Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description To ensure the safety and tranquil stay of hotel guests and employees, to assist as needed, to enforce the policies and procedures of the hotel and to record in writing any assigned task. To ensure the routines and tasks of each shift are properly completed in accordance with Omni standards. Responsibilities Responsible for coordinating the hiring of all Security personnel in conjunction with the Director of Safety and Loss Prevention. May act as the acting Manager on Duty. Ensures that all Security personnel functions are being properly completed. Ensures that shift personnel are properly assigned at all times. Responsible for disciplining Loss Prevention personnel in conjunction with the Director of Safety and Loss Prevention. Reviews all reports completed by Security officers to ensure accuracy and timely submission. Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times. Reports all observed hotel property deficiencies and safety hazards. Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents) incurred by guests and associates. Responsible for coordinating guest room surveillance in conjunction with the Director of Safety and Loss Prevention. Qualifications Extended periods of time on feet while patrolling the property. Capable of lifting 50 lbs Tools and Equipment: Telephone, pen/pencil, photo-copying machine, computer and printerfile folders, filing cabinet, facsimile machine, radios, VCR's, pagers, key control systemTV monitors, and fire control system Lift jack dolly, hand truck, camera, first aid equipment, bell carts Working Environment: Interior of hotel, in all areas with exposure to extreme temperatures. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 25, 2024
Full time
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description To ensure the safety and tranquil stay of hotel guests and employees, to assist as needed, to enforce the policies and procedures of the hotel and to record in writing any assigned task. To ensure the routines and tasks of each shift are properly completed in accordance with Omni standards. Responsibilities Responsible for coordinating the hiring of all Security personnel in conjunction with the Director of Safety and Loss Prevention. May act as the acting Manager on Duty. Ensures that all Security personnel functions are being properly completed. Ensures that shift personnel are properly assigned at all times. Responsible for disciplining Loss Prevention personnel in conjunction with the Director of Safety and Loss Prevention. Reviews all reports completed by Security officers to ensure accuracy and timely submission. Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times. Reports all observed hotel property deficiencies and safety hazards. Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents) incurred by guests and associates. Responsible for coordinating guest room surveillance in conjunction with the Director of Safety and Loss Prevention. Qualifications Extended periods of time on feet while patrolling the property. Capable of lifting 50 lbs Tools and Equipment: Telephone, pen/pencil, photo-copying machine, computer and printerfile folders, filing cabinet, facsimile machine, radios, VCR's, pagers, key control systemTV monitors, and fire control system Lift jack dolly, hand truck, camera, first aid equipment, bell carts Working Environment: Interior of hotel, in all areas with exposure to extreme temperatures. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
May 19, 2024
Full time
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
May 16, 2024
Full time
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
Job Description The Clubhouse Manager drives revenue and profitability by spearheading the development, marketing, financing, and delivery of exceptional service and facilities management across all F&B outlets of the Clubhouse (Members Lounges, Beverage Cart and Clubhouse Grill), in close collaboration with and support from the Golf department. Reporting to the Assistant Director of F&B, responsibilities include, but are not limited to: Staffing scheduling, and training of staff. Ability to manage others Knowledge about food, beverage, wine and liquor Knowledge of P.O.S. system of hotel Knowledge about sequence of service Knowledge about Forbes and AAA standards Ability to understand labor standards and practices Ability to understand profit and loss statements Awareness of and control beverage cost Awareness of budget and control expenses Ability to understand and manage event and tournament schedules Ability to implement creative, productive programs and procedures to increase sales, decrease cost and promote a positive work environment Compliance with health codes Ensure that proper security procedures are in place to protect employees, members, guests and company assets Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Ensure positive guest and member service in all areas. Active response to member feedback, taking any and all appropriate actions to resolve member and guest concerns. Work in unison with Director of Golf, Membership Coordinator, Golf Sales Manager and Assistant Director and Director of F&B, on a consistent basis to plan all F&B needs of golf related events and tournaments Oversee and manage all Food & Beverage areas of the Clubhouse and make final decisions on matters of importance to member and guest service Maintain professional Clubhouse image, including cleanliness, proper uniforms, and appearance standards Develop and maintain effective communications between all operating departments To perform other tasks or projects as assigned by hotel management and executive. Monthly inventory of all areas (Clubhouse Grill, Member's Lounges & Beverage Cart)
May 25, 2024
Full time
Job Description The Clubhouse Manager drives revenue and profitability by spearheading the development, marketing, financing, and delivery of exceptional service and facilities management across all F&B outlets of the Clubhouse (Members Lounges, Beverage Cart and Clubhouse Grill), in close collaboration with and support from the Golf department. Reporting to the Assistant Director of F&B, responsibilities include, but are not limited to: Staffing scheduling, and training of staff. Ability to manage others Knowledge about food, beverage, wine and liquor Knowledge of P.O.S. system of hotel Knowledge about sequence of service Knowledge about Forbes and AAA standards Ability to understand labor standards and practices Ability to understand profit and loss statements Awareness of and control beverage cost Awareness of budget and control expenses Ability to understand and manage event and tournament schedules Ability to implement creative, productive programs and procedures to increase sales, decrease cost and promote a positive work environment Compliance with health codes Ensure that proper security procedures are in place to protect employees, members, guests and company assets Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Ensure positive guest and member service in all areas. Active response to member feedback, taking any and all appropriate actions to resolve member and guest concerns. Work in unison with Director of Golf, Membership Coordinator, Golf Sales Manager and Assistant Director and Director of F&B, on a consistent basis to plan all F&B needs of golf related events and tournaments Oversee and manage all Food & Beverage areas of the Clubhouse and make final decisions on matters of importance to member and guest service Maintain professional Clubhouse image, including cleanliness, proper uniforms, and appearance standards Develop and maintain effective communications between all operating departments To perform other tasks or projects as assigned by hotel management and executive. Monthly inventory of all areas (Clubhouse Grill, Member's Lounges & Beverage Cart)
About Enzo Steakhouse & Bar Enzo, a Northern-Italy inspired chef-driven steakhouse and bar concept from chef Andrea Montobbio and fashion industry veteran Carmine Noce, offers grilled meats, fresh pasta and seasonal vegetarian dishes served with a healthy dose of the arts. The restaurant's unique approach marries Italian culinary traditions with those of the new American South. Executive Chef: You will be working with the two owners to create and continue running an Italian cuisine with an American twist. We have changed the menu every 2-3 months and we are continuing to run a region-specific menu that changes every month. You will be leading the menu changes with feedback from the two owners who are still involved in the business. We are looking for a strong leader who can continue to train and coach the staff while keeping a consistent high-level of food that our dinners are accustomed to. Our restaurant is unique for South of Atlanta and it is highly prized by the community. The open kitchen showcases our wood fired oven and grill and connects the guests to the heart of the restaurant. You will be responsible for overseeing sous chefs and cooks to ensure that the kitchen is in good order, product is handled with care, and we continue to deliver a great experience for our guests. You will oversee the day-to-day culinary operations in the restaurant. Train and supervise staff and monitor food quality. Oversee all food preparation in the restaurant. Select, train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products. Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes. Prepare requisitions for supplies and food items for production in workstation. Observe production flow and adjust in order to adhere to control procedures for cost and quality. Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products to comply with health department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service. Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed. Check to see that all equipment in the kitchen is clean and in proper working condition and write work tickets for any equipment in need of repair. Oversee the scheduling of culinary staff so that proper coverage is maintained while keeping payroll costs in line. Essential Duties/Tasks/Responsibilities: Ensures all purchases and requisitioned items are ordered appropriately for timely delivery Has full understanding of each position in the kitchen and is able to perform those tasks in the event of an absence Approaches all encounters with guests and team members in a friendly, service-oriented manner Provide leadership to the culinary management team Delegate tasks to improve efficiency guiding line cooks in furthering their skill sets as it relates to administrative tasks in the culinary division and development process Set performance standards and monitor them regularly Clearly communicate directions and visions in a manner which motivates and encourages colleagues Coordinates quarterly training plans and testing to ensure staff (FOH/Culinary) is well educated in food preparation methods and key ingredients Lead by example serving as a role model; displays humility, honesty and integrity Ensure all company policies are administered fairly and consistently Maintain an open-door policy, encourage collaborative efforts between all colleagues Demonstrate strong business acumen; understand financial reports, adjust to the needs of both consumer and business, monitor closely food costs and related expenditures Maintains proper inventory levels of dry goods, meats, dairy, produce, juices, etc. Oversees a thorough and accurate monthly inventory as well as random inventories throughout each month, utilizing approved spreadsheets and/or inventory programs Ensures the appropriate handling, storage, and security of all food products Demonstrate new cooking techniques and equipment Works closely with Food and Beverage director and Sous Chef to create new and interesting dishes, menus Create rotating menus that coincide with the seasons featuring local and hyper-local ingredients Develops relationships with local merchants Sources highest quality products and ensures competitive pricing is negotiated Provides timely submissions to the Marketing Department for social media requests Ensure staffing guidelines are implemented and pertinent to guest satisfaction Participates in weekly meetings with F&B management, offering updates on program additions, omissions, and provide forward vision for culinary program Accurately perform administrative tasks as required (payroll, disciplinary, financial reporting, scheduling, etc.) Manage expenses including food cost, labor, supplies, uniforms, and equipment Responds quickly to any guest complaints Review surveys and share with culinary team Assist/manage food costing, orders, inventory, new dish creation, specials, DoH, labor budgets, and other similar items. Run Expo when needed, ensuring all food/cooks are at Enzo's standards. Push the team to constantly improve their skillset. Hiring cooks, dishwashers, prep team, sous chefs. Oversee catering events when needed. Knowledge/Skills/Abilities Working knowledge of health, safety and food service regulations The ability to work well with a large group of people in a team environment Must maintain composure and objectivity under pressure Ability to work a flexible schedule including nights, days, weekends and holidays A complete understanding of food production and fundamental cooking techniques. Good basic math skills. Ability to deliver information in a clear and respectable manner to Team Members, customers, and vendors. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. We all wear multiple hats here at ENZO. You may need to take on responsibilities outside of this job description at times, as we all do. Education/Experience/Certifications: High school diploma or GED, 10 years of experience in the culinary field at a management level Physical Requirements / Working Conditions Must be able to lift up to 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, and other heavy machinery. May require use of ladders. Ability to work in a fast-paced environment JB.0.00.LN
May 25, 2024
Full time
About Enzo Steakhouse & Bar Enzo, a Northern-Italy inspired chef-driven steakhouse and bar concept from chef Andrea Montobbio and fashion industry veteran Carmine Noce, offers grilled meats, fresh pasta and seasonal vegetarian dishes served with a healthy dose of the arts. The restaurant's unique approach marries Italian culinary traditions with those of the new American South. Executive Chef: You will be working with the two owners to create and continue running an Italian cuisine with an American twist. We have changed the menu every 2-3 months and we are continuing to run a region-specific menu that changes every month. You will be leading the menu changes with feedback from the two owners who are still involved in the business. We are looking for a strong leader who can continue to train and coach the staff while keeping a consistent high-level of food that our dinners are accustomed to. Our restaurant is unique for South of Atlanta and it is highly prized by the community. The open kitchen showcases our wood fired oven and grill and connects the guests to the heart of the restaurant. You will be responsible for overseeing sous chefs and cooks to ensure that the kitchen is in good order, product is handled with care, and we continue to deliver a great experience for our guests. You will oversee the day-to-day culinary operations in the restaurant. Train and supervise staff and monitor food quality. Oversee all food preparation in the restaurant. Select, train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products. Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes. Prepare requisitions for supplies and food items for production in workstation. Observe production flow and adjust in order to adhere to control procedures for cost and quality. Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products to comply with health department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service. Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed. Check to see that all equipment in the kitchen is clean and in proper working condition and write work tickets for any equipment in need of repair. Oversee the scheduling of culinary staff so that proper coverage is maintained while keeping payroll costs in line. Essential Duties/Tasks/Responsibilities: Ensures all purchases and requisitioned items are ordered appropriately for timely delivery Has full understanding of each position in the kitchen and is able to perform those tasks in the event of an absence Approaches all encounters with guests and team members in a friendly, service-oriented manner Provide leadership to the culinary management team Delegate tasks to improve efficiency guiding line cooks in furthering their skill sets as it relates to administrative tasks in the culinary division and development process Set performance standards and monitor them regularly Clearly communicate directions and visions in a manner which motivates and encourages colleagues Coordinates quarterly training plans and testing to ensure staff (FOH/Culinary) is well educated in food preparation methods and key ingredients Lead by example serving as a role model; displays humility, honesty and integrity Ensure all company policies are administered fairly and consistently Maintain an open-door policy, encourage collaborative efforts between all colleagues Demonstrate strong business acumen; understand financial reports, adjust to the needs of both consumer and business, monitor closely food costs and related expenditures Maintains proper inventory levels of dry goods, meats, dairy, produce, juices, etc. Oversees a thorough and accurate monthly inventory as well as random inventories throughout each month, utilizing approved spreadsheets and/or inventory programs Ensures the appropriate handling, storage, and security of all food products Demonstrate new cooking techniques and equipment Works closely with Food and Beverage director and Sous Chef to create new and interesting dishes, menus Create rotating menus that coincide with the seasons featuring local and hyper-local ingredients Develops relationships with local merchants Sources highest quality products and ensures competitive pricing is negotiated Provides timely submissions to the Marketing Department for social media requests Ensure staffing guidelines are implemented and pertinent to guest satisfaction Participates in weekly meetings with F&B management, offering updates on program additions, omissions, and provide forward vision for culinary program Accurately perform administrative tasks as required (payroll, disciplinary, financial reporting, scheduling, etc.) Manage expenses including food cost, labor, supplies, uniforms, and equipment Responds quickly to any guest complaints Review surveys and share with culinary team Assist/manage food costing, orders, inventory, new dish creation, specials, DoH, labor budgets, and other similar items. Run Expo when needed, ensuring all food/cooks are at Enzo's standards. Push the team to constantly improve their skillset. Hiring cooks, dishwashers, prep team, sous chefs. Oversee catering events when needed. Knowledge/Skills/Abilities Working knowledge of health, safety and food service regulations The ability to work well with a large group of people in a team environment Must maintain composure and objectivity under pressure Ability to work a flexible schedule including nights, days, weekends and holidays A complete understanding of food production and fundamental cooking techniques. Good basic math skills. Ability to deliver information in a clear and respectable manner to Team Members, customers, and vendors. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. We all wear multiple hats here at ENZO. You may need to take on responsibilities outside of this job description at times, as we all do. Education/Experience/Certifications: High school diploma or GED, 10 years of experience in the culinary field at a management level Physical Requirements / Working Conditions Must be able to lift up to 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, and other heavy machinery. May require use of ladders. Ability to work in a fast-paced environment JB.0.00.LN
About Enzo Steakhouse & Bar Enzo, a Northern-Italy inspired chef-driven steakhouse and bar concept from chef Andrea Montobbio and fashion industry veteran Carmine Noce, offers grilled meats, fresh pasta and seasonal vegetarian dishes served with a healthy dose of the arts. The restaurant's unique approach marries Italian culinary traditions with those of the new American South. S SOUS CHEF: Support and Assist the Executive Chef. Oversee the day-to-day culinary operations in the restaurant(s). Train and supervise staff and monitor food quality. Oversees all food preparation in the restaurant(s). Select, train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products. Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes. Prepare requisitions for supplies and food items for production in workstation. Observe production flow and adjust in order to adhere to control procedures for cost and quality. Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products to comply with health department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service. Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed. Check to see that all equipment in the kitchen is clean and in proper working condition and write work tickets for any equipment in need of repair. Oversee the scheduling of culinary staff so that proper coverage is maintained while keeping payroll costs in line. Essential Duties/Tasks/Responsibilities: Ensures all purchases and requisitioned items are ordered appropriately for timely delivery Has full understanding of each position in the kitchen and is able to perform those tasks in the event of an absence Approaches all encounters with guests and team members in a friendly, service-oriented manner Provide leadership to the culinary management team Assist the Executive Chef in all day-to-day operations Delegate tasks to improve efficiency guiding line cooks in furthering their skill sets as it relates to administrative tasks in the culinary division and development process Set performance standards and monitor them regularly Clearly communicate directions and visions in a manner which motivates and encourages colleagues Coordinates quarterly training plans and testing to ensure staff (FOH/Culinary) is well educated in food preparation methods and key ingredients Lead by example serving as a role model; displays humility, honesty and integrity Ensure all company policies are administered fairly and consistently Maintain an open-door policy, encourage collaborative efforts between all colleagues Demonstrate strong business acumen; understand financial reports, adjust to the needs of both consumer and business, monitor closely food costs and related expenditures Maintains proper inventory levels of dry goods, meats, dairy, produce, juices, etc. Oversees a thorough and accurate monthly inventory as well as random inventories throughout each month, utilizing approved spreadsheets and/or inventory programs Ensures the appropriate handling, storage, and security of all food products Demonstrate new cooking techniques and equipment Works closely with Food and Beverage director and Executive Chef /Executive Sous Chef to create new and interesting dishes, menus Create rotating menus that coincide with the seasons featuring local and hyper-local ingredients Develops relationships with local merchants Sources highest quality products and ensures competitive pricing is negotiated Provides timely submissions to the Marketing Department for social media requests Ensure staffing guidelines are implemented and pertinent to guest satisfaction Participates in weekly meetings with F&B management, offering updates on program additions, omissions, and provide forward vision for culinary program Accurately perform administrative tasks as required (payroll, disciplinary, financial reporting, scheduling, etc.) Manage expenses including food cost, labor, supplies, uniforms, and equipment Interact with guest to create camaraderie and obtain feedback on quality and service levels Responds quickly to any guest complaints Review surveys and share with culinary team Manage the Sous Chefs and cooks directly to ensure all food is being prepared to Enzo's standards in a timely fashion. Assist/manage food costing, orders, inventory, new dish creation, specials, DoH, labor budgets, and other similar items. Run Expo when needed, ensuring all food/cooks are at Enzo's standards. Push the team to constantly improve their skillset. Hiring cooks, dishwashers, prep team, sous chefs. Oversee catering events when needed. Knowledge/Skills/Abilities Working knowledge of health, safety and food service regulations The ability to work well with a large group of people in a team environment Must maintain composure and objectivity under pressure Ability to work a flexible schedule including nights, days, weekends and holidays A complete understanding of food production and fundamental cooking techniques. Good basic math skills. Ability to deliver information in a clear and respectable manner to Team Members, customers, and vendors. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. We all wear multiple hats here at ENZO. You may need to take on responsibilities outside of this job description at times, as we all do. Education/Experience/Certifications: High school diploma or GED, 8 years of experience in the culinary field at a management level Physical Requirements / Working Conditions Must be able to lift up to 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, and other heavy machinery. May require use of ladders. Ability to work in a fast-paced environment Ability to work under the direction of the Chefs JB.0.00.LN
May 25, 2024
Full time
About Enzo Steakhouse & Bar Enzo, a Northern-Italy inspired chef-driven steakhouse and bar concept from chef Andrea Montobbio and fashion industry veteran Carmine Noce, offers grilled meats, fresh pasta and seasonal vegetarian dishes served with a healthy dose of the arts. The restaurant's unique approach marries Italian culinary traditions with those of the new American South. S SOUS CHEF: Support and Assist the Executive Chef. Oversee the day-to-day culinary operations in the restaurant(s). Train and supervise staff and monitor food quality. Oversees all food preparation in the restaurant(s). Select, train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products. Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes. Prepare requisitions for supplies and food items for production in workstation. Observe production flow and adjust in order to adhere to control procedures for cost and quality. Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products to comply with health department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service. Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed. Check to see that all equipment in the kitchen is clean and in proper working condition and write work tickets for any equipment in need of repair. Oversee the scheduling of culinary staff so that proper coverage is maintained while keeping payroll costs in line. Essential Duties/Tasks/Responsibilities: Ensures all purchases and requisitioned items are ordered appropriately for timely delivery Has full understanding of each position in the kitchen and is able to perform those tasks in the event of an absence Approaches all encounters with guests and team members in a friendly, service-oriented manner Provide leadership to the culinary management team Assist the Executive Chef in all day-to-day operations Delegate tasks to improve efficiency guiding line cooks in furthering their skill sets as it relates to administrative tasks in the culinary division and development process Set performance standards and monitor them regularly Clearly communicate directions and visions in a manner which motivates and encourages colleagues Coordinates quarterly training plans and testing to ensure staff (FOH/Culinary) is well educated in food preparation methods and key ingredients Lead by example serving as a role model; displays humility, honesty and integrity Ensure all company policies are administered fairly and consistently Maintain an open-door policy, encourage collaborative efforts between all colleagues Demonstrate strong business acumen; understand financial reports, adjust to the needs of both consumer and business, monitor closely food costs and related expenditures Maintains proper inventory levels of dry goods, meats, dairy, produce, juices, etc. Oversees a thorough and accurate monthly inventory as well as random inventories throughout each month, utilizing approved spreadsheets and/or inventory programs Ensures the appropriate handling, storage, and security of all food products Demonstrate new cooking techniques and equipment Works closely with Food and Beverage director and Executive Chef /Executive Sous Chef to create new and interesting dishes, menus Create rotating menus that coincide with the seasons featuring local and hyper-local ingredients Develops relationships with local merchants Sources highest quality products and ensures competitive pricing is negotiated Provides timely submissions to the Marketing Department for social media requests Ensure staffing guidelines are implemented and pertinent to guest satisfaction Participates in weekly meetings with F&B management, offering updates on program additions, omissions, and provide forward vision for culinary program Accurately perform administrative tasks as required (payroll, disciplinary, financial reporting, scheduling, etc.) Manage expenses including food cost, labor, supplies, uniforms, and equipment Interact with guest to create camaraderie and obtain feedback on quality and service levels Responds quickly to any guest complaints Review surveys and share with culinary team Manage the Sous Chefs and cooks directly to ensure all food is being prepared to Enzo's standards in a timely fashion. Assist/manage food costing, orders, inventory, new dish creation, specials, DoH, labor budgets, and other similar items. Run Expo when needed, ensuring all food/cooks are at Enzo's standards. Push the team to constantly improve their skillset. Hiring cooks, dishwashers, prep team, sous chefs. Oversee catering events when needed. Knowledge/Skills/Abilities Working knowledge of health, safety and food service regulations The ability to work well with a large group of people in a team environment Must maintain composure and objectivity under pressure Ability to work a flexible schedule including nights, days, weekends and holidays A complete understanding of food production and fundamental cooking techniques. Good basic math skills. Ability to deliver information in a clear and respectable manner to Team Members, customers, and vendors. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. We all wear multiple hats here at ENZO. You may need to take on responsibilities outside of this job description at times, as we all do. Education/Experience/Certifications: High school diploma or GED, 8 years of experience in the culinary field at a management level Physical Requirements / Working Conditions Must be able to lift up to 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, and other heavy machinery. May require use of ladders. Ability to work in a fast-paced environment Ability to work under the direction of the Chefs JB.0.00.LN
Job Description The primary function of the Banquet Manager is to assist in all areas of supervision, coordination, training and direction of all personnel for the Banquet Department. Comply at all times with Fairmont Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations Inspect the rooms for assigned functions, making certain that every detail of the set up is done Check in servers, assign stations and pre-post function side work duties Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement by set-up crew and to ensure that each element is clean, undamaged and attractive Supervise the setting of buffet tables and other food service tables used for catering function Supervise the handling, storage and security of all catering service equipment See that all scheduled functions take place on time and according to plan Contact host in charge of function to introduce him/herself and coordinate any last minute details regarding the function Responsible for the department of all servers on the floor and supervise service received by the guests throughout each function assigned Supervise clearing and post function clean-up, check servers "out", making sure that function rooms, aisle and storage areas are clean and equipment is cleaned and properly stored Assist Director of Banquets in all departmental administrative duties, i.e. scheduling, payroll, etc. Comply with all loss prevention guidelines
May 24, 2024
Full time
Job Description The primary function of the Banquet Manager is to assist in all areas of supervision, coordination, training and direction of all personnel for the Banquet Department. Comply at all times with Fairmont Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations Inspect the rooms for assigned functions, making certain that every detail of the set up is done Check in servers, assign stations and pre-post function side work duties Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement by set-up crew and to ensure that each element is clean, undamaged and attractive Supervise the setting of buffet tables and other food service tables used for catering function Supervise the handling, storage and security of all catering service equipment See that all scheduled functions take place on time and according to plan Contact host in charge of function to introduce him/herself and coordinate any last minute details regarding the function Responsible for the department of all servers on the floor and supervise service received by the guests throughout each function assigned Supervise clearing and post function clean-up, check servers "out", making sure that function rooms, aisle and storage areas are clean and equipment is cleaned and properly stored Assist Director of Banquets in all departmental administrative duties, i.e. scheduling, payroll, etc. Comply with all loss prevention guidelines
Job Description This position focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. To respond to situations and activities at the Front Desks, Lobby any another other hotel premises that requires attention and all emergencies. Leading the Front Office team through organizational changes and providing support and manage the Front Desk operations and hotel room inventory. Summary of Responsibilities: The Guest Relations Manager will be reporting to the Director of Front Office Operations/Front Office Manager. Responsibilities and essential job functions include but are not limited to the following: Ensure the safety, security and loss control policies and procedures are compiled within the hotel Provide direction and leadership to the HEAT(Hotel Emergency and Action Team) and if needed, calls for the evacuation of people and staff from areas affected by fire, flood, bomb threats or civil disturbance Maintain visible image of management at all times Assist employees and guests by handling guest feedback, both written and verbal and include investigations into guest complaints Ensure documentation of all guest related issues using FCS log Meet, greet and room VIPs and making courtesy calls to guests Conduct daily briefings presenting business issues, hotel information and coach and train colleagues on guest handling skills Conduct investigations when Front Desk colleagues are unable to balance their cashiering ledger and/or cash float Coach and train colleagues and carry out disciplinary actions when necessary Attend scheduled meetings, departmental and interdepartmental meetings Co-ordinate full house activities, handle pledge relocations of guests Control hotel room inventory and manage room availability for check in Ensure procedures of On-Call Valet desks and driveways are manned at all times and operate efficiently Complete any collateral assignment. Co-ordinate with Reception and Group Desk Managers to look out for VIP arrivals booked on Executive Club and Stamford Crest. Meet and greet guests upon arrival and departure, especially Executive Club, Stamford Crest and VIP guests.
May 20, 2024
Full time
Job Description This position focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. To respond to situations and activities at the Front Desks, Lobby any another other hotel premises that requires attention and all emergencies. Leading the Front Office team through organizational changes and providing support and manage the Front Desk operations and hotel room inventory. Summary of Responsibilities: The Guest Relations Manager will be reporting to the Director of Front Office Operations/Front Office Manager. Responsibilities and essential job functions include but are not limited to the following: Ensure the safety, security and loss control policies and procedures are compiled within the hotel Provide direction and leadership to the HEAT(Hotel Emergency and Action Team) and if needed, calls for the evacuation of people and staff from areas affected by fire, flood, bomb threats or civil disturbance Maintain visible image of management at all times Assist employees and guests by handling guest feedback, both written and verbal and include investigations into guest complaints Ensure documentation of all guest related issues using FCS log Meet, greet and room VIPs and making courtesy calls to guests Conduct daily briefings presenting business issues, hotel information and coach and train colleagues on guest handling skills Conduct investigations when Front Desk colleagues are unable to balance their cashiering ledger and/or cash float Coach and train colleagues and carry out disciplinary actions when necessary Attend scheduled meetings, departmental and interdepartmental meetings Co-ordinate full house activities, handle pledge relocations of guests Control hotel room inventory and manage room availability for check in Ensure procedures of On-Call Valet desks and driveways are manned at all times and operate efficiently Complete any collateral assignment. Co-ordinate with Reception and Group Desk Managers to look out for VIP arrivals booked on Executive Club and Stamford Crest. Meet and greet guests upon arrival and departure, especially Executive Club, Stamford Crest and VIP guests.
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
May 20, 2024
Full time
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
May 20, 2024
Full time
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
Alabama Department of Education
Birmingham, Alabama
Classified - Position - Child Nutrition - Cafeteria Manager / Assistant Manager Job Number Start Date Open Date 03/25/2024 Closing Date JOB DESCRIPTION: To manage the school food service program in accordance with federal and state laws and regulations, local and state health ordinances, and school district policies. DUTIES AND RESPONSIBILITIES: Supervises child nutrition program worker/assistants and child nutrition cashier's in the child nutrition program school food service operation: including USDA breakfast and lunch, after school snacks, food for special needs children, approved special functions or other food service as indicated in writing from the child nutrition program director. Supervises the preparation of menus as directed or approved by the child nutrition program director and assists in meal preparation when necessary. Orders food and supplies (except milk, fresh produce, bread, ice cream, fountain drinks, and merchandized foods tor any other foods and supplies approved by the child nutrition program director) through the central office. Orders all exceptions listed above directly from approved companies. Files inventories, as required, on commodities, purchased foods and supplies with the director's office at the end of school year. Approves or assigns a worker/assistant or assistant manager to approve all shipment of goods received for the child nutrition program at assigned school. Maintains records involved with meal production and program operation on forms approved by the director and/or the state and federal school food authority. Trains and evaluates child nutrition program staff at the direction and/or approval of the child nutrition program director. Ensures compliance with safety and health regulations as established by federal, state, and local agencies. Coordinates with principal, secretary, bookkeeper regarding required forms for any financial or management information as specified by the state or local food service authority. Participates in all manager training programs and staff meetings. Collaborates with the principal and child nutrition program director in personnel matters. Follows recommendations of child nutrition program director in matters of program operations. Working knowledge of computer system or manual register at assigned school. Assists in the planning of school menus for managers' choice and any recommendations for the monthly menu. Obtains approved substitutes for staff on leave. Interviews and recommends candidates for employment as child nutrition program assistant manager, worker/assistant and cashier. Responsible for supervising the cleaning of the kitchen, serving line, storage, and dining areas; checks all cafeteria equipment for safety and cleanliness and notifies appropriate authorities when repairs and/or replacements are needed. Evaluates child nutrition program staff according to criteria and documents approved by the Board of Education. Ensures all child nutrition program staff (manager, assistant manager, worker/assistants and cashiers) wears the selected uniform for their school. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED required. Associate's Degree or Bachelor's Degree preferred. Experience in institutional food preparation, including one year supervisory experience; or any equivalent combination of training and experience. Possess or be able to obtain a Serv-Safe Certification according to the requirements set forth by the Jefferson County Health Department. SUCH ALTERNATIVES TO THE ABOVE QUALIFICATIONS AS THE BOARD MAY REQUIRE Duty Days 184 Reports To Principal Salary Range: From/To Classified Schedule 74; Level 7,8, or 9 ($32,498 - $57,716) Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
May 15, 2024
Full time
Classified - Position - Child Nutrition - Cafeteria Manager / Assistant Manager Job Number Start Date Open Date 03/25/2024 Closing Date JOB DESCRIPTION: To manage the school food service program in accordance with federal and state laws and regulations, local and state health ordinances, and school district policies. DUTIES AND RESPONSIBILITIES: Supervises child nutrition program worker/assistants and child nutrition cashier's in the child nutrition program school food service operation: including USDA breakfast and lunch, after school snacks, food for special needs children, approved special functions or other food service as indicated in writing from the child nutrition program director. Supervises the preparation of menus as directed or approved by the child nutrition program director and assists in meal preparation when necessary. Orders food and supplies (except milk, fresh produce, bread, ice cream, fountain drinks, and merchandized foods tor any other foods and supplies approved by the child nutrition program director) through the central office. Orders all exceptions listed above directly from approved companies. Files inventories, as required, on commodities, purchased foods and supplies with the director's office at the end of school year. Approves or assigns a worker/assistant or assistant manager to approve all shipment of goods received for the child nutrition program at assigned school. Maintains records involved with meal production and program operation on forms approved by the director and/or the state and federal school food authority. Trains and evaluates child nutrition program staff at the direction and/or approval of the child nutrition program director. Ensures compliance with safety and health regulations as established by federal, state, and local agencies. Coordinates with principal, secretary, bookkeeper regarding required forms for any financial or management information as specified by the state or local food service authority. Participates in all manager training programs and staff meetings. Collaborates with the principal and child nutrition program director in personnel matters. Follows recommendations of child nutrition program director in matters of program operations. Working knowledge of computer system or manual register at assigned school. Assists in the planning of school menus for managers' choice and any recommendations for the monthly menu. Obtains approved substitutes for staff on leave. Interviews and recommends candidates for employment as child nutrition program assistant manager, worker/assistant and cashier. Responsible for supervising the cleaning of the kitchen, serving line, storage, and dining areas; checks all cafeteria equipment for safety and cleanliness and notifies appropriate authorities when repairs and/or replacements are needed. Evaluates child nutrition program staff according to criteria and documents approved by the Board of Education. Ensures all child nutrition program staff (manager, assistant manager, worker/assistants and cashiers) wears the selected uniform for their school. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED required. Associate's Degree or Bachelor's Degree preferred. Experience in institutional food preparation, including one year supervisory experience; or any equivalent combination of training and experience. Possess or be able to obtain a Serv-Safe Certification according to the requirements set forth by the Jefferson County Health Department. SUCH ALTERNATIVES TO THE ABOVE QUALIFICATIONS AS THE BOARD MAY REQUIRE Duty Days 184 Reports To Principal Salary Range: From/To Classified Schedule 74; Level 7,8, or 9 ($32,498 - $57,716) Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
May 15, 2024
Full time
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Executive Chef today with LewisGale Medical Center. Benefits LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a(an) Executive Chef. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications Under the supervision of the Nutritional Services Director, the Executive Chef is expected to perform a variety of duties for the preparation, cooking, and serving of all foods for patients, cafeteria, and doctor's dining room as well as catering, using creative, health conscience techniques, recipes, menus, and presentation. This position requires a thorough knowledge of Food and Nutrition Services, policies and procedures, and regulatory requirements. Must possess safe cooking equipment and safety techniques. The ability to assume responsibility and exercise authority is required. Very frequent interactive associations and managerial tasks are inherent in this position. A professional demeanor and the ability to communicate effectively with management, physicians and employees is essential. The ability to maintain confidentiality of information is essential. Other responsibilities include but are not limited to: Directly responsible for the food preparation for patients, the cafeteria, doctors' dining room and any special requests. Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal regulations and food handling principles. Inspects food preparation and serving areas, equipment and storage facilities, observes the appearance and personal habits of staff to detect deviations and violations of current health regulations and orders corrective measures as necessary. Responsibility for physical assets: The employee will be responsible for the equipment and supplies that are issued to perform job functions during his/her shift. Employees are responsible for tagging and depositing with the Security Department personal property found during their duties. What qualifications you will need: Culinary Certification preferred High school diploma or GED required Associates / Technical from Culinary Institute required One year of experience in Health Care preferred Three to five years' experience in Food Service Management preferred Serve Safe Certification required within 60 days of hire LewisGale Medical Center has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care-including the latest advanced technology available through our designated Heart Center-as well as orthopedics and spine care, services for mental and behavioral health and cancer care. At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Executive Chef opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
May 14, 2024
Full time
Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Executive Chef today with LewisGale Medical Center. Benefits LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a(an) Executive Chef. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications Under the supervision of the Nutritional Services Director, the Executive Chef is expected to perform a variety of duties for the preparation, cooking, and serving of all foods for patients, cafeteria, and doctor's dining room as well as catering, using creative, health conscience techniques, recipes, menus, and presentation. This position requires a thorough knowledge of Food and Nutrition Services, policies and procedures, and regulatory requirements. Must possess safe cooking equipment and safety techniques. The ability to assume responsibility and exercise authority is required. Very frequent interactive associations and managerial tasks are inherent in this position. A professional demeanor and the ability to communicate effectively with management, physicians and employees is essential. The ability to maintain confidentiality of information is essential. Other responsibilities include but are not limited to: Directly responsible for the food preparation for patients, the cafeteria, doctors' dining room and any special requests. Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal regulations and food handling principles. Inspects food preparation and serving areas, equipment and storage facilities, observes the appearance and personal habits of staff to detect deviations and violations of current health regulations and orders corrective measures as necessary. Responsibility for physical assets: The employee will be responsible for the equipment and supplies that are issued to perform job functions during his/her shift. Employees are responsible for tagging and depositing with the Security Department personal property found during their duties. What qualifications you will need: Culinary Certification preferred High school diploma or GED required Associates / Technical from Culinary Institute required One year of experience in Health Care preferred Three to five years' experience in Food Service Management preferred Serve Safe Certification required within 60 days of hire LewisGale Medical Center has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care-including the latest advanced technology available through our designated Heart Center-as well as orthopedics and spine care, services for mental and behavioral health and cancer care. At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Executive Chef opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
May 09, 2024
Full time
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-
May 01, 2024
Full time
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Apr 29, 2024
Full time
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory