Pay Rate: Starting at $18 / hour Sign On Bonus: $1,500 Annual Bonus Potential (Paid Quarterly): Up to 12% of Annual Earnings As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? QUARTERLY BONUS POTENTIAL FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Holiday Pay Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 01, 2024
Full time
Pay Rate: Starting at $18 / hour Sign On Bonus: $1,500 Annual Bonus Potential (Paid Quarterly): Up to 12% of Annual Earnings As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? QUARTERLY BONUS POTENTIAL FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Holiday Pay Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
About Russo's On The Bay: At Russo's On The Bay, we take immense pride in crafting extraordinary events that leave a lasting imprint. With more than three decades of unwavering dedication, we have excelled in curating exquisite weddings, corporate gatherings, and social events for our esteemed clients and guests. We derive great joy from creating countless memorable occasions and fostering enduring relationships with satisfied customers who trust us implicitly with their most cherished moments - time and time again. From our committed and passionate team to our unwavering pursuit of excellence, every facet comes together effortlessly to create truly unforgettable experiences. About the Service Director Role: As the Service Director for our Front of House (FOH) catering and hospitality division, you will work closely with the General Manager, and will have the important task of ensuring the highest level of service excellence. Your role will be pivotal in achieving this goal. Your responsibilities will include: Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards. Administer FOH team member training programs as determined by GM. Work together with Service/Banquet Managers to build and cultivate a talented and energetic Front of House (FOH) seasonal team. Play an active role in the hiring process by conducting enjoyable interviews and providing thorough assistance and training. Encourage team members to thrive in their roles by enhancing their skills and celebrating their achievements. Coordinate with Service/ Banquet Managers to ensure development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery. Offer timely support to the service team by promptly resolving any issues or concerns that may arise. Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded. Monitor performance and service quality and, under the guidance of the General Manager, execute enhancements to elevate guest satisfaction. Collaborate closely with different departments, specially BOH and FOH, to guarantee smooth coordination for successful events and delightful guest experiences. Requirements Bachelor's degree in Hospitality Management, Event Management, or a similar field. 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role. Proven track record of delivering exceptional service and managing high-profile events or venues. Strong leadership skills with the ability to inspire and develop a service-oriented team. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Suite Knowledge of TimePro, MailChimp (preferred not required) Work Schedule: Weekdays, Weekends, Holidays, Day, Evening, Night 8 to12 hour shifts Compensation Details Compensation: Salary ($70,000 - $80,000)/yr (Salary commensurate with experience) Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Benefits Paid Time Off, Commuter Benefit, Retirement Benefit, Dining Discounts
May 01, 2024
Full time
About Russo's On The Bay: At Russo's On The Bay, we take immense pride in crafting extraordinary events that leave a lasting imprint. With more than three decades of unwavering dedication, we have excelled in curating exquisite weddings, corporate gatherings, and social events for our esteemed clients and guests. We derive great joy from creating countless memorable occasions and fostering enduring relationships with satisfied customers who trust us implicitly with their most cherished moments - time and time again. From our committed and passionate team to our unwavering pursuit of excellence, every facet comes together effortlessly to create truly unforgettable experiences. About the Service Director Role: As the Service Director for our Front of House (FOH) catering and hospitality division, you will work closely with the General Manager, and will have the important task of ensuring the highest level of service excellence. Your role will be pivotal in achieving this goal. Your responsibilities will include: Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards. Administer FOH team member training programs as determined by GM. Work together with Service/Banquet Managers to build and cultivate a talented and energetic Front of House (FOH) seasonal team. Play an active role in the hiring process by conducting enjoyable interviews and providing thorough assistance and training. Encourage team members to thrive in their roles by enhancing their skills and celebrating their achievements. Coordinate with Service/ Banquet Managers to ensure development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery. Offer timely support to the service team by promptly resolving any issues or concerns that may arise. Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded. Monitor performance and service quality and, under the guidance of the General Manager, execute enhancements to elevate guest satisfaction. Collaborate closely with different departments, specially BOH and FOH, to guarantee smooth coordination for successful events and delightful guest experiences. Requirements Bachelor's degree in Hospitality Management, Event Management, or a similar field. 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role. Proven track record of delivering exceptional service and managing high-profile events or venues. Strong leadership skills with the ability to inspire and develop a service-oriented team. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Suite Knowledge of TimePro, MailChimp (preferred not required) Work Schedule: Weekdays, Weekends, Holidays, Day, Evening, Night 8 to12 hour shifts Compensation Details Compensation: Salary ($70,000 - $80,000)/yr (Salary commensurate with experience) Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Benefits Paid Time Off, Commuter Benefit, Retirement Benefit, Dining Discounts
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
May 01, 2024
Full time
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
May 01, 2024
Full time
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.