Description: The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed . Requirements: Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PI63994b953ecd-9946
May 02, 2024
Full time
Description: The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed . Requirements: Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PI63994b953ecd-9946
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
May 01, 2024
Full time
Join Our Team! Are you in search of a flexible and consistent job opportunity!? RUNNERS / FOOD SERVICE WORKERS / DISHWASHERS / PREP / RUNNERS / DIETARY AIDES / BARISTA'S & MORE. Benefits: Flexible schedules to fit your lifestyle Competitive wages Quick and easy digital onboarding process Weekly pay with direct deposit Growth opportunities for career advancement Immediate hiring Team-oriented environment with a positive culture Easy-to-use app for tracking your schedule Requirements: Must be at least 18 years old Clear background screening 2 forms of ID ️ 6 months or more of kitchen and/or restaurant experience Regular access to phone/email service required for communication and scheduling Join our talented team and be a part of something special- Apply now and we will be in touch with you promptly! PM21
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Pool Food Runner, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Food Runner is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Food Runner position assists Servers in providing an enjoyable expertly served poolside experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Food Runners ensure all outgoing dishes are correctly prepared according to guest's specific requests including dietary restrictions. Food Runners present the food to the guest and are knowledgeable about all current menu options, beverage lists and daily specials. Al fresco enjoyment of the beautiful Nashville scenery from the 7th floor pool deck, this role will have the opportunity to make a stellar mark on both guests and residents who visit. Responsibilities Include (but are not limited to): Deliver food from kitchen to the guest ensuring accuracy and timeliness. Explain dishes as given to guests, answering any questions with complete and thorough knowledge of ingredients and preparation Ensure guests have all condiments and utensils necessary to enjoy their meal Work with expeditor to ensure accuracy of food orders Assist in clearing, cleaning and set-up of tables, chairs, linens, glass, and silverware Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests Organize on a tray and deliver food from the kitchen to the pool seating areas Preferred Qualifications and Skills: Experience working in food service or related work Ability to work inside and outside while servicing the Pool area. Subject to all weather conditions including sun, wind, and rain Must be flexible with schedule- Able to work weekdays, weekends, and holidays shifts Strong oral presentation skills Ability to lift, carry, and move up to 40 lbs. Ability to multi-task in a high volume and demanding environment Strong problem-solving skills, ability to handle difficult situations and guests Requires reading, writing and oral proficiency in the English language About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 20, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Pool Food Runner, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Food Runner is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Food Runner position assists Servers in providing an enjoyable expertly served poolside experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Food Runners ensure all outgoing dishes are correctly prepared according to guest's specific requests including dietary restrictions. Food Runners present the food to the guest and are knowledgeable about all current menu options, beverage lists and daily specials. Al fresco enjoyment of the beautiful Nashville scenery from the 7th floor pool deck, this role will have the opportunity to make a stellar mark on both guests and residents who visit. Responsibilities Include (but are not limited to): Deliver food from kitchen to the guest ensuring accuracy and timeliness. Explain dishes as given to guests, answering any questions with complete and thorough knowledge of ingredients and preparation Ensure guests have all condiments and utensils necessary to enjoy their meal Work with expeditor to ensure accuracy of food orders Assist in clearing, cleaning and set-up of tables, chairs, linens, glass, and silverware Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests Organize on a tray and deliver food from the kitchen to the pool seating areas Preferred Qualifications and Skills: Experience working in food service or related work Ability to work inside and outside while servicing the Pool area. Subject to all weather conditions including sun, wind, and rain Must be flexible with schedule- Able to work weekdays, weekends, and holidays shifts Strong oral presentation skills Ability to lift, carry, and move up to 40 lbs. Ability to multi-task in a high volume and demanding environment Strong problem-solving skills, ability to handle difficult situations and guests Requires reading, writing and oral proficiency in the English language About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Job Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned
May 01, 2024
Full time
Job Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person
Apr 29, 2024
Full time
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Apr 26, 2024
Full time
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you're not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city's notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa - or in the comfort of your very own guest room. Our Brand Promise: At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to you: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What makes us unique: In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa - or in the comfort of your very own guest room. What we expect: Job duties include but are not limited to: The Pool Busser is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests Assists the Food Server in providing an enjoyable expertly served dining experience Conforming to Four Seasons standards of excellence for quality Maintain Professionalism and friendliness Bussers/Runners clear tables and reset them neatly, rapidly and completely according to specification. Bussers/Runners ensure all outgoing dishes are correctly prepared according to guest's specific requests including dietary restrictions Present the food to the guest and are knowledgeable about all current menu options, beverage lists and daily specials. Set-up, decorate, clean, breakdown tables and food stations. Assist the needs of all guests in the function room providing them with reliable, punctual, and enthusiastic service. Maintain the cleanliness in the pool area. Respond properly and quickly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Work harmoniously and professionally with co-workers and supervisors. Ideal candidate will have: Minimum two years' food service experience; Server experience preferred. Work authorization in the United States Ability to carry and balance a tray. This position REQUIRES an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. We Offer: Hourly: $19.73 Free on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours: Full-Time (temporary/seasonal) Must be able to work weekends & holidays AM/PM Shifts Seasonal Position Must be available to start May 2024 - September 2024 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 23, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you're not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city's notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa - or in the comfort of your very own guest room. Our Brand Promise: At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to you: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What makes us unique: In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa - or in the comfort of your very own guest room. What we expect: Job duties include but are not limited to: The Pool Busser is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests Assists the Food Server in providing an enjoyable expertly served dining experience Conforming to Four Seasons standards of excellence for quality Maintain Professionalism and friendliness Bussers/Runners clear tables and reset them neatly, rapidly and completely according to specification. Bussers/Runners ensure all outgoing dishes are correctly prepared according to guest's specific requests including dietary restrictions Present the food to the guest and are knowledgeable about all current menu options, beverage lists and daily specials. Set-up, decorate, clean, breakdown tables and food stations. Assist the needs of all guests in the function room providing them with reliable, punctual, and enthusiastic service. Maintain the cleanliness in the pool area. Respond properly and quickly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Work harmoniously and professionally with co-workers and supervisors. Ideal candidate will have: Minimum two years' food service experience; Server experience preferred. Work authorization in the United States Ability to carry and balance a tray. This position REQUIRES an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. We Offer: Hourly: $19.73 Free on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours: Full-Time (temporary/seasonal) Must be able to work weekends & holidays AM/PM Shifts Seasonal Position Must be available to start May 2024 - September 2024 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -