HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
Apr 01, 2024
Full time
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
JOIN THE SHOW! Aria Resort & Casino is on the lookout for an energetic and vibrant Pool Operations Manager with prior F&B experience to join our team at one of the most iconic pool venues on the Las Vegas Strip. Featuring three distinct pools and unique atmospheres, Aria's pool area is renowned as the ultimate destination. Operating year-round, you'll experience the diverse seasons of Las Vegas firsthand. WHAT WILL YOU DO? Operational Oversight: Monitor food and beverage operations, fiscal budgets, and guest service standards. Execute marketing strategies for short-term and long-term profitability and be accountable for maintaining par levels of supplies, liquor, beer, wine, and equipment. Policy Implementation: Execute policies, operating procedures, training programs, and directives for the beverage staff and ensure adherence to work schedules, rules, and regulations within the department. Team Management: Interview, select, train, supervise, counsel, and coach beverage staff. Drive employee engagement through coaching, training, and development and collaborate with Human Resources on employee relations. Sanitation and Compliance: Maintain the highest standards of health, sanitation, and cleanliness in all Beverage areas and adhere strictly to state liquor regulations, including those related to service restrictions. Product Knowledge: Possess complete knowledge of all available liquor brands, beers, and non-alcoholic selections. Familiarity with characteristics and descriptions of wines and champagnes, glassware, and garnishes and stay informed about bar menu items, preparation methods, ingredients, sauces, portion sizes, garnishes, presentation, and prices. Menu Planning and Collaboration: Plan and collaborate with Beverage Director and Executive Chef for seasonal menu changes and work closely with the Nightlife team to strategize and execute seasonal activations. Cross-Functional Support: Support Food & Beverage Operations throughout the property, especially during the Pool off-season. WHAT WILL YOU NEED? Either a bachelor's degree in a related field, or equivalent experience. Two (2) years or more of prior relevant experience. Ability to work varied shifts, including weekends and holidays. WHAT WILL MAKE YOU STAND OUT? Knowledge of all food & beverage products, menu items and equipment used to perform these duties. Working knowledge of Point of Sale (POS) systems and operations. Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs. Strong overall knowledge of food & beverage preparation and presentation. Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts. CERTIFICATIONS, LICENSES, REGISTRATIONS: Non-Gaming Registration Food Handler Card Techniques of Alcohol Management (TAM)
Apr 26, 2024
Full time
JOIN THE SHOW! Aria Resort & Casino is on the lookout for an energetic and vibrant Pool Operations Manager with prior F&B experience to join our team at one of the most iconic pool venues on the Las Vegas Strip. Featuring three distinct pools and unique atmospheres, Aria's pool area is renowned as the ultimate destination. Operating year-round, you'll experience the diverse seasons of Las Vegas firsthand. WHAT WILL YOU DO? Operational Oversight: Monitor food and beverage operations, fiscal budgets, and guest service standards. Execute marketing strategies for short-term and long-term profitability and be accountable for maintaining par levels of supplies, liquor, beer, wine, and equipment. Policy Implementation: Execute policies, operating procedures, training programs, and directives for the beverage staff and ensure adherence to work schedules, rules, and regulations within the department. Team Management: Interview, select, train, supervise, counsel, and coach beverage staff. Drive employee engagement through coaching, training, and development and collaborate with Human Resources on employee relations. Sanitation and Compliance: Maintain the highest standards of health, sanitation, and cleanliness in all Beverage areas and adhere strictly to state liquor regulations, including those related to service restrictions. Product Knowledge: Possess complete knowledge of all available liquor brands, beers, and non-alcoholic selections. Familiarity with characteristics and descriptions of wines and champagnes, glassware, and garnishes and stay informed about bar menu items, preparation methods, ingredients, sauces, portion sizes, garnishes, presentation, and prices. Menu Planning and Collaboration: Plan and collaborate with Beverage Director and Executive Chef for seasonal menu changes and work closely with the Nightlife team to strategize and execute seasonal activations. Cross-Functional Support: Support Food & Beverage Operations throughout the property, especially during the Pool off-season. WHAT WILL YOU NEED? Either a bachelor's degree in a related field, or equivalent experience. Two (2) years or more of prior relevant experience. Ability to work varied shifts, including weekends and holidays. WHAT WILL MAKE YOU STAND OUT? Knowledge of all food & beverage products, menu items and equipment used to perform these duties. Working knowledge of Point of Sale (POS) systems and operations. Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs. Strong overall knowledge of food & beverage preparation and presentation. Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts. CERTIFICATIONS, LICENSES, REGISTRATIONS: Non-Gaming Registration Food Handler Card Techniques of Alcohol Management (TAM)
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
Apr 26, 2024
Full time
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Apr 26, 2024
Full time
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 17, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !