Customer Service Representative Pay rate: $9.50/hour Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers faces! What You'll Do: You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly pay Full on the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What We're Looking For: High School Diploma (or equivalent) Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts 6 months retail customer service experience is a bonus! Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The Fine Print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to stand, walk and enter / exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Customer Service Representative Pay rate: $9.50/hour Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers faces! What You'll Do: You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly pay Full on the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What We're Looking For: High School Diploma (or equivalent) Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts 6 months retail customer service experience is a bonus! Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The Fine Print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to stand, walk and enter / exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Customer Service Representative Pay rate: $16.00/hour Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers faces! What You'll Do: You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly pay Full on the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What We're Looking For: High School Diploma (or equivalent) Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts 6 months retail customer service experience is a bonus! Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The Fine Print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to stand, walk and enter / exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Customer Service Representative Pay rate: $16.00/hour Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers faces! What You'll Do: You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly pay Full on the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What We're Looking For: High School Diploma (or equivalent) Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts 6 months retail customer service experience is a bonus! Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The Fine Print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to stand, walk and enter / exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
May 01, 2024
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
May 01, 2024
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
May 01, 2024
Outside Sales Representative Food Distributor Sales Market - Lancaster, Harrisburg, York, PA region Our Client, a food distributor of fresh meats, grocery, hot foods, and deli serving both retail & foodservice in the Lancaster, Harrisburg, York, PA region (link removed) Qualified candidates must have previous Outside Sales Experience to the retail grocery or foodservice. This well-established company has been serving their customers for over 120 years. The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C. Qualifications: Previous Outside Sales Experience is required preferably retail grocery, foodservice, perishables Goal-oriented and a driven self-starter who can work independently and within a team environment. Professional and proficient oral and written communication and computer skills. Ability to problem solve quickly and creatively. Valid drivers license and clean driving record and background. A High School Diploma/GED is required, a Bachelor's degree or retail grocery meat experience is preferred. The qualified Outside Sales Representative will have current and / or previous experience: Managing a geographical sales territory ensuring budget and profit objectives are achieved. Regularly calling on existing retail grocery, butcher shops and foodservice accounts based on customer needs while prospecting daily potential new customers. Developing and executing account business plans. Effectively managing their time and resources to attain results. Managing pricing and monitoring credit term compliance. To be successful the Outside Sales Representative must demonstrate the following competencies: Existing knowledge of a retail grocery and foodservice products. Ability to answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customers personnel if needed. Expect daily travel throughout the assigned territory; Drive personal vehicle to customer accounts, company meetings, etc. Communicate and collect accounts receivable as necessary, work with the credit department and client; collect all balances due based on approved credit terms. Participate in company functions and promotions. Attend and participate in monthly sales meetings and participate in ongoing training sessions. Review & analyze daily, weekly, monthly reports such as, sales/gross profit report, account variance reports. Perform administrative duties, such as preparing weekly call plan and outcomes, processing credits and pick-up requests, preparing price quotes. Compensation / Benefits Overview: Compensation is 100% commission
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Apr 26, 2024
Full time
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE commitment to work hard to make sure People come first? HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Apr 18, 2024
Full time
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
AIFS American Institute For Foreign Study
Vero Beach, Florida
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Apr 17, 2024
Full time
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
Apr 12, 2024
Full time
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE commitment to work hard to make sure People come first?HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS initiative to step up and do what needs doing?We are looking for:- a high school diploma- communication and interpersonal skills; ability to work in a fast-paced environmentWhat is the work?Customer Service:- Provides superior customer service- Takes orders from customers by telephone or in person- Answers customer questions regarding products; assists them with selectionsFood Service / Production:- Prepares, packages, and merchandises fresh product effectively- Slices, packages, labels, rotates, and culls products for poor quality- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)Sales:- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department salesFood Safety:- Cleans and sanitizes display cases- Operates / maintains equipment properly- Complies with H-E-B food safety and sanitation standards- Complies with department / Store operating proceduresAdditional Department-Specific Responsibilities:BAKERY:- Records production and shrink to aid in production planning- Assists in technical areas as needed (e.g., baking, frying, and decorating)- Culls bakery products for poor quality, expiration datesDELI:- Takes care of service counter Customers- Uses ordering system applications- Uses Fresh Production Planner- Performs inventory management processes (MSI, PAW) as required- If applicable, ensures catering orders are prepared and ready in time for Customer pickup- Performs all sanitation and maintenance tasks for Deli slicersPREPARED FOODS:- Serves / packages products at customer's request- Educates customers on preparation / reheating instructions of prepared foods- Prepackages condiments (sauces, dressings) for prepared food items- Cuts, slices, dices, chops, food in preparation for chefWhat is your background?- Minimum age 18 (mandatory)- High school diploma, or equivalent- Completion of Company Orientation, and food safety and sanitation training upon hireDo you have what it takes to be a fit as an H-E-B Food Service Representative?- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)- Strong customer service skills- Communication and interpersonal skills- Reading and writing skills- Planning and organizing skillsCan you - Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Perform the following, based on your Department?Bakery:- Constantly reach at waist, grasp- Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDeli:- Constantly reach at waist, grasp- Frequently stand, walk, stoop- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements- Occasionally be exposed to wet, cold, hot conditions, loud noise- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2021
AIFS American Institute For Foreign Study
Fayetteville, Georgia
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 09, 2024
Full time
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
May 01, 2024
Full time
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Why us? Departure Restaurant + Lounge, one of America's hottest Asian restaurants is currently hiring seasonal Server to join their renowned team. This work is on a temporary basis for the busy season from April to October with an estimated number of 29 hours per week. Floating atop the landmark Meier & Frank Building, Departure's ambitious menu captivates diners with its' masterful remix of authentic coastal cuisines. From street food-styled starters to meal-sized classics, rice and noodle specialties to market-fresh sushi, Departure embraces the bounty of the Pacific Northwest and uses the freshest ingredients to deliver the fiery flavors of the Far East. As part of Sage Restaurant Group , we focus on building "independent" restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. Surrounded by farms, forests and the ocean, Portland is one of America's booming food cities with year round Farmers' markets and artisans creating and making some of the most delicious goods in America. Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at Sage Restaurant Group that await you. We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 4 Position Type: Regular Part-Time Property : The Nines Outlet: Departure Portland Category: Restaurant Operations Max: USD $15.45/Hr. Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
May 01, 2024
Full time
Why us? Departure Restaurant + Lounge, one of America's hottest Asian restaurants is currently hiring seasonal Server to join their renowned team. This work is on a temporary basis for the busy season from April to October with an estimated number of 29 hours per week. Floating atop the landmark Meier & Frank Building, Departure's ambitious menu captivates diners with its' masterful remix of authentic coastal cuisines. From street food-styled starters to meal-sized classics, rice and noodle specialties to market-fresh sushi, Departure embraces the bounty of the Pacific Northwest and uses the freshest ingredients to deliver the fiery flavors of the Far East. As part of Sage Restaurant Group , we focus on building "independent" restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. Surrounded by farms, forests and the ocean, Portland is one of America's booming food cities with year round Farmers' markets and artisans creating and making some of the most delicious goods in America. Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at Sage Restaurant Group that await you. We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 4 Position Type: Regular Part-Time Property : The Nines Outlet: Departure Portland Category: Restaurant Operations Max: USD $15.45/Hr. Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
May 01, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Sage Hospitality Resources, LLP
Asbury Park, New Jersey
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
May 01, 2024
Full time
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
PURPOSE OF THIS POSITION The primary purpose of the Production Chef job position, is to be highly passionate about food, service and, to prepare food in accordance with current applicable federal, state and local standards, guidelines and regulations, Birchaven Retirement Village policies and procedures, Birchaven Retirement Village ethical statement and resident rights, subject to the employee handbook, and as may be directed by the Food Service Director and/or Sous chef to assure that quality food service is provided at all times. JOB DUTIES/RESPONSIBILITIES Duty 1: Assists with new menu items and their implementation. Duty 2: Demonstrates leadership and personal accountability for performance to ensure quality food service is given to each and every customer. Duty 3: Maintains the main Kitchen in a safe sanitary manner. Duty 4: Sets production standards based on a uniform prep method. Duty 5: Assist in stabilizing standard recipes. Duty 6: Manage all food storage areas in the main kitchen and works with the Sous chef on ordering in his absence. Duty 7: Adhere to unit standards of dress and attend scheduled meetings as well as all mandatory competency training. Duty 8: Displays service excellence as evidenced by practicing the mission, vision, and values of the organization to promote resident satisfaction Duty 9: Complies with organizational policies, procedures, and practices to ensure quality job performance and regulatory compliance. Duty 10: All other duties as assigned by supervisor. REQUIRED QUALIFICATIONS High school diploma or equivalent. Read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to speak in sentences. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with standardized situations with only occasional or no variables. Ability to add and subtract two digit numbers. Ability to count. Minimum 3-5 years experience in a culinary position. PREFERRED REQUIREMENTS 2 year culinary arts degree. Experience in a professional kitchen, cooking from scratch. Serve safe certified PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk and hear/listen; and taste and smell. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
May 01, 2024
Full time
PURPOSE OF THIS POSITION The primary purpose of the Production Chef job position, is to be highly passionate about food, service and, to prepare food in accordance with current applicable federal, state and local standards, guidelines and regulations, Birchaven Retirement Village policies and procedures, Birchaven Retirement Village ethical statement and resident rights, subject to the employee handbook, and as may be directed by the Food Service Director and/or Sous chef to assure that quality food service is provided at all times. JOB DUTIES/RESPONSIBILITIES Duty 1: Assists with new menu items and their implementation. Duty 2: Demonstrates leadership and personal accountability for performance to ensure quality food service is given to each and every customer. Duty 3: Maintains the main Kitchen in a safe sanitary manner. Duty 4: Sets production standards based on a uniform prep method. Duty 5: Assist in stabilizing standard recipes. Duty 6: Manage all food storage areas in the main kitchen and works with the Sous chef on ordering in his absence. Duty 7: Adhere to unit standards of dress and attend scheduled meetings as well as all mandatory competency training. Duty 8: Displays service excellence as evidenced by practicing the mission, vision, and values of the organization to promote resident satisfaction Duty 9: Complies with organizational policies, procedures, and practices to ensure quality job performance and regulatory compliance. Duty 10: All other duties as assigned by supervisor. REQUIRED QUALIFICATIONS High school diploma or equivalent. Read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to speak in sentences. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with standardized situations with only occasional or no variables. Ability to add and subtract two digit numbers. Ability to count. Minimum 3-5 years experience in a culinary position. PREFERRED REQUIREMENTS 2 year culinary arts degree. Experience in a professional kitchen, cooking from scratch. Serve safe certified PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk and hear/listen; and taste and smell. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Canon Solutions America, Inc.
Wilmington, Delaware
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31114 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. -Work hours: Monday/Friday 9am to 6pm, Tuesday/Wednesday/Thursday 10:30am to 7:30 Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI2d20d150a3a5-7662
May 01, 2024
Full time
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31114 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. -Work hours: Monday/Friday 9am to 6pm, Tuesday/Wednesday/Thursday 10:30am to 7:30 Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI2d20d150a3a5-7662
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Manager-In-Training will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel Ensure staff compliance to Forbes standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a Vocera at all times. Prepare and conduct departmental interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that follow up on defficencies is addressed in a timely basis. Assist the Housekeeping Department in inspecting guest rooms Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate radios and other devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Front Office. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure maximum guest satisfaction through personal recognition and prompt attention from pre-arrival to departure. Have extensive knowledge of the product and services available. To ensure that all guests especially those of VIP status receive utmost attention and to maximize their satisfaction during their entire duration of stay. To ensure that all arriving and departing VIP's and regular guests are greeted and that introductions are made. To give information and promote all in house facilities and promotions To liaise, cooperate and coordinate with all departments to achieve high standards of service and guest satisfaction. Review arrivals for the next ten days on a daily basis To prepare and distribute daily the Daily VIP list to the necessary teams. To coordinate the complete preparation of all associated services for arriving VIP's, including, but not limited to, ensuring room is ready; amenities are in the room, etc. Arrange as many introductions with our VIPs as possible via phone calls, emails, text messages, or in person. Inspect the rooms for our highest tiers of VIPs Deliver on the hotel's loyalty program Update Guest profiles in Opera (PMS) with any preferences and observations. Deal with guest issues in an appropriate and a thorough manner from the initial complaint to the resolution. Log guest issues in Alice and Opera and communicate issues as appropriate. Develop relationships with a variety of local vendors, which include, and are not limited to, restaurants, night clubs, museums, theaters, sports venues, ticket agencies, etc. Be familiar with all the courier companies and their charges Aid in the smooth operation of the car service, and to ensure that information is passed to airport representatives for all arriving and departing VIP's Have an in depth knowledge of what Greater Boston (and New England) has to offer in regards to a variety of experiences our guests may be interested in. Focus on the Customer Seek to understand the guest and internal customer and meet the needs of both the customer and the Company. Attention to Details Ensure that work is accurate, thorough and to the highest standards. Take Responsibility Demonstrate personal ownership to tasks and follow through to get the required results. Apply Professional, Product or Technical Expertise Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations. Foster Teamwork Work well in a team environment and motivate teams to sustain exceptional levels of performance. . click apply for full job details
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Manager-In-Training will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel Ensure staff compliance to Forbes standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a Vocera at all times. Prepare and conduct departmental interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that follow up on defficencies is addressed in a timely basis. Assist the Housekeeping Department in inspecting guest rooms Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate radios and other devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Front Office. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure maximum guest satisfaction through personal recognition and prompt attention from pre-arrival to departure. Have extensive knowledge of the product and services available. To ensure that all guests especially those of VIP status receive utmost attention and to maximize their satisfaction during their entire duration of stay. To ensure that all arriving and departing VIP's and regular guests are greeted and that introductions are made. To give information and promote all in house facilities and promotions To liaise, cooperate and coordinate with all departments to achieve high standards of service and guest satisfaction. Review arrivals for the next ten days on a daily basis To prepare and distribute daily the Daily VIP list to the necessary teams. To coordinate the complete preparation of all associated services for arriving VIP's, including, but not limited to, ensuring room is ready; amenities are in the room, etc. Arrange as many introductions with our VIPs as possible via phone calls, emails, text messages, or in person. Inspect the rooms for our highest tiers of VIPs Deliver on the hotel's loyalty program Update Guest profiles in Opera (PMS) with any preferences and observations. Deal with guest issues in an appropriate and a thorough manner from the initial complaint to the resolution. Log guest issues in Alice and Opera and communicate issues as appropriate. Develop relationships with a variety of local vendors, which include, and are not limited to, restaurants, night clubs, museums, theaters, sports venues, ticket agencies, etc. Be familiar with all the courier companies and their charges Aid in the smooth operation of the car service, and to ensure that information is passed to airport representatives for all arriving and departing VIP's Have an in depth knowledge of what Greater Boston (and New England) has to offer in regards to a variety of experiences our guests may be interested in. Focus on the Customer Seek to understand the guest and internal customer and meet the needs of both the customer and the Company. Attention to Details Ensure that work is accurate, thorough and to the highest standards. Take Responsibility Demonstrate personal ownership to tasks and follow through to get the required results. Apply Professional, Product or Technical Expertise Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations. Foster Teamwork Work well in a team environment and motivate teams to sustain exceptional levels of performance. . click apply for full job details
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 01, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 01, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay