Glowbal Restaurant Group
Burnaby, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT EVENT SALES MANAGER at TRATTORIA BURNABY/THE ELELMENT HOTEL . This is the kind of place that every neighborhood needs. For friends, for family, for fun. HAVE WHAT IT TAKES? Post-secondary degree or equivalent experience in hospitality, hotel/restaurant management 3+ years of experience in a sales (preferably hotel, restaurant, or catering operation) Proficient with Microsoft Office (Outlook, Word, Excel) and internet searches Working knowledge of Sevenrooms and Tripleseat an asset Self-driven by sales targets Excellent professional communication and interpersonal skills Strong food, wine and hospitality knowledge Working knowledge of sales forecasting and financial reporting Exceptional attention to detail, time management and organizational skills Proactive and skilled in the "art of cold calling" Demonstrated ability to provide superior customer service Strong knowledge of and an extensive contact list within the community As an EVENT SALES MANAGER , you could get a chance to play an important role on the Sales & Marketing Team to: Execute team strategies to cultivate new business by developing targeted sales contacts Generate new business relationships and proficiency at leveraging existing network in Vancouver Develop and improve sales with existing business with timely proposal development, contract & menu negotiations, event supervision, assessing feedback & promote re-bookings Proactively sell and service both national and local accounts Complete financial assessments for profitability analysis of menus and packages Ensure receivables are aligned to policy and ensure deposit collection Lead or participate in site tours, site selections, sales meetings, outside sales functions, sales blitzes, community involvement groups and various functions Contribute to daily, weekly, and monthly financial reports IMPORTANT TO WORK FOR US: You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Experience: Event Sales: 4 years (preferred) Work Location: In person
May 24, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT EVENT SALES MANAGER at TRATTORIA BURNABY/THE ELELMENT HOTEL . This is the kind of place that every neighborhood needs. For friends, for family, for fun. HAVE WHAT IT TAKES? Post-secondary degree or equivalent experience in hospitality, hotel/restaurant management 3+ years of experience in a sales (preferably hotel, restaurant, or catering operation) Proficient with Microsoft Office (Outlook, Word, Excel) and internet searches Working knowledge of Sevenrooms and Tripleseat an asset Self-driven by sales targets Excellent professional communication and interpersonal skills Strong food, wine and hospitality knowledge Working knowledge of sales forecasting and financial reporting Exceptional attention to detail, time management and organizational skills Proactive and skilled in the "art of cold calling" Demonstrated ability to provide superior customer service Strong knowledge of and an extensive contact list within the community As an EVENT SALES MANAGER , you could get a chance to play an important role on the Sales & Marketing Team to: Execute team strategies to cultivate new business by developing targeted sales contacts Generate new business relationships and proficiency at leveraging existing network in Vancouver Develop and improve sales with existing business with timely proposal development, contract & menu negotiations, event supervision, assessing feedback & promote re-bookings Proactively sell and service both national and local accounts Complete financial assessments for profitability analysis of menus and packages Ensure receivables are aligned to policy and ensure deposit collection Lead or participate in site tours, site selections, sales meetings, outside sales functions, sales blitzes, community involvement groups and various functions Contribute to daily, weekly, and monthly financial reports IMPORTANT TO WORK FOR US: You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Experience: Event Sales: 4 years (preferred) Work Location: In person
Catering Sales Manager - Luxury Boutique Hotel Location: Sunny San Diego, CA Salary: $75,000 - $95,000 + Lucrative Bonus Potential Relocation Assistance Available About the Role: Doyen Search Group is thrilled to partner with an award-winning boutique hotel in San Diego to find a dynamic Catering Sales Manager (link removed) In this pivotal role, you'll be the driving force behind cultivating new business relationships and securing lucrative catering and event contracts. If you possess a proven track record in catering sales, a passion for closing deals, and an unwavering commitment to exceptional service, we want to hear from you! An Award-Winning Employer: 2023 Fortune: 100 Best Companies to Work For 2023 Fortune: Best Workplaces for Millennials 2023 People: Companies That Care 3.8 out of 4.0 Glassdoor Rating Why You'll Love This Opportunity: Our client's hotel brand is founded on the belief that genuine connections matter. They foster a warm and inclusive environment where employees feel valued and empowered. You'll have the chance to collaborate with a team of passionate professionals and contribute to the ongoing success of a renowned hospitality group. Excellent opportunities for advancement exist within the organization. Responsibilities: Maintain a strategic balance of account maintenance, new business development, and building profitable client relationships. Collaborate with the restaurant team to craft a compelling marketing plan and annual sales budget. Execute a monthly action plan to exceed budgeted goals. Provide comprehensive weekly, monthly, quarterly, and annual production and sales activity reports. Demonstrate in-depth knowledge of the hotel's offerings, including spaces, capacities, concept, and food style. Continuously review and refine menus, packages, and upgrades to meet client needs and maximize revenue. Requirements: 2+ years of proven success in hospitality sales, preferably in a restaurant or banquet setting. Previous structured sales training is a plus. A high level of creativity coupled with strong sales and interpersonal skills. Excellent communication skills, both internally and externally. Professional phone etiquette, polished writing skills, and proficiency in Microsoft Office. Exceptional organizational skills, attention to detail, and follow-through. Ready to Join Our Team? If you're a detail-oriented, results-driven hotel catering sales professional who thrives in a fast-paced environment, we encourage you to apply! This is a unique opportunity to be part of a dynamic team and play a crucial role in our hotel's continued success. At DSG, we value Diversity, Inclusion, and Belonging, and we work with clients who do too. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any protected status. We make every effort to bring our clients the most talented and best-fit candidates, emphasizing seeking individuals with diverse backgrounds and orientations. Our efforts in this area serve to strengthen organizations because we believe our clients benefit from employees of diverse backgrounds and ideas.
May 22, 2024
Catering Sales Manager - Luxury Boutique Hotel Location: Sunny San Diego, CA Salary: $75,000 - $95,000 + Lucrative Bonus Potential Relocation Assistance Available About the Role: Doyen Search Group is thrilled to partner with an award-winning boutique hotel in San Diego to find a dynamic Catering Sales Manager (link removed) In this pivotal role, you'll be the driving force behind cultivating new business relationships and securing lucrative catering and event contracts. If you possess a proven track record in catering sales, a passion for closing deals, and an unwavering commitment to exceptional service, we want to hear from you! An Award-Winning Employer: 2023 Fortune: 100 Best Companies to Work For 2023 Fortune: Best Workplaces for Millennials 2023 People: Companies That Care 3.8 out of 4.0 Glassdoor Rating Why You'll Love This Opportunity: Our client's hotel brand is founded on the belief that genuine connections matter. They foster a warm and inclusive environment where employees feel valued and empowered. You'll have the chance to collaborate with a team of passionate professionals and contribute to the ongoing success of a renowned hospitality group. Excellent opportunities for advancement exist within the organization. Responsibilities: Maintain a strategic balance of account maintenance, new business development, and building profitable client relationships. Collaborate with the restaurant team to craft a compelling marketing plan and annual sales budget. Execute a monthly action plan to exceed budgeted goals. Provide comprehensive weekly, monthly, quarterly, and annual production and sales activity reports. Demonstrate in-depth knowledge of the hotel's offerings, including spaces, capacities, concept, and food style. Continuously review and refine menus, packages, and upgrades to meet client needs and maximize revenue. Requirements: 2+ years of proven success in hospitality sales, preferably in a restaurant or banquet setting. Previous structured sales training is a plus. A high level of creativity coupled with strong sales and interpersonal skills. Excellent communication skills, both internally and externally. Professional phone etiquette, polished writing skills, and proficiency in Microsoft Office. Exceptional organizational skills, attention to detail, and follow-through. Ready to Join Our Team? If you're a detail-oriented, results-driven hotel catering sales professional who thrives in a fast-paced environment, we encourage you to apply! This is a unique opportunity to be part of a dynamic team and play a crucial role in our hotel's continued success. At DSG, we value Diversity, Inclusion, and Belonging, and we work with clients who do too. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any protected status. We make every effort to bring our clients the most talented and best-fit candidates, emphasizing seeking individuals with diverse backgrounds and orientations. Our efforts in this area serve to strengthen organizations because we believe our clients benefit from employees of diverse backgrounds and ideas.
Senior Dining Association Inc.
San Francisco, California
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
May 13, 2024
Full time
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
Job Details Job Location: OUTBOUND MAMMOTH - Mammoth Lakes, CA Salary Range: $16.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: As our Restaurant Server & Pool, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. SCOPE OF WORK + TEAM Reports to Hotel Manager and Food & Beverage Supervisor Supports food & beverage team, catering, events, pool & bar RESPONSIBILITIES Ability to walk and stand for during entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner. Reports all issues and complaints to management. Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. Be familiar with the organization of the restaurant and lounge and know the function of each job position as well as having a thorough knowledge of menus and specials in the restaurant. Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean. Follow all state liquor laws. Handle food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Must be able to convey information and ideas clearly and must be able to evaluate and select among alternative course of action quickly and accurately. Must be able to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure. Must be effective in listening to, understanding, and clarifying the concerns and issues raised by guests and fellow associates. Must be able to work with and understand financial information and data, and basic arithmetic functions to carry out cashiering functions in closing checks and servicing the guest and use the POS/Micros system in the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Maintain regular attendance in compliance with property standards, as required by scheduling which will vary according to the needs of the hotel. Coordinate with Executive Chef, Sous Chef, Supervisor work priorities, provide assistance and perform other duties as requested by management, and attend meetings as required by management. Qualifications EXPERIENCE: Prior Experience: 1+ Previous restaurant and hospitality experience preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
May 18, 2024
Full time
Job Details Job Location: OUTBOUND MAMMOTH - Mammoth Lakes, CA Salary Range: $16.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: As our Restaurant Server & Pool, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. SCOPE OF WORK + TEAM Reports to Hotel Manager and Food & Beverage Supervisor Supports food & beverage team, catering, events, pool & bar RESPONSIBILITIES Ability to walk and stand for during entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner. Reports all issues and complaints to management. Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. Be familiar with the organization of the restaurant and lounge and know the function of each job position as well as having a thorough knowledge of menus and specials in the restaurant. Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean. Follow all state liquor laws. Handle food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Must be able to convey information and ideas clearly and must be able to evaluate and select among alternative course of action quickly and accurately. Must be able to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure. Must be effective in listening to, understanding, and clarifying the concerns and issues raised by guests and fellow associates. Must be able to work with and understand financial information and data, and basic arithmetic functions to carry out cashiering functions in closing checks and servicing the guest and use the POS/Micros system in the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Maintain regular attendance in compliance with property standards, as required by scheduling which will vary according to the needs of the hotel. Coordinate with Executive Chef, Sous Chef, Supervisor work priorities, provide assistance and perform other duties as requested by management, and attend meetings as required by management. Qualifications EXPERIENCE: Prior Experience: 1+ Previous restaurant and hospitality experience preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.