Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Server is responsible for providing dining and table services to residents and guests in the community s dining rooms and designated areas in accordance with Sunrise Senior Living standards. Responsibilities Responsibilities: - Properly preparing dining set-up - Providing meal and dining services and cleaning the dining rooms - Taking meal and beverage orders and serving requested items according to established guidelines - Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service - Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations Qualifications: - Previous experience in dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Possess written and verbal skills for effective communication - Competent in organizational, time management skills - Demonstrates good judgment, problem solving and decision making skills - Ability to work weekends and flexible hours Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 17, 2024
Full time
Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Server is responsible for providing dining and table services to residents and guests in the community s dining rooms and designated areas in accordance with Sunrise Senior Living standards. Responsibilities Responsibilities: - Properly preparing dining set-up - Providing meal and dining services and cleaning the dining rooms - Taking meal and beverage orders and serving requested items according to established guidelines - Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service - Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations Qualifications: - Previous experience in dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Possess written and verbal skills for effective communication - Competent in organizational, time management skills - Demonstrates good judgment, problem solving and decision making skills - Ability to work weekends and flexible hours Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property's food and beverage outlets and banquet areas. Demonstrate sanitary food handling and equipment safety, properly store and label food items, maintain standards of sanitation and food handling based on County, State and Federal regulations. Maintain clean and neat work area. Follow the Steps of service for the venue they are working as outlined in the venue policies and procedures. Availability to work a flexible schedule. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. Must follow all cash handling SOP's of the venue they are working. Performs all other duties as assigned by management. QUALIFICATIONS High school diploma or GED equivalent preferred. Previous serving experience required. Excellent customer service/communication skills essential . Available to work required schedule, as directed by department management. Must have neat and clean appearance and adhere to the casino policy on dress code and be out-going. Must have the ability to obtain and hold an Occupational License as required by the Indiana Gaming Commission and/ or Indiana Horse Racing Commission. Must be certified in Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. Hold an Indiana ATC (Alcohol & Tobacco Commission) License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps and sitting. Must be able to lift up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOOR Access to general gaming floor, and may required access to the Employee Service Window (ESW) of the Cage to obtain F&B bank.
May 01, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property's food and beverage outlets and banquet areas. Demonstrate sanitary food handling and equipment safety, properly store and label food items, maintain standards of sanitation and food handling based on County, State and Federal regulations. Maintain clean and neat work area. Follow the Steps of service for the venue they are working as outlined in the venue policies and procedures. Availability to work a flexible schedule. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. Must follow all cash handling SOP's of the venue they are working. Performs all other duties as assigned by management. QUALIFICATIONS High school diploma or GED equivalent preferred. Previous serving experience required. Excellent customer service/communication skills essential . Available to work required schedule, as directed by department management. Must have neat and clean appearance and adhere to the casino policy on dress code and be out-going. Must have the ability to obtain and hold an Occupational License as required by the Indiana Gaming Commission and/ or Indiana Horse Racing Commission. Must be certified in Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. Hold an Indiana ATC (Alcohol & Tobacco Commission) License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps and sitting. Must be able to lift up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOOR Access to general gaming floor, and may required access to the Employee Service Window (ESW) of the Cage to obtain F&B bank.
Four Points by Sheraton Victoria Gateway
Victoria, British Columbia (BC)
Job Overview: We are seeking a reliable and customer-oriented Food Runner to join our team. As a Food Runner, you will be responsible for delivering food orders from the kitchen to the customers in a timely and efficient manner. Your role is crucial in ensuring that our guests receive exceptional service and have a positive dining experience. Duties: - Deliver food orders from the kitchen to customers' tables promptly and accurately - Ensure that all food items are presented in an appealing and appetizing manner - Collaborate with the kitchen staff to ensure timely preparation and delivery of orders - Assist with food preparation tasks, such as garnishing plates and assembling dishes - Maintain cleanliness and organization in the food service area - Clear tables and reset them for the next guests - Communicate effectively with the kitchen and waitstaff to ensure smooth operations - Handle customer inquiries, concerns, and special requests promptly and professionally Experience: - Previous experience in a customer service role, preferably in the food industry or hospitality sector - Familiarity with kitchen operations and basic food handling procedures is a plus - Excellent communication skills to interact with customers, kitchen staff, and waitstaff effectively - Ability to work in a fast-paced environment while maintaining attention to detail - Strong organizational skills to prioritize tasks and manage time efficiently We offer competitive pay rates and opportunities for growth within our organization. If you are passionate about providing exceptional service, have a keen eye for detail, and thrive in a dynamic environment, we would love to hear from you. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role of Food Runner. Job Types: Full-time, Part-time Pay: $17.60-$22.96 per hour Benefits: Extended health care Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Supplemental pay types: Overtime pay Tips Work Location: In person
May 17, 2024
Full time
Job Overview: We are seeking a reliable and customer-oriented Food Runner to join our team. As a Food Runner, you will be responsible for delivering food orders from the kitchen to the customers in a timely and efficient manner. Your role is crucial in ensuring that our guests receive exceptional service and have a positive dining experience. Duties: - Deliver food orders from the kitchen to customers' tables promptly and accurately - Ensure that all food items are presented in an appealing and appetizing manner - Collaborate with the kitchen staff to ensure timely preparation and delivery of orders - Assist with food preparation tasks, such as garnishing plates and assembling dishes - Maintain cleanliness and organization in the food service area - Clear tables and reset them for the next guests - Communicate effectively with the kitchen and waitstaff to ensure smooth operations - Handle customer inquiries, concerns, and special requests promptly and professionally Experience: - Previous experience in a customer service role, preferably in the food industry or hospitality sector - Familiarity with kitchen operations and basic food handling procedures is a plus - Excellent communication skills to interact with customers, kitchen staff, and waitstaff effectively - Ability to work in a fast-paced environment while maintaining attention to detail - Strong organizational skills to prioritize tasks and manage time efficiently We offer competitive pay rates and opportunities for growth within our organization. If you are passionate about providing exceptional service, have a keen eye for detail, and thrive in a dynamic environment, we would love to hear from you. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role of Food Runner. Job Types: Full-time, Part-time Pay: $17.60-$22.96 per hour Benefits: Extended health care Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Supplemental pay types: Overtime pay Tips Work Location: In person
Veterinary Referral Center of Central Oregon Inc
Bend, Oregon
Job Description Job Description We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology and emergency services. Our quality of care and diverse specialty offerings makes VRCCO's team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team we are currently in the process of building an over 26,000 sq ft facility. Not only will this facility have all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy etc. ) it will also have a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony. At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified ( -company/). Come see the difference for yourself and be a part of our team. This role will ensure the success of the Ponch's Place business unit and will be individually responsible for all aspects of the operation. The manager will be the primary driver and overseer of the Ponch's Place beer pavilion and food truck lot. This will be done in an outgoing, friendly, organized manner working with a high level of responsibility and autonomy. This position is responsible for: Experience in successfully running/managing a food/bar service business. Restaurant/bar inventory management experience including ordering and managing all inventory necessary to the successful operation of the business unit without failure. Monitor stock levels, minimizing waste, and ensuring the bar is always well stocked. Understanding and organization of basic business metrics including: waste measurements, efficiency of staff, managing/organizing bar's budget, tracking expenses, revenues and profitability. The individual will also be responsible for implementing cost-control measures to maximize profitability. Be a critical thinker in regards to the business needs as it relates to effective and efficient operations for the business. Experience in organizing event calendars, managing restaurant focused marketing campaigns, and executing building the business/brand. The individual will work in tandem with the Marketing Department for all marketing and promotion of the space. Manage all bar system maintenance (taps) vendors. Manage/Oversee all food truck vendors to ensure compliance with lease terms. The individual will also be responsible for maintaining relationships with a steady inventory of backup food truck vendors to ensure pipeline in the event a replacement is needed. Training and development of staff including team building and motivation. Ability to successfully train, coach, mentor, and discipline employees as necessary to ensure the smooth operation of the business unit. Builds out employee work schedules and holds employees accountable for their shifts. Misc. other duties as necessary to successfully operate pavilion establishment. Education & Experience: 3-5 years relevant experience in running a bar, restaurant or other food service type establishment. Operate POS system and process cash and credit card payments High School or equivalent (Required) OLCC Permit (Oregon Alcohol Server Permit) Knowledge, skills, and abilities and/ or competencies: Have knowledge of POS system Process daily cash deposits and credit card transactions Equitably distribute cash and credit card tips from shared tip pool Food handlers Certification Knowledge of managing vendors, understanding specifics of beer lifecycle and alcohol supply chains Customer service and people skills Maintain a happy, collaborative and positive attitude under stressful situations Must have Open Availability (AM & PM) & be able to work on weekdays and weekends Strong leadership skills Physical and Mental Requirements: Lift and carry up to 50+lbs Strong mental fortitude to be able to handle a high volume beer distribution establishment. High emotional intelligence as it relates to fostering strong vendor relationships in the community from both a supplier and food truck vendor management perspective. Will also need to utilize this skillset as it relates to proper employee oversight and management. Working environment is inside/outside with exposure to both hot/cold conditions dependent on weather. Indoor office space will be provided to ensure protection from environmental conditions as needed. Noise levels will be low however consistent exposure to environmental noise (traffic, music, etc) will be present. Location: Work is performed on site at the beer garden, and food trucks location. EEO Statement: VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs. Compensation details: 22-24 Hourly Wage PI79dbb877bff8-6298
May 17, 2024
Full time
Job Description Job Description We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology and emergency services. Our quality of care and diverse specialty offerings makes VRCCO's team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team we are currently in the process of building an over 26,000 sq ft facility. Not only will this facility have all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy etc. ) it will also have a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony. At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified ( -company/). Come see the difference for yourself and be a part of our team. This role will ensure the success of the Ponch's Place business unit and will be individually responsible for all aspects of the operation. The manager will be the primary driver and overseer of the Ponch's Place beer pavilion and food truck lot. This will be done in an outgoing, friendly, organized manner working with a high level of responsibility and autonomy. This position is responsible for: Experience in successfully running/managing a food/bar service business. Restaurant/bar inventory management experience including ordering and managing all inventory necessary to the successful operation of the business unit without failure. Monitor stock levels, minimizing waste, and ensuring the bar is always well stocked. Understanding and organization of basic business metrics including: waste measurements, efficiency of staff, managing/organizing bar's budget, tracking expenses, revenues and profitability. The individual will also be responsible for implementing cost-control measures to maximize profitability. Be a critical thinker in regards to the business needs as it relates to effective and efficient operations for the business. Experience in organizing event calendars, managing restaurant focused marketing campaigns, and executing building the business/brand. The individual will work in tandem with the Marketing Department for all marketing and promotion of the space. Manage all bar system maintenance (taps) vendors. Manage/Oversee all food truck vendors to ensure compliance with lease terms. The individual will also be responsible for maintaining relationships with a steady inventory of backup food truck vendors to ensure pipeline in the event a replacement is needed. Training and development of staff including team building and motivation. Ability to successfully train, coach, mentor, and discipline employees as necessary to ensure the smooth operation of the business unit. Builds out employee work schedules and holds employees accountable for their shifts. Misc. other duties as necessary to successfully operate pavilion establishment. Education & Experience: 3-5 years relevant experience in running a bar, restaurant or other food service type establishment. Operate POS system and process cash and credit card payments High School or equivalent (Required) OLCC Permit (Oregon Alcohol Server Permit) Knowledge, skills, and abilities and/ or competencies: Have knowledge of POS system Process daily cash deposits and credit card transactions Equitably distribute cash and credit card tips from shared tip pool Food handlers Certification Knowledge of managing vendors, understanding specifics of beer lifecycle and alcohol supply chains Customer service and people skills Maintain a happy, collaborative and positive attitude under stressful situations Must have Open Availability (AM & PM) & be able to work on weekdays and weekends Strong leadership skills Physical and Mental Requirements: Lift and carry up to 50+lbs Strong mental fortitude to be able to handle a high volume beer distribution establishment. High emotional intelligence as it relates to fostering strong vendor relationships in the community from both a supplier and food truck vendor management perspective. Will also need to utilize this skillset as it relates to proper employee oversight and management. Working environment is inside/outside with exposure to both hot/cold conditions dependent on weather. Indoor office space will be provided to ensure protection from environmental conditions as needed. Noise levels will be low however consistent exposure to environmental noise (traffic, music, etc) will be present. Location: Work is performed on site at the beer garden, and food trucks location. EEO Statement: VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs. Compensation details: 22-24 Hourly Wage PI79dbb877bff8-6298
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
May 17, 2024
Full time
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
May 17, 2024
Seasonal
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
POSITION OVERVIEW The Server Apprentice will play a critical role in ensuring the smooth and timely delivery of delectable dishes from the kitchen to our valued guests' tables. Your dedication to accuracy and impeccable timing will contribute to enhancing our guests' dining experience, making it a memorable and delightful one. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Work closely with servers and kitchen staff to coordinate the delivery of food orders to the appropriate tables Deliver food to the guests' tables promptly and efficiently, avoiding unnecessary delays or interruptions during their dining experience Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have Communicate any special instructions or guest preferences to the kitchen staff to ensure the correct preparation of dishes Assist in setting up and resetting tables to maintain an inviting and organized dining area for our guests Collaborate with servers, cooks, and other staff to create a harmonious and efficient dining service Assist in keeping the food service area clean and tidy, including removing empty dishes and glasses from tables Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Prior experience as a Food Runner or in a similar role within the hospitality industry is a plus A keen eye for detail to ensure that dishes are accurately plated and presented to the guests Ability to stand, walk, and carry trays for extended periods during peak service hours A friendly and welcoming attitude towards guests, ensuring their satisfaction is a top priority Excellent communication skills and the ability to work seamlessly with colleagues to achieve shared goals Capable of managing time efficiently to deliver orders in a timely manner without compromising quality Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 17, 2024
Full time
POSITION OVERVIEW The Server Apprentice will play a critical role in ensuring the smooth and timely delivery of delectable dishes from the kitchen to our valued guests' tables. Your dedication to accuracy and impeccable timing will contribute to enhancing our guests' dining experience, making it a memorable and delightful one. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Work closely with servers and kitchen staff to coordinate the delivery of food orders to the appropriate tables Deliver food to the guests' tables promptly and efficiently, avoiding unnecessary delays or interruptions during their dining experience Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have Communicate any special instructions or guest preferences to the kitchen staff to ensure the correct preparation of dishes Assist in setting up and resetting tables to maintain an inviting and organized dining area for our guests Collaborate with servers, cooks, and other staff to create a harmonious and efficient dining service Assist in keeping the food service area clean and tidy, including removing empty dishes and glasses from tables Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Prior experience as a Food Runner or in a similar role within the hospitality industry is a plus A keen eye for detail to ensure that dishes are accurately plated and presented to the guests Ability to stand, walk, and carry trays for extended periods during peak service hours A friendly and welcoming attitude towards guests, ensuring their satisfaction is a top priority Excellent communication skills and the ability to work seamlessly with colleagues to achieve shared goals Capable of managing time efficiently to deliver orders in a timely manner without compromising quality Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW The Food Runner will play a critical role in ensuring the smooth and timely delivery of delectable dishes from the kitchen to our valued guests' tables. Your dedication to accuracy and impeccable timing will contribute to enhancing our guests' dining experience, making it a memorable and delightful one. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Work closely with servers and kitchen staff to coordinate the delivery of food orders to the appropriate tables Deliver food to the guests' tables promptly and efficiently, avoiding unnecessary delays or interruptions during their dining experience Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have Communicate any special instructions or guest preferences to the kitchen staff to ensure the correct preparation of dishes Assist in setting up and resetting tables to maintain an inviting and organized dining area for our guests Collaborate with servers, cooks, and other staff to create a harmonious and efficient dining service Assist in keeping the food service area clean and tidy, including removing empty dishes and glasses from tables Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Prior experience as a Food Runner or in a similar role within the hospitality industry is a plus A keen eye for detail to ensure that dishes are accurately plated and presented to the guests Ability to stand, walk, and carry trays for extended periods during peak service hours A friendly and welcoming attitude towards guests, ensuring their satisfaction is a top priority Excellent communication skills and the ability to work seamlessly with colleagues to achieve shared goals Capable of managing time efficiently to deliver orders in a timely manner without compromising quality Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 17, 2024
Full time
POSITION OVERVIEW The Food Runner will play a critical role in ensuring the smooth and timely delivery of delectable dishes from the kitchen to our valued guests' tables. Your dedication to accuracy and impeccable timing will contribute to enhancing our guests' dining experience, making it a memorable and delightful one. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Work closely with servers and kitchen staff to coordinate the delivery of food orders to the appropriate tables Deliver food to the guests' tables promptly and efficiently, avoiding unnecessary delays or interruptions during their dining experience Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have Communicate any special instructions or guest preferences to the kitchen staff to ensure the correct preparation of dishes Assist in setting up and resetting tables to maintain an inviting and organized dining area for our guests Collaborate with servers, cooks, and other staff to create a harmonious and efficient dining service Assist in keeping the food service area clean and tidy, including removing empty dishes and glasses from tables Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Prior experience as a Food Runner or in a similar role within the hospitality industry is a plus A keen eye for detail to ensure that dishes are accurately plated and presented to the guests Ability to stand, walk, and carry trays for extended periods during peak service hours A friendly and welcoming attitude towards guests, ensuring their satisfaction is a top priority Excellent communication skills and the ability to work seamlessly with colleagues to achieve shared goals Capable of managing time efficiently to deliver orders in a timely manner without compromising quality Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 17, 2024
Full time
POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
Big Canyon Country Club is a private country club that fosters a culture focused on the growth and development of its team, all while providing the best in hospitality and experiences for its members and their families. Pool Servers (Seasonal) The Pool Server will assist members by placing food and drink orders while providing information about food and beverage options. This position requires attention to detail, follow through, and the ability to multitask while maintaining a courteous and professional demeanor. Dates will be announced. Must be able to work consistently from May to mid-September including holidays and weekends. This position is open on Memorial Day weekend (May 25th) and closes on Labor Day (September 2nd). New Hire Orientation will be May 18th, 2024. Please keep in mind some night, weekend, and holiday shifts will be required throughout the summer and we are looking for individuals who will be able to work the full summer season. Duties & Expectations + Point of Sale Duties + Expediting food + Keeping service areas stocked at all times + Providing Food and Beverage Service + Drink Running + Maintain a high standard of safety and cleanliness + Abide by all laws pertaining to serving alcoholic beverages + Maintain light conversation and interaction with members + Ability to multi-task in a fast paced, high pressure environment + Additional duties as assigned by Supervisor or Manager Qualifications Skills & Qualifications + Must be available to work weekends, evenings, holidays and special events + Requires standing, walking, and/or bending for long periods throughout the shift in the pool area + Ability to perform physical job duties such as carrying plates, moving small furniture, & carrying a full server tray + Lifting 25 lbs or up to 50 lbs at time + 1 year of strong Customer Service experience preferred + Prior club, fine dining, or hospitality experience preferred + Possess a professional and courteous demeanor when interacting with all departments and members
May 16, 2024
Full time
Big Canyon Country Club is a private country club that fosters a culture focused on the growth and development of its team, all while providing the best in hospitality and experiences for its members and their families. Pool Servers (Seasonal) The Pool Server will assist members by placing food and drink orders while providing information about food and beverage options. This position requires attention to detail, follow through, and the ability to multitask while maintaining a courteous and professional demeanor. Dates will be announced. Must be able to work consistently from May to mid-September including holidays and weekends. This position is open on Memorial Day weekend (May 25th) and closes on Labor Day (September 2nd). New Hire Orientation will be May 18th, 2024. Please keep in mind some night, weekend, and holiday shifts will be required throughout the summer and we are looking for individuals who will be able to work the full summer season. Duties & Expectations + Point of Sale Duties + Expediting food + Keeping service areas stocked at all times + Providing Food and Beverage Service + Drink Running + Maintain a high standard of safety and cleanliness + Abide by all laws pertaining to serving alcoholic beverages + Maintain light conversation and interaction with members + Ability to multi-task in a fast paced, high pressure environment + Additional duties as assigned by Supervisor or Manager Qualifications Skills & Qualifications + Must be available to work weekends, evenings, holidays and special events + Requires standing, walking, and/or bending for long periods throughout the shift in the pool area + Ability to perform physical job duties such as carrying plates, moving small furniture, & carrying a full server tray + Lifting 25 lbs or up to 50 lbs at time + 1 year of strong Customer Service experience preferred + Prior club, fine dining, or hospitality experience preferred + Possess a professional and courteous demeanor when interacting with all departments and members
Location Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Have full knowledge of responsible alcohol service. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Prepare beverages for servers from printed tickets. Clean floors and bar area each night. Prepare beverages quickly and efficiently, following written and visual standards. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete bar and lobby set-up and breakdown side-work. Perform any other duties as assigned by the Supervisor/Manager. Qualifications Able to stand for extended periods of time. Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Previous bartending experience. Hospitality experience preferred. Must have a valid TABC & Food Handlers Certificate Must be able to work a flexible schedule including day, evening, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 16, 2024
Full time
Location Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Have full knowledge of responsible alcohol service. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Prepare beverages for servers from printed tickets. Clean floors and bar area each night. Prepare beverages quickly and efficiently, following written and visual standards. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete bar and lobby set-up and breakdown side-work. Perform any other duties as assigned by the Supervisor/Manager. Qualifications Able to stand for extended periods of time. Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Previous bartending experience. Hospitality experience preferred. Must have a valid TABC & Food Handlers Certificate Must be able to work a flexible schedule including day, evening, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Have full knowledge of responsible alcohol service. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Prepare beverages for servers from printed tickets. Clean floors and bar area each night. Prepare beverages quickly and efficiently, following written and visual standards. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete bar and lobby set-up and breakdown side-work. Perform any other duties as assigned by the Supervisor/Manager. Able to stand for extended periods of time. Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Previous bartending experience. Hospitality experience preferred. Must have a valid TABC & Food Handlers Certificate Must be able to work a flexible schedule including day, evening, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 16, 2024
Full time
Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Have full knowledge of responsible alcohol service. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Prepare beverages for servers from printed tickets. Clean floors and bar area each night. Prepare beverages quickly and efficiently, following written and visual standards. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete bar and lobby set-up and breakdown side-work. Perform any other duties as assigned by the Supervisor/Manager. Able to stand for extended periods of time. Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Previous bartending experience. Hospitality experience preferred. Must have a valid TABC & Food Handlers Certificate Must be able to work a flexible schedule including day, evening, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Company Description Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest's stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment. Job Description The Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Rate of pay is $20 an hour plus tips Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
May 16, 2024
Full time
Company Description Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest's stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment. Job Description The Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Rate of pay is $20 an hour plus tips Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles LOVE by Cirque du Soleil , a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win 'America's Got Talent' TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at or follow us: Facebook: The Mirage Hotel and Casino, JOB SUMMARY The Cocktail Server is responsible for serving both alcoholic and non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. All duties are performed in accordance with company policies and procedures. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures. Ensure guest satisfaction in assigned areas and other areas if necessary. Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines. Keep bar and service area clean, sanitary, and organized always. Adhere to beverage control procedures. Adhere to all regulatory, departmental and company policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations. Promote positive guest and team member relations. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School Diploma or equivalent Six (6) months experience in food or beverage experience PREFERRED EXPERIENCE: Previous experience working in a similar resort setting. Previous experience working in a high-volume and fast-paced food or beverage setting. Work varied shifts, to include weekends and holidays. CERTIFICATIONS, LICENSES, REGISTRATIONS: Must be 21 years of age or older. Valid Alcohol Awareness Card Union Referral Proof of eligibility to work in the United States KNOWLEDGE, SKILLS, AND ABILITIES: Effective listening abilities with strong judgment skills. Ability to multi-task and work well in a fast paced, team-oriented environment. Knowledge of health, safety, and sanitation regulations. Able to effectively communicate in English, in both written and verbal forms. Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately . Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. Basic mathematical skills specific to job responsibilities, to include ability to add, subtract, multiply and divide specific to position responsibilities. Must possess knowledge of both food and beverage items. Ability to work varied shifts, to include weekends and holidays.
May 16, 2024
Full time
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles LOVE by Cirque du Soleil , a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win 'America's Got Talent' TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at or follow us: Facebook: The Mirage Hotel and Casino, JOB SUMMARY The Cocktail Server is responsible for serving both alcoholic and non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. All duties are performed in accordance with company policies and procedures. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures. Ensure guest satisfaction in assigned areas and other areas if necessary. Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines. Keep bar and service area clean, sanitary, and organized always. Adhere to beverage control procedures. Adhere to all regulatory, departmental and company policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations. Promote positive guest and team member relations. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School Diploma or equivalent Six (6) months experience in food or beverage experience PREFERRED EXPERIENCE: Previous experience working in a similar resort setting. Previous experience working in a high-volume and fast-paced food or beverage setting. Work varied shifts, to include weekends and holidays. CERTIFICATIONS, LICENSES, REGISTRATIONS: Must be 21 years of age or older. Valid Alcohol Awareness Card Union Referral Proof of eligibility to work in the United States KNOWLEDGE, SKILLS, AND ABILITIES: Effective listening abilities with strong judgment skills. Ability to multi-task and work well in a fast paced, team-oriented environment. Knowledge of health, safety, and sanitation regulations. Able to effectively communicate in English, in both written and verbal forms. Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately . Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. Basic mathematical skills specific to job responsibilities, to include ability to add, subtract, multiply and divide specific to position responsibilities. Must possess knowledge of both food and beverage items. Ability to work varied shifts, to include weekends and holidays.
The hourly pay rate for this role is $16.85. The rate is only applicable for jobs to be performed in San Diego, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care assistance, employee assistance program, employee discounts, and 401(k) to eligible Full-Time employees. You can apply for this role through or through ADP internal career site if you are a current employee. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employees remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
May 16, 2024
Full time
The hourly pay rate for this role is $16.85. The rate is only applicable for jobs to be performed in San Diego, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care assistance, employee assistance program, employee discounts, and 401(k) to eligible Full-Time employees. You can apply for this role through or through ADP internal career site if you are a current employee. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employees remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lakeside retreat as unique as Austin itself. Austin's particular brand of cool is evident in every detail of our downtown Hotel, from local art to Texas-inspired spa treatments. Come for our incredible margaritas and saltwater pool, then stay for lawn games, miles of lakeside trails and spacious rooms overlooking idyllic Lady Bird Lake. About the role: Four Seasons Hotel Austin is seeking a Pool Server to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. What you will do: Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! It is more than serving food, but rather creating a poolside Food & Beverage experience. Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you bring: Knowledge of MICROS preferred One to two years' experience working in Food & Beverage preferred TABC & Food Handlers Certifications required Work authorization in the United States What we offer: COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days Room night stays at Four Seasons Worldwide Employee meals prepared by the Four Seasons Culinary Team Dry cleaning and alteration of employee uniforms Parking in Downtown Austin during work shifts DISCOUNTED Discounted public transportation options Four Seasons beds and bedding Gold's Gym membership ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays 401k participation with a company matching program 100% Company-Paid Parental Leave Growth opportunities within Four Seasons Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends and holidays. Want to know more about working for Four Seasons? Visit us at: You Tube: Facebook: LinkedIn: Twitter: Instagram: See what our employees are saying at: The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 16, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lakeside retreat as unique as Austin itself. Austin's particular brand of cool is evident in every detail of our downtown Hotel, from local art to Texas-inspired spa treatments. Come for our incredible margaritas and saltwater pool, then stay for lawn games, miles of lakeside trails and spacious rooms overlooking idyllic Lady Bird Lake. About the role: Four Seasons Hotel Austin is seeking a Pool Server to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. What you will do: Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! It is more than serving food, but rather creating a poolside Food & Beverage experience. Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you bring: Knowledge of MICROS preferred One to two years' experience working in Food & Beverage preferred TABC & Food Handlers Certifications required Work authorization in the United States What we offer: COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days Room night stays at Four Seasons Worldwide Employee meals prepared by the Four Seasons Culinary Team Dry cleaning and alteration of employee uniforms Parking in Downtown Austin during work shifts DISCOUNTED Discounted public transportation options Four Seasons beds and bedding Gold's Gym membership ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays 401k participation with a company matching program 100% Company-Paid Parental Leave Growth opportunities within Four Seasons Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends and holidays. Want to know more about working for Four Seasons? Visit us at: You Tube: Facebook: LinkedIn: Twitter: Instagram: See what our employees are saying at: The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
The Pool Server is responsible for providing exemplary service at the Ojai Valley Inn Pools. Duties include; host/welcoming guests and seating, clearing and resetting lounge chairs, cabanas, and tables, refreshing drinks, and responsible for set up and break down of all pool areas. The Pool Server is ideally positioned to enhance the guest experience and plays an essential role in the resort's goal of exceeding high guest expectations. Remaining constantly aware of the pool environments, engaging with guests, anticipating their needs and taking initiative to improve their experience. The Pool Server is to follow all luxury standards, correct ringing of orders to insure correct billing, and breakdown/reset of dining areas after times of service. Essential: One year in a restaurant environment. Possess a positive, outgoing and friendly Personality. Ability to follow the OVI standards of Presentation. Ability to follow the OVI standards of Body Language. Ability to follow the OVI standards of Verbiage. Ability to work cohesively with other employees as part of a team. High school graduate. Reading, writing, and oral proficiency in the English Language. Ability to work a flexible work week including weekends and holidays. Excellent people skills. Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Verbal and writing skills. Ability to work productively with other operating departments. Ability to handle obstacles in a positive and professional manner, and to effectively communicate these problems, along with suggested solutions to the Manager. Maintain professional appearance, behavior, integrity, and openness to employees and guests. Ability to prioritize and organize work assignments. Ability to follow directions. Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Ability to focus attention to details. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work weekends, holidays, and have a flexible schedule when business requires. Knowledge of the OVI's philosophy and practices. Ability to provide clear and pleasant telephone communication to all callers. Knowledge of hotel's standards, policies and procedures. Ability to work cohesively with other departments as part of a team. Ability to maintain discretion and confidentiality of all guests and pertinent Inn information. ESSENTIAL JOB FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. Demonstrate knowledge of The Ojai Valley's practices, culture, terminology, organizational structure, and general philosophy. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees and guests. Maintain a friendly yet unobtrusive manner with all guests throughout their dining experience. Promote teamwork and foster a harmonious working climate. Recognize and address potential intoxicated, disruptive or undesirable guests. Properly handle and report employee guest accidents. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by the supervisor, manager, or resort management. Offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Service and Training Manual: All associates must endeavor to actively greet guests, smile, make eye contact and speak clearly in a friendly manner as they enter the pool area Set up Mise en Place i.e. follow checklist, clean menus, have server book and pens ready, etc. The Opener must ensure that all areas are prepped for the day. The assigned station is the Server's "stage" for the shift and they must take pride and ownership of it. Each table in a server's station must be thoroughly proofed by the assigned server and coordinate with PA the plan for the day. The Server must always have their "tools of the trade" on their person during shift. The pool and Back of House areas must remain a neat, clean and organized environment at all times during the shift. Each Server must always practice a "clean as you go" philosophy throughout their shift. Servers are to be on the floor or at the pools taking care of their guests and not standing in the wait station or under an umbrella outside talking to each other. The Server will greet the guest in an upbeat and professional manner. Introduce yourself and drop off menus. The Server will speak in a calm, unrushed manner to best reflect a fine dining environment. Server must confirm the number of people in the party, highlight the reservation on the Rooming List to indicate that the party has arrived. In the case of a Cabana reservation, the Server will escort the guest(s) to the applicable Cabana(s); lay out the towels along the seat of each applicable chair and invite the guest to sit. The Server must inform the guest of their assigned server's name. If applicable, the Server will wish the guest a pleasant day before departing The server will immediately locate the assigned Server (if applicable) and inform them of the name and location of the seated party. MOD will greet cabana guest. The Server seating the guest will pass on any applicable special request information to the assigned Server (if applicable). The Server must approach the table within 30 seconds of the guest being seated. If the Server is unable to greet the guest within 30 seconds, they must always acknowledge them. The Server must greet all parties by name, prior to taking orders. As they approach the poolside guest, the Server will smile, make eye contact and speak in a pleasant, calm voice. The Server will greet the guest by name in an upbeat and professional manner. The Server will approach all parties with the appropriate number of menus and the Attendant will provide plastic glasses filled with ice water and place them in a location most convenient to each guest. The Server must use the guest's name frequently during the conversation. The Server will give a brief overview of the menu selections. The Server must describe the daily specials from memory, to every guest in an elegant manner. When taking the guest's order, the Server must write down the order onto their Captain's Pad. The Server must first suggest an alcoholic beverage. The Server must inquire about the guest's choice of beverage. The Server must ask for the guest's appetizer order. The Server must ask for the guest's choice of main course. The Server must secure all temperatures and applicable modifiers when taking the order. The Server must memorize their favorite menu items from each category and be able to passionately explain why they are their favorites. If the guest seems unsure or open to suggestion, the Server must recommend their favorite menu items to the guest. Suggestive selling. The Server must memorize their favorite draft beers and wines along with optimal food pairings and be able to passionately explain why they are their favorites. If the guest only orders soft drinks, the Server will gently suggest a draft beer or glass of wine that pairs well with their entrée. The Server must confirm the order by reading the entire order back to the guest. The Server must wait for the guest to confirm the order before proceeding to the next step. The Server will transfer the order number printed on the Table Tent to the Captain's Pad order chit. The Server must thank the guest(s) before departing. When prompted for "Covers" by the POS system, the Server will enter the appropriate number of guest. The Server must ring in the order by course into the POS system. The Server must arrive with the beverages within 3 minutes of ordering and serve them from the right hand side in the same sequence that the order was taken. The Server will treat their entire station as one table and serve them in one cycle of service to maximize their efficiency and productivity. Servers must remain professional and efficient at all times during service. The Server will always serve from the right, clear from the right and pass from the left. The Server will always serve the ladies first. The first course must arrive within 8 minutes of ordering. The Server will pass any sauces and offer fresh ground pepper from the left, when applicable. The Server will remove any soiled/empty dishes and cups before the food is served. There must be no more than 10 minutes between the removal of one course and the arrival of the next. The Server must notify the Manager immediately if the order is starting to take too long. During the meal, the server will offer fresh beverages when the previous ones are 2/3rds empty. . click apply for full job details
May 16, 2024
Full time
The Pool Server is responsible for providing exemplary service at the Ojai Valley Inn Pools. Duties include; host/welcoming guests and seating, clearing and resetting lounge chairs, cabanas, and tables, refreshing drinks, and responsible for set up and break down of all pool areas. The Pool Server is ideally positioned to enhance the guest experience and plays an essential role in the resort's goal of exceeding high guest expectations. Remaining constantly aware of the pool environments, engaging with guests, anticipating their needs and taking initiative to improve their experience. The Pool Server is to follow all luxury standards, correct ringing of orders to insure correct billing, and breakdown/reset of dining areas after times of service. Essential: One year in a restaurant environment. Possess a positive, outgoing and friendly Personality. Ability to follow the OVI standards of Presentation. Ability to follow the OVI standards of Body Language. Ability to follow the OVI standards of Verbiage. Ability to work cohesively with other employees as part of a team. High school graduate. Reading, writing, and oral proficiency in the English Language. Ability to work a flexible work week including weekends and holidays. Excellent people skills. Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Verbal and writing skills. Ability to work productively with other operating departments. Ability to handle obstacles in a positive and professional manner, and to effectively communicate these problems, along with suggested solutions to the Manager. Maintain professional appearance, behavior, integrity, and openness to employees and guests. Ability to prioritize and organize work assignments. Ability to follow directions. Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Ability to focus attention to details. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work weekends, holidays, and have a flexible schedule when business requires. Knowledge of the OVI's philosophy and practices. Ability to provide clear and pleasant telephone communication to all callers. Knowledge of hotel's standards, policies and procedures. Ability to work cohesively with other departments as part of a team. Ability to maintain discretion and confidentiality of all guests and pertinent Inn information. ESSENTIAL JOB FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. Demonstrate knowledge of The Ojai Valley's practices, culture, terminology, organizational structure, and general philosophy. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees and guests. Maintain a friendly yet unobtrusive manner with all guests throughout their dining experience. Promote teamwork and foster a harmonious working climate. Recognize and address potential intoxicated, disruptive or undesirable guests. Properly handle and report employee guest accidents. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by the supervisor, manager, or resort management. Offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Service and Training Manual: All associates must endeavor to actively greet guests, smile, make eye contact and speak clearly in a friendly manner as they enter the pool area Set up Mise en Place i.e. follow checklist, clean menus, have server book and pens ready, etc. The Opener must ensure that all areas are prepped for the day. The assigned station is the Server's "stage" for the shift and they must take pride and ownership of it. Each table in a server's station must be thoroughly proofed by the assigned server and coordinate with PA the plan for the day. The Server must always have their "tools of the trade" on their person during shift. The pool and Back of House areas must remain a neat, clean and organized environment at all times during the shift. Each Server must always practice a "clean as you go" philosophy throughout their shift. Servers are to be on the floor or at the pools taking care of their guests and not standing in the wait station or under an umbrella outside talking to each other. The Server will greet the guest in an upbeat and professional manner. Introduce yourself and drop off menus. The Server will speak in a calm, unrushed manner to best reflect a fine dining environment. Server must confirm the number of people in the party, highlight the reservation on the Rooming List to indicate that the party has arrived. In the case of a Cabana reservation, the Server will escort the guest(s) to the applicable Cabana(s); lay out the towels along the seat of each applicable chair and invite the guest to sit. The Server must inform the guest of their assigned server's name. If applicable, the Server will wish the guest a pleasant day before departing The server will immediately locate the assigned Server (if applicable) and inform them of the name and location of the seated party. MOD will greet cabana guest. The Server seating the guest will pass on any applicable special request information to the assigned Server (if applicable). The Server must approach the table within 30 seconds of the guest being seated. If the Server is unable to greet the guest within 30 seconds, they must always acknowledge them. The Server must greet all parties by name, prior to taking orders. As they approach the poolside guest, the Server will smile, make eye contact and speak in a pleasant, calm voice. The Server will greet the guest by name in an upbeat and professional manner. The Server will approach all parties with the appropriate number of menus and the Attendant will provide plastic glasses filled with ice water and place them in a location most convenient to each guest. The Server must use the guest's name frequently during the conversation. The Server will give a brief overview of the menu selections. The Server must describe the daily specials from memory, to every guest in an elegant manner. When taking the guest's order, the Server must write down the order onto their Captain's Pad. The Server must first suggest an alcoholic beverage. The Server must inquire about the guest's choice of beverage. The Server must ask for the guest's appetizer order. The Server must ask for the guest's choice of main course. The Server must secure all temperatures and applicable modifiers when taking the order. The Server must memorize their favorite menu items from each category and be able to passionately explain why they are their favorites. If the guest seems unsure or open to suggestion, the Server must recommend their favorite menu items to the guest. Suggestive selling. The Server must memorize their favorite draft beers and wines along with optimal food pairings and be able to passionately explain why they are their favorites. If the guest only orders soft drinks, the Server will gently suggest a draft beer or glass of wine that pairs well with their entrée. The Server must confirm the order by reading the entire order back to the guest. The Server must wait for the guest to confirm the order before proceeding to the next step. The Server will transfer the order number printed on the Table Tent to the Captain's Pad order chit. The Server must thank the guest(s) before departing. When prompted for "Covers" by the POS system, the Server will enter the appropriate number of guest. The Server must ring in the order by course into the POS system. The Server must arrive with the beverages within 3 minutes of ordering and serve them from the right hand side in the same sequence that the order was taken. The Server will treat their entire station as one table and serve them in one cycle of service to maximize their efficiency and productivity. Servers must remain professional and efficient at all times during service. The Server will always serve from the right, clear from the right and pass from the left. The Server will always serve the ladies first. The first course must arrive within 8 minutes of ordering. The Server will pass any sauces and offer fresh ground pepper from the left, when applicable. The Server will remove any soiled/empty dishes and cups before the food is served. There must be no more than 10 minutes between the removal of one course and the arrival of the next. The Server must notify the Manager immediately if the order is starting to take too long. During the meal, the server will offer fresh beverages when the previous ones are 2/3rds empty. . click apply for full job details
Job Details Job Location Brook Hollow Golf Club - Dallas, TX Position Type Seasonal Description Seasonal Pool Server Compensation: $17 PER HOUR Established in 1920, Brook Hollow Golf Club enjoys a strong reputation as one of Dallas' most historic and exclusive private clubs. World-class facilities including a fully renovated golf course that was completed in 2020, a sports complex for tennis, pickleball, wellness and swimming, and a famed ballroom in which are presented some of Dallas' most memorable and fashionable social events. During the past twenty years, Brook Hollow has renovated or replaced substantially all of its facilities. Summary: Brook Hollow isseekinga person withprior industry experience in food & beverage. This person will provide food and beverage service to Club members and guests. They willhave a visiblepresence around members, guest, and personnel of the Club. Responsibilities: Provides immediate attention to allMembers/Guests upon seating Develop a first name rapport withMembers and Guest Working knowledge of all current food and beverage menu items Takes members'/guests' orders Promptly deliverorders to kitchen; conveys special cooking instructions Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary Suggests and serves dessert, coffee, and after dinner drinks Verifies accuracy of order and presents the bill for signature Removes soiled dishes, keeps tablesand bus station clean and tidy Advises supervisor of any complaints as soon as they occur Performs clean-up and closing duties as assigned by manager Turns in all Food and Beverage checks to supervisor on duty and assures accountability of those checks Performs additional duties as directed by a manager or supervisor Job Requirements: Must be able to work a flexible schedule and/or overtime if needed. Must be available to work weekends and holidays. Must be TABC certified. Private club, country club or hotel experience preferred. Must work well with others as a team and help co-workers as needed. Must have an outgoing personality. Should have an eye for detail. Must possess honesty and integrity. Must be always courteous and tactful. Must be innovative and look for areas that need improvement. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stoop, kneel. Must be able toreach with hands and arms, use hands to finger, to perform job. Must have good or corrected vision Must be able to clearly hear, understand and communicate verbally and in writing in English with members, guests, and co-workers. Must be able to push or lift, up to 30lbs. Independent mobility throughout the Clubhouse and surrounding areas. This is a SEASONAL position at our outdoor pool complex. The position will run from May 2nd-September 4th. Dates are subject to change. Background check required.
May 16, 2024
Full time
Job Details Job Location Brook Hollow Golf Club - Dallas, TX Position Type Seasonal Description Seasonal Pool Server Compensation: $17 PER HOUR Established in 1920, Brook Hollow Golf Club enjoys a strong reputation as one of Dallas' most historic and exclusive private clubs. World-class facilities including a fully renovated golf course that was completed in 2020, a sports complex for tennis, pickleball, wellness and swimming, and a famed ballroom in which are presented some of Dallas' most memorable and fashionable social events. During the past twenty years, Brook Hollow has renovated or replaced substantially all of its facilities. Summary: Brook Hollow isseekinga person withprior industry experience in food & beverage. This person will provide food and beverage service to Club members and guests. They willhave a visiblepresence around members, guest, and personnel of the Club. Responsibilities: Provides immediate attention to allMembers/Guests upon seating Develop a first name rapport withMembers and Guest Working knowledge of all current food and beverage menu items Takes members'/guests' orders Promptly deliverorders to kitchen; conveys special cooking instructions Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary Suggests and serves dessert, coffee, and after dinner drinks Verifies accuracy of order and presents the bill for signature Removes soiled dishes, keeps tablesand bus station clean and tidy Advises supervisor of any complaints as soon as they occur Performs clean-up and closing duties as assigned by manager Turns in all Food and Beverage checks to supervisor on duty and assures accountability of those checks Performs additional duties as directed by a manager or supervisor Job Requirements: Must be able to work a flexible schedule and/or overtime if needed. Must be available to work weekends and holidays. Must be TABC certified. Private club, country club or hotel experience preferred. Must work well with others as a team and help co-workers as needed. Must have an outgoing personality. Should have an eye for detail. Must possess honesty and integrity. Must be always courteous and tactful. Must be innovative and look for areas that need improvement. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stoop, kneel. Must be able toreach with hands and arms, use hands to finger, to perform job. Must have good or corrected vision Must be able to clearly hear, understand and communicate verbally and in writing in English with members, guests, and co-workers. Must be able to push or lift, up to 30lbs. Independent mobility throughout the Clubhouse and surrounding areas. This is a SEASONAL position at our outdoor pool complex. The position will run from May 2nd-September 4th. Dates are subject to change. Background check required.
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
May 16, 2024
Full time
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Description: Take a peek into our colleague experience as a Full-time Pool Server: What does the role entail? Pool servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A pool servers will engage in casual conversation and create the pool experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you! At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in pool server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications Your experience: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must have physical stamina to lift moderate amounts of weight. + Ability to push and pull heavy objects. + Ability to stand for long periods of time and walk long distances. + Ability to work in the Sun. + Open availability including weekdays, weekends and holidays. + Previous related serving experience required. + Knowledge in food, wine and spirits required. + Must have leadership and training skills. + Must have a valid CA Food Handler Card. What You Will Love About Us + Flexible work schedules + Discount hotel stays for colleagues, friends and family + Uniform provided and laundry is taken care of in house + Complimentary parking + Complimentary meals during work hours + Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing _"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"_ + 401(k) Retirement plan & Hyatt stock purchase plan. Development _"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."_ + Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities + A wide range of development tools through the Hyatt Learning platform for all colleagues + Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague + With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity _"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"_ + Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. + Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. + Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 9 th year in the row. The Human Rights Campaign has honored Hyatt among "The Best Places to Work" for LGBTQ equality in 2022, for the 18 th consecutive year. Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board - from whom we hire and develop, the organizations we support, and whom we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care of with teams that achieve and grown together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. We Welcome you: Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must have physical stamina to lift moderate amounts of weight. + Ability to push and pull heavy objects. + Ability to stand for long periods of time and walk long distances. + Ability to work in the Sun. + Open availability including weekdays, weekends and holidays. + Previous related serving experience required. + Knowledge in food, wine and spirits required. + Must have leadership and training skills. + Must have a valid CA Food Handler Card. Primary Location: US-CA-Irvine Organization: Hyatt Regency Irvine Pay Basis: Hourly Job Level: Seasonal Job: Bars/Restaurants/Outlets Req ID: IRV000943 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
May 16, 2024
Full time
Description: Take a peek into our colleague experience as a Full-time Pool Server: What does the role entail? Pool servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A pool servers will engage in casual conversation and create the pool experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you! At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in pool server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications Your experience: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must have physical stamina to lift moderate amounts of weight. + Ability to push and pull heavy objects. + Ability to stand for long periods of time and walk long distances. + Ability to work in the Sun. + Open availability including weekdays, weekends and holidays. + Previous related serving experience required. + Knowledge in food, wine and spirits required. + Must have leadership and training skills. + Must have a valid CA Food Handler Card. What You Will Love About Us + Flexible work schedules + Discount hotel stays for colleagues, friends and family + Uniform provided and laundry is taken care of in house + Complimentary parking + Complimentary meals during work hours + Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing _"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"_ + 401(k) Retirement plan & Hyatt stock purchase plan. Development _"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."_ + Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities + A wide range of development tools through the Hyatt Learning platform for all colleagues + Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague + With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity _"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"_ + Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. + Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. + Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 9 th year in the row. The Human Rights Campaign has honored Hyatt among "The Best Places to Work" for LGBTQ equality in 2022, for the 18 th consecutive year. Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board - from whom we hire and develop, the organizations we support, and whom we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care of with teams that achieve and grown together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. We Welcome you: Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must have physical stamina to lift moderate amounts of weight. + Ability to push and pull heavy objects. + Ability to stand for long periods of time and walk long distances. + Ability to work in the Sun. + Open availability including weekdays, weekends and holidays. + Previous related serving experience required. + Knowledge in food, wine and spirits required. + Must have leadership and training skills. + Must have a valid CA Food Handler Card. Primary Location: US-CA-Irvine Organization: Hyatt Regency Irvine Pay Basis: Hourly Job Level: Seasonal Job: Bars/Restaurants/Outlets Req ID: IRV000943 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.