Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
What perks can you expect?: / Competitive perks & wages / Referral and end-of-season bonus available / Access to iconic National Park experiences / Fun staff events and parties / Industry discounts / Training to help your career grow What will be your daily pursuit?: Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. What is the compensation for this role?: $23.00 per hour What will you do in this job?: Safety, anticipating guest needs, honoring our surroundings, and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As the Production Lead, you will oversee, instruct, and participate in the preparation of menu items for dining room service, and oversee preparation of menu items for banquets and weddings. You will work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest's expectations are met. You will have a range of duties in order to assist the wait staff including: Instruct Prep Cooks in their duties Lead prep team in daily production of menu items, maintaining pars, following FIFO Maintaining cleanliness and operation of production area Ensure the proper handling of food according to health codes Coordinating with the Executive Chef and Events Manager, prepare and cook menu items for banquet events and weddings Supervise menu and shift change over Assist Sous Chefs in BOH Operations as needed What skills and experience do you need for this job?: Ability to work without supervision Ability to operate standard kitchen equipment safely Knowledge of proper FIFO and rotation procedures Ability to work as a team member with kitchen and service staff to insure excellent guest service What will your work environment be like?: We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We're united by an intrinsic love of exploring that can't be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they will share with their friends and families for years to come. It's all about sharing our amazing destinations. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
Apr 26, 2024
Full time
What perks can you expect?: / Competitive perks & wages / Referral and end-of-season bonus available / Access to iconic National Park experiences / Fun staff events and parties / Industry discounts / Training to help your career grow What will be your daily pursuit?: Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. What is the compensation for this role?: $23.00 per hour What will you do in this job?: Safety, anticipating guest needs, honoring our surroundings, and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As the Production Lead, you will oversee, instruct, and participate in the preparation of menu items for dining room service, and oversee preparation of menu items for banquets and weddings. You will work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest's expectations are met. You will have a range of duties in order to assist the wait staff including: Instruct Prep Cooks in their duties Lead prep team in daily production of menu items, maintaining pars, following FIFO Maintaining cleanliness and operation of production area Ensure the proper handling of food according to health codes Coordinating with the Executive Chef and Events Manager, prepare and cook menu items for banquet events and weddings Supervise menu and shift change over Assist Sous Chefs in BOH Operations as needed What skills and experience do you need for this job?: Ability to work without supervision Ability to operate standard kitchen equipment safely Knowledge of proper FIFO and rotation procedures Ability to work as a team member with kitchen and service staff to insure excellent guest service What will your work environment be like?: We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We're united by an intrinsic love of exploring that can't be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they will share with their friends and families for years to come. It's all about sharing our amazing destinations. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
Shaner is an Equal Opportunity Employer and Drug-Free Workplace Our Mission is YOU: As a leading hotel developer, owner and operator in a progressive global hospitality industry, Shaner Hotels has a rich tradition of dedicated, high-quality hotel management service that dates back three generations. It all started when Lance Shaner and his brother Fred began investing in real estate in the 1970s, and their initial achievements set the course for the company we are today. Lance, the CEO and Chairman of the Shaner Companies, attributes our success to a conservative investment strategy focused on long-term profitability, a dedication to meeting the needs of customers and the resourcefulness of our company's associates . Our Direction for YOU: Under the direction of the Food & Beverage Director, apply, train and implement your experiences and knowledge of the food industry using current trends, traditionalism, and innovational design to create an exciting, passionate, and entertaining atmosphere in Food and Beverage! Lead by example day to day operations in Banquets, A La Carte Outlets and Culinary with effective proficiency, veracity, persistence, mindfulness, and empathy. In your Leadership role, consistency in communication, daily passion for training, the development of future managers, and problem resolution of full expectations while also achieving extraordinary service with our internal and external guests through your journey. Your fortitude and governance for the full-bodied Food and Beverage operation and a dynamic role model in cultural development and creative candor should drive your team in personality; In this, the development of your relationships with all guests creating a sustainable exciting environment compels guests to return and continue to work for you! Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Shaner is an Equal Opportunity Employer and Drug-Free Workplace Our Mission is YOU: As a leading hotel developer, owner and operator in a progressive global hospitality industry, Shaner Hotels has a rich tradition of dedicated, high-quality hotel management service that dates back three generations. It all started when Lance Shaner and his brother Fred began investing in real estate in the 1970s, and their initial achievements set the course for the company we are today. Lance, the CEO and Chairman of the Shaner Companies, attributes our success to a conservative investment strategy focused on long-term profitability, a dedication to meeting the needs of customers and the resourcefulness of our company's associates . Our Direction for YOU: Under the direction of the Food & Beverage Director, apply, train and implement your experiences and knowledge of the food industry using current trends, traditionalism, and innovational design to create an exciting, passionate, and entertaining atmosphere in Food and Beverage! Lead by example day to day operations in Banquets, A La Carte Outlets and Culinary with effective proficiency, veracity, persistence, mindfulness, and empathy. In your Leadership role, consistency in communication, daily passion for training, the development of future managers, and problem resolution of full expectations while also achieving extraordinary service with our internal and external guests through your journey. Your fortitude and governance for the full-bodied Food and Beverage operation and a dynamic role model in cultural development and creative candor should drive your team in personality; In this, the development of your relationships with all guests creating a sustainable exciting environment compels guests to return and continue to work for you! Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !