About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc. COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED Daily cleaning to include: starter stations air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily - twice per day. All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.
Apr 29, 2024
Full time
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc. COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED Daily cleaning to include: starter stations air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily - twice per day. All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
May 06, 2024
Full time
Job Title: Guest Service Associate (Flex) Location: Wilkes-Barre, Pennsylvania Job Category: Hospitality Services Schedule: Per Diem Work Type: Part time Department: JM-GWV Guest Services Team Date Posted: 01/16/2024 Job ID: R-56879 Job Summary Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. Creates positive first and last impressions. Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. Opens car doors and assist patients and visitors safely in and out of their vehicles. Assists patients with the use of Valet Parking and Shuttle services. Escorts or transports patients in wheelchairs to priority locations. Assists in coordinating transport of patients with patient transport service as needed. Evaluates need for patient transfer and lift team, calls for assistance as needed. Furnishes information, directions and assistance to patients, visitors, guests, vendors and employees. Obtains resources to transport patients to and from various departments on campus; and maintains wheelchair availability in assigned locations, as necessary. Checks wheelchairs and other equipment for defects and takes for service as needed. Interacts with patients, visitors, guests and vendors in a courteous and professional manner. Remains courteous, tactful and respectful at all times. Approach and connect with patients and visitors to discover any assistance they may require. Respond to requests as appropriate and alert clinical staff and other hospital departments as needed. Ensures hospital entrances and lobbies are clear, orderly and presentable. Collaborates with Environmental Services and Facilities as needed. Identifies parking problems and seeks assistance from security staff to redirect vehicles or issue violation notices as appropriate. Enforces no smoking policy in all areas of campus. Reports safety concerns and patient issues to management, as appropriate. Assesses potential employee and patient safety issues, provides assistance to patients that fall in entrance areas and initiates emergency system(s) as appropriate. Resolves visitor inquiries using the internet, as appropriate. Documents and reports daily interactions with visitors, patients and families seeking opportunities to improve quality and the patient experience. Distributes maps, brochures, and other materials, as appropriate to designated areas. Utilizes the patient information system to provide accurate and appropriate information to patients, family members, approved volunteer clergy and other staff members in accordance with HIPPA regulations or required by an emergency or other operational reasons for which the employee is qualified. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Education High School Diploma or Equivalent (GED)- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 04, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Title Shaw Contract Hospitality- Carpet Designer Position Overview Shaw Contract Shaw Hospitality is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal. Our Custom Designers create innovative carpet design solutions through holistic knowledge of the project with key accounts within a specific geographic area. The primary focus of this position is to service and support the regional sales team through direct connection with clients to capture and interpretation design briefs. Primary Responsibilities: + Work directly with key hospitality clients to develop custom carpet solutions through a collaborative environment. + Responsible for taking designs from concept to full color product completion. + To research the market for new trends, and the ability to create from patterns, ideas, and color directions for the design of innovative products. + Develop exceptional custom design by using computer aided design system (CAD). + Manage interface between Client, Sales, and Custom Department. + Identify and target key decision makers focused on expertise that will allow us to develop business strategy to meet the customer needs. + Must be able to identify a problem and implement innovative solution with little to no assistance. + Develop and maintain both trend and product presentations. + Manage the design process to ensure that key dates/deliverables are met. + Conduct project meetings and conference calls with designers, architects and end users. + Coordinate pattern and color development as it relates to the full scope of the project + Understand the trend in design and color as it relates to each project. + Attend and participate in sales meetings and trade shows. + Develop insight into market needs and expectations as it relates response time. + Working with the brands owners on new projects and renovations. + Ensure that design requirements meet manufacturing criteria. + Review design brief with regional Design Manager to ensure that all information is documented at the start of the project. + Develop a measurement tool to ensure accuracy in interpretation of design brief to improve response time and the number of revisions. + Stay abreast of competition and competitive information and keep management informed of any changes in market conditions. + Working with our sales managers in each area in understanding hospitality sales and their role in the process. Required Competencies: + Innovate + Execute Action Plan + Learn Continuously + Build Customer Satisfaction Requirements: + 4 year college degree OR High School Diploma/GED and 2-3 years p revious carpet design experience required + Trained in color and design application. + Ability to work in office minimum 2 days a week + Must have the ability to think creatively outside of conventional concepts. + Understanding of the basic concepts of carpet manufacturing. + Strong written and oral communication skills Good time management skills - able to meet prescribed deadlines. + Knowledge of and ability to use Nedgraphics, Texcelle and Photoshop, + Ability to present and explain technical information in a way that establishes trust. Please note the position level and title is based upon experience of the selected candidate. Although our highly-distributed workforce can be found around the globe, Shaw Contract is based out of Cartersville, Georgia in our new highly-sustainable, world-class Create Centre facility, which is home to product development and marketing for our commercial division, demonstrating our commitment to hiring the best talent. We hire humble, collaborative and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide. Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
May 02, 2024
Full time
Job Title Shaw Contract Hospitality- Carpet Designer Position Overview Shaw Contract Shaw Hospitality is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal. Our Custom Designers create innovative carpet design solutions through holistic knowledge of the project with key accounts within a specific geographic area. The primary focus of this position is to service and support the regional sales team through direct connection with clients to capture and interpretation design briefs. Primary Responsibilities: + Work directly with key hospitality clients to develop custom carpet solutions through a collaborative environment. + Responsible for taking designs from concept to full color product completion. + To research the market for new trends, and the ability to create from patterns, ideas, and color directions for the design of innovative products. + Develop exceptional custom design by using computer aided design system (CAD). + Manage interface between Client, Sales, and Custom Department. + Identify and target key decision makers focused on expertise that will allow us to develop business strategy to meet the customer needs. + Must be able to identify a problem and implement innovative solution with little to no assistance. + Develop and maintain both trend and product presentations. + Manage the design process to ensure that key dates/deliverables are met. + Conduct project meetings and conference calls with designers, architects and end users. + Coordinate pattern and color development as it relates to the full scope of the project + Understand the trend in design and color as it relates to each project. + Attend and participate in sales meetings and trade shows. + Develop insight into market needs and expectations as it relates response time. + Working with the brands owners on new projects and renovations. + Ensure that design requirements meet manufacturing criteria. + Review design brief with regional Design Manager to ensure that all information is documented at the start of the project. + Develop a measurement tool to ensure accuracy in interpretation of design brief to improve response time and the number of revisions. + Stay abreast of competition and competitive information and keep management informed of any changes in market conditions. + Working with our sales managers in each area in understanding hospitality sales and their role in the process. Required Competencies: + Innovate + Execute Action Plan + Learn Continuously + Build Customer Satisfaction Requirements: + 4 year college degree OR High School Diploma/GED and 2-3 years p revious carpet design experience required + Trained in color and design application. + Ability to work in office minimum 2 days a week + Must have the ability to think creatively outside of conventional concepts. + Understanding of the basic concepts of carpet manufacturing. + Strong written and oral communication skills Good time management skills - able to meet prescribed deadlines. + Knowledge of and ability to use Nedgraphics, Texcelle and Photoshop, + Ability to present and explain technical information in a way that establishes trust. Please note the position level and title is based upon experience of the selected candidate. Although our highly-distributed workforce can be found around the globe, Shaw Contract is based out of Cartersville, Georgia in our new highly-sustainable, world-class Create Centre facility, which is home to product development and marketing for our commercial division, demonstrating our commitment to hiring the best talent. We hire humble, collaborative and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide. Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Job Description: One of Global Partner's subsidiaries, D'Angelos, a chain of sandwich shops located throughout New England serving various kinds of hot and cold subs, wraps and salads, is looking for a Food Service Associate ( FSA ). Our FSA is responsible for serving each and every guest delicious food. Responsibilities as a Cashier: You have the responsibility of making each guest know they matter to us by greeting them energetically and with sincere hospitality upon arrival. Cashiers ensure that each guest gets exactly what they want by politely listening, suggesting items, repeating back their order and being knowledgeable of the menu and the ordering system. This is a key role in the restaurant because you are trained to be efficient in processing orders but need to bring your natural, friendly personality to the forefront to make each guest feel special. Handling credit cards, rewards cards and cash takes focus and precision which is why each cashier is trained thoroughly prior to being independent. Responsibilities as a Cook: Preparing and presenting our great food according to company specifications is what cooks enjoy doing. We will teach you how to use all of the equipment, resources and tools needed to prepare only the best product for our guests. You will put your food safety knowledge in practice, learn to always keep a safe and sanitary work station and best of all make delicious meals each time you work. Great cooks ensure that each order is made exactly the way the guest has requested and nothing is served that does not meet our high standards. Guest Service Associate Requirements: Wear required store uniform Available weekend, evening shifts and holidays Must have reliable transportation Must attend mandatory meetings (i.e. T.A.M., sexual harassment Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: One of Global Partner's subsidiaries, D'Angelos, a chain of sandwich shops located throughout New England serving various kinds of hot and cold subs, wraps and salads, is looking for a Food Service Associate ( FSA ). Our FSA is responsible for serving each and every guest delicious food. Responsibilities as a Cashier: You have the responsibility of making each guest know they matter to us by greeting them energetically and with sincere hospitality upon arrival. Cashiers ensure that each guest gets exactly what they want by politely listening, suggesting items, repeating back their order and being knowledgeable of the menu and the ordering system. This is a key role in the restaurant because you are trained to be efficient in processing orders but need to bring your natural, friendly personality to the forefront to make each guest feel special. Handling credit cards, rewards cards and cash takes focus and precision which is why each cashier is trained thoroughly prior to being independent. Responsibilities as a Cook: Preparing and presenting our great food according to company specifications is what cooks enjoy doing. We will teach you how to use all of the equipment, resources and tools needed to prepare only the best product for our guests. You will put your food safety knowledge in practice, learn to always keep a safe and sanitary work station and best of all make delicious meals each time you work. Great cooks ensure that each order is made exactly the way the guest has requested and nothing is served that does not meet our high standards. Guest Service Associate Requirements: Wear required store uniform Available weekend, evening shifts and holidays Must have reliable transportation Must attend mandatory meetings (i.e. T.A.M., sexual harassment Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Live the Mission FREE STNA CLASSES STARTING in JULY! PLUS GET PAID TO TAKE THE CLASS $5000 sign on bonus for full time work as an hospitality aide until classes in JULY classes are 2 weeks long M-F 830a-5p we pay for everything :) Position Summary The Hospitality Aide is responsible for non-direct care activities which may include, but not limited to: passing ice, bed making, and passing trays to residents who are able to feed themselves. These tasks should be performed under the direct supervision of a licensed nurse to assure patient safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each patient in accordance with all applicable laws, regulations, and Life Care standards Education, Experience, and Licensure Requirements High school diploma or equivalent CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Pass ice, water, and distribute snacks to residents and clean nourishment refrigerator(s) and cart(s) Assist with passing and retrieval of meal trays to cognizant residents and assist with cleaning of dining areas after meals Make unoccupied beds and change bed linens Organize residents' drawers and closets and label all personal items Organize shower rooms and clean utility rooms as well as ensure adequate inventory Provide 1:1 attention to cognitively impaired residents Deliver residents' mail Transport wheelchair bound residents to and from rooms Respond to call lights promptly Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language Lift 35 lbs floor to waist, lift 35 lbs. waist to shoulder, lift and carry 35 lbs., and push/pull 35 lbs. An Equal Opportunity Employer
Apr 30, 2024
Full time
Live the Mission FREE STNA CLASSES STARTING in JULY! PLUS GET PAID TO TAKE THE CLASS $5000 sign on bonus for full time work as an hospitality aide until classes in JULY classes are 2 weeks long M-F 830a-5p we pay for everything :) Position Summary The Hospitality Aide is responsible for non-direct care activities which may include, but not limited to: passing ice, bed making, and passing trays to residents who are able to feed themselves. These tasks should be performed under the direct supervision of a licensed nurse to assure patient safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each patient in accordance with all applicable laws, regulations, and Life Care standards Education, Experience, and Licensure Requirements High school diploma or equivalent CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Pass ice, water, and distribute snacks to residents and clean nourishment refrigerator(s) and cart(s) Assist with passing and retrieval of meal trays to cognizant residents and assist with cleaning of dining areas after meals Make unoccupied beds and change bed linens Organize residents' drawers and closets and label all personal items Organize shower rooms and clean utility rooms as well as ensure adequate inventory Provide 1:1 attention to cognitively impaired residents Deliver residents' mail Transport wheelchair bound residents to and from rooms Respond to call lights promptly Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language Lift 35 lbs floor to waist, lift 35 lbs. waist to shoulder, lift and carry 35 lbs., and push/pull 35 lbs. An Equal Opportunity Employer
Your Role Gensler's Newport Beach office is seeking a Practice Area Leader - Hospitality/Multi-Family with 15+ years experience to join our team of design thinkers and doers in helping to tell stories and create experiences in a variety of projects. You will be experienced in directing the large and/or multiple project teams and process, with excellent presentation and relationship building skills, the ability to understand and interpret client needs and requirements, and the skill and knowledge to grow client relationships and accounts. The successful applicant will have an outstanding knowledge of the local market with a good understanding of the end-to-end design process and possess demonstrably advanced experience in this. A self-motivated team player with a positive, communicative, and collaborative approach, the Practice Area Leader will work in partnership with colleagues across Gensler's practice areas, as well as with vendors, consultants and stakeholders at all levels. They will have the knowledge and ability to provide guidance to less experienced members of the team, advising and supporting where necessary. What You Will Do Lead teams of 25+ people and multiple teams of 5+ people. Provide leadership of internal design teams to deliver the highest possible level of client service to new and existing clients. Deliver successful financial results for high contract values across multiple projects while also building individual and team client service and technical capabilities. Focus on key client relationships. Lead 1 to 2 large or key accounts in project director or account leader role. Oversee progress for active projects working with Design/Project Managers and design leads to meet client expectations. Focus on client satisfaction and growing relationships by service offering, geography, master services agreement, etc. Build our book of business through thought leadership, market presence, and the cultivation of strategic client relationships. Work with office and regional leadership in business development efforts to grow our practice in the Southwest region by developing new relationships and expanding existing client relationships while diversifying our lines of work. Mentor DM's and Senior Design Managers Focus on 4 to 5 key project leaders with whom you are working to develop their team leadership skills, client management skills, and help them advance their goals. Business Development Participate in developing strategies for pursuing new business opportunities. Develop proposals, qualifications, and lead presentations in pursuit of new opportunities. Work in partnership with practice area leaders, team leaders and marketing to track and pursue opportunities in the marketplace. Participate in and contribute to weekly marketing/lead tracking meetings internally. Build an Internal Network Actively pursue building your internal network within the office and region; reach out and engage with your peers, share your expertise, participate in groups and meetings related to your core responsibilities (such as studio meetings, client leadership group activities, marketing group meetings, leadership team meetings, etc.). Participation in the Office/Region In partnership with office and studio leadership, identify key areas to engage and contribute your expertise to a greater group in the office (such as internal teaching, internal committee leadership, etc.). Participation in the Market Participate in and contribute to Gensler's presence in the community and market, through events, organizations, and speaking opportunities. Your Qualifications Bachelor or Master's Degree in Architecture from accredited school. Licensed or registered architect. Demonstrable and extensive (15+ years) recent experience in the design field with a focus on hospitality, multi-family or urban planning projects. A design professional with proven leadership skills, client relations skills and presence, including business development skills within the local industry. Strong credible network of client and vendor relationships within the local market. High level of drive and collaborative spirit to grow accounts, client relationship, project teams, and mentor design/project managers. Amazing collaboration skills, proactive and highly organized are essential with a strong ability to work in a fast-paced team environment. Able to travel to other Gensler offices or client project locations if needed. Participation and presence in industry organizations and professional affiliations. Demonstrated commitment to sustainability and sustainable building practices required; Portfolios should include at least one project with this particular focus, and candidates should be prepared to talk to this in their interview, especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification. For consideration, please submit resume and work samples that reflect your workplace/corporate design experience specifically. To be considered for employment, work samples must be submitted. The base salary will be estimated between $130,000 - $165,000 plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Apr 29, 2024
Full time
Your Role Gensler's Newport Beach office is seeking a Practice Area Leader - Hospitality/Multi-Family with 15+ years experience to join our team of design thinkers and doers in helping to tell stories and create experiences in a variety of projects. You will be experienced in directing the large and/or multiple project teams and process, with excellent presentation and relationship building skills, the ability to understand and interpret client needs and requirements, and the skill and knowledge to grow client relationships and accounts. The successful applicant will have an outstanding knowledge of the local market with a good understanding of the end-to-end design process and possess demonstrably advanced experience in this. A self-motivated team player with a positive, communicative, and collaborative approach, the Practice Area Leader will work in partnership with colleagues across Gensler's practice areas, as well as with vendors, consultants and stakeholders at all levels. They will have the knowledge and ability to provide guidance to less experienced members of the team, advising and supporting where necessary. What You Will Do Lead teams of 25+ people and multiple teams of 5+ people. Provide leadership of internal design teams to deliver the highest possible level of client service to new and existing clients. Deliver successful financial results for high contract values across multiple projects while also building individual and team client service and technical capabilities. Focus on key client relationships. Lead 1 to 2 large or key accounts in project director or account leader role. Oversee progress for active projects working with Design/Project Managers and design leads to meet client expectations. Focus on client satisfaction and growing relationships by service offering, geography, master services agreement, etc. Build our book of business through thought leadership, market presence, and the cultivation of strategic client relationships. Work with office and regional leadership in business development efforts to grow our practice in the Southwest region by developing new relationships and expanding existing client relationships while diversifying our lines of work. Mentor DM's and Senior Design Managers Focus on 4 to 5 key project leaders with whom you are working to develop their team leadership skills, client management skills, and help them advance their goals. Business Development Participate in developing strategies for pursuing new business opportunities. Develop proposals, qualifications, and lead presentations in pursuit of new opportunities. Work in partnership with practice area leaders, team leaders and marketing to track and pursue opportunities in the marketplace. Participate in and contribute to weekly marketing/lead tracking meetings internally. Build an Internal Network Actively pursue building your internal network within the office and region; reach out and engage with your peers, share your expertise, participate in groups and meetings related to your core responsibilities (such as studio meetings, client leadership group activities, marketing group meetings, leadership team meetings, etc.). Participation in the Office/Region In partnership with office and studio leadership, identify key areas to engage and contribute your expertise to a greater group in the office (such as internal teaching, internal committee leadership, etc.). Participation in the Market Participate in and contribute to Gensler's presence in the community and market, through events, organizations, and speaking opportunities. Your Qualifications Bachelor or Master's Degree in Architecture from accredited school. Licensed or registered architect. Demonstrable and extensive (15+ years) recent experience in the design field with a focus on hospitality, multi-family or urban planning projects. A design professional with proven leadership skills, client relations skills and presence, including business development skills within the local industry. Strong credible network of client and vendor relationships within the local market. High level of drive and collaborative spirit to grow accounts, client relationship, project teams, and mentor design/project managers. Amazing collaboration skills, proactive and highly organized are essential with a strong ability to work in a fast-paced team environment. Able to travel to other Gensler offices or client project locations if needed. Participation and presence in industry organizations and professional affiliations. Demonstrated commitment to sustainability and sustainable building practices required; Portfolios should include at least one project with this particular focus, and candidates should be prepared to talk to this in their interview, especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification. For consideration, please submit resume and work samples that reflect your workplace/corporate design experience specifically. To be considered for employment, work samples must be submitted. The base salary will be estimated between $130,000 - $165,000 plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
Apr 26, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
Apr 26, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
Apply Job Type Full-time Description KdG, a Division of Shive Hattery, St. Louis office & Chicago office has an immediate full-time opening for a Senior Architect with ten (10) to fifteen (15) years of experience. We are a full-service design firm offering interior design, architecture, engineering, and landscape architecture. You will be an integral member of the design team working on all phases and aspects of our varied projects. Qualifications Experience in working on Gaming or Hospitality projects Completion of accredited professional degree program with a bachelor's degree or master's degree in architecture, or equivalent in appropriate education and experience. Registered architect is a requirement. NCARB certification is a plus. Experience managing and or supervising project teams of architects, engineers, and designers of medium and large projects Demonstrate a high degree of aptitude in critical, creative thinking associated with design and the design process Demonstrates a comprehensive understanding of architectural specifications, international building codes, life safety code and current ADA requirements Knowledge of programming, planning, and building performance is beneficial Qualifications/Proficiencies consistent with senior-level experience for a motivated and creative professional; able to design with inherent understanding of building systems; capable of designing projects for high quality gaming and hospitality clients. Self-motivated and able to problem-solve independently. Strong working knowledge of Autodesk Revit, Illustrator, Photoshop, Microsoft Office, and Google SketchUp. Working knowledge of AutoCAD is beneficial Excellent communication skills Excellent organizational skills with strong attention to detail Is a continuous learner focused on constant improvement; embraces new technologies. Ability to see the bigger picture and organize a team to achieve the goal. Motivated to both meet and exceed goals in a self-directed way; works hard with limited supervision. Ability to prioritize multiple deadlines and commitments and be consistently on schedule. Requirements Engage with the project team from programming/scope definition, design, and documentation through implementation Participate and contribute in design and project management with design discussions, idea generation, collaboration, and design work in drawing, modeling and 3D image formats A licensed design professional directing non-licensed and other professionals assigned to design, produce and coordinate the design process and technical documents Design and detailing in Revit Attend project and client meetings with design professionals for both business development opportunities and projects under contract Development of technical / design solutions Assist in design presentation development Exceptional presentation skills Revit/BIM modeling and project documentation Follow project development and production standards Ability and willingness to travel. Ability to provide field observations on construction job sites Interested applicants should submit their cover letter, resume, and portfolio for consideration. If unable to submit your portfolio due to size constraints, please include a link to your portfolio in your cover letter. Why Shive-Hattery? Shive-Hattery strives to provide outstanding client service and provide rewarding careers to our employees. Our learning and teaching culture is based on collaboration; you must be willing to mentor and teach other employees while continuing to develop your skills to grow professionally at Shive-Hattery. We have a One-Firm philosophy, meaning you will have the opportunity to collaborate and learn from design professionals across our 15 different offices and multiple market sectors. We have architecture, interior design, structural, mechanical, electrical, plumbing, civil, site survey, and many other disciplines. We are a one-stop shop when it comes to design, which enables us to harness the power of a 500+ member firm while maintaining the intimacy and culture of a much smaller office environment. The Chicago and St. Louis offices each have around 25-30 staff members. Shive-Hattery offers outstanding benefits, a sound compensation package. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. It is our policy to afford equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status or genetic information.
Apr 26, 2024
Full time
Apply Job Type Full-time Description KdG, a Division of Shive Hattery, St. Louis office & Chicago office has an immediate full-time opening for a Senior Architect with ten (10) to fifteen (15) years of experience. We are a full-service design firm offering interior design, architecture, engineering, and landscape architecture. You will be an integral member of the design team working on all phases and aspects of our varied projects. Qualifications Experience in working on Gaming or Hospitality projects Completion of accredited professional degree program with a bachelor's degree or master's degree in architecture, or equivalent in appropriate education and experience. Registered architect is a requirement. NCARB certification is a plus. Experience managing and or supervising project teams of architects, engineers, and designers of medium and large projects Demonstrate a high degree of aptitude in critical, creative thinking associated with design and the design process Demonstrates a comprehensive understanding of architectural specifications, international building codes, life safety code and current ADA requirements Knowledge of programming, planning, and building performance is beneficial Qualifications/Proficiencies consistent with senior-level experience for a motivated and creative professional; able to design with inherent understanding of building systems; capable of designing projects for high quality gaming and hospitality clients. Self-motivated and able to problem-solve independently. Strong working knowledge of Autodesk Revit, Illustrator, Photoshop, Microsoft Office, and Google SketchUp. Working knowledge of AutoCAD is beneficial Excellent communication skills Excellent organizational skills with strong attention to detail Is a continuous learner focused on constant improvement; embraces new technologies. Ability to see the bigger picture and organize a team to achieve the goal. Motivated to both meet and exceed goals in a self-directed way; works hard with limited supervision. Ability to prioritize multiple deadlines and commitments and be consistently on schedule. Requirements Engage with the project team from programming/scope definition, design, and documentation through implementation Participate and contribute in design and project management with design discussions, idea generation, collaboration, and design work in drawing, modeling and 3D image formats A licensed design professional directing non-licensed and other professionals assigned to design, produce and coordinate the design process and technical documents Design and detailing in Revit Attend project and client meetings with design professionals for both business development opportunities and projects under contract Development of technical / design solutions Assist in design presentation development Exceptional presentation skills Revit/BIM modeling and project documentation Follow project development and production standards Ability and willingness to travel. Ability to provide field observations on construction job sites Interested applicants should submit their cover letter, resume, and portfolio for consideration. If unable to submit your portfolio due to size constraints, please include a link to your portfolio in your cover letter. Why Shive-Hattery? Shive-Hattery strives to provide outstanding client service and provide rewarding careers to our employees. Our learning and teaching culture is based on collaboration; you must be willing to mentor and teach other employees while continuing to develop your skills to grow professionally at Shive-Hattery. We have a One-Firm philosophy, meaning you will have the opportunity to collaborate and learn from design professionals across our 15 different offices and multiple market sectors. We have architecture, interior design, structural, mechanical, electrical, plumbing, civil, site survey, and many other disciplines. We are a one-stop shop when it comes to design, which enables us to harness the power of a 500+ member firm while maintaining the intimacy and culture of a much smaller office environment. The Chicago and St. Louis offices each have around 25-30 staff members. Shive-Hattery offers outstanding benefits, a sound compensation package. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. It is our policy to afford equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status or genetic information.
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Apr 26, 2024
Full time
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.