VALET/GUEST AMBASSADOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! ESSENTIAL JOB RESPONSIBILITIES : Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). Respond to request for bell services. REQUIRED QUALIFICATIONS: High work ethic and self-initiative, ability to work in high pressure situations. Maybe required to work varying schedules to include nights, weekends, and holidays Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns. Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record. Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 16-18 Hourly Wage PI2d0b4838ce78-3688
May 04, 2024
Full time
VALET/GUEST AMBASSADOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! ESSENTIAL JOB RESPONSIBILITIES : Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). Respond to request for bell services. REQUIRED QUALIFICATIONS: High work ethic and self-initiative, ability to work in high pressure situations. Maybe required to work varying schedules to include nights, weekends, and holidays Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns. Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record. Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 16-18 Hourly Wage PI2d0b4838ce78-3688
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
May 04, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 03, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies , the largest independent hotel group in New Mexico, is pleased to announce the addition of The Clyde Hotel to its portfolio of culturally distinct accommodations. Formerly known as Hyatt Regency Albuquerque, The Clyde Hotel pays homage to the legacy of Clyde Tingley, historic Governor of the state of New Mexico. The Clyde Hotel will tap into the Heritage mission of providing a rich, authentically local experience for guests and giving back to the community. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $12.00-$13.50 an hour DOE + benefits. Located in Albuquerque, NM. Working out of our lobby in The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Operate in main lobby area to open door and greet guests as they arrive. As one of the first faces of The Clyde, you will welcome guests to the property, with a fun, inviting flair immersing the guest in the 1920's vibe. The Ambassador prides themselves on being the point person for the hotel - guests see them as the start of the immersive experience of learning the unique and rich background of the historic property of the 1920's era in Albuquerque. This is a opportunity for those in the downtown acting community to work a daily acting gig - outside of "curtain call" hours - as the position has a era appropriate uniform paired with a hat. You will provide knowledgeable recommendations for the area / city events, amenities, outlets, and local attractions, restaurants, etc. and all aspects and function of the Clyde. Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host).Communicate and partner with other departments as applicable in supporting the seamless guest experience. Provide courtesy services such as operating elevators, screening visitors, and accepting packages. Maintain high level of positive and professional approach with coworkers and guests. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Maintain the upmost confidentiality and care with guest information. HC6 Requirements: Must be a passionate people person, as this job is highly interactive and requires superb customer service skills and willingness to lean into the 1920's vibe and feel of the property - while in costume! Acting or previous (costumed) customer service role experience ideal. Current New Mexico Food Handler Certification and Alcohol Server Certification required. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Highly knowledgeable on the hospitality environment of the City of Albuquerque (or a keen willingness to learn). Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred. High school diploma or equivalent experience/training. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Follow us on Instagram : The Clyde Hotel Instagram Heritage Companies is an Equal Opportunity Employer The Hotel Concept: The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown. The interior design will reflect a Pueblo Deco design motif with a touch of Western grittiness and eastern elegance. The atrium lobby will be reinvigorated to become an exciting and central gathering space, that envelopes guests in history and progress through vintage elements set in a modern art deco backdrop. Guest rooms will maintain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach. Clyde and Carrie Tingley's presence will be felt through refined touches. Guests can relish in the special personality and character of the space, drawing masculine elements of dark woods, rich leathers, bold patterns, copper hardware and dimmed lighting. Classic craft cocktails and quality wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie's, the ground-floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley. Light and airy, just like Carrie herself, the restaurant honors the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space. The menu will reflect popular, classic dishes from past and present. Compensation details: 12-13.5 Hourly Wage PI07117b35944d-9937
May 02, 2024
Full time
Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies , the largest independent hotel group in New Mexico, is pleased to announce the addition of The Clyde Hotel to its portfolio of culturally distinct accommodations. Formerly known as Hyatt Regency Albuquerque, The Clyde Hotel pays homage to the legacy of Clyde Tingley, historic Governor of the state of New Mexico. The Clyde Hotel will tap into the Heritage mission of providing a rich, authentically local experience for guests and giving back to the community. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $12.00-$13.50 an hour DOE + benefits. Located in Albuquerque, NM. Working out of our lobby in The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Operate in main lobby area to open door and greet guests as they arrive. As one of the first faces of The Clyde, you will welcome guests to the property, with a fun, inviting flair immersing the guest in the 1920's vibe. The Ambassador prides themselves on being the point person for the hotel - guests see them as the start of the immersive experience of learning the unique and rich background of the historic property of the 1920's era in Albuquerque. This is a opportunity for those in the downtown acting community to work a daily acting gig - outside of "curtain call" hours - as the position has a era appropriate uniform paired with a hat. You will provide knowledgeable recommendations for the area / city events, amenities, outlets, and local attractions, restaurants, etc. and all aspects and function of the Clyde. Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host).Communicate and partner with other departments as applicable in supporting the seamless guest experience. Provide courtesy services such as operating elevators, screening visitors, and accepting packages. Maintain high level of positive and professional approach with coworkers and guests. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Maintain the upmost confidentiality and care with guest information. HC6 Requirements: Must be a passionate people person, as this job is highly interactive and requires superb customer service skills and willingness to lean into the 1920's vibe and feel of the property - while in costume! Acting or previous (costumed) customer service role experience ideal. Current New Mexico Food Handler Certification and Alcohol Server Certification required. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Highly knowledgeable on the hospitality environment of the City of Albuquerque (or a keen willingness to learn). Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred. High school diploma or equivalent experience/training. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Follow us on Instagram : The Clyde Hotel Instagram Heritage Companies is an Equal Opportunity Employer The Hotel Concept: The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown. The interior design will reflect a Pueblo Deco design motif with a touch of Western grittiness and eastern elegance. The atrium lobby will be reinvigorated to become an exciting and central gathering space, that envelopes guests in history and progress through vintage elements set in a modern art deco backdrop. Guest rooms will maintain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach. Clyde and Carrie Tingley's presence will be felt through refined touches. Guests can relish in the special personality and character of the space, drawing masculine elements of dark woods, rich leathers, bold patterns, copper hardware and dimmed lighting. Classic craft cocktails and quality wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie's, the ground-floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley. Light and airy, just like Carrie herself, the restaurant honors the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space. The menu will reflect popular, classic dishes from past and present. Compensation details: 12-13.5 Hourly Wage PI07117b35944d-9937
VALET/GUEST AMBASSADOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! ESSENTIAL JOB RESPONSIBILITIES : Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). Respond to request for bell services. REQUIRED QUALIFICATIONS: High work ethic and self-initiative, ability to work in high pressure situations. Maybe required to work varying schedules to include nights, weekends, and holidays Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns. Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record. Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 16-18 Hourly Wage PId070097e0c0f-3688
May 02, 2024
Full time
VALET/GUEST AMBASSADOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! ESSENTIAL JOB RESPONSIBILITIES : Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). Respond to request for bell services. REQUIRED QUALIFICATIONS: High work ethic and self-initiative, ability to work in high pressure situations. Maybe required to work varying schedules to include nights, weekends, and holidays Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns. Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record. Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 16-18 Hourly Wage PId070097e0c0f-3688
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
May 02, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
Apr 26, 2024
Full time
Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
May 06, 2024
Full time
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE TEAM MANGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay: $20 - $24.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred o ServSafe certification (or able to pass) o At least 18 years of age o Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay: $20 - $24.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred o ServSafe certification (or able to pass) o At least 18 years of age o Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Position Summary Appear as Costume Character, Character Host, Educational Performer and/or Interpreter multiple times per day in assigned locations. Perform appearances for special events, media or promotional purposes. Perform other strategic guest interactions throughout the Aquarium. Act as a brand ambassador for The Florida Aquarium. Essential Position Functions Performs Costume or Host appearances in assigned areas up to six times per day Manages safety of both characters and guests on set Performs other strategic guest interactions in assigned areas according to schedules Performs daily physical and vocal warm-ups as needed to perform safely Maintains appearance, character, and program quality as approved by Supervisor(s) Takes and implements show or other program notes from Supervisor(s) to ensure top quality performance Assists in training of other educators for cross-training and employee development Maintains costume and make-up requirements based on assignment Assists in light cleaning and maintenance of break and performance areas Reports costume or show issues to Supervisor(s) in a timely manner Shows courteous and professional behavior with The Florida Aquarium team and guests Maintains team spirit with fellow Team Members to ensure seamless guest service Assists in the development and presentation of new and exciting guest encounters Aids in the organizational and conservational goals set by The Florida Aquarium Respects and embodies the company values and mission Other duties as assigned by Supervisor(s) Education and Experience Requisites Theatrical Performance, Atmospheric Entertainment, Costume Character or Mascot Experience A Bachelor's degree, or 2+ years work experience, in Performing or Visual Arts, Education or related fields Experience working with children in a performance or educational setting Stilt walking experience preffered Successful audition with The Florida Aquarium and any contracted parties Technical Preferences Sings or plays an instrument Bilingual/Spanish Language Driver's License Minor Textile Maintenance Software Operation - Microsoft Office (Outlook, Word, Excel, Power Point) Competencies Performance - Bringing defined characters to life in a way that supports the intent of the management team while entertaining and educating the guests. Customer Service Orientation - Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer's needs; making the customer's satisfaction a high priority in all areas of responsibility. Teamwork - supporting, facilitating, and participating in activities that promote team effectiveness, demonstrating sensitivity for the feelings and needs of team members and supporting team goals. Integrity/Trust - Demonstrates uncompromising adherence to ethical principles, organizational and social norms; builds trust with staff, internal and external customers; respects the confidentiality of personal and proprietary information Judgment - Deciding on and committing to an action on the examination of the facts at hand; finding creative solutions to situations and opportunities that arise; taking strategic risks when necessary. Concern for Detail - Pays attention to every portion of any task. Communication (oral, physical and written) - Effectively expressing ideas verbally and non-verbally and actively listening to individuals and groups; preparing and focusing presentations to the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports and other documents. Typical Physical Requirements Height Range - 5'3" - 5'8" (Some exceptions will be considered) Sitting - 1 hour per day Standing - 4 hours per day Performing inside an inflatable costume - an average of 3 hours or more per day Speaking / Projecting to large crowds throughout the day Walking - 4 hours per day Bending/Stooping - Occasionally Squatting - Occasionally Climbing stairs Frequently reaching above shoulders Kneeling - Occasionally Pushing/Pulling - Occasionally Carrying (up to 40 lbs.) - Occasionally Lifting (up to 40 lbs.) - Occasionally Use of hand tools - Occasionally Exposure to marked changes in temperature and humidity Exposure to dust, fumes and gases Coping with demands (stresses associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained) Ability to travel (car) as needed - locally and/or nationally Ability to travel (air) as needed Flexibility in working weekends and evenings Flexibility in working holidays
May 05, 2024
Full time
Position Summary Appear as Costume Character, Character Host, Educational Performer and/or Interpreter multiple times per day in assigned locations. Perform appearances for special events, media or promotional purposes. Perform other strategic guest interactions throughout the Aquarium. Act as a brand ambassador for The Florida Aquarium. Essential Position Functions Performs Costume or Host appearances in assigned areas up to six times per day Manages safety of both characters and guests on set Performs other strategic guest interactions in assigned areas according to schedules Performs daily physical and vocal warm-ups as needed to perform safely Maintains appearance, character, and program quality as approved by Supervisor(s) Takes and implements show or other program notes from Supervisor(s) to ensure top quality performance Assists in training of other educators for cross-training and employee development Maintains costume and make-up requirements based on assignment Assists in light cleaning and maintenance of break and performance areas Reports costume or show issues to Supervisor(s) in a timely manner Shows courteous and professional behavior with The Florida Aquarium team and guests Maintains team spirit with fellow Team Members to ensure seamless guest service Assists in the development and presentation of new and exciting guest encounters Aids in the organizational and conservational goals set by The Florida Aquarium Respects and embodies the company values and mission Other duties as assigned by Supervisor(s) Education and Experience Requisites Theatrical Performance, Atmospheric Entertainment, Costume Character or Mascot Experience A Bachelor's degree, or 2+ years work experience, in Performing or Visual Arts, Education or related fields Experience working with children in a performance or educational setting Stilt walking experience preffered Successful audition with The Florida Aquarium and any contracted parties Technical Preferences Sings or plays an instrument Bilingual/Spanish Language Driver's License Minor Textile Maintenance Software Operation - Microsoft Office (Outlook, Word, Excel, Power Point) Competencies Performance - Bringing defined characters to life in a way that supports the intent of the management team while entertaining and educating the guests. Customer Service Orientation - Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer's needs; making the customer's satisfaction a high priority in all areas of responsibility. Teamwork - supporting, facilitating, and participating in activities that promote team effectiveness, demonstrating sensitivity for the feelings and needs of team members and supporting team goals. Integrity/Trust - Demonstrates uncompromising adherence to ethical principles, organizational and social norms; builds trust with staff, internal and external customers; respects the confidentiality of personal and proprietary information Judgment - Deciding on and committing to an action on the examination of the facts at hand; finding creative solutions to situations and opportunities that arise; taking strategic risks when necessary. Concern for Detail - Pays attention to every portion of any task. Communication (oral, physical and written) - Effectively expressing ideas verbally and non-verbally and actively listening to individuals and groups; preparing and focusing presentations to the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports and other documents. Typical Physical Requirements Height Range - 5'3" - 5'8" (Some exceptions will be considered) Sitting - 1 hour per day Standing - 4 hours per day Performing inside an inflatable costume - an average of 3 hours or more per day Speaking / Projecting to large crowds throughout the day Walking - 4 hours per day Bending/Stooping - Occasionally Squatting - Occasionally Climbing stairs Frequently reaching above shoulders Kneeling - Occasionally Pushing/Pulling - Occasionally Carrying (up to 40 lbs.) - Occasionally Lifting (up to 40 lbs.) - Occasionally Use of hand tools - Occasionally Exposure to marked changes in temperature and humidity Exposure to dust, fumes and gases Coping with demands (stresses associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained) Ability to travel (car) as needed - locally and/or nationally Ability to travel (air) as needed Flexibility in working weekends and evenings Flexibility in working holidays
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 05, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
Job Description Job Description Tetherow Resort is hiring for a dedicated Food and Beverage Manager! $57,000 - $60,000 annual plus bonus eligibility 45-50 hours per week Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are You have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate You have stellar organizational skills, problem solving, flexibility, detail orientation and follow-through skills You display exemplary communication and listening skills and have excellent interpersonal abilities You have multi-year restaurant or related experience in a supervisory or management capacity You are energetic, inspiring and adventurous and love to have fun while working in a fast-paced environment You have excellent computer proficiency, MS Office products & POS systems and administrative/operational prowess You have a professional appearance and pleasant demeanor, and a passion for creating an exceptional experience for all guests You have solid knowledge of basic finance, accounting, budgeting, cost control procedures, purchasing, inventory, and recordkeeping requirements You offer a demonstrated ability to work well independently, and in a task-oriented, team environment, developing constructive and cooperative working relationships with others What you ll do Ensure proper cash management controls are followed Ensure kitchen, restaurant and bar operations are opened and closed Provide effective daily communication between front-of-house and back-of-house about menu, issues, changes, and specials Manage monthly/weekly/daily inventory, order all liquor and beverages according to budget Oversee inventory control and maintain/establish relationships with suppliers Ensure a safe working and guest environment to reduce the risk of injury and accidents. Maintain beverage, liquor, and beer numbers, per budget Oversee recruitment efforts and manage retention Ensure compliance with operational standards and adhere to all government guidelines for proper and safe food and beverage service Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily Extra Perks! Medical, dental and vision insurance coverage for eligible employees 401(k) plan with Company match Paid time off Golf privileges Discounts at Tetherow Restaurants & Golf Shop Work in one of the most beautiful settings in Central Oregon! What are you waiting for? Click here, apply and join the team: Compensation details: 0 Yearly Salary PI845d19b875da-4767
May 05, 2024
Full time
Job Description Job Description Tetherow Resort is hiring for a dedicated Food and Beverage Manager! $57,000 - $60,000 annual plus bonus eligibility 45-50 hours per week Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are You have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate You have stellar organizational skills, problem solving, flexibility, detail orientation and follow-through skills You display exemplary communication and listening skills and have excellent interpersonal abilities You have multi-year restaurant or related experience in a supervisory or management capacity You are energetic, inspiring and adventurous and love to have fun while working in a fast-paced environment You have excellent computer proficiency, MS Office products & POS systems and administrative/operational prowess You have a professional appearance and pleasant demeanor, and a passion for creating an exceptional experience for all guests You have solid knowledge of basic finance, accounting, budgeting, cost control procedures, purchasing, inventory, and recordkeeping requirements You offer a demonstrated ability to work well independently, and in a task-oriented, team environment, developing constructive and cooperative working relationships with others What you ll do Ensure proper cash management controls are followed Ensure kitchen, restaurant and bar operations are opened and closed Provide effective daily communication between front-of-house and back-of-house about menu, issues, changes, and specials Manage monthly/weekly/daily inventory, order all liquor and beverages according to budget Oversee inventory control and maintain/establish relationships with suppliers Ensure a safe working and guest environment to reduce the risk of injury and accidents. Maintain beverage, liquor, and beer numbers, per budget Oversee recruitment efforts and manage retention Ensure compliance with operational standards and adhere to all government guidelines for proper and safe food and beverage service Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily Extra Perks! Medical, dental and vision insurance coverage for eligible employees 401(k) plan with Company match Paid time off Golf privileges Discounts at Tetherow Restaurants & Golf Shop Work in one of the most beautiful settings in Central Oregon! What are you waiting for? Click here, apply and join the team: Compensation details: 0 Yearly Salary PI845d19b875da-4767
Job Description Join Pelican Brewing Pacific City! Our culinary team plays a critical role in maintaining and enhancing guest satisfaction at our growing company. We are hiring Dishwashers for our kitchen staff. Position Overview This position is an important part of our culinary team. Our Dishwashers act as kitchen ambassadors to ensure that we have the correct inventory of dishes, cleanliness of dishware, and meeting health code regulations. Ensure that all dishware, silverware and kitchen tools are clean, stored properly and ready for use. Daily Task: Clean dishes, food preparation equipment and utensils Wash pots, pans and glassware Maintain work area Perform other kitchen duties as assigned Requirements: Action oriented; Ability to work and thrive in a fast paced environment Frequently work long shifts and be on your feet for long periods of time Attention to detail Positive attitude Compensation details: 17-17 Hourly Wage PI3af3f25525b5-9146
May 04, 2024
Full time
Job Description Join Pelican Brewing Pacific City! Our culinary team plays a critical role in maintaining and enhancing guest satisfaction at our growing company. We are hiring Dishwashers for our kitchen staff. Position Overview This position is an important part of our culinary team. Our Dishwashers act as kitchen ambassadors to ensure that we have the correct inventory of dishes, cleanliness of dishware, and meeting health code regulations. Ensure that all dishware, silverware and kitchen tools are clean, stored properly and ready for use. Daily Task: Clean dishes, food preparation equipment and utensils Wash pots, pans and glassware Maintain work area Perform other kitchen duties as assigned Requirements: Action oriented; Ability to work and thrive in a fast paced environment Frequently work long shifts and be on your feet for long periods of time Attention to detail Positive attitude Compensation details: 17-17 Hourly Wage PI3af3f25525b5-9146
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 04, 2024
Full time
Job Description PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :