TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $55,000.00-$65,000.00 per year Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
May 08, 2024
Full time
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $55,000.00-$65,000.00 per year Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
About Us: Forno Cultura is a renowned artisanal bakery dedicated to crafting exceptional baked goods, cookies, and pastries. Nestled in the heart of the community, our bakery prides itself on delivering unparalleled quality and service to our valued customers. Job Description: We are currently seeking a dynamic and experienced individual to join our team as a Front of House (FOH) Manager / Assistant General Manager. This pivotal role will oversee the daily operations of our front-of-house team, ensuring a seamless and memorable experience for every guest who walks through our doors. Key Responsibilities: Team Leadership: Lead and mentor a team of front-of-house staff, including servers, bartenders, hosts, and retail associates. Set clear expectations, provide ongoing training, and inspire team members to excel in their roles. Guest Experience: Ensure a consistently high level of guest satisfaction by overseeing all aspects of the front-of-house operation. Address customer concerns and feedback promptly and professionally. Operational Excellence: Manage daily operations, including opening and closing procedures, reservations, waitlist management, and overall guest flow. Coordinate with the kitchen team to maintain smooth service. Wine and Retail Expertise: Maintain a deep knowledge of our wine selection and retail offerings. Provide guidance to staff in recommending wine pairings and effectively promoting retail products. Inventory and Supply Management: Oversee inventory control and ordering of front-of-house supplies, including wines, glassware, retail merchandise, and other necessary items. Financial Management: Monitor and manage the front-of-house budget, including labor costs and revenue targets. Implement cost-effective strategies to optimize profitability. Compliance and Safety: Ensure that all staff adhere to health and safety regulations, and uphold responsible alcohol service practices. Maintain compliance with local, state, and federal regulations. Training and Development: Continuously train and develop front-of-house staff to enhance their knowledge and skills, fostering a culture of professionalism and exceptional service. Event Management: Coordinate and oversee special events, private parties, and wine tastings hosted at the establishment. Qualifications: Proven experience in a leadership role within the food, hospitality, retail, or wine industry. Strong knowledge of wine and retail products, with a passion for sharing this expertise with guests. Exceptional communication and interpersonal skills. Strong organizational and multitasking abilities. Leadership and team-building skills to motivate and manage a diverse team. Proficient in point-of-sale systems and basic computer applications. Ability to work flexible hours, including weekends. Benefits: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Staff discounts on retail products and dining experiences. Opportunities for career advancement within our growing organization. If you are passionate about delivering outstanding service in the realms of food, hospitality, retail, and wine, and if you possess the leadership skills to guide a dedicated team, we invite you to apply for the Manager - Front of House position. Join us in creating memorable experiences for our valued guests and be a part of our dynamic team Job Types: Full-time, Permanent Pay: $54,000.00-$60,000.00 per year Benefits: Casual dress Dental care Disability insurance Discounted or free food Extended health care Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Weekends as needed Supplemental pay types: Bonus pay Tips Experience: management: 2 years (required) hospitality/Food retail: 1 year (required) Licence/Certification: Smart Serve (required) Food Safety Certification (required) Work Location: In person
May 08, 2024
Full time
About Us: Forno Cultura is a renowned artisanal bakery dedicated to crafting exceptional baked goods, cookies, and pastries. Nestled in the heart of the community, our bakery prides itself on delivering unparalleled quality and service to our valued customers. Job Description: We are currently seeking a dynamic and experienced individual to join our team as a Front of House (FOH) Manager / Assistant General Manager. This pivotal role will oversee the daily operations of our front-of-house team, ensuring a seamless and memorable experience for every guest who walks through our doors. Key Responsibilities: Team Leadership: Lead and mentor a team of front-of-house staff, including servers, bartenders, hosts, and retail associates. Set clear expectations, provide ongoing training, and inspire team members to excel in their roles. Guest Experience: Ensure a consistently high level of guest satisfaction by overseeing all aspects of the front-of-house operation. Address customer concerns and feedback promptly and professionally. Operational Excellence: Manage daily operations, including opening and closing procedures, reservations, waitlist management, and overall guest flow. Coordinate with the kitchen team to maintain smooth service. Wine and Retail Expertise: Maintain a deep knowledge of our wine selection and retail offerings. Provide guidance to staff in recommending wine pairings and effectively promoting retail products. Inventory and Supply Management: Oversee inventory control and ordering of front-of-house supplies, including wines, glassware, retail merchandise, and other necessary items. Financial Management: Monitor and manage the front-of-house budget, including labor costs and revenue targets. Implement cost-effective strategies to optimize profitability. Compliance and Safety: Ensure that all staff adhere to health and safety regulations, and uphold responsible alcohol service practices. Maintain compliance with local, state, and federal regulations. Training and Development: Continuously train and develop front-of-house staff to enhance their knowledge and skills, fostering a culture of professionalism and exceptional service. Event Management: Coordinate and oversee special events, private parties, and wine tastings hosted at the establishment. Qualifications: Proven experience in a leadership role within the food, hospitality, retail, or wine industry. Strong knowledge of wine and retail products, with a passion for sharing this expertise with guests. Exceptional communication and interpersonal skills. Strong organizational and multitasking abilities. Leadership and team-building skills to motivate and manage a diverse team. Proficient in point-of-sale systems and basic computer applications. Ability to work flexible hours, including weekends. Benefits: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Staff discounts on retail products and dining experiences. Opportunities for career advancement within our growing organization. If you are passionate about delivering outstanding service in the realms of food, hospitality, retail, and wine, and if you possess the leadership skills to guide a dedicated team, we invite you to apply for the Manager - Front of House position. Join us in creating memorable experiences for our valued guests and be a part of our dynamic team Job Types: Full-time, Permanent Pay: $54,000.00-$60,000.00 per year Benefits: Casual dress Dental care Disability insurance Discounted or free food Extended health care Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Weekends as needed Supplemental pay types: Bonus pay Tips Experience: management: 2 years (required) hospitality/Food retail: 1 year (required) Licence/Certification: Smart Serve (required) Food Safety Certification (required) Work Location: In person
Description: lloyd is growing and seeking a driven, team oriented leader, with past management experience to be a part of our team! The role: Restaurant Kitchen Manager This is a fantastic opportunity to make your mark on a growing operation where the sky is truly the limit. If this opportunity excites you- let's talk! We are currently seeking a Restaurant Kitchen Manager to join our crew across multiple locations. As the Kitchen Manager, you will be responsible for overseeing the daily kitchen operations of the entire location, including; the restaurant, catering, and tortillas. You are responsible for directing assistant managers and team leaders, as well as monitoring the training and development of all hourly kitchen team members, while completing weekly administrative and leadership duties. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Kitchen Manager will: Provide direction and leadership to the truck, restaurant and tortilla team on day-to-day to ensure successful operations. Leading by example and by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in coordination of catering operations, including but not limited to: Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure proper security procedures are in place to protect team members, guests and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms and appearance standards. Conduct operational audits to ensure all company standards are being met. Proper communication utilizing Basecamp, email, 7Shifts, shift logs and any other forms used by the company. Executing opening or closing duties of the restaurant Direct hiring with assistance from HR, development/training, and when necessary, termination of employees. Execution of new hire onboarding and training plan Develop employees by monitoring Training Path & Skill tracker Logs, provide ongoing feedback, establish performance expectations, and conduct performance reviews. Provide direction and leadership to all lloyd assistant management and team members on a day-to-day basis to ensure success. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts. Holding staff reviews and documenting conversations. Monitor Cost of Goods Sold (COGS). Work towards efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Oversee and regulate variable hourly labor costs (VHLR). Bank deposits and drop safe counts. Oversee cash handling of all hourly employees and assistant managers. Distributing paychecks and tips. Analyze recipes to make recommendations regarding prices for menu items based on ingredients, labor, and overhead costs. Estimate amounts and costs of required supplies, such as food and ingredients. Monitor and input shrink logs into Inventory software. Making sure all invoices are accurately input into the inventory system and uploaded to the accounting software. Supervise and coordinate the activities of prep cooks, truck workers, and front line employees engaged in food preparation. Determine production schedules and staff requirements necessary to ensure timely delivery of catering products. Demonstrate new cooking techniques or equipment to staff. Prepare and cook foods of all types when necessary. Check the quality of raw or cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Develop, formulate and implement universal documents and reports throughout all areas of operations for each location. Coordinate facility equipment repairs and maintenance as needed. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Coordinate Kitchen production with a goal of serving the freshest food possible and minimizing waste. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to GM. Take the proper course of action on equipment building repairs as needed. Resolve any guest complaints concerning food and beverage quality as well as service. Supervise or coordinate activities of assistant managers and staff to develop future leaders. Writing Schedules to needs based on company objectives. Maintain Vendor relationships and communications Monthly inventory and inspection of results. Scheduling and executing quarterly deep cleans. Updating order guides monthly. Masa & tortilla production back up Provide functional expertise to assist training of all kitchen departments as needed. Monitor sanitation practices to ensure that employees follow appropriate standards and regulations. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Requirements: The ideal candidate should: Be energetic, enthusiastic, and have a passion for fostering a great sense of teamwork and developing future leaders. maintain a high standard for employee and guest experience; with a focus on training and development Have a passion for delicious food, working with people to create it, and an understanding of how food creates a unique service experience at lloyd. Be willing to do whatever it takes to get the job done. This person must have vast experience in multiple hospitality endeavors, who can use their imagination, customer feedback, and industry trends to create and deliver food and experiences that create return customers. Have full time availability, including late nights and weekends Love tacos :) The Perks of : Medical and Dental Insurance Paid Time Off 401K Free shift meal Employee Discount Program Free uniforms Quarterly and holiday parties Flexible work schedule Sick and Personal Time Career Growth Opportunities Performance based bonus opportunity Compensation details: 0 Yearly Salary PI19dd7d1a10c4-4967
May 02, 2024
Full time
Description: lloyd is growing and seeking a driven, team oriented leader, with past management experience to be a part of our team! The role: Restaurant Kitchen Manager This is a fantastic opportunity to make your mark on a growing operation where the sky is truly the limit. If this opportunity excites you- let's talk! We are currently seeking a Restaurant Kitchen Manager to join our crew across multiple locations. As the Kitchen Manager, you will be responsible for overseeing the daily kitchen operations of the entire location, including; the restaurant, catering, and tortillas. You are responsible for directing assistant managers and team leaders, as well as monitoring the training and development of all hourly kitchen team members, while completing weekly administrative and leadership duties. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Kitchen Manager will: Provide direction and leadership to the truck, restaurant and tortilla team on day-to-day to ensure successful operations. Leading by example and by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in coordination of catering operations, including but not limited to: Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure proper security procedures are in place to protect team members, guests and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms and appearance standards. Conduct operational audits to ensure all company standards are being met. Proper communication utilizing Basecamp, email, 7Shifts, shift logs and any other forms used by the company. Executing opening or closing duties of the restaurant Direct hiring with assistance from HR, development/training, and when necessary, termination of employees. Execution of new hire onboarding and training plan Develop employees by monitoring Training Path & Skill tracker Logs, provide ongoing feedback, establish performance expectations, and conduct performance reviews. Provide direction and leadership to all lloyd assistant management and team members on a day-to-day basis to ensure success. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts. Holding staff reviews and documenting conversations. Monitor Cost of Goods Sold (COGS). Work towards efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Oversee and regulate variable hourly labor costs (VHLR). Bank deposits and drop safe counts. Oversee cash handling of all hourly employees and assistant managers. Distributing paychecks and tips. Analyze recipes to make recommendations regarding prices for menu items based on ingredients, labor, and overhead costs. Estimate amounts and costs of required supplies, such as food and ingredients. Monitor and input shrink logs into Inventory software. Making sure all invoices are accurately input into the inventory system and uploaded to the accounting software. Supervise and coordinate the activities of prep cooks, truck workers, and front line employees engaged in food preparation. Determine production schedules and staff requirements necessary to ensure timely delivery of catering products. Demonstrate new cooking techniques or equipment to staff. Prepare and cook foods of all types when necessary. Check the quality of raw or cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Develop, formulate and implement universal documents and reports throughout all areas of operations for each location. Coordinate facility equipment repairs and maintenance as needed. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Coordinate Kitchen production with a goal of serving the freshest food possible and minimizing waste. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to GM. Take the proper course of action on equipment building repairs as needed. Resolve any guest complaints concerning food and beverage quality as well as service. Supervise or coordinate activities of assistant managers and staff to develop future leaders. Writing Schedules to needs based on company objectives. Maintain Vendor relationships and communications Monthly inventory and inspection of results. Scheduling and executing quarterly deep cleans. Updating order guides monthly. Masa & tortilla production back up Provide functional expertise to assist training of all kitchen departments as needed. Monitor sanitation practices to ensure that employees follow appropriate standards and regulations. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Requirements: The ideal candidate should: Be energetic, enthusiastic, and have a passion for fostering a great sense of teamwork and developing future leaders. maintain a high standard for employee and guest experience; with a focus on training and development Have a passion for delicious food, working with people to create it, and an understanding of how food creates a unique service experience at lloyd. Be willing to do whatever it takes to get the job done. This person must have vast experience in multiple hospitality endeavors, who can use their imagination, customer feedback, and industry trends to create and deliver food and experiences that create return customers. Have full time availability, including late nights and weekends Love tacos :) The Perks of : Medical and Dental Insurance Paid Time Off 401K Free shift meal Employee Discount Program Free uniforms Quarterly and holiday parties Flexible work schedule Sick and Personal Time Career Growth Opportunities Performance based bonus opportunity Compensation details: 0 Yearly Salary PI19dd7d1a10c4-4967
Job Description Job Title: Assistant Food & Beverage Manager Sofitel New York is looking for an Assistant F&B Manager who is an enthusiastic, hospitality-oriented professional to oversee restaurant and in-room dining operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of Food & Beverage and among other departments. What you will be doing: Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field. Manage and motivate the teams in order to improve sales and the quality of F&B services. Improve the department's results by increasing sales and the productivity of F&B points of sale This position will supervise Ambassadors in the shift operations and liaise with kitchen staff as appropriate in order to achieve customer satisfaction and quality service. Handle guest comments and complaints, ensuring follow-up Develop close relationships with guests to encourage loyalty Ensure guests receive a warm and personalized welcome and receive excellent service at all times Lead by example when attending to guest requests. Constantly strive to provide Total Customer Satisfaction Handle multiple priorities and exercises good judgment when dealing with all guest situations Maintain staff focus on 'the Customer's need', individualizing and personalizing service where possible, encourage staff to use initiative Organize and supervise the preparation of points of sale according to activity forecasts Ensure that reference standards are properly applied In conjunction with the Head Chef, prepare menus, organize purchases and ensure updates and application of cooking instructions Assist with changes in the menu, set prices and organize the work for the day in coordination with the Head Chef. Oversee the booking and manages service of restaurant parties, special events and room service hospitality suites. Understand the impact of department's operation on the overall property financial goals. Develop excellent relations with guests Set daily sales targets for the team Analyse guests' comments and shares them with the team Launch and deploy marketing initiatives in the local area in order to increase revenue Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers Use sense of creativity and innovation to facilitate commercial operations Build strong relationship with surrounding businesses and offices to help promote the bar business and small restaurant parties. This position assists with the management and coordination of all aspects of the Hotel's Restaurant, Bar, Room Service in all capacities insuring top efficiency and highest guest satisfaction. Ensures that management results are in line with the hotel's targets Guarantee the respect of procedures governing cash operations administration and audits, in line with the brand's internal audit guidelines, Draw up, implements and ensures that internal checks are properly carried out Supervise purchasing for the outlets, manages stocks and checks that, AccorShop purchasing targets are met as decided by the brand, Ensure that the equipment and cultural assets of the department remain in good condition and working order, Update the cash register system and compiles and prepares various reports Work and assist in other areas of the hotel if needed Ensure that food and beverage costs comply with requirements defined by the hotel and the brand Salary range for this position is $62-68k.
May 01, 2024
Full time
Job Description Job Title: Assistant Food & Beverage Manager Sofitel New York is looking for an Assistant F&B Manager who is an enthusiastic, hospitality-oriented professional to oversee restaurant and in-room dining operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of Food & Beverage and among other departments. What you will be doing: Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field. Manage and motivate the teams in order to improve sales and the quality of F&B services. Improve the department's results by increasing sales and the productivity of F&B points of sale This position will supervise Ambassadors in the shift operations and liaise with kitchen staff as appropriate in order to achieve customer satisfaction and quality service. Handle guest comments and complaints, ensuring follow-up Develop close relationships with guests to encourage loyalty Ensure guests receive a warm and personalized welcome and receive excellent service at all times Lead by example when attending to guest requests. Constantly strive to provide Total Customer Satisfaction Handle multiple priorities and exercises good judgment when dealing with all guest situations Maintain staff focus on 'the Customer's need', individualizing and personalizing service where possible, encourage staff to use initiative Organize and supervise the preparation of points of sale according to activity forecasts Ensure that reference standards are properly applied In conjunction with the Head Chef, prepare menus, organize purchases and ensure updates and application of cooking instructions Assist with changes in the menu, set prices and organize the work for the day in coordination with the Head Chef. Oversee the booking and manages service of restaurant parties, special events and room service hospitality suites. Understand the impact of department's operation on the overall property financial goals. Develop excellent relations with guests Set daily sales targets for the team Analyse guests' comments and shares them with the team Launch and deploy marketing initiatives in the local area in order to increase revenue Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers Use sense of creativity and innovation to facilitate commercial operations Build strong relationship with surrounding businesses and offices to help promote the bar business and small restaurant parties. This position assists with the management and coordination of all aspects of the Hotel's Restaurant, Bar, Room Service in all capacities insuring top efficiency and highest guest satisfaction. Ensures that management results are in line with the hotel's targets Guarantee the respect of procedures governing cash operations administration and audits, in line with the brand's internal audit guidelines, Draw up, implements and ensures that internal checks are properly carried out Supervise purchasing for the outlets, manages stocks and checks that, AccorShop purchasing targets are met as decided by the brand, Ensure that the equipment and cultural assets of the department remain in good condition and working order, Update the cash register system and compiles and prepares various reports Work and assist in other areas of the hotel if needed Ensure that food and beverage costs comply with requirements defined by the hotel and the brand Salary range for this position is $62-68k.
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
GENERAL STATEMENT OF JOB Under general supervision, performs a variety of duties in the direct supervision of the food service program in one of the schools. Directly supervises other employees in the school cafeteria. Reports to the Child Nutrition Director and/or the school principal. Recruitment/Signing Bonus $500 for non-certified staff after 90 days Signing Bonus Distribution Will be paid on paycheck following the 90th day of employment DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Food Production and Service Schedules work to be done. Follows planned menus with occasional substitutions as allowed. Applies prescribed quality standards and quantity controls. Observes food preparation and line service to assure quality and proper presentation of food. Displays food to reflect school and seasonal activities. Plans use of left-over foods. Purchasing, Storage, and Inventory Requisitions foods and supplies as needed. Verifies cost, quantity and quality of items received. Advises supervisor concerning improper quality/condition of items received. Sets up and ensures proper storage of all items according to prescribed standards. Inventories items according to established system. Rotates stock in a timely manner. Equipment and Facility Management Oversees the use of equipment. Requests repairs and replacement of equipment as needed. Maintains a constant check of conditions of sanitation and safety and makes needed corrections. Oversees use of facility by other groups. Personnel Management and Supervision Assigns work to staff. Maintains time sheets and leave records. Provides on-the-job training in equipment use and care, food production and presentation, sanitation, storage and record keeping. Evaluates performance of each employee. Counsels employees to maintain productive working relationships. Recommends hiring and disciplining of employees. Conducts staff meetings. Prepares purchase records and reports. Prepares free/reduced/full-price lunch records and reports. Submits reports on a timely basis. Sanitation and Safety Develops and implements cleaning schedule. Enforces employee sanitation procedures. Enforces dress/personal hygiene codes. Follows established procedures to avoid food contamination. Public Relations Provides information on food service program to students, parents and school staff. Responds to customer concerns and complaints. Assists in the planning and production of special functions involving child nutrition program. ADDITIONAL JOB FUNCTIONS Performs other related duties as assigned by the Child Nutrition Director and/or school principal. MINIMUM TRAINING AND EXPERIENCE Graduation from high school or equivalent and three years of experience in food service, or two years of formal training in food service and one year of experience in food service. Managers are also required to obtain and keep current ServSafe Certification. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate cooking and kitchen equipment. Must be able to exert up to 25 pounds of force occasionally and lift and carry boxes up to fifty pounds. Physical demand requirements are for medium work. Data Conception: Requires the ability to compare and/or judge the readily observable composite characteristics of things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read simple forms. Requires the ability to prepare time sheets and supply requisitions using prescribed format. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to add, subtract, divide and multiply. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen utensils and appliances. Color Discrimination: Requires the ability to differentiate between colors or shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average to high levels of stress. Physical Communications: Requires the ability to talk and hear. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of food preparation and standards of sanitation and safety. Working knowledge of basic arithmetic. Skill in the use of food preparation equipment and cleaning equipment and ability to perform basic cleaning operation (sweeping, moping, etc.). Ability to develop schedules for the use of personnel and material resources. Ability to train personnel in equipment use and care, food production and presentation, sanitation, storage and record keeping. Ability to coordinate various activities in the preparation and serving process. Ability to inventory and record information accurately. Ability to comprehend and apply written and verbal guidelines and directions, and explain these to others. Ability to establish and maintain positive working relationships. Ability to use and comprehend basic computer software as it relates to food service operations. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.
Apr 21, 2024
Full time
GENERAL STATEMENT OF JOB Under general supervision, performs a variety of duties in the direct supervision of the food service program in one of the schools. Directly supervises other employees in the school cafeteria. Reports to the Child Nutrition Director and/or the school principal. Recruitment/Signing Bonus $500 for non-certified staff after 90 days Signing Bonus Distribution Will be paid on paycheck following the 90th day of employment DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Food Production and Service Schedules work to be done. Follows planned menus with occasional substitutions as allowed. Applies prescribed quality standards and quantity controls. Observes food preparation and line service to assure quality and proper presentation of food. Displays food to reflect school and seasonal activities. Plans use of left-over foods. Purchasing, Storage, and Inventory Requisitions foods and supplies as needed. Verifies cost, quantity and quality of items received. Advises supervisor concerning improper quality/condition of items received. Sets up and ensures proper storage of all items according to prescribed standards. Inventories items according to established system. Rotates stock in a timely manner. Equipment and Facility Management Oversees the use of equipment. Requests repairs and replacement of equipment as needed. Maintains a constant check of conditions of sanitation and safety and makes needed corrections. Oversees use of facility by other groups. Personnel Management and Supervision Assigns work to staff. Maintains time sheets and leave records. Provides on-the-job training in equipment use and care, food production and presentation, sanitation, storage and record keeping. Evaluates performance of each employee. Counsels employees to maintain productive working relationships. Recommends hiring and disciplining of employees. Conducts staff meetings. Prepares purchase records and reports. Prepares free/reduced/full-price lunch records and reports. Submits reports on a timely basis. Sanitation and Safety Develops and implements cleaning schedule. Enforces employee sanitation procedures. Enforces dress/personal hygiene codes. Follows established procedures to avoid food contamination. Public Relations Provides information on food service program to students, parents and school staff. Responds to customer concerns and complaints. Assists in the planning and production of special functions involving child nutrition program. ADDITIONAL JOB FUNCTIONS Performs other related duties as assigned by the Child Nutrition Director and/or school principal. MINIMUM TRAINING AND EXPERIENCE Graduation from high school or equivalent and three years of experience in food service, or two years of formal training in food service and one year of experience in food service. Managers are also required to obtain and keep current ServSafe Certification. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate cooking and kitchen equipment. Must be able to exert up to 25 pounds of force occasionally and lift and carry boxes up to fifty pounds. Physical demand requirements are for medium work. Data Conception: Requires the ability to compare and/or judge the readily observable composite characteristics of things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read simple forms. Requires the ability to prepare time sheets and supply requisitions using prescribed format. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to add, subtract, divide and multiply. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen utensils and appliances. Color Discrimination: Requires the ability to differentiate between colors or shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average to high levels of stress. Physical Communications: Requires the ability to talk and hear. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of food preparation and standards of sanitation and safety. Working knowledge of basic arithmetic. Skill in the use of food preparation equipment and cleaning equipment and ability to perform basic cleaning operation (sweeping, moping, etc.). Ability to develop schedules for the use of personnel and material resources. Ability to train personnel in equipment use and care, food production and presentation, sanitation, storage and record keeping. Ability to coordinate various activities in the preparation and serving process. Ability to inventory and record information accurately. Ability to comprehend and apply written and verbal guidelines and directions, and explain these to others. Ability to establish and maintain positive working relationships. Ability to use and comprehend basic computer software as it relates to food service operations. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.
Public School of North Carolina
Newton, North Carolina
GENERAL STATEMENT OF JOB Under general supervision, performs a variety of duties in the direct supervision of the food service program in one of the schools. Directly supervises other employees in the school cafeteria. Reports to the Child Nutrition Director and/or the school principal. DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Food Production and Service Schedules work to be done. Follows planned menus with occasional substitutions as allowed. Applies prescribed quality standards and quantity controls. Observes food preparation and line service to assure quality and proper presentation of food. Displays food to reflect school and seasonal activities. Plans use of left-over foods. Purchasing, Storage, and Inventory Requisitions foods and supplies as needed. Verifies cost, quantity and quality of items received. Advises supervisor concerning improper quality/condition of items received. Sets up and ensures proper storage of all items according to prescribed standards. Inventories items according to established system. Rotates stock in a timely manner. Equipment and Facility Management Oversees the use of equipment. Requests repairs and replacement of equipment as needed. Maintains a constant check of conditions of sanitation and safety and makes needed corrections. Oversees use of facility by other groups. Personnel Management and Supervision Assigns work to staff. Maintains time sheets and leave records. Provides on-the-job training in equipment use and care, food production and presentation, sanitation, storage and record keeping. Evaluates performance of each employee. Counsels employees to maintain productive working relationships. Recommends hiring and disciplining of employees. Conducts staff meetings. Prepares purchase records and reports. Prepares free/reduced/full-price lunch records and reports. Submits reports on a timely basis. Sanitation and Safety Develops and implements cleaning schedule. Enforces employee sanitation procedures. Enforces dress/personal hygiene codes. Follows established procedures to avoid food contamination. Public Relations Provides information on food service program to students, parents and school staff. Responds to customer concerns and complaints. Assists in the planning and production of special functions involving child nutrition program. ADDITIONAL JOB FUNCTIONS Performs other related duties as assigned by the Child Nutrition Director and/or school principal. MINIMUM TRAINING AND EXPERIENCE Graduation from high school or equivalent and three years of experience in food service, or two years of formal training in food service and one year of experience in food service. Managers are also required to obtain and keep current ServSafe Certification. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate cooking and kitchen equipment. Must be able to exert up to 25 pounds of force occasionally and lift and carry boxes up to fifty pounds. Physical demand requirements are for medium work. Data Conception: Requires the ability to compare and/or judge the readily observable composite characteristics of things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read simple forms. Requires the ability to prepare time sheets and supply requisitions using prescribed format. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to add, subtract, divide and multiply. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen utensils and appliances. Color Discrimination: Requires the ability to differentiate between colors or shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average to high levels of stress. Physical Communications: Requires the ability to talk and hear. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of food preparation and standards of sanitation and safety. Working knowledge of basic arithmetic. Skill in the use of food preparation equipment and cleaning equipment and ability to perform basic cleaning operation (sweeping, moping, etc.). Ability to develop schedules for the use of personnel and material resources. Ability to train personnel in equipment use and care, food production and presentation, sanitation, storage and record keeping. Ability to coordinate various activities in the preparation and serving process. Ability to inventory and record information accurately. Ability to comprehend and apply written and verbal guidelines and directions, and explain these to others. Ability to establish and maintain positive working relationships. Ability to use and comprehend basic computer software as it relates to food service operations. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.
Apr 21, 2024
Full time
GENERAL STATEMENT OF JOB Under general supervision, performs a variety of duties in the direct supervision of the food service program in one of the schools. Directly supervises other employees in the school cafeteria. Reports to the Child Nutrition Director and/or the school principal. DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Food Production and Service Schedules work to be done. Follows planned menus with occasional substitutions as allowed. Applies prescribed quality standards and quantity controls. Observes food preparation and line service to assure quality and proper presentation of food. Displays food to reflect school and seasonal activities. Plans use of left-over foods. Purchasing, Storage, and Inventory Requisitions foods and supplies as needed. Verifies cost, quantity and quality of items received. Advises supervisor concerning improper quality/condition of items received. Sets up and ensures proper storage of all items according to prescribed standards. Inventories items according to established system. Rotates stock in a timely manner. Equipment and Facility Management Oversees the use of equipment. Requests repairs and replacement of equipment as needed. Maintains a constant check of conditions of sanitation and safety and makes needed corrections. Oversees use of facility by other groups. Personnel Management and Supervision Assigns work to staff. Maintains time sheets and leave records. Provides on-the-job training in equipment use and care, food production and presentation, sanitation, storage and record keeping. Evaluates performance of each employee. Counsels employees to maintain productive working relationships. Recommends hiring and disciplining of employees. Conducts staff meetings. Prepares purchase records and reports. Prepares free/reduced/full-price lunch records and reports. Submits reports on a timely basis. Sanitation and Safety Develops and implements cleaning schedule. Enforces employee sanitation procedures. Enforces dress/personal hygiene codes. Follows established procedures to avoid food contamination. Public Relations Provides information on food service program to students, parents and school staff. Responds to customer concerns and complaints. Assists in the planning and production of special functions involving child nutrition program. ADDITIONAL JOB FUNCTIONS Performs other related duties as assigned by the Child Nutrition Director and/or school principal. MINIMUM TRAINING AND EXPERIENCE Graduation from high school or equivalent and three years of experience in food service, or two years of formal training in food service and one year of experience in food service. Managers are also required to obtain and keep current ServSafe Certification. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate cooking and kitchen equipment. Must be able to exert up to 25 pounds of force occasionally and lift and carry boxes up to fifty pounds. Physical demand requirements are for medium work. Data Conception: Requires the ability to compare and/or judge the readily observable composite characteristics of things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants. Language Ability: Requires the ability to read simple forms. Requires the ability to prepare time sheets and supply requisitions using prescribed format. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to add, subtract, divide and multiply. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen utensils and appliances. Color Discrimination: Requires the ability to differentiate between colors or shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average to high levels of stress. Physical Communications: Requires the ability to talk and hear. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of food preparation and standards of sanitation and safety. Working knowledge of basic arithmetic. Skill in the use of food preparation equipment and cleaning equipment and ability to perform basic cleaning operation (sweeping, moping, etc.). Ability to develop schedules for the use of personnel and material resources. Ability to train personnel in equipment use and care, food production and presentation, sanitation, storage and record keeping. Ability to coordinate various activities in the preparation and serving process. Ability to inventory and record information accurately. Ability to comprehend and apply written and verbal guidelines and directions, and explain these to others. Ability to establish and maintain positive working relationships. Ability to use and comprehend basic computer software as it relates to food service operations. DISCLAIMER This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.