Hard Rock International
New York, New York
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
New Waterloo
Austin, Texas
Job Details Job Location South Congress Hotel - Austin, TX Position Type Part Time Salary Range $8.25 - $8.25 Hourly Job Category Restaurant-Food Service Description SOUTH CONGRESS HOTEL is hiring for a BARBACK The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, a rooftop pool, an award-winning Lobby Bar, and two retail spaces, in addition to a range of community events + programming open to all. All locally owned, all right at the doorstep of Austin's favorite street. JOB OVERVIEW Barbacks are a key support position to maintain an efficient and appealing bar atmosphere. Bar service at New Waterloo is about combining great hospitality, technical skills, and warm personalities to create an upbeat, inviting bar environment. You must be constantly moving with a sense of urgency and fluidity to keep all bartenders stocked and supported. The person having this position must possess good communication skills, and have a thorough understanding of company policies and federal laws and regulations. QUALIFICATIONS 1 year of previous barback experience preferred Wednesday- Saturday availability required BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks paid time off annually 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is an independent hospitality development + management company. We make places that create a positive impact within the communities in which we live, work, play, and call home. Our brands include South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Revival Baltimore, El Capitan Hotel, and Albert Hotel. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Details Job Location South Congress Hotel - Austin, TX Position Type Part Time Salary Range $8.25 - $8.25 Hourly Job Category Restaurant-Food Service Description SOUTH CONGRESS HOTEL is hiring for a BARBACK The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, a rooftop pool, an award-winning Lobby Bar, and two retail spaces, in addition to a range of community events + programming open to all. All locally owned, all right at the doorstep of Austin's favorite street. JOB OVERVIEW Barbacks are a key support position to maintain an efficient and appealing bar atmosphere. Bar service at New Waterloo is about combining great hospitality, technical skills, and warm personalities to create an upbeat, inviting bar environment. You must be constantly moving with a sense of urgency and fluidity to keep all bartenders stocked and supported. The person having this position must possess good communication skills, and have a thorough understanding of company policies and federal laws and regulations. QUALIFICATIONS 1 year of previous barback experience preferred Wednesday- Saturday availability required BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks paid time off annually 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is an independent hospitality development + management company. We make places that create a positive impact within the communities in which we live, work, play, and call home. Our brands include South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Revival Baltimore, El Capitan Hotel, and Albert Hotel. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Oak View Group
Cleveland, Ohio
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at , and follow OVG on and . The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency. This role will pay an hourly wage of $12 plus tips For PT roles: Benefits: 401(k) savings plan and 401(k) matching. end 12/31/2024 Assist bartenders in preparing and serving drinks promptly and accurately. Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas. Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively. Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed. Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints. Train new barbacks on job responsibilities, safety procedures, and company policies. Adhere to all alcohol service regulations and company policies regarding responsible beverage service. Previous experience as a barback or in a similar role is preferred. Demonstrated ability to lead and motivate a team. Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers. Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol. Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks. Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment. Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at , and follow OVG on and . The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency. This role will pay an hourly wage of $12 plus tips For PT roles: Benefits: 401(k) savings plan and 401(k) matching. end 12/31/2024 Assist bartenders in preparing and serving drinks promptly and accurately. Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas. Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively. Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed. Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints. Train new barbacks on job responsibilities, safety procedures, and company policies. Adhere to all alcohol service regulations and company policies regarding responsible beverage service. Previous experience as a barback or in a similar role is preferred. Demonstrated ability to lead and motivate a team. Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers. Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol. Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks. Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment. Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oakview Group
Cleveland, Ohio
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency. This role will pay an hourly wage of $12 plus tips For PT roles: Benefits: 401(k) savings plan and 401(k) matching. end 12/31/2024 Responsibilities Assist bartenders in preparing and serving drinks promptly and accurately. Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas. Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively. Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed. Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints. Train new barbacks on job responsibilities, safety procedures, and company policies. Adhere to all alcohol service regulations and company policies regarding responsible beverage service. Qualifications Previous experience as a barback or in a similar role is preferred. Demonstrated ability to lead and motivate a team. Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers. Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol. Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks. Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment. Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency. This role will pay an hourly wage of $12 plus tips For PT roles: Benefits: 401(k) savings plan and 401(k) matching. end 12/31/2024 Responsibilities Assist bartenders in preparing and serving drinks promptly and accurately. Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas. Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively. Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed. Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints. Train new barbacks on job responsibilities, safety procedures, and company policies. Adhere to all alcohol service regulations and company policies regarding responsible beverage service. Qualifications Previous experience as a barback or in a similar role is preferred. Demonstrated ability to lead and motivate a team. Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers. Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol. Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks. Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment. Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.