Without you, making the right decisions to maximize profitability and resource utilization in the catering, kitchen, meeting and banquet departments wouldn't taste so good. We're looking for a Director, Food and Beverage who can be positive, assertive and efficient when it comes to planning, organizing and managing departmental operations, and guiding the team towards creative achievements. The Director of Food & Beverage will oversee all Food and beverage operations including meeting spaces, Norca Restaurant & Bar, Jackson Café, breakfast, lobby and room service as well as kitchen operations. WHAT YOU'LL DO Develop the offer, action plan and budget around the banquets, meetings and events department as well as the catering department to ensure profitable and smooth operations. Participate in the yearly strategic planning meeting with the hotel upper management Recruit, welcome, train, support, develop and manage the performance of the department's employees. Plan staffing needs in addition to providing them with a safe and pleasant working environment through regular communication as well as good inventory and material management. Ensure quality and maintain standards in terms of production, service and guest satisfaction. Oversee the service and production sides as one big team. WHAT YOU'LL BRING Minimum 5 years' experience in a management role Sharp skills in event planning, enhancing service offerings, good sense of time and resource management Outgoing personality with a dynamic yet professional attitude Proven ability to lead and support teams in all kinds of situations Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation Sense of leadership including excellent communication skills Bilingualism, an asset, due to the nature of the tasks, or interactions with English-speaking colleagues, partners or customers, anywhere in Canada. WHAT WE OFFER Passionate about travel? Take advantage of special rates when you stay at Germain Hotels to travel the country. Again and again! A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. Squats help you relax? Get access to a state-of-the-art gym right in your workplace. Apply - we look forward to hearing from you!
May 02, 2024
Full time
Without you, making the right decisions to maximize profitability and resource utilization in the catering, kitchen, meeting and banquet departments wouldn't taste so good. We're looking for a Director, Food and Beverage who can be positive, assertive and efficient when it comes to planning, organizing and managing departmental operations, and guiding the team towards creative achievements. The Director of Food & Beverage will oversee all Food and beverage operations including meeting spaces, Norca Restaurant & Bar, Jackson Café, breakfast, lobby and room service as well as kitchen operations. WHAT YOU'LL DO Develop the offer, action plan and budget around the banquets, meetings and events department as well as the catering department to ensure profitable and smooth operations. Participate in the yearly strategic planning meeting with the hotel upper management Recruit, welcome, train, support, develop and manage the performance of the department's employees. Plan staffing needs in addition to providing them with a safe and pleasant working environment through regular communication as well as good inventory and material management. Ensure quality and maintain standards in terms of production, service and guest satisfaction. Oversee the service and production sides as one big team. WHAT YOU'LL BRING Minimum 5 years' experience in a management role Sharp skills in event planning, enhancing service offerings, good sense of time and resource management Outgoing personality with a dynamic yet professional attitude Proven ability to lead and support teams in all kinds of situations Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation Sense of leadership including excellent communication skills Bilingualism, an asset, due to the nature of the tasks, or interactions with English-speaking colleagues, partners or customers, anywhere in Canada. WHAT WE OFFER Passionate about travel? Take advantage of special rates when you stay at Germain Hotels to travel the country. Again and again! A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. Squats help you relax? Get access to a state-of-the-art gym right in your workplace. Apply - we look forward to hearing from you!
Restaurant Managing Partner Casual Theme-Industry Leader We Are Looking For A Managing Partner To Lead Our Unique And Fast-Growing Restaurant. We Rely On The Best Leaders To Uphold Our Promise Of Serving An Unforgettable Service And Culinary Experience To Our Guests! Apply Today for our location in Arlington, Virginia. Our Management Teams embrace the opportunity of working in an environment where their leadership has the highest impact on every shift, everyday. We opened our first restaurant in 2002, and we have grown to almost 50 restaurants in 16 states with expansion plans scheduled for this year. We pride ourselves on our commitment to authenticity which means when it comes to our food; every menu item is made-from-scratch and prepared "to order", nothing is pre-made. In our restaurant nothing is more important than delivering hospitality and great food to our guests. We believe this is why we have earned the TripAdvisor's 2013 Certificate of Excellence Award. This award celebrates hospitality excellence for businesses who consistently achieve outstanding traveler reviews on TripAdvisor. Our restaurants are lead by a team of restaurant professionals led by the Managing Partner. Assisting the Proprietor are the Restaurant Manager and the Kitchen Manager. You don't want to miss this exciting opportunity as a Restaurant Managing Partner for our location in Arlington, Virginia. Title of Position: Restaurant Managing Partner Job Description: The Managing Partner position is generally made up of three core responsibilities: People, Sales, and Profits The Managing Partner will continually build sales through service, will create and implement a sales-growth plan both inside and outside of the restaurant and will establish, identify and execute strategic plans with the Director of Operations. This Managing Partner will be held accountable for all P&L aspects of the restaurant by their ability to manage and monitor food, beverage and labor costs within the budget while quality and service standards are upheld. Benefits: Industry Leading Compensation Quarterly Bonus Structure Medical/Dental/Vision Coverage Long and Short Term Disability Life Insurance 401(K) Paid Vacation Qualifications: Three plus years of restaurant management experience in a high volume atmosphere is a must for the Restaurant Managing Partner A true desire to mentor and develop others is a trait the Restaurant Managing Partner must posses The Restaurant Managing Partner must be proficient in achieving solid financial for the Restaurant Manager The Restaurant Managing Partner must be extremely guest orientated with the highest degree of honesty and integrity The Restaurant Managing Partner may be required to work nights/weekends/holidays Apply Now-Restaurant Managing Partner located in Arlington, Virginia To be considered for this position, email your resume to
Apr 30, 2024
Restaurant Managing Partner Casual Theme-Industry Leader We Are Looking For A Managing Partner To Lead Our Unique And Fast-Growing Restaurant. We Rely On The Best Leaders To Uphold Our Promise Of Serving An Unforgettable Service And Culinary Experience To Our Guests! Apply Today for our location in Arlington, Virginia. Our Management Teams embrace the opportunity of working in an environment where their leadership has the highest impact on every shift, everyday. We opened our first restaurant in 2002, and we have grown to almost 50 restaurants in 16 states with expansion plans scheduled for this year. We pride ourselves on our commitment to authenticity which means when it comes to our food; every menu item is made-from-scratch and prepared "to order", nothing is pre-made. In our restaurant nothing is more important than delivering hospitality and great food to our guests. We believe this is why we have earned the TripAdvisor's 2013 Certificate of Excellence Award. This award celebrates hospitality excellence for businesses who consistently achieve outstanding traveler reviews on TripAdvisor. Our restaurants are lead by a team of restaurant professionals led by the Managing Partner. Assisting the Proprietor are the Restaurant Manager and the Kitchen Manager. You don't want to miss this exciting opportunity as a Restaurant Managing Partner for our location in Arlington, Virginia. Title of Position: Restaurant Managing Partner Job Description: The Managing Partner position is generally made up of three core responsibilities: People, Sales, and Profits The Managing Partner will continually build sales through service, will create and implement a sales-growth plan both inside and outside of the restaurant and will establish, identify and execute strategic plans with the Director of Operations. This Managing Partner will be held accountable for all P&L aspects of the restaurant by their ability to manage and monitor food, beverage and labor costs within the budget while quality and service standards are upheld. Benefits: Industry Leading Compensation Quarterly Bonus Structure Medical/Dental/Vision Coverage Long and Short Term Disability Life Insurance 401(K) Paid Vacation Qualifications: Three plus years of restaurant management experience in a high volume atmosphere is a must for the Restaurant Managing Partner A true desire to mentor and develop others is a trait the Restaurant Managing Partner must posses The Restaurant Managing Partner must be proficient in achieving solid financial for the Restaurant Manager The Restaurant Managing Partner must be extremely guest orientated with the highest degree of honesty and integrity The Restaurant Managing Partner may be required to work nights/weekends/holidays Apply Now-Restaurant Managing Partner located in Arlington, Virginia To be considered for this position, email your resume to
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
May 03, 2024
Full time
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
Job Description Job Description Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PI50489b9710eb-3072
May 03, 2024
Full time
Job Description Job Description Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PI50489b9710eb-3072
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
May 03, 2024
Full time
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 03, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
May 03, 2024
Full time
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 02, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 02, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIca4136f8d0b3-3072
May 02, 2024
Full time
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIca4136f8d0b3-3072
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIba1f1-
May 01, 2024
Full time
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIba1f1-
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-
May 01, 2024
Full time
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340
Apr 22, 2024
Full time
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340