About Us Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That's what our customers experience. At Wonder, we want to make world-class food within reach, no matter where you live. That's why we've created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs-including some of the most accomplished leaders in the technology, culinary, and logistics industries-we're growing. Join us in pioneering a new category of dining called "Fast-Fine", and revolutionizing the way people eat. About the role As a Finance Business Partner , you will play a pivotal role in driving operational excellence and financial performance across our growing portfolio of restaurants. As strategic advisors to the Head of Restaurant Operations, you will leverage your expertise in operational finance to identify opportunities for improvement, optimize costs, and maximize profitability, ensuring that every decision is aligned with our commitment to delivering exceptional experiences and sustainable growth. Strategic Business Partner: Serve as a key financial advisor and strategic partner to the Head of Restaurant Operations, providing insights and analysis to drive operational efficiency, improve profitability, and support strategic decision-making. Operational Finance Expertise: Leverage a strong background in strategic and operational finance to identify opportunities for process improvement and cost optimization, utilizing financial data to drive operational excellence and enhance business performance. Cross-Functional Collaboration: Work collaboratively across departments to align financial strategies with operational objectives , fostering effective communication and synergy between finance, operations, and other functional areas. Ownership of Restaurant P&Ls: Take ownership of restaurant Profit and Loss (P&L) statements and associated Key Performance Indicators (KPIs) in partnership with the Head of Restaurant Operations, providing insights into business-line profitability, including analysis of COGS, labor, rent, and capital expenditures. Insightful Analysis: Drive insightful analysis of restaurant financial performance, identifying trends, opportunities, and risks to inform decision-making and drive continuous improvement. Collaboration with FP&A Team: Work closely with the Financial Planning & Analysis (FP&A) team to provide input and insights for the forecasting and budgeting process, ensuring alignment between operational plans and overall corporate financial objectives . Operational Finance Background: Bring a strong background in operational finance, particularly in the 4-Wall Restaurant/Quick-Service Restaurant (QSR) industry, to the role, leveraging industry-specific knowledge and expertise to drive financial performance and operational efficiency . The experience you have The ideal candidate for the Director of Finance Business Partner position at Wonder is a strategic advisor with a proven track record in operational finance within the restaurant or QSR industry. They should possess strong analytical skills, business acumen, and the ability to collaborate effectively cross-functionally, driving insights to optimize costs, improve profitability, and support the achievement of business objective s . E xperience in strategic and operational finance roles, with a focus on the restaurant or QSR industry. Proven track record of identifying and implementing operational process improvements using financial analysis and insights. Strong understanding of restaurant P&L management and associated KPIs, with the ability to drive profitability and efficiency improvements. Experience working cross-functionally and collaborating with teams across different departments. Excellent analytical and problem-solving skills, with the ability to translate financial data into actionable insights. Proficiency in financial modeling and analysis, with advanced Excel skills. Strong communication and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization . The way you work You thrive on bridging the gap between finance and operations, seamlessly integrating financial insights into operational decision-making processes to drive efficiency and profitability. You excel in building strong relationships and collaborating with stakeholders across departments, leveraging your financial expertise to influence and align business strategies. You possess a keen eye for detail and a proactive mindset, constantly seeking out opportunities to optimize processes and drive continuous improvement in restaurant financial performance. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. Base Salary: $210,000
May 21, 2024
Full time
About Us Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That's what our customers experience. At Wonder, we want to make world-class food within reach, no matter where you live. That's why we've created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs-including some of the most accomplished leaders in the technology, culinary, and logistics industries-we're growing. Join us in pioneering a new category of dining called "Fast-Fine", and revolutionizing the way people eat. About the role As a Finance Business Partner , you will play a pivotal role in driving operational excellence and financial performance across our growing portfolio of restaurants. As strategic advisors to the Head of Restaurant Operations, you will leverage your expertise in operational finance to identify opportunities for improvement, optimize costs, and maximize profitability, ensuring that every decision is aligned with our commitment to delivering exceptional experiences and sustainable growth. Strategic Business Partner: Serve as a key financial advisor and strategic partner to the Head of Restaurant Operations, providing insights and analysis to drive operational efficiency, improve profitability, and support strategic decision-making. Operational Finance Expertise: Leverage a strong background in strategic and operational finance to identify opportunities for process improvement and cost optimization, utilizing financial data to drive operational excellence and enhance business performance. Cross-Functional Collaboration: Work collaboratively across departments to align financial strategies with operational objectives , fostering effective communication and synergy between finance, operations, and other functional areas. Ownership of Restaurant P&Ls: Take ownership of restaurant Profit and Loss (P&L) statements and associated Key Performance Indicators (KPIs) in partnership with the Head of Restaurant Operations, providing insights into business-line profitability, including analysis of COGS, labor, rent, and capital expenditures. Insightful Analysis: Drive insightful analysis of restaurant financial performance, identifying trends, opportunities, and risks to inform decision-making and drive continuous improvement. Collaboration with FP&A Team: Work closely with the Financial Planning & Analysis (FP&A) team to provide input and insights for the forecasting and budgeting process, ensuring alignment between operational plans and overall corporate financial objectives . Operational Finance Background: Bring a strong background in operational finance, particularly in the 4-Wall Restaurant/Quick-Service Restaurant (QSR) industry, to the role, leveraging industry-specific knowledge and expertise to drive financial performance and operational efficiency . The experience you have The ideal candidate for the Director of Finance Business Partner position at Wonder is a strategic advisor with a proven track record in operational finance within the restaurant or QSR industry. They should possess strong analytical skills, business acumen, and the ability to collaborate effectively cross-functionally, driving insights to optimize costs, improve profitability, and support the achievement of business objective s . E xperience in strategic and operational finance roles, with a focus on the restaurant or QSR industry. Proven track record of identifying and implementing operational process improvements using financial analysis and insights. Strong understanding of restaurant P&L management and associated KPIs, with the ability to drive profitability and efficiency improvements. Experience working cross-functionally and collaborating with teams across different departments. Excellent analytical and problem-solving skills, with the ability to translate financial data into actionable insights. Proficiency in financial modeling and analysis, with advanced Excel skills. Strong communication and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization . The way you work You thrive on bridging the gap between finance and operations, seamlessly integrating financial insights into operational decision-making processes to drive efficiency and profitability. You excel in building strong relationships and collaborating with stakeholders across departments, leveraging your financial expertise to influence and align business strategies. You possess a keen eye for detail and a proactive mindset, constantly seeking out opportunities to optimize processes and drive continuous improvement in restaurant financial performance. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. Base Salary: $210,000
Glowbal Restaurant Group
Vancouver, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
May 21, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
May 17, 2024
Full time
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
GENERAL DESCRIPTION OF POSITION As the Sr. Category Manager, Fresh Food - Enterprise Food & Beverage at QuickChek (a subsidiary of Murphy USA), you will lead the largest area of the QuickChek food & beverage business. You will be responsible for owning food strategy and driving successful implementation and execution. This individual will collaborate closely with the Director of Enterprise Food & Beverage Category Management with, amongst other things: strategy development, merchandising initiatives, product mix, placement, pricing, partner/vendor negotiations and team leadership. This individual will work closely with internal partners to analyze existing business and be responsible for helping to drive strategy, innovation, and strong financial performance across the category. The successful candidate will possess strong leadership skills, curiosity, attention to detail, high energy, agility, and sound business acumen. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team-oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES â Develop and implement the strategic plan for food product lines. â Manage the area end-to-end with a focus on strategy, execution, financial results (P&L) â Remain informed about market trends, customer preferences, and competitive landscape to identify new growth opportunities and assist in selecting the right mix of products for the category based on those factors. â Establish and maintain relationships with partners, suppliers, vendors. â Negotiate terms, pricing, and agreements with vendors to optimize costs and maintain product quality. â Assist in selecting the right mix of products for the category based on customer demands and market trends. â Collaborate with Analytics, Revenue Management, Marketing, Sales, Operations, and other departments to set pricing strategies and guide category strategy. â Assist in planning and executing promotional campaigns to drive sales and customer engagement. â Analyze sales data and customer feedback to make informed decisions about assortment adjustments and pricing changes. â Develops annual category plans which include current situation analysis, vision/strategy, and specific category plans. Plans include assortment and positioning, product improvements and development plans, projected revenues and gross profit, display, price, promotion and communication to stores. â Plans seasonal calendars, monthly implementation plans and recurring assortment change calendars. â Works with Marketing Department on advertising/promotions for assigned category. â Prepare and present reports on category performance and key metrics. â Performs routine SKU rationalization and works closely with suppliers and operations â Assist in the launch of new products, including market research, pricing, and promotional planning. â Expect to travel 25% of the time PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 5-7 years of full-time experience (10+ years preferred) specifically in category management - ideally in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry. Knowledge of market trends, and customer preferences is a plus. â Ability to lead a team as well as influence others across the organization, including senior leadership. â Strong analytical skills with the ability to interpret data and make data-driven decisions. â Excellent communication and interpersonal skills for effective collaboration. EDUCATION â A four-year college degree is required.
May 08, 2024
Full time
GENERAL DESCRIPTION OF POSITION As the Sr. Category Manager, Fresh Food - Enterprise Food & Beverage at QuickChek (a subsidiary of Murphy USA), you will lead the largest area of the QuickChek food & beverage business. You will be responsible for owning food strategy and driving successful implementation and execution. This individual will collaborate closely with the Director of Enterprise Food & Beverage Category Management with, amongst other things: strategy development, merchandising initiatives, product mix, placement, pricing, partner/vendor negotiations and team leadership. This individual will work closely with internal partners to analyze existing business and be responsible for helping to drive strategy, innovation, and strong financial performance across the category. The successful candidate will possess strong leadership skills, curiosity, attention to detail, high energy, agility, and sound business acumen. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team-oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES â Develop and implement the strategic plan for food product lines. â Manage the area end-to-end with a focus on strategy, execution, financial results (P&L) â Remain informed about market trends, customer preferences, and competitive landscape to identify new growth opportunities and assist in selecting the right mix of products for the category based on those factors. â Establish and maintain relationships with partners, suppliers, vendors. â Negotiate terms, pricing, and agreements with vendors to optimize costs and maintain product quality. â Assist in selecting the right mix of products for the category based on customer demands and market trends. â Collaborate with Analytics, Revenue Management, Marketing, Sales, Operations, and other departments to set pricing strategies and guide category strategy. â Assist in planning and executing promotional campaigns to drive sales and customer engagement. â Analyze sales data and customer feedback to make informed decisions about assortment adjustments and pricing changes. â Develops annual category plans which include current situation analysis, vision/strategy, and specific category plans. Plans include assortment and positioning, product improvements and development plans, projected revenues and gross profit, display, price, promotion and communication to stores. â Plans seasonal calendars, monthly implementation plans and recurring assortment change calendars. â Works with Marketing Department on advertising/promotions for assigned category. â Prepare and present reports on category performance and key metrics. â Performs routine SKU rationalization and works closely with suppliers and operations â Assist in the launch of new products, including market research, pricing, and promotional planning. â Expect to travel 25% of the time PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 5-7 years of full-time experience (10+ years preferred) specifically in category management - ideally in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry. Knowledge of market trends, and customer preferences is a plus. â Ability to lead a team as well as influence others across the organization, including senior leadership. â Strong analytical skills with the ability to interpret data and make data-driven decisions. â Excellent communication and interpersonal skills for effective collaboration. EDUCATION â A four-year college degree is required.
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!" It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER (), passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fueling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Pemberton. Start Date: Immediately Pay: $29-32 / hour including tips. In this role: You will work as the Assistant Front-of-House Manager of Mile One Eating House. You will be responsible for supporting the manager in the day-to-day planning, operations, performance and procedures for Front-of-House operations at Mile One. Specific Tasks Include: Service • Participate and manage the correct appearance of each service, including set-up and tidy up at the beginning and end of each service. • Leading the team during service, directing staff and ensuring quality of service and products. • Participate and manage to ensure staff are following food safety procedures. • Participate and manage to ensure staff are following Serving It Right procedures. • Resolve guest complaints. When this is not possible, refer to other managers and directors for assistance. Operations • Oversee daily operations of all items pertaining to service. • Daily and weekly oversight of craft beer as related to Revel, daily tap sheet, and restaurant signage. • Assess, plan and delegate accordingly each service's execution. • Manage daily bookings at Mile One. • Ordering all products for the front of house. • Understand proper use of equipment including coffee machines, ice machines, refrigeration, freezers, dishwashers, ventilation, small appliances, draft systems and knives. • Ensure maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and report any loss in order to organize replacement of equipment. • Follow up on the quality and consistency of food prepared in the kitchen by means of checklists, communication with chef and cooks. Occasionally perform checks for taste, temperature and visual appeal. • Verify that kitchen staff has prepared all menus with proper recipe and portion servings, and correct for each individual menu item. • Ensure all FOH related invoicing is properly received and acknowledged by the receiving staff member by signature and name printed on all delivery invoices. All invoices delivered to wall file for accounting to access • Maintain a thorough knowledge of all menu items, and train staff on specifics of each menu item. • Participate closely with all staff and management to ensure all deadlines are met according to restaurant targets. • Oversight of closing procedures from an audit perspective. Communications • Be the point of contact for restaurant staff each day, to include a pre-shift meeting outlining the service with specific responsibilities/timings/uniform requirements. • Actively participate in weekly 1 - 1 meetings with Manager. • Communicate closely with other leads and managers to ensure schedules are being respected. • Continue developing daily report with operational leaders to be a more effective tool to report on all aspects of the daily business at Mile One. • Respond to online reviews. • Participate in Social Media content creation and posting. Human resources • Conduct the necessary training of FOH staff at the restaurant. • Ensure all staff have completed and understand New Hire Training Online Module & Whistler Cooks Restaurant's policies and event procedures. • Handle disciplinary actions with staff when needed or address manager/director when required. • Use recognition to boost staff morale and productivity. Applicant Requirements Minimum Job Requirements/ Experience: • Minimum 1 year of supervisor/lead experience required. • Restaurant experience required. • Previous staff training experience would be desirable. • Possess Serving it Right certification. • Possess or obtain Food Safe certification Level 1. Knowledge/Skills/Aptitudes • Excellent food and beverage knowledge. • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for an entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. Staff Perks: • Discounts across all Whistler Cooks venues. • Free hearty meal during shifts. • Extended health benefits for full-time staff after six months. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
May 21, 2024
Full time
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!" It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER (), passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fueling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Pemberton. Start Date: Immediately Pay: $29-32 / hour including tips. In this role: You will work as the Assistant Front-of-House Manager of Mile One Eating House. You will be responsible for supporting the manager in the day-to-day planning, operations, performance and procedures for Front-of-House operations at Mile One. Specific Tasks Include: Service • Participate and manage the correct appearance of each service, including set-up and tidy up at the beginning and end of each service. • Leading the team during service, directing staff and ensuring quality of service and products. • Participate and manage to ensure staff are following food safety procedures. • Participate and manage to ensure staff are following Serving It Right procedures. • Resolve guest complaints. When this is not possible, refer to other managers and directors for assistance. Operations • Oversee daily operations of all items pertaining to service. • Daily and weekly oversight of craft beer as related to Revel, daily tap sheet, and restaurant signage. • Assess, plan and delegate accordingly each service's execution. • Manage daily bookings at Mile One. • Ordering all products for the front of house. • Understand proper use of equipment including coffee machines, ice machines, refrigeration, freezers, dishwashers, ventilation, small appliances, draft systems and knives. • Ensure maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and report any loss in order to organize replacement of equipment. • Follow up on the quality and consistency of food prepared in the kitchen by means of checklists, communication with chef and cooks. Occasionally perform checks for taste, temperature and visual appeal. • Verify that kitchen staff has prepared all menus with proper recipe and portion servings, and correct for each individual menu item. • Ensure all FOH related invoicing is properly received and acknowledged by the receiving staff member by signature and name printed on all delivery invoices. All invoices delivered to wall file for accounting to access • Maintain a thorough knowledge of all menu items, and train staff on specifics of each menu item. • Participate closely with all staff and management to ensure all deadlines are met according to restaurant targets. • Oversight of closing procedures from an audit perspective. Communications • Be the point of contact for restaurant staff each day, to include a pre-shift meeting outlining the service with specific responsibilities/timings/uniform requirements. • Actively participate in weekly 1 - 1 meetings with Manager. • Communicate closely with other leads and managers to ensure schedules are being respected. • Continue developing daily report with operational leaders to be a more effective tool to report on all aspects of the daily business at Mile One. • Respond to online reviews. • Participate in Social Media content creation and posting. Human resources • Conduct the necessary training of FOH staff at the restaurant. • Ensure all staff have completed and understand New Hire Training Online Module & Whistler Cooks Restaurant's policies and event procedures. • Handle disciplinary actions with staff when needed or address manager/director when required. • Use recognition to boost staff morale and productivity. Applicant Requirements Minimum Job Requirements/ Experience: • Minimum 1 year of supervisor/lead experience required. • Restaurant experience required. • Previous staff training experience would be desirable. • Possess Serving it Right certification. • Possess or obtain Food Safe certification Level 1. Knowledge/Skills/Aptitudes • Excellent food and beverage knowledge. • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for an entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. Staff Perks: • Discounts across all Whistler Cooks venues. • Free hearty meal during shifts. • Extended health benefits for full-time staff after six months. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!" It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER (), passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fuelling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Whistler. Start Date: Spring/Summer 2024 Pay: $32-35 / hour including tips. In this role: You will work as the Assistant Manager of Hunter Gather Eatery & Taphouse. You will be responsible for supporting the manager in the day-to-day planning, operations, performance and procedures for Hunter Gather. Specific Tasks Include: Service • Participate and manage the correct appearance of each service, including set-up and tidy up at the beginning and end of each service. • Leading the team during service, directing staff and ensuring quality of service and products. • Participate and manage to ensure staff are following food safety procedures. • Participate and manage to ensure staff are following Serving It Right procedures. • Resolve guest complaints. When this is not possible, refer to other managers and directors for assistance. Operations • Conduct a pre-shift meeting with the whole team. • Oversee daily operations of all items pertaining to service. • Daily and weekly oversight of craft beer as related to Revel, daily tap sheet, and restaurant signage. • Assess, plan and delegate accordingly each service's execution. • Manage daily bookings at Hunter Gather. • Ordering all products for the front of house. • Understand proper use of equipment including coffee machines, ice machines, refrigeration, freezers, dishwashers, ventilation, small appliances, draft systems and knives. • Ensure maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and report any loss in order to organize replacement of equipment. • Follow up on the quality and consistency of food prepared in the kitchen by means of checklists, communication with chef and cooks. Occasionally perform checks for taste, temperature and visual appeal. • Verify that kitchen staff has prepared all menus with proper recipe and portion servings, and correct for each individual menu item. • Ensure all FOH related invoicing is properly received and acknowledged by the receiving staff member by signature and name printed on all delivery invoices. All invoices delivered to wall file for accounting to access • Maintain a thorough knowledge of all menu items, and train staff on specifics of each menu item. • Participate closely with all staff and management to ensure all deadlines are met according to restaurant targets. • Oversight of closing procedures from an audit perspective. Communications • Be the point of contact for restaurant staff each day, to include a pre- shift meeting outlining the service with specific responsibilities/timings/uniform requirements. • Actively attend weekly 1 - 1 meetings with Manager. • Communicate closely with other leads and managers to ensure schedules are being respected. • Continue developing daily report with operational leaders to be a more effective tool to report on all aspects of the daily business at HG. • Respond to reviews online • Participate in Social Media content creation and pasting Human resources • Conduct the necessary training of FOH staff at the restaurant. • Ensure all staff have completed and understand New Hire Training Online Module & Whistler Cooks Restaurant's policies and event procedures. • Handle disciplinary actions with staff when needed or address manager/director when required. • Use recognition to boost staff morale and productivity. Applicant Requirements Minimum Job Requirements/ Experience: • Minimum 1 year of supervisor/lead experience required. • Restaurant experience required. • Previous staff training experience would be desirable. • Possess serving it right certification. • Possess or obtain food safe certification level 1. Knowledge/Skills/Aptitudes • Excellent food and beverage knowledge. • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for an entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. Staff Perks: • Discounts across all Whistler Cooks venues. • Free hearty meal during shifts. • Extended health benefits for full-time staff after six months. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
May 21, 2024
Full time
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!" It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER (), passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fuelling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Whistler. Start Date: Spring/Summer 2024 Pay: $32-35 / hour including tips. In this role: You will work as the Assistant Manager of Hunter Gather Eatery & Taphouse. You will be responsible for supporting the manager in the day-to-day planning, operations, performance and procedures for Hunter Gather. Specific Tasks Include: Service • Participate and manage the correct appearance of each service, including set-up and tidy up at the beginning and end of each service. • Leading the team during service, directing staff and ensuring quality of service and products. • Participate and manage to ensure staff are following food safety procedures. • Participate and manage to ensure staff are following Serving It Right procedures. • Resolve guest complaints. When this is not possible, refer to other managers and directors for assistance. Operations • Conduct a pre-shift meeting with the whole team. • Oversee daily operations of all items pertaining to service. • Daily and weekly oversight of craft beer as related to Revel, daily tap sheet, and restaurant signage. • Assess, plan and delegate accordingly each service's execution. • Manage daily bookings at Hunter Gather. • Ordering all products for the front of house. • Understand proper use of equipment including coffee machines, ice machines, refrigeration, freezers, dishwashers, ventilation, small appliances, draft systems and knives. • Ensure maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and report any loss in order to organize replacement of equipment. • Follow up on the quality and consistency of food prepared in the kitchen by means of checklists, communication with chef and cooks. Occasionally perform checks for taste, temperature and visual appeal. • Verify that kitchen staff has prepared all menus with proper recipe and portion servings, and correct for each individual menu item. • Ensure all FOH related invoicing is properly received and acknowledged by the receiving staff member by signature and name printed on all delivery invoices. All invoices delivered to wall file for accounting to access • Maintain a thorough knowledge of all menu items, and train staff on specifics of each menu item. • Participate closely with all staff and management to ensure all deadlines are met according to restaurant targets. • Oversight of closing procedures from an audit perspective. Communications • Be the point of contact for restaurant staff each day, to include a pre- shift meeting outlining the service with specific responsibilities/timings/uniform requirements. • Actively attend weekly 1 - 1 meetings with Manager. • Communicate closely with other leads and managers to ensure schedules are being respected. • Continue developing daily report with operational leaders to be a more effective tool to report on all aspects of the daily business at HG. • Respond to reviews online • Participate in Social Media content creation and pasting Human resources • Conduct the necessary training of FOH staff at the restaurant. • Ensure all staff have completed and understand New Hire Training Online Module & Whistler Cooks Restaurant's policies and event procedures. • Handle disciplinary actions with staff when needed or address manager/director when required. • Use recognition to boost staff morale and productivity. Applicant Requirements Minimum Job Requirements/ Experience: • Minimum 1 year of supervisor/lead experience required. • Restaurant experience required. • Previous staff training experience would be desirable. • Possess serving it right certification. • Possess or obtain food safe certification level 1. Knowledge/Skills/Aptitudes • Excellent food and beverage knowledge. • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for an entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. Staff Perks: • Discounts across all Whistler Cooks venues. • Free hearty meal during shifts. • Extended health benefits for full-time staff after six months. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIca4136f8d0b3-3072
May 21, 2024
Full time
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIca4136f8d0b3-3072
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!". It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER () or passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fueling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Whistler. Start Date: Winter 2022/2023 Starting Wage: $70,000 - $90,000 including tips. In this role: You will work at Hunter Gather Eatery & Taphouse. You will be responsible organizing, supervising and evaluating onsite operations and procedures for Hunter Gather Eatery and Taphouse. Specific Tasks Include: Operations: • Manage long term strategic goals for the location. • Achieve targets set for revenue and expenses. • Manage daily operations of all items pertaining to production and service. • Assess, manage and delegate tasks accordingly to direct reports. • Maintain a thorough knowledge of all menu items. • Ensure that ordering and stock levels are maintained for operations. • Follow up on the quality and consistency of food and service through communication with direct reports • Oversee the front of house schedule. • Manage vendor communication. . • Manage location cleanliness and organization. • Manage the proper use of equipment including coffee machines, ice machines, • Manage maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and to perform daily operations and conduct inventories to ensure minimum loss, and organize replacement of equipment. • Oversee and delegate staff training and performance. • Resolve guest complaints, through consultation with the Director of Operations and / Or Whistler Cooks Group of Companies General Manager. Communications • To be the point of contact for location based staff as it relates to their specific responsibilities/timings/uniform requirements. • Attend weekly meetings with the Director of Operations and / Or Whistler Cooks Group of Companies General Manager. • Communicate closely with direct reports to ensure schedules are being respected. • Manage online review. • Manage social media content creation and posting. • Manage marketing and promotion of the location including (but not limited to) social media and local advertising. You will need to: • Minimum 5 year of supervisor / management experience. • Possess serving it right certification. • Possess or obtain food safe certification level 1. • Extensive Experience at different food and beverage locations. Knowledge / Skills / Aptitudes: • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
May 21, 2024
Full time
At Whistler Cooks Hunter Gather Cranked Mile One "We love feeding people!". It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING () team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER () or passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE () focusing on great BC ingredients, or even fueling up customers with their daily caffeine fix at CRANKED. () Join our team and LIVE WORK LEARN () in Whistler. Start Date: Winter 2022/2023 Starting Wage: $70,000 - $90,000 including tips. In this role: You will work at Hunter Gather Eatery & Taphouse. You will be responsible organizing, supervising and evaluating onsite operations and procedures for Hunter Gather Eatery and Taphouse. Specific Tasks Include: Operations: • Manage long term strategic goals for the location. • Achieve targets set for revenue and expenses. • Manage daily operations of all items pertaining to production and service. • Assess, manage and delegate tasks accordingly to direct reports. • Maintain a thorough knowledge of all menu items. • Ensure that ordering and stock levels are maintained for operations. • Follow up on the quality and consistency of food and service through communication with direct reports • Oversee the front of house schedule. • Manage vendor communication. . • Manage location cleanliness and organization. • Manage the proper use of equipment including coffee machines, ice machines, • Manage maintenance and cleanliness of all equipment for the means of service, that equipment is kept in excellent shape and to perform daily operations and conduct inventories to ensure minimum loss, and organize replacement of equipment. • Oversee and delegate staff training and performance. • Resolve guest complaints, through consultation with the Director of Operations and / Or Whistler Cooks Group of Companies General Manager. Communications • To be the point of contact for location based staff as it relates to their specific responsibilities/timings/uniform requirements. • Attend weekly meetings with the Director of Operations and / Or Whistler Cooks Group of Companies General Manager. • Communicate closely with direct reports to ensure schedules are being respected. • Manage online review. • Manage social media content creation and posting. • Manage marketing and promotion of the location including (but not limited to) social media and local advertising. You will need to: • Minimum 5 year of supervisor / management experience. • Possess serving it right certification. • Possess or obtain food safe certification level 1. • Extensive Experience at different food and beverage locations. Knowledge / Skills / Aptitudes: • Knowledge of basic training techniques. • Understanding of regional health and sanitation laws. • Understanding of essential restaurant equipment usage and maintenance. • Professional oral and written communication skills. • Ability to work in a high energy and demanding environment. • Strong organizational, leadership, and problem solving skills. • Team player with ability to take direction. • Able to stand and exert fast-paced mobility for entire shift. • Able to frequently lift and carry food, beverage and other items greater than 35 pounds, able to transport up to 70 pounds regularly. At Whistler Cooks Hunter Gather Cranked Mile One, we believe in the power of diversity and inclusion to foster a welcoming workplace culture, learning, and success. We welcome individuals from all walks of life, backgrounds, and experiences to join our dynamic team.
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
May 20, 2024
Full time
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 20, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
May 20, 2024
Full time
Job Description Job Description Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PIdfdadbeeb5-
Job Description Job Description Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PI50489b9710eb-3072
May 20, 2024
Full time
Job Description Job Description Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PI50489b9710eb-3072
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 16, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 16, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
May 03, 2024
Full time
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIba1f1-
May 01, 2024
Full time
Do you have a passion to serve others some of the best food in Holland? Big E's Sports Bar and Grill in Holland has the opportunity to serve amazing food to amazing guests every day and make GREAT MONEY. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Starting wage: $3.84 plus Pool Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Check section assignment Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Roll lunch/dinner silverware (knife, fork) Take room service orders and deliver them to guests Obtain orders from guests ensuring accuracy Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges as prescribed by standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Provide pool service to guests in pool area Complete closing shift work Exhibit regular and recurrent attendance records Other duties as requested by management Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Server Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 3.84 Hourly Wage PIba1f1-
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-
May 01, 2024
Full time
Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Cook Shifts: 1st and 2nd Cook Wage: Up to $19.00, based on experience Cook Position can be used as a paid internship Cook Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Cook Position Summary: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, and IHG standards (standards are available online at ), as well as going above and beyond to ensure that guests are 100% satisfied. Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Cook Uniform and Appearance Guidelines: Cook Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Cook Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 19 Hourly Wage PId7a8fe23f1-