Assistant food service director reports to the Direct of the facility and assists in all the day to day activities. This is a senior living facility. Major Tasks, Duties, and Responsibilities Guide, support and coach department team in their daily activities. Train, develop, and empower the Foodservice staff. Ensure that New Horizon Foods systems, procedures and controls are in place. Ensure the department is managed in a fiscally responsible manner. In conjunction with the DM, develop a realistic annual budget and manage with budget as a guideline. Identify and resolve budgetary problems quickly. Develop annual business plans for each location with input from the client and DM. Continuously innovate and bring new ideas to each facility. Actively seek ways to increase contribution levels. Consistently deliver the quality food and service that is expected. Ensures that on-site personnel regularly measure customer satisfaction and "listen" to their customers. Provides direction and assistance in the development and initiation of new systems for improved efficiency and organization. Support unit personnel by providing appropriate corporate resources. Ensure all staff including self are adhering to all company policies in place including but not limited to Uniform Attendance Service standards Maintains ongoing communication with client, Home Office, FSD, and Clinical support staff to keep informed of current Foodservice operations and concerns. Recruit and develop future managers and leaders. Provide regular feedback to let staff members know how they are progressing and what opportunities are available. Evaluate the strengths and weaknesses of on-site personnel at each location and help them to develop a plan of action for improvement. Clearly define objectives for the property. Exhibit "empowering" behavior - respect people, listen, coach, reduce fear, encourage risk taking, support ideas, recognize efforts and accomplishment, facilitate goal setting. Develop a sense of ownership. Responsible for all actions within the department Responsible for corrective action when needed Responsible for properly training and ensure proper training for all staff Responsible for being proactive and not reactive Ensure that good safety and sanitation practices are followed. Ensure cleaning lists are in place Ensure All equipment is properly cleaned and maintained Conduct weekly checks of all equipment and cleanliness of facility Prepares self and staff for promotion or added responsibilities by continuously learning new skills. Attends department head, safety, infection control, quality assurance, and other facility or corporate meetings as directed. Makes frequent inspections of all work, storage, and servicing areas to determine that regulations and directions governing Foodservice activities are followed including compliance with safety and sanitation. Develops, maintains and annually updates the departmental Mission/Vision/Goals and facility and department Annual Quality Plan. Monitors dress code compliance with personnel as per facility policy. Develops and prepares policies and procedures governing handling and storage of supplies and equipment, sanitation, and record-keeping and compiling of reports. Maintains and annually updates the department policy and procedure manual. Prepares job descriptions and coordinating job competencies, organizational charts, manuals, and guidebooks covering all phases of departmental operations for use by employees. Conducts annual reviews on each employee comparing actual performance with expected performance and documents results and action taken in employee records. Monthly Operating Report Update regularly with invoices and numbers Understand how the operating report works and how to make appropriate adjustments Review for accuracy and discrepancies before sending in to the DM Maintain inventory levels and tracking Track dining numbers for each meal Ensure dining staff is properly trained in service standards Understand all dietary restrictions and have procedures in place for monitoring and staff compliance Compensation details: 20-21 Hourly Wage PI7cceb5598c4e-8374
May 21, 2024
Full time
Assistant food service director reports to the Direct of the facility and assists in all the day to day activities. This is a senior living facility. Major Tasks, Duties, and Responsibilities Guide, support and coach department team in their daily activities. Train, develop, and empower the Foodservice staff. Ensure that New Horizon Foods systems, procedures and controls are in place. Ensure the department is managed in a fiscally responsible manner. In conjunction with the DM, develop a realistic annual budget and manage with budget as a guideline. Identify and resolve budgetary problems quickly. Develop annual business plans for each location with input from the client and DM. Continuously innovate and bring new ideas to each facility. Actively seek ways to increase contribution levels. Consistently deliver the quality food and service that is expected. Ensures that on-site personnel regularly measure customer satisfaction and "listen" to their customers. Provides direction and assistance in the development and initiation of new systems for improved efficiency and organization. Support unit personnel by providing appropriate corporate resources. Ensure all staff including self are adhering to all company policies in place including but not limited to Uniform Attendance Service standards Maintains ongoing communication with client, Home Office, FSD, and Clinical support staff to keep informed of current Foodservice operations and concerns. Recruit and develop future managers and leaders. Provide regular feedback to let staff members know how they are progressing and what opportunities are available. Evaluate the strengths and weaknesses of on-site personnel at each location and help them to develop a plan of action for improvement. Clearly define objectives for the property. Exhibit "empowering" behavior - respect people, listen, coach, reduce fear, encourage risk taking, support ideas, recognize efforts and accomplishment, facilitate goal setting. Develop a sense of ownership. Responsible for all actions within the department Responsible for corrective action when needed Responsible for properly training and ensure proper training for all staff Responsible for being proactive and not reactive Ensure that good safety and sanitation practices are followed. Ensure cleaning lists are in place Ensure All equipment is properly cleaned and maintained Conduct weekly checks of all equipment and cleanliness of facility Prepares self and staff for promotion or added responsibilities by continuously learning new skills. Attends department head, safety, infection control, quality assurance, and other facility or corporate meetings as directed. Makes frequent inspections of all work, storage, and servicing areas to determine that regulations and directions governing Foodservice activities are followed including compliance with safety and sanitation. Develops, maintains and annually updates the departmental Mission/Vision/Goals and facility and department Annual Quality Plan. Monitors dress code compliance with personnel as per facility policy. Develops and prepares policies and procedures governing handling and storage of supplies and equipment, sanitation, and record-keeping and compiling of reports. Maintains and annually updates the department policy and procedure manual. Prepares job descriptions and coordinating job competencies, organizational charts, manuals, and guidebooks covering all phases of departmental operations for use by employees. Conducts annual reviews on each employee comparing actual performance with expected performance and documents results and action taken in employee records. Monthly Operating Report Update regularly with invoices and numbers Understand how the operating report works and how to make appropriate adjustments Review for accuracy and discrepancies before sending in to the DM Maintain inventory levels and tracking Track dining numbers for each meal Ensure dining staff is properly trained in service standards Understand all dietary restrictions and have procedures in place for monitoring and staff compliance Compensation details: 20-21 Hourly Wage PI7cceb5598c4e-8374
(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
May 21, 2024
Full time
(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 20, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
JOB OVERVIEW This is On-site in San Francisco. Must have Current Hotel Experience At the heart of impactful design lies a compelling narrative. We value the integration of each location's unique cultural and historical essence into our bespoke designs. Our esteemed luxury design team is on the hunt for adept storytellers and passionate designers, capable of inspiring both our team and clients to merge these elements into unparalleled designs and experiences. Join us to shape the future of luxury destinations and top-tier hospitality brands. ROLE CONTRIBUTIONS Drive the design process by collaborating closely with internal teams, prioritizing efficiency, cost-effectiveness, and accountability. Ensure all projects reflect the latest trends in Interior Design and adhere to specific hotel brand standards. Lead the Interior Design Program, aiming to educate and influence stakeholders about our hotel brand offerings. Collaborate with the Global Senior Vice President and Luxury Creative Director to foster a strong, cooperative workflow. Deliver compelling presentations to various organizational levels, including top executives and stakeholders, securing approval for design initiatives. Work with internal teams to devise innovative, budget-friendly strategies that support the strategic expansion goals of our brands. Guide the team through data-driven platforms like Oasis and Sonar, providing essential updates that facilitate business operations. Develop and oversee marketing strategies with business unit leaders to enhance brand recognition and drive development within existing and potential markets. Utilize industry expertise to secure and expand business relationships with owners and franchisees. Serve as the primary contact for owners and franchisees, ensuring top-tier service and effective problem resolution. Update and advise stakeholders on brand standards and design initiatives. Oversee the development and refinement of business processes, ensuring they meet current needs and implementing changes when necessary. Represent the brand at high-profile events like conferences and trade shows, embodying the company's commitment to luxury and quality. Develop and manage project and department budgets, ensuring fiscal responsibility. Foster strategic relationships to bolster the influence and reach of MI Interior Design services. Match department resources with team capabilities and project demands, optimizing performance. Support project management teams during construction to ensure standards of quality, budget, and schedule are maintained. Conduct regular reviews of team performance, providing feedback and fostering professional growth. Implement Property Improvement Plans (PIPs), coordinating closely with all relevant parties. Requirements Skills and Qualifications: Over 12 years of experience in interior design, with a focus on the hospitality sector. Preferably experienced in luxury hospitality settings. Adept in identifying and leveraging new trends and innovations within and outside the industry. Strong business insight and ability to solve complex problems creatively. Proven ability to establish and maintain effective cross-departmental relationships. Outstanding customer engagement and negotiation skills. Exceptional organizational capabilities with the capacity to handle multiple projects and resources. Advanced communication, project management, and presentation skills. Demonstrated ability to lead and inspire a team environment. Solid foundation in interior architecture and furniture, fixtures, and equipment (FF&E). Education and Experience: Bachelor's degree from a recognized program in interior design is highly preferred. Minimum 12 years of design experience, ideally within the hospitality industry. NCIDQ certification or membership in a professional association is advantageous. Equivalent professional experience may also be considered. Benefits Offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, paid parental leave, health savings account
May 20, 2024
Full time
JOB OVERVIEW This is On-site in San Francisco. Must have Current Hotel Experience At the heart of impactful design lies a compelling narrative. We value the integration of each location's unique cultural and historical essence into our bespoke designs. Our esteemed luxury design team is on the hunt for adept storytellers and passionate designers, capable of inspiring both our team and clients to merge these elements into unparalleled designs and experiences. Join us to shape the future of luxury destinations and top-tier hospitality brands. ROLE CONTRIBUTIONS Drive the design process by collaborating closely with internal teams, prioritizing efficiency, cost-effectiveness, and accountability. Ensure all projects reflect the latest trends in Interior Design and adhere to specific hotel brand standards. Lead the Interior Design Program, aiming to educate and influence stakeholders about our hotel brand offerings. Collaborate with the Global Senior Vice President and Luxury Creative Director to foster a strong, cooperative workflow. Deliver compelling presentations to various organizational levels, including top executives and stakeholders, securing approval for design initiatives. Work with internal teams to devise innovative, budget-friendly strategies that support the strategic expansion goals of our brands. Guide the team through data-driven platforms like Oasis and Sonar, providing essential updates that facilitate business operations. Develop and oversee marketing strategies with business unit leaders to enhance brand recognition and drive development within existing and potential markets. Utilize industry expertise to secure and expand business relationships with owners and franchisees. Serve as the primary contact for owners and franchisees, ensuring top-tier service and effective problem resolution. Update and advise stakeholders on brand standards and design initiatives. Oversee the development and refinement of business processes, ensuring they meet current needs and implementing changes when necessary. Represent the brand at high-profile events like conferences and trade shows, embodying the company's commitment to luxury and quality. Develop and manage project and department budgets, ensuring fiscal responsibility. Foster strategic relationships to bolster the influence and reach of MI Interior Design services. Match department resources with team capabilities and project demands, optimizing performance. Support project management teams during construction to ensure standards of quality, budget, and schedule are maintained. Conduct regular reviews of team performance, providing feedback and fostering professional growth. Implement Property Improvement Plans (PIPs), coordinating closely with all relevant parties. Requirements Skills and Qualifications: Over 12 years of experience in interior design, with a focus on the hospitality sector. Preferably experienced in luxury hospitality settings. Adept in identifying and leveraging new trends and innovations within and outside the industry. Strong business insight and ability to solve complex problems creatively. Proven ability to establish and maintain effective cross-departmental relationships. Outstanding customer engagement and negotiation skills. Exceptional organizational capabilities with the capacity to handle multiple projects and resources. Advanced communication, project management, and presentation skills. Demonstrated ability to lead and inspire a team environment. Solid foundation in interior architecture and furniture, fixtures, and equipment (FF&E). Education and Experience: Bachelor's degree from a recognized program in interior design is highly preferred. Minimum 12 years of design experience, ideally within the hospitality industry. NCIDQ certification or membership in a professional association is advantageous. Equivalent professional experience may also be considered. Benefits Offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, paid parental leave, health savings account
Job Description Job Description The Executive Culinary and Hospitality Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages culinary operations to meet production, presentation, and service standards. Hands on culinary leadership role where you will be able to showcase your culinary skills while developing your team in the kitchen. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Culinary Ensures culinary production appropriately connects to the Executional Framework Ability to work hands on in the kitchen Ensures proper culinary standards and techniques are in place for preparation of food items, including production, presentation, and service standards Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities ? Manage the front of the house of the dining operation (Cafe, Barista Bar, Grab & Go Program, Catering) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of culinary experience At least 2 years in a management role preferred Requires a culinary degree or equivalent experience Ability to multi-task Ability to simplify the agenda for the team Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or problems. Requires oral, reading, and written communication skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
May 20, 2024
Full time
Job Description Job Description The Executive Culinary and Hospitality Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages culinary operations to meet production, presentation, and service standards. Hands on culinary leadership role where you will be able to showcase your culinary skills while developing your team in the kitchen. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Culinary Ensures culinary production appropriately connects to the Executional Framework Ability to work hands on in the kitchen Ensures proper culinary standards and techniques are in place for preparation of food items, including production, presentation, and service standards Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities ? Manage the front of the house of the dining operation (Cafe, Barista Bar, Grab & Go Program, Catering) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of culinary experience At least 2 years in a management role preferred Requires a culinary degree or equivalent experience Ability to multi-task Ability to simplify the agenda for the team Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or problems. Requires oral, reading, and written communication skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Job Description Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
May 20, 2024
Full time
Job Description Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Job Description Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
May 20, 2024
Full time
Job Description Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 20, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 20, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 77038 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Develop and direct Food Safety & Quality Assurance (FSQA) support/evaluation programs and inspection/audit procedures to ensure compliance of products and processes to corporate and regulatory requirements at a Sysco Specialty Meat and/or Seafood Company with multiple shift operations or over multiple facilities within a region. Participate with Sysco Specialty Meat Company (SSMC) and/or Sysco Specialty Seafood Company (SSSC) personnel (some companies have combined seafood and meat operations) in the ongoing development, improvement and support of new and existing product quality and FSQA processes including supplier and customer interaction on FSQA matters. The incumbent will manage FSQA execution of source supplier approval, product sourcing functions, produced products, plant sanitation and FSQA related regulatory interaction for the company. RESPONSIBILITIES Develop, lead, direct, update, reassessment, verification and periodic validation of FSQA programs including HACCP Program, Sanitation Standard Operating Procedures, Pest Control, Good Manufacturing Practices, Approved Supplier Program, Foreign Material Control, Plant Sanitation, Chemical Control, Product Quality Assurance, FSQA Customer Complaints, Food Defense and Security Direct Employee Training of FSQA Programs, Policies, and Procedures Direct Recall and Traceability Programs including Mock Recalls Direct Independent FSQA Audit Program - SQF Audits Assist when necessary for product evaluations, plant visits, and supplier/customer communication to assist other staff members. Assist as needed in any manner capable of during emergencies the plant President or General Manager determines are paramount to the business. QUALIFICATIONS Education High school diploma or equivalent; Bachelor's degree in Animal Science, Food Science or Biological Science from four-year college or university Masters degree or higher preferred Experience 5-10 years meat and/or seafood industry (as appropriate) FSQA Management experience at a federal CFIA/FDA meat and/or seafood processing plant (as appropriate) acceptable instead of a degree. A minimum of three to five years FSQA management with additional R&D(research and development) or production-operations in a meat and/or seafood processing environment being ideal (combined experience preferred). Professional Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to write reports, business correspondence, and procedure manuals, as well as to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Demonstrate the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals, can compute rate, ratio, and percent and draw and interpret bar graphs. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to use personal computer, lab equipment, food preparation equipment and office communication equipment. Certifications, Licenses and/or Registrations Valid driver's license. SQF Practitioner or equivalent GFSI scheme experience, Meat and/or Seafood HACCP Certified (as appropriate) Physical Demands Regularly required to talk or hear. Frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. Occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Plant audits and inspections may require lifting of products up to 100 pounds and inspection requires working in a production environment on a moving line, lifting cartons, and visual inspection. Corrected vision required for sensory analysis to identify color, clarity. Warehouse and plant audit require close and distance vision to judge GMPs; peripheral vision and depth perception mandatory for safety. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. Occasionally works near mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, extreme cold, and risk of radiation. The noise level in the work environment is usually moderate. Plant audits/inspections and working at remote in-transit processing facilities and Sysco Operating Companies contain both moderate/loud noise and exposure to fumes and mechanical hazards. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
May 19, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 77038 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Develop and direct Food Safety & Quality Assurance (FSQA) support/evaluation programs and inspection/audit procedures to ensure compliance of products and processes to corporate and regulatory requirements at a Sysco Specialty Meat and/or Seafood Company with multiple shift operations or over multiple facilities within a region. Participate with Sysco Specialty Meat Company (SSMC) and/or Sysco Specialty Seafood Company (SSSC) personnel (some companies have combined seafood and meat operations) in the ongoing development, improvement and support of new and existing product quality and FSQA processes including supplier and customer interaction on FSQA matters. The incumbent will manage FSQA execution of source supplier approval, product sourcing functions, produced products, plant sanitation and FSQA related regulatory interaction for the company. RESPONSIBILITIES Develop, lead, direct, update, reassessment, verification and periodic validation of FSQA programs including HACCP Program, Sanitation Standard Operating Procedures, Pest Control, Good Manufacturing Practices, Approved Supplier Program, Foreign Material Control, Plant Sanitation, Chemical Control, Product Quality Assurance, FSQA Customer Complaints, Food Defense and Security Direct Employee Training of FSQA Programs, Policies, and Procedures Direct Recall and Traceability Programs including Mock Recalls Direct Independent FSQA Audit Program - SQF Audits Assist when necessary for product evaluations, plant visits, and supplier/customer communication to assist other staff members. Assist as needed in any manner capable of during emergencies the plant President or General Manager determines are paramount to the business. QUALIFICATIONS Education High school diploma or equivalent; Bachelor's degree in Animal Science, Food Science or Biological Science from four-year college or university Masters degree or higher preferred Experience 5-10 years meat and/or seafood industry (as appropriate) FSQA Management experience at a federal CFIA/FDA meat and/or seafood processing plant (as appropriate) acceptable instead of a degree. A minimum of three to five years FSQA management with additional R&D(research and development) or production-operations in a meat and/or seafood processing environment being ideal (combined experience preferred). Professional Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to write reports, business correspondence, and procedure manuals, as well as to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Demonstrate the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals, can compute rate, ratio, and percent and draw and interpret bar graphs. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to use personal computer, lab equipment, food preparation equipment and office communication equipment. Certifications, Licenses and/or Registrations Valid driver's license. SQF Practitioner or equivalent GFSI scheme experience, Meat and/or Seafood HACCP Certified (as appropriate) Physical Demands Regularly required to talk or hear. Frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. Occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Plant audits and inspections may require lifting of products up to 100 pounds and inspection requires working in a production environment on a moving line, lifting cartons, and visual inspection. Corrected vision required for sensory analysis to identify color, clarity. Warehouse and plant audit require close and distance vision to judge GMPs; peripheral vision and depth perception mandatory for safety. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. Occasionally works near mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, extreme cold, and risk of radiation. The noise level in the work environment is usually moderate. Plant audits/inspections and working at remote in-transit processing facilities and Sysco Operating Companies contain both moderate/loud noise and exposure to fumes and mechanical hazards. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
May 19, 2024
Full time
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
Job Description Job Description DIRECTOR - PLAYER DEVELOPMENT Job ID 2 Category Players Club & Player Development Job Type Regular Full-Time Overview OVERVIEW: The incumbent in this position is responsible for the direction and management of Player Development. Responsible for achieving revenue, income, market share, and guest service objectives in accordance with corporate policy and Gaming Commission Regulations. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. - Hires, motivates, evaluates and directs departmental managers and staff, ensuring team members receive the training, support, adequate guidance and necessary resources to accomplish established objectives. - Establishes operating department standards, guidelines and objectives. Maintains other administrative processes such as budget and staffing to ensure proper planning, efficient and effective operation of assigned areas. - Directs long and short-term planning for all functions of the marketing departments including analysis of product and market opportunities, program effectiveness, and development of strategies to ensure adequate level of guest satisfaction and achievement of established market share goals. - Approves, implements and evaluates comp policies, campaigns, programs, entertainment activities and all other marketing expenditures to ensure program effectiveness; implements improvements based upon performance. - Coordinates database management functions including guest ratings and direct marketing activities to ensure the achievement of guest development goals. - Responsible for the development and execution of creative and promotional solutions in response to competitive issues and problems. - Monitors and evaluates department to ensure the proper planning of short and long-term strategies and achievement of established goals and objectives. - Reviews strengths and weaknesses of all department programs to effectively implement changes, improve operations and efficiently allocate resources. - Attend and participate in off property functions and events as assigned. - Attend and participate in meetings, completing follow-up as assigned. - Perform work regularly and predictably. - Attend seminars when needed. - Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) - 5 to 7 years in a similar position and a Bachelor s in Business, Marketing or related field or an equivalent combination of education and/or work experience. - Prior experience in the Gaming industry required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Prior experience opening new properties/outlets preferred. - Must be at least twenty-one (21) years of age. KNOWLEDGE OF: - Understanding and experience in the Northern California s regional gaming market. - Operations, services and activities of a comprehensive marketing and database programs. - The Gaming industry, including principles and practices of a capital and operations budget. - Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. - Pertinent federal, state, and local laws, codes, and regulations. Additional Details ABILITY TO: Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Review portfolios as required. Forecast changes in the economic climate and/or profits and react accordingly. Communicate clearly and concisely, both orally and in writing. Analyze marketing and promotions data. Be a strategic, analytical, ethical and effective motivator. Participate in the development and administration of goals, objectives, and procedures. Prepare clear and concise administrative and financial reports. Interpret and explain policies and procedures. Operate various types of office equipment. Establish and maintain effective working relationships with those contacted during work. Be flexible to work varying shifts and time schedules as needed. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
May 19, 2024
Full time
Job Description Job Description DIRECTOR - PLAYER DEVELOPMENT Job ID 2 Category Players Club & Player Development Job Type Regular Full-Time Overview OVERVIEW: The incumbent in this position is responsible for the direction and management of Player Development. Responsible for achieving revenue, income, market share, and guest service objectives in accordance with corporate policy and Gaming Commission Regulations. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. - Hires, motivates, evaluates and directs departmental managers and staff, ensuring team members receive the training, support, adequate guidance and necessary resources to accomplish established objectives. - Establishes operating department standards, guidelines and objectives. Maintains other administrative processes such as budget and staffing to ensure proper planning, efficient and effective operation of assigned areas. - Directs long and short-term planning for all functions of the marketing departments including analysis of product and market opportunities, program effectiveness, and development of strategies to ensure adequate level of guest satisfaction and achievement of established market share goals. - Approves, implements and evaluates comp policies, campaigns, programs, entertainment activities and all other marketing expenditures to ensure program effectiveness; implements improvements based upon performance. - Coordinates database management functions including guest ratings and direct marketing activities to ensure the achievement of guest development goals. - Responsible for the development and execution of creative and promotional solutions in response to competitive issues and problems. - Monitors and evaluates department to ensure the proper planning of short and long-term strategies and achievement of established goals and objectives. - Reviews strengths and weaknesses of all department programs to effectively implement changes, improve operations and efficiently allocate resources. - Attend and participate in off property functions and events as assigned. - Attend and participate in meetings, completing follow-up as assigned. - Perform work regularly and predictably. - Attend seminars when needed. - Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) - 5 to 7 years in a similar position and a Bachelor s in Business, Marketing or related field or an equivalent combination of education and/or work experience. - Prior experience in the Gaming industry required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Prior experience opening new properties/outlets preferred. - Must be at least twenty-one (21) years of age. KNOWLEDGE OF: - Understanding and experience in the Northern California s regional gaming market. - Operations, services and activities of a comprehensive marketing and database programs. - The Gaming industry, including principles and practices of a capital and operations budget. - Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. - Pertinent federal, state, and local laws, codes, and regulations. Additional Details ABILITY TO: Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Review portfolios as required. Forecast changes in the economic climate and/or profits and react accordingly. Communicate clearly and concisely, both orally and in writing. Analyze marketing and promotions data. Be a strategic, analytical, ethical and effective motivator. Participate in the development and administration of goals, objectives, and procedures. Prepare clear and concise administrative and financial reports. Interpret and explain policies and procedures. Operate various types of office equipment. Establish and maintain effective working relationships with those contacted during work. Be flexible to work varying shifts and time schedules as needed. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Director of F&B at a Luxury Hotel. Relocation assistance offered and 20% annual bonus This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $85,000 - $90,000 per year A bit about us: We are a hospitality company dedicated to providing exceptional guest experiences Why join us? 20% Bonus potential relocation offered Great benefits package Competitive compensation Opportunity for growth and development within the company Job Details Must Have Recent Luxury Hotel Experience Coordinate, supervise, and direct all property food and beverage operations. Maintain profitability and high-quality products and service levels. Market creative ideas to promote business and reduce turnover. Manage revenue and payroll budgets. Create schedules for maximum efficiency and labor savings. Develop food and beverage services strategies. Analyze trends, prepare critical measurements, and develop the F&B business plan. Maintain a safe, secure, legal, and healthy work environment. Requirements: Must Have Luxury Experience 6+ years of relevant work experience in a similar role required. Experience within luxury Hotel markets required. Advanced communication skills. Ability to implement and uphold service standards. Strong leadership and accountability. Prioritization and organization skills. Ability to understand and work with financial information. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 19, 2024
Full time
Director of F&B at a Luxury Hotel. Relocation assistance offered and 20% annual bonus This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $85,000 - $90,000 per year A bit about us: We are a hospitality company dedicated to providing exceptional guest experiences Why join us? 20% Bonus potential relocation offered Great benefits package Competitive compensation Opportunity for growth and development within the company Job Details Must Have Recent Luxury Hotel Experience Coordinate, supervise, and direct all property food and beverage operations. Maintain profitability and high-quality products and service levels. Market creative ideas to promote business and reduce turnover. Manage revenue and payroll budgets. Create schedules for maximum efficiency and labor savings. Develop food and beverage services strategies. Analyze trends, prepare critical measurements, and develop the F&B business plan. Maintain a safe, secure, legal, and healthy work environment. Requirements: Must Have Luxury Experience 6+ years of relevant work experience in a similar role required. Experience within luxury Hotel markets required. Advanced communication skills. Ability to implement and uphold service standards. Strong leadership and accountability. Prioritization and organization skills. Ability to understand and work with financial information. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Director I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. This position is generally only in communities that also have a Dining Services Coordinator (DSC) and/or an Executive Chef. In such instances, the Dining Services Director provides overall leadership of the department with the Dining Services Coordinator and/or Executive Chef reporting to the Dining Services Director. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions, when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Bachelor s degree in food service management, culinary degree, or equivalent training with four (4) to five (5) years supervisory experience in hospitality or fine dining industries Minimum 5 (five) years volume cooking experience and ability to cook 2 (two) to 3 (three) times per week at the volume required. In communities with an Executive Chef, volume cooking experience for the Dining Services Director may be replaced by equivalent hospitality experience. Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 19, 2024
Full time
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Director I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. This position is generally only in communities that also have a Dining Services Coordinator (DSC) and/or an Executive Chef. In such instances, the Dining Services Director provides overall leadership of the department with the Dining Services Coordinator and/or Executive Chef reporting to the Dining Services Director. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions, when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Bachelor s degree in food service management, culinary degree, or equivalent training with four (4) to five (5) years supervisory experience in hospitality or fine dining industries Minimum 5 (five) years volume cooking experience and ability to cook 2 (two) to 3 (three) times per week at the volume required. In communities with an Executive Chef, volume cooking experience for the Dining Services Director may be replaced by equivalent hospitality experience. Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 17, 2024
Full time
Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 17, 2024
Full time
Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership ? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance ? Ensure food services appropriately connects to the Executional Framework ? Coach employees by creating a shared understanding about what needs to be achieved and how to execute ? Reward and recognize employees ? Ensure safety and sanitation standards in all operations Client Relationship ? Identify client needs and effectively communicate operational progress Financial Performance ? Adopt Aramark process and systems ? Build revenue and manage budget, including cost controls regarding food, beverage and labor ? Ensure the completion and maintenance of P&L statements ? Achieve food and labor targets ? Manage resources to ensure quality and cost control within budgetary guidelines Productivity ? Implement and maintain Aramark agenda for both labor and food initiatives ? Create value through efficient operations, appropriate cost controls and profit management ? Full compliance with Operational Excellence fundamentals, including food and labor ? Direct and oversee operations related to production, distribution and food service Compliance ? Maintain a safe and healthy environment for clients, customers and employees ? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities ? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development ? Develops operational component forecasts and can explain variances. Responsible for components accounting functions. ? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met ? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training ? Recruits, hires, develops and retains front line team. ? Conducts period inventory ? Maintains records to comply with ARAMARK, government and accrediting agency standards ? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization ? May participate in sales process and negotiation of contracts ? Looks for opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities ? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) ? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 4 years of experience ? Requires at least 1-3 years of experience in a management role ? Requires previous experience in food service ? Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Must be able to stand for extended periods of time. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
May 17, 2024
Full time
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
May 16, 2024
Full time
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 15, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Senior Living Communities
Myrtle Beach, South Carolina
Find your new career with a team that makes a difference in senior's lives. Come see why Brightwater is certified as a Great Place to Work! Now accepting applications for a Director of Dining Services. We are seeking a professional who is innovative. You must have a passion for food and leading a team to success. In the Director of Dining Services role, you will be directly responsible for the overall operation of a restaurant-style dining service department. You will operate the department in accordance with the approved budget, while providing the residents with the maximum value for dollars spent. The Director is responsible for ensuring that the food offered to the residents and guests of the community is of exceptional quality. Required Experience: • B.S. Degree in Food Services, Restaurant/ Culinary/Management or related field: or A.A. Degree plus five (5) years of directly related experience preferred Minimum of three (3) to five (5) years of upscale retirement or adult home/care experience preferred, depending upon formal degree or training • Five (5) plus years of direct foodservice operational management experience in a fine dining/hotel/country club setting, with inventory and purchasing knowledge and control • Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation • Excellent customer services skills and experiences • Experience with P&L accountability highly desirable • ServSafe : certification required • Certified Dietary Manager (CDM) certificate highly desirable • Experience with one on one customer service environments • High volume, complex foodservice operations experience highly desirable • Must be willing to work weekends and holidays • Must be experienced with computers: to include, at minimum, Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet • Must be able to successfully complete criminal background checks (State and Federal) and drug screenings POSITION SUMMARY: Manage the day to day dining services operations of a large CCRC site, ensuring resident satisfaction by consistently delivering exceptional service and a quality food product in accordance with Federal, State, and local regulations and Senior Living Communities' policies, procedures and standards. ESSENTIAL FUNCTIONS: Attract, retain, coach, motivate and lead a high performance dining service delivery team; hold the team accountable for meeting all quality, safety and other performance standards. Assures the implementation and efficient delivery of Dining Services program. Establishes and assures the timely, open, and effective communication of all dietary associates with residents and family members and guests, assuring excellent customer satisfaction. Builds, develops, and effectively manages all dietary associates, optimizing individual and team performance through effective leadership, mentoring, and training. Works with other departments in marketing the community, including participation in community events, public relations and personal visits. Assists in the development of and adheres to the Dining Services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the community. Assures the kitchen environment and all physical areas in dining are properly maintained in a clean, orderly and safe manner, according to regulatory guidelines. Administers and participates in Senior Living Communities' "Manager on Duty" program. Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio. Keeps abreast of special need diets for Healthcare residents and ensures proper execution. Participates in and attends all in-service training and education programs as scheduled. Other duties as assigned.
May 14, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why Brightwater is certified as a Great Place to Work! Now accepting applications for a Director of Dining Services. We are seeking a professional who is innovative. You must have a passion for food and leading a team to success. In the Director of Dining Services role, you will be directly responsible for the overall operation of a restaurant-style dining service department. You will operate the department in accordance with the approved budget, while providing the residents with the maximum value for dollars spent. The Director is responsible for ensuring that the food offered to the residents and guests of the community is of exceptional quality. Required Experience: • B.S. Degree in Food Services, Restaurant/ Culinary/Management or related field: or A.A. Degree plus five (5) years of directly related experience preferred Minimum of three (3) to five (5) years of upscale retirement or adult home/care experience preferred, depending upon formal degree or training • Five (5) plus years of direct foodservice operational management experience in a fine dining/hotel/country club setting, with inventory and purchasing knowledge and control • Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation • Excellent customer services skills and experiences • Experience with P&L accountability highly desirable • ServSafe : certification required • Certified Dietary Manager (CDM) certificate highly desirable • Experience with one on one customer service environments • High volume, complex foodservice operations experience highly desirable • Must be willing to work weekends and holidays • Must be experienced with computers: to include, at minimum, Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet • Must be able to successfully complete criminal background checks (State and Federal) and drug screenings POSITION SUMMARY: Manage the day to day dining services operations of a large CCRC site, ensuring resident satisfaction by consistently delivering exceptional service and a quality food product in accordance with Federal, State, and local regulations and Senior Living Communities' policies, procedures and standards. ESSENTIAL FUNCTIONS: Attract, retain, coach, motivate and lead a high performance dining service delivery team; hold the team accountable for meeting all quality, safety and other performance standards. Assures the implementation and efficient delivery of Dining Services program. Establishes and assures the timely, open, and effective communication of all dietary associates with residents and family members and guests, assuring excellent customer satisfaction. Builds, develops, and effectively manages all dietary associates, optimizing individual and team performance through effective leadership, mentoring, and training. Works with other departments in marketing the community, including participation in community events, public relations and personal visits. Assists in the development of and adheres to the Dining Services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the community. Assures the kitchen environment and all physical areas in dining are properly maintained in a clean, orderly and safe manner, according to regulatory guidelines. Administers and participates in Senior Living Communities' "Manager on Duty" program. Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio. Keeps abreast of special need diets for Healthcare residents and ensures proper execution. Participates in and attends all in-service training and education programs as scheduled. Other duties as assigned.