As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar. Core Job Responsibilities: Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar Knowledgeable of menu items, liquor brands, beers and non-alcoholic selections available Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft Perform other job-related duties as requested Qualifications Must be 21 years or older Must obtain a TAM card Must obtain a gaming card Must obtain a NV Health Card High school diploma or equivalent Two (2) years of experience in a bar or similar environment Experience working in a similar resort setting Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes Able to take initiative and exhibit flexibility Highly motivated and energetic personality Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts Work varied shifts, to include weekends and holidays Physical Demands: Work is performed in a hotel/resort setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols May be required to work evening, weekends, and holiday shifts. Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today! We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
May 27, 2024
Full time
As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar. Core Job Responsibilities: Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar Knowledgeable of menu items, liquor brands, beers and non-alcoholic selections available Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft Perform other job-related duties as requested Qualifications Must be 21 years or older Must obtain a TAM card Must obtain a gaming card Must obtain a NV Health Card High school diploma or equivalent Two (2) years of experience in a bar or similar environment Experience working in a similar resort setting Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes Able to take initiative and exhibit flexibility Highly motivated and energetic personality Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts Work varied shifts, to include weekends and holidays Physical Demands: Work is performed in a hotel/resort setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols May be required to work evening, weekends, and holiday shifts. Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today! We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 28, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 28, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 27, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 27, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
POSITION SUMMARY: Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: - Respond to Guest inquiries and requests in a courteous and polite manner - Maintain line of sight/atmosphere control by circulating through your work area throughout shift - Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner - Adhere to all TC Restaurant Group Standard Operating Procedures - Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized - Ensure nightly/weekly and opening/running/closing duties are completed - Maintain opening/closing liquor, beer, wine, and consumables par - Ensure proper rotation of all liquor, beer, wine, and consumable items - Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles - Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product - Responsible for ensuring all stocking is complete, and any shortage of stock is reported- Polish and wash glassware throughout shift. Prepares all mixes and garnishes - Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated - Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager's attention - Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures - Comply with all state and federal liquor laws - Report any incidents of theft, vandalism, violations, or guest complaints/incidents - Performs other job-related duties as assigned IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: - Accountability - Adherence to Policy - Appearance - Attitude - Dependability - Development - Guest satisfaction - Job skills knowledge - Judgment - Productivity - Punctuality - Quality of work - Teamwork - Working relationships - Written and Verbal communication WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS: - High School Diploma or equivalent required - Proof of eligibility to work in the United States - 21+ years of age - Possession of or the ability to possess all state required work cards - Maintain a professional, neat, and well-groomed appearance adhering to Company standards - Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names - Knowledge of drink recipes and proper garnish, cutting, and presentation - Proper lifting techniques, Inventory, and stock rotation - Entry level of high-volume bar, restaurant, and nightlife operations - Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures - Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access. - Tasks are performed from a non-sitting and sitting position. - Ability to lift, push and pull up to 20 pounds. - Ability to perform work tasks while bending, stooping, climbing, and reaching. - Constant contact with guests and fellow Team Members is required. - Schedule could exceed 30 hours per week and may include overtime when approved by management - Work varied shifts to include days, nights, weekends, and holidays - Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment. TC Restaurant Group is an Equal Opportunity Employer.
May 27, 2024
Full time
POSITION SUMMARY: Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: - Respond to Guest inquiries and requests in a courteous and polite manner - Maintain line of sight/atmosphere control by circulating through your work area throughout shift - Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner - Adhere to all TC Restaurant Group Standard Operating Procedures - Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized - Ensure nightly/weekly and opening/running/closing duties are completed - Maintain opening/closing liquor, beer, wine, and consumables par - Ensure proper rotation of all liquor, beer, wine, and consumable items - Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles - Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product - Responsible for ensuring all stocking is complete, and any shortage of stock is reported- Polish and wash glassware throughout shift. Prepares all mixes and garnishes - Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated - Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager's attention - Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures - Comply with all state and federal liquor laws - Report any incidents of theft, vandalism, violations, or guest complaints/incidents - Performs other job-related duties as assigned IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: - Accountability - Adherence to Policy - Appearance - Attitude - Dependability - Development - Guest satisfaction - Job skills knowledge - Judgment - Productivity - Punctuality - Quality of work - Teamwork - Working relationships - Written and Verbal communication WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS: - High School Diploma or equivalent required - Proof of eligibility to work in the United States - 21+ years of age - Possession of or the ability to possess all state required work cards - Maintain a professional, neat, and well-groomed appearance adhering to Company standards - Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names - Knowledge of drink recipes and proper garnish, cutting, and presentation - Proper lifting techniques, Inventory, and stock rotation - Entry level of high-volume bar, restaurant, and nightlife operations - Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures - Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access. - Tasks are performed from a non-sitting and sitting position. - Ability to lift, push and pull up to 20 pounds. - Ability to perform work tasks while bending, stooping, climbing, and reaching. - Constant contact with guests and fellow Team Members is required. - Schedule could exceed 30 hours per week and may include overtime when approved by management - Work varied shifts to include days, nights, weekends, and holidays - Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment. TC Restaurant Group is an Equal Opportunity Employer.
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
May 25, 2024
Full time
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
May 24, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
May 15, 2024
Full time
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.