JOB SUMMARY:Supervises for the operations of table games on an assigned shift, placing special emphasis on guest service, security of department/property assets and positive team member motivation and coaching. Promotes and maintains the utmost integrity and high-quality customer service to all patrons and team members.DIRECTLY SUPERVISES: Dual Rate Table Games Supervisor KEY JOB FUNCTIONS: Essential functions of the Table Games Floor Supervisor will include training, selecting, directing work of Table Games personnel, maintaining production, appraising team members' productivity and efficiency for purposes of recommending promotions or other changes (evaluations), handling team members' questions, concerns and complaints, coaches, counsels and issues progressive discipline, plans work, provides for safety and security, and monitoring or implementing legal compliance matters. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all team members. Conveys positive energy and enthusiasm focusing on the customer interaction. Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful team members, sets realistic and measurable service standards, and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses team member performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to team members, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely. Oversees the operations of assigned area, ensuring compliance with Indiana Gaming Commission regulations, internal controls approved by Indiana Gaming Commission, company standards and departmental policies and procedures. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Maintains awareness of activity on games in area of supervision, settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures. Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives. Verbally informs the Table Games Manager as well as surveillance of unnatural or irregular play. Presents oneself as a credit to the company and encourages others to do the same. Leads by example. Serves as a role model to all team members at all times. Supports department, property, and company initiatives without reservation. Perform other job duties as assigned. EDUCATIONS and/or EXPERIENCE:High school diploma or equivalent required. Must have significant Table Games experience as a dealer and/or supervisor capacity. SOCIAL SKILLS AND EXPERIENCE:Qualified candidates will possess excellent customer interaction, analytical, critical thinking, and problem-solving skills. The ability to lead and coach is required. Well-developed interpersonal skills are a must. Enjoys entertaining and communicating with the public. Must have a professional appearance and be team player. Successful completion of the Caesars Entertainment Supervisory Leadership Assessment Profile is required. MATHMATICAL SKILLS:Excellent math skills and the ability to multi-task are required. PHYSICAL DEMANDS:Must be able to stand for long periods of time (minimum of 2 - 4 hour intervals). Must be able to sit for long periods of time (minimum 2 - 4 hour intervals). Responds to visual and aural cues. Must have the manual dexterity to manipulate cards, dice and spinning wheels, as well as operate a computer. Must be able to reach, bend, twist, turn, stoop, kneel, grab, grip, sort, and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second-hand smoke, strong odors, dust, loud noises, and bright lights. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must be able to qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR:Access to the gaming floor is required. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 06, 2024
Full time
JOB SUMMARY:Supervises for the operations of table games on an assigned shift, placing special emphasis on guest service, security of department/property assets and positive team member motivation and coaching. Promotes and maintains the utmost integrity and high-quality customer service to all patrons and team members.DIRECTLY SUPERVISES: Dual Rate Table Games Supervisor KEY JOB FUNCTIONS: Essential functions of the Table Games Floor Supervisor will include training, selecting, directing work of Table Games personnel, maintaining production, appraising team members' productivity and efficiency for purposes of recommending promotions or other changes (evaluations), handling team members' questions, concerns and complaints, coaches, counsels and issues progressive discipline, plans work, provides for safety and security, and monitoring or implementing legal compliance matters. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all team members. Conveys positive energy and enthusiasm focusing on the customer interaction. Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful team members, sets realistic and measurable service standards, and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses team member performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to team members, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely. Oversees the operations of assigned area, ensuring compliance with Indiana Gaming Commission regulations, internal controls approved by Indiana Gaming Commission, company standards and departmental policies and procedures. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Maintains awareness of activity on games in area of supervision, settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures. Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives. Verbally informs the Table Games Manager as well as surveillance of unnatural or irregular play. Presents oneself as a credit to the company and encourages others to do the same. Leads by example. Serves as a role model to all team members at all times. Supports department, property, and company initiatives without reservation. Perform other job duties as assigned. EDUCATIONS and/or EXPERIENCE:High school diploma or equivalent required. Must have significant Table Games experience as a dealer and/or supervisor capacity. SOCIAL SKILLS AND EXPERIENCE:Qualified candidates will possess excellent customer interaction, analytical, critical thinking, and problem-solving skills. The ability to lead and coach is required. Well-developed interpersonal skills are a must. Enjoys entertaining and communicating with the public. Must have a professional appearance and be team player. Successful completion of the Caesars Entertainment Supervisory Leadership Assessment Profile is required. MATHMATICAL SKILLS:Excellent math skills and the ability to multi-task are required. PHYSICAL DEMANDS:Must be able to stand for long periods of time (minimum of 2 - 4 hour intervals). Must be able to sit for long periods of time (minimum 2 - 4 hour intervals). Responds to visual and aural cues. Must have the manual dexterity to manipulate cards, dice and spinning wheels, as well as operate a computer. Must be able to reach, bend, twist, turn, stoop, kneel, grab, grip, sort, and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second-hand smoke, strong odors, dust, loud noises, and bright lights. CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Must be able to qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License. ACCESS TO GAMING FLOOR:Access to the gaming floor is required. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis position creates an entertainment environment for all guests. Provide courteous, friendly, and prompt service in dealing table games.Our ideal candidate: High school diploma preferred. At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must meet Harrah's Resort Southern California standards regarding dealing skill, defined as game knowledge, accuracy, speed, and game protection. Knowledge of casino policies, procedures, and regulations pertaining to the Table Games. Must be able to work with touch screens and enter data. Must be able to get along with co-workers and work as a team across departments and level of management. Must present a well-groomed appearance.About the role: Upbeat interactions with all guests and team members. Proactive in anticipating guest needs. Dealers must be motivated in familiarizing themselves with all guests' names. Must possess money handling skill in providing chips for guests. Memorize rules of play, procedures and pay tables. Basic knowledge of other games and services offered at property. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in communications with customers. Remains acutely aware of attempts to cheat and can identify unusual guest behavior, alerting a Table Games Supervisor, Assistant Manager, or Table Games Manager. Acts as a role model and present oneself as a credit to Harrah's Resort Southern California and encourage others to do the same. Completes all compliance training and adheres to regulatory, departmental, and company policies. Remains knowledgeable on property amenities and can provide suggestions or answer guests' questions.A few more things: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. Must be able to bend, crouch, kneel, twist, lift and work at a desk. Must be able to stand while working for up to 2 hours at a time. Responds to visual and aural cues. Must be able to read, write, speak, and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to lift, pull, push, or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. When on casino floor, must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.Depending on experience, pay starts at $11.00 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
May 06, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis position creates an entertainment environment for all guests. Provide courteous, friendly, and prompt service in dealing table games.Our ideal candidate: High school diploma preferred. At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must meet Harrah's Resort Southern California standards regarding dealing skill, defined as game knowledge, accuracy, speed, and game protection. Knowledge of casino policies, procedures, and regulations pertaining to the Table Games. Must be able to work with touch screens and enter data. Must be able to get along with co-workers and work as a team across departments and level of management. Must present a well-groomed appearance.About the role: Upbeat interactions with all guests and team members. Proactive in anticipating guest needs. Dealers must be motivated in familiarizing themselves with all guests' names. Must possess money handling skill in providing chips for guests. Memorize rules of play, procedures and pay tables. Basic knowledge of other games and services offered at property. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in communications with customers. Remains acutely aware of attempts to cheat and can identify unusual guest behavior, alerting a Table Games Supervisor, Assistant Manager, or Table Games Manager. Acts as a role model and present oneself as a credit to Harrah's Resort Southern California and encourage others to do the same. Completes all compliance training and adheres to regulatory, departmental, and company policies. Remains knowledgeable on property amenities and can provide suggestions or answer guests' questions.A few more things: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. Must be able to bend, crouch, kneel, twist, lift and work at a desk. Must be able to stand while working for up to 2 hours at a time. Responds to visual and aural cues. Must be able to read, write, speak, and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to lift, pull, push, or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. When on casino floor, must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.Depending on experience, pay starts at $11.00 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time. Qualifications: JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.
May 06, 2024
Full time
JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time. Qualifications: JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.
Job Description Location: Clinton Department: Table Games Position Title: Dual-Rate Table Games Supervisor Position Summary: The Dual-Rate Table Games Supervisor is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Supervisor - develops and manages the skills of the dealers Responsible for the security and integrity of the Pit Games Responsible for the player tracking and maintaining accurate records of the table accounting Dealer - ability to control the speed of the games Multi-task in dealing cards, counting, and entertaining all guests involved in the game Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: Salary: $4.92/$14.75 / per hour plus tips and attendance incentive This position is paid hourly and will earn additional compensation from tips. This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 02, 2024
Full time
Job Description Location: Clinton Department: Table Games Position Title: Dual-Rate Table Games Supervisor Position Summary: The Dual-Rate Table Games Supervisor is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Supervisor - develops and manages the skills of the dealers Responsible for the security and integrity of the Pit Games Responsible for the player tracking and maintaining accurate records of the table accounting Dealer - ability to control the speed of the games Multi-task in dealing cards, counting, and entertaining all guests involved in the game Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: Salary: $4.92/$14.75 / per hour plus tips and attendance incentive This position is paid hourly and will earn additional compensation from tips. This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
May 06, 2024
Full time
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
May 06, 2024
Full time
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
JOB SUMMARY:This position is responsible for dealingcasino games as assigned in order to provide a courteous and entertainingexperience for Caesars Entertainment guests and generate revenue for thedepartment KEY JOB FUNCTIONS: Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity. Provides gaming instructions to guestswhen requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game,while all the time protecting company assets. Assists guests by answering generalquestions and handling special requests in order to provide them with courteousservice. Actively supports and sells currentmarketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed inorder to provide new hires with adequate on the job training. Provides game protection by keepingvisual contact of all guests and game layout, and reporting any suspiciousactivity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls,all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendlyconversations with guests. Assists supervisors with Total Rewardscheck-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensuresadherence to established rules, policies and procedures. Demonstrates a pleasant andenthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalentpreferred. Successfully completes a CaesarsEntertainment Inc. blackjack school. Applies for and receives approval to attendother Caesars Entertainment table games schools, or has prior dealingexperience. Must be able to successfullypass a Caesars Entertainment dealing audition. Must pass pre-employment Math testwith score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including abilityto add, subtract, multiply and divide Excellent guest service andinterpersonal skills Good communication skills Flexibility to accommodate changingbusiness demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate thehighest level of integrity in all situations and recognize standards requiredby a regulated business Acts as a role model to other TeamMembers and always presents oneself as a credit to Caesars Entertainment andencourages others to do the same. Adheres to all regulatory, company anddepartment policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Visual and auditory range must includeimmediate environment. Ability to stand for long periods oftime Musthave the manual dexterity deal cards Mobility to move about the property Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel. Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments). Qualifications:JOB SUMMARY:This position is responsible for dealingcasino games as assigned in order to provide a courteous and entertainingexperience for Caesars Entertainment guests and generate revenue for thedepartment KEY JOB FUNCTIONS: Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity. Provides gaming instructions to guestswhen requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game,while all the time protecting company assets. Assists guests by answering generalquestions and handling special requests in order to provide them with courteousservice. Actively supports and sells currentmarketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed inorder to provide new hires with adequate on the job training. Provides game protection by keepingvisual contact of all guests and game layout, and reporting any suspiciousactivity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls,all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendlyconversations with guests. Assists supervisors with Total Rewardscheck-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensuresadherence to established rules, policies and procedures. Demonstrates a pleasant andenthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalentpreferred. Successfully completes a CaesarsEntertainment Inc. blackjack school. Applies for and receives approval to attendother Caesars Entertainment table games schools, or has prior dealingexperience. Must be able to successfullypass a Caesars Entertainment dealing audition. Must pass pre-employment Math testwith score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including abilityto add, subtract, multiply and divide Excellent guest service andinterpersonal skills Good communication skills Flexibility to accommodate changingbusiness demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate thehighest level of integrity in all situations and recognize standards requiredby a regulated business Acts as a role model to other TeamMembers and always presents oneself as a credit to Caesars Entertainment andencourages others to do the same. Adheres to all regulatory, company anddepartment policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Visual and auditory range must includeimmediate environment. Ability to stand for long periods oftime Musthave the manual dexterity deal cards Mobility to move about the property Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel. Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).
May 06, 2024
Full time
JOB SUMMARY:This position is responsible for dealingcasino games as assigned in order to provide a courteous and entertainingexperience for Caesars Entertainment guests and generate revenue for thedepartment KEY JOB FUNCTIONS: Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity. Provides gaming instructions to guestswhen requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game,while all the time protecting company assets. Assists guests by answering generalquestions and handling special requests in order to provide them with courteousservice. Actively supports and sells currentmarketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed inorder to provide new hires with adequate on the job training. Provides game protection by keepingvisual contact of all guests and game layout, and reporting any suspiciousactivity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls,all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendlyconversations with guests. Assists supervisors with Total Rewardscheck-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensuresadherence to established rules, policies and procedures. Demonstrates a pleasant andenthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalentpreferred. Successfully completes a CaesarsEntertainment Inc. blackjack school. Applies for and receives approval to attendother Caesars Entertainment table games schools, or has prior dealingexperience. Must be able to successfullypass a Caesars Entertainment dealing audition. Must pass pre-employment Math testwith score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including abilityto add, subtract, multiply and divide Excellent guest service andinterpersonal skills Good communication skills Flexibility to accommodate changingbusiness demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate thehighest level of integrity in all situations and recognize standards requiredby a regulated business Acts as a role model to other TeamMembers and always presents oneself as a credit to Caesars Entertainment andencourages others to do the same. Adheres to all regulatory, company anddepartment policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Visual and auditory range must includeimmediate environment. Ability to stand for long periods oftime Musthave the manual dexterity deal cards Mobility to move about the property Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel. Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments). Qualifications:JOB SUMMARY:This position is responsible for dealingcasino games as assigned in order to provide a courteous and entertainingexperience for Caesars Entertainment guests and generate revenue for thedepartment KEY JOB FUNCTIONS: Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity. Provides gaming instructions to guestswhen requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game,while all the time protecting company assets. Assists guests by answering generalquestions and handling special requests in order to provide them with courteousservice. Actively supports and sells currentmarketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed inorder to provide new hires with adequate on the job training. Provides game protection by keepingvisual contact of all guests and game layout, and reporting any suspiciousactivity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls,all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendlyconversations with guests. Assists supervisors with Total Rewardscheck-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensuresadherence to established rules, policies and procedures. Demonstrates a pleasant andenthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalentpreferred. Successfully completes a CaesarsEntertainment Inc. blackjack school. Applies for and receives approval to attendother Caesars Entertainment table games schools, or has prior dealingexperience. Must be able to successfullypass a Caesars Entertainment dealing audition. Must pass pre-employment Math testwith score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including abilityto add, subtract, multiply and divide Excellent guest service andinterpersonal skills Good communication skills Flexibility to accommodate changingbusiness demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate thehighest level of integrity in all situations and recognize standards requiredby a regulated business Acts as a role model to other TeamMembers and always presents oneself as a credit to Caesars Entertainment andencourages others to do the same. Adheres to all regulatory, company anddepartment policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Visual and auditory range must includeimmediate environment. Ability to stand for long periods oftime Musthave the manual dexterity deal cards Mobility to move about the property Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel. Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).
JOB SUMMARY:This position is responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department KEY JOB FUNCTIONS: Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity. Provides gaming instructions to guests when requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game, while all the time protecting company assets. Assists guests by answering general questions and handling special requests in order to provide them with courteous service. Actively supports and sells current marketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed in order to provide new hires with adequate on the job training. Provides game protection by keeping visual contact of all guests and game layout, and reporting any suspicious activity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls, all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendly conversations with guests. Assists supervisors with Total Rewards check-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensures adherence to established rules, policies and procedures. Demonstrates a pleasant and enthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalent preferred. Successfully completes a Caesars Entertainment Inc. blackjack school. Applies for and receives approval to attend other Caesars Entertainment table games schools, or has prior dealing experience. Must be able to successfully pass a Caesars Entertainment dealing audition. Must pass pre-employment Math test with score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including ability to add, subtract, multiply and divide Excellent guest service and interpersonal skills Good communication skills Flexibility to accommodate changing business demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Visual and auditory range must include immediate environment. Ability to stand for long periods of time Must have the manual dexterity deal cards Mobility to move about the property Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
May 06, 2024
Full time
JOB SUMMARY:This position is responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department KEY JOB FUNCTIONS: Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity. Provides gaming instructions to guests when requested or as assigned in order to encourage gaming activity. Deals a procedurally correct game, while all the time protecting company assets. Assists guests by answering general questions and handling special requests in order to provide them with courteous service. Actively supports and sells current marketing promotions, and is a strong advocate of the Total Rewards program. Sponsors new dealers as needed in order to provide new hires with adequate on the job training. Provides game protection by keeping visual contact of all guests and game layout, and reporting any suspicious activity to the immediate supervisor. Maintains a continuous inspection of deck(s) and dice, roulette balls, all gaming equipment, insuring the integrity of their assigned game. Initiates courteous and friendly conversations with guests. Assists supervisors with Total Rewards check-in and accurate tracking, and marker issuance and buy-backs. Assists guests in playing and ensures adherence to established rules, policies and procedures. Demonstrates a pleasant and enthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: High school graduate or equivalent preferred. Successfully completes a Caesars Entertainment Inc. blackjack school. Applies for and receives approval to attend other Caesars Entertainment table games schools, or has prior dealing experience. Must be able to successfully pass a Caesars Entertainment dealing audition. Must pass pre-employment Math test with score of 80% or better - 20 problem minimum QUALIFICATIONS: Literate and fluent in English Mathematical skills, including ability to add, subtract, multiply and divide Excellent guest service and interpersonal skills Good communication skills Flexibility to accommodate changing business demands; i.e., schedule changes and overtime. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Visual and auditory range must include immediate environment. Ability to stand for long periods of time Must have the manual dexterity deal cards Mobility to move about the property Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
JOB SUMMARY: T he Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras. ESSENTIAL JOB FUNCTIONS: Has knowledge of all slot/game s procedures and Title 31 of Nevada State Gaming Commission. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift. Maintains all logs and ensures accuracy of log entries. Maintains confidentiality of all Hotel/Casino information. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Surveillance Supervisor Communicates incidents to pit personnel by phone. QUALIFICATIONS: Requires one year of games surveillance experience. Neat, professional appearance with good personal hygiene. Friendly, outgoing personality. Must be 21 years of age. Ability to interface effectively with public and co-workers. High school diploma or equivalent. Knowledge of all Casino/Hotel operations. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS : A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): NONE Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY:The Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras.
May 06, 2024
Full time
JOB SUMMARY: T he Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras. ESSENTIAL JOB FUNCTIONS: Has knowledge of all slot/game s procedures and Title 31 of Nevada State Gaming Commission. Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift. Maintains all logs and ensures accuracy of log entries. Maintains confidentiality of all Hotel/Casino information. Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager or on-shift Surveillance Supervisor Communicates incidents to pit personnel by phone. QUALIFICATIONS: Requires one year of games surveillance experience. Neat, professional appearance with good personal hygiene. Friendly, outgoing personality. Must be 21 years of age. Ability to interface effectively with public and co-workers. High school diploma or equivalent. Knowledge of all Casino/Hotel operations. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS : A very fast paced environment. Must be able to handle large amount of information and take the best action necessary to correct the situation. Requires all forms of dexterity and mobility throughout all shifts. Use of office equipment and computers. Ongoing games protection training. Provides training assistance to new employees. Interaction with law enforcement and courtroom. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): NONE Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY:The Agent protects assets of the Casino from internal and external threats through the use of gaming and security cameras.
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
May 06, 2024
Full time
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
May 06, 2024
Full time
Overview: $15.00 / hour 18+ earns $15.00 / hour, positions available for 16 & 17-year-olds, pay may vary based on job duties and responsibilities. As one of our Game Host Associates, you will be responsible for encouraging guests, operating an assigned game location, and assisting guests in understanding the rules of play. Each role offers great experience, awesome incentives, and a schedule that is right for you. Call out to and encourage guests to play games by use of attractive prize displays as well as a microphone. Explain and demonstrate game to customers. Determine winners, record winners, and distribute prizes. Maintain appropriate levels of stock; move and organize stock in stockrooms; assist supervisor with inventory counts. Clean game booth, keep equipment in good condition, receive, store, and display prizes. Some of our amazing perks and benefits: FREE admission and parking to Michigan's Adventure and all other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee only RIDE nights and FREE FOOD events! Make Lifelong FRIENDS! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will Demonstrate the ability to utilize strong verbal & interpersonal skills while speaking before large groups of people often on a microphone. Make guests happy by ensuring they have the best day possible and helping them build lifelong memories. Interact and work with people of all ages and backgrounds. Gain skills Qualifications: A genuine interest in making people feel welcome using your smile and positive nature. Excited to be a part of something you believe in, providing fun while having fun at work. Openness to learn, grow and develop skills. Available weekdays, weekends, evenings, and holidays. YOU!
Job Classification Concessions Employee Department Three Pillars Catering and Concessions Status Casual- Part Time May incur lay-offs during University recess periods Starting Rate $20.00 Present Schedule Schedule Varies. Must be available days, evenings, weekends, with hours changing weekly based on business needs Note that stated hours and days may vary - Position Summary Provide exceptional service for Three Pillars Catering and Campus Dining and Shops Concessions. Set up, service, and cleanup of athletic events such as football and basketball games on and off UB Campus for clients. May include special events around campus such as commencement. Job Requirements Valid NYS driver's license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs. Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. This includes all home football, basketball games and commencement for the University. Must obtain PCI certification through Campus Dining and Shops for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Communicates daily with the Concessions Lead to ensure events are executed properly from start to finish. This includes but is not limited to the planning, the setup days prior, the event itself and the breakdown of all events. Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Support concession stands at all University home football and basketball games. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 04, 2024
Full time
Job Classification Concessions Employee Department Three Pillars Catering and Concessions Status Casual- Part Time May incur lay-offs during University recess periods Starting Rate $20.00 Present Schedule Schedule Varies. Must be available days, evenings, weekends, with hours changing weekly based on business needs Note that stated hours and days may vary - Position Summary Provide exceptional service for Three Pillars Catering and Campus Dining and Shops Concessions. Set up, service, and cleanup of athletic events such as football and basketball games on and off UB Campus for clients. May include special events around campus such as commencement. Job Requirements Valid NYS driver's license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs. Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. This includes all home football, basketball games and commencement for the University. Must obtain PCI certification through Campus Dining and Shops for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Communicates daily with the Concessions Lead to ensure events are executed properly from start to finish. This includes but is not limited to the planning, the setup days prior, the event itself and the breakdown of all events. Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Support concession stands at all University home football and basketball games. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
May 03, 2024
Full time
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
May 03, 2024
Full time
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
JOB SUMMARY: Reporting to the Senior Director of Online Casino Content, the Online Content Specialist will be responsible for the game deployment process for the Caesars Palace Online Casino, Caesars Sportsbook & Casino, Tropicana Casino, Casino, and brands. This includes, but is not limited to games publishing, creation of game image tiles, writing game descriptions, research & analysis of current and upcoming casino games, preparation of game certificates for Product Compliance, as well as testing the games on different platforms. The role also requires the candidate to assist the promotions team with providing game-specific knowledge and information to better market and promote new and current games.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): ESSENTIAL ROLE REQUIREMENTS: Data entry of games content into Casino Games Management System Prepare games to be deployed on the Production environment for approval. Create digital game tiles of varying sizes Work with QA for daily smoketests and game release testing Write search-engine optimized game descriptions for current and new games Assist in the maintenance of the games roadmap Assist in the creation and maintenance of documents required for regulatory compliance in different jurisdictions. Assist in the creation and maintenance of New Game release emails and newslettersEXPERIENCE REQUIRED: 2+ years of experience working in the Casino industry (Online preferred) Knowledge of casino games and experience working with vendors like NetEnt, IGT, LnW, etc. Preferred Bachelor's Degree in Technology, Business, or related field Working knowledge of Adobe Photoshop or other image manipulation/creation software. Working knowledge and experience in Jira, player account management systems Microsoft Outlook, Word and Excel Experience in roles where attention to detail is key. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the officeDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).
May 01, 2024
Full time
JOB SUMMARY: Reporting to the Senior Director of Online Casino Content, the Online Content Specialist will be responsible for the game deployment process for the Caesars Palace Online Casino, Caesars Sportsbook & Casino, Tropicana Casino, Casino, and brands. This includes, but is not limited to games publishing, creation of game image tiles, writing game descriptions, research & analysis of current and upcoming casino games, preparation of game certificates for Product Compliance, as well as testing the games on different platforms. The role also requires the candidate to assist the promotions team with providing game-specific knowledge and information to better market and promote new and current games.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): ESSENTIAL ROLE REQUIREMENTS: Data entry of games content into Casino Games Management System Prepare games to be deployed on the Production environment for approval. Create digital game tiles of varying sizes Work with QA for daily smoketests and game release testing Write search-engine optimized game descriptions for current and new games Assist in the maintenance of the games roadmap Assist in the creation and maintenance of documents required for regulatory compliance in different jurisdictions. Assist in the creation and maintenance of New Game release emails and newslettersEXPERIENCE REQUIRED: 2+ years of experience working in the Casino industry (Online preferred) Knowledge of casino games and experience working with vendors like NetEnt, IGT, LnW, etc. Preferred Bachelor's Degree in Technology, Business, or related field Working knowledge of Adobe Photoshop or other image manipulation/creation software. Working knowledge and experience in Jira, player account management systems Microsoft Outlook, Word and Excel Experience in roles where attention to detail is key. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the officeDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).
Dice/Craps DealersResponsible for all aspects of Craps/Dice dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest.Qualifications: Work requires a minimum age of 21. 6 months multiple games dealing experience required. Must be willing to work any day of the week and any shift. Current specific game requirements, i.e., Craps, Dice, Table Game DealersResponsible for all aspects of dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest.Qualifications: Work requires a minimum age of 21. 6 months multiple games dealing experience required. Current specific game requirements, i.e., Blackjack, Roulette, Craps, Dice, Baccarat and/or Pai Gow Tiles Party-Pit Dealers (Entertainment) Deal games at pace that delivers consistent, continuous action for guests. Greet guests promptly and courteously. Create environment where guests can have fun at his/her table.Qualifications: Work requires a minimum age of 21. Work requires a minimum of 6-month dealer experience. Work requires ability to perform basic math functions. Dual Rate SupervisorsThe Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.Qualifications: Work requires a minimum age of 21. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations, and procedures pertinent to Pit operations Pit Clerk Full Time (Caesars Palace) Req# 45566 Responsible for the data input and various clerical functions of the casino pit. The position requires strong diligence. Experienced with data entry which requires operating a computer. Heavy computer input and/or information source for hotel marketing, credit, and auditing reports. Handling rating slips, fills and credit as well as issuing and buying back markers. Qualifications: Work requires a minimum age of 21. Work requires effective communication in English, both verbal and written form in a professional manner Work requires ability to perform basic math functions. Dealers Part Time Responsible for all aspects of dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest. Qualifications:6 months multiple games dealing experience required in. (Current specific game requirements, i.e., Blackjack,Roulette, Craps, Dice, Baccarat and/or Pai Gow Tiles, available upon request in Employment Center.) Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to have a good relationship with co-workers and work as a team. Must present a well-groomed appearance. Arcade Attendants Responsible for using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun-filled, and exciting environment for our Arcade guests. Provides change for Arcade guests and oversees the children's area.Qualifications: Work requires a minimum age of 18 years. Literate and fluent in English Courteous attitude Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Ability to perform basic math skills. Floor Person SlotsResponsible for The Slot Floor Person/Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Floor Person/Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service always.Qualifications: One-year previous slot floor-person experience preferred. Must keep a well groom appearance. Must be 21 years of age. Must be able to mentally add, subtract and multiply large amounts of money at rapid and accurate pace. EQUAL EMPLOYMENT OPPORTUNITY: The Company provides equal employment opportunity for all applicant and Team Members. The Company does not discriminate on the basis of any legally protected characteristics, including: race, color, religion, creed, sex, sexual orientation, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), gender identity or expression, veteran status or any other consideration protected by federal, state or local laws. This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfers and other terms and conditions of employment (including training). Any concerns or complaints regarding a violation or potential violation of this policy should be brought forward using the procedure for making complaints set forth in the Anti-Harassment policy.
May 01, 2024
Full time
Dice/Craps DealersResponsible for all aspects of Craps/Dice dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest.Qualifications: Work requires a minimum age of 21. 6 months multiple games dealing experience required. Must be willing to work any day of the week and any shift. Current specific game requirements, i.e., Craps, Dice, Table Game DealersResponsible for all aspects of dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest.Qualifications: Work requires a minimum age of 21. 6 months multiple games dealing experience required. Current specific game requirements, i.e., Blackjack, Roulette, Craps, Dice, Baccarat and/or Pai Gow Tiles Party-Pit Dealers (Entertainment) Deal games at pace that delivers consistent, continuous action for guests. Greet guests promptly and courteously. Create environment where guests can have fun at his/her table.Qualifications: Work requires a minimum age of 21. Work requires a minimum of 6-month dealer experience. Work requires ability to perform basic math functions. Dual Rate SupervisorsThe Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.Qualifications: Work requires a minimum age of 21. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations, and procedures pertinent to Pit operations Pit Clerk Full Time (Caesars Palace) Req# 45566 Responsible for the data input and various clerical functions of the casino pit. The position requires strong diligence. Experienced with data entry which requires operating a computer. Heavy computer input and/or information source for hotel marketing, credit, and auditing reports. Handling rating slips, fills and credit as well as issuing and buying back markers. Qualifications: Work requires a minimum age of 21. Work requires effective communication in English, both verbal and written form in a professional manner Work requires ability to perform basic math functions. Dealers Part Time Responsible for all aspects of dealing assigned games and assists the Table Games Service Supervisor in tracking play and game observation. Greets and recruits new casino customers while providing friendly, excellent service to every guest. Qualifications:6 months multiple games dealing experience required in. (Current specific game requirements, i.e., Blackjack,Roulette, Craps, Dice, Baccarat and/or Pai Gow Tiles, available upon request in Employment Center.) Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to have a good relationship with co-workers and work as a team. Must present a well-groomed appearance. Arcade Attendants Responsible for using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun-filled, and exciting environment for our Arcade guests. Provides change for Arcade guests and oversees the children's area.Qualifications: Work requires a minimum age of 18 years. Literate and fluent in English Courteous attitude Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Ability to perform basic math skills. Floor Person SlotsResponsible for The Slot Floor Person/Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Floor Person/Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service always.Qualifications: One-year previous slot floor-person experience preferred. Must keep a well groom appearance. Must be 21 years of age. Must be able to mentally add, subtract and multiply large amounts of money at rapid and accurate pace. EQUAL EMPLOYMENT OPPORTUNITY: The Company provides equal employment opportunity for all applicant and Team Members. The Company does not discriminate on the basis of any legally protected characteristics, including: race, color, religion, creed, sex, sexual orientation, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), gender identity or expression, veteran status or any other consideration protected by federal, state or local laws. This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfers and other terms and conditions of employment (including training). Any concerns or complaints regarding a violation or potential violation of this policy should be brought forward using the procedure for making complaints set forth in the Anti-Harassment policy.
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 26, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore. Our Commitment to Service: We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than inch in length or mustaches that extend past inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities Responsible for performing necessary skills and demonstrating knowledge in maintaining commercial refrigeration, kitchen and bar equipment Essential duties include, but are not limited to: Knowledgeable and proficient with control circuit wiring, solid state circuitry, gas safeties and controls and monitors equipment for safety and efficiency of operations Instructs food and beverage personnel relative to proper operation and use of various pieces of kitchen equipment Maintains inventory and related records of frequently used parts, equipment and supplies and generates requisitions for replenishment Troubleshoots problems and performs on-site design modifications as appropriate Maintains logs as appropriate of serial numbers, repairs, scheduled preventive maintenance, work orders, etc.; maintains current repair/maintenance manuals Interacts with outside suppliers, vendors, manufacturers and internal department as necessary; identifies and estimates parts, supplies, equipment and labor hours needed to complete repairs Qualifications 5 years' experience of troubleshooting, repair and maintenance of commercial kitchen, bar and refrigeration equipment preferred or the equivalent combination of education and experience List Must have good communication skills Must have excellent time management skills Must be safety conscious Must be able to work as a team player to accomplish the goals of the Engineering Department Must be able to work on call for after hour emergencies Work Environment: Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 26, 2024
Full time
Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore. Our Commitment to Service: We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than inch in length or mustaches that extend past inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities Responsible for performing necessary skills and demonstrating knowledge in maintaining commercial refrigeration, kitchen and bar equipment Essential duties include, but are not limited to: Knowledgeable and proficient with control circuit wiring, solid state circuitry, gas safeties and controls and monitors equipment for safety and efficiency of operations Instructs food and beverage personnel relative to proper operation and use of various pieces of kitchen equipment Maintains inventory and related records of frequently used parts, equipment and supplies and generates requisitions for replenishment Troubleshoots problems and performs on-site design modifications as appropriate Maintains logs as appropriate of serial numbers, repairs, scheduled preventive maintenance, work orders, etc.; maintains current repair/maintenance manuals Interacts with outside suppliers, vendors, manufacturers and internal department as necessary; identifies and estimates parts, supplies, equipment and labor hours needed to complete repairs Qualifications 5 years' experience of troubleshooting, repair and maintenance of commercial kitchen, bar and refrigeration equipment preferred or the equivalent combination of education and experience List Must have good communication skills Must have excellent time management skills Must be safety conscious Must be able to work as a team player to accomplish the goals of the Engineering Department Must be able to work on call for after hour emergencies Work Environment: Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability