Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Apr 26, 2024
Full time
Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Why us? Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Benefits Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 0 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Housekeeping & Laundry Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Benefits Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 0 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Housekeeping & Laundry Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Apr 26, 2024
Full time
Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG). This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program. Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. Ensures work area is always clean. Responsible for accurately collecting and recording Smart ETG game information. Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. General Education Degree (GED) or High School Diploma; one to six months of related experience and/or training; or equivalent combination of education and experience. Six months of customer service experience in a high energy and fast paced environment preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to operate all tools of the trades including power tools safely, maintaining and caring for those tools on a regular basis. Must have strong interpersonal skills. Must have excellent verbal communication skills. Must be able to work high volume days, nights, holidays, and weekends, as needed. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read and interpret plans and specifications. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. LANGUAGE SKILLS Must have good written and oral communication and organizational skills. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. This employee is required to stand for their scheduled shift(s) and must be able to stand and walk for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. While performing the duties of this job, employee is regularly exposed to flashing lights and possibly moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; and risk of electrical shock. Employee is exposed to an environment containing unrestricted second hand tobacco smoke. $5.00 per hour tips
Apr 26, 2024
Full time
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG). This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program. Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. Ensures work area is always clean. Responsible for accurately collecting and recording Smart ETG game information. Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. General Education Degree (GED) or High School Diploma; one to six months of related experience and/or training; or equivalent combination of education and experience. Six months of customer service experience in a high energy and fast paced environment preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to operate all tools of the trades including power tools safely, maintaining and caring for those tools on a regular basis. Must have strong interpersonal skills. Must have excellent verbal communication skills. Must be able to work high volume days, nights, holidays, and weekends, as needed. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read and interpret plans and specifications. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. LANGUAGE SKILLS Must have good written and oral communication and organizational skills. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. This employee is required to stand for their scheduled shift(s) and must be able to stand and walk for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. While performing the duties of this job, employee is regularly exposed to flashing lights and possibly moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; and risk of electrical shock. Employee is exposed to an environment containing unrestricted second hand tobacco smoke. $5.00 per hour tips
Contra Costa Country Club is a private club serving over 500 members since 1925. We offer several amenities to our members including an 18-hole golf course, swimming pool, bocce courts and several events for our members to enjoy We are currently seeking servers for both part-time and full-time positions are available. We provide a safe work environment during these covid-19 times. Pay Range: $16 - $17 SUMMARY The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain company service standards Knowledge of the menu and various liquors, beer, and wines available by the Club Accurately execute Member and guest orders and requests in a timely fashion Clear and reset tables in bar area. Present menus make recommendations and answer questions regarding beverages and food. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Be 18 years of age. Complete opening and closing SOP's to the club standard. Clean and sanitize equipment and all Member/Guest areas. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age Must have valid driver's license Ability to read and comprehend simple instructions, short correspondence and memos. Requires ability to write simple correspondence as well. Ability to apply common sense understanding in order to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a small number of concrete variables. EDUCATION and/or EXPERIENCE One year of serving experience preferred but not necessary. We will train the skill if you have the right attitude Food Handlers Card High School Diploma LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak one-on-one effectively to internal and external customers. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Job Type: Part-time or Full Time Salary: $15.00 /hour - $16.00 /hour PLUS service charge Experience: Restaurant or Banquet: 1-2 years License: Food Handlers Card Required work authorization: United States
Apr 26, 2024
Full time
Contra Costa Country Club is a private club serving over 500 members since 1925. We offer several amenities to our members including an 18-hole golf course, swimming pool, bocce courts and several events for our members to enjoy We are currently seeking servers for both part-time and full-time positions are available. We provide a safe work environment during these covid-19 times. Pay Range: $16 - $17 SUMMARY The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain company service standards Knowledge of the menu and various liquors, beer, and wines available by the Club Accurately execute Member and guest orders and requests in a timely fashion Clear and reset tables in bar area. Present menus make recommendations and answer questions regarding beverages and food. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Be 18 years of age. Complete opening and closing SOP's to the club standard. Clean and sanitize equipment and all Member/Guest areas. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age Must have valid driver's license Ability to read and comprehend simple instructions, short correspondence and memos. Requires ability to write simple correspondence as well. Ability to apply common sense understanding in order to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a small number of concrete variables. EDUCATION and/or EXPERIENCE One year of serving experience preferred but not necessary. We will train the skill if you have the right attitude Food Handlers Card High School Diploma LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak one-on-one effectively to internal and external customers. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Job Type: Part-time or Full Time Salary: $15.00 /hour - $16.00 /hour PLUS service charge Experience: Restaurant or Banquet: 1-2 years License: Food Handlers Card Required work authorization: United States
Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life balance, and community. We help develop our teams and provide support for them to grow their careers with our organization. Our Talent is proud to work here. JOB SUMMARY: The Food Runner is responsible for set up of Room Service carts/ trays, organize plates, deliver food from kitchen to the guest, explain food items to the guest, deliver amenities and complete side work in In-Room Dining. JOB RESPONSIBILITIES: Prepares Room Service carts with ordered food and beverage. Delivers Room Service orders to hotel rooms. Ensures the guest's needs are met, by ensuring orders are correct upon delivery and explaining food items to the guest. Ensures all areas are kept clean. Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards. Develop a working knowledge of any rules, regulations and internal controls applicable to position. Complete all paperwork in accordance with hotel standards. Cash handling and/or check settlement Adhere to and complies with both departmental and overall property policies and procedures. Picks up trays according to department specifications or upon guest request. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Perform any other related duties as assigned. SKILLS AND EDUCATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required High School diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. One (1) year previous work experience in a comparable position preferred. Must be able to work varied shifts, including weekends and holidays Possess basic food & service knowledge. Ability to learn and use telephone and POS computer systems used at the hotel. Ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned. Must know all applicable health standards. Knowledge of federal, state and local laws, ordinances and regulations and company policy regarding serving alcohol to minors and intoxicated patrons. QUALIFICATION: Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above. Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Other details Job Family Hotel - Hotel Californian Pay Type Hourly Min Hiring Rate $16.00 Max Hiring Rate $16.00 Apply Now 36 State St, Santa Barbara, CA 93101, USA
Apr 26, 2024
Full time
Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life balance, and community. We help develop our teams and provide support for them to grow their careers with our organization. Our Talent is proud to work here. JOB SUMMARY: The Food Runner is responsible for set up of Room Service carts/ trays, organize plates, deliver food from kitchen to the guest, explain food items to the guest, deliver amenities and complete side work in In-Room Dining. JOB RESPONSIBILITIES: Prepares Room Service carts with ordered food and beverage. Delivers Room Service orders to hotel rooms. Ensures the guest's needs are met, by ensuring orders are correct upon delivery and explaining food items to the guest. Ensures all areas are kept clean. Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards. Develop a working knowledge of any rules, regulations and internal controls applicable to position. Complete all paperwork in accordance with hotel standards. Cash handling and/or check settlement Adhere to and complies with both departmental and overall property policies and procedures. Picks up trays according to department specifications or upon guest request. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Perform any other related duties as assigned. SKILLS AND EDUCATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required High School diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. One (1) year previous work experience in a comparable position preferred. Must be able to work varied shifts, including weekends and holidays Possess basic food & service knowledge. Ability to learn and use telephone and POS computer systems used at the hotel. Ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned. Must know all applicable health standards. Knowledge of federal, state and local laws, ordinances and regulations and company policy regarding serving alcohol to minors and intoxicated patrons. QUALIFICATION: Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above. Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Other details Job Family Hotel - Hotel Californian Pay Type Hourly Min Hiring Rate $16.00 Max Hiring Rate $16.00 Apply Now 36 State St, Santa Barbara, CA 93101, USA
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Overview Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description The Pool Operations Manager ensures proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni standards and company policies and procedures. Responsibilities Ensures that all pool operations are in accordance with Rancho Las Palmas policies. Including the safety, security of our guests and associates. Responsible for the cleanliness and upkeep of Splashtopia, Azure and any new pools. Maintain staffing levels of all Pool Operations and oversees all hiring and training. Responsible for the revenue of Cabanas and Recreation. Meets regularly with the Supervisors to review incidents, current issues and always keeps Leadership informed on major incidents. Enforces all Resort rules, regulations and the Resort's standards of conduct. Schedule monthly trainings and tests to ensure that all pool attendant staff are ready and prepared for any type of emergency. Maintain payroll daily; punch edits, time adjustments, CMB's. Ensure monthly deadlines are met regarding activity guides and training. Spend time on the pool deck assisting with daily duties as needed by, maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. To perform this job successfully, individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Hospitality management experience preferred. Must have excellent communication and customer service skills. Computer proficiency required, Microsoft office programs. Ability to read English, analyze, and interpret general business reports and standards of procedures, as well as, governmental regulations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Problem resolution and implementation. The physical requirements described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Associate frequently is required to stand, stoop, kneel, crouch, and withstand out door fluctuating temperatures, cold and hot. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Specific hearing abilities required by this job include good hearing ability, ability to hear alarms and distinguish sounds. The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is frequently exposed to outside weather conditions. The Associate is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Pay Range: $70,000- $75,000/salary. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Apr 26, 2024
Full time
Overview Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description The Pool Operations Manager ensures proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni standards and company policies and procedures. Responsibilities Ensures that all pool operations are in accordance with Rancho Las Palmas policies. Including the safety, security of our guests and associates. Responsible for the cleanliness and upkeep of Splashtopia, Azure and any new pools. Maintain staffing levels of all Pool Operations and oversees all hiring and training. Responsible for the revenue of Cabanas and Recreation. Meets regularly with the Supervisors to review incidents, current issues and always keeps Leadership informed on major incidents. Enforces all Resort rules, regulations and the Resort's standards of conduct. Schedule monthly trainings and tests to ensure that all pool attendant staff are ready and prepared for any type of emergency. Maintain payroll daily; punch edits, time adjustments, CMB's. Ensure monthly deadlines are met regarding activity guides and training. Spend time on the pool deck assisting with daily duties as needed by, maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. To perform this job successfully, individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Hospitality management experience preferred. Must have excellent communication and customer service skills. Computer proficiency required, Microsoft office programs. Ability to read English, analyze, and interpret general business reports and standards of procedures, as well as, governmental regulations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Problem resolution and implementation. The physical requirements described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Associate frequently is required to stand, stoop, kneel, crouch, and withstand out door fluctuating temperatures, cold and hot. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Specific hearing abilities required by this job include good hearing ability, ability to hear alarms and distinguish sounds. The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is frequently exposed to outside weather conditions. The Associate is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Pay Range: $70,000- $75,000/salary. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
LOUNGE FLOOR RUNNER 680 SW Higgins Date:Apr 9, 2024 Location: Missoula, MT, US, 59803 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Apr 26, 2024
Full time
LOUNGE FLOOR RUNNER 680 SW Higgins Date:Apr 9, 2024 Location: Missoula, MT, US, 59803 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Apr 26, 2024
Full time
Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
Apr 26, 2024
Full time
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
Why us? Sage Hospitality Group is in search of a Night Auditor Part-time to join the Front Office Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Part Time Hourly Role Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 5 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Front Desk & Guest Services Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Sage Hospitality Group is in search of a Night Auditor Part-time to join the Front Office Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Part Time Hourly Role Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 5 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Front Desk & Guest Services Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
Job Summary: To repair and maintain physical structure of Homewood Suites Richmond Innsbrook. Essential Job Functions: Maintains properties, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools. Replaces air-conditioner filters. Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. May tend furnace, air-conditioner, and boiler to provide heat, cool air, and hot water for guests. Maintains equipment with standard preventative maintenance procedures. Maintains records on all equipment maintenance and repair. Maintains files of Material Safety Data Sheets. Programs phone equipment according to hotel needs. Works with and trains hotel maintenance staff in a variety of areas. Maintains quality of appearance of interior and exterior of hotel. Paints and stains walls, trim, and doors. Repairs wallpaper, carpet, sheetrock, and doors of hotel. Keeps an orderly and well-stocked inventory of finishing supplies needed in the hotel. Maintains a superior quality in the guest rooms. Checks operation of all guest room equipment. Corrects minor problems and reports major problems to General Manager. Keeps records of rooms completed. Ensures par stocking of regularly used parts and supplies. Inspects and repairs minor problems in common areas. Is responsible for learning emergency procedures. Is responsible for safe operation of all equipment, chemicals, and lockout procedures. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Performs other related duties as required. TOP Requirements: Team Up, Own It and Passionately Serve! Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories. Recognize your co-workers with a Shout Out when they Team Up, Own it or Passionately Serve. Demonstrate self-confidence, energy and enthusiasm at all times. Understand that you represent and reflect Shamin Hotels TOP Culture while at your hotel. Qualification Summary: Education & Experience: High school diploma or GED certification required. Bachelor's Degree and/or extensive experience in a hotel or related field required. 1-2 years of hotel maintenance experience preferred. Technical school or formal skills training. Two (2) years' experience in a similar role with strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, etc. Valid driver's license from the appropriate state. Driving record approved by insurance carrier guidelines. Must be able to work with and understand financial information and data, and possess basic mathematical skill Reading, Writing, Basic Math Computer skills & Brand systems Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Long and varied hours standing are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear Bending, reaching, stooping or crouching on occasion Light work - Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Ability to see, hear, speak, read, write and understand English. JB.0.00.LN Maintenance
Apr 25, 2024
Full time
Job Summary: To repair and maintain physical structure of Homewood Suites Richmond Innsbrook. Essential Job Functions: Maintains properties, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools. Replaces air-conditioner filters. Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. May tend furnace, air-conditioner, and boiler to provide heat, cool air, and hot water for guests. Maintains equipment with standard preventative maintenance procedures. Maintains records on all equipment maintenance and repair. Maintains files of Material Safety Data Sheets. Programs phone equipment according to hotel needs. Works with and trains hotel maintenance staff in a variety of areas. Maintains quality of appearance of interior and exterior of hotel. Paints and stains walls, trim, and doors. Repairs wallpaper, carpet, sheetrock, and doors of hotel. Keeps an orderly and well-stocked inventory of finishing supplies needed in the hotel. Maintains a superior quality in the guest rooms. Checks operation of all guest room equipment. Corrects minor problems and reports major problems to General Manager. Keeps records of rooms completed. Ensures par stocking of regularly used parts and supplies. Inspects and repairs minor problems in common areas. Is responsible for learning emergency procedures. Is responsible for safe operation of all equipment, chemicals, and lockout procedures. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Performs other related duties as required. TOP Requirements: Team Up, Own It and Passionately Serve! Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories. Recognize your co-workers with a Shout Out when they Team Up, Own it or Passionately Serve. Demonstrate self-confidence, energy and enthusiasm at all times. Understand that you represent and reflect Shamin Hotels TOP Culture while at your hotel. Qualification Summary: Education & Experience: High school diploma or GED certification required. Bachelor's Degree and/or extensive experience in a hotel or related field required. 1-2 years of hotel maintenance experience preferred. Technical school or formal skills training. Two (2) years' experience in a similar role with strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, etc. Valid driver's license from the appropriate state. Driving record approved by insurance carrier guidelines. Must be able to work with and understand financial information and data, and possess basic mathematical skill Reading, Writing, Basic Math Computer skills & Brand systems Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Long and varied hours standing are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear Bending, reaching, stooping or crouching on occasion Light work - Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Ability to see, hear, speak, read, write and understand English. JB.0.00.LN Maintenance
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
Apr 25, 2024
Full time
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
Holiday Inn Charlottesville VA
Charlottesville, Virginia
Join Our Team and Passionately Serve Our Guests as our new Sales & Events Manager! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! The role: We are seeking a Sales & Event Manager to join our team and shine! Here are just a few key items you will be leading while working on the team: Relationship building skills with Internal and External Clients Develop quarterly sales action plans to support revenue goals Contact new and existing accounts to maximize revenue opportunities Conduct hotel tours as requested Negotiate, contract and finalize food, beverage and meeting room requirements Proactively upgrade and upsell menus to achieve the highest possible profit Become an extension of the client by disseminating all group requirements to the respective departments in the hotel Ensure the timely distribution of all communication to the appropriate departments and be the on-site contact for the client during their events Verify all space requirements and meeting room set-ups with client and ensure that event space needed is properly maintained and in good condition Finalize Banquet Event Orders in a timely manner Oversee contracted group room blocks to include cut-offs, attrition and distribution of rooming lists The ideal candidate Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. The ideal candidate ALSO has the following: Experience in a hotel or related field Previous Sales & Event Experience preferred Must be able to work with and understand financial information and data, and possess basic mathematical skills Computer skills including but not limited to Microsoft and Gmail tools along with brand system tools Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion. Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family! JB.0.00.LN
Apr 25, 2024
Full time
Join Our Team and Passionately Serve Our Guests as our new Sales & Events Manager! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! The role: We are seeking a Sales & Event Manager to join our team and shine! Here are just a few key items you will be leading while working on the team: Relationship building skills with Internal and External Clients Develop quarterly sales action plans to support revenue goals Contact new and existing accounts to maximize revenue opportunities Conduct hotel tours as requested Negotiate, contract and finalize food, beverage and meeting room requirements Proactively upgrade and upsell menus to achieve the highest possible profit Become an extension of the client by disseminating all group requirements to the respective departments in the hotel Ensure the timely distribution of all communication to the appropriate departments and be the on-site contact for the client during their events Verify all space requirements and meeting room set-ups with client and ensure that event space needed is properly maintained and in good condition Finalize Banquet Event Orders in a timely manner Oversee contracted group room blocks to include cut-offs, attrition and distribution of rooming lists The ideal candidate Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. The ideal candidate ALSO has the following: Experience in a hotel or related field Previous Sales & Event Experience preferred Must be able to work with and understand financial information and data, and possess basic mathematical skills Computer skills including but not limited to Microsoft and Gmail tools along with brand system tools Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion. Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family! JB.0.00.LN
LOUNGE FLOOR RUNNER Date:Apr 15, 2024 Location: Helena, MT, US, 59604 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:HelenaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Apr 23, 2024
Full time
LOUNGE FLOOR RUNNER Date:Apr 15, 2024 Location: Helena, MT, US, 59604 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:HelenaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality