HHS Culinary and Nutrition Solutions, LLC
Cincinnati, Ohio
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
HHS Culinary and Nutrition Solutions, LLC
Toledo, Ohio
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Retail Manager to provide operational leadership at M Health Fairview University Hospital. This leader will work closely with the Nutrition team to offer exciting and quality food options. This position offers great work-life balance working a typical closing shift. The successful candidate will: motivate, coach, mentor and develop frontline (hourly-paid), staff provide stellar customer service oversee cash handing processes, and POS programming and maintenance ensure food and physical safety programs and standards are followed conduct retail brand standard audits (in-house and national brands) maintain integrity of retail branded concept standards (national and in-house brands) ensure all needed signage (including digital) is in place manage vendor relationships and compliance maintain all product merchandising, marketing and ordering standards are in place Is this opportunity right for you? We are looking for candidates who have: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service exhibit flexibility to take on additional responsibilities as needed demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs, a plus Learn more about Fairview University Hospital HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 29, 2024
Full time
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Retail Manager to provide operational leadership at M Health Fairview University Hospital. This leader will work closely with the Nutrition team to offer exciting and quality food options. This position offers great work-life balance working a typical closing shift. The successful candidate will: motivate, coach, mentor and develop frontline (hourly-paid), staff provide stellar customer service oversee cash handing processes, and POS programming and maintenance ensure food and physical safety programs and standards are followed conduct retail brand standard audits (in-house and national brands) maintain integrity of retail branded concept standards (national and in-house brands) ensure all needed signage (including digital) is in place manage vendor relationships and compliance maintain all product merchandising, marketing and ordering standards are in place Is this opportunity right for you? We are looking for candidates who have: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service exhibit flexibility to take on additional responsibilities as needed demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs, a plus Learn more about Fairview University Hospital HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Unit Description: A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. $1,000 SIGN ON BONUS Sodexo is seeking a Retail Manager 2 to join our team at University Hospitals Cleveland Medical Center in Cleveland, Ohio. The Retail Manager 2 is responsible for supporting the day-to-day operations of the Atrium Café as well as assisting as needed with operations at the other retail outlets on campus, which includes: Wolfgang Puck Kitchen Counter, Erie Island Coffee Company, Einstein Brother's Bagels, and the UH Market Zone. The physical work environment includes working in a fast-paced setting, interacting with and serving customers, caregivers and patients. This will require extended periods of physical exertion such as walking, standing, lifting, pushing and or pulling. It also includes working in varied temperatures with and around food products and commercial cooking equipment. In this role, you will be responsible for HACCP record keeping, cash handling and cash management, working knowledge of the POS system, manage and lead employees, handle customer complaints and resolve issues, and ensure health and safety compliance. The Retail Manager 2 will report directly to the Retail Operations Manager. We are looking for candidates who will: have oversight of day-to-day operations; deliver high quality food for cafeteria and branded outlets; achieve company and client financial targets and goals; ensure Sodexo Standards are met. Ensures facility and equipment is in good working order Conduct weekly safety walks and monthly employee safety in-service trainings Assist with retail outlet product inventory and ordering Responsible for annual evaluation and goals for retail employees including; Food and Physical Safety and HACCP record keeping. The ideal candidate: has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively ; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and Demonstrated experience leading and engaging a team and exceptional human resource and supervisory/management skillset. Ability to multitask and proven effectiveness in a high-standards driven environment. Ability to successfully lead, develop and train a team. Proficient computer skills and knowledge of Microsoft Office (Excel, Outlook, Word) as well as exceptional organizational skills. Servsafe certified as well as working knowledge of HACCP Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 17, 2024
Full time
Unit Description: A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. $1,000 SIGN ON BONUS Sodexo is seeking a Retail Manager 2 to join our team at University Hospitals Cleveland Medical Center in Cleveland, Ohio. The Retail Manager 2 is responsible for supporting the day-to-day operations of the Atrium Café as well as assisting as needed with operations at the other retail outlets on campus, which includes: Wolfgang Puck Kitchen Counter, Erie Island Coffee Company, Einstein Brother's Bagels, and the UH Market Zone. The physical work environment includes working in a fast-paced setting, interacting with and serving customers, caregivers and patients. This will require extended periods of physical exertion such as walking, standing, lifting, pushing and or pulling. It also includes working in varied temperatures with and around food products and commercial cooking equipment. In this role, you will be responsible for HACCP record keeping, cash handling and cash management, working knowledge of the POS system, manage and lead employees, handle customer complaints and resolve issues, and ensure health and safety compliance. The Retail Manager 2 will report directly to the Retail Operations Manager. We are looking for candidates who will: have oversight of day-to-day operations; deliver high quality food for cafeteria and branded outlets; achieve company and client financial targets and goals; ensure Sodexo Standards are met. Ensures facility and equipment is in good working order Conduct weekly safety walks and monthly employee safety in-service trainings Assist with retail outlet product inventory and ordering Responsible for annual evaluation and goals for retail employees including; Food and Physical Safety and HACCP record keeping. The ideal candidate: has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively ; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and Demonstrated experience leading and engaging a team and exceptional human resource and supervisory/management skillset. Ability to multitask and proven effectiveness in a high-standards driven environment. Ability to successfully lead, develop and train a team. Proficient computer skills and knowledge of Microsoft Office (Excel, Outlook, Word) as well as exceptional organizational skills. Servsafe certified as well as working knowledge of HACCP Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 06, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $15.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Montana Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $15.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Montana Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality