Job Description Job Description Description: Why should you join the team? Norfolk Kitchen & Bath has continued to have sales growth year after year. We believe this success is due mainly to the talented designers at our locations with a focus on creating the best customer sales experience. Do you want to work for a growing, family-owned company that is focused on providing high quality and value to its customers? Norfolk Kitchen & Bath may be the best place for you. We are driven to find the most talented designers in the region to join our successful teams. NKB currently operates 6 locations - Boston and Braintree, Framingham, MA and Salem, Nashua, and Manchester, NH. We focus on our relationship with the customer and within our showrooms display the latest trends for customers to touch & feel. Norfolk is a premier distributor of Showplace cabinetry and several other quality lines for each budget. We also offer a wide range of complementary products including countertops, tile, and other building materials. In several of our locations, we also offer full installation/remodeling services. If you are a kitchen and bath designer/sales professional who strives to provide the highest quality of service and design to meet the needs of our clients, please submit your resume for consideration. Qualified candidates will have experience designing and selling in the kitchen and bath industry. Compensation for these roles would be base, plus commission. Job Responsibilities to include: • Working with the showroom team to provide service to customers both walk-ins as well as scheduled design appointments • Designing, estimating, and measuring each project with accuracy and speed • Meeting monthly, quarterly, and yearly sales and margin goals • Developing relationships with clients with a focus on generating future referral business • Attend industry networking events to continue to develop knowledge of kitchen and bath design and trends Requirements: Knowledge, Skills and Abilities • Extensive knowledge of kitchen cabinet design, product offerings and related vendors • Proficient and able to create designs within 20/20 software • Knowledge of trends & materials, color, finishes • Clear, professional communication skills both verbal and written • High level of organization and project management abilities • Ability to foster a team environment, motivate and teach • Aptitude for calculations (measurements, gross profit) • Proficient with Hubspot and Microsoft applications including Calendar, Word, Excel and working within a shared folder setup • Ability to work a retail schedule. Our showroom will be open Monday through Saturday with normal operating hours • Schedule may include some weekends, but we are closed nights Education and Experience • 3 years' experience with customers and creating kitchen and bath design • 3 years' of relationship sales experience and sales process • Proven achievement in meeting sales goals and team goals • Interior design and other building material product knowledge helpful Physical Requirements • Valid driver's license and able to travel to customer sites for measurements • Able to stoop, stand, walk, climb as needed for job tasks • May be in contact with machinery and work hazards associated with construction sites • Able to articulate, write, read English • Able to sit and work with PC related work for long periods of time About Us Norfolk Kitchen and Bath is a division of The Norfolk Companies. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work. The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere! PM19 PI92dabaa5-
May 05, 2024
Full time
Job Description Job Description Description: Why should you join the team? Norfolk Kitchen & Bath has continued to have sales growth year after year. We believe this success is due mainly to the talented designers at our locations with a focus on creating the best customer sales experience. Do you want to work for a growing, family-owned company that is focused on providing high quality and value to its customers? Norfolk Kitchen & Bath may be the best place for you. We are driven to find the most talented designers in the region to join our successful teams. NKB currently operates 6 locations - Boston and Braintree, Framingham, MA and Salem, Nashua, and Manchester, NH. We focus on our relationship with the customer and within our showrooms display the latest trends for customers to touch & feel. Norfolk is a premier distributor of Showplace cabinetry and several other quality lines for each budget. We also offer a wide range of complementary products including countertops, tile, and other building materials. In several of our locations, we also offer full installation/remodeling services. If you are a kitchen and bath designer/sales professional who strives to provide the highest quality of service and design to meet the needs of our clients, please submit your resume for consideration. Qualified candidates will have experience designing and selling in the kitchen and bath industry. Compensation for these roles would be base, plus commission. Job Responsibilities to include: • Working with the showroom team to provide service to customers both walk-ins as well as scheduled design appointments • Designing, estimating, and measuring each project with accuracy and speed • Meeting monthly, quarterly, and yearly sales and margin goals • Developing relationships with clients with a focus on generating future referral business • Attend industry networking events to continue to develop knowledge of kitchen and bath design and trends Requirements: Knowledge, Skills and Abilities • Extensive knowledge of kitchen cabinet design, product offerings and related vendors • Proficient and able to create designs within 20/20 software • Knowledge of trends & materials, color, finishes • Clear, professional communication skills both verbal and written • High level of organization and project management abilities • Ability to foster a team environment, motivate and teach • Aptitude for calculations (measurements, gross profit) • Proficient with Hubspot and Microsoft applications including Calendar, Word, Excel and working within a shared folder setup • Ability to work a retail schedule. Our showroom will be open Monday through Saturday with normal operating hours • Schedule may include some weekends, but we are closed nights Education and Experience • 3 years' experience with customers and creating kitchen and bath design • 3 years' of relationship sales experience and sales process • Proven achievement in meeting sales goals and team goals • Interior design and other building material product knowledge helpful Physical Requirements • Valid driver's license and able to travel to customer sites for measurements • Able to stoop, stand, walk, climb as needed for job tasks • May be in contact with machinery and work hazards associated with construction sites • Able to articulate, write, read English • Able to sit and work with PC related work for long periods of time About Us Norfolk Kitchen and Bath is a division of The Norfolk Companies. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work. The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere! PM19 PI92dabaa5-
Description: Why should you join the team? Norfolk Kitchen & Bath has continued to have sales growth year after year. We believe this success is due mainly to the talented designers at our locations with a focus on creating the best customer sales experience. Do you want to work for a growing, family-owned company that is focused on providing high quality and value to its customers? Norfolk Kitchen & Bath may be the best place for you. We are driven to find the most talented designers in the region to join our successful teams. NKB currently operates 6 locations - Boston and Braintree, Framingham, MA and Salem, Nashua, and Manchester, NH. We focus on our relationship with the customer and within our showrooms display the latest trends for customers to touch & feel. Norfolk is a premier distributor of Showplace cabinetry and several other quality lines for each budget. We also offer a wide range of complementary products including countertops, tile, and other building materials. In several of our locations, we also offer full installation/remodeling services. If you are a kitchen and bath designer/sales professional who strives to provide the highest quality of service and design to meet the needs of our clients, please submit your resume for consideration. Qualified candidates will have experience designing and selling in the kitchen and bath industry. Compensation for these roles would be base, plus commission. Job Responsibilities to include: • Working with the showroom team to provide service to customers both walk-ins as well as scheduled design appointments • Designing, estimating, and measuring each project with accuracy and speed • Meeting monthly, quarterly, and yearly sales and margin goals • Developing relationships with clients with a focus on generating future referral business • Attend industry networking events to continue to develop knowledge of kitchen and bath design and trends Requirements: Knowledge, Skills and Abilities • Extensive knowledge of kitchen cabinet design, product offerings and related vendors • Proficient and able to create designs within 20/20 software • Knowledge of trends & materials, color, finishes • Clear, professional communication skills both verbal and written • High level of organization and project management abilities • Ability to foster a team environment, motivate and teach • Aptitude for calculations (measurements, gross profit) • Proficient with Hubspot and Microsoft applications including Calendar, Word, Excel and working within a shared folder setup • Ability to work a retail schedule. Our showroom will be open Monday through Saturday with normal operating hours • Schedule may include some weekends, but we are closed nights Education and Experience • 3 years' experience with customers and creating kitchen and bath design • 3 years' of relationship sales experience and sales process • Proven achievement in meeting sales goals and team goals • Interior design and other building material product knowledge helpful Physical Requirements • Valid driver's license and able to travel to customer sites for measurements • Able to stoop, stand, walk, climb as needed for job tasks • May be in contact with machinery and work hazards associated with construction sites • Able to articulate, write, read English • Able to sit and work with PC related work for long periods of time About Us Norfolk Kitchen and Bath is a division of The Norfolk Companies. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work. The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere! PM19 PI67d7c9ab6bce-9831
May 04, 2024
Full time
Description: Why should you join the team? Norfolk Kitchen & Bath has continued to have sales growth year after year. We believe this success is due mainly to the talented designers at our locations with a focus on creating the best customer sales experience. Do you want to work for a growing, family-owned company that is focused on providing high quality and value to its customers? Norfolk Kitchen & Bath may be the best place for you. We are driven to find the most talented designers in the region to join our successful teams. NKB currently operates 6 locations - Boston and Braintree, Framingham, MA and Salem, Nashua, and Manchester, NH. We focus on our relationship with the customer and within our showrooms display the latest trends for customers to touch & feel. Norfolk is a premier distributor of Showplace cabinetry and several other quality lines for each budget. We also offer a wide range of complementary products including countertops, tile, and other building materials. In several of our locations, we also offer full installation/remodeling services. If you are a kitchen and bath designer/sales professional who strives to provide the highest quality of service and design to meet the needs of our clients, please submit your resume for consideration. Qualified candidates will have experience designing and selling in the kitchen and bath industry. Compensation for these roles would be base, plus commission. Job Responsibilities to include: • Working with the showroom team to provide service to customers both walk-ins as well as scheduled design appointments • Designing, estimating, and measuring each project with accuracy and speed • Meeting monthly, quarterly, and yearly sales and margin goals • Developing relationships with clients with a focus on generating future referral business • Attend industry networking events to continue to develop knowledge of kitchen and bath design and trends Requirements: Knowledge, Skills and Abilities • Extensive knowledge of kitchen cabinet design, product offerings and related vendors • Proficient and able to create designs within 20/20 software • Knowledge of trends & materials, color, finishes • Clear, professional communication skills both verbal and written • High level of organization and project management abilities • Ability to foster a team environment, motivate and teach • Aptitude for calculations (measurements, gross profit) • Proficient with Hubspot and Microsoft applications including Calendar, Word, Excel and working within a shared folder setup • Ability to work a retail schedule. Our showroom will be open Monday through Saturday with normal operating hours • Schedule may include some weekends, but we are closed nights Education and Experience • 3 years' experience with customers and creating kitchen and bath design • 3 years' of relationship sales experience and sales process • Proven achievement in meeting sales goals and team goals • Interior design and other building material product knowledge helpful Physical Requirements • Valid driver's license and able to travel to customer sites for measurements • Able to stoop, stand, walk, climb as needed for job tasks • May be in contact with machinery and work hazards associated with construction sites • Able to articulate, write, read English • Able to sit and work with PC related work for long periods of time About Us Norfolk Kitchen and Bath is a division of The Norfolk Companies. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work. The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere! PM19 PI67d7c9ab6bce-9831
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
May 07, 2024
Full time
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description Description: Job Title: Service Manager Reports to: General Manager Employment Status: Full-Time, Exempt-Salary At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager in Training to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI15eca1545bed-7048
May 05, 2024
Full time
Job Description Job Description Description: Job Title: Service Manager Reports to: General Manager Employment Status: Full-Time, Exempt-Salary At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager in Training to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI15eca1545bed-7048
Description: Job Title: Service Manager Reports to: General Manager Employment Status: Full-Time, Exempt-Salary At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager in Training to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI5b60fb9206b9-7048
May 04, 2024
Full time
Description: Job Title: Service Manager Reports to: General Manager Employment Status: Full-Time, Exempt-Salary At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager in Training to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI5b60fb9206b9-7048
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 03, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Position Type: Non-Certified Student Support Services/Food Services Date Posted: 1/17/2024 Location: Huron Valley Schools District Wide Date Available: ASAP Closing Date: 01/24/2024 District: Huron Valley Schools - website The Cook is responsible for preparing and serving nutritious and attractive meals. They assist with meal production as directed. The Cook is responsible for Maintaining and applying all safety, sanitation and cleanliness standards and practices in all food service areas as required by federal, state, local and district regulations and policies. They assist with daily dishwashing and equipment maintenance. The Cook is responsible for operating the point of sale system. The coordinate and implement Sales promotions. They assist in the coordination of events and activities. Position Type: Food Service/General Worker Location: District Wide Salary: $16.50 - $18.75 Reports To : District Floater Cook Status : School Year 2023 - 2024 Start Date: As Soon As Possible Hours: 4-6 hours per day QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Successful completion of ServSafe Certification Training (highly recommended) Successful demonstration of food service meal production and presentation skills. Knowledge and ability to practice and maintain high standards of sanitation and cleanliness in food production and personal practices. Knowledge and ability to operated quantity food production equipment. Basic knowledge of nutrition. Knowledge of union contract, implementation and employee and employer right. Ability to interact positively with children, adolescents and adults. Ability to interact positively with co-workers, manager and supervisor. Ability to use a computer as a tool operation. Ability to work independent of continuous supervision. Ability to deal with public, students and staff in a positive and safe manner. ESSENTIAL FUNCTIONS: Prepare and serve nutritious and attractive meals. Assist with meal production as directed. Maintain and apply all safety, sanitation and cleanliness standards and practices in all food service areas as required by federal, state, local and district regulations and policies. Assist with daily dishwashing and equipment maintenance. Operated production equipment. Compile and maintain appropriate records and forms. Receive and stock, inventory food and supplies. Transport food and supplies and cash bags/boxes when necessary. Compile and maintain appropriate records for federal, state and local regulations and reports. Operation of computerized point of sale system. Assist in revenue collection, including deposits and student record keeping. Public relations as appropriate and necessary. Coordination and implementation of sales promotions. Understand and determine qualified means and qualified components of meals. Monitor reimbursable meal qualification at point of service. Stock, display and present merchandise. Assist in coordination of events and activities. Assist in operation of facilities as directed. Coordinate meal production in absence of Kitchen Manager or Head Cook. Meet and service the needs of clientele in a timely fashion and in a pleasant and appropriate manner. Assist in arranging substitutes as necessary to ensure program operation. Assist in printing, copying and distribution of publications and other program administration. Assist in the operation of facilities as directed by Director and/or designate. Other duties as assigned by Director and/or designate. Supervisory Responsibilities: None. Assist in the training and support of substitute employees. CERTIFICATES, LICENSES, REGISTRATIONS Successful completion of ServSafe Certification Training (highly recommended) EDUCATION and/or EXPERIENCE: High School diploma and/or related experience. LANGUAGE, MATHEMATICAL AND REASONIING SKILLS: Ability to speak and write effectively. Ability to apply mathematical concepts to practical situations. Ability to carry out instructions furnished in written or oral format and deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is occasionally required to stand, walk and reach with hands or arms. Specific vision abilities required by this job include close vision and ability to adjust and focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. METHOD OF APPLICATION Contact the Food Service Department at or . Applications accepted on-line only at Inquiries should be addressed to: Jo Suppelsa Administrative Assistant to Human Resource 2390 South Milford Rd., Highland, MI 48357 (TELEPHONE) • (FAX) E-MAIL: Jeanette Wenger Chief Human Resource Officer and TitleVI Officer In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title II, the Age Discrimination Act of 1975, and the Americans with Disability Act of 1990, it is the policy of the Huron Valley School district that no person shall, on the basis of race, color, religion, national origin or ancestry, sex, age, disability, height, weight, or marital status be excluded from participation in, be denied benefits of, or be subjected to discrimination during any program or activity or in employment.
May 03, 2024
Full time
Position Type: Non-Certified Student Support Services/Food Services Date Posted: 1/17/2024 Location: Huron Valley Schools District Wide Date Available: ASAP Closing Date: 01/24/2024 District: Huron Valley Schools - website The Cook is responsible for preparing and serving nutritious and attractive meals. They assist with meal production as directed. The Cook is responsible for Maintaining and applying all safety, sanitation and cleanliness standards and practices in all food service areas as required by federal, state, local and district regulations and policies. They assist with daily dishwashing and equipment maintenance. The Cook is responsible for operating the point of sale system. The coordinate and implement Sales promotions. They assist in the coordination of events and activities. Position Type: Food Service/General Worker Location: District Wide Salary: $16.50 - $18.75 Reports To : District Floater Cook Status : School Year 2023 - 2024 Start Date: As Soon As Possible Hours: 4-6 hours per day QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Successful completion of ServSafe Certification Training (highly recommended) Successful demonstration of food service meal production and presentation skills. Knowledge and ability to practice and maintain high standards of sanitation and cleanliness in food production and personal practices. Knowledge and ability to operated quantity food production equipment. Basic knowledge of nutrition. Knowledge of union contract, implementation and employee and employer right. Ability to interact positively with children, adolescents and adults. Ability to interact positively with co-workers, manager and supervisor. Ability to use a computer as a tool operation. Ability to work independent of continuous supervision. Ability to deal with public, students and staff in a positive and safe manner. ESSENTIAL FUNCTIONS: Prepare and serve nutritious and attractive meals. Assist with meal production as directed. Maintain and apply all safety, sanitation and cleanliness standards and practices in all food service areas as required by federal, state, local and district regulations and policies. Assist with daily dishwashing and equipment maintenance. Operated production equipment. Compile and maintain appropriate records and forms. Receive and stock, inventory food and supplies. Transport food and supplies and cash bags/boxes when necessary. Compile and maintain appropriate records for federal, state and local regulations and reports. Operation of computerized point of sale system. Assist in revenue collection, including deposits and student record keeping. Public relations as appropriate and necessary. Coordination and implementation of sales promotions. Understand and determine qualified means and qualified components of meals. Monitor reimbursable meal qualification at point of service. Stock, display and present merchandise. Assist in coordination of events and activities. Assist in operation of facilities as directed. Coordinate meal production in absence of Kitchen Manager or Head Cook. Meet and service the needs of clientele in a timely fashion and in a pleasant and appropriate manner. Assist in arranging substitutes as necessary to ensure program operation. Assist in printing, copying and distribution of publications and other program administration. Assist in the operation of facilities as directed by Director and/or designate. Other duties as assigned by Director and/or designate. Supervisory Responsibilities: None. Assist in the training and support of substitute employees. CERTIFICATES, LICENSES, REGISTRATIONS Successful completion of ServSafe Certification Training (highly recommended) EDUCATION and/or EXPERIENCE: High School diploma and/or related experience. LANGUAGE, MATHEMATICAL AND REASONIING SKILLS: Ability to speak and write effectively. Ability to apply mathematical concepts to practical situations. Ability to carry out instructions furnished in written or oral format and deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is occasionally required to stand, walk and reach with hands or arms. Specific vision abilities required by this job include close vision and ability to adjust and focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. METHOD OF APPLICATION Contact the Food Service Department at or . Applications accepted on-line only at Inquiries should be addressed to: Jo Suppelsa Administrative Assistant to Human Resource 2390 South Milford Rd., Highland, MI 48357 (TELEPHONE) • (FAX) E-MAIL: Jeanette Wenger Chief Human Resource Officer and TitleVI Officer In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title II, the Age Discrimination Act of 1975, and the Americans with Disability Act of 1990, it is the policy of the Huron Valley School district that no person shall, on the basis of race, color, religion, national origin or ancestry, sex, age, disability, height, weight, or marital status be excluded from participation in, be denied benefits of, or be subjected to discrimination during any program or activity or in employment.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of all menu items, prices, liquor brands, beers, and non-alcoholic selections available. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short- and long-range financial objectives for the Food and Beverage Department consistent with property objectives. Hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; certification of culinary training or apprenticeship preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: $80,000-$90,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 03, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of all menu items, prices, liquor brands, beers, and non-alcoholic selections available. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short- and long-range financial objectives for the Food and Beverage Department consistent with property objectives. Hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; certification of culinary training or apprenticeship preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: $80,000-$90,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 02, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
The Restaurant Manager ensures a consistent and best-in-class experience for all Members & Guest in our F&B outlets. They proactively and graciously find ways to embed hospitality in even the smallest daily details. We are looking for a Restaurant Manager to ensure all daily activities run smoothly and efficiently. The candidate should be familiar with restaurant operations and supervising restaurant staff performance to succeed in this role. You will be responsible for coordinating activities and helping people reach their full potential. The Restaurant Manager will be focused on ensuring excellent customer experience by being a leader and a problem solver. The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members. This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals. About 154 Scott 154 Scott is a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape. 154 Scott is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck. A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities. About WSA Building 161 Water Street, New York Operated and developed by Happier People Management, The Water Street Associates (WSA) Building is a modern workspace for the Fashion, Arts, Culture, and Technology industries. 700,000 sq. ft. of programming area, spread across 31 floors, will offer Health & Wellness, Dining, Retail, and the Arts intermixed with coworking spaces, offices, and a Members' community for a holistic experience. The WSA Building project will break down barriers between the public and the once-siloed office tower, expanding the cultural offerings of the neighborhood. Reports to: General Manager Direct Reports: FOH Staff Responsibilities Direct floor staff to ensure the fulfillment of Happier steps of service and hospitality standards Lead floor service, ensuring that it runs smoothly and that the team is working efficiently and effectively Facilitate communication between floor staff and kitchen Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.) Consistently helps create memorable experiences for our guests by personalizing service Recognize and engage with regulars and VIP guests to make them feel a part of the family Complete all administrative duties competently and as written within the time frame given Ensures that no members of staff are permitted to work if they are not suitably dressed or groomed Supports with hiring, scheduling, training, evaluating, and terminating employees Documents, investigates, escalates, and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory, and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities and special events, share information, etc. Performs other duties as required or assigned Communicates all product-related information and changes to all team members Support dining room staff by making sure the display is always aesthetically pleasing and accurately representing what is in stock Participates in the inventory of all items Completes end-of-shift notes and all other pertinent information Requirements Minimum 2+ years in upscale independent restaurant leadership roles preferred An innate understanding and demonstrated ability with high-touch and consistent customer service Individuals with diverse educational and training backgrounds Demonstrated strength in working alongside various backgrounds, skills, and professionals. Takes pride in the ability to talk to anybody; you can turn any "No" into a "Yes!" Highly entrepreneurial and able to adapt to changing priorities in a fast-paced environment; proven ability to execute in the face of competing priorities Flexible self-starter with attention to detail who can work in a fast-paced environment and support multiple projects at once Solid written and verbal communication skills Team player with an enthusiastic outlook and creative mind Must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills Must be courteous, persuasive, client-focused, professional, and positive at all times Ability to prioritize and get things done in a rapidly changing environment Be available to work within opening hours, including weekends and holidays Ability to be a leader with a desire to educate and empower team members and create accountability standards Willing to learn new and exciting things PHYSICAL REQUIREMENTS Ability to work long hours as the business needed/ required Ability to maintain a flexible schedule Able to lift up to 35lbs as needed Able to stand for long periods of time as needed/required Benefits Team Benefits: Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Free Food & Snacks Training & Development Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.
May 01, 2024
Full time
The Restaurant Manager ensures a consistent and best-in-class experience for all Members & Guest in our F&B outlets. They proactively and graciously find ways to embed hospitality in even the smallest daily details. We are looking for a Restaurant Manager to ensure all daily activities run smoothly and efficiently. The candidate should be familiar with restaurant operations and supervising restaurant staff performance to succeed in this role. You will be responsible for coordinating activities and helping people reach their full potential. The Restaurant Manager will be focused on ensuring excellent customer experience by being a leader and a problem solver. The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members. This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals. About 154 Scott 154 Scott is a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape. 154 Scott is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck. A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities. About WSA Building 161 Water Street, New York Operated and developed by Happier People Management, The Water Street Associates (WSA) Building is a modern workspace for the Fashion, Arts, Culture, and Technology industries. 700,000 sq. ft. of programming area, spread across 31 floors, will offer Health & Wellness, Dining, Retail, and the Arts intermixed with coworking spaces, offices, and a Members' community for a holistic experience. The WSA Building project will break down barriers between the public and the once-siloed office tower, expanding the cultural offerings of the neighborhood. Reports to: General Manager Direct Reports: FOH Staff Responsibilities Direct floor staff to ensure the fulfillment of Happier steps of service and hospitality standards Lead floor service, ensuring that it runs smoothly and that the team is working efficiently and effectively Facilitate communication between floor staff and kitchen Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.) Consistently helps create memorable experiences for our guests by personalizing service Recognize and engage with regulars and VIP guests to make them feel a part of the family Complete all administrative duties competently and as written within the time frame given Ensures that no members of staff are permitted to work if they are not suitably dressed or groomed Supports with hiring, scheduling, training, evaluating, and terminating employees Documents, investigates, escalates, and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory, and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities and special events, share information, etc. Performs other duties as required or assigned Communicates all product-related information and changes to all team members Support dining room staff by making sure the display is always aesthetically pleasing and accurately representing what is in stock Participates in the inventory of all items Completes end-of-shift notes and all other pertinent information Requirements Minimum 2+ years in upscale independent restaurant leadership roles preferred An innate understanding and demonstrated ability with high-touch and consistent customer service Individuals with diverse educational and training backgrounds Demonstrated strength in working alongside various backgrounds, skills, and professionals. Takes pride in the ability to talk to anybody; you can turn any "No" into a "Yes!" Highly entrepreneurial and able to adapt to changing priorities in a fast-paced environment; proven ability to execute in the face of competing priorities Flexible self-starter with attention to detail who can work in a fast-paced environment and support multiple projects at once Solid written and verbal communication skills Team player with an enthusiastic outlook and creative mind Must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills Must be courteous, persuasive, client-focused, professional, and positive at all times Ability to prioritize and get things done in a rapidly changing environment Be available to work within opening hours, including weekends and holidays Ability to be a leader with a desire to educate and empower team members and create accountability standards Willing to learn new and exciting things PHYSICAL REQUIREMENTS Ability to work long hours as the business needed/ required Ability to maintain a flexible schedule Able to lift up to 35lbs as needed Able to stand for long periods of time as needed/required Benefits Team Benefits: Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Free Food & Snacks Training & Development Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.
Job Description POSITION SUMMARY: At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler's attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests' overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff. In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. DUTIES AND RESPONSIBILITIES All Paradies Lagardère positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests. The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for executing the location/brand standards as designed, taking ownership of the restaurant, and providing leadership to the team. Ensure all guests receive an exceptional experience and create a culture where employees are empowered to do the same. The General Manager strives to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher. Functions include, but are not limited to the following areas: People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. Must be passionate about supporting your TEAM! Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers. Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures. Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. Ensure all direct reports complete all compliance based and brand specific training by the due date. Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis. Ensure performance evaluations and associate coaching is delivered on a timely basis. Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team's morale and making necessary adjustments. Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. Must have a passion for the guest! Must say "Yes", "Please" and "Thank You"! Must smile often! Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. Role model the behaviors and service expectations you have of your team. Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code. Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary. Create a culture that promotes a safe and healthy environment. Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure consistent high quality of food preparation and service. Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. Profitable Growth Drive top line sales and profitability Analyze financial data on a daily basis and take appropriate action to maintain profitability. Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control. Ensure all recipe and portioning standards are being followed to minimize costs. Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them. Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. Self-driven, work independently, and always do the right thing. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation. Open-minded to feedback. Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. Must exhibit leadership courage and the ability to coach up as well as coach direct reports.
May 01, 2024
Full time
Job Description POSITION SUMMARY: At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler's attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests' overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff. In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. DUTIES AND RESPONSIBILITIES All Paradies Lagardère positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests. The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for executing the location/brand standards as designed, taking ownership of the restaurant, and providing leadership to the team. Ensure all guests receive an exceptional experience and create a culture where employees are empowered to do the same. The General Manager strives to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher. Functions include, but are not limited to the following areas: People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. Must be passionate about supporting your TEAM! Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers. Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures. Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. Ensure all direct reports complete all compliance based and brand specific training by the due date. Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis. Ensure performance evaluations and associate coaching is delivered on a timely basis. Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team's morale and making necessary adjustments. Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. Must have a passion for the guest! Must say "Yes", "Please" and "Thank You"! Must smile often! Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. Role model the behaviors and service expectations you have of your team. Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code. Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary. Create a culture that promotes a safe and healthy environment. Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure consistent high quality of food preparation and service. Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. Profitable Growth Drive top line sales and profitability Analyze financial data on a daily basis and take appropriate action to maintain profitability. Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control. Ensure all recipe and portioning standards are being followed to minimize costs. Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them. Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. Self-driven, work independently, and always do the right thing. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation. Open-minded to feedback. Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. Must exhibit leadership courage and the ability to coach up as well as coach direct reports.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Apr 26, 2024
Full time
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Public School of North Carolina
Burlington, North Carolina
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager
Apr 21, 2024
Full time
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager
We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living Retirement Communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! Resort Lifestyle Communities is seeking a dynamic couple or two person team to lead and manage one of our Independent Living Retirement Communities. This role is strategically designed for a domestic couple or two person team who will serve from the heart while living on-site providing management and leadership oversight of the Community. As the Community Managers you will achieve and maintain the Community's three primary goals: Happy Residents, Full Building Occupancy and On-Budget Operations. You will establish and maintain an employee focus of providing outstanding hospitality services for residents, their families and guests. Qualifications: You are a couple or two person team with a calling to work with the senior population. You are willing and able to relocate to one of our established communities where you will live on-site at the community, and find joy in being a neighbor to the residents at the community in which you live and work. You believe the two of you balance each other's experiences, strengths and weaknesses. You have excellent public relations and marketing skills and the ability to successfully manage a retirement community including all aspects of operations. You have proven experience in sales, with a track record of achieving and exceeding sales goals. You have the experience and ability to manage a budget and interpret data from financial and performance reports, and make good business decisions based on this information You both are proficient in the use of computers and various systems including, but not limited to: Microsoft Outlook, Word and Excel and the ability to quickly learn new systems. You both have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees. You have a proven success in recruiting, organizing, training, evaluating and motivating a team. Responsibilities: Responsible for the ongoing growth and management of the Retirement Community, including all aspects of operations, sales management, budget, and Resident and Employee relations. Respond to emergency calls from Residents and take appropriate action as needed. Ensure the continuous operation of the Community and perform any staff duties necessary for coverage. Establish and maintain an enriching and secure environment for the benefit of the Residents. Supervise the Community's Leadership Team: Executive Chef, Sales Leader, Activities Director, Dining Room Supervisor, and Lead Concierge and team members to include Maintenance Technician, Sous Chef, Concierges, Servers, Kitchen Helpers, Housekeepers and Shuttle Bus Driver. You will focus on the following initiatives: Occupancy, Budget, Community Relations, Resident Satisfaction, Emergency Response, Culinary and Dining, Resident Activities, Housekeeping, Maintenance, Transportation and overall operation of the community while being supported by a team in the field that specializes in each sector of the organization. Benefits: Compensation: The salary for this position is $120,000 a year per couple, along with many other great perks. You will live in an apartment at the community (on-site living). You can enjoy the delicious meals that are served by the Culinary and Dining Team. As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. You will have robust benefits to choose from and receive $1,184 ($592 each) per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive a 401(k) with a generous employer match. You will be supported by a team in the field that specializes in each sector of the organization. Interested in this Couples' position? You must both apply by filling out separate applications and our Talent Acquisition Team will be in touch soon! EOE/ADA
Apr 16, 2024
Full time
We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living Retirement Communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! Resort Lifestyle Communities is seeking a dynamic couple or two person team to lead and manage one of our Independent Living Retirement Communities. This role is strategically designed for a domestic couple or two person team who will serve from the heart while living on-site providing management and leadership oversight of the Community. As the Community Managers you will achieve and maintain the Community's three primary goals: Happy Residents, Full Building Occupancy and On-Budget Operations. You will establish and maintain an employee focus of providing outstanding hospitality services for residents, their families and guests. Qualifications: You are a couple or two person team with a calling to work with the senior population. You are willing and able to relocate to one of our established communities where you will live on-site at the community, and find joy in being a neighbor to the residents at the community in which you live and work. You believe the two of you balance each other's experiences, strengths and weaknesses. You have excellent public relations and marketing skills and the ability to successfully manage a retirement community including all aspects of operations. You have proven experience in sales, with a track record of achieving and exceeding sales goals. You have the experience and ability to manage a budget and interpret data from financial and performance reports, and make good business decisions based on this information You both are proficient in the use of computers and various systems including, but not limited to: Microsoft Outlook, Word and Excel and the ability to quickly learn new systems. You both have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees. You have a proven success in recruiting, organizing, training, evaluating and motivating a team. Responsibilities: Responsible for the ongoing growth and management of the Retirement Community, including all aspects of operations, sales management, budget, and Resident and Employee relations. Respond to emergency calls from Residents and take appropriate action as needed. Ensure the continuous operation of the Community and perform any staff duties necessary for coverage. Establish and maintain an enriching and secure environment for the benefit of the Residents. Supervise the Community's Leadership Team: Executive Chef, Sales Leader, Activities Director, Dining Room Supervisor, and Lead Concierge and team members to include Maintenance Technician, Sous Chef, Concierges, Servers, Kitchen Helpers, Housekeepers and Shuttle Bus Driver. You will focus on the following initiatives: Occupancy, Budget, Community Relations, Resident Satisfaction, Emergency Response, Culinary and Dining, Resident Activities, Housekeeping, Maintenance, Transportation and overall operation of the community while being supported by a team in the field that specializes in each sector of the organization. Benefits: Compensation: The salary for this position is $120,000 a year per couple, along with many other great perks. You will live in an apartment at the community (on-site living). You can enjoy the delicious meals that are served by the Culinary and Dining Team. As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. You will have robust benefits to choose from and receive $1,184 ($592 each) per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive a 401(k) with a generous employer match. You will be supported by a team in the field that specializes in each sector of the organization. Interested in this Couples' position? You must both apply by filling out separate applications and our Talent Acquisition Team will be in touch soon! EOE/ADA
Public School of North Carolina
Burlington, North Carolina
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager
Apr 10, 2024
Full time
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager