HRI Hospitality
Hyatt Place Tampa Downtown, North Florida Avenue, Tampa, FL, USA
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
Apr 03, 2024
Full time
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Job Description The US Technology Support Team aims to minimize disruption to restaurant operations and proactively provide support with speed, clarity, and convenience. Swiftly identify root causes and pinpoint vital improvements to enhance technology performance, reducing reliance on help desk support. The US Restaurant Technology Product Response Manager will: Supervise the critical issue of incidents within the core product group, coordinating resolutions with extended support teams Analyze and supervise data and metrics to pinpoint incident trends, collaborating with product teams to resolve root causes effectively Participate in Major Incident Management (MIM) as incidents arise, relaying key information to Support and Technology collaborators Key customers include multi-functional teams within US Technology, Field Offices, Operations, Product Development Teams, Deployment Services, Owner/Operators, and Suppliers Core Responsibilities: Provide full support and guidance for problems and questions of a core product group; serve as authority for these products while representing the Support team as updates and new deployments are initiated Collaborate with multi-functional teams to advance and resolve sophisticated issues promptly Proactively identify trends and potential areas for improvement to enhance customer satisfaction Cross-train in all Support product areas to effectively provide backup to other team members as needed Serve as lead product point of contact and champion positive and collaborative unions teams Facilitate the resolution of support related incidents from the field, Home Office, and Operators and the Help Desk Vendors Analyze and supervise data and metrics around ticket incidents, time to resolution, issue frequency, and field technology partner incident resolution Identify incident trends and advance to the Support Solutions team for root cause resolution in order to minimize future need for help desk support Serve as the point of contact for Support during a Major Incident Management (MIM) and lead process and involved parties to fast resolution Provide critical information to key partners during system outages or other high-priority incidents whenever required, even during non-standard business hours Maintain involvement in product enhancement and new deployments with the product teams within core assigned group, collecting key information and being the voice and advocate for the Support team Build strong relationships and teamwork through effective communication between teams within US Technology, Global Technology and vendors Identify knowledge gaps in materials vendors apply Deliver the best possible Owner/Operator and restaurant crew experience with US Technology products & services by understanding restaurant needs, difficulties, and goals Provide status updates on incidents to management and key collaborators
May 03, 2024
Full time
Job Description The US Technology Support Team aims to minimize disruption to restaurant operations and proactively provide support with speed, clarity, and convenience. Swiftly identify root causes and pinpoint vital improvements to enhance technology performance, reducing reliance on help desk support. The US Restaurant Technology Product Response Manager will: Supervise the critical issue of incidents within the core product group, coordinating resolutions with extended support teams Analyze and supervise data and metrics to pinpoint incident trends, collaborating with product teams to resolve root causes effectively Participate in Major Incident Management (MIM) as incidents arise, relaying key information to Support and Technology collaborators Key customers include multi-functional teams within US Technology, Field Offices, Operations, Product Development Teams, Deployment Services, Owner/Operators, and Suppliers Core Responsibilities: Provide full support and guidance for problems and questions of a core product group; serve as authority for these products while representing the Support team as updates and new deployments are initiated Collaborate with multi-functional teams to advance and resolve sophisticated issues promptly Proactively identify trends and potential areas for improvement to enhance customer satisfaction Cross-train in all Support product areas to effectively provide backup to other team members as needed Serve as lead product point of contact and champion positive and collaborative unions teams Facilitate the resolution of support related incidents from the field, Home Office, and Operators and the Help Desk Vendors Analyze and supervise data and metrics around ticket incidents, time to resolution, issue frequency, and field technology partner incident resolution Identify incident trends and advance to the Support Solutions team for root cause resolution in order to minimize future need for help desk support Serve as the point of contact for Support during a Major Incident Management (MIM) and lead process and involved parties to fast resolution Provide critical information to key partners during system outages or other high-priority incidents whenever required, even during non-standard business hours Maintain involvement in product enhancement and new deployments with the product teams within core assigned group, collecting key information and being the voice and advocate for the Support team Build strong relationships and teamwork through effective communication between teams within US Technology, Global Technology and vendors Identify knowledge gaps in materials vendors apply Deliver the best possible Owner/Operator and restaurant crew experience with US Technology products & services by understanding restaurant needs, difficulties, and goals Provide status updates on incidents to management and key collaborators
Browns Socialhouse Tofino
Tofino, British Columbia (BC)
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.
May 03, 2024
Full time
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .