Caesars Entertainment
Shelbyville, Indiana
POSITION SUMMARYCook II is responsible to support the Management in the successful production of raw and/or cooked food products for culinary operations at Horseshoe Indianapolis. Position will be engaged in the safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, saut ing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned. in the service of guest in a restaurant environment by the greeting and seating of guests as they enter or exit the restaurant, handle money transaction as payment for product and services provided in the restaurant, including server station rotation, managing wait times, clearing of tables, check transactions i.e. cash, credit card, comp, players club points, and travelers check transactions, as well as other duties as assigned. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for practicing, supporting, and promoting Horseshoe Indianapolis Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to: Safe efficient production of food products including quality and quantity control, par levels, food storage, and product rotation, cutting, slicing, saut , frying, mixing, grilling, mixing, etc. Assist with set up and operation of multiple stations with in area, coach Cook Level I for cross utilization of labor and upward mobility opportunities Produce Stocks, Soups, Sauces as part of preparation of daily food (meal period) service Follow Standard Operational Procedures (SOP's) and production list to meet required par levels and specifications for assigned station or duties at Horseshoe Indianapolis Maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest's consumption. Display knowledge of all emergency procedures including familiarity with MSDS (Material Safety Data Sheets) for chemical usage. Communicate on a consistent basis with supervising Chef keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order. Possess the ability to work with Co-workers in any kitchen environment. QUALIFICATIONSHigh School Diploma or GED required. College Degree or Culinary Arts Degree is Helpful. Position requires 2 (two) years experience in the Food Service Industry as a Cook I or similar position. Position requires the ability to successfully set up and work multiple stations within outlet or area, and moderate food knowledge consisting of Cook Level I plus, sauce, soup, stock production, seasonings, cooking styles, and techniques, plating presentation and components, grades of meats, produce, dairy products, etc. based upon the USDA standards. Ability to read, write, speak and understand English, distinguish letters, numbers, symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills as well as the ability to measure, and estimate, and the ability to multi task, posses proper knife skills, basic food knowledge inclusive of specifications (size, shape, color, package size, weight, growing season, origin, seasonal availability) as defined by hiring management. The Position requires the trained use of kitchen equipment such as knives, stoves, ovens, fryers, steamers, choppers, grinders, mixers, sealers, etc. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Must be able to obtain an Indiana Gaming License and/or an Indiana Horse Racing Commission License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOORAccess to general gaming floor
POSITION SUMMARYCook II is responsible to support the Management in the successful production of raw and/or cooked food products for culinary operations at Horseshoe Indianapolis. Position will be engaged in the safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, saut ing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned. in the service of guest in a restaurant environment by the greeting and seating of guests as they enter or exit the restaurant, handle money transaction as payment for product and services provided in the restaurant, including server station rotation, managing wait times, clearing of tables, check transactions i.e. cash, credit card, comp, players club points, and travelers check transactions, as well as other duties as assigned. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for practicing, supporting, and promoting Horseshoe Indianapolis Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to: Safe efficient production of food products including quality and quantity control, par levels, food storage, and product rotation, cutting, slicing, saut , frying, mixing, grilling, mixing, etc. Assist with set up and operation of multiple stations with in area, coach Cook Level I for cross utilization of labor and upward mobility opportunities Produce Stocks, Soups, Sauces as part of preparation of daily food (meal period) service Follow Standard Operational Procedures (SOP's) and production list to meet required par levels and specifications for assigned station or duties at Horseshoe Indianapolis Maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest's consumption. Display knowledge of all emergency procedures including familiarity with MSDS (Material Safety Data Sheets) for chemical usage. Communicate on a consistent basis with supervising Chef keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order. Possess the ability to work with Co-workers in any kitchen environment. QUALIFICATIONSHigh School Diploma or GED required. College Degree or Culinary Arts Degree is Helpful. Position requires 2 (two) years experience in the Food Service Industry as a Cook I or similar position. Position requires the ability to successfully set up and work multiple stations within outlet or area, and moderate food knowledge consisting of Cook Level I plus, sauce, soup, stock production, seasonings, cooking styles, and techniques, plating presentation and components, grades of meats, produce, dairy products, etc. based upon the USDA standards. Ability to read, write, speak and understand English, distinguish letters, numbers, symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills as well as the ability to measure, and estimate, and the ability to multi task, posses proper knife skills, basic food knowledge inclusive of specifications (size, shape, color, package size, weight, growing season, origin, seasonal availability) as defined by hiring management. The Position requires the trained use of kitchen equipment such as knives, stoves, ovens, fryers, steamers, choppers, grinders, mixers, sealers, etc. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Must be able to obtain an Indiana Gaming License and/or an Indiana Horse Racing Commission License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. ACCESS TO GAMING FLOORAccess to general gaming floor
LSU Alumni Association
Baton Rouge, Louisiana
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
Caesars Entertainment
Shelbyville, Indiana
POSITION SUMMARY Bus Person position will be engaged in the support of the F&B Supervisor and Manager in the service of guest in a restaurant environment by clearing tables of soiled china, flatware, glassware, and utensils and delivery of non-alcoholic beverages in assistance of restaurant server in assigned station, reset of tables, as well as other duties as assigned. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for practicing, supporting, and promoting Indiana Grand Racing & Casino's Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to: â Service of restaurant beverage menu items to restaurant guests including clearing tables of soiled and used china, flatware, glassware, accessories, and transport to dish area for cleaning, clean table tops, meet guests requests, sweep under tables, side-work, etc. â Reset Table Tops per specifications established by management and service of guests appropriate to theme and experience of the restaurant. â Responsible, Legal alcohol service, including checking Identification, correct orders per guest requests, refusing service of alcohol to intoxicated guests, etc. â Follow steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment â Maintains standards of sanitation, bar and personal hygiene and cleanliness, as well as beverage service techniques and safety all with regard to the safe handling of food & beverage products for guest's consumption. â Display knowledge of all emergency procedures. â Communicate on a consistent basis with supervisor keeping them abreast of all department activities. â Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free. Notify supervisor immediately if bar and equipment are not in good, safe working order. â Possess the ability to work with Co-workers and Management in a casino restaurant environment, involving high volume or gourmet, fast paced production in a friendly and professional manner. â MINIMUM QUALIFICATIONS High School Diploma or GED required. 1 (one) year experience in the Food & Beverage Service Industry as a Restaurant Busperson or similar position is preferred. The position requires fast paced service, excellent customer service skills and the ability to read, write, speak and understand English, distinguish letters, numbers, and symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills and the ability to multi task, basic food, beverage knowledge, such as (fluid measurements, size, shape, color, glassware, and garnish, flavor, price, portion size, preparation timing etc.) as defined by hiring management. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in Indiana Grand Casino, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Position requires employee to be at least 21 years of age, and be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. This position may require the employee to hold an Indiana ATC (Alcohol & Tobacco Commission) License This position does require an IGC (Indiana Gaming Commission) Occupational License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 pounds, push or pull 150 to 250 lbs on a pushcart and enter walk-ins of 10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. ACCESS TO GAMING FLOOR Access to general gaming floor.
POSITION SUMMARY Bus Person position will be engaged in the support of the F&B Supervisor and Manager in the service of guest in a restaurant environment by clearing tables of soiled china, flatware, glassware, and utensils and delivery of non-alcoholic beverages in assistance of restaurant server in assigned station, reset of tables, as well as other duties as assigned. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for practicing, supporting, and promoting Indiana Grand Racing & Casino's Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to: â Service of restaurant beverage menu items to restaurant guests including clearing tables of soiled and used china, flatware, glassware, accessories, and transport to dish area for cleaning, clean table tops, meet guests requests, sweep under tables, side-work, etc. â Reset Table Tops per specifications established by management and service of guests appropriate to theme and experience of the restaurant. â Responsible, Legal alcohol service, including checking Identification, correct orders per guest requests, refusing service of alcohol to intoxicated guests, etc. â Follow steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment â Maintains standards of sanitation, bar and personal hygiene and cleanliness, as well as beverage service techniques and safety all with regard to the safe handling of food & beverage products for guest's consumption. â Display knowledge of all emergency procedures. â Communicate on a consistent basis with supervisor keeping them abreast of all department activities. â Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free. Notify supervisor immediately if bar and equipment are not in good, safe working order. â Possess the ability to work with Co-workers and Management in a casino restaurant environment, involving high volume or gourmet, fast paced production in a friendly and professional manner. â MINIMUM QUALIFICATIONS High School Diploma or GED required. 1 (one) year experience in the Food & Beverage Service Industry as a Restaurant Busperson or similar position is preferred. The position requires fast paced service, excellent customer service skills and the ability to read, write, speak and understand English, distinguish letters, numbers, and symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills and the ability to multi task, basic food, beverage knowledge, such as (fluid measurements, size, shape, color, glassware, and garnish, flavor, price, portion size, preparation timing etc.) as defined by hiring management. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in Indiana Grand Casino, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Position requires employee to be at least 21 years of age, and be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. This position may require the employee to hold an Indiana ATC (Alcohol & Tobacco Commission) License This position does require an IGC (Indiana Gaming Commission) Occupational License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. REQUIRED PERSONAL COMPETENCIES Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 pounds, push or pull 150 to 250 lbs on a pushcart and enter walk-ins of 10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp). WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. ACCESS TO GAMING FLOOR Access to general gaming floor.