- QC position, located in Whitehouse Station, NJ GENERAL DESCRIPTION OF POSITION The Manager, Training & Execution, Enterprise Food & Beverage plays a crucial role in ensuring the successful implementation of training programs and the consistent execution of food and beverage operations across the company. This role focuses on training team members (new & existing), coordinating operational procedures, and maintaining quality standards to deliver exceptional customer experiences. This role helps to ensure that Food & Beverage initiatives and innovations are executed flawlessly for our customers through consistent, recurring training. This role will focus heavily on the QuickChek business but will likely grow into covering additional responsibility as the Food & Beverage program grows across the Enterprise organization. This individual will work closely with internal partners, especially Food & Beverage innovation/culinary, category managers and execution/enablement, store operations, and food safety/quality assurance. The successful candidate will possess great attention to detail, high energy, agility, and a 'teaching' mindset. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team oriented. This is a high visibility role with opportunity for growth. ESSENTIAL DUTIES AND RESPONSIBILITIES â Partner with Senior Manager and team to develop comprehensive training programs for food and beverage team members. â Create training materials, manuals, and presentations that cover menu knowledge, service standards, safety protocols, and customer engagement. â Conduct training sessions for new hires and ongoing training for existing employees/team members to ensure clear understanding of the offer, service expectations, and operational procedures. â Partner with the food safety and quality assurance team to understand the performance of food and beverage team members to ensure they meet established service and quality standards. â Develop and refine operational workflows to optimize efficiency and customer satisfaction. â Stay updated on menu changes, ingredients, and preparation methods to effectively educate staff and answer customer inquiries. â Help to ensure clear understanding of policies/procedures as it relates to health and safety regulations, food handling guidelines, and sanitation protocols. â Foster a customer-centric environment by training staff to provide excellent service, handle customer inquiries, and address concerns professionally. â Address operational challenges, customer complaints, and staff issues in a timely and effective manner. â Collaborate across functions to implement solutions and process improvements. â Identify opportunities to enhance food and beverage offerings, service quality, and overall customer experiences. â Gather feedback to drive continuous improvement initiatives. â Maintain records of training sessions, staff evaluations, and operational procedures. â Identify & implement opportunities for automation. â Provide regular reports to management on training outcomes and operational performance. â Manage & grow the training & execution team. â Expect to travel 25% of the time. â Perform any other related duties as required or assigned. PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 2 years of full-time experience - preferably in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry, across training & development, operations, and/or equivalent functions. â Experience in food and beverage operations, including training and staff management. â Ability to work in a fast-paced environment and handle multiple tasks simultaneously. â Proficiency in Microsoft Office suite (Word, Excel, Powerpoint). â ServSafe certification in food safety and training (preferable). EDUCATION â A four-year college degree is required
May 20, 2024
Full time
- QC position, located in Whitehouse Station, NJ GENERAL DESCRIPTION OF POSITION The Manager, Training & Execution, Enterprise Food & Beverage plays a crucial role in ensuring the successful implementation of training programs and the consistent execution of food and beverage operations across the company. This role focuses on training team members (new & existing), coordinating operational procedures, and maintaining quality standards to deliver exceptional customer experiences. This role helps to ensure that Food & Beverage initiatives and innovations are executed flawlessly for our customers through consistent, recurring training. This role will focus heavily on the QuickChek business but will likely grow into covering additional responsibility as the Food & Beverage program grows across the Enterprise organization. This individual will work closely with internal partners, especially Food & Beverage innovation/culinary, category managers and execution/enablement, store operations, and food safety/quality assurance. The successful candidate will possess great attention to detail, high energy, agility, and a 'teaching' mindset. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team oriented. This is a high visibility role with opportunity for growth. ESSENTIAL DUTIES AND RESPONSIBILITIES â Partner with Senior Manager and team to develop comprehensive training programs for food and beverage team members. â Create training materials, manuals, and presentations that cover menu knowledge, service standards, safety protocols, and customer engagement. â Conduct training sessions for new hires and ongoing training for existing employees/team members to ensure clear understanding of the offer, service expectations, and operational procedures. â Partner with the food safety and quality assurance team to understand the performance of food and beverage team members to ensure they meet established service and quality standards. â Develop and refine operational workflows to optimize efficiency and customer satisfaction. â Stay updated on menu changes, ingredients, and preparation methods to effectively educate staff and answer customer inquiries. â Help to ensure clear understanding of policies/procedures as it relates to health and safety regulations, food handling guidelines, and sanitation protocols. â Foster a customer-centric environment by training staff to provide excellent service, handle customer inquiries, and address concerns professionally. â Address operational challenges, customer complaints, and staff issues in a timely and effective manner. â Collaborate across functions to implement solutions and process improvements. â Identify opportunities to enhance food and beverage offerings, service quality, and overall customer experiences. â Gather feedback to drive continuous improvement initiatives. â Maintain records of training sessions, staff evaluations, and operational procedures. â Identify & implement opportunities for automation. â Provide regular reports to management on training outcomes and operational performance. â Manage & grow the training & execution team. â Expect to travel 25% of the time. â Perform any other related duties as required or assigned. PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 2 years of full-time experience - preferably in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry, across training & development, operations, and/or equivalent functions. â Experience in food and beverage operations, including training and staff management. â Ability to work in a fast-paced environment and handle multiple tasks simultaneously. â Proficiency in Microsoft Office suite (Word, Excel, Powerpoint). â ServSafe certification in food safety and training (preferable). EDUCATION â A four-year college degree is required
GENERAL DESCRIPTION OF POSITION As the Sr. Category Manager, Fresh Food - Enterprise Food & Beverage at QuickChek (a subsidiary of Murphy USA), you will lead the largest area of the QuickChek food & beverage business. You will be responsible for owning food strategy and driving successful implementation and execution. This individual will collaborate closely with the Director of Enterprise Food & Beverage Category Management with, amongst other things: strategy development, merchandising initiatives, product mix, placement, pricing, partner/vendor negotiations and team leadership. This individual will work closely with internal partners to analyze existing business and be responsible for helping to drive strategy, innovation, and strong financial performance across the category. The successful candidate will possess strong leadership skills, curiosity, attention to detail, high energy, agility, and sound business acumen. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team-oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES â Develop and implement the strategic plan for food product lines. â Manage the area end-to-end with a focus on strategy, execution, financial results (P&L) â Remain informed about market trends, customer preferences, and competitive landscape to identify new growth opportunities and assist in selecting the right mix of products for the category based on those factors. â Establish and maintain relationships with partners, suppliers, vendors. â Negotiate terms, pricing, and agreements with vendors to optimize costs and maintain product quality. â Assist in selecting the right mix of products for the category based on customer demands and market trends. â Collaborate with Analytics, Revenue Management, Marketing, Sales, Operations, and other departments to set pricing strategies and guide category strategy. â Assist in planning and executing promotional campaigns to drive sales and customer engagement. â Analyze sales data and customer feedback to make informed decisions about assortment adjustments and pricing changes. â Develops annual category plans which include current situation analysis, vision/strategy, and specific category plans. Plans include assortment and positioning, product improvements and development plans, projected revenues and gross profit, display, price, promotion and communication to stores. â Plans seasonal calendars, monthly implementation plans and recurring assortment change calendars. â Works with Marketing Department on advertising/promotions for assigned category. â Prepare and present reports on category performance and key metrics. â Performs routine SKU rationalization and works closely with suppliers and operations â Assist in the launch of new products, including market research, pricing, and promotional planning. â Expect to travel 25% of the time PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 5-7 years of full-time experience (10+ years preferred) specifically in category management - ideally in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry. Knowledge of market trends, and customer preferences is a plus. â Ability to lead a team as well as influence others across the organization, including senior leadership. â Strong analytical skills with the ability to interpret data and make data-driven decisions. â Excellent communication and interpersonal skills for effective collaboration. EDUCATION â A four-year college degree is required.
May 08, 2024
Full time
GENERAL DESCRIPTION OF POSITION As the Sr. Category Manager, Fresh Food - Enterprise Food & Beverage at QuickChek (a subsidiary of Murphy USA), you will lead the largest area of the QuickChek food & beverage business. You will be responsible for owning food strategy and driving successful implementation and execution. This individual will collaborate closely with the Director of Enterprise Food & Beverage Category Management with, amongst other things: strategy development, merchandising initiatives, product mix, placement, pricing, partner/vendor negotiations and team leadership. This individual will work closely with internal partners to analyze existing business and be responsible for helping to drive strategy, innovation, and strong financial performance across the category. The successful candidate will possess strong leadership skills, curiosity, attention to detail, high energy, agility, and sound business acumen. This individual will be able to operate in a flexible, fast-paced environment that is highly collaborative and team-oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES â Develop and implement the strategic plan for food product lines. â Manage the area end-to-end with a focus on strategy, execution, financial results (P&L) â Remain informed about market trends, customer preferences, and competitive landscape to identify new growth opportunities and assist in selecting the right mix of products for the category based on those factors. â Establish and maintain relationships with partners, suppliers, vendors. â Negotiate terms, pricing, and agreements with vendors to optimize costs and maintain product quality. â Assist in selecting the right mix of products for the category based on customer demands and market trends. â Collaborate with Analytics, Revenue Management, Marketing, Sales, Operations, and other departments to set pricing strategies and guide category strategy. â Assist in planning and executing promotional campaigns to drive sales and customer engagement. â Analyze sales data and customer feedback to make informed decisions about assortment adjustments and pricing changes. â Develops annual category plans which include current situation analysis, vision/strategy, and specific category plans. Plans include assortment and positioning, product improvements and development plans, projected revenues and gross profit, display, price, promotion and communication to stores. â Plans seasonal calendars, monthly implementation plans and recurring assortment change calendars. â Works with Marketing Department on advertising/promotions for assigned category. â Prepare and present reports on category performance and key metrics. â Performs routine SKU rationalization and works closely with suppliers and operations â Assist in the launch of new products, including market research, pricing, and promotional planning. â Expect to travel 25% of the time PROFESSIONAL EXPERIENCE/ QUALIFICATIONS/ ATTRIBUTES â A minimum of 5-7 years of full-time experience (10+ years preferred) specifically in category management - ideally in the quick service restaurant ('QSR'), convenience store, food & beverage, and/or multi-unit retail industry. Knowledge of market trends, and customer preferences is a plus. â Ability to lead a team as well as influence others across the organization, including senior leadership. â Strong analytical skills with the ability to interpret data and make data-driven decisions. â Excellent communication and interpersonal skills for effective collaboration. EDUCATION â A four-year college degree is required.
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
The pay range is $69,000.00 - $124,200.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Title: Field Operations Manager Classification - Exempt Date: May 2024 About Us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. To match the signature style and passion of Target's distinctive retail brand, Target Legal Affairs is a dynamic and deeply knowledgeable team of experts. Whether specializing in law, government affairs, employee relations, risk, compliance, ethics, security or food safety, we use our expertise and influence to advocate for Target, support Target's business and mitigate risk for the company. We work with both internal and external entities on key issues that affect Target's ability to conduct business productively, ethically and securely. Through our understanding of Target's business models and operations, we help facilitate Target's growth, and provide guidance that leaders rely on to make appropriate, well-informed decisions. Simultaneously, we help protect the business by applying our comprehensive understanding of risk and the law on issues that impact our brand, guests, team members, stores, distribution centers and corporate locations. Here, you'll enjoy working autonomously with a healthy work-life balance. Your passion for learning the business, collaborating with others and building relationships with senior leaders and key business partners that you support will be essential to tackling the ever-changing legal and risk-based challenges we face in a dynamic and fast-paced retail environment. A role in Food Safety, Quality, & Regulatory (FSQR) means working in a critical area that will support Target's efforts to identify, prioritize and minimize areas of food safety risk as well as proactively educate and equip team members by providing simplified tools, processes and training. You will have a number of resources available to you as you leverage technology, metrics, reporting and communication to monitor and drive compliance in this critical area. You will lead teams that help Target succeed by consistently delivering safe, high quality, and compliant food and beverages. Daily Inspections: The primary focus will be daily produce inspections at third-party cross-dock facilities. The role will inspect produce and floral commodities to forecast issues, lead through quality concerns, and help mediate terms during challenging growing conditions. Team member will communicate quality conditions to multiple business units using various formats. Scorecard Reporting: During the field inspections, team member will score produce and vendor to track performance. Will work closely with Sr. Quality Managers to enter in quality alerts and messages that will assist the FDC inspectors. Vendor and Merchandising Relations: Role will establish relations with vendors and suppliers: Will lead and coach vendors on packing to Target specifications and meeting food safety requirements. Effectively communicate between the procurement team and vendors. Inspect produce and floral commodities for compliance with Target specifications Provide direction to buyers to replace any rejected product Search out new and innovative products and packaging Represent Target in vendor meetings to discuss quality and current/future growing forecasts Coach and train vendors to improve quality, create and track action plans in collaboration with buyers Review and compile data using vendor scorecards to drive improvements Evaluate vendor facilities for compliance with Target's food safety requirements Recommend specification changes based on current crop conditions
May 24, 2024
Full time
The pay range is $69,000.00 - $124,200.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Title: Field Operations Manager Classification - Exempt Date: May 2024 About Us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. To match the signature style and passion of Target's distinctive retail brand, Target Legal Affairs is a dynamic and deeply knowledgeable team of experts. Whether specializing in law, government affairs, employee relations, risk, compliance, ethics, security or food safety, we use our expertise and influence to advocate for Target, support Target's business and mitigate risk for the company. We work with both internal and external entities on key issues that affect Target's ability to conduct business productively, ethically and securely. Through our understanding of Target's business models and operations, we help facilitate Target's growth, and provide guidance that leaders rely on to make appropriate, well-informed decisions. Simultaneously, we help protect the business by applying our comprehensive understanding of risk and the law on issues that impact our brand, guests, team members, stores, distribution centers and corporate locations. Here, you'll enjoy working autonomously with a healthy work-life balance. Your passion for learning the business, collaborating with others and building relationships with senior leaders and key business partners that you support will be essential to tackling the ever-changing legal and risk-based challenges we face in a dynamic and fast-paced retail environment. A role in Food Safety, Quality, & Regulatory (FSQR) means working in a critical area that will support Target's efforts to identify, prioritize and minimize areas of food safety risk as well as proactively educate and equip team members by providing simplified tools, processes and training. You will have a number of resources available to you as you leverage technology, metrics, reporting and communication to monitor and drive compliance in this critical area. You will lead teams that help Target succeed by consistently delivering safe, high quality, and compliant food and beverages. Daily Inspections: The primary focus will be daily produce inspections at third-party cross-dock facilities. The role will inspect produce and floral commodities to forecast issues, lead through quality concerns, and help mediate terms during challenging growing conditions. Team member will communicate quality conditions to multiple business units using various formats. Scorecard Reporting: During the field inspections, team member will score produce and vendor to track performance. Will work closely with Sr. Quality Managers to enter in quality alerts and messages that will assist the FDC inspectors. Vendor and Merchandising Relations: Role will establish relations with vendors and suppliers: Will lead and coach vendors on packing to Target specifications and meeting food safety requirements. Effectively communicate between the procurement team and vendors. Inspect produce and floral commodities for compliance with Target specifications Provide direction to buyers to replace any rejected product Search out new and innovative products and packaging Represent Target in vendor meetings to discuss quality and current/future growing forecasts Coach and train vendors to improve quality, create and track action plans in collaboration with buyers Review and compile data using vendor scorecards to drive improvements Evaluate vendor facilities for compliance with Target's food safety requirements Recommend specification changes based on current crop conditions
Job Description DUTIES AND RESPONSIBILITIES All Vino Volo positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times. We invite you to embrace our family culture by following the Vino Volo core values: Be Extraordinary, Cultivate Community, Plant and Grow, and Share the Wine. The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for ensuring that their team surprises and delights Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar, in the tasting lounge, or in the retail section of the restaurant. The General Manager strives to develop and mentor the their team, acting as a role model and a teacher. The primary goals of the General Manager are to lead and coach his or her team to 1) impress customers with the quality of the Vino Volo experience; and 2) sell flights, glasses, food pairings and retail bottles of wine to these same customers. Functions include, but are not limited to the following areas: People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. • Must love and support your TEAM! • Deliver and coach employees to charm and captivate customers with a service level they have never-before experienced at an airport, and rarely ever encountered at stores or wine bars outside the airport • Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your location, ensuring upward mobility for high performing team members. • Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures, using the progressive discipline process when performance expectations are not met. • Source high potential candidates using variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. • Ensure all direct reports complete all compliance based and brand specific training by the due date. • Set clear performance goals and expectations for your team that meet Vino Volo's approach to wine, service, and sales. Following up consistently, providing feedback on an ongoing basis. • Ensure performance evaluations and disciplinary actions are delivered on a timely basis. • Drive associate engagement through a variety of methods, including the annual Speak Up! Survey. Be an active listener and leader, holding regularly scheduled meetings to access the teams moral and making necessary adjustments to action plans, as needed. • Leading shifts when necessary Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. • Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. • Engage customers in an approachable but sophisticated manner and help them to discover and fall in love with Vino Volo's wines, making them want to buy these wines by the bottle. Create a relaxed, refined, and enjoyable environment for customers - a pleasant contrast to the stresses, noise, and crowds of the airport. • Listen and empathize with customers, with a focus on gently and persuasively up-selling them on bottles of wine or enrollment in Vino Volo's loyalty program and wine club. • Role model the behaviors and service expectations you have of your team. • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. • Be a visible presence. Available to members of the team, guests, and airport partners. Monitor the performance of your team and operational systems. • Must create a culture where poor health and brand partner inspections are unacceptable. • Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. • Ensure consistent high quality of food preparation and service. • Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. • Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. • Creating and printing daily menus, organizing "flights of the day", and generally managing the offering of the customer in accordance with Company standards • Ensuring that all collateral materials including but not limited to menus, wine discovery books, flight blotters, merchandise tags, and point of purchase materials are up-to-date, attractively displayed and accurate Profitable Growth Drive top line sales and profitability • Analyze financial data on a daily basis and take appropriate action to maintain profitability. • Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. • Maintain an acceptable food cost percentage by oversight food and beverage purchasing, quality and cost control. • Ensure all recipe and portioning standards are being followed to minimize costs. • Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. • Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. • Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. • Review financial information frequently with your team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them. • Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. • Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. • In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. • Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. • Self-driven, work independently, and always do the right thing even when nobody is looking. • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. • Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Role model and provide accessibility to all staff for open communication, leadership, direction, and motivation. • Open-minded to feedback. • Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. • Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. • Must exhibit leadership courage and the ability to coach up as well as coach direct reports.
May 20, 2024
Full time
Job Description DUTIES AND RESPONSIBILITIES All Vino Volo positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times. We invite you to embrace our family culture by following the Vino Volo core values: Be Extraordinary, Cultivate Community, Plant and Grow, and Share the Wine. The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for ensuring that their team surprises and delights Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar, in the tasting lounge, or in the retail section of the restaurant. The General Manager strives to develop and mentor the their team, acting as a role model and a teacher. The primary goals of the General Manager are to lead and coach his or her team to 1) impress customers with the quality of the Vino Volo experience; and 2) sell flights, glasses, food pairings and retail bottles of wine to these same customers. Functions include, but are not limited to the following areas: People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. • Must love and support your TEAM! • Deliver and coach employees to charm and captivate customers with a service level they have never-before experienced at an airport, and rarely ever encountered at stores or wine bars outside the airport • Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your location, ensuring upward mobility for high performing team members. • Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures, using the progressive discipline process when performance expectations are not met. • Source high potential candidates using variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. • Ensure all direct reports complete all compliance based and brand specific training by the due date. • Set clear performance goals and expectations for your team that meet Vino Volo's approach to wine, service, and sales. Following up consistently, providing feedback on an ongoing basis. • Ensure performance evaluations and disciplinary actions are delivered on a timely basis. • Drive associate engagement through a variety of methods, including the annual Speak Up! Survey. Be an active listener and leader, holding regularly scheduled meetings to access the teams moral and making necessary adjustments to action plans, as needed. • Leading shifts when necessary Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. • Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. • Engage customers in an approachable but sophisticated manner and help them to discover and fall in love with Vino Volo's wines, making them want to buy these wines by the bottle. Create a relaxed, refined, and enjoyable environment for customers - a pleasant contrast to the stresses, noise, and crowds of the airport. • Listen and empathize with customers, with a focus on gently and persuasively up-selling them on bottles of wine or enrollment in Vino Volo's loyalty program and wine club. • Role model the behaviors and service expectations you have of your team. • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. • Be a visible presence. Available to members of the team, guests, and airport partners. Monitor the performance of your team and operational systems. • Must create a culture where poor health and brand partner inspections are unacceptable. • Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. • Ensure consistent high quality of food preparation and service. • Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. • Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. • Creating and printing daily menus, organizing "flights of the day", and generally managing the offering of the customer in accordance with Company standards • Ensuring that all collateral materials including but not limited to menus, wine discovery books, flight blotters, merchandise tags, and point of purchase materials are up-to-date, attractively displayed and accurate Profitable Growth Drive top line sales and profitability • Analyze financial data on a daily basis and take appropriate action to maintain profitability. • Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. • Maintain an acceptable food cost percentage by oversight food and beverage purchasing, quality and cost control. • Ensure all recipe and portioning standards are being followed to minimize costs. • Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. • Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. • Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. • Review financial information frequently with your team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them. • Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. • Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. • In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. • Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. • Self-driven, work independently, and always do the right thing even when nobody is looking. • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. • Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Role model and provide accessibility to all staff for open communication, leadership, direction, and motivation. • Open-minded to feedback. • Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. • Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. • Must exhibit leadership courage and the ability to coach up as well as coach direct reports.
QSR District Manager The QSR District Manager is responsible for overseeing multiple QSR concepts within travel center locations The QSR District Manager ensures the highest level of customer service throughout each assigned store, acts as a role model and leader to all store employees, and maximizes the workforce to achieve maximum results. Your Role: As QSR District Manager, you ll oversee a group of eight to twelve food service operations. You ll work closely with managers to implement strategies, maintain standards, and drive sales and profitability. Work with managers to develop, update and execute annual budgets and business plans. Develop a performance-driven team Monitor all aspects of QSR Franchise operations and compliance; providing direction, coaching and assistance to QSR management. Ensure key processes are in place through store visits, staff evaluations, and data analysis. Ability to gain, demonstrate, and coach in-depth operational knowledge of QSR operations. Effectively demonstrates the ability to inspire store level teams and managers toward personal improvement and operational development. Shows the ability to consistently contribute to the overall improvement of the team as well as individual team members. Requirements Required Qualifications: Bachelor's degree in Management or related field. 5+ years of multi unit QSR experience; convenience store or travel center experience preferable but not mandatory 3+ years' experience in building and managing winning teams. Must be able to thrive in a fast-paced, ever-changing environment including an understanding of retail practices & procedures. Demonstrated time management and prioritization skills. Ability to interact with all levels in an organization. Solid communication skills (written and verbal). Solid interpersonal skills. Intermediate skills in MS Office suite.
May 20, 2024
Full time
QSR District Manager The QSR District Manager is responsible for overseeing multiple QSR concepts within travel center locations The QSR District Manager ensures the highest level of customer service throughout each assigned store, acts as a role model and leader to all store employees, and maximizes the workforce to achieve maximum results. Your Role: As QSR District Manager, you ll oversee a group of eight to twelve food service operations. You ll work closely with managers to implement strategies, maintain standards, and drive sales and profitability. Work with managers to develop, update and execute annual budgets and business plans. Develop a performance-driven team Monitor all aspects of QSR Franchise operations and compliance; providing direction, coaching and assistance to QSR management. Ensure key processes are in place through store visits, staff evaluations, and data analysis. Ability to gain, demonstrate, and coach in-depth operational knowledge of QSR operations. Effectively demonstrates the ability to inspire store level teams and managers toward personal improvement and operational development. Shows the ability to consistently contribute to the overall improvement of the team as well as individual team members. Requirements Required Qualifications: Bachelor's degree in Management or related field. 5+ years of multi unit QSR experience; convenience store or travel center experience preferable but not mandatory 3+ years' experience in building and managing winning teams. Must be able to thrive in a fast-paced, ever-changing environment including an understanding of retail practices & procedures. Demonstrated time management and prioritization skills. Ability to interact with all levels in an organization. Solid communication skills (written and verbal). Solid interpersonal skills. Intermediate skills in MS Office suite.
Job Description Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor s degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI7ac6f95e5-
May 20, 2024
Full time
Job Description Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor s degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI7ac6f95e5-
FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Amherst, Massachusetts
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
May 18, 2024
Full time
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
Job Description As a Healthcare District Manager, you will provide overall vision, planning, direction, and control to assigned units for a healthcare account overseeing Food, EVS & Patient Transport. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people and delivering financial commitments. The key success measures of a Site District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement. COMPENSATION: The salary rate for this position ranges from $170K to $190K depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. 5-10 years of acute care hospital experience within Food, Clinical, EVS and/or Facilities Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education Bachelors preferred About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 14, 2024
Full time
Job Description As a Healthcare District Manager, you will provide overall vision, planning, direction, and control to assigned units for a healthcare account overseeing Food, EVS & Patient Transport. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people and delivering financial commitments. The key success measures of a Site District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement. COMPENSATION: The salary rate for this position ranges from $170K to $190K depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. 5-10 years of acute care hospital experience within Food, Clinical, EVS and/or Facilities Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education Bachelors preferred About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking a General Manager at our Campus Commons community in Sacramento, CA . This is a great independent living community with fantastic residents. This key leadership position is directly responsible for the successful operation of the kitchen and dining services on campus. The General Manager will oversee a team of managers to ensure client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds expectations. Prior food service management experience in either a senior living, healthcare, retail or upscale dining is desired. We are looking for a very strong culinary background as well as a GM level background in leadership. The right candidate will have held various BOH management positions up to or including executive chef, kitchen manager, CDC, etc. We are looking for chef oriented leader in this role. The successful candidate will: have oversight of day-to-day dining and culinary operations; Interface closely and daily with residents, client executive level leadership and client board members; control and ensure company and client financial targets and goals are achieved; ensure that the highest possible standards of food handling and preparation are achieved; be ServSafe certified with a strong working knowledge of HACCP monitors for regulatory compliance. Is this opportunity right for you? We are looking for candidates who: have at least five years prior management experience in culinary production and dining services, preferably in a senior living or country club setting; a background overseeing multiple dining venues and catered events is an added plus; solid financial acumen, with knowledge of operating budgets, food ordering, inventory, employee scheduling, menu development and point-of-sale systems; have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; have culinary experience and a strong background in safety and sanitation compliance; are enthusiastic, confident and warm; have a positive approach to tasks with a can-do attitude and impeccable attention to detail. Sodexo offers a full array of benefits the begin on your 1st day! Benefits include generous paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
May 09, 2024
Full time
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking a General Manager at our Campus Commons community in Sacramento, CA . This is a great independent living community with fantastic residents. This key leadership position is directly responsible for the successful operation of the kitchen and dining services on campus. The General Manager will oversee a team of managers to ensure client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds expectations. Prior food service management experience in either a senior living, healthcare, retail or upscale dining is desired. We are looking for a very strong culinary background as well as a GM level background in leadership. The right candidate will have held various BOH management positions up to or including executive chef, kitchen manager, CDC, etc. We are looking for chef oriented leader in this role. The successful candidate will: have oversight of day-to-day dining and culinary operations; Interface closely and daily with residents, client executive level leadership and client board members; control and ensure company and client financial targets and goals are achieved; ensure that the highest possible standards of food handling and preparation are achieved; be ServSafe certified with a strong working knowledge of HACCP monitors for regulatory compliance. Is this opportunity right for you? We are looking for candidates who: have at least five years prior management experience in culinary production and dining services, preferably in a senior living or country club setting; a background overseeing multiple dining venues and catered events is an added plus; solid financial acumen, with knowledge of operating budgets, food ordering, inventory, employee scheduling, menu development and point-of-sale systems; have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; have culinary experience and a strong background in safety and sanitation compliance; are enthusiastic, confident and warm; have a positive approach to tasks with a can-do attitude and impeccable attention to detail. Sodexo offers a full array of benefits the begin on your 1st day! Benefits include generous paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
May 23, 2024
Full time
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021
May 22, 2024
Full time
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner- owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude? HEAD FOR BUSINESS commitment to using and improving your culinary skills? PASSION FOR RESULTS drive to support your Team's focus on excellence and customer satisfaction? We are looking for: - culinary training / work experience and food preparation experience (preferred) - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Production / Food Service: - Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs - Packages, labels, stock, rotate made in store products - Completes tasks at assigned workstation - Assists in multiple food preparation areas - Assists in technical areas and with catering orders, as needed - Performs other duties as needed Food Safety / Sanitation: - Complies with H-E-B food safety and sanitation standards - Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation - Maintains sanitation in food preparation areas - Properly handles, operates, and maintains equipment - Performs as a team member to help ensure a safe, clean, productive operation Customer Service: - Provides internal customer service - Assists Customers as needed What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Experience in food preparation and equipment (preferred) - Related experience (preferred) - Culinary certification, or equivalent combination of culinary training / work experience (preferred) Do you have what it takes to be a fit as an H-E-B Production Representative? - Culinary knowledge - Understanding of nutritional values and ingredients - Communication and interpersonal skills - Reading and writing skills - Ability to execute high-volume production - Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays Can you - Function in a fast-paced, retail environment - Work extended hours and / or rotating schedules - Safely maneuver around moving mechanical parts - Constantly stand, walk, reach at waist, grasp - Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction - Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021