Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
May 01, 2024
Full time
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 30, 2024
Full time
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 29, 2024
Full time
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 29, 2024
Full time
Overview: $16.81/hour Ages 18+ At Sawmill Creek, work is FUN! Working as a Housekeeping or Linens Attendant means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You'll also Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels. General maintenance of hotel rooms and indoor public spaces. Positions available: Housekeeping Room Attendant, Housekeeping Houseperson, Linens Attendant and Public Space Attendant. Job duties vary between positions. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and other Cedar F air parks! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Sawmill Creek. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point and Sawmill Creek. Availability to include some weekdays, weekends, evenings, and holidays.
Marriott International, Inc.
Athalmer, British Columbia (BC)
Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Apr 29, 2024
Full time
Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Now accepting applications for summer seasonal positions WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Full-time or Part-time, Evening, Weekends required Benefits In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision, & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify. Responsibilities: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy . Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes . Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management . $20.25/hr Applications accepted on a rolling basis, no application deadline.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Now accepting applications for summer seasonal positions WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Full-time or Part-time, Evening, Weekends required Benefits In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision, & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify. Responsibilities: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy . Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes . Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management . $20.25/hr Applications accepted on a rolling basis, no application deadline.
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out Bar & Lounge- D/6! We are looking for a passionate, driven, and ambitious senior leader with management experience to join the team as a General Manager! COMPANY OVERVIEW Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, & BC Kitchen. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. D6 Bar & Lounge D6 Bar & Lounge is a hip, vibrant and exclusive nightlight option perched above the city. It is an indoor/outdoor rooftop lounge that features dramatic views of the Vancouver skyline, and will embody an upscale lifestyle. This bar will be equipped with top-shelf liquors and spirits, hand crafted cocktails, and carefully chosen wines. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + Gratuities & Annual Bonus for Management positions Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq and affiliated partners! POSITION OVERVIEW The General Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The General Manager will oversee all front of house management and staff of the facility and will work closely with the Executive Chef and property Food & Beverage Director. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This Position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring "employer of choice" decisions. The General Manager will continually strive for 100% guest satisfaction. GENERAL RESPONSIBILITIES The General Manager is responsible for: Working in collaboration with Team Members and Leaders ensuring the outlet operates in accordance with established operational procedures The preparation and review of all operating budgets, P&L statements and capital expenditures ensuring the achievement of established financial, quality and service goals Overseeing all Team Member related activities from arrival to departure including recruiting and training ensuring the adherence to established standards and assigned tasks Acting as a restaurant liason with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer Monitoring and ensuring the highest service standards possible throughout the organization. Ensures guest and employee satisfaction Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Supporting and maintaining management, employee morale and motivation. Supervises all employee-related policies. Interacting directly with guests, providing an exceptional hospitality experience Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation Being aware of menu items, menu and operational changes and communicating the information as applicable Supporting and maintaining management and employee morale and motivation, while overseeing and executing training and onboarding of all managers Ensuring the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standards Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use All duties as assigned by the VP of Food and Beverage or their designated representative QUALIFICATIONS The General Manager must: Have extensive experience as a General Manager within similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment Have valid Serving it Right and Foodsafe Level 2 certificates. Certificates in mixology would be considered an asset Be able to obtain and maintain a GPEB license Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset Have solid leadership, problem solving, decision making, customer service, communication and sales skills Have detailed product knowledge and effectively handle all guest and Team Member inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems Be able to develop and monitor budgets, financial statements, inventory and floats Oversee the proper use of products to eliminate waste and spillage Have strong business acumen, cost management, attention to detail and be able to multi task effectively Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions Be able to stand for extended periods of time, reach, bend and stoop repeatedly and frequently lift and carry up to 44 pounds We look forward to hearing from you!
May 02, 2024
Full time
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out Bar & Lounge- D/6! We are looking for a passionate, driven, and ambitious senior leader with management experience to join the team as a General Manager! COMPANY OVERVIEW Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, & BC Kitchen. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. D6 Bar & Lounge D6 Bar & Lounge is a hip, vibrant and exclusive nightlight option perched above the city. It is an indoor/outdoor rooftop lounge that features dramatic views of the Vancouver skyline, and will embody an upscale lifestyle. This bar will be equipped with top-shelf liquors and spirits, hand crafted cocktails, and carefully chosen wines. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + Gratuities & Annual Bonus for Management positions Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq and affiliated partners! POSITION OVERVIEW The General Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The General Manager will oversee all front of house management and staff of the facility and will work closely with the Executive Chef and property Food & Beverage Director. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This Position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring "employer of choice" decisions. The General Manager will continually strive for 100% guest satisfaction. GENERAL RESPONSIBILITIES The General Manager is responsible for: Working in collaboration with Team Members and Leaders ensuring the outlet operates in accordance with established operational procedures The preparation and review of all operating budgets, P&L statements and capital expenditures ensuring the achievement of established financial, quality and service goals Overseeing all Team Member related activities from arrival to departure including recruiting and training ensuring the adherence to established standards and assigned tasks Acting as a restaurant liason with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer Monitoring and ensuring the highest service standards possible throughout the organization. Ensures guest and employee satisfaction Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Supporting and maintaining management, employee morale and motivation. Supervises all employee-related policies. Interacting directly with guests, providing an exceptional hospitality experience Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation Being aware of menu items, menu and operational changes and communicating the information as applicable Supporting and maintaining management and employee morale and motivation, while overseeing and executing training and onboarding of all managers Ensuring the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standards Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use All duties as assigned by the VP of Food and Beverage or their designated representative QUALIFICATIONS The General Manager must: Have extensive experience as a General Manager within similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment Have valid Serving it Right and Foodsafe Level 2 certificates. Certificates in mixology would be considered an asset Be able to obtain and maintain a GPEB license Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset Have solid leadership, problem solving, decision making, customer service, communication and sales skills Have detailed product knowledge and effectively handle all guest and Team Member inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems Be able to develop and monitor budgets, financial statements, inventory and floats Oversee the proper use of products to eliminate waste and spillage Have strong business acumen, cost management, attention to detail and be able to multi task effectively Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions Be able to stand for extended periods of time, reach, bend and stoop repeatedly and frequently lift and carry up to 44 pounds We look forward to hearing from you!
Job Description Job Description EXEC CHEF - CAFE Job ID 7 Category Food & Beverage - Culinary Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Executive Chef is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, the Executive Chef will ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Executive Chef supports the cafes senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives. Demonstrate financial comprehension of Cafe budget and P&L. Effectively control costs of food and related purchases in alignment with budgeted expectations. Manage staff schedules in accordance with the cafe budget and forecast models. Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements. Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established food standards for overall guest satisfaction that meet or exceed brand standards. Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests. Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance. Support staff development and advancement along well-defined career paths. Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee Possess a self-motivated approach to his/her own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 15 years of experience in the hospitality industry inclusive of restaurant culinary operations. Possess all local food management and safety certifications. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for food. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 02, 2024
Full time
Job Description Job Description EXEC CHEF - CAFE Job ID 7 Category Food & Beverage - Culinary Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Executive Chef is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, the Executive Chef will ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Executive Chef supports the cafes senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives. Demonstrate financial comprehension of Cafe budget and P&L. Effectively control costs of food and related purchases in alignment with budgeted expectations. Manage staff schedules in accordance with the cafe budget and forecast models. Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements. Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established food standards for overall guest satisfaction that meet or exceed brand standards. Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests. Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance. Support staff development and advancement along well-defined career paths. Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee Possess a self-motivated approach to his/her own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 15 years of experience in the hospitality industry inclusive of restaurant culinary operations. Possess all local food management and safety certifications. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for food. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description GM - CAFE Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rocks business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business full potential in the market. Demonstrate the ability to grow the business by generating consistent year-over-year entre count Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rocks brand standards and core Attain a level of top-line sales performance that ranks as in your market place competitive Communicate a clear direction to your team by understanding the business strengths, weaknesses and Empower your team with a consistent mission regarding cafe goals to achieve desired results. Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the Champion change, ensuring all local and company initiatives are implemented successfully. Foster an environment of customer advocacy in which all team members put the guest first in very Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking Be responsive and hospitable to guest feedback from all sources, including social media and Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance. Actively nurture your teams development and advancement along well-defined career paths. Consistently demonstrate that you have an enduring passion for your own continuous learning and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations. Bachelors Degree in HRM or Culinary preferred. SKILLS Strong leadership and interpersonal skills Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills High level of business acumen and common sense Demonstrates strong problem solving skills through ability to diagnose and implement solutions PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 02, 2024
Full time
Job Description Job Description GM - CAFE Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rocks business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business full potential in the market. Demonstrate the ability to grow the business by generating consistent year-over-year entre count Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rocks brand standards and core Attain a level of top-line sales performance that ranks as in your market place competitive Communicate a clear direction to your team by understanding the business strengths, weaknesses and Empower your team with a consistent mission regarding cafe goals to achieve desired results. Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the Champion change, ensuring all local and company initiatives are implemented successfully. Foster an environment of customer advocacy in which all team members put the guest first in very Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking Be responsive and hospitable to guest feedback from all sources, including social media and Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance. Actively nurture your teams development and advancement along well-defined career paths. Consistently demonstrate that you have an enduring passion for your own continuous learning and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations. Bachelors Degree in HRM or Culinary preferred. SKILLS Strong leadership and interpersonal skills Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills High level of business acumen and common sense Demonstrates strong problem solving skills through ability to diagnose and implement solutions PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Headlands Coastal Lodge and Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Our carefully appointed 33 room hotel offers a breathtaking view of the ocean, Haystack Rock, and Cape Kiwanda. In this unique career opportunity, you will join a high performing team of hospitality professionals to deliver an exceptional experience for guests. Our guest services team works collaboratively across the organization to develop and deliver a full suite of services. Be empowered and have fun creating an exceptional experience for our guests and fellow employees. What you get to do: Leverage your knowledge and passion to create a five star guest experience. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Headlands in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Must be available to work evenings and weekends Benefits: Full-time, year-round positions are eligible for benefits including medical, dental and vision insurance, paid time off, and 401K. Pacific City Pacific City is off the beaten path on a relatively undiscovered stretch of the majestic Oregon Coast. Cape Kiwanda, in Pacific City, enjoys a storied connection to the ocean, local rivers, beachfront and majestic outdoor playground. Surfing, kayaking, hiking, photography, beach-combing, and fishing are just some of the outdoor activities enjoyed in this beautiful beach town. Compensation details: 15-18 Hourly Wage PI7c9a9357bd86-8092
May 02, 2024
Full time
Job Description Headlands Coastal Lodge and Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Our carefully appointed 33 room hotel offers a breathtaking view of the ocean, Haystack Rock, and Cape Kiwanda. In this unique career opportunity, you will join a high performing team of hospitality professionals to deliver an exceptional experience for guests. Our guest services team works collaboratively across the organization to develop and deliver a full suite of services. Be empowered and have fun creating an exceptional experience for our guests and fellow employees. What you get to do: Leverage your knowledge and passion to create a five star guest experience. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Headlands in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Must be available to work evenings and weekends Benefits: Full-time, year-round positions are eligible for benefits including medical, dental and vision insurance, paid time off, and 401K. Pacific City Pacific City is off the beaten path on a relatively undiscovered stretch of the majestic Oregon Coast. Cape Kiwanda, in Pacific City, enjoys a storied connection to the ocean, local rivers, beachfront and majestic outdoor playground. Surfing, kayaking, hiking, photography, beach-combing, and fishing are just some of the outdoor activities enjoyed in this beautiful beach town. Compensation details: 15-18 Hourly Wage PI7c9a9357bd86-8092
Pool Food Runner Ko'a Kea Hotel and Resort Full Time & Part Time Positions Available Hourly Rate: $14.00 Our Property: On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service. Job Summary The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as a Pool Food Runner. If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team then the Ko'a Kea Hotel and Resort is the place for you. If you are prepared to make a difference in each guest's life then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of. Overview: As a Pool Food Runner at Ko'a Kea Hotel and Resort you will create an experience for our hotel guests by offering them a larger than home experience. We are looking for a person with a welcoming, helpful, and exceptional service while maintaining a clean and comfortable and inviting environment. Our Pool Food Runners demonstrate attributes of a great host by being aware and attentive to our guests' needs. In addition, they create conversations and share a moment thereby making a real connection with our guests. Essential Duties/Responsibilities: Maintain warm, hospitable guest relations in all guest contact. Responding to individual guest needs as they occur. Answer questions and make suggestions regarding menu item selections, preparations of items, and cocktail and wine recommendations. Prepares food items for guests. Prepare garnishes for drinks Mix ingredients, such as liquor, soda, water, and any other mixers to prepare the perfect cocktail for our guests. Monitor guests to fulfill any additional requests and determine when their food & beverage experience is at an end and the guests are ready for their bill. Compute bill, collect payment, and make change for guests as needed. Responds to all guest requests and informs guests of hotel services, features, room amenities, shopping, dining, entertainment, and travel directions. Ask for and confirm any future dining reservations. Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner. Thoroughly completes projects and assignments professionally with care. Other duties as assigned. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being. Adjusts to high pressure conditions and is open to change. Assumes responsibility for personal growth and development. Always conducts him/herself (acts and dresses) professionally; sets standards for all. Expresses ideas and conveys information clearly, effectively, and professionally. Works to resolve disagreements and is respectful of peers and co-workers. Job Requirements: Knowledge of the English language to effectively communicate with guests, associates, and vendors. Knowledge of all hotel departments and functions. Good mathematical and basic computer skills. Ability to accurately use various Microsoft Office and PMS software. Ability to actively listen to others. Ability to learn quickly and work in fast paced position with constant guest interaction. Ability to multi-task. Ability to lift, push and pull a minimum of 20 pounds. Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, standing and handling of materials. Ability to be a team player. Physical Requirements: Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, and typing. Minimum pulling of 20 pounds. Other duties may be assigned. Benefits Health Insurance Vision Insurance Dental Insurance Pharmacy Insurance 401K Referral Bonus Paid Time Off Birthday Holiday (Full-Time or Part Time Only) Gone Fishing Holiday (Full-Time Only) Opportunities for advancement The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position. Pacific Hospitality Group is an Equal Opportunity. Job Details Reference # 53548 Posted on 01 Apr 2024 Location(s) Koa Kea Hotel & Resort - Kauai, HI Department Food & Beverage Career level Entry Level, Experienced (non-management) Hours/Status Full-time , Part-time (Less than 30 hours/week) More details (document)
May 01, 2024
Full time
Pool Food Runner Ko'a Kea Hotel and Resort Full Time & Part Time Positions Available Hourly Rate: $14.00 Our Property: On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service. Job Summary The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as a Pool Food Runner. If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team then the Ko'a Kea Hotel and Resort is the place for you. If you are prepared to make a difference in each guest's life then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of. Overview: As a Pool Food Runner at Ko'a Kea Hotel and Resort you will create an experience for our hotel guests by offering them a larger than home experience. We are looking for a person with a welcoming, helpful, and exceptional service while maintaining a clean and comfortable and inviting environment. Our Pool Food Runners demonstrate attributes of a great host by being aware and attentive to our guests' needs. In addition, they create conversations and share a moment thereby making a real connection with our guests. Essential Duties/Responsibilities: Maintain warm, hospitable guest relations in all guest contact. Responding to individual guest needs as they occur. Answer questions and make suggestions regarding menu item selections, preparations of items, and cocktail and wine recommendations. Prepares food items for guests. Prepare garnishes for drinks Mix ingredients, such as liquor, soda, water, and any other mixers to prepare the perfect cocktail for our guests. Monitor guests to fulfill any additional requests and determine when their food & beverage experience is at an end and the guests are ready for their bill. Compute bill, collect payment, and make change for guests as needed. Responds to all guest requests and informs guests of hotel services, features, room amenities, shopping, dining, entertainment, and travel directions. Ask for and confirm any future dining reservations. Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner. Thoroughly completes projects and assignments professionally with care. Other duties as assigned. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being. Adjusts to high pressure conditions and is open to change. Assumes responsibility for personal growth and development. Always conducts him/herself (acts and dresses) professionally; sets standards for all. Expresses ideas and conveys information clearly, effectively, and professionally. Works to resolve disagreements and is respectful of peers and co-workers. Job Requirements: Knowledge of the English language to effectively communicate with guests, associates, and vendors. Knowledge of all hotel departments and functions. Good mathematical and basic computer skills. Ability to accurately use various Microsoft Office and PMS software. Ability to actively listen to others. Ability to learn quickly and work in fast paced position with constant guest interaction. Ability to multi-task. Ability to lift, push and pull a minimum of 20 pounds. Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, standing and handling of materials. Ability to be a team player. Physical Requirements: Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, and typing. Minimum pulling of 20 pounds. Other duties may be assigned. Benefits Health Insurance Vision Insurance Dental Insurance Pharmacy Insurance 401K Referral Bonus Paid Time Off Birthday Holiday (Full-Time or Part Time Only) Gone Fishing Holiday (Full-Time Only) Opportunities for advancement The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position. Pacific Hospitality Group is an Equal Opportunity. Job Details Reference # 53548 Posted on 01 Apr 2024 Location(s) Koa Kea Hotel & Resort - Kauai, HI Department Food & Beverage Career level Entry Level, Experienced (non-management) Hours/Status Full-time , Part-time (Less than 30 hours/week) More details (document)
IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Director, the Cultural Engagement and Company Manager manages Arts and Cultural Programming's cultural engagement program, which serves the students, faculty and staff at Montclair State University as well as selected communities off campus, and also provides managerial, logistical and staffing support for visiting professional artists taking part in ACP's professional performance series, PEAK Performances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage and develop ACP's Cultural Engagement program, including but not limited to the following: Design a strategy for delivering diverse and inclusive mission-driven education, engagement, and learning opportunities on and off campus in connection with specific PEAK Performances and visiting artists. With participating MSU faculty and visiting artists, design and plan the following activities: post-performance talkbacks, master classes, student workshops, symposia, community cultivation events, and open dress rehearsals. Conceive these activities to support the learning objectives of the Creative Thinking course, offered as part of MSU's General Education curriculum. Conceptualize, develop and implement effective online and digital strategies for engagement. Liaise with all academic departments on campus to further refine ACP's co-curricular mission. Expand ACP's professional connections and visibility in the field regionally and nationally, thus strengthening the University's reputation as a leader in the performing arts. Co-manage the Student Advisory Board with the Director. Establish and maintain working relationships and partnerships with such local community organizations as: Montclair Art Museum, Montclair Literary Festival, Jazz House Kids, Montclair Jazz Festival, Vanguard Theatre, Out Montclair, and other Northern New Jersey community organizations, including such communities as Paterson and Bloomfield. Schedule and define student learning experiences through discipline-specific courses and activities that connect PEAK Performances visiting artists to faculty and students. Act as ACP's liaison with academic departments in all fields of study throughout the university is charged with emphasizing ACP's co-curricular mission. Make formal linkages between specific courses and their learning objectives and specific performances and artists in the PEAK Performances season. Monitor activities in the program toward reporting participation metrics and anecdotal feedback. Maintain excellent working relationships with a diverse range of individuals, including staff, faculty, students, volunteers, community partners, and the public with an emphasis on tact, diplomacy, flexibility, professionalism, and discretion. Act as the ACP Company Manager by providing artist support services, including but not limited to the following: Arrange and manage ACP's obligations with artists, technicians, creative personnel and companies pertaining to hotel, transportation, residency activities and artist hospitality. Book travel and hotel itineraries for ACP visiting artists, technicians and creative personnel and account for those expenses based on authorization of the Director of ACP. Create, maintain and distribute artist company information, residency and production schedules for ACP projects, events and performances. Serve as day-to-day immediate contact with visiting artists including providing tours of the Alexander Kasser facilities, maintaining and distributing welcome materials, on-site coordination of daily hotel shuttle service and car service transportation, tracking hospitality inventory and replenishing as needed under advisement of the Production Manager. Support annual RFP and bid processes for performance fees, lodging and transportation related expenses as per university policy as directed by the Director of ACP. Act as department liaison between Arts +Cultural Programming and CART Performance Operations. Coordinate efforts with consultant producers hired by the Director for ACP projects that are productions rather than presentations. Performs other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Bachelor's degree from an accredited institution. Minimum of two (2) years of experience with a professional institution or company in the production or presentation of live dance, theater, music, opera or performance art. This could be a presenter of professional performing arts in higher education. Basic knowledge of three of the following disciplines: dance, music, theater, musical theater, opera and film. Basic understanding of the various elements of the live performance process - production, technical and performance. Ability to plan, coordinate and manage multiple projects simultaneously. Highly organized and detail-oriented individual. Ability to work independently, as well with others as a key member of a small team. Word, Excel and comparable software applications in Apple or PC platform. Excellent decision-making and problem-solving skills. Flexible schedule and ability to work evenings and weekends as required by performance and event schedule. PREFERRED: A Bachelor's degree with a concentration in performing arts, education, communication or humanities. Budget management experience. Training or experience in hospitality or customer service. Prior experience planning, developing and implementing education programs in a performing arts context. Work experience with an academic institution, preferably in cultural engagement or its equivalent. Fluid writing style and proven inter-personal and communication skills. Ability to work effectively in a changing environment, including changing work demands, procedures, technology, or priorities. PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction. Department ACP/Operations Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at (Option 2), or email . EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:
May 01, 2024
Full time
IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Director, the Cultural Engagement and Company Manager manages Arts and Cultural Programming's cultural engagement program, which serves the students, faculty and staff at Montclair State University as well as selected communities off campus, and also provides managerial, logistical and staffing support for visiting professional artists taking part in ACP's professional performance series, PEAK Performances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage and develop ACP's Cultural Engagement program, including but not limited to the following: Design a strategy for delivering diverse and inclusive mission-driven education, engagement, and learning opportunities on and off campus in connection with specific PEAK Performances and visiting artists. With participating MSU faculty and visiting artists, design and plan the following activities: post-performance talkbacks, master classes, student workshops, symposia, community cultivation events, and open dress rehearsals. Conceive these activities to support the learning objectives of the Creative Thinking course, offered as part of MSU's General Education curriculum. Conceptualize, develop and implement effective online and digital strategies for engagement. Liaise with all academic departments on campus to further refine ACP's co-curricular mission. Expand ACP's professional connections and visibility in the field regionally and nationally, thus strengthening the University's reputation as a leader in the performing arts. Co-manage the Student Advisory Board with the Director. Establish and maintain working relationships and partnerships with such local community organizations as: Montclair Art Museum, Montclair Literary Festival, Jazz House Kids, Montclair Jazz Festival, Vanguard Theatre, Out Montclair, and other Northern New Jersey community organizations, including such communities as Paterson and Bloomfield. Schedule and define student learning experiences through discipline-specific courses and activities that connect PEAK Performances visiting artists to faculty and students. Act as ACP's liaison with academic departments in all fields of study throughout the university is charged with emphasizing ACP's co-curricular mission. Make formal linkages between specific courses and their learning objectives and specific performances and artists in the PEAK Performances season. Monitor activities in the program toward reporting participation metrics and anecdotal feedback. Maintain excellent working relationships with a diverse range of individuals, including staff, faculty, students, volunteers, community partners, and the public with an emphasis on tact, diplomacy, flexibility, professionalism, and discretion. Act as the ACP Company Manager by providing artist support services, including but not limited to the following: Arrange and manage ACP's obligations with artists, technicians, creative personnel and companies pertaining to hotel, transportation, residency activities and artist hospitality. Book travel and hotel itineraries for ACP visiting artists, technicians and creative personnel and account for those expenses based on authorization of the Director of ACP. Create, maintain and distribute artist company information, residency and production schedules for ACP projects, events and performances. Serve as day-to-day immediate contact with visiting artists including providing tours of the Alexander Kasser facilities, maintaining and distributing welcome materials, on-site coordination of daily hotel shuttle service and car service transportation, tracking hospitality inventory and replenishing as needed under advisement of the Production Manager. Support annual RFP and bid processes for performance fees, lodging and transportation related expenses as per university policy as directed by the Director of ACP. Act as department liaison between Arts +Cultural Programming and CART Performance Operations. Coordinate efforts with consultant producers hired by the Director for ACP projects that are productions rather than presentations. Performs other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Bachelor's degree from an accredited institution. Minimum of two (2) years of experience with a professional institution or company in the production or presentation of live dance, theater, music, opera or performance art. This could be a presenter of professional performing arts in higher education. Basic knowledge of three of the following disciplines: dance, music, theater, musical theater, opera and film. Basic understanding of the various elements of the live performance process - production, technical and performance. Ability to plan, coordinate and manage multiple projects simultaneously. Highly organized and detail-oriented individual. Ability to work independently, as well with others as a key member of a small team. Word, Excel and comparable software applications in Apple or PC platform. Excellent decision-making and problem-solving skills. Flexible schedule and ability to work evenings and weekends as required by performance and event schedule. PREFERRED: A Bachelor's degree with a concentration in performing arts, education, communication or humanities. Budget management experience. Training or experience in hospitality or customer service. Prior experience planning, developing and implementing education programs in a performing arts context. Work experience with an academic institution, preferably in cultural engagement or its equivalent. Fluid writing style and proven inter-personal and communication skills. Ability to work effectively in a changing environment, including changing work demands, procedures, technology, or priorities. PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction. Department ACP/Operations Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at (Option 2), or email . EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:
GolfSuites is seeking a Venue Manager in our Lubbock location. GolfSuites mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement. GolfSuites prides itself on delivering FUN with passion by building relationships and creating unforgettable experiences for every guest. GolfSuites Managers report to the Director of Operations and are responsible for ensuring that day-to-day operations run smoothly (opening/closing, managing shifts, etc.). Managers work alongside with, train and coach Team Partners to provide best-in-class service and hospitality while delivering fun with passion to our Guests. Additionally, managers may be responsible for overseeing other specific business functions, including (but not limited to) hiring, scheduling, Team Partner training and development, ordering and inventory management, and facilities maintenance. Key Responsibilities Demonstrate GolfSuites Core Values of Fun, Friendly, and Passionate Deliver our Brand promise - Deliver Fun with Passion Plan, direct and coordinate day-to-day venue operations Ensure all Guest areas of operation are staffed and functioning efficiently throughout the shift Uphold operating procedures and service and safety standards, especially Guest Satisfaction Coach and develop Team Partners to provide best-in-class service and hospitality Interact with Guests to ensure positive guest service in all areas Delegate and follow-up on the completion of tasks Drive Team Partner engagement Focus on execution and productivity to drive performance Manage controllable expenses (labor, etc.) to drive revenue and/or protect profitability Perform other operational duties as assigned by your manager Requirements 1+ years of experience in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment with either FOH or BOH experience (or both). Kitchen management experience preferred! High school diploma or equivalent Excellent communication, time management, collaboration, and organization skills High energy and enthusiasm Ability to work in extreme weather conditions for extended periods Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for extended periods including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location Willingness to relocate, if necessary GolfSuites is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation) Training & Development Free Meals on Shift Driving Range/Golf Practice
May 01, 2024
Full time
GolfSuites is seeking a Venue Manager in our Lubbock location. GolfSuites mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement. GolfSuites prides itself on delivering FUN with passion by building relationships and creating unforgettable experiences for every guest. GolfSuites Managers report to the Director of Operations and are responsible for ensuring that day-to-day operations run smoothly (opening/closing, managing shifts, etc.). Managers work alongside with, train and coach Team Partners to provide best-in-class service and hospitality while delivering fun with passion to our Guests. Additionally, managers may be responsible for overseeing other specific business functions, including (but not limited to) hiring, scheduling, Team Partner training and development, ordering and inventory management, and facilities maintenance. Key Responsibilities Demonstrate GolfSuites Core Values of Fun, Friendly, and Passionate Deliver our Brand promise - Deliver Fun with Passion Plan, direct and coordinate day-to-day venue operations Ensure all Guest areas of operation are staffed and functioning efficiently throughout the shift Uphold operating procedures and service and safety standards, especially Guest Satisfaction Coach and develop Team Partners to provide best-in-class service and hospitality Interact with Guests to ensure positive guest service in all areas Delegate and follow-up on the completion of tasks Drive Team Partner engagement Focus on execution and productivity to drive performance Manage controllable expenses (labor, etc.) to drive revenue and/or protect profitability Perform other operational duties as assigned by your manager Requirements 1+ years of experience in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment with either FOH or BOH experience (or both). Kitchen management experience preferred! High school diploma or equivalent Excellent communication, time management, collaboration, and organization skills High energy and enthusiasm Ability to work in extreme weather conditions for extended periods Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for extended periods including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location Willingness to relocate, if necessary GolfSuites is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation) Training & Development Free Meals on Shift Driving Range/Golf Practice
QUALIFIED HOUSEKEEPERS NEEDED $15-$18+ (Staff-Level) (Paid Weekly) Since 1998 we have been assisting Arizona Hospitality employers with filling their open Housekeeping & Custodial positions FAST and with qualified and pre-screened candidates. We manage all hiring and screening processes - then market your skills/interests, availability, and earning requirements to industry contacts throughout your work radius. We are paid by the hiring company to fill their openings - meaning all of our services are absolutely FREE to you INCLUDING: Resume Prep Temp Assignments Temp-to-Hire Employment Opportunities On-Going Contract Labor (Outsourced Payroll) Direct Placement Assistance Housekeeping ALL SHIFTS: Full Time or Part Time Single Shifts or On-Going All Shifts (Including Overnight) Housekeeping VENUES: Hotels & Resorts Country Clubs & Restaurants Hospitals & Healthcare Venues Institutional Venues & Office Buildings Schools & University Campuses Stadiums & Special Event Venues ALL POSITIONS & SKILL LEVELS: Room Attendants (Hotels & Hospitals) EVS / Environmental Services Departments Lobby Maids / Night Maids / Turn Down Attendants Housekeeping Houseman & Stewards Floor Care / Trash Maintenance Commercial Laundry / Pressers Janitors / Custodians SCREENING (All Venues): Legal ID / E-Verify Verifiable Employment No Felony Convictions No Theft Crimes ADDITIONAL Housekeeping REQUIREMENTS (Select Venues): All of the Above + Drug & TB Screening Immunization Records TO APPLY: 1) Apply (this creates your Applicant Profile & Resume) 2) Bring (2) forms of Legal IDs to our office in person (required by law to complete new hire paperwork) 3) Also Helpful = Resume, Immunization Records, Fingerprint Clearance, and/or References 4) Dress Appropriately for Profile Photo (Cover visible tattoos & hair neatly groomed) Hospitality Staffing Solutions 2345 East Thomas Road, Suite 200 Phoenix 85016 (24th / 1-888-PHX-JOBS / Walk-Ins Welcome Mon-Fri (8am-4pm) Se Habla Espanol " APPLY WITH US AND YOU'VE APPLIED ALL OVER " Setting: Healthcare Hotel Schedule: Weekends (typically) required
May 01, 2024
Full time
QUALIFIED HOUSEKEEPERS NEEDED $15-$18+ (Staff-Level) (Paid Weekly) Since 1998 we have been assisting Arizona Hospitality employers with filling their open Housekeeping & Custodial positions FAST and with qualified and pre-screened candidates. We manage all hiring and screening processes - then market your skills/interests, availability, and earning requirements to industry contacts throughout your work radius. We are paid by the hiring company to fill their openings - meaning all of our services are absolutely FREE to you INCLUDING: Resume Prep Temp Assignments Temp-to-Hire Employment Opportunities On-Going Contract Labor (Outsourced Payroll) Direct Placement Assistance Housekeeping ALL SHIFTS: Full Time or Part Time Single Shifts or On-Going All Shifts (Including Overnight) Housekeeping VENUES: Hotels & Resorts Country Clubs & Restaurants Hospitals & Healthcare Venues Institutional Venues & Office Buildings Schools & University Campuses Stadiums & Special Event Venues ALL POSITIONS & SKILL LEVELS: Room Attendants (Hotels & Hospitals) EVS / Environmental Services Departments Lobby Maids / Night Maids / Turn Down Attendants Housekeeping Houseman & Stewards Floor Care / Trash Maintenance Commercial Laundry / Pressers Janitors / Custodians SCREENING (All Venues): Legal ID / E-Verify Verifiable Employment No Felony Convictions No Theft Crimes ADDITIONAL Housekeeping REQUIREMENTS (Select Venues): All of the Above + Drug & TB Screening Immunization Records TO APPLY: 1) Apply (this creates your Applicant Profile & Resume) 2) Bring (2) forms of Legal IDs to our office in person (required by law to complete new hire paperwork) 3) Also Helpful = Resume, Immunization Records, Fingerprint Clearance, and/or References 4) Dress Appropriately for Profile Photo (Cover visible tattoos & hair neatly groomed) Hospitality Staffing Solutions 2345 East Thomas Road, Suite 200 Phoenix 85016 (24th / 1-888-PHX-JOBS / Walk-Ins Welcome Mon-Fri (8am-4pm) Se Habla Espanol " APPLY WITH US AND YOU'VE APPLIED ALL OVER " Setting: Healthcare Hotel Schedule: Weekends (typically) required
Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, modern amenities, and a serene atmosphere, creating a truly exceptional work environment. As a member of the Cape Rey Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive team, and be a part of a world-class Hilton brand. Join us in creating memorable experiences and become a valued member of our team at Cape Rey Carlsbad Beach, A Hilton Resort & Spa! Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role! This is a seasonal position from 5/13/2024 to 9/8/2024. Responsibilities: Greet guests with a warm and friendly demeanor, ensuring a positive first impression. Guide guests through the menu, providing recommendations and answering any questions. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards. Anticipate guest needs and provide personalized service to enhance their dining experience. Clear tables and maintain a clean and organized dining area. Process guest payments and handle cash transactions accurately. Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery. Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized! Food/Beverage Service Worker Permit, where applicable High school diploma or equivalent required Six months to one year serving experience preferred Excellent communication skills and ability to work in a team environment Read, write and speak English fluently Strong attention to detail and ability to multitask Ability to work flexible hours including weekends and holidays Knowledge of food and beverage service standards Ability to stand for long periods of time Meet minimum age requirement of jurisdiction Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. USD $16.00 - USD $16.00 /Hr.
Apr 26, 2024
Full time
Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, modern amenities, and a serene atmosphere, creating a truly exceptional work environment. As a member of the Cape Rey Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive team, and be a part of a world-class Hilton brand. Join us in creating memorable experiences and become a valued member of our team at Cape Rey Carlsbad Beach, A Hilton Resort & Spa! Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role! This is a seasonal position from 5/13/2024 to 9/8/2024. Responsibilities: Greet guests with a warm and friendly demeanor, ensuring a positive first impression. Guide guests through the menu, providing recommendations and answering any questions. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards. Anticipate guest needs and provide personalized service to enhance their dining experience. Clear tables and maintain a clean and organized dining area. Process guest payments and handle cash transactions accurately. Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery. Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized! Food/Beverage Service Worker Permit, where applicable High school diploma or equivalent required Six months to one year serving experience preferred Excellent communication skills and ability to work in a team environment Read, write and speak English fluently Strong attention to detail and ability to multitask Ability to work flexible hours including weekends and holidays Knowledge of food and beverage service standards Ability to stand for long periods of time Meet minimum age requirement of jurisdiction Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. USD $16.00 - USD $16.00 /Hr.
Job Summary Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner. Responsibilities QUALIFICATIONS: High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving record) Minimum of one year driving experience Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Greet guests in a pleasant manner. Load and unload luggage carts. Escort guests to rooms. Check/store luggage for arrivals and departures with luggage tags. Deliver messages to meeting rooms. Deliver flowers and packages to guest rooms. Complete room changes. Maintain current listing of local and area attractions special events and activities. Maintain list of local transportation guides churches sports arenas etc. Assist housekeeping department with guest requests. Ensure lobby reader board is correct. Provide information maps and directions as required. Open doors. Answer phones to assist guest service agents. Conduct house count by computer. Show guest rooms and suites as needed and emphasize company amenities. Other duties as required. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 26, 2024
Full time
Job Summary Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner. Responsibilities QUALIFICATIONS: High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving record) Minimum of one year driving experience Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Greet guests in a pleasant manner. Load and unload luggage carts. Escort guests to rooms. Check/store luggage for arrivals and departures with luggage tags. Deliver messages to meeting rooms. Deliver flowers and packages to guest rooms. Complete room changes. Maintain current listing of local and area attractions special events and activities. Maintain list of local transportation guides churches sports arenas etc. Assist housekeeping department with guest requests. Ensure lobby reader board is correct. Provide information maps and directions as required. Open doors. Answer phones to assist guest service agents. Conduct house count by computer. Show guest rooms and suites as needed and emphasize company amenities. Other duties as required. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 26, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan