Additional Information Pay: $22.49/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.49 to $22.49 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 06, 2024
Full time
Additional Information Pay: $22.49/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.49 to $22.49 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information Pay: $22.49/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.49 to $22.49 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 06, 2024
Full time
Additional Information Pay: $22.49/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.49 to $22.49 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description Unit Description: Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. $5,000 Sign-On and Relocation Assistance Provided Sodexo is seeking a Catering Manager 2 for University of Minnesota Morris located in Morris, MN. The University of Minnesota Morris is located just two and a half hours outside Minneapolis serving 1500 students on campus with 1 resident dining hall and 4 retail concepts. It s a peaceful place with a nurturing academic environment and plenty of room for fun. Rated by Sierra Club as a top-40 Cool School for sustainability initiatives. Our students started a composting program, and our wind turbines produce 10 million kilowatt-hours of electricity per year! Our successful candidate will have proven leadership experience, excellent customer service, promote a customer/client centered culture and promote partnerships. Knowledge of menu planning, culinary innovation, and the ability to coordinate catering initiatives to drive sales growth and track results is preferred! The successful candidate will: lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards. Is this opportunity right for you? We are looking for candidates who have: a history of strong leadership and excellent communication skills; prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills. Learn more about University of Minnesota Morris at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo s Benefits. Not the job for you? We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you ll enjoy an improved quality of life that s unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
May 03, 2024
Full time
Job Description Unit Description: Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. $5,000 Sign-On and Relocation Assistance Provided Sodexo is seeking a Catering Manager 2 for University of Minnesota Morris located in Morris, MN. The University of Minnesota Morris is located just two and a half hours outside Minneapolis serving 1500 students on campus with 1 resident dining hall and 4 retail concepts. It s a peaceful place with a nurturing academic environment and plenty of room for fun. Rated by Sierra Club as a top-40 Cool School for sustainability initiatives. Our students started a composting program, and our wind turbines produce 10 million kilowatt-hours of electricity per year! Our successful candidate will have proven leadership experience, excellent customer service, promote a customer/client centered culture and promote partnerships. Knowledge of menu planning, culinary innovation, and the ability to coordinate catering initiatives to drive sales growth and track results is preferred! The successful candidate will: lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards. Is this opportunity right for you? We are looking for candidates who have: a history of strong leadership and excellent communication skills; prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills. Learn more about University of Minnesota Morris at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo s Benefits. Not the job for you? We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you ll enjoy an improved quality of life that s unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
The Addison of Lincolnton
Lincolnton, North Carolina
Job Description Seeking a Team Leader to join us small family environment. Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff.
May 01, 2024
Full time
Job Description Seeking a Team Leader to join us small family environment. Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff.
Job Description Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff.
May 01, 2024
Full time
Job Description Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff.
Unit Description: Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. $5,000 Sign-On and Relocation Assistance Provided Sodexo is seeking a Catering Manager 2 for University of Minnesota Morris located in Morris, MN . The University of Minnesota Morris is located just two and a half hours outside Minneapolis serving 1500 students on campus with 1 resident dining hall and 4 retail concepts. It's a peaceful place with a nurturing academic environment and plenty of room for fun. Rated by Sierra Club as a top-40 "Cool School" for sustainability initiatives. Our students started a composting program, and our wind turbines produce 10 million kilowatt-hours of electricity per year! Our successful candidate will have proven leadership experience, excellent customer service, promote a customer/client centered culture and promote partnerships. K nowledge of menu planning, culinary innovation, and the ability to coordinate catering initiatives to drive sales growth and track results is preferred! The successful candidate will: lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards. Is this opportunity right for you? We are looking for candidates who have: a history of strong leadership and excellent communication skills; prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills. Learn more about University of Minnesota Morris at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo's Benefits . Not the job for you? We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 23, 2024
Full time
Unit Description: Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. $5,000 Sign-On and Relocation Assistance Provided Sodexo is seeking a Catering Manager 2 for University of Minnesota Morris located in Morris, MN . The University of Minnesota Morris is located just two and a half hours outside Minneapolis serving 1500 students on campus with 1 resident dining hall and 4 retail concepts. It's a peaceful place with a nurturing academic environment and plenty of room for fun. Rated by Sierra Club as a top-40 "Cool School" for sustainability initiatives. Our students started a composting program, and our wind turbines produce 10 million kilowatt-hours of electricity per year! Our successful candidate will have proven leadership experience, excellent customer service, promote a customer/client centered culture and promote partnerships. K nowledge of menu planning, culinary innovation, and the ability to coordinate catering initiatives to drive sales growth and track results is preferred! The successful candidate will: lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards. Is this opportunity right for you? We are looking for candidates who have: a history of strong leadership and excellent communication skills; prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills. Learn more about University of Minnesota Morris at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo's Benefits . Not the job for you? We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with a range starting at $60k annually + benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel in Downtown. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. Other duties as assigned consistent with the functions of this position as needed at the property. HC6 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PIf4d92120da32-4712
May 07, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with a range starting at $60k annually + benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel in Downtown. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. Other duties as assigned consistent with the functions of this position as needed at the property. HC6 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PIf4d92120da32-4712
Fox Run Village by Erickson Senior Living
Novi, Michigan
Location: Fox Run Village by Erickson Senior Living Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Compensation: Commensurate with experience starting at $50,000 annually. We are hiring an Assistant General Manager of Dining Services. This position manages the dining room and café staff and supports all aspects of the mealtime service and the overall efficiency of the kitchen, café, dining room, private dining room, and catering areas. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. in accordance with applicable state law. 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security Free onsite parking at all of our communities and corporate offices A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
May 07, 2024
Full time
Location: Fox Run Village by Erickson Senior Living Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Compensation: Commensurate with experience starting at $50,000 annually. We are hiring an Assistant General Manager of Dining Services. This position manages the dining room and café staff and supports all aspects of the mealtime service and the overall efficiency of the kitchen, café, dining room, private dining room, and catering areas. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. in accordance with applicable state law. 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security Free onsite parking at all of our communities and corporate offices A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Fox Run Village by Erickson Senior Living
Novi, Michigan
Location: Fox Run Village by Erickson Senior Living Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Compensation: Commensurate with experience starting at $50,000 annually. We are hiring an Assistant General Manager of Dining Services. This position manages the dining room and café staff and supports all aspects of the mealtime service and the overall efficiency of the kitchen, café, dining room, private dining room, and catering areas. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. in accordance with applicable state law. 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security Free onsite parking at all of our communities and corporate offices A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
May 07, 2024
Full time
Location: Fox Run Village by Erickson Senior Living Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Compensation: Commensurate with experience starting at $50,000 annually. We are hiring an Assistant General Manager of Dining Services. This position manages the dining room and café staff and supports all aspects of the mealtime service and the overall efficiency of the kitchen, café, dining room, private dining room, and catering areas. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law. in accordance with applicable state law. 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security Free onsite parking at all of our communities and corporate offices A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Brooksby Village by Erickson Senior Living
Peabody, Massachusetts
Location: Brooksby Village by Erickson Senior Living Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Great pay & benefits Good work/ life balance Weekend flexibility No late nights We are looking for our next great leader to join our Restaurant Team as Assistant General Manager! As a leadership team member, you will help support one of our six on-site dining venues in the overall efficiency of the kitchen, dining room, private dining room, and catering areas. You will supervise, train, schedule, coach, and develop 20+ dining room staff; support all aspects of the meal service; and assure exceptional customer service to all residents, staff, and guests. Compensation: commensurate with experience starting at $55,000 annually $7,000 Sign-On-Bonus Benefits include health, dental, vision, life, 401K, paid vacation, tuition reimbursement, continued training & growth opportunities, plus so much more. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security with free onsite parking A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
May 07, 2024
Full time
Location: Brooksby Village by Erickson Senior Living Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Great pay & benefits Good work/ life balance Weekend flexibility No late nights We are looking for our next great leader to join our Restaurant Team as Assistant General Manager! As a leadership team member, you will help support one of our six on-site dining venues in the overall efficiency of the kitchen, dining room, private dining room, and catering areas. You will supervise, train, schedule, coach, and develop 20+ dining room staff; support all aspects of the meal service; and assure exceptional customer service to all residents, staff, and guests. Compensation: commensurate with experience starting at $55,000 annually $7,000 Sign-On-Bonus Benefits include health, dental, vision, life, 401K, paid vacation, tuition reimbursement, continued training & growth opportunities, plus so much more. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security with free onsite parking A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Brooksby Village by Erickson Senior Living
Peabody, Massachusetts
Location: Brooksby Village by Erickson Senior Living Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Great pay & benefits Good work/ life balance Weekend flexibility No late nights We are looking for our next great leader to join our Restaurant Team as Assistant General Manager! As a leadership team member, you will help support one of our six on-site dining venues in the overall efficiency of the kitchen, dining room, private dining room, and catering areas. You will supervise, train, schedule, coach, and develop 20+ dining room staff; support all aspects of the meal service; and assure exceptional customer service to all residents, staff, and guests. Compensation: commensurate with experience starting at $55,000 annually $7,000 Sign-On-Bonus Benefits include health, dental, vision, life, 401K, paid vacation, tuition reimbursement, continued training & growth opportunities, plus so much more. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security with free onsite parking A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
May 07, 2024
Full time
Location: Brooksby Village by Erickson Senior Living Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. Great pay & benefits Good work/ life balance Weekend flexibility No late nights We are looking for our next great leader to join our Restaurant Team as Assistant General Manager! As a leadership team member, you will help support one of our six on-site dining venues in the overall efficiency of the kitchen, dining room, private dining room, and catering areas. You will supervise, train, schedule, coach, and develop 20+ dining room staff; support all aspects of the meal service; and assure exceptional customer service to all residents, staff, and guests. Compensation: commensurate with experience starting at $55,000 annually $7,000 Sign-On-Bonus Benefits include health, dental, vision, life, 401K, paid vacation, tuition reimbursement, continued training & growth opportunities, plus so much more. How you will make an impact: Supervise schedules, evaluate, train, hire, coach, and develop all restaurant staff, café staff, and supervisors. Ensure proper portioning of food, attractive plate presentation, and service standards. Supervise the organization and sanitation of restaurant, kitchen, storage, and loading dock. Ensure the dining staff works safely and adheres to the policies and procedures. Participate in resident and employee satisfaction programs and activities. What we offer: Quality of life - most of our restaurant's employees are out before 9pm! Competitive benefits packages including medical, dental, vision, and PTO 401k for all employees 18 and over. Company contribution up to 3% once eligible. On-site medical centers, providing wellness visits and sick care for all employees over 18 years of age. Education assistance, certification reimbursement, and student loan refinancing partnership programs are available. State of the art kitchens, top of the line equipment Discounted meals in our restaurants Gated community with 24/7 security with free onsite parking A culture of diversity and inclusion, which builds on our values, vision, and mission. What you will need: Minimum of three years experience in dining room management, service, and sanitation. Bachelors' degree in Restaurant Management or Hospitality Dietetics experience may be substituted for up to one year of experience. Ability to supervise multiple dining rooms and a large number of employees Be able to lift and/or move objects weighing up to 25 pounds. Current applicable food service license or certificate as required by the state, local or federal regulations Flexibility to work weekends and holidays Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
May 07, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Pay: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person
May 07, 2024
Full time
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Pay: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person
Chartwell Constantia Retirement Residence provides seniors in Thornhill a warm and welcoming atmosphere in the heart of a thriving Jewish community. Offering independent living to our predominantly Jewish residents. Our seasonal menu and daily kosher-style specials celebrate Jewish classics. The Food Service Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
May 07, 2024
Full time
Chartwell Constantia Retirement Residence provides seniors in Thornhill a warm and welcoming atmosphere in the heart of a thriving Jewish community. Offering independent living to our predominantly Jewish residents. Our seasonal menu and daily kosher-style specials celebrate Jewish classics. The Food Service Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who have life experiences and stories to tell. Love food - serving customers great food and beverages and working with a team who does too. Love providing a personalized and memorable dining experience Read on! What you get at Chartwell We believe in Making People's Lives Better for our residents, their families, and our employees. Grow your career at Chartwell where we have General Managers who started their career in the dining room Bring your availability to us and get an opportunity that fits your busy life What you bring: Previous management experience in food service Previous cooking and serving experience in food service Leadership skills to guide and support the food and beverage team A passion for providing exceptional customer experience Energy, enthusiasm, and an irresistible smile What you will get to do: Confidently lead and manage the food services team Create a warm and comfortable dining room atmosphere and positive impression at each meal Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction Training to grow your skills and learn how to become an experiential leader Learn every day At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
May 07, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: Responsible for the effective and efficient operation and management of Black Diamond Lodge lodging operations including, but not limited to; Owner/Guest Services, Bell Service, Concierge, Breakfast and Après Ski services, Housekeeping and Maintenance. Exercise fiscal responsibilities in all facets of the operation. Ensure a safe environment for owners, guests, and employees. Provide leadership to staff and managers through example, training programs and coaching. Ensure Deer Valley Mission of "classic, consistent quality from a winning team" is met with each guest and employee interaction. RESPONSIBILITIES: While the following is meant to be a comprehensive list, by no means is it all inclusive. By nature of the hospitality business, the operation can change rapidly due to business volume and the requirements associated with it. Help manage, train, recruit, develop, motivate, provide feedback to and evaluate performance of a highly effective team including guest service, concierge, bell staff, housekeeping and transportation to ensure guest, owner and employee satisfaction. Provide staff training to include customer service, safety and departmental policies and procedures. Develop and maintain training tools for front desk, bell service, concierge, and audit. Utilize Maestro Training material, emergency manuals, daily task checklists. Review and maintain training materials and shift checklists so they are current. Interact with guests, owners and employees helping execute owner and guest requests and service suggestions where appropriate. Work with Maintenance and Housekeeping to ensure the needs of homeowners and guests are being met in a timely manner. Adhere to HOA and Deer Valley budgets. Ensure departments are achieving revenue targets and managing expenses appropriately. Adhere to company HR hiring and termination guidelines. Implement disciplinary actions and documentation if required. Participate in any internal or external manager's meetings and trainings. Ensure staff participation in various property and DVR training programs. Ensure staffing is appropriate to occupancy and service standards. Ensure staff professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication. Participate in pre-arrival and owner unit inspections. Ensure schedules are posted in a timely manner and are reflective of business volume. Participate in the monthly review of owner statements for accuracy for owners and the management company. Help process invoices for timely payment and maintain files for back-up accounting purposes. Ensure performance reviews are complete for seasonal and full-time year-round staff. Other duties as assigned by General Manager or as business volume dictates. QUALIFICATIONS: Minimum three years management experience in hospitality industry. Must possess excellent verbal and written communication skills. Comfortable with owner and guest exposure. Proficient comprehension of Excel and Word programs. Ability to multi-task in a fast-paced environment including constantly reprioritizing various requests. Participation in and sometimes leading regular and ad hoc operation meetings Assist in the formulation of strategic business and service plans. Monitoring monthly reporting systems to help ensure various company, property and fiscal requirements. Monitoring and handling guest complaints expeditiously to complete resolution or escalating as necessary. Mentor staff and lead team to success. Good driving record. PAY RATE: $65,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: Responsible for the effective and efficient operation and management of Black Diamond Lodge lodging operations including, but not limited to; Owner/Guest Services, Bell Service, Concierge, Breakfast and Après Ski services, Housekeeping and Maintenance. Exercise fiscal responsibilities in all facets of the operation. Ensure a safe environment for owners, guests, and employees. Provide leadership to staff and managers through example, training programs and coaching. Ensure Deer Valley Mission of "classic, consistent quality from a winning team" is met with each guest and employee interaction. RESPONSIBILITIES: While the following is meant to be a comprehensive list, by no means is it all inclusive. By nature of the hospitality business, the operation can change rapidly due to business volume and the requirements associated with it. Help manage, train, recruit, develop, motivate, provide feedback to and evaluate performance of a highly effective team including guest service, concierge, bell staff, housekeeping and transportation to ensure guest, owner and employee satisfaction. Provide staff training to include customer service, safety and departmental policies and procedures. Develop and maintain training tools for front desk, bell service, concierge, and audit. Utilize Maestro Training material, emergency manuals, daily task checklists. Review and maintain training materials and shift checklists so they are current. Interact with guests, owners and employees helping execute owner and guest requests and service suggestions where appropriate. Work with Maintenance and Housekeeping to ensure the needs of homeowners and guests are being met in a timely manner. Adhere to HOA and Deer Valley budgets. Ensure departments are achieving revenue targets and managing expenses appropriately. Adhere to company HR hiring and termination guidelines. Implement disciplinary actions and documentation if required. Participate in any internal or external manager's meetings and trainings. Ensure staff participation in various property and DVR training programs. Ensure staffing is appropriate to occupancy and service standards. Ensure staff professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication. Participate in pre-arrival and owner unit inspections. Ensure schedules are posted in a timely manner and are reflective of business volume. Participate in the monthly review of owner statements for accuracy for owners and the management company. Help process invoices for timely payment and maintain files for back-up accounting purposes. Ensure performance reviews are complete for seasonal and full-time year-round staff. Other duties as assigned by General Manager or as business volume dictates. QUALIFICATIONS: Minimum three years management experience in hospitality industry. Must possess excellent verbal and written communication skills. Comfortable with owner and guest exposure. Proficient comprehension of Excel and Word programs. Ability to multi-task in a fast-paced environment including constantly reprioritizing various requests. Participation in and sometimes leading regular and ad hoc operation meetings Assist in the formulation of strategic business and service plans. Monitoring monthly reporting systems to help ensure various company, property and fiscal requirements. Monitoring and handling guest complaints expeditiously to complete resolution or escalating as necessary. Mentor staff and lead team to success. Good driving record. PAY RATE: $65,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details