Job Description Job Description COORDINATOR - CAFE SALES Job ID 9 Category Marketing/Sales Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. Write and negotiate sales and marketing contracts according to Corporateprocedures Delphi Administration Primary responsibility for all input and reporting functions for Delphi. Assembling of the Cafe Event Calendar and Brand Calendar Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge Communication and follow up with Group Travel Planners and marketing partners Administration of package programs Ensure receipt of payment from client by following Corporate procedures Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.) Updating of cafe website to be communicated with Support Center On-Line Marketing team Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments. Liaise between Support Center Sales & Marketing departments and the cafes Work with SM, GM, and KM to ensure that contract/menu is executable Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff Coordinate operations between departments Attend client functions marketing events and designated parties to provide support and representation of the department Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand Maintain high morale Operate ethically to protect the image of Hard Rock Utilize programs designed to help Save the Planet This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Some college coursework SKILLS Presentation of a professional image to guests, clients, and potential function coordinators Composure during stressful events Possession of a take charge attitude tempered with diplomacy Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event Must possess strong communication and listening skills, excellent reading and writing Comprehend professional language, either written or spoken, to communicate Ability to effectively present information in one-on-one and small group situations to other employees of the organization Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment Ability to travel via auto or airplane for long periods of time
Apr 26, 2024
Full time
Job Description Job Description COORDINATOR - CAFE SALES Job ID 9 Category Marketing/Sales Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. Write and negotiate sales and marketing contracts according to Corporateprocedures Delphi Administration Primary responsibility for all input and reporting functions for Delphi. Assembling of the Cafe Event Calendar and Brand Calendar Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge Communication and follow up with Group Travel Planners and marketing partners Administration of package programs Ensure receipt of payment from client by following Corporate procedures Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.) Updating of cafe website to be communicated with Support Center On-Line Marketing team Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments. Liaise between Support Center Sales & Marketing departments and the cafes Work with SM, GM, and KM to ensure that contract/menu is executable Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff Coordinate operations between departments Attend client functions marketing events and designated parties to provide support and representation of the department Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand Maintain high morale Operate ethically to protect the image of Hard Rock Utilize programs designed to help Save the Planet This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Some college coursework SKILLS Presentation of a professional image to guests, clients, and potential function coordinators Composure during stressful events Possession of a take charge attitude tempered with diplomacy Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event Must possess strong communication and listening skills, excellent reading and writing Comprehend professional language, either written or spoken, to communicate Ability to effectively present information in one-on-one and small group situations to other employees of the organization Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment Ability to travel via auto or airplane for long periods of time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 17, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Apr 16, 2024
Full time
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Apr 16, 2024
Full time
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Apr 16, 2024
Full time
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
Â
Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
Â
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
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Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
Â
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
Â
Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.Â
Culinary Operations Management
·        Drive overall restaurant profitability
·        Ensure all kitchen processes comply with Government regulation standards
·        Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
·        Manage food quality and food costs within budget guidelines
·        Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
·        Ensure that SOPs are created and executed in all culinary operations
·        Ensure quality food products are produced in line with goals designated by Management
·        Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
·        Monitor quality of raw and cooked foods to ensure that standards are met
·        Create Unique Selling Points (USP) for each of the varied outlets in TAC
·        Conduct food tasting regularly to ensure quality food products are produced
·        Oversee annual budgets and review sales and food costs to achieve budgetary goals
·        Estimate food consumption to schedule purchase and requisition of raw materials
·        Implement guidelines and control procedures for procurement and receiving areas
·        Maintain good knowledge of industry trends and changes
·        Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
·        Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
·        Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
·        Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
·        Ensure cooperative and professional rapport is maintained with all external parties
·        Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
·        Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
·        Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
·        Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
·        Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
·        Degree/Diploma/Certification in Culinary or Management
·        20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
·        Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
·        Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
·        Good knowledge in accounting and calculation of food costs
·        Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
·        Ability to work all shifts, including weekends and Public Holidays
Â
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 26, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
The Opportunity Delaware North Sportservice is hiring a part-time Rafters Club Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Club Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $20.00 - $23.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, providing feedback on their job responsibilities with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required. Excellent verbal, written, organizational and time-management skills Word-processing, spreadsheets, and email skills required. Be able to work at least 50% of events in a month. Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk for extended periods of time Shift Details Event based Weekends Holidays Split shift Who We Are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 26, 2024
Full time
The Opportunity Delaware North Sportservice is hiring a part-time Rafters Club Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Club Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $20.00 - $23.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, providing feedback on their job responsibilities with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required. Excellent verbal, written, organizational and time-management skills Word-processing, spreadsheets, and email skills required. Be able to work at least 50% of events in a month. Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk for extended periods of time Shift Details Event based Weekends Holidays Split shift Who We Are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Apr 26, 2024
Full time
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Apr 26, 2024
Full time
THE LOS ANGELES HOSPITALITY EDUCATION CENTER The Los Angeles Hospitality Education Center (LAHEC) is located at the Hollywood Park Entertainment District, currently under construction in Inglewood, CA. This district is a 298-acre urban village anchored by the region's newest shopping street, restaurants, and multiple major sports and entertainment venues. The village will include two million square feet of Class A commercial space, 2,500 modern residences, a 70,000 seat National Football League (NFL) stadium, 6,000 seat performing arts venue, and 25 acres of public parks. Our programs are designed to provide market-driven, competency-based education delivered by faculty with appropriate credentials and industry experience. The programs enable graduates to gain entry-level employment in the hospitality industry at living wages with opportunities for advancement in the food service industry. We take great pride in preparing our graduates for a variety of careers in the food service industry. This preparation is accomplished through practical experiences in state-of-industry kitchens and learning labs including simulated situations with real-world production applications. THE ROLE The Admissions Associate will connect with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools. Once a prospective applicant, has been identified the Admissions Associate will conduct an introductory assessment over the phone or during an on-campus interview. The Admissions Associate evaluates the applicant's qualifications, past experiences and objectives and will describe the educational programs and answer any inquiries regarding applications, enrollment, courses and financial aid. They will record information into a database and follow-up with applicants to update statuses and answer any new questions. The Admissions Associate may also give tours and lead general information sessions about the campus. ESSENTIAL FUNCTIONS Provides students, parents, and guardians with information regarding admissions requirements and processes, financial aid opportunities, enrollment issues, or other procedures. Engages in the recruiting process by coordinating and participating in promotional events, high school events, career fairs, campus tours, student interviews, and other admissions activities. Enter data and statistics into the institution's computer applications. Works closely with the Directors of Admissions, Education and Career Services. Maintains a professional demeanor and demonstrates excellent relations with students, staff and faculty. Ensures compliance with BPPE-CA education codes and regulations. Participates with BPPE-CA annual reviews and site visits. Participates with planning and execution of all student recruitment and retention activities. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or GED equivalent. Bachelor's degree in Education or related field is preferred. Experience with high school admissions is a plus. Experience in the education and hospitality industries. Strong interpersonal, presentation, networking, and verbal and written communication skills. Sales and marketing skills. Experience using social media. Proficiency with computers. Literate with MS Office and G-Suite applications. Commitment to the organization's mission and objectives. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI16faa1edf28d-3073
Apr 26, 2024
Full time
Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI16faa1edf28d-3073
Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
Apr 23, 2024
Full time
Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340
Apr 22, 2024
Full time
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340
Public School of North Carolina
Burlington, North Carolina
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager
Apr 21, 2024
Full time
POSITION TITLE School Nutrition Assistant SCHOOL/DEPARTMENT Assigned school SALARY Salary Grade 51 FLSA STATUS Non-exempt REPORTS TO School Nutrition Manager SUPERVISES None WORK WEEK SCHEDULE Monday - Friday WORK HOURS 21 Minimum for FT; 20 Maximum for PT NUMBER OF MONTHS PER YEAR Based on school calendar POSITION PURPOSE: The School Nutrition Assistant Substitute prepares and serves breakfast, lunch and other food to school children and adults in a courteous, customer service-oriented manner. The SNA is responsible for organizing and setting up equipment and workstations per the direction of the SNS Manager. Duties are performed as required by the USDA, health, food service and other regulations and laws. The School Nutrition Aide must demonstrate proper cafeteria equipment operation skills. MINIMUM QUALIFICATIONS: Basic ability to read and speak/understand English and count currency; make change at the register KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of materials and methods used in preparing and serving meats, breads, vegetables and other foods on a large scale General knowledge of the use or care of food preparation equipment Skill in the use of standardized and specialized kitchen utensils and equipment Ability to establish and maintain effective working relationships with associates, students and school staff Able to maintain emotional control Ability to keep confidential and exhibit sensitivity to students who qualify for Free and Reduced Lunch assistance Ability to work with others in a close, fast paced environment Ability to address customers in a pleasant, courteous manner Basic ability to read and speak/understand English and count currency; make change at the register EDUCATION, TRAINING, AND EXPERIENCE Level of education necessary to be able to read and follow written food menus and work schedules. CERTIFICATION AND LICENSE REQUIREMENTS Valid food handler's certification or card as required by the state and USDA Continued participation in food service continuing education courses as required by the USDA Must possess a valid driver's license issued by the NC Department of Motor Vehicles PREFERRED QUALIFICATIONS: High School diploma or GED Some experience working in a school cafeteria within the last five (5) years ESSENTIAL DUTIES AND RESPONSIBILITIES Practice personal hygiene and proper sanitation procedures Turn on, test and monitor equipment at the beginning of the day Prepare food according to written and oral instructions Serve breakfast, lunch and a la carte items Handle cashiering responsibilities including food and ticket sales and serving a la carte items Replenish food and maintain clean serving areas Monitor food and equipment temperatures at all times Exhibit courtesy and understanding to all staff, students and customers Perform dishwashing duties of cooking, serving and eating utensils and tools Set up and break down serving areas Receive, stock and rotate incoming and outgoing inventory Participate in formal and informal training Demonstrate comprehensive knowledge of sanitation practices Exhibit professional behavior of a reliable employee Perform preparation duties for the next day Maintain a neat, clean and safe work environment Participate in marketing promotions and special events for students, adults and the community Sign in and work according to a designated time schedule Perform additional duties as requested by the School Nutrition Manager
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 20, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Apr 19, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.