JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. Applicants will be considered across all Caesars Entertainment properties in Las Vegas. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines Complete turn down service as assigned Obtain needed cleaning supplies from supply room Obtain computer printout of room assignments for their station Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations Turns in all items found in guest halls or left in check out rooms in a timely mannerQUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Work requires flexibility to work various shifts Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time Work requires ability to work from a kneeling position for extended periods of time Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air qualityPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 06, 2024
Full time
JOB SUMMARY:The Guest Room Attendant cleans guest rooms in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. Applicants will be considered across all Caesars Entertainment properties in Las Vegas. ESSENTIAL JOB FUNCTIONS: Clean rooms according to procedures stated in the department guidelines Complete turn down service as assigned Obtain needed cleaning supplies from supply room Obtain computer printout of room assignments for their station Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations Turns in all items found in guest halls or left in check out rooms in a timely mannerQUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Work requires flexibility to work various shifts Work may require use of a small step stool to reach high areas of assigned Must be able to work from a standing position and/or walking motion for extended periods of time Work requires ability to work from a kneeling position for extended periods of time Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work Work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air qualityPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to scheduleDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
May 06, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Horseshoe St. Louis standards of cleanliness throughout the hotel tower, as directed. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed in the time designated.2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.3. Maintains proper documentation of all duties accomplished during a working shift, as directed.4. Reports all safety hazards or maintenance deficiencies for proper handling.5. Abides by all security/safety measures.6. Greets all guests throughout shift with the proper salutation and pleasant 7. expression.8. Performs all duties in a quiet and orderly manner.9. All associates must maintain a neat, clean and well-groomed appearance per Horseshoe St. Louis SOP's.10. Keeps the operating cart clean and neat with sufficient supplies for no more than eight rooms at a time.11. Keeps the assigned floor clean and free of trash and linens.12. Expediently turn in any lost and found items on property to the Management.13. Replenishing each guest rooms with standardized amenities and materials.14. Cleans any biohazard materials with proper safety equipment.15. Cleaning Rooms in a consistent, standardize and efficient manner as directed by the SOP's.16. Performs all Housekeeping related assignments and duties.17. Responds to all and any guest requests.18. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion. 19. Provides accurate information of property along with property events and promotions.20. Performs other duties as assigned by management. JOB QUALIFICATIONS: Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment. Ability to effectively and efficiently move around work area. Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.These skills and abilities are typically acquired through two months of on-the-job training.
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
May 06, 2024
Full time
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months Salary: $18.50/hour Vacancy-2 Responsibilities Tasks Sweep, mop, wash and polish floors Make beds and change sheets Clean, disinfect and polish kitchen and bathroom fixtures and appliances Disinfect operating rooms and other areas Clean and disinfect elevators Pick up debris and empty trash containers Launder clothing and household linens Perform light housekeeping and cleaning duties Wash windows, walls and ceilings Address customers' complaints or concerns How to apply By email
Apr 21, 2024
Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months Salary: $18.50/hour Vacancy-2 Responsibilities Tasks Sweep, mop, wash and polish floors Make beds and change sheets Clean, disinfect and polish kitchen and bathroom fixtures and appliances Disinfect operating rooms and other areas Clean and disinfect elevators Pick up debris and empty trash containers Launder clothing and household linens Perform light housekeeping and cleaning duties Wash windows, walls and ceilings Address customers' complaints or concerns How to apply By email
We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!Compensation: $17 - $19 per hour Responsibilities: Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby Track rooms cleaned and document lost and found items, damage, and repairs needed Reply to general questions guests have during their stay Qualifications: Must have graduated high school or received an equivalent certification Over 1 year as a professional housekeeper strongly desired Strong knowledge of cleaning techniques and products Hard worker with strong time management, organizational, and communication skills About Company TAKE LEAVE FROM THE ORDINARY At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont â€" serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central. Website: Compensation details: 17-19 Hourly Wage PI9de3f3f2df5a-8502
Apr 19, 2024
Full time
We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!Compensation: $17 - $19 per hour Responsibilities: Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby Track rooms cleaned and document lost and found items, damage, and repairs needed Reply to general questions guests have during their stay Qualifications: Must have graduated high school or received an equivalent certification Over 1 year as a professional housekeeper strongly desired Strong knowledge of cleaning techniques and products Hard worker with strong time management, organizational, and communication skills About Company TAKE LEAVE FROM THE ORDINARY At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont â€" serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central. Website: Compensation details: 17-19 Hourly Wage PI9de3f3f2df5a-8502
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 07, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Liberty Heights - Senior Lifestyle
Colorado Springs, Colorado
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents in the Living Well Program, enabling them to lead a quality life while maintaining their independence. We are currently Hiring for Full time and Part time schedules Compensation $15.00 - $17.00 per hour Benefits Senior Lifestyle offers a comprehensive benefits plan to eligible team members including: Health, dental, vision benefits Retirement benefits Short-term + long-term disability Paid time off All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Job Description Provide assistance as needed with medication reminders, bathing reminders, assistance with grooming and dressing, companionship, and other services to promote living well and independence. Follow the schedule of resident's needs set out by supervisor. Provide emotional and social support to residents. Document daily log of assistance. Respect and encourage the independence and dignity of the residents. Respect residents' confidentiality. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers. Qualifications No experience required, but at least 1 year of experience in a nursing/senior care environment preferred. You must be able to work weekends and holidays. You have flexible availability that allows you to change your work schedule to early mornings and evenings. You need to be able to communicate clearly and effectively in English. You are compassionate, professional, kind, engaging, empathetic and helpful. You have the ability to work as a part of a team and handle multiple tasks safely and efficiently. You possess the ability to make independent decisions when circumstances warrant such action. You maintain a positive and friendly demeanor toward the residents and your co-workers.
May 06, 2024
Full time
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents in the Living Well Program, enabling them to lead a quality life while maintaining their independence. We are currently Hiring for Full time and Part time schedules Compensation $15.00 - $17.00 per hour Benefits Senior Lifestyle offers a comprehensive benefits plan to eligible team members including: Health, dental, vision benefits Retirement benefits Short-term + long-term disability Paid time off All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Job Description Provide assistance as needed with medication reminders, bathing reminders, assistance with grooming and dressing, companionship, and other services to promote living well and independence. Follow the schedule of resident's needs set out by supervisor. Provide emotional and social support to residents. Document daily log of assistance. Respect and encourage the independence and dignity of the residents. Respect residents' confidentiality. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers. Qualifications No experience required, but at least 1 year of experience in a nursing/senior care environment preferred. You must be able to work weekends and holidays. You have flexible availability that allows you to change your work schedule to early mornings and evenings. You need to be able to communicate clearly and effectively in English. You are compassionate, professional, kind, engaging, empathetic and helpful. You have the ability to work as a part of a team and handle multiple tasks safely and efficiently. You possess the ability to make independent decisions when circumstances warrant such action. You maintain a positive and friendly demeanor toward the residents and your co-workers.
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 03, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
SPA ATTENDANT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned. ESSENTIAL JOB RESPONSIBILITIES: Perform daily cleaning duties to maintain a pristine and inviting spa environment Restock and replenish spa amenities, including towels, robes, toiletries, and other supplies as needed Monitor and maintain the cleanliness of changing rooms, relaxation areas, and treatment rooms Empty and sanitize waste receptacles regularly to ensure proper hygiene standards Ensure all spa equipment and surfaces are sanitized and in good condition Monitor and manage inventory levels for spa supplies, submitting timely restocking requests Greet and assist spa guests with a friendly and helpful demeanor Adhere to all spa policies and procedures related to cleanliness and hygiene Work closely with the front desk and other spa personnel to maintain a seamless guest experience Uphold a positive and professional attitude while interacting with both guests and colleagues Vacuum guest corridors as trained Maintain cleanliness and organization of spa and linen rooms REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18-18 Hourly Wage PI2bad46b319dd-9269
May 02, 2024
Full time
SPA ATTENDANT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned. ESSENTIAL JOB RESPONSIBILITIES: Perform daily cleaning duties to maintain a pristine and inviting spa environment Restock and replenish spa amenities, including towels, robes, toiletries, and other supplies as needed Monitor and maintain the cleanliness of changing rooms, relaxation areas, and treatment rooms Empty and sanitize waste receptacles regularly to ensure proper hygiene standards Ensure all spa equipment and surfaces are sanitized and in good condition Monitor and manage inventory levels for spa supplies, submitting timely restocking requests Greet and assist spa guests with a friendly and helpful demeanor Adhere to all spa policies and procedures related to cleanliness and hygiene Work closely with the front desk and other spa personnel to maintain a seamless guest experience Uphold a positive and professional attitude while interacting with both guests and colleagues Vacuum guest corridors as trained Maintain cleanliness and organization of spa and linen rooms REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18-18 Hourly Wage PI2bad46b319dd-9269
SPA ATTENDANT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned. ESSENTIAL JOB RESPONSIBILITIES: Perform daily cleaning duties to maintain a pristine and inviting spa environment Restock and replenish spa amenities, including towels, robes, toiletries, and other supplies as needed Monitor and maintain the cleanliness of changing rooms, relaxation areas, and treatment rooms Empty and sanitize waste receptacles regularly to ensure proper hygiene standards Ensure all spa equipment and surfaces are sanitized and in good condition Monitor and manage inventory levels for spa supplies, submitting timely restocking requests Greet and assist spa guests with a friendly and helpful demeanor Adhere to all spa policies and procedures related to cleanliness and hygiene Work closely with the front desk and other spa personnel to maintain a seamless guest experience Uphold a positive and professional attitude while interacting with both guests and colleagues Vacuum guest corridors as trained Maintain cleanliness and organization of spa and linen rooms REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18-18 Hourly Wage PI3f36010ba6-
May 02, 2024
Full time
SPA ATTENDANT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned. ESSENTIAL JOB RESPONSIBILITIES: Perform daily cleaning duties to maintain a pristine and inviting spa environment Restock and replenish spa amenities, including towels, robes, toiletries, and other supplies as needed Monitor and maintain the cleanliness of changing rooms, relaxation areas, and treatment rooms Empty and sanitize waste receptacles regularly to ensure proper hygiene standards Ensure all spa equipment and surfaces are sanitized and in good condition Monitor and manage inventory levels for spa supplies, submitting timely restocking requests Greet and assist spa guests with a friendly and helpful demeanor Adhere to all spa policies and procedures related to cleanliness and hygiene Work closely with the front desk and other spa personnel to maintain a seamless guest experience Uphold a positive and professional attitude while interacting with both guests and colleagues Vacuum guest corridors as trained Maintain cleanliness and organization of spa and linen rooms REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18-18 Hourly Wage PI3f36010ba6-
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS Welcoming guests and showing them to their lockers. Anticipate guest needs and efficiently handle all guest requests. Issues locker keys and towels and monitors the return of those items. Assist with the cleanliness and organization of locker rooms and issue desk. Ensuring an adequate supply of clean towels, robes and guest-wear are available. Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. Assisting with removing used linen and restocking linen. QUALIFICATIONS High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
May 01, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Attendant SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL FUNCTIONS Welcoming guests and showing them to their lockers. Anticipate guest needs and efficiently handle all guest requests. Issues locker keys and towels and monitors the return of those items. Assist with the cleanliness and organization of locker rooms and issue desk. Ensuring an adequate supply of clean towels, robes and guest-wear are available. Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. Assisting with removing used linen and restocking linen. QUALIFICATIONS High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Bedford Springs Resort Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match. The Spa Attendant will be responsible for greeting clients and introducing the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate. Observing all the policies and procedures of the Resort and the Spa as outlined in the Associate Handbook Responsible for greeting all guests in an appropriately friendly manner and providing assistance with any aspect of their visit to ensure a fabulous experience. Providing guests with tours and information pertinent to the Spa including the Locker Areas, amenities, The Baths and Relaxation Lounge. Responsible for multi-tasking in assisting guests, attending to laundry, re-stocking supplies, cleaning and ensuring a meticulous spa environment. Knowledgeable about all Spa service treatments offered as well as seasonal treatment promotions. Knowledgeable about all products in the Spa retail area so as to assist guests and enhance retail sales. Following daily checklists for opening & closing procedures, fitness center and weekly chores as detailed on Spa's whiteboard. Maintaining a well-groomed, professional appearance, this includes wearing a clean and well-kept uniform, and nametag. Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request. Responsible for assisting Spa Front Desk associates in any duties necessary. Responsible for reporting to work on time and according to posted schedule. High School Graduate or equivalent. CPR and First Aid certification preferred. Computer knowledge. Previous experience in customer service preferred. Ability to communicate effectively and work as a Team member of the Spa. Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment) Ability to work a flexible work schedule as assigned by management Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 01, 2024
Full time
Bedford Springs Resort Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match. The Spa Attendant will be responsible for greeting clients and introducing the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate. Observing all the policies and procedures of the Resort and the Spa as outlined in the Associate Handbook Responsible for greeting all guests in an appropriately friendly manner and providing assistance with any aspect of their visit to ensure a fabulous experience. Providing guests with tours and information pertinent to the Spa including the Locker Areas, amenities, The Baths and Relaxation Lounge. Responsible for multi-tasking in assisting guests, attending to laundry, re-stocking supplies, cleaning and ensuring a meticulous spa environment. Knowledgeable about all Spa service treatments offered as well as seasonal treatment promotions. Knowledgeable about all products in the Spa retail area so as to assist guests and enhance retail sales. Following daily checklists for opening & closing procedures, fitness center and weekly chores as detailed on Spa's whiteboard. Maintaining a well-groomed, professional appearance, this includes wearing a clean and well-kept uniform, and nametag. Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request. Responsible for assisting Spa Front Desk associates in any duties necessary. Responsible for reporting to work on time and according to posted schedule. High School Graduate or equivalent. CPR and First Aid certification preferred. Computer knowledge. Previous experience in customer service preferred. Ability to communicate effectively and work as a Team member of the Spa. Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment) Ability to work a flexible work schedule as assigned by management Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Greet arriving guests/visitors; bid farewell to departing guests/visitors. Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. Identify and explain hotel facilities and features to guests while escorting them to their room. Place guest luggage inside room. Relay accurate directions to guests on inquiries of transportation within the local area. Handle guest complaints by ensuring guest satisfaction. Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items. Monitor and maintain appearance of lobby areas and luggage holding room. Ensure confidentiality of hotel guests and security of guest room access. Other duties as assigned. Responsibilities Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards. Qualifications Valid driver's license in the state of hotel's operations. Excellent driving record Ability to provide legible communication and directions. Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Greet arriving guests/visitors; bid farewell to departing guests/visitors. Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. Identify and explain hotel facilities and features to guests while escorting them to their room. Place guest luggage inside room. Relay accurate directions to guests on inquiries of transportation within the local area. Handle guest complaints by ensuring guest satisfaction. Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items. Monitor and maintain appearance of lobby areas and luggage holding room. Ensure confidentiality of hotel guests and security of guest room access. Other duties as assigned. Responsibilities Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards. Qualifications Valid driver's license in the state of hotel's operations. Excellent driving record Ability to provide legible communication and directions. Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Ensure the gift shop is stocked, and well-maintained according to Franchise standards, and Shaner standards. Provide exceptional customer service and provide knowledge of the local attractions for appropriate guests. Qualifications Minimum one year of experience in the Retail / Gift Shop Industry. Previous guest relations and/or training Retail experience / knowledge of retail industry Fluency in second language / preferably Spanish Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Ability to accurately compute mathematical calculations and use required measurement tools Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Ensure the gift shop is stocked, and well-maintained according to Franchise standards, and Shaner standards. Provide exceptional customer service and provide knowledge of the local attractions for appropriate guests. Qualifications Minimum one year of experience in the Retail / Gift Shop Industry. Previous guest relations and/or training Retail experience / knowledge of retail industry Fluency in second language / preferably Spanish Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Ability to accurately compute mathematical calculations and use required measurement tools Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, manage towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Other duties as assigned Responsibilities Ensure the pool area is kept clean, stocked and ready for the day's demands (towels, chairs, garbage and surrounding area). Ensure the pool deck is clean and free of any debris and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service. Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests with hospitality and a SMILE upon arrival, manage towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Other duties as assigned Responsibilities Ensure the pool area is kept clean, stocked and ready for the day's demands (towels, chairs, garbage and surrounding area). Ensure the pool deck is clean and free of any debris and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service. Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !