HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
HRI Hospitality
Hyatt Place Tampa Downtown, North Florida Avenue, Tampa, FL, USA
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
Apr 03, 2024
Full time
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 03, 2024
Full time
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 03, 2024
Full time
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 03, 2024
Full time
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
May 03, 2024
Full time
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
Job Description PART TIME AND FULL TIME JOBS AVAILABLE ! Already have a full time job but need a second job for some extra cash No Problem, Come join our team. Flexible schedules Work 1 day a week or 6 days a week . 10 hours a week or 50 hours a week your choice Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc This could be an opportunity for you to take it to the next level as a manager.
May 03, 2024
Full time
Job Description PART TIME AND FULL TIME JOBS AVAILABLE ! Already have a full time job but need a second job for some extra cash No Problem, Come join our team. Flexible schedules Work 1 day a week or 6 days a week . 10 hours a week or 50 hours a week your choice Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc This could be an opportunity for you to take it to the next level as a manager.
Job Description At Eataly, beverage is equally as important as food! Eataly's restaurants contain a vast selection of premium and unique Italian wines and drinks at all price points. The Junior Beverage Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants and oversees the beverage program for the restaurant and outlets. Maintains, selects and updates beverage resources for all restaurants and outlets Supports the Food & Beverage manager with hiring, assigning, training, evaluating and terminating employees Directs regular and consistent training on wine and beverage pairings for servers, managers and chefs Ensures service staff are familiar with proper beverage service Shares knowledge and appreciation for Italian food and beverage with all Eataly guests, providing excellent and responsible beverage service Works within budgets and hits target revenue goals Maintains an accurate daily wine and beverage inventory, assisting with stocking and cellar maintenance Ensures the restaurant Point Of Sale/POS system is in line with menu pricing and that pricing is up to date Performs other duties as required or assigned Compensation: The base salary for this position is $62,400 - $65,000.
May 03, 2024
Full time
Job Description At Eataly, beverage is equally as important as food! Eataly's restaurants contain a vast selection of premium and unique Italian wines and drinks at all price points. The Junior Beverage Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants and oversees the beverage program for the restaurant and outlets. Maintains, selects and updates beverage resources for all restaurants and outlets Supports the Food & Beverage manager with hiring, assigning, training, evaluating and terminating employees Directs regular and consistent training on wine and beverage pairings for servers, managers and chefs Ensures service staff are familiar with proper beverage service Shares knowledge and appreciation for Italian food and beverage with all Eataly guests, providing excellent and responsible beverage service Works within budgets and hits target revenue goals Maintains an accurate daily wine and beverage inventory, assisting with stocking and cellar maintenance Ensures the restaurant Point Of Sale/POS system is in line with menu pricing and that pricing is up to date Performs other duties as required or assigned Compensation: The base salary for this position is $62,400 - $65,000.
Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. take inventory and complete associated paperwork. • Clean equipment and fao1ily approximately daily. Training Orientation and training provided on the job. Communication (phone number removed) Ability to comprehend and give correct written instructions. Ability to commu- nicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly may use calculator . Must be able to make correct monetary change. Verbal, writing, and telephone skills' 10 take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when remov- ing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and While outside. fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SEINSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data; make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36"' and 48". WALKING: Walking is generally in short distances for short durations. SITTING: Paperwork is normally completed in on office at a desk or table. LIFTlNG: Bulk product deliveries are mode twice a week or more and are un- loaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stocked onto shelves up to 72" high. CARRYING: Large cons, weighing 3 pounds, 7 ounces, are corned from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are corned three at a time over short distances, and weigh approximately 12 Pounds. PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. CLIMBING, Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. ' STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station: Duration of this position is approximately 30 to 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuously; up, down and forward. Work- ers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining toppings, ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must monipulo1e a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or force of pinching is required in the as- sembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes - MACHINES, TOOLS, EQUIPMENT, WORK ALDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. In addition to the above, the following applies to team members in driver or store management positions.
May 03, 2024
Full time
Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. take inventory and complete associated paperwork. • Clean equipment and fao1ily approximately daily. Training Orientation and training provided on the job. Communication (phone number removed) Ability to comprehend and give correct written instructions. Ability to commu- nicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly may use calculator . Must be able to make correct monetary change. Verbal, writing, and telephone skills' 10 take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when remov- ing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and While outside. fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SEINSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data; make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36"' and 48". WALKING: Walking is generally in short distances for short durations. SITTING: Paperwork is normally completed in on office at a desk or table. LIFTlNG: Bulk product deliveries are mode twice a week or more and are un- loaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stocked onto shelves up to 72" high. CARRYING: Large cons, weighing 3 pounds, 7 ounces, are corned from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are corned three at a time over short distances, and weigh approximately 12 Pounds. PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. CLIMBING, Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. ' STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station: Duration of this position is approximately 30 to 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuously; up, down and forward. Work- ers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining toppings, ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must monipulo1e a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or force of pinching is required in the as- sembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes - MACHINES, TOOLS, EQUIPMENT, WORK ALDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. In addition to the above, the following applies to team members in driver or store management positions.
Lookout Tavern, a leader in Phoenix's dining and nightlife scene, is seeking an experienced and driven General Manager to oversee our operations. With a reputation for unparalleled service and an innovative menu, we provide a lively environment for both our guests and staff. As we prepare to launch a new concept in Peoria later this year, this is a unique opportunity for a motivated individual to make a significant impact and further advance their career. As the General Manager, you will be responsible for managing the overall performance of Lookout Tavern, including financial results, guest satisfaction, and team development. You will lead a team of managers and staff, ensuring the delivery of exceptional service and upholding our brand standards. Additionally, you will work closely with the ownership group to develop and execute strategic initiatives for business growth. We are seeking a structured and organized individual who thrives in a fast-paced environment. The ideal candidate should have extensive experience in restaurant management, with a strong background in both front-of-house and back-of-house operations. Additionally, excellent leadership and communication skills are essential to effectively motivate and inspire our team. If you are passionate about the hospitality industry, possess solid business acumen, and have a proven track record of success in a leadership role, we encourage you to apply. Requirements Requirements: 5+ years of experience in restaurant management, with a proven track record of success Extensive knowledge of front-of-house and back-of-house operations Demonstrated ability to manage financial performance and analyze business metrics Strong leadership and communication skills Excellent organizational and problem-solving abilities Ability to thrive in a fast-paced and high-pressure environment Flexibility to work evenings, weekends, and holidays as required Culinary or hospitality degree is a plus Benefits What We Offer: - Competitive salary and benefits. - A vibrant, energetic work environment with a strong community spirit. - Professional growth opportunities, particularly with the upcoming Peoria concept. - A chance to be part of a growing brand that values innovation and excellence.
May 03, 2024
Full time
Lookout Tavern, a leader in Phoenix's dining and nightlife scene, is seeking an experienced and driven General Manager to oversee our operations. With a reputation for unparalleled service and an innovative menu, we provide a lively environment for both our guests and staff. As we prepare to launch a new concept in Peoria later this year, this is a unique opportunity for a motivated individual to make a significant impact and further advance their career. As the General Manager, you will be responsible for managing the overall performance of Lookout Tavern, including financial results, guest satisfaction, and team development. You will lead a team of managers and staff, ensuring the delivery of exceptional service and upholding our brand standards. Additionally, you will work closely with the ownership group to develop and execute strategic initiatives for business growth. We are seeking a structured and organized individual who thrives in a fast-paced environment. The ideal candidate should have extensive experience in restaurant management, with a strong background in both front-of-house and back-of-house operations. Additionally, excellent leadership and communication skills are essential to effectively motivate and inspire our team. If you are passionate about the hospitality industry, possess solid business acumen, and have a proven track record of success in a leadership role, we encourage you to apply. Requirements Requirements: 5+ years of experience in restaurant management, with a proven track record of success Extensive knowledge of front-of-house and back-of-house operations Demonstrated ability to manage financial performance and analyze business metrics Strong leadership and communication skills Excellent organizational and problem-solving abilities Ability to thrive in a fast-paced and high-pressure environment Flexibility to work evenings, weekends, and holidays as required Culinary or hospitality degree is a plus Benefits What We Offer: - Competitive salary and benefits. - A vibrant, energetic work environment with a strong community spirit. - Professional growth opportunities, particularly with the upcoming Peoria concept. - A chance to be part of a growing brand that values innovation and excellence.
Job Description Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder!
May 03, 2024
Full time
Job Description Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder!
Job Description The US Technology Support Team aims to minimize disruption to restaurant operations and proactively provide support with speed, clarity, and convenience. Swiftly identify root causes and pinpoint vital improvements to enhance technology performance, reducing reliance on help desk support. The US Restaurant Technology Product Response Manager will: Supervise the critical issue of incidents within the core product group, coordinating resolutions with extended support teams Analyze and supervise data and metrics to pinpoint incident trends, collaborating with product teams to resolve root causes effectively Participate in Major Incident Management (MIM) as incidents arise, relaying key information to Support and Technology collaborators Key customers include multi-functional teams within US Technology, Field Offices, Operations, Product Development Teams, Deployment Services, Owner/Operators, and Suppliers Core Responsibilities: Provide full support and guidance for problems and questions of a core product group; serve as authority for these products while representing the Support team as updates and new deployments are initiated Collaborate with multi-functional teams to advance and resolve sophisticated issues promptly Proactively identify trends and potential areas for improvement to enhance customer satisfaction Cross-train in all Support product areas to effectively provide backup to other team members as needed Serve as lead product point of contact and champion positive and collaborative unions teams Facilitate the resolution of support related incidents from the field, Home Office, and Operators and the Help Desk Vendors Analyze and supervise data and metrics around ticket incidents, time to resolution, issue frequency, and field technology partner incident resolution Identify incident trends and advance to the Support Solutions team for root cause resolution in order to minimize future need for help desk support Serve as the point of contact for Support during a Major Incident Management (MIM) and lead process and involved parties to fast resolution Provide critical information to key partners during system outages or other high-priority incidents whenever required, even during non-standard business hours Maintain involvement in product enhancement and new deployments with the product teams within core assigned group, collecting key information and being the voice and advocate for the Support team Build strong relationships and teamwork through effective communication between teams within US Technology, Global Technology and vendors Identify knowledge gaps in materials vendors apply Deliver the best possible Owner/Operator and restaurant crew experience with US Technology products & services by understanding restaurant needs, difficulties, and goals Provide status updates on incidents to management and key collaborators
May 03, 2024
Full time
Job Description The US Technology Support Team aims to minimize disruption to restaurant operations and proactively provide support with speed, clarity, and convenience. Swiftly identify root causes and pinpoint vital improvements to enhance technology performance, reducing reliance on help desk support. The US Restaurant Technology Product Response Manager will: Supervise the critical issue of incidents within the core product group, coordinating resolutions with extended support teams Analyze and supervise data and metrics to pinpoint incident trends, collaborating with product teams to resolve root causes effectively Participate in Major Incident Management (MIM) as incidents arise, relaying key information to Support and Technology collaborators Key customers include multi-functional teams within US Technology, Field Offices, Operations, Product Development Teams, Deployment Services, Owner/Operators, and Suppliers Core Responsibilities: Provide full support and guidance for problems and questions of a core product group; serve as authority for these products while representing the Support team as updates and new deployments are initiated Collaborate with multi-functional teams to advance and resolve sophisticated issues promptly Proactively identify trends and potential areas for improvement to enhance customer satisfaction Cross-train in all Support product areas to effectively provide backup to other team members as needed Serve as lead product point of contact and champion positive and collaborative unions teams Facilitate the resolution of support related incidents from the field, Home Office, and Operators and the Help Desk Vendors Analyze and supervise data and metrics around ticket incidents, time to resolution, issue frequency, and field technology partner incident resolution Identify incident trends and advance to the Support Solutions team for root cause resolution in order to minimize future need for help desk support Serve as the point of contact for Support during a Major Incident Management (MIM) and lead process and involved parties to fast resolution Provide critical information to key partners during system outages or other high-priority incidents whenever required, even during non-standard business hours Maintain involvement in product enhancement and new deployments with the product teams within core assigned group, collecting key information and being the voice and advocate for the Support team Build strong relationships and teamwork through effective communication between teams within US Technology, Global Technology and vendors Identify knowledge gaps in materials vendors apply Deliver the best possible Owner/Operator and restaurant crew experience with US Technology products & services by understanding restaurant needs, difficulties, and goals Provide status updates on incidents to management and key collaborators
Hiring: District Manager, General Manager, Restaurant Assistant Manager, Shift Leader CHICAGO AREA Restaurant Management Hiring Event Are you seeking a management position with a strong company? This hiring event provides the opportunity to sit down and interview fac
May 03, 2024
Full time
Hiring: District Manager, General Manager, Restaurant Assistant Manager, Shift Leader CHICAGO AREA Restaurant Management Hiring Event Are you seeking a management position with a strong company? This hiring event provides the opportunity to sit down and interview fac
Food Service ManagerCompany: Oh! Dak Inc. Location: Concord, CA Position Type: Full Time Experience: Unspecified Education: Unspecified Monitor regulations compliance, food preparation; investigate complaints; coordinate cooking personnel. Salary $76
May 03, 2024
Full time
Food Service ManagerCompany: Oh! Dak Inc. Location: Concord, CA Position Type: Full Time Experience: Unspecified Education: Unspecified Monitor regulations compliance, food preparation; investigate complaints; coordinate cooking personnel. Salary $76
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
May 03, 2024
Full time
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Browns Socialhouse Tofino
Tofino, British Columbia (BC)
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.
May 03, 2024
Full time
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Foodservice Director - Manages the foodservice program in a single site, provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 03, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Foodservice Director - Manages the foodservice program in a single site, provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Healthcare Services Group, Inc.
Etowah, North Carolina
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Foodservice Director - Manages the foodservice program in a single site, provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 03, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Foodservice Director - Manages the foodservice program in a single site, provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Healthcare Services Group, Inc.
Grand Junction, Colorado
Compensation Range: $60,000 - $80,000 / year Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers. Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (20) weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary. Training & Development - Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% of Travel is required for account/facility visits and participation in regional activities. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. Bachelor's degree in management or related field preferred. A high school diploma or equivalent is required. Two years of experience in quantity food production/service and personnel supervision are desired. Specialized training in Dining Services management and nutrition is desirable. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver's license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 03, 2024
Full time
Compensation Range: $60,000 - $80,000 / year Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers. Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (20) weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary. Training & Development - Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% of Travel is required for account/facility visits and participation in regional activities. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. Bachelor's degree in management or related field preferred. A high school diploma or equivalent is required. Two years of experience in quantity food production/service and personnel supervision are desired. Specialized training in Dining Services management and nutrition is desirable. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver's license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Healthcare Services Group, Inc.
Elkins, West Virginia
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 03, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.