Healthcare Services Group, Inc.
Nags Head, North Carolina
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers. Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (20) weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary. Training & Development - Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% of Travel is required for account/facility visits and participation in regional activities. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. Bachelor's degree in management or related field preferred. A high school diploma or equivalent is required. Two years of experience in quantity food production/service and personnel supervision are desired. Specialized training in Dining Services management and nutrition is desirable. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver's license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 15, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program and an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers. Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (20) weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary. Training & Development - Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% of Travel is required for account/facility visits and participation in regional activities. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. Bachelor's degree in management or related field preferred. A high school diploma or equivalent is required. Two years of experience in quantity food production/service and personnel supervision are desired. Specialized training in Dining Services management and nutrition is desirable. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver's license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 15, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 15, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $38,600.00 - $55,920.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 15, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $38,600.00 - $55,920.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job Description Hotel: Norfolk Sheraton Restaurant Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible: Yes Direct Reports: Yes - Multiple Reports To: General Manager Primary Purpose: The primary purpose of the Food & Beverage Manager is to direct and organize the activities of the Food & Beverage department to maintain high standards of food and beverage quality, service, marketing, and profitability. Work Performed: The Food & Beverage Manager will be tasked with the following duties, responsibilities, and assignments: Planning, directing, assigning and delegating responsibility for all functions of the Food & Beverage department to meet daily operational needs in accordance to Atrium s Core Values; Increase revenues through the production and implementation of creative promotional programs, as well as upselling of options; Working closely with the Culinary team to execute the delivery of all Food & Beverage and Banquets promotions and menus; Collaborating with Event Sales to ensure proper service to clients during banquets, as well as meeting with functional group leaders within banquets to determine last minute changes and discuss various set-up arrangements; Leading, coaching and developing associates in all areas of the Food & Beverage department; Adhere to monthly forecasts and administer operations in a fiscally responsible manner; Achieving all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits; Ensure compliance with all Atrium policies and procedures with respect to the Food & Beverage department, as well as all local, state, and federal laws and regulations; Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Support other departments as needed based on business demands; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: 2+ years of related experience Prior supervisory/leadership experience Preferred Prior Experience: Hospitality experience Required Education: High School Diploma or equivalent Preferred Education: Bachelor s degree in hospitality management, Business or a related field or equivalent experience Required Licenses/ Certification: ServSafe and TIPS Certification Required Technology: Microsoft Office Suite Cloud Based Applications Preferred Technology: Workday Physical: Lifting up to 50 lbs. occasionally Ability to navigate the work areas for up to four (4) intervals during a shift Other: Must be flexible with respect to working days, early mornings, evenings, nights, weekends, and holidays Competencies: (29) INTEGRITY AND TRUST Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. (34) MANAGERIAL COURAGE Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. (51) PROBLEM SOLVING Uses rigorous logic and methods to solve difficult problems with effective solutions; problems all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. When you re an Atrium Associate, you re a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: -policy/
May 15, 2024
Full time
Job Description Hotel: Norfolk Sheraton Restaurant Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible: Yes Direct Reports: Yes - Multiple Reports To: General Manager Primary Purpose: The primary purpose of the Food & Beverage Manager is to direct and organize the activities of the Food & Beverage department to maintain high standards of food and beverage quality, service, marketing, and profitability. Work Performed: The Food & Beverage Manager will be tasked with the following duties, responsibilities, and assignments: Planning, directing, assigning and delegating responsibility for all functions of the Food & Beverage department to meet daily operational needs in accordance to Atrium s Core Values; Increase revenues through the production and implementation of creative promotional programs, as well as upselling of options; Working closely with the Culinary team to execute the delivery of all Food & Beverage and Banquets promotions and menus; Collaborating with Event Sales to ensure proper service to clients during banquets, as well as meeting with functional group leaders within banquets to determine last minute changes and discuss various set-up arrangements; Leading, coaching and developing associates in all areas of the Food & Beverage department; Adhere to monthly forecasts and administer operations in a fiscally responsible manner; Achieving all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits; Ensure compliance with all Atrium policies and procedures with respect to the Food & Beverage department, as well as all local, state, and federal laws and regulations; Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Support other departments as needed based on business demands; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: 2+ years of related experience Prior supervisory/leadership experience Preferred Prior Experience: Hospitality experience Required Education: High School Diploma or equivalent Preferred Education: Bachelor s degree in hospitality management, Business or a related field or equivalent experience Required Licenses/ Certification: ServSafe and TIPS Certification Required Technology: Microsoft Office Suite Cloud Based Applications Preferred Technology: Workday Physical: Lifting up to 50 lbs. occasionally Ability to navigate the work areas for up to four (4) intervals during a shift Other: Must be flexible with respect to working days, early mornings, evenings, nights, weekends, and holidays Competencies: (29) INTEGRITY AND TRUST Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. (34) MANAGERIAL COURAGE Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. (51) PROBLEM SOLVING Uses rigorous logic and methods to solve difficult problems with effective solutions; problems all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. When you re an Atrium Associate, you re a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: -policy/
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIc553cb084cc2-9066
May 15, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIc553cb084cc2-9066
Job Description We are looking to hire a full-time Restaurant Manager to run one of our Jack in the Box franchise locations. Are you ready to take your food service and hospitality career to the next level in a positive and employee-centric environment? Do you want to work for a supportive franchise owner who cares about and supports your success? This food service and hospitality management position earns a competitive wage plus quarterly bonuses. We also offer generous benefits, including medical, paid holidays, vacation time, and PTO. If this sounds like the right opportunity in hospitality and food service management for you, apply today! ABOUT US With approximately 85 percent of the half-billion guests served annually buying food at the drive-thru or for take-out, Jack in the Box has always emphasized on-the-go convenience. We take pride in independently owning a Jack in the Box franchise that includes several restaurants in the Northern NV, Northern CA, and Southern CO area. Our vision is to be the most admired Jack in the Box franchisee in the nation. Delivering excellent guest service requires an excellent team. We value, care for, and respect each of our employees. Our team members enjoy competitive pay, great benefits, and opportunities for professional development. A DAY IN THE LIFE OF A RESTAURANT MANAGER As a Restaurant Manager, you manage one of our single Jack in the Box locations and are responsible for its overall daily operations. You effectively execute the Jack in the Box systems and processes at your location with accountability and discretion. Passionate about ensuring that guests receive excellent customer service every single time, you respond to guest concerns and complaints in a timely and professional manner. Due to your concern about cleanliness, food quality, and safety, your location has a great reputation in the community. You recruit, select, build, train, coach, and lead a team. You work with your employees and can perform ALL job duties and stations. Under your good leadership, each team member is inspired to take pride in their work and provide exceptional service at all times. You create an 'employee-friendly' environment that is fun, clean, and safe. Treating all employees with respect and dignity, you act as an excellent role model at all times. With an exceptional ability to adjust to multiple demands and shifting priorities, you are a dependable source of strength and positivity. You build restaurant sales and profits while ensuring compliance with policies, procedures, and regulatory requirements. Using management information tools, you analyze operational and financial performance and make changes accordingly. You carefully monitor costs and adhere to your budget and goals. Goal-oriented, you are always looking for ways to improve and take any feedback seriously. You get great satisfaction out of protecting the Jack in the Box brand while running a location that others would like to emulate! QUALIFICATIONS FOR A RESTAURANT MANAGER High school diploma or equivalent 3 years of experience managing a service concept with full profit & loss responsibility At least 18 years old ServSafe certified Ability to speak, read, and write effectively in English Ability to perform and understand basic math concepts (addition, subtraction, multiplication, & division) Proficiency with personal computers and related software applications Ability to lift up to 65 lbs. and be on your feet for the majority of a shift Valid driver's license, insurance, and use of a personal vehicle to make bank deposits and travel to other locations as needed Ability and willingness to work a flexible schedule Exceptional customer service skills Amazing leadership ability Do you have excellent interpersonal and communication skills? Are you a self-starter who takes initiative and willingly accepts responsibility? Do you have proven analytical skills? Are you organized and able to prioritize and delegate effectively? Do you conduct yourself ethically and with integrity? Can you remain calm when challenged or placed under pressure? Are you results- oriented and self-aware? If so, you might just be perfect for this restaurant manager position and for our company! WORK SCHEDULE This full-time food service and hospitality management position requires flexibility. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this food service and hospitality management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! JB.0.00.LN
May 15, 2024
Full time
Job Description We are looking to hire a full-time Restaurant Manager to run one of our Jack in the Box franchise locations. Are you ready to take your food service and hospitality career to the next level in a positive and employee-centric environment? Do you want to work for a supportive franchise owner who cares about and supports your success? This food service and hospitality management position earns a competitive wage plus quarterly bonuses. We also offer generous benefits, including medical, paid holidays, vacation time, and PTO. If this sounds like the right opportunity in hospitality and food service management for you, apply today! ABOUT US With approximately 85 percent of the half-billion guests served annually buying food at the drive-thru or for take-out, Jack in the Box has always emphasized on-the-go convenience. We take pride in independently owning a Jack in the Box franchise that includes several restaurants in the Northern NV, Northern CA, and Southern CO area. Our vision is to be the most admired Jack in the Box franchisee in the nation. Delivering excellent guest service requires an excellent team. We value, care for, and respect each of our employees. Our team members enjoy competitive pay, great benefits, and opportunities for professional development. A DAY IN THE LIFE OF A RESTAURANT MANAGER As a Restaurant Manager, you manage one of our single Jack in the Box locations and are responsible for its overall daily operations. You effectively execute the Jack in the Box systems and processes at your location with accountability and discretion. Passionate about ensuring that guests receive excellent customer service every single time, you respond to guest concerns and complaints in a timely and professional manner. Due to your concern about cleanliness, food quality, and safety, your location has a great reputation in the community. You recruit, select, build, train, coach, and lead a team. You work with your employees and can perform ALL job duties and stations. Under your good leadership, each team member is inspired to take pride in their work and provide exceptional service at all times. You create an 'employee-friendly' environment that is fun, clean, and safe. Treating all employees with respect and dignity, you act as an excellent role model at all times. With an exceptional ability to adjust to multiple demands and shifting priorities, you are a dependable source of strength and positivity. You build restaurant sales and profits while ensuring compliance with policies, procedures, and regulatory requirements. Using management information tools, you analyze operational and financial performance and make changes accordingly. You carefully monitor costs and adhere to your budget and goals. Goal-oriented, you are always looking for ways to improve and take any feedback seriously. You get great satisfaction out of protecting the Jack in the Box brand while running a location that others would like to emulate! QUALIFICATIONS FOR A RESTAURANT MANAGER High school diploma or equivalent 3 years of experience managing a service concept with full profit & loss responsibility At least 18 years old ServSafe certified Ability to speak, read, and write effectively in English Ability to perform and understand basic math concepts (addition, subtraction, multiplication, & division) Proficiency with personal computers and related software applications Ability to lift up to 65 lbs. and be on your feet for the majority of a shift Valid driver's license, insurance, and use of a personal vehicle to make bank deposits and travel to other locations as needed Ability and willingness to work a flexible schedule Exceptional customer service skills Amazing leadership ability Do you have excellent interpersonal and communication skills? Are you a self-starter who takes initiative and willingly accepts responsibility? Do you have proven analytical skills? Are you organized and able to prioritize and delegate effectively? Do you conduct yourself ethically and with integrity? Can you remain calm when challenged or placed under pressure? Are you results- oriented and self-aware? If so, you might just be perfect for this restaurant manager position and for our company! WORK SCHEDULE This full-time food service and hospitality management position requires flexibility. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this food service and hospitality management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! JB.0.00.LN
Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $40,600.00 - $58,815.00 / year
May 15, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $40,600.00 - $58,815.00 / year
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
May 15, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Longo's is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time. It is through such commitment that Longo's now operates over 36 stores along with Grocery Gateway; our online grocery delivery service, is celebrating over 60 years of business and is continuing to grow. Would you love to pursue a career with a company that is recognized as a 50 Best Managed Company and is one of Canada's 10 most admired corporate cultures? Are you ready to take your career to the next level? If so, come join our growing team! Position: Bakery Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Bakery Department Manager, you will assist the Bakery Manager to ensure that the department is prepared for daily operations. What you'll do: • Motivate and mentor Team Members • Provide support with regular team meetings • Coach and train Team Members to maintain the highest level of productivity • Handle Team Member and customer issues • Uphold company policies and procedures including health & safety, food safety and loss prevention • Merchandise, manage inventory and schedule to meet financial objectives • Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: • Minimum of 1-year experience in a bakery department with a solid understanding of product knowledge • Ability to decorate cakes and pastries • Strong customer service skills and the ability to build relationships with Team Members and Customers • Ability to lead, coach, motivate and work in a fast paced environment • Strong computer skills and ability to quickly learn new systems • Ownership to resolve issues with a sense of urgency • Effective communication and listening skills • Strong creativity skills and ability to create eye catching displays • Ability to role model and inspire behaviour consistent with our values Work Environment: • Work is performed in a store retail environment • Must be available to work days, evenings and weekends • Travel is required to support off-site events Why join our team? • Competitive wages and flexible benefits • Opportunity to advance your career • A team that cares and treats you like family • Culture of teamwork and collaboration • Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
May 15, 2024
Full time
Longo's is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time. It is through such commitment that Longo's now operates over 36 stores along with Grocery Gateway; our online grocery delivery service, is celebrating over 60 years of business and is continuing to grow. Would you love to pursue a career with a company that is recognized as a 50 Best Managed Company and is one of Canada's 10 most admired corporate cultures? Are you ready to take your career to the next level? If so, come join our growing team! Position: Bakery Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Bakery Department Manager, you will assist the Bakery Manager to ensure that the department is prepared for daily operations. What you'll do: • Motivate and mentor Team Members • Provide support with regular team meetings • Coach and train Team Members to maintain the highest level of productivity • Handle Team Member and customer issues • Uphold company policies and procedures including health & safety, food safety and loss prevention • Merchandise, manage inventory and schedule to meet financial objectives • Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: • Minimum of 1-year experience in a bakery department with a solid understanding of product knowledge • Ability to decorate cakes and pastries • Strong customer service skills and the ability to build relationships with Team Members and Customers • Ability to lead, coach, motivate and work in a fast paced environment • Strong computer skills and ability to quickly learn new systems • Ownership to resolve issues with a sense of urgency • Effective communication and listening skills • Strong creativity skills and ability to create eye catching displays • Ability to role model and inspire behaviour consistent with our values Work Environment: • Work is performed in a store retail environment • Must be available to work days, evenings and weekends • Travel is required to support off-site events Why join our team? • Competitive wages and flexible benefits • Opportunity to advance your career • A team that cares and treats you like family • Culture of teamwork and collaboration • Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
We are looking for a Kitchen Assistant Department Manager who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Kitchen Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Kitchen Assistant Department Manager, you will assist the Food Service Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a food service department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant?s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
May 15, 2024
Full time
We are looking for a Kitchen Assistant Department Manager who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Kitchen Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Kitchen Assistant Department Manager, you will assist the Food Service Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a food service department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant?s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a deli department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
May 15, 2024
Full time
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a deli department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
Longo's is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time. It is through such commitment that Longo's now operates over 36 stores along with Grocery Gateway; our online grocery delivery service, is celebrating over 60 years of business and is continuing to grow. Would you love to pursue a career with a company that is recognized as a 50 Best Managed Company and is one of Canada's 10 most admired corporate cultures? Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: • Motivate and mentor Team Members • Provide support with regular team meetings • Coach and train Team Members to maintain the highest level of productivity • Handle Team Member and customer issues • Uphold company policies and procedures including health & safety, food safety and loss prevention • Merchandise, manage inventory and schedule to meet financial objectives • Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: • Minimum of 1-year experience in a deli department with a solid understanding of product knowledge • Strong customer service skills and the ability to build relationships with Team Members and Customers • Ability to lead, coach, motivate and work in a fast paced environment • Strong computer skills and ability to quickly learn new systems • Ownership to resolve issues with a sense of urgency • Effective communication and listening skills • Strong creativity skills and ability to create eye catching displays • Ability to role model and inspire behaviour consistent with our values Work Environment: • Work is performed in a store retail environment • Must be available to work days, evenings and weekends • Travel is required to support off-site events Why join our team? • Competitive wages and flexible benefits • Opportunity to advance your career • A team that cares and treats you like family • Culture of teamwork and collaboration • Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
May 15, 2024
Full time
Longo's is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time. It is through such commitment that Longo's now operates over 36 stores along with Grocery Gateway; our online grocery delivery service, is celebrating over 60 years of business and is continuing to grow. Would you love to pursue a career with a company that is recognized as a 50 Best Managed Company and is one of Canada's 10 most admired corporate cultures? Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: • Motivate and mentor Team Members • Provide support with regular team meetings • Coach and train Team Members to maintain the highest level of productivity • Handle Team Member and customer issues • Uphold company policies and procedures including health & safety, food safety and loss prevention • Merchandise, manage inventory and schedule to meet financial objectives • Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: • Minimum of 1-year experience in a deli department with a solid understanding of product knowledge • Strong customer service skills and the ability to build relationships with Team Members and Customers • Ability to lead, coach, motivate and work in a fast paced environment • Strong computer skills and ability to quickly learn new systems • Ownership to resolve issues with a sense of urgency • Effective communication and listening skills • Strong creativity skills and ability to create eye catching displays • Ability to role model and inspire behaviour consistent with our values Work Environment: • Work is performed in a store retail environment • Must be available to work days, evenings and weekends • Travel is required to support off-site events Why join our team? • Competitive wages and flexible benefits • Opportunity to advance your career • A team that cares and treats you like family • Culture of teamwork and collaboration • Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 15, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Category: Full-time - Year Round Location: Requires living at the Hoonah Icy Strait Point Site - Housing provided for non residents The Hospitality Manager is directly responsible for all elements of administering Icy Strait Point's employee and visitor housing/temporary accommodations, such as utilization management and billing, food and beverage offerings including on site retail, safety, security, and maintenance programs to complement and enhance the comprehensive Icy Strait Point employee and visitor experience by aligning the hospitality functions with associate priorities. This position also requires creative, strategic thinking and the ability to identify areas for cost reductions and improvements and work with management and staff to implement ideas. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilization Management Track each space availability, status of the space (such as clean, inspected, out for maintenance, or ready to rent) Provide billing details by space/unit to accounting (This could be payroll deduction tracking for employees or billing details for contract workers to be charged) Create and collect housing agreements from employees and contract staff Site Security Oversee or conduct regular site security inspections. Create a key management program to ensure safe and secure spaces, secure inventory Protect site personnel, visitors and vendors from wildlife intrusion and unsafe people and situations until appropriate authorities intervene. Safety Program Ensures safety training for staff Follow safe food handling procedures with proper documentation Hold regular employee safety meetings and ensures that meeting records are kept Hold employees accountable for working safely according to the standards Conduct regular site safety inspections with life safety documentation in place Acts as contact for OSHA, insurance, building or other inspectors Uniform Program Create a uniform issuance policy and ensure each associate is provided uniforms and badge Charge for items as required in the uniform issuance policy Sell additional ISP swag and bill/cash collection Track and secure inventory and report Collect uniforms back prior to employees leaving or report billing Site Maintenance and Housekeeping Responsible for maintenance/preservation of the site in a cost-effective manner Establishes and documents procedures for each site facility and ensures compliance Provide site turn-over cleaning services ensuring each space is sanitized, disinfected, clean and organized in a hospitable manner ready for use Ensure public space is clean and orderly Ensure linen inventory is maintained and clean and properly stored Transportation Provide shuttle services for staff and visitors Provide transportation to and from ferry and airport Provide travel arrangements to and from site for new employees Construction, Improvement Project Oversee housing improvement or construction projects Oversees contractors Provides regular reports to management on projects Budget Creation Responsibilities Creates and justifies the Hospitality Department budget and manages within it Forecasts ISP hospitality staffing needs and assists in determining staff salary budget Forecasts price of needed inventory or prices projects for the budget year Assists Management in other aspects of creating the operating and capital budgets Supervising and Training Staff Presents self as a role model for all employees to follow Hires and trains facilities maintenance, cleaning services, food and beverage, transportation, and security staff Supervises employees in a manner that encourages them to take on greater responsibility Ensures that facility employees have the certification required for their positions Provides employees informal and formal feedback on a regular basis Long-term Site Planning Responsibilities Contributes to the ISP strategic planning sessions in the area of long-term site use. Creates reports and presentations for management and others. Other Duties This list of responsibilities is not comprehensive but exemplifies typical responsibilities of the Hospitality Director. The Director is required to perform other duties of a similar nature and level as this list as well as others necessary to carry out the goals and objectives of ISP. REQUIREMENTS Excellent communication, leadership, and time management skills Computer skills sufficient to carry out the duties of the position that includes using Microsoft Office Suite of Programs Proficient in purchasing and price negotiation Ability to manage multiple projects Ability to forecast inventory needs, price projects and make budget projections Ability to manage and motivate staff with varying skill levels Ability to train and mentor staff with the focus on development and retention Knowledge with a strong capability of appropriate safety, building, site maintenance and carpentry techniques and licensing. Knowledge of Occupational Safety and Health Agency and other regulatory agency requirements, laws and standards for housing. 5 years experience in property management required ideally multiple sites. Bachelor's Degree in Hospitality or Business Administration required. PHYSICAL REQUIREMENTS Must be able to lift up to 50 pounds and stand and be on feet for long periods and work split shifts at times. Travel by small plane and ferry is required to and from a remote setting. The position lives and works at the job site in a rural village setting and must be willing and able to walk and drive on gravel roads in inclement weather. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Compensation details: 0 Yearly Salary PIf97e053a983a-2628
May 14, 2024
Full time
Category: Full-time - Year Round Location: Requires living at the Hoonah Icy Strait Point Site - Housing provided for non residents The Hospitality Manager is directly responsible for all elements of administering Icy Strait Point's employee and visitor housing/temporary accommodations, such as utilization management and billing, food and beverage offerings including on site retail, safety, security, and maintenance programs to complement and enhance the comprehensive Icy Strait Point employee and visitor experience by aligning the hospitality functions with associate priorities. This position also requires creative, strategic thinking and the ability to identify areas for cost reductions and improvements and work with management and staff to implement ideas. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilization Management Track each space availability, status of the space (such as clean, inspected, out for maintenance, or ready to rent) Provide billing details by space/unit to accounting (This could be payroll deduction tracking for employees or billing details for contract workers to be charged) Create and collect housing agreements from employees and contract staff Site Security Oversee or conduct regular site security inspections. Create a key management program to ensure safe and secure spaces, secure inventory Protect site personnel, visitors and vendors from wildlife intrusion and unsafe people and situations until appropriate authorities intervene. Safety Program Ensures safety training for staff Follow safe food handling procedures with proper documentation Hold regular employee safety meetings and ensures that meeting records are kept Hold employees accountable for working safely according to the standards Conduct regular site safety inspections with life safety documentation in place Acts as contact for OSHA, insurance, building or other inspectors Uniform Program Create a uniform issuance policy and ensure each associate is provided uniforms and badge Charge for items as required in the uniform issuance policy Sell additional ISP swag and bill/cash collection Track and secure inventory and report Collect uniforms back prior to employees leaving or report billing Site Maintenance and Housekeeping Responsible for maintenance/preservation of the site in a cost-effective manner Establishes and documents procedures for each site facility and ensures compliance Provide site turn-over cleaning services ensuring each space is sanitized, disinfected, clean and organized in a hospitable manner ready for use Ensure public space is clean and orderly Ensure linen inventory is maintained and clean and properly stored Transportation Provide shuttle services for staff and visitors Provide transportation to and from ferry and airport Provide travel arrangements to and from site for new employees Construction, Improvement Project Oversee housing improvement or construction projects Oversees contractors Provides regular reports to management on projects Budget Creation Responsibilities Creates and justifies the Hospitality Department budget and manages within it Forecasts ISP hospitality staffing needs and assists in determining staff salary budget Forecasts price of needed inventory or prices projects for the budget year Assists Management in other aspects of creating the operating and capital budgets Supervising and Training Staff Presents self as a role model for all employees to follow Hires and trains facilities maintenance, cleaning services, food and beverage, transportation, and security staff Supervises employees in a manner that encourages them to take on greater responsibility Ensures that facility employees have the certification required for their positions Provides employees informal and formal feedback on a regular basis Long-term Site Planning Responsibilities Contributes to the ISP strategic planning sessions in the area of long-term site use. Creates reports and presentations for management and others. Other Duties This list of responsibilities is not comprehensive but exemplifies typical responsibilities of the Hospitality Director. The Director is required to perform other duties of a similar nature and level as this list as well as others necessary to carry out the goals and objectives of ISP. REQUIREMENTS Excellent communication, leadership, and time management skills Computer skills sufficient to carry out the duties of the position that includes using Microsoft Office Suite of Programs Proficient in purchasing and price negotiation Ability to manage multiple projects Ability to forecast inventory needs, price projects and make budget projections Ability to manage and motivate staff with varying skill levels Ability to train and mentor staff with the focus on development and retention Knowledge with a strong capability of appropriate safety, building, site maintenance and carpentry techniques and licensing. Knowledge of Occupational Safety and Health Agency and other regulatory agency requirements, laws and standards for housing. 5 years experience in property management required ideally multiple sites. Bachelor's Degree in Hospitality or Business Administration required. PHYSICAL REQUIREMENTS Must be able to lift up to 50 pounds and stand and be on feet for long periods and work split shifts at times. Travel by small plane and ferry is required to and from a remote setting. The position lives and works at the job site in a rural village setting and must be willing and able to walk and drive on gravel roads in inclement weather. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Compensation details: 0 Yearly Salary PIf97e053a983a-2628
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 14, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
May 14, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
May 14, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 14, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
Job Description Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.
May 14, 2024
Full time
Job Description Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.