AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. Summary We are looking for a Hospitality Manager who will provide leadership and management for all operational personnel in market to ensure a world class guest experience. You will oversee all day to day operational activities related to our AvantStay properties in the designated area, working cross functionally with the maintenance, housekeeping, and operations teams. This role will require the ability to supervise others and adhere to strict deadlines to ensure guest needs and expectations are met and exceeded. This position will focus on ensuring 100% guest readiness and satisfaction by directly managing personnel and ensuring contractors complete their work in a manner consistent with the high standards of the AvantStay brand. This position requires close proximity to the market with frequent travel to various sites within the designated area. Must reside within a short drive of our vacation rental properties in the designated area. Responsibilities You will be responsible for the following duties and responsibilities, which may not be an exhaustive list: Building out full concierge, value-added services, activations, and partnerships functions in this market. Developing local partnerships that will be an asset to our hospitality operations in market. Working closely with contractor relationships, including F&B Directly supervising and managing market staff (particularly the Assistant Area Manager(s) and Field Operations Agent(s , including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel. Serving as the main point of contact to establish and cultivate relationships with the owners of AvantStay properties by effectively communicating with them, reviewing their owner distribution statements, and keeping apprised of the status of their property. Additionally, acting as a bridge between the property owners and the internal departments of AvantStay. Supervising the progress and rectification of guest and/or homeowner issues and escalations, ensuring they are resolved within the designated time frame. Monitoring the quality of the resolution and taking appropriate actions as needed to ensure customer and homeowner satisfaction. Meeting and maintaining AvantStay standards and metrics related to owner satisfaction. Supervising and coordinating housekeeping or routine vacation rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues. Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market. Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary. Ensuring all homes have appropriate inventory levels of consumables and linens for the select market. Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary, if AAMs or FOAs are unavailable. Receive satisfactory scores for Guest Satisfaction and service scores, and take action to correct any deficiencies. Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets. Traveling frequently to various properties within the designated area to oversee operations and ensure compliance. Being part of rotating "On Call" after hours for market support. Requirements 5+ years experience in hotel management, including F&B, front desk, and vendor relations experience Local relationships within hospitality and boutique services preferred Bachelor's degree in business, hospitality, or other related field Ability to work with urgency and under high pressure situations. "Guest First" attitude towards hospitality including an insatiable need to create great experiences Broad range of technology experience including different property management systems Excellent communication skills - ability to communicate with a broad range of stakeholders Desire to become deeply knowledgeable about a varied group of subjects pertaining to STR housekeeping Must be US based and willing to work some weekends and some evenings full time. Strong analytical, strategic, and collaborative skills. Comfortable working in a very fast-paced environment. A perfectionist, attentive to all the details. Focused, hard-working and willing to do what it takes for us to reach the next stage. Experience in real estate, hospitality and/or tech is a plus. Ability to understand and convey both business issues and technical concepts Ability to work independently and within a team environment Capable of quickly learning new software systems Ability to demonstrate a high-level of understanding regarding short-term rental and hospitality industries Benefits The role has an annual starting salary of $80,000 - $85,000 + performance bonus + ESOP (dependent on your skills and experience) Benefits and Unlimited Paid Time Off Company-sponsored insurance (medical, dental, vision, life, etc.) Team bonding and off-site events Complimentary and discount stays at AvantStay properties Parental leave Fitness Reimbursement Mileage Reimbursement When you join AvantStay You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies, thank you!
May 25, 2024
Full time
AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. Summary We are looking for a Hospitality Manager who will provide leadership and management for all operational personnel in market to ensure a world class guest experience. You will oversee all day to day operational activities related to our AvantStay properties in the designated area, working cross functionally with the maintenance, housekeeping, and operations teams. This role will require the ability to supervise others and adhere to strict deadlines to ensure guest needs and expectations are met and exceeded. This position will focus on ensuring 100% guest readiness and satisfaction by directly managing personnel and ensuring contractors complete their work in a manner consistent with the high standards of the AvantStay brand. This position requires close proximity to the market with frequent travel to various sites within the designated area. Must reside within a short drive of our vacation rental properties in the designated area. Responsibilities You will be responsible for the following duties and responsibilities, which may not be an exhaustive list: Building out full concierge, value-added services, activations, and partnerships functions in this market. Developing local partnerships that will be an asset to our hospitality operations in market. Working closely with contractor relationships, including F&B Directly supervising and managing market staff (particularly the Assistant Area Manager(s) and Field Operations Agent(s , including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel. Serving as the main point of contact to establish and cultivate relationships with the owners of AvantStay properties by effectively communicating with them, reviewing their owner distribution statements, and keeping apprised of the status of their property. Additionally, acting as a bridge between the property owners and the internal departments of AvantStay. Supervising the progress and rectification of guest and/or homeowner issues and escalations, ensuring they are resolved within the designated time frame. Monitoring the quality of the resolution and taking appropriate actions as needed to ensure customer and homeowner satisfaction. Meeting and maintaining AvantStay standards and metrics related to owner satisfaction. Supervising and coordinating housekeeping or routine vacation rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues. Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market. Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary. Ensuring all homes have appropriate inventory levels of consumables and linens for the select market. Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary, if AAMs or FOAs are unavailable. Receive satisfactory scores for Guest Satisfaction and service scores, and take action to correct any deficiencies. Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets. Traveling frequently to various properties within the designated area to oversee operations and ensure compliance. Being part of rotating "On Call" after hours for market support. Requirements 5+ years experience in hotel management, including F&B, front desk, and vendor relations experience Local relationships within hospitality and boutique services preferred Bachelor's degree in business, hospitality, or other related field Ability to work with urgency and under high pressure situations. "Guest First" attitude towards hospitality including an insatiable need to create great experiences Broad range of technology experience including different property management systems Excellent communication skills - ability to communicate with a broad range of stakeholders Desire to become deeply knowledgeable about a varied group of subjects pertaining to STR housekeeping Must be US based and willing to work some weekends and some evenings full time. Strong analytical, strategic, and collaborative skills. Comfortable working in a very fast-paced environment. A perfectionist, attentive to all the details. Focused, hard-working and willing to do what it takes for us to reach the next stage. Experience in real estate, hospitality and/or tech is a plus. Ability to understand and convey both business issues and technical concepts Ability to work independently and within a team environment Capable of quickly learning new software systems Ability to demonstrate a high-level of understanding regarding short-term rental and hospitality industries Benefits The role has an annual starting salary of $80,000 - $85,000 + performance bonus + ESOP (dependent on your skills and experience) Benefits and Unlimited Paid Time Off Company-sponsored insurance (medical, dental, vision, life, etc.) Team bonding and off-site events Complimentary and discount stays at AvantStay properties Parental leave Fitness Reimbursement Mileage Reimbursement When you join AvantStay You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies, thank you!
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
COMPANY A leading Architecture & Design house that works in niche design areas with a selective global clientele. They have been in business for over 50 years and have won many prestigious awards including the National AIA Architecture Firm Award. They have also been named in the Top Ten Most Innovative Companies in Architecture by Fast Company for two years in a row. POSITION SUMMARY We are seeking a Senior Project Architect with a minimum of 10 years of post-bachelor degree professional experience in Hospitality. You will have the opportunity to learn from and, in turn, shape large-scale, world-class hospitality projects in diverse urban and rural contexts around the globe. REQUIRED SKILLS, EXPERIENCE & EDUCATION Minimum 10-15 years of post-bachelors degree Architecture firm experience. Bachelor's degree in Architecture or another related field An innovative style and an interest in sustainability issues and research and development, and project delivery Experience working in Luxury Hospitality (Hotels, F&B, and Resorts) An ability to demonstrate deep knowledge and comprehension of all phases of project design from pre-design through construction administration A strong team member with a passion to manage projects with high expectations for design excellence and client satisfaction Significant experience coordinating in-house team production as well as coordinating directly with clients, builders, and consultant teams. Must have a solid track record of project delivery success Experience with management tools such as Deltek, Smartsheet and other project management tools Personal Attributes - Highly collaborative by nature, with the willingness to approach every project with creativity An innate desire to produce meaningful work with strong design skills A Detail and task-oriented work manner with a passion for excellence Pro-active and dynamic in their experiences and leadership Nice to have skills - Experience with production tools such as - Revit, Adobe etc. Experience working with Large projects, High-end residential, Hospitality (Hotels, F&B, and Resorts), Workplace, or Multi-use BENEFITS At the time of posting this job, the hiring range for this position in Seattle is between $115,000 and $125,000 annually. Final salary decisions are made based upon the candidate's education and experience and considering internal equity and external market factors.
May 20, 2024
Full time
COMPANY A leading Architecture & Design house that works in niche design areas with a selective global clientele. They have been in business for over 50 years and have won many prestigious awards including the National AIA Architecture Firm Award. They have also been named in the Top Ten Most Innovative Companies in Architecture by Fast Company for two years in a row. POSITION SUMMARY We are seeking a Senior Project Architect with a minimum of 10 years of post-bachelor degree professional experience in Hospitality. You will have the opportunity to learn from and, in turn, shape large-scale, world-class hospitality projects in diverse urban and rural contexts around the globe. REQUIRED SKILLS, EXPERIENCE & EDUCATION Minimum 10-15 years of post-bachelors degree Architecture firm experience. Bachelor's degree in Architecture or another related field An innovative style and an interest in sustainability issues and research and development, and project delivery Experience working in Luxury Hospitality (Hotels, F&B, and Resorts) An ability to demonstrate deep knowledge and comprehension of all phases of project design from pre-design through construction administration A strong team member with a passion to manage projects with high expectations for design excellence and client satisfaction Significant experience coordinating in-house team production as well as coordinating directly with clients, builders, and consultant teams. Must have a solid track record of project delivery success Experience with management tools such as Deltek, Smartsheet and other project management tools Personal Attributes - Highly collaborative by nature, with the willingness to approach every project with creativity An innate desire to produce meaningful work with strong design skills A Detail and task-oriented work manner with a passion for excellence Pro-active and dynamic in their experiences and leadership Nice to have skills - Experience with production tools such as - Revit, Adobe etc. Experience working with Large projects, High-end residential, Hospitality (Hotels, F&B, and Resorts), Workplace, or Multi-use BENEFITS At the time of posting this job, the hiring range for this position in Seattle is between $115,000 and $125,000 annually. Final salary decisions are made based upon the candidate's education and experience and considering internal equity and external market factors.
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: MML Hospitality is seeking a talented and passionate Service Manager to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0ca07e383ed3-4884
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: MML Hospitality is seeking a talented and passionate Service Manager to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0ca07e383ed3-4884
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, youre in the right place. DLR Group's Design team has an opening for a Project Manager to help lead our National Hospitality Sector practice in Kansas City. We operate within a hybrid work model, supporting flexibility between office time and work from home. Position Summary: As a Project Manager for the Hospitality Sector at DLR Group, you will be responsible for leading projects on budget and schedule while delivering design excellence. As part of our integrated design team, you create buildings that elevate the human experience through design. The projects you will be working on will be focused on a vast array of Hotel brands that we partner with to serve their markets and adapt to guest preferences. From New York to Los Angeles and everywhere in between DLR Group responds with solutions that are at the leading edge of the hospitality industry with designs that evoke emotion and elevate guest experience through design. You'll provide hands-on supervision to architectural, engineering and design staff during all phases of the project as well as partner with vendors and consultants as needed. Additionally, you will occasionally interview in front of clients to win work. The successful candidate will: Be able to handle complex hospitality or mixed-use projects of the largest magnitude. Develop project Work Plans (schedule, budget, cartoon set) for project success. Be responsible for the coordination of all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects. Serve as primary liaison contact with clients to bring projects to completion on schedule, within budget, and with maximum client satisfaction. Actively manage client budgets, schedules, and programs; project communications and documentation; office administrative tasks; and project team assignments. Estimates fees, determines scope of work, and prepares proposals and contracts on the most complex projects. Provides oversight and monitoring of work of less experienced project managers Required Qualifications: At least 10 years of experience leading and working on architectural projects. Knowledge of Microsoft Project for project scheduling, and Excel for budgeting and fee proposals. Must have a collaborative management style and strong people skills. Must have good communication and public speaking skills to participate in interviews and client presentations. Must be willing to travel as projects or tasks require. Preferred Qualifications: Licensed Architect. Bachelor's degree in Architecture, Engineering, or Interior Design from an accredited program. Five years of project management experience. Some knowledge and use of Revit and AutoCAD. DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork we elevate the human experience through design, together. We are proud to be an EEO/AA employer M/F/D/V.
May 19, 2024
Full time
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, youre in the right place. DLR Group's Design team has an opening for a Project Manager to help lead our National Hospitality Sector practice in Kansas City. We operate within a hybrid work model, supporting flexibility between office time and work from home. Position Summary: As a Project Manager for the Hospitality Sector at DLR Group, you will be responsible for leading projects on budget and schedule while delivering design excellence. As part of our integrated design team, you create buildings that elevate the human experience through design. The projects you will be working on will be focused on a vast array of Hotel brands that we partner with to serve their markets and adapt to guest preferences. From New York to Los Angeles and everywhere in between DLR Group responds with solutions that are at the leading edge of the hospitality industry with designs that evoke emotion and elevate guest experience through design. You'll provide hands-on supervision to architectural, engineering and design staff during all phases of the project as well as partner with vendors and consultants as needed. Additionally, you will occasionally interview in front of clients to win work. The successful candidate will: Be able to handle complex hospitality or mixed-use projects of the largest magnitude. Develop project Work Plans (schedule, budget, cartoon set) for project success. Be responsible for the coordination of all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects. Serve as primary liaison contact with clients to bring projects to completion on schedule, within budget, and with maximum client satisfaction. Actively manage client budgets, schedules, and programs; project communications and documentation; office administrative tasks; and project team assignments. Estimates fees, determines scope of work, and prepares proposals and contracts on the most complex projects. Provides oversight and monitoring of work of less experienced project managers Required Qualifications: At least 10 years of experience leading and working on architectural projects. Knowledge of Microsoft Project for project scheduling, and Excel for budgeting and fee proposals. Must have a collaborative management style and strong people skills. Must have good communication and public speaking skills to participate in interviews and client presentations. Must be willing to travel as projects or tasks require. Preferred Qualifications: Licensed Architect. Bachelor's degree in Architecture, Engineering, or Interior Design from an accredited program. Five years of project management experience. Some knowledge and use of Revit and AutoCAD. DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork we elevate the human experience through design, together. We are proud to be an EEO/AA employer M/F/D/V.
Banquet Manager Wanted for Iconic DC Restaurant - Join Our Dynamic Team Are you an experienced Banquet Manager with a passion for delivering exceptional events and customer service? We have an exciting opportunity for you! We're seeking a Banquet Manager to join our iconic, landmark restaurant in the heart of Washington, DC. This role offers a chance to oversee and manage high-profile events, and contribute to creating memorable experiences for our guests. Responsibilities: Oversee all aspects of banquet operations, including planning, organizing, and executing events. Collaborate with kitchen and service staff to ensure seamless event execution. Deliver exceptional customer service to ensure guest satisfaction. Manage event budget to achieve profitability goals. Ensure compliance with health and safety regulations. Requirements: Previous experience as a Banquet Manager in a full-service restaurant or similar setting Exceptional customer service and team management skills Strong organizational and multitasking abilities Ability to work in a fast-paced, dynamic environment What We Offer: Competitive salary and benefits package The opportunity to work with a dedicated, dynamic team Career growth opportunities $65,000 - $70,000 salary Three weeks vacation Top tier benefits Generous PTO If you're a motivated, detail-oriented professional with a passion for event management, we want to hear from you! Join our vibrant team and contribute to our tradition of excellence. To apply, please send your resume to Presented by Tom Bull, award winning executive recruiter with Gecko Hospitality. Apply today and make your mark on our iconic DC restaurant!
May 26, 2024
Banquet Manager Wanted for Iconic DC Restaurant - Join Our Dynamic Team Are you an experienced Banquet Manager with a passion for delivering exceptional events and customer service? We have an exciting opportunity for you! We're seeking a Banquet Manager to join our iconic, landmark restaurant in the heart of Washington, DC. This role offers a chance to oversee and manage high-profile events, and contribute to creating memorable experiences for our guests. Responsibilities: Oversee all aspects of banquet operations, including planning, organizing, and executing events. Collaborate with kitchen and service staff to ensure seamless event execution. Deliver exceptional customer service to ensure guest satisfaction. Manage event budget to achieve profitability goals. Ensure compliance with health and safety regulations. Requirements: Previous experience as a Banquet Manager in a full-service restaurant or similar setting Exceptional customer service and team management skills Strong organizational and multitasking abilities Ability to work in a fast-paced, dynamic environment What We Offer: Competitive salary and benefits package The opportunity to work with a dedicated, dynamic team Career growth opportunities $65,000 - $70,000 salary Three weeks vacation Top tier benefits Generous PTO If you're a motivated, detail-oriented professional with a passion for event management, we want to hear from you! Join our vibrant team and contribute to our tradition of excellence. To apply, please send your resume to Presented by Tom Bull, award winning executive recruiter with Gecko Hospitality. Apply today and make your mark on our iconic DC restaurant!
AWARD WINNING UPSCALE CASUAL GROWTH CONCEPT! QUALITY OF LIFE - A PEOPLE FIRST CULTURE! General Manager/MP Agm Chef KM- Sous Chef Dining room Manager Totally scratch kitchen, extensive wine list. 50.00 per person check average. Excellent salary and bonus plan. Great benefits and 401k. The companies we represent require a "minimum of two years Restaurant Management Experience Upscale dining preferred" and offer great benefits and growth opportunities. "Selective Restaurant Recruiters" represents some of the hottest concepts with outstanding growth opportunities. No fees for you and confidentiality is assured. We have job postings with local Independent Concepts as well as Regional and National Growth Restaurant Companies in the following sectors: Fine Dining, Upscale, Casual, Sports Bar, Fast Casual and QSR! We have openings in your area and Nationwide! RM/RVP:Up to 175k +Bonus+Car+ 401k GM/MP: Up to 120k + 2 Bonus programs + 401k Chef/KM: Up to 80k + bonus + 401k Sous Chef: Up to 65k + bonus + 401k Foh Manager: Up to 65k + bonus + 401k Bar Manager: Up to 55k +bonus + 401k AGM: Up to 75k + bonus k hospitality customer service restaurant restaurant manager restaurant managers restaurant jobs restaurant job restaurant employment restaurant careers general manager assistant manager FOH manager BOH manager restaurant management managers restaurant management careers manager career food service fast food full-service casual dining upscale dining quick service FOH BOH bar restaurant jobs restaurant job restaurant recruiters restaurant recruiter restaurant careers sous chef executive chef bar manager assistant general manager managers recruiter recruitment kitchen manager casual full-service food service contract food service steakhouse sports bar pub brewery buffet fast casual
May 26, 2024
AWARD WINNING UPSCALE CASUAL GROWTH CONCEPT! QUALITY OF LIFE - A PEOPLE FIRST CULTURE! General Manager/MP Agm Chef KM- Sous Chef Dining room Manager Totally scratch kitchen, extensive wine list. 50.00 per person check average. Excellent salary and bonus plan. Great benefits and 401k. The companies we represent require a "minimum of two years Restaurant Management Experience Upscale dining preferred" and offer great benefits and growth opportunities. "Selective Restaurant Recruiters" represents some of the hottest concepts with outstanding growth opportunities. No fees for you and confidentiality is assured. We have job postings with local Independent Concepts as well as Regional and National Growth Restaurant Companies in the following sectors: Fine Dining, Upscale, Casual, Sports Bar, Fast Casual and QSR! We have openings in your area and Nationwide! RM/RVP:Up to 175k +Bonus+Car+ 401k GM/MP: Up to 120k + 2 Bonus programs + 401k Chef/KM: Up to 80k + bonus + 401k Sous Chef: Up to 65k + bonus + 401k Foh Manager: Up to 65k + bonus + 401k Bar Manager: Up to 55k +bonus + 401k AGM: Up to 75k + bonus k hospitality customer service restaurant restaurant manager restaurant managers restaurant jobs restaurant job restaurant employment restaurant careers general manager assistant manager FOH manager BOH manager restaurant management managers restaurant management careers manager career food service fast food full-service casual dining upscale dining quick service FOH BOH bar restaurant jobs restaurant job restaurant recruiters restaurant recruiter restaurant careers sous chef executive chef bar manager assistant general manager managers recruiter recruitment kitchen manager casual full-service food service contract food service steakhouse sports bar pub brewery buffet fast casual
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $20.00 - $31.50 / hour
May 26, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $20.00 - $31.50 / hour
Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
May 26, 2024
Full time
Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
Assistant Manager - Chick-fil-A Reports To: General Manager Salary Range: $50,000-$60,000 per year and up to $10,000 annual bonus! Hyde Park Hospitality is hiring Assistant Managers for the Chick-Fil-A restaurant opening inside the Chicago O'Hare International Airport! Position Summary The purpose of the Assistant Manager (AM) position is to assist the General Manager in tactically executing Chick-fil-A restaurant management operations. The AM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AM uses prescribed policies and procedures to make management decisions. Essential Functions Completes opening, daily, and closing procedures/checklists in accordance with company polices/procedures. Implements and maintains retail services program. Maintains awareness of possible new business within unit and surrounding area including opportunities. Assists the General Manager in managing by supervising day to day activities in the Chick-fil-A restaurant and all related points of sale. Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes Hyde Park Hospitality as an employer of choice within the local community. Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant. Uses judgement and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders. Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered. Actively ensures all associates take all mandated rest breaks and meal periods. Ensures display areas are appropriately clean, stocked, and visually appealing. Ensures all equipment is in good working order. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action. Operates cash registers and voids transactions as needed while following all HPH cash handling procedures and maintains proper security of cash at all times. Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM. Places orders, receives goods, and processes invoices. Ensures that the company has the most current contact information for all associates working in the restaurant. Qualifications Position requires a Bachelor's Degree plus 2 - 4 years of food and beverage experience or an Associate's Degree plus the equivalent of 4 years of food and beverage experience or 4-6 years' food and beverage experience with increasing degrees of responsibility attained. Requires a minimum of 6 years food and beverage experience, cash handling, or customer service experience. Requires a minimum of 4 years supervisory or lead experience in a casual restaurant or production kitchen. Requires the ability to speak, read, and comprehend instructions, shot correspondence, and policy documents, as well as converse comfortably with customers. Requires management and leadership skills and the ability to work with confidential employee, client and Hyde Park Hospitality information. Ability to work shifts during various operating days and hours each week. Opening and closing availability is required to effectively monitor restaurant associates work activities during these different days and times. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards. Other Information FLSA Status: Exempt Travel Requirements: Little or no traveling required (less than 10% Restaurant Operating Hours: Monday-Saturday 4:00 AM-11:00 PM; Closed Sundays Benefits Bonus Program (potential for up to $10,000 annual bonus) Medical Insurance (Health, Dental, Vision) Disability Insurance Vacation and PTO 401K Plan with generous Company Matching Employee Assistance Program (EAP) Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young-but dynamic and fast-growing-company built on deep roots in the food business. HPH earned Crain's Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at Compensation details: 0 Yearly Salary PIa326fc5f08ff-2079
May 26, 2024
Full time
Assistant Manager - Chick-fil-A Reports To: General Manager Salary Range: $50,000-$60,000 per year and up to $10,000 annual bonus! Hyde Park Hospitality is hiring Assistant Managers for the Chick-Fil-A restaurant opening inside the Chicago O'Hare International Airport! Position Summary The purpose of the Assistant Manager (AM) position is to assist the General Manager in tactically executing Chick-fil-A restaurant management operations. The AM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AM uses prescribed policies and procedures to make management decisions. Essential Functions Completes opening, daily, and closing procedures/checklists in accordance with company polices/procedures. Implements and maintains retail services program. Maintains awareness of possible new business within unit and surrounding area including opportunities. Assists the General Manager in managing by supervising day to day activities in the Chick-fil-A restaurant and all related points of sale. Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes Hyde Park Hospitality as an employer of choice within the local community. Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant. Uses judgement and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders. Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered. Actively ensures all associates take all mandated rest breaks and meal periods. Ensures display areas are appropriately clean, stocked, and visually appealing. Ensures all equipment is in good working order. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action. Operates cash registers and voids transactions as needed while following all HPH cash handling procedures and maintains proper security of cash at all times. Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM. Places orders, receives goods, and processes invoices. Ensures that the company has the most current contact information for all associates working in the restaurant. Qualifications Position requires a Bachelor's Degree plus 2 - 4 years of food and beverage experience or an Associate's Degree plus the equivalent of 4 years of food and beverage experience or 4-6 years' food and beverage experience with increasing degrees of responsibility attained. Requires a minimum of 6 years food and beverage experience, cash handling, or customer service experience. Requires a minimum of 4 years supervisory or lead experience in a casual restaurant or production kitchen. Requires the ability to speak, read, and comprehend instructions, shot correspondence, and policy documents, as well as converse comfortably with customers. Requires management and leadership skills and the ability to work with confidential employee, client and Hyde Park Hospitality information. Ability to work shifts during various operating days and hours each week. Opening and closing availability is required to effectively monitor restaurant associates work activities during these different days and times. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards. Other Information FLSA Status: Exempt Travel Requirements: Little or no traveling required (less than 10% Restaurant Operating Hours: Monday-Saturday 4:00 AM-11:00 PM; Closed Sundays Benefits Bonus Program (potential for up to $10,000 annual bonus) Medical Insurance (Health, Dental, Vision) Disability Insurance Vacation and PTO 401K Plan with generous Company Matching Employee Assistance Program (EAP) Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young-but dynamic and fast-growing-company built on deep roots in the food business. HPH earned Crain's Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at Compensation details: 0 Yearly Salary PIa326fc5f08ff-2079
This role offers a unique blend of in-site presence at our Home Ranch, with the flexibility to work remotely on select occasions. Additionally you will have the opportunity to work at our downtown Napa offices, allowing for a dynamic and diverse work environment that caters to both on-site and remote work preferences. $95,000- $105,000 Annual Salary + 12% Discretionary Bonus SUMMARY: With a deep understanding of luxury hospitality and fine wine, the Wine Club Manager will lead our Phelps Preferred program. The Wine Club Manager will grow the wine club while effectively managing attrition rates. DUTIES AND RESPONSIBILITES: Wine Club Strategy and Planning: Develop and implement a comprehensive strategy for the wine club, aligning with business goals. Create engaging and unique membership offerings to attract and retain wine club members. Align with eCommerce manager to build out larger campaigns to build overall strategy. Membership Acquisition and Retention: Implement strategies to attract new wine club members through targeted marketing efforts. Develop retention/tenure programs to enhance member loyalty and satisfaction. Resulting in lower attrition rates. In partnership with the Hospitality Director and eCommerce Manager, provide recommendations and strategic alignment for new member acquisition and retention. Customer Engagement: Foster strong relationships with wine club members through personalized communication and engagement initiatives. Organize exclusive events, tastings, and experiences to deepen the connection with members. Wine Selection, Allocation and Inventory Management: Collaborate with Senior Director of DTC and Senior Director of Marketing to curate an appealing selection of wines for club members. Review and strategically align club selections to ensure appropriate inventory and club member offerings. Order Fulfillment: Oversee the timely and accurate fulfillment of wine club shipments. Collaborate with inventory manager and operations teams to optimize the shipping process. Communication and Marketing: Develop and execute effective communication strategies to keep members informed about upcoming releases, events, and promotions. Collaborate with marketing teams to create engaging content for wine club promotions. Data Analysis and Reporting: Utilize data analytics tools to track key performance indicators (KPIs) related to wine club performance. Generate regular reports to assess the success of promotions and membership initiatives. Analyze data to recognize trends in membership growth or decline and create plans in real time to address both. Budget Management: Develop and manage the wine club budget, ensuring cost-effective strategies. Monitor expenses and ROI to optimize budget allocation. Compliance and Regulations: Ensure compliance with all relevant regulations and legal requirements for wine club operations. Stay informed about industry standards and best practices. Team Management and Collaboration: Hire, train, coach, and support Phelps Preferred team members Perform annual reviews and goal setting with employees Communicate regularly with Hospitality Team, Events and Culinary Staff to assure knowledge of all club events, shipments, and member's needs. Attend morning hospitality meetings biweekly to discuss Phelps Preferred topics. Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure seamless wine club operations. - Provide input to improve overall customer experience and satisfaction. Requirements Experience managing a high-end wine club is required. Expanded knowledge of wines, wine production and distribution channels, preferably with previous restaurant/trade experience and/or experience as a sommelier or wine educator with a trade focus. Passion for world class hospitality and the wine industry. High level of proficiency with MS Office programs including Word, Excel, Outlook. Experience with AMS and EMS a plus. Experience in representing a luxury product. Excellent verbal communication skills. This pertains to both in-person conversations, presentations and phone conversations (tone). Excellent writing skills. Need to be able to communicate in a timely manner, directly and concisely via e-mail to requests from trade, VIP, Phelps Preferred and friends of the winery for all visit requests. This includes the use of proper English and appropriate business e-mail etiquette. Ability to assess the level of knowledge in wine from the guests and to adapt the tasting accordingly. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Experience managing a team. PREFERRED QUALIFICATIONS Bachelor's degree is desired. Sommelier certification highly desired. Previous Wine Sales or Restaurant experience is highly desired. Responsible Beverage Service certification is a plus. PHYSICAL/MENTAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to do the following: Walk and stand for prolonged periods. Speak before groups of people. Understand and respond to a diverse population. Lift and carry a case of wine weighing at least 45 pounds. WORK ENVIRONMENT Work is mainly done in an office environment, with occasional warehouse and outside work. Noise levels are low to moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Perks & Benefits: 13 Paid Holidays Wellness Day Vacation & Sick Time Monthly Wellness Stipend Annual Performance Bonus "Farm Fresh to You" membership Comprehensive Health Benefits: Medical, Dental and Vision 401K match + Profit Share Annual Employer Gift Generous Employee Discounts Employee Wine Program
May 25, 2024
Full time
This role offers a unique blend of in-site presence at our Home Ranch, with the flexibility to work remotely on select occasions. Additionally you will have the opportunity to work at our downtown Napa offices, allowing for a dynamic and diverse work environment that caters to both on-site and remote work preferences. $95,000- $105,000 Annual Salary + 12% Discretionary Bonus SUMMARY: With a deep understanding of luxury hospitality and fine wine, the Wine Club Manager will lead our Phelps Preferred program. The Wine Club Manager will grow the wine club while effectively managing attrition rates. DUTIES AND RESPONSIBILITES: Wine Club Strategy and Planning: Develop and implement a comprehensive strategy for the wine club, aligning with business goals. Create engaging and unique membership offerings to attract and retain wine club members. Align with eCommerce manager to build out larger campaigns to build overall strategy. Membership Acquisition and Retention: Implement strategies to attract new wine club members through targeted marketing efforts. Develop retention/tenure programs to enhance member loyalty and satisfaction. Resulting in lower attrition rates. In partnership with the Hospitality Director and eCommerce Manager, provide recommendations and strategic alignment for new member acquisition and retention. Customer Engagement: Foster strong relationships with wine club members through personalized communication and engagement initiatives. Organize exclusive events, tastings, and experiences to deepen the connection with members. Wine Selection, Allocation and Inventory Management: Collaborate with Senior Director of DTC and Senior Director of Marketing to curate an appealing selection of wines for club members. Review and strategically align club selections to ensure appropriate inventory and club member offerings. Order Fulfillment: Oversee the timely and accurate fulfillment of wine club shipments. Collaborate with inventory manager and operations teams to optimize the shipping process. Communication and Marketing: Develop and execute effective communication strategies to keep members informed about upcoming releases, events, and promotions. Collaborate with marketing teams to create engaging content for wine club promotions. Data Analysis and Reporting: Utilize data analytics tools to track key performance indicators (KPIs) related to wine club performance. Generate regular reports to assess the success of promotions and membership initiatives. Analyze data to recognize trends in membership growth or decline and create plans in real time to address both. Budget Management: Develop and manage the wine club budget, ensuring cost-effective strategies. Monitor expenses and ROI to optimize budget allocation. Compliance and Regulations: Ensure compliance with all relevant regulations and legal requirements for wine club operations. Stay informed about industry standards and best practices. Team Management and Collaboration: Hire, train, coach, and support Phelps Preferred team members Perform annual reviews and goal setting with employees Communicate regularly with Hospitality Team, Events and Culinary Staff to assure knowledge of all club events, shipments, and member's needs. Attend morning hospitality meetings biweekly to discuss Phelps Preferred topics. Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure seamless wine club operations. - Provide input to improve overall customer experience and satisfaction. Requirements Experience managing a high-end wine club is required. Expanded knowledge of wines, wine production and distribution channels, preferably with previous restaurant/trade experience and/or experience as a sommelier or wine educator with a trade focus. Passion for world class hospitality and the wine industry. High level of proficiency with MS Office programs including Word, Excel, Outlook. Experience with AMS and EMS a plus. Experience in representing a luxury product. Excellent verbal communication skills. This pertains to both in-person conversations, presentations and phone conversations (tone). Excellent writing skills. Need to be able to communicate in a timely manner, directly and concisely via e-mail to requests from trade, VIP, Phelps Preferred and friends of the winery for all visit requests. This includes the use of proper English and appropriate business e-mail etiquette. Ability to assess the level of knowledge in wine from the guests and to adapt the tasting accordingly. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Experience managing a team. PREFERRED QUALIFICATIONS Bachelor's degree is desired. Sommelier certification highly desired. Previous Wine Sales or Restaurant experience is highly desired. Responsible Beverage Service certification is a plus. PHYSICAL/MENTAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to do the following: Walk and stand for prolonged periods. Speak before groups of people. Understand and respond to a diverse population. Lift and carry a case of wine weighing at least 45 pounds. WORK ENVIRONMENT Work is mainly done in an office environment, with occasional warehouse and outside work. Noise levels are low to moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Perks & Benefits: 13 Paid Holidays Wellness Day Vacation & Sick Time Monthly Wellness Stipend Annual Performance Bonus "Farm Fresh to You" membership Comprehensive Health Benefits: Medical, Dental and Vision 401K match + Profit Share Annual Employer Gift Generous Employee Discounts Employee Wine Program
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year
May 25, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $39,700.00 - $59,050.00 / year
Glowbal Restaurant Group
Burnaby, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT MANAGER at TRATTORIA BURNABY . This is the kind of place that every neighborhood needs. For friends, for family, for fun. The RESTAURANT MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the RESTAURANT MANAGER assists with maintaining strong customer loyalty and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. SKILLS & QUALIFICATIONS: -Minimum 2 years experience in a similar position and environment -Proficient in MS office -Must have passion for the hospitality industry -Excellent leadership and motivation skills -Strong interpersonal skills and ability to hold oneself and others accountable -Ability to prioritize, organize and follow through as necessary -A clear thinker with the capacity to work well under timelines -Solid communication skills, verbal, written and presentation -Strong work ethic and high degree of integrity GET A JOB TODAY! We welcome walk-ins - 4501 Kingsway, Burnaby. Bring a copy of your resume to the restaurant between 2pm - 4pm. Resumes are also accepted via this advert. TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $50,000.00-$55,000.00 per year Benefits: Dental care Discounted or free food Extended health care Life insurance Vision care Experience: Management: 3 years (preferred) Work Location: In person
May 25, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT MANAGER at TRATTORIA BURNABY . This is the kind of place that every neighborhood needs. For friends, for family, for fun. The RESTAURANT MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the RESTAURANT MANAGER assists with maintaining strong customer loyalty and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. SKILLS & QUALIFICATIONS: -Minimum 2 years experience in a similar position and environment -Proficient in MS office -Must have passion for the hospitality industry -Excellent leadership and motivation skills -Strong interpersonal skills and ability to hold oneself and others accountable -Ability to prioritize, organize and follow through as necessary -A clear thinker with the capacity to work well under timelines -Solid communication skills, verbal, written and presentation -Strong work ethic and high degree of integrity GET A JOB TODAY! We welcome walk-ins - 4501 Kingsway, Burnaby. Bring a copy of your resume to the restaurant between 2pm - 4pm. Resumes are also accepted via this advert. TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $50,000.00-$55,000.00 per year Benefits: Dental care Discounted or free food Extended health care Life insurance Vision care Experience: Management: 3 years (preferred) Work Location: In person
Glowbal Restaurant Group
Vancouver, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! As we continue to grow and expand our teams, we are currently seeking RESTAURANT MANAGERS for our diversified locations. The RESTAURANT MANAGER is responsible for helping the restaurant meet service, sales, and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the RESTAURANT MANAGER assists with maintaining strong customer loyalty and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. SKILLS & QUALIFICATIONS: Minimum 2 years experience in a similar position and environment Proficient in MS office Must have passion for the hospitality industry Excellent leadership and motivation skills Strong interpersonal skills and ability to hold oneself and others accountable Ability to prioritize, organize and follow through as necessary A clear thinker with the capacity to work well under timelines Solid communication skills, verbal, written and presentation Strong work ethic and high degree of integrity MUST HAVE WEEKEND AVAILABILITY TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $55,000.00-$60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Experience: Restaurant management: 3 years (preferred) Work Location: In person
May 25, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! As we continue to grow and expand our teams, we are currently seeking RESTAURANT MANAGERS for our diversified locations. The RESTAURANT MANAGER is responsible for helping the restaurant meet service, sales, and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the RESTAURANT MANAGER assists with maintaining strong customer loyalty and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. SKILLS & QUALIFICATIONS: Minimum 2 years experience in a similar position and environment Proficient in MS office Must have passion for the hospitality industry Excellent leadership and motivation skills Strong interpersonal skills and ability to hold oneself and others accountable Ability to prioritize, organize and follow through as necessary A clear thinker with the capacity to work well under timelines Solid communication skills, verbal, written and presentation Strong work ethic and high degree of integrity MUST HAVE WEEKEND AVAILABILITY TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $55,000.00-$60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Experience: Restaurant management: 3 years (preferred) Work Location: In person
Glowbal Restaurant Group
Burnaby, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT EVENT SALES MANAGER at TRATTORIA BURNABY/THE ELELMENT HOTEL . This is the kind of place that every neighborhood needs. For friends, for family, for fun. HAVE WHAT IT TAKES? Post-secondary degree or equivalent experience in hospitality, hotel/restaurant management 3+ years of experience in a sales (preferably hotel, restaurant, or catering operation) Proficient with Microsoft Office (Outlook, Word, Excel) and internet searches Working knowledge of Sevenrooms and Tripleseat an asset Self-driven by sales targets Excellent professional communication and interpersonal skills Strong food, wine and hospitality knowledge Working knowledge of sales forecasting and financial reporting Exceptional attention to detail, time management and organizational skills Proactive and skilled in the "art of cold calling" Demonstrated ability to provide superior customer service Strong knowledge of and an extensive contact list within the community As an EVENT SALES MANAGER , you could get a chance to play an important role on the Sales & Marketing Team to: Execute team strategies to cultivate new business by developing targeted sales contacts Generate new business relationships and proficiency at leveraging existing network in Vancouver Develop and improve sales with existing business with timely proposal development, contract & menu negotiations, event supervision, assessing feedback & promote re-bookings Proactively sell and service both national and local accounts Complete financial assessments for profitability analysis of menus and packages Ensure receivables are aligned to policy and ensure deposit collection Lead or participate in site tours, site selections, sales meetings, outside sales functions, sales blitzes, community involvement groups and various functions Contribute to daily, weekly, and monthly financial reports IMPORTANT TO WORK FOR US: You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Experience: Event Sales: 4 years (preferred) Work Location: In person
May 25, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk! We are currently seeking a RESTAURANT EVENT SALES MANAGER at TRATTORIA BURNABY/THE ELELMENT HOTEL . This is the kind of place that every neighborhood needs. For friends, for family, for fun. HAVE WHAT IT TAKES? Post-secondary degree or equivalent experience in hospitality, hotel/restaurant management 3+ years of experience in a sales (preferably hotel, restaurant, or catering operation) Proficient with Microsoft Office (Outlook, Word, Excel) and internet searches Working knowledge of Sevenrooms and Tripleseat an asset Self-driven by sales targets Excellent professional communication and interpersonal skills Strong food, wine and hospitality knowledge Working knowledge of sales forecasting and financial reporting Exceptional attention to detail, time management and organizational skills Proactive and skilled in the "art of cold calling" Demonstrated ability to provide superior customer service Strong knowledge of and an extensive contact list within the community As an EVENT SALES MANAGER , you could get a chance to play an important role on the Sales & Marketing Team to: Execute team strategies to cultivate new business by developing targeted sales contacts Generate new business relationships and proficiency at leveraging existing network in Vancouver Develop and improve sales with existing business with timely proposal development, contract & menu negotiations, event supervision, assessing feedback & promote re-bookings Proactively sell and service both national and local accounts Complete financial assessments for profitability analysis of menus and packages Ensure receivables are aligned to policy and ensure deposit collection Lead or participate in site tours, site selections, sales meetings, outside sales functions, sales blitzes, community involvement groups and various functions Contribute to daily, weekly, and monthly financial reports IMPORTANT TO WORK FOR US: You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $60,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Experience: Event Sales: 4 years (preferred) Work Location: In person
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $44,200.00 - $64,100.00 / year
May 25, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $44,200.00 - $64,100.00 / year
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024
May 25, 2024
Full time
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024