Job Description Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed Address guest concerns and react quickly and professionally Train Supervisors in the absence of a trainer Provide coaching and support, including conducting performance evaluations Support the recruitment of Banquet team members Balance operational, administrative and Colleague needs Conduct regularly scheduled departmental meetings Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized Manage the departmental budget Scheduling and payroll support for the Banquet department Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned
May 04, 2024
Full time
Job Description Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed Address guest concerns and react quickly and professionally Train Supervisors in the absence of a trainer Provide coaching and support, including conducting performance evaluations Support the recruitment of Banquet team members Balance operational, administrative and Colleague needs Conduct regularly scheduled departmental meetings Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized Manage the departmental budget Scheduling and payroll support for the Banquet department Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned
JOB SUMMARY:Maintain a sanitary environment for food and beverage preparation and storage, as well as maintain the dish stations, all kitchen areas, and restaurant back of the house areas while assisting the Stewarding Supervisors & Leads with those assignments and responsibilities as they arise. KEY JOB FUNCTIONS: Clean and sanitize all dishware, glassware and silverware. Maintain cleanliness and organization of all kitchen areas and equipment. Maintain a pace of work, which allows supplies to be cleaned and put in their proper place, which meets business demands. Operate equipment as directed. Stock all supplies as directed by Executive Steward, Lead Steward or Restaurant Chef. Respect all company property. Assist others in duties as directed by supervisors. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.EDUCATION and/or EXPERIENCE: Back of house restaurant experience preferred Must have neat and clean appearance WORK ENVIRONMENT: Stand or walk for long periods of time. Must be able to see. Hear. Can be augmented with a hearing aid. Climb steps repeatedly. Lift up to 50lbs unassisted Communicate verbally, clearly and articulately. Understand and comply with Policies and Procedures, Job Description, daily memorandums, and other instructions. Must be able to work under stressful conditions.
May 01, 2024
Full time
JOB SUMMARY:Maintain a sanitary environment for food and beverage preparation and storage, as well as maintain the dish stations, all kitchen areas, and restaurant back of the house areas while assisting the Stewarding Supervisors & Leads with those assignments and responsibilities as they arise. KEY JOB FUNCTIONS: Clean and sanitize all dishware, glassware and silverware. Maintain cleanliness and organization of all kitchen areas and equipment. Maintain a pace of work, which allows supplies to be cleaned and put in their proper place, which meets business demands. Operate equipment as directed. Stock all supplies as directed by Executive Steward, Lead Steward or Restaurant Chef. Respect all company property. Assist others in duties as directed by supervisors. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.EDUCATION and/or EXPERIENCE: Back of house restaurant experience preferred Must have neat and clean appearance WORK ENVIRONMENT: Stand or walk for long periods of time. Must be able to see. Hear. Can be augmented with a hearing aid. Climb steps repeatedly. Lift up to 50lbs unassisted Communicate verbally, clearly and articulately. Understand and comply with Policies and Procedures, Job Description, daily memorandums, and other instructions. Must be able to work under stressful conditions.