Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii. Please apply if you have: • Proven two years of Restaurant management experience • Previous revenue responsibility of $1M annually • Knowledge of financial aspects of an operation • Demonstrated passion of guest service and cast development • Demonstrated ability to improve operational processes and efficiencies • Demonstrated strong partnering, organizational, and decision-making skills • Demonstrated focus on continuous improvement • Proven computer skills • Demonstrated ability to develop, teach and work with a diverse team • Ability to work in a rapidly changing environment It would be nice if you have: • Demonstrated knowledge of wine and spirits • Sommelier certification • Proven 2 years of leadership in a AAA four or five diamond rated restaurant • Multi-lingual Japanese/English speaking • Current or previous experience in Hawaii REQUIRED EDUCATION High School degree or equivalent DESIRED EDUCATION Bachelor's degree or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in location is $70,000 to $93,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 28, 2024
Full time
Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii. Please apply if you have: • Proven two years of Restaurant management experience • Previous revenue responsibility of $1M annually • Knowledge of financial aspects of an operation • Demonstrated passion of guest service and cast development • Demonstrated ability to improve operational processes and efficiencies • Demonstrated strong partnering, organizational, and decision-making skills • Demonstrated focus on continuous improvement • Proven computer skills • Demonstrated ability to develop, teach and work with a diverse team • Ability to work in a rapidly changing environment It would be nice if you have: • Demonstrated knowledge of wine and spirits • Sommelier certification • Proven 2 years of leadership in a AAA four or five diamond rated restaurant • Multi-lingual Japanese/English speaking • Current or previous experience in Hawaii REQUIRED EDUCATION High School degree or equivalent DESIRED EDUCATION Bachelor's degree or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in location is $70,000 to $93,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 28, 2024
Full time
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.15 - $20.53 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 28, 2024
Full time
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.15 - $20.53 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii. Please apply if you have: • Proven two years of Restaurant management experience • Previous revenue responsibility of $1M annually • Knowledge of financial aspects of an operation • Demonstrated passion of guest service and cast development • Demonstrated ability to improve operational processes and efficiencies • Demonstrated strong partnering, organizational, and decision-making skills • Demonstrated focus on continuous improvement • Proven computer skills • Demonstrated ability to develop, teach and work with a diverse team • Ability to work in a rapidly changing environment It would be nice if you have: • Demonstrated knowledge of wine and spirits • Sommelier certification • Proven 2 years of leadership in a AAA four or five diamond rated restaurant • Multi-lingual Japanese/English speaking • Current or previous experience in Hawaii REQUIRED EDUCATION High School degree or equivalent DESIRED EDUCATION Bachelor's degree or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in location is $70,000 to $93,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 28, 2024
Full time
Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii. Please apply if you have: • Proven two years of Restaurant management experience • Previous revenue responsibility of $1M annually • Knowledge of financial aspects of an operation • Demonstrated passion of guest service and cast development • Demonstrated ability to improve operational processes and efficiencies • Demonstrated strong partnering, organizational, and decision-making skills • Demonstrated focus on continuous improvement • Proven computer skills • Demonstrated ability to develop, teach and work with a diverse team • Ability to work in a rapidly changing environment It would be nice if you have: • Demonstrated knowledge of wine and spirits • Sommelier certification • Proven 2 years of leadership in a AAA four or five diamond rated restaurant • Multi-lingual Japanese/English speaking • Current or previous experience in Hawaii REQUIRED EDUCATION High School degree or equivalent DESIRED EDUCATION Bachelor's degree or equivalent Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in location is $70,000 to $93,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
May 26, 2024
Full time
Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 75,000-85,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
May 29, 2024
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 75,000-85,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Job Description This position focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. To respond to situations and activities at the Front Desks, Lobby any another other hotel premises that requires attention and all emergencies. Leading the Front Office team through organizational changes and providing support and manage the Front Desk operations and hotel room inventory. Summary of Responsibilities: The Guest Relations Manager will be reporting to the Director of Front Office Operations/Front Office Manager. Responsibilities and essential job functions include but are not limited to the following: Ensure the safety, security and loss control policies and procedures are compiled within the hotel Provide direction and leadership to the HEAT(Hotel Emergency and Action Team) and if needed, calls for the evacuation of people and staff from areas affected by fire, flood, bomb threats or civil disturbance Maintain visible image of management at all times Assist employees and guests by handling guest feedback, both written and verbal and include investigations into guest complaints Ensure documentation of all guest related issues using FCS log Meet, greet and room VIPs and making courtesy calls to guests Conduct daily briefings presenting business issues, hotel information and coach and train colleagues on guest handling skills Conduct investigations when Front Desk colleagues are unable to balance their cashiering ledger and/or cash float Coach and train colleagues and carry out disciplinary actions when necessary Attend scheduled meetings, departmental and interdepartmental meetings Co-ordinate full house activities, handle pledge relocations of guests Control hotel room inventory and manage room availability for check in Ensure procedures of On-Call Valet desks and driveways are manned at all times and operate efficiently Complete any collateral assignment. Co-ordinate with Reception and Group Desk Managers to look out for VIP arrivals booked on Executive Club and Stamford Crest. Meet and greet guests upon arrival and departure, especially Executive Club, Stamford Crest and VIP guests.
May 29, 2024
Full time
Job Description This position focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. To respond to situations and activities at the Front Desks, Lobby any another other hotel premises that requires attention and all emergencies. Leading the Front Office team through organizational changes and providing support and manage the Front Desk operations and hotel room inventory. Summary of Responsibilities: The Guest Relations Manager will be reporting to the Director of Front Office Operations/Front Office Manager. Responsibilities and essential job functions include but are not limited to the following: Ensure the safety, security and loss control policies and procedures are compiled within the hotel Provide direction and leadership to the HEAT(Hotel Emergency and Action Team) and if needed, calls for the evacuation of people and staff from areas affected by fire, flood, bomb threats or civil disturbance Maintain visible image of management at all times Assist employees and guests by handling guest feedback, both written and verbal and include investigations into guest complaints Ensure documentation of all guest related issues using FCS log Meet, greet and room VIPs and making courtesy calls to guests Conduct daily briefings presenting business issues, hotel information and coach and train colleagues on guest handling skills Conduct investigations when Front Desk colleagues are unable to balance their cashiering ledger and/or cash float Coach and train colleagues and carry out disciplinary actions when necessary Attend scheduled meetings, departmental and interdepartmental meetings Co-ordinate full house activities, handle pledge relocations of guests Control hotel room inventory and manage room availability for check in Ensure procedures of On-Call Valet desks and driveways are manned at all times and operate efficiently Complete any collateral assignment. Co-ordinate with Reception and Group Desk Managers to look out for VIP arrivals booked on Executive Club and Stamford Crest. Meet and greet guests upon arrival and departure, especially Executive Club, Stamford Crest and VIP guests.
Job Description Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met Trains, motivates, mentors and organizes team members Purchases supplies, beverages and equipment per the direction of the QSR General Manager Monitors inventory, checks orders and distributes supplies as needed throughout the department Manages transactions and ensures accurate accounting Records shift notes and assists with administrative duties such as scheduling when needed Ensures department complies with all quality, health, safety and sanitation standards Documents, investigates and resolves guest incidents Performs other duties as required or assigned
May 29, 2024
Full time
Job Description Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met Trains, motivates, mentors and organizes team members Purchases supplies, beverages and equipment per the direction of the QSR General Manager Monitors inventory, checks orders and distributes supplies as needed throughout the department Manages transactions and ensures accurate accounting Records shift notes and assists with administrative duties such as scheduling when needed Ensures department complies with all quality, health, safety and sanitation standards Documents, investigates and resolves guest incidents Performs other duties as required or assigned
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024
May 29, 2024
Full time
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024
May 29, 2024
Full time
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing! Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position, but is subject to an extension. Jun/07/2024
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.