El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 27, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
This is a morning shift, primarily breakfast shifts. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Qualifications Minimum one year of experience in a similar position dealing with the public. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent. ServSafe and/or food safety training. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
This is a morning shift, primarily breakfast shifts. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Qualifications Minimum one year of experience in a similar position dealing with the public. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent. ServSafe and/or food safety training. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions The Spa Attendant primary responsibility is to extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures. Communicate and describe the spa offerings and their benefits. Maintain an understanding and knowledge of the spa industry. Communicate all Spa protocols and procedures to guests. Tour all guests through the Spa facility Service beverages and miscellaneous items to guests. Oversee guests treatment schedule, ensuring services are started on time. Uphold all protocols for set-up and cleanliness of restrooms and relaxation lounge. Maintain cleanliness and tidiness of spa facility by performing necessary housekeeping duties. Maintain a friendly, caring and helpful attitude with guests and other staff members. Ability to handle multiple tasks simultaneously. Ability to focus attention on details Assist treatment providers prepare treatment room products and supplies as directed by protocols. Requisition supplies and spa collateral. Wine dispensing and serving. Participate in scheduled meetings and trainings as requested. Conduct inventory of products and supplies. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Education High school diploma or general education degree (GED) Experience Previous guest service experience required Skills Excellent guest service skills. Ability to pleasantly communicate with proper grammar. Ability to provide legible communication Other Requirements Working knowledge of spa related computer software. Regular attendance is essential to the successful performance of this position. Due to the cyclical nature of the spa industry, this position is required to work varying schedules to reflect the business needs and demands. Upon employment, all team members are required to fully comply with rules and regulations for the safe and effective operation of the facilities. Maintain complete knowledge of: o All Spa Services o All Spa Products Ability to obtain and maintain a Tribal Work Permit. Mandatory Alcohol Server Training (MAST) certification. Obtain Washington State Food Worker Card. Hepatitis A vaccination. Complete NQRC Alcohol Server Training Hepatitis B shots. Physical Demands Requires the ability to lift and or/move objects weighing up to 20 pounds. Must be able to stand up to 8 hours per day. Length of time of tasks may vary. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed moving mechanical parts, fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
May 15, 2024
Full time
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions The Spa Attendant primary responsibility is to extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures. Communicate and describe the spa offerings and their benefits. Maintain an understanding and knowledge of the spa industry. Communicate all Spa protocols and procedures to guests. Tour all guests through the Spa facility Service beverages and miscellaneous items to guests. Oversee guests treatment schedule, ensuring services are started on time. Uphold all protocols for set-up and cleanliness of restrooms and relaxation lounge. Maintain cleanliness and tidiness of spa facility by performing necessary housekeeping duties. Maintain a friendly, caring and helpful attitude with guests and other staff members. Ability to handle multiple tasks simultaneously. Ability to focus attention on details Assist treatment providers prepare treatment room products and supplies as directed by protocols. Requisition supplies and spa collateral. Wine dispensing and serving. Participate in scheduled meetings and trainings as requested. Conduct inventory of products and supplies. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Education High school diploma or general education degree (GED) Experience Previous guest service experience required Skills Excellent guest service skills. Ability to pleasantly communicate with proper grammar. Ability to provide legible communication Other Requirements Working knowledge of spa related computer software. Regular attendance is essential to the successful performance of this position. Due to the cyclical nature of the spa industry, this position is required to work varying schedules to reflect the business needs and demands. Upon employment, all team members are required to fully comply with rules and regulations for the safe and effective operation of the facilities. Maintain complete knowledge of: o All Spa Services o All Spa Products Ability to obtain and maintain a Tribal Work Permit. Mandatory Alcohol Server Training (MAST) certification. Obtain Washington State Food Worker Card. Hepatitis A vaccination. Complete NQRC Alcohol Server Training Hepatitis B shots. Physical Demands Requires the ability to lift and or/move objects weighing up to 20 pounds. Must be able to stand up to 8 hours per day. Length of time of tasks may vary. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed moving mechanical parts, fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
May 28, 2024
Full time
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 27, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 27, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
May 27, 2024
Full time
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
Company Description Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the food service/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
May 27, 2024
Full time
Company Description Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the food service/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
May 27, 2024
Full time
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
May 27, 2024
Full time
Overview: $16.00 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following SEASONAL positions: - Park Services - Games - Parking - Busser - Dishwasher - Food Service Associate - Food Prep - Steward All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. THIS IS A PART TIME POSITION; SAT AND SUN ONLY Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 26, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. THIS IS A PART TIME POSITION; SAT AND SUN ONLY Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. JOB FUNCTIONS: Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. Breakdown, clean and set-up of tables. Conduct all opening procedures including setting up amenities, phones, cleaning/drying chairs. Assist pool attendants when needed. Provide information and assistance to hotel guests and residents as requested. Secure all amenities, chairs, cushions and cabinets at the end of the day. Work closely with Engineering with preventive maintenance procedures; report equipment malfunctions promptly and accurately. Assist in maintaining the pool deck area by cleaning up sinks, counters, floors, and other areas as necessary. Handle any guest inconvenience or complaint swiftly, with a smile and to the satisfaction of the guest, informing management of the situation and how you resolved it. Ensure safety procedures are followed and to notify Security of any accident or injury. Respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. KNOWLEDGE AND SKILLS: Education: High school education or equivalent experience Experience: Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations. Skills and Abilities: Requires basic food and beverage service knowledge and skills. Able to read and speak English. Hours required: Up to an 8 hour shift; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
May 26, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. JOB FUNCTIONS: Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. Breakdown, clean and set-up of tables. Conduct all opening procedures including setting up amenities, phones, cleaning/drying chairs. Assist pool attendants when needed. Provide information and assistance to hotel guests and residents as requested. Secure all amenities, chairs, cushions and cabinets at the end of the day. Work closely with Engineering with preventive maintenance procedures; report equipment malfunctions promptly and accurately. Assist in maintaining the pool deck area by cleaning up sinks, counters, floors, and other areas as necessary. Handle any guest inconvenience or complaint swiftly, with a smile and to the satisfaction of the guest, informing management of the situation and how you resolved it. Ensure safety procedures are followed and to notify Security of any accident or injury. Respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. KNOWLEDGE AND SKILLS: Education: High school education or equivalent experience Experience: Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations. Skills and Abilities: Requires basic food and beverage service knowledge and skills. Able to read and speak English. Hours required: Up to an 8 hour shift; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. ONE YEAR HOTEL NIGHT AUDIT AGENT EXPERIENCE IS REQUIRED Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Brandon, FL hotel provides a location minutes away from the bustle of downtown Tampa. Our complimentary amenities include WiFi, a hot full breakfast, complimentary evening social from Monday to Thursday, and a grocery shopping service. Visitors can get carried away at some of Tampa's most sought-after entertainment and destination venues such as Busch Gardens Tampa, located just 15 miles from our hotel. Additional nearby attractions include Topgolf Tampa, Bass Pro Shops, the Port of Tampa, Florida State Fairgrounds, Hard Rock Casino Tampa, Lowry Zoo, and Ybor City. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 25, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. ONE YEAR HOTEL NIGHT AUDIT AGENT EXPERIENCE IS REQUIRED Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Brandon, FL hotel provides a location minutes away from the bustle of downtown Tampa. Our complimentary amenities include WiFi, a hot full breakfast, complimentary evening social from Monday to Thursday, and a grocery shopping service. Visitors can get carried away at some of Tampa's most sought-after entertainment and destination venues such as Busch Gardens Tampa, located just 15 miles from our hotel. Additional nearby attractions include Topgolf Tampa, Bass Pro Shops, the Port of Tampa, Florida State Fairgrounds, Hard Rock Casino Tampa, Lowry Zoo, and Ybor City. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan