Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 18, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 16, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Senior Dining Association Inc.
San Francisco, California
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
May 13, 2024
Full time
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 10, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.15 - $20.53 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 06, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.15 - $20.53 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 06, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 06, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Delta Hotels by Marriott Seattle Everett
Everett, Washington
Job Description Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software CI/TY, preferred. Hotel property management system (PMS) software Opera, preferred. Hotel RFP software CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure . click apply for full job details
May 18, 2024
Full time
Job Description Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software CI/TY, preferred. Hotel property management system (PMS) software Opera, preferred. Hotel RFP software CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure . click apply for full job details
FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Amherst, Massachusetts
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
May 18, 2024
Full time
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $45,400.00 - $65,815.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 18, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $45,400.00 - $65,815.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Taco Bell - Cantina Hospitality LLC
Berlin, Connecticut
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 17, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Taco Bell - Cantina Hospitality LLC
Berlin, Connecticut
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 17, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $45,400.00 - $65,815.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 17, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $45,400.00 - $65,815.00 / year Qualifications As a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Food Service Manager include: High school diploma or equivalent certification required Minimum one-year food service management experience required Ability to work a flexible schedule Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job Description Job Description Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI06b6b004fac1-4782
May 16, 2024
Full time
Job Description Job Description Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI06b6b004fac1-4782
Job Description Snooze Who Are We? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one no matter which side of noon it s on. We re the place where you can be you, and where our regulars are anything but. Everyone s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The General Manager Role at Snooze You are the face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction. The importance of this role simply can t be overstated, as the success of the restaurant lies in your hands. Some of your objectives may include the planning, organizing, training, and leadership necessary to achieve objectives in sales, costs, labor, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation, community engagement, and sustainability. You are an active member of your community and are responsible for generating and reaching all sales objectives while creating and maintaining an environment consistent with the Snooze Compass and service standards. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. Competitive quarterly operational performance bonus Additional competitive yearly bonus for incredible P&L management Long-term incentive program rewarding 5 years of service with a cash bonus, time off, and funds for personal development No late nights you ll be home by dinner time every night! $50 per month for cell phone reimbursement due to using your personal phone for restaurant support (reimbursed monthly) Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer-paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays - Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits including potential field trips, community engagement, personal and professional growth, and advancement opportunities Unlimited dance parties! The Position Specifics Completely understand all Snooze policies, procedures, standards, specifications, guidelines, and expectations. Ensure that all guests feel welcome and are given responsive, friendly, courteous, and exceptional service. Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions. Assume 100% responsibility for the quality of products served and service given to guests while also achieving Snooze objectives for sales and growth. Develop, plan, and carry out all restaurant marketing, advertising, and promotional activities and campaigns. Develop relationships with the local community, collaborating with nonprofits, businesses, and government associations in order to bond Snooze to the local community. Maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating, and terminating based on company policy. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures. Schedule labor by anticipating sales while ensuring all positions are filled and labor cost objectives are met. Continually strive to develop all staff in managerial and professional skills, building Snooze s future leadership. Consistently monitor financial controls to assure objectives are met in sales, costs, labor, etc. Control cash and receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies. Prepare all required paperwork, including forms, reports performance reviews, and schedules in an organized and timely manner. Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests. Ensure that all food and beverage products are consistently prepared and served according to Snooze standards. Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance. Create and maintain a fun, safe, and rewarding work environment for all Snoozers Is this the role for you? General Managers at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and service generally involving at least 4+ years of operations and leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant s trading area. Be able to work in a standing position for long periods (up to 10 hours) and have the stamina to work 50 to 55 hours per week. Let s talk about safety Your safety is our priority. Because of that, it is every Snoozer s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
May 16, 2024
Full time
Job Description Snooze Who Are We? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one no matter which side of noon it s on. We re the place where you can be you, and where our regulars are anything but. Everyone s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The General Manager Role at Snooze You are the face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction. The importance of this role simply can t be overstated, as the success of the restaurant lies in your hands. Some of your objectives may include the planning, organizing, training, and leadership necessary to achieve objectives in sales, costs, labor, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation, community engagement, and sustainability. You are an active member of your community and are responsible for generating and reaching all sales objectives while creating and maintaining an environment consistent with the Snooze Compass and service standards. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. Competitive quarterly operational performance bonus Additional competitive yearly bonus for incredible P&L management Long-term incentive program rewarding 5 years of service with a cash bonus, time off, and funds for personal development No late nights you ll be home by dinner time every night! $50 per month for cell phone reimbursement due to using your personal phone for restaurant support (reimbursed monthly) Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer-paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays - Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits including potential field trips, community engagement, personal and professional growth, and advancement opportunities Unlimited dance parties! The Position Specifics Completely understand all Snooze policies, procedures, standards, specifications, guidelines, and expectations. Ensure that all guests feel welcome and are given responsive, friendly, courteous, and exceptional service. Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions. Assume 100% responsibility for the quality of products served and service given to guests while also achieving Snooze objectives for sales and growth. Develop, plan, and carry out all restaurant marketing, advertising, and promotional activities and campaigns. Develop relationships with the local community, collaborating with nonprofits, businesses, and government associations in order to bond Snooze to the local community. Maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating, and terminating based on company policy. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures. Schedule labor by anticipating sales while ensuring all positions are filled and labor cost objectives are met. Continually strive to develop all staff in managerial and professional skills, building Snooze s future leadership. Consistently monitor financial controls to assure objectives are met in sales, costs, labor, etc. Control cash and receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies. Prepare all required paperwork, including forms, reports performance reviews, and schedules in an organized and timely manner. Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests. Ensure that all food and beverage products are consistently prepared and served according to Snooze standards. Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance. Create and maintain a fun, safe, and rewarding work environment for all Snoozers Is this the role for you? General Managers at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and service generally involving at least 4+ years of operations and leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant s trading area. Be able to work in a standing position for long periods (up to 10 hours) and have the stamina to work 50 to 55 hours per week. Let s talk about safety Your safety is our priority. Because of that, it is every Snoozer s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
Job Description Foodservice Kitchen Design & Equipment Sales Associate About Us M. J. Kellner is a locally owned broadline foodservice distributor. We have everything a commercial kitchen needs to operate. We sell to restaurants, nursing homes, hospitals, and schools within a 125-mile radius of Springfield. We have been serving central Illinois for more than 100 years and are proud members of this community. Bill Kellner, our third-generation owner, did not have a 4th generation to carry on the family legacy, so he initiated an Employee Stock Ownership Plan in 2013. On October 31, 2021, the company became 100% employee owned. This is at no cost to our employees and is a very generous retirement benefit for us to look forward to and work hard for every day. We come to work each day to exceed all of our customers' food service needs and to be their most trusted and reliable partner. Summary The Foodservice Kitchen Equipment Associate is responsible for learning from the Equipment Specialist all aspects of large equipment layout and design projects and securing bids for equipment sales. The Specialist is also responsible for learning from the Equipment Manager small wares and all sales matters related to current customers and working to gain new customers for M. J. Kellner's Equipment Division. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responds to projects and bids new projects with guidance from Equipment Specialist Learns to draw kitchen layout and communicates with architect and engineer on project Specifies equipment needs and consults with end user until layout is satisfactory Begins to utilize AutoCAD Provides price quotes to customers through utilization of Auto Quotes database Provides timely and accurate information for product knowledge requests Formally bids on projects, negotiates pricing, secures bid bonds and performance bonds, and learns about competition Completes contracts and other paperwork that may be required if a bid is won Visits job sites to provide specifications on equipment Increases sales revenue to meet assigned targets Keeps informed of new products, services, and other general information of interest to customers Attends all M. J. Kellner Food Shows to maintain product knowledge and network with customers and vendors Receives and resolves customer complaints and troubleshoots problems for customers Calls on potential customers to grow territory Works with the accounting department to communicate the company's credit collection process and attends quarterly credit meetings Performs other job-related duties and responsibilities as assigned Competencies Customer Focus Ability to Problem Solve Communication Proficiency Time Management/Organizational Skills Ethical Conduct Flexibility Professional Etiquette Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job also operates at customer locations, outdoor, warehouse, restaurant, and kitchen settings. In these settings, it is often difficult to regulate temperature, so extreme heat and cold may be experienced. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office or food products and supplies. Position Type and Expected Hours of Work This is a full-time, exempt position. Days and hours of work are Monday-Friday, 8:00 am 4:30 pm. This position sometimes requires long hours and weekend work. Travel Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Required Education and Experience High school diploma or equivalent Recognition of advanced skills in Microsoft Office Suite Preferred Education and Experience Associate's Degree or better in related field Computer-Aided Design (CAD) certification Professional sales experience Additional Eligibility qualifications None required for this position. AAP/EEO statement M. J. Kellner Co., Inc. is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Compensation details: 0 Yearly Salary PI10618af5-
May 16, 2024
Full time
Job Description Foodservice Kitchen Design & Equipment Sales Associate About Us M. J. Kellner is a locally owned broadline foodservice distributor. We have everything a commercial kitchen needs to operate. We sell to restaurants, nursing homes, hospitals, and schools within a 125-mile radius of Springfield. We have been serving central Illinois for more than 100 years and are proud members of this community. Bill Kellner, our third-generation owner, did not have a 4th generation to carry on the family legacy, so he initiated an Employee Stock Ownership Plan in 2013. On October 31, 2021, the company became 100% employee owned. This is at no cost to our employees and is a very generous retirement benefit for us to look forward to and work hard for every day. We come to work each day to exceed all of our customers' food service needs and to be their most trusted and reliable partner. Summary The Foodservice Kitchen Equipment Associate is responsible for learning from the Equipment Specialist all aspects of large equipment layout and design projects and securing bids for equipment sales. The Specialist is also responsible for learning from the Equipment Manager small wares and all sales matters related to current customers and working to gain new customers for M. J. Kellner's Equipment Division. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responds to projects and bids new projects with guidance from Equipment Specialist Learns to draw kitchen layout and communicates with architect and engineer on project Specifies equipment needs and consults with end user until layout is satisfactory Begins to utilize AutoCAD Provides price quotes to customers through utilization of Auto Quotes database Provides timely and accurate information for product knowledge requests Formally bids on projects, negotiates pricing, secures bid bonds and performance bonds, and learns about competition Completes contracts and other paperwork that may be required if a bid is won Visits job sites to provide specifications on equipment Increases sales revenue to meet assigned targets Keeps informed of new products, services, and other general information of interest to customers Attends all M. J. Kellner Food Shows to maintain product knowledge and network with customers and vendors Receives and resolves customer complaints and troubleshoots problems for customers Calls on potential customers to grow territory Works with the accounting department to communicate the company's credit collection process and attends quarterly credit meetings Performs other job-related duties and responsibilities as assigned Competencies Customer Focus Ability to Problem Solve Communication Proficiency Time Management/Organizational Skills Ethical Conduct Flexibility Professional Etiquette Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job also operates at customer locations, outdoor, warehouse, restaurant, and kitchen settings. In these settings, it is often difficult to regulate temperature, so extreme heat and cold may be experienced. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office or food products and supplies. Position Type and Expected Hours of Work This is a full-time, exempt position. Days and hours of work are Monday-Friday, 8:00 am 4:30 pm. This position sometimes requires long hours and weekend work. Travel Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Required Education and Experience High school diploma or equivalent Recognition of advanced skills in Microsoft Office Suite Preferred Education and Experience Associate's Degree or better in related field Computer-Aided Design (CAD) certification Professional sales experience Additional Eligibility qualifications None required for this position. AAP/EEO statement M. J. Kellner Co., Inc. is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Compensation details: 0 Yearly Salary PI10618af5-
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $15.00 an hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 This Food & Beverage Associate Position Is For You, If You Enjoy: Preparing food and beverages according to Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace Maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores. Working at the Stewart Interational Airport Your Team is counting on you as a Food & Beverage Sales Associate to: Provide flexibility to work any day of the week, including weekends & holidays Work a full time schedule from 12pm-8:30pm Food & Beverage Sales Associate Key Accountabilities: Acknowledge and greet customers as they enter the cafe/store Take customers' food and beverage orders efficiently and accurately in the cafe Follow all company policies, cash handling policies and special store loss prevention procedures Communicate effectively with customers, fellow employees, and store management Effectively operate a cash register Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire cafe/store Be knowledgeable and familiar with the surrounding businesses/offerings within the facility Communicate pricing, out of date, and inventory issues with management Assist other store employees in maintaining security Stock merchandise Inform management of any out of stock situations Help maintain a neat, clean, organized cafe/store, which includes sweeping, dusting, and straightening of merchandise Perform related work as assigned Required Qualifications: Ability to interact with diverse personalities Basic computer skills High degree of interpersonal skills Be able to lift 40 pounds Prior experience operating a cash register Prior Food & Beverage experience Prior stockroom or warehouse experience High School Diploma or equivalent Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
May 16, 2024
Full time
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $15.00 an hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 This Food & Beverage Associate Position Is For You, If You Enjoy: Preparing food and beverages according to Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace Maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores. Working at the Stewart Interational Airport Your Team is counting on you as a Food & Beverage Sales Associate to: Provide flexibility to work any day of the week, including weekends & holidays Work a full time schedule from 12pm-8:30pm Food & Beverage Sales Associate Key Accountabilities: Acknowledge and greet customers as they enter the cafe/store Take customers' food and beverage orders efficiently and accurately in the cafe Follow all company policies, cash handling policies and special store loss prevention procedures Communicate effectively with customers, fellow employees, and store management Effectively operate a cash register Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire cafe/store Be knowledgeable and familiar with the surrounding businesses/offerings within the facility Communicate pricing, out of date, and inventory issues with management Assist other store employees in maintaining security Stock merchandise Inform management of any out of stock situations Help maintain a neat, clean, organized cafe/store, which includes sweeping, dusting, and straightening of merchandise Perform related work as assigned Required Qualifications: Ability to interact with diverse personalities Basic computer skills High degree of interpersonal skills Be able to lift 40 pounds Prior experience operating a cash register Prior Food & Beverage experience Prior stockroom or warehouse experience High School Diploma or equivalent Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $15.00 an hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 This Food & Beverage Associate Position Is For You, If You Enjoy: Preparing food and beverages according to Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace Maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores. Working at the Stewart Interational Airport Your Team is counting on you as a Food & Beverage Sales Associate to: Provide flexibility to work any day of the week, including weekends & holidays Work a full time schedule from 12pm-8:30pm Food & Beverage Sales Associate Key Accountabilities: Acknowledge and greet customers as they enter the cafe/store Take customers' food and beverage orders efficiently and accurately in the cafe Follow all company policies, cash handling policies and special store loss prevention procedures Communicate effectively with customers, fellow employees, and store management Effectively operate a cash register Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire cafe/store Be knowledgeable and familiar with the surrounding businesses/offerings within the facility Communicate pricing, out of date, and inventory issues with management Assist other store employees in maintaining security Stock merchandise Inform management of any out of stock situations Help maintain a neat, clean, organized cafe/store, which includes sweeping, dusting, and straightening of merchandise Perform related work as assigned Required Qualifications: Ability to interact with diverse personalities Basic computer skills High degree of interpersonal skills Be able to lift 40 pounds Prior experience operating a cash register Prior Food & Beverage experience Prior stockroom or warehouse experience High School Diploma or equivalent Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
May 16, 2024
Full time
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $15.00 an hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 This Food & Beverage Associate Position Is For You, If You Enjoy: Preparing food and beverages according to Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace Maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores. Working at the Stewart Interational Airport Your Team is counting on you as a Food & Beverage Sales Associate to: Provide flexibility to work any day of the week, including weekends & holidays Work a full time schedule from 12pm-8:30pm Food & Beverage Sales Associate Key Accountabilities: Acknowledge and greet customers as they enter the cafe/store Take customers' food and beverage orders efficiently and accurately in the cafe Follow all company policies, cash handling policies and special store loss prevention procedures Communicate effectively with customers, fellow employees, and store management Effectively operate a cash register Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire cafe/store Be knowledgeable and familiar with the surrounding businesses/offerings within the facility Communicate pricing, out of date, and inventory issues with management Assist other store employees in maintaining security Stock merchandise Inform management of any out of stock situations Help maintain a neat, clean, organized cafe/store, which includes sweeping, dusting, and straightening of merchandise Perform related work as assigned Required Qualifications: Ability to interact with diverse personalities Basic computer skills High degree of interpersonal skills Be able to lift 40 pounds Prior experience operating a cash register Prior Food & Beverage experience Prior stockroom or warehouse experience High School Diploma or equivalent Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.