Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
Apr 26, 2024
Full time
Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 08, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 06, 2024
Full time
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
May 01, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
The Branches of Framingham, Assisted Living and Memory Care Community, is hiring a Part Time Front Desk Receptionist to work every Saturday 4pm-8pm. Great opportunity for a Student. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at The Branches of Framingham you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others
May 01, 2024
Full time
The Branches of Framingham, Assisted Living and Memory Care Community, is hiring a Part Time Front Desk Receptionist to work every Saturday 4pm-8pm. Great opportunity for a Student. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at The Branches of Framingham you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others
DoubleTree by Hilton Manchester Downtown
Manchester, New Hampshire
Overview FOOD & BEVERAGE SUPERVISOR - FULL TIME We are currently seeking a highly motivated and experienced individual to join our team as a Food & Beverage Supervisor. This position will play a pivotal role in assisting with the oversight of the restaurant, or our 65,000 square feet of function and event space. Responsibilities: Assist the F&B management team in the daily operations of restaurant or function and event space. Collaborate with the Food & Beverage Managers to ensure seamless operations and exceptional guest experiences. Provide leadership and support to restaurant or banquet staff, including training and oversight. Maintain high standards of service quality, cleanliness, and safety in all food and beverage areas. Assist in the oversight and execution of a variety of events, including weddings, conferences, and social gatherings. Handle guest inquiries, feedback, and special requests in a professional and efficient manner. Perform other duties as assigned by the Food & Beverage Management team. Requirements: A minimum of three years of previous experience in a supervisory role within the food and beverage industry. Strong leadership skills with the ability to motivate and empower a diverse team. Excellent communication, organization, and problem-solving abilities. Solid knowledge of operating computers. Knowledge of food safety regulations and sanitation standards. Flexibility to work evenings, weekends, and holidays as required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay: Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Join our team and be part of an exciting and dynamic hospitality environment, where you'll have the opportunity to contribute to the success of the restaurant or our extensive event space. Apply now to become our Food & Beverage Supervisor. Responsibilities A minimum of three years of previous experience in a supervisory role within the food and beverage industry. PI85d70a1-
May 09, 2024
Full time
Overview FOOD & BEVERAGE SUPERVISOR - FULL TIME We are currently seeking a highly motivated and experienced individual to join our team as a Food & Beverage Supervisor. This position will play a pivotal role in assisting with the oversight of the restaurant, or our 65,000 square feet of function and event space. Responsibilities: Assist the F&B management team in the daily operations of restaurant or function and event space. Collaborate with the Food & Beverage Managers to ensure seamless operations and exceptional guest experiences. Provide leadership and support to restaurant or banquet staff, including training and oversight. Maintain high standards of service quality, cleanliness, and safety in all food and beverage areas. Assist in the oversight and execution of a variety of events, including weddings, conferences, and social gatherings. Handle guest inquiries, feedback, and special requests in a professional and efficient manner. Perform other duties as assigned by the Food & Beverage Management team. Requirements: A minimum of three years of previous experience in a supervisory role within the food and beverage industry. Strong leadership skills with the ability to motivate and empower a diverse team. Excellent communication, organization, and problem-solving abilities. Solid knowledge of operating computers. Knowledge of food safety regulations and sanitation standards. Flexibility to work evenings, weekends, and holidays as required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay: Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Join our team and be part of an exciting and dynamic hospitality environment, where you'll have the opportunity to contribute to the success of the restaurant or our extensive event space. Apply now to become our Food & Beverage Supervisor. Responsibilities A minimum of three years of previous experience in a supervisory role within the food and beverage industry. PI85d70a1-
DoubleTree by Hilton Manchester Downtown
Manchester, New Hampshire
Overview Hotel Night Auditor / Guest Service Agent -Full Time / Part Time Join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown. We are seeking an organized, dependable, and passionate candidate to fill our Night Auditor position. The shifts are 3 rd shift Friday, Saturday, and Sunday. If you are seeking full-time employment with full-time benefits we can add some second shift Guest Service Agent shifts. Previous Hotel Font Desk experience is required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay : Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Responsibilities Previous Hotel Font Desk experience is required. PI9580fdda1e01-4726
May 09, 2024
Full time
Overview Hotel Night Auditor / Guest Service Agent -Full Time / Part Time Join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown. We are seeking an organized, dependable, and passionate candidate to fill our Night Auditor position. The shifts are 3 rd shift Friday, Saturday, and Sunday. If you are seeking full-time employment with full-time benefits we can add some second shift Guest Service Agent shifts. Previous Hotel Font Desk experience is required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay : Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Responsibilities Previous Hotel Font Desk experience is required. PI9580fdda1e01-4726
DoubleTree by Hilton Manchester Downtown
Manchester, New Hampshire
Overview FOOD & BEVERAGE SUPERVISOR - FULL TIME We are currently seeking a highly motivated and experienced individual to join our team as a Food & Beverage Supervisor. This position will play a pivotal role in assisting with the oversight of the restaurant, or our 65,000 square feet of function and event space. Responsibilities: Assist the F&B management team in the daily operations of restaurant or function and event space. Collaborate with the Food & Beverage Managers to ensure seamless operations and exceptional guest experiences. Provide leadership and support to restaurant or banquet staff, including training and oversight. Maintain high standards of service quality, cleanliness, and safety in all food and beverage areas. Assist in the oversight and execution of a variety of events, including weddings, conferences, and social gatherings. Handle guest inquiries, feedback, and special requests in a professional and efficient manner. Perform other duties as assigned by the Food & Beverage Management team. Requirements: A minimum of three years of previous experience in a supervisory role within the food and beverage industry. Strong leadership skills with the ability to motivate and empower a diverse team. Excellent communication, organization, and problem-solving abilities. Solid knowledge of operating computers. Knowledge of food safety regulations and sanitation standards. Flexibility to work evenings, weekends, and holidays as required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay: Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Join our team and be part of an exciting and dynamic hospitality environment, where you'll have the opportunity to contribute to the success of the restaurant or our extensive event space. Apply now to become our Food & Beverage Supervisor. Responsibilities A minimum of three years of previous experience in a supervisory role within the food and beverage industry. PI85d70a1-
May 09, 2024
Full time
Overview FOOD & BEVERAGE SUPERVISOR - FULL TIME We are currently seeking a highly motivated and experienced individual to join our team as a Food & Beverage Supervisor. This position will play a pivotal role in assisting with the oversight of the restaurant, or our 65,000 square feet of function and event space. Responsibilities: Assist the F&B management team in the daily operations of restaurant or function and event space. Collaborate with the Food & Beverage Managers to ensure seamless operations and exceptional guest experiences. Provide leadership and support to restaurant or banquet staff, including training and oversight. Maintain high standards of service quality, cleanliness, and safety in all food and beverage areas. Assist in the oversight and execution of a variety of events, including weddings, conferences, and social gatherings. Handle guest inquiries, feedback, and special requests in a professional and efficient manner. Perform other duties as assigned by the Food & Beverage Management team. Requirements: A minimum of three years of previous experience in a supervisory role within the food and beverage industry. Strong leadership skills with the ability to motivate and empower a diverse team. Excellent communication, organization, and problem-solving abilities. Solid knowledge of operating computers. Knowledge of food safety regulations and sanitation standards. Flexibility to work evenings, weekends, and holidays as required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay: Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Join our team and be part of an exciting and dynamic hospitality environment, where you'll have the opportunity to contribute to the success of the restaurant or our extensive event space. Apply now to become our Food & Beverage Supervisor. Responsibilities A minimum of three years of previous experience in a supervisory role within the food and beverage industry. PI85d70a1-
DoubleTree by Hilton Manchester Downtown
Manchester, New Hampshire
Overview Hotel Night Auditor / Guest Service Agent -Full Time / Part Time Join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown. We are seeking an organized, dependable, and passionate candidate to fill our Night Auditor position. The shifts are 3 rd shift Friday, Saturday, and Sunday. If you are seeking full-time employment with full-time benefits we can add some second shift Guest Service Agent shifts. Previous Hotel Font Desk experience is required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay : Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Responsibilities Previous Hotel Font Desk experience is required. PI9580fdda1e01-4726
May 09, 2024
Full time
Overview Hotel Night Auditor / Guest Service Agent -Full Time / Part Time Join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown. We are seeking an organized, dependable, and passionate candidate to fill our Night Auditor position. The shifts are 3 rd shift Friday, Saturday, and Sunday. If you are seeking full-time employment with full-time benefits we can add some second shift Guest Service Agent shifts. Previous Hotel Font Desk experience is required. Why join us? Exceptional Benefits: Enjoy a variety of full benefit plans, including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, quarterly bonuses, and monthly employee celebration CARE Rallies. Weekly Pay : Get paid every Friday. Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests. Responsibilities Previous Hotel Font Desk experience is required. PI9580fdda1e01-4726
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
May 09, 2024
Full time
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
Lincolnwood Place - Senior Lifestyle
Lincolnwood, Illinois
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
May 09, 2024
Full time
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $17.00 - $20.00 / hour
May 09, 2024
Full time
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $17.00 - $20.00 / hour
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $17.00 - $20.00 / hour
May 09, 2024
Full time
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $17.00 - $20.00 / hour
Lincolnwood Place - Senior Lifestyle
Lincolnwood, Illinois
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
May 09, 2024
Full time
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Lincolnwood Place - Senior Lifestyle
Lincolnwood, Illinois
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
May 09, 2024
Full time
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $15.00 - $18.00 / hour
May 09, 2024
Full time
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $15.00 - $18.00 / hour