STARTING AT $20.50/HOUR! Job Duties: Reports to Executive Chef and/or Executive Sous Chef. Assumes complete leadership of the kitchen and its staff in the absence of the Executive Chef or Executive Sous Chef Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Supervises: Prep, production, cleaning, organizing and on the job training Report recommendations for maintenance, repair and upkeep of the kitchen and its equipment. Helps plan sustainability procedures in the kitchen. Assists in food procurement, delivery, storage and issuing of food items. Expedites food orders during peak service hours. Checks mise en place before service time and inspects presentation of food items to ensure that quality standards are met. Understands and consistently follows proper sanitation practices including those for personal hygiene. Comply with all Six Flags Discovery Kingdom policies and procedures Assist Guests in a friendly and courteous manner Operate in a safe manner Willfully perform duties in any department at Six Flags Discovery Kingdom when necessary Be an active team member Maintain a clean and safe environment for guests and team members Follow all delegated tasks assigned Perform other incidental and related duties as required and assigned Asset protection and inventory control Responsible for quality assurance at all times Coordinating scheduled breaks day to day Accountable for Labor Violations Daily Temperature Logs for multiple food units Minimum Requirements: Must Be 21 or older Must be reliable and punctual Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, reach. Must be able to lift, push or pull up to 90 LBs Able to perform continuous, repetitive motions. Work in hot, humid and noisy environment. For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Available to work evenings, nights, weekends, and holidays Must pass a background screening Must have 5 or more years experience in a leadership position. Must have 5 or more years experience in a prep or cook position in industrial food and beverage. Must have strong verbal and written skills Solid organizational skills Must be able to work indoors with artificial lighting and outdoors in all weather conditions Must be Serve Safe certified or have a current food handlers card. A general knowledge of industrial kitchen equipment Skilled in handling emergency situations and resolving promptly Must be flexible and adaptable to changing situations. Must be compassionate and work with tact and ethical awareness. Must demonstrate good interpersonal skills Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. Six Flags is committed to maintaining employee and guest safety at all times. Employees are required to conduct daily health screenings, and follow strict sanitization and cleanliness protocols. If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
Apr 26, 2024
Full time
STARTING AT $20.50/HOUR! Job Duties: Reports to Executive Chef and/or Executive Sous Chef. Assumes complete leadership of the kitchen and its staff in the absence of the Executive Chef or Executive Sous Chef Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Supervises: Prep, production, cleaning, organizing and on the job training Report recommendations for maintenance, repair and upkeep of the kitchen and its equipment. Helps plan sustainability procedures in the kitchen. Assists in food procurement, delivery, storage and issuing of food items. Expedites food orders during peak service hours. Checks mise en place before service time and inspects presentation of food items to ensure that quality standards are met. Understands and consistently follows proper sanitation practices including those for personal hygiene. Comply with all Six Flags Discovery Kingdom policies and procedures Assist Guests in a friendly and courteous manner Operate in a safe manner Willfully perform duties in any department at Six Flags Discovery Kingdom when necessary Be an active team member Maintain a clean and safe environment for guests and team members Follow all delegated tasks assigned Perform other incidental and related duties as required and assigned Asset protection and inventory control Responsible for quality assurance at all times Coordinating scheduled breaks day to day Accountable for Labor Violations Daily Temperature Logs for multiple food units Minimum Requirements: Must Be 21 or older Must be reliable and punctual Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, reach. Must be able to lift, push or pull up to 90 LBs Able to perform continuous, repetitive motions. Work in hot, humid and noisy environment. For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Available to work evenings, nights, weekends, and holidays Must pass a background screening Must have 5 or more years experience in a leadership position. Must have 5 or more years experience in a prep or cook position in industrial food and beverage. Must have strong verbal and written skills Solid organizational skills Must be able to work indoors with artificial lighting and outdoors in all weather conditions Must be Serve Safe certified or have a current food handlers card. A general knowledge of industrial kitchen equipment Skilled in handling emergency situations and resolving promptly Must be flexible and adaptable to changing situations. Must be compassionate and work with tact and ethical awareness. Must demonstrate good interpersonal skills Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. Six Flags is committed to maintaining employee and guest safety at all times. Employees are required to conduct daily health screenings, and follow strict sanitization and cleanliness protocols. If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
Job Description Job Description COORDINATOR - CAFE SALES Job ID 9 Category Marketing/Sales Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. Write and negotiate sales and marketing contracts according to Corporateprocedures Delphi Administration Primary responsibility for all input and reporting functions for Delphi. Assembling of the Cafe Event Calendar and Brand Calendar Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge Communication and follow up with Group Travel Planners and marketing partners Administration of package programs Ensure receipt of payment from client by following Corporate procedures Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.) Updating of cafe website to be communicated with Support Center On-Line Marketing team Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments. Liaise between Support Center Sales & Marketing departments and the cafes Work with SM, GM, and KM to ensure that contract/menu is executable Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff Coordinate operations between departments Attend client functions marketing events and designated parties to provide support and representation of the department Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand Maintain high morale Operate ethically to protect the image of Hard Rock Utilize programs designed to help Save the Planet This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Some college coursework SKILLS Presentation of a professional image to guests, clients, and potential function coordinators Composure during stressful events Possession of a take charge attitude tempered with diplomacy Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event Must possess strong communication and listening skills, excellent reading and writing Comprehend professional language, either written or spoken, to communicate Ability to effectively present information in one-on-one and small group situations to other employees of the organization Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment Ability to travel via auto or airplane for long periods of time
Apr 26, 2024
Full time
Job Description Job Description COORDINATOR - CAFE SALES Job ID 9 Category Marketing/Sales Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. Write and negotiate sales and marketing contracts according to Corporateprocedures Delphi Administration Primary responsibility for all input and reporting functions for Delphi. Assembling of the Cafe Event Calendar and Brand Calendar Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge Communication and follow up with Group Travel Planners and marketing partners Administration of package programs Ensure receipt of payment from client by following Corporate procedures Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.) Updating of cafe website to be communicated with Support Center On-Line Marketing team Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments. Liaise between Support Center Sales & Marketing departments and the cafes Work with SM, GM, and KM to ensure that contract/menu is executable Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff Coordinate operations between departments Attend client functions marketing events and designated parties to provide support and representation of the department Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand Maintain high morale Operate ethically to protect the image of Hard Rock Utilize programs designed to help Save the Planet This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Some college coursework SKILLS Presentation of a professional image to guests, clients, and potential function coordinators Composure during stressful events Possession of a take charge attitude tempered with diplomacy Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event Must possess strong communication and listening skills, excellent reading and writing Comprehend professional language, either written or spoken, to communicate Ability to effectively present information in one-on-one and small group situations to other employees of the organization Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment Ability to travel via auto or airplane for long periods of time
JOIN OUR FUN-EMPLOYED FAMILY! Use your event planning and operations skills to assist with developing, planning, and marketing great events at our Truman Little White House with pride and enthusiasm! Become a CASTmember of the Nations Storyteller Position Purpose As a member of the management team at the Little White House Museum, you are to share in the responsibilities to promote the Key West Harry S. Truman Foundation and its mission to share the history of the American Presidency. This position will market and increase sales for our location as a venue for events and meetings with pride and enthusiasm. As an event coordinator the job duties include coordinating the activities of staff, service, personnel, and clients to ensure the event is a success. As the Operations Assistant, job duties include assisting in the supervision of the staff and overseeing the daily operations of the museum. Employee Benefits Competitive pay and paid training: $60K per year + Commission All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans. All FT, PT and Seasonal employees are eligible for: Paid sick time. 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available. Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. (Employer pays 100%) Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Functions Assist the Operations Manager in managing and supervising the managers and employees in achieving goals; plan and organize workloads and staff assignments/schedules to ensure the most effective use of staff. Consult with clients to determine objectives and requirements for events and solicit new clients through cold calls. Follow-up on all events before, during, and after the event to ensure all information is correct and resolve any problems that arise. In the Operations Manager's absence, assist in the day-to-day operations of the staff and museum. Required Knowledge, Skills and Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations. Must be able to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency. Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
Apr 25, 2024
Full time
JOIN OUR FUN-EMPLOYED FAMILY! Use your event planning and operations skills to assist with developing, planning, and marketing great events at our Truman Little White House with pride and enthusiasm! Become a CASTmember of the Nations Storyteller Position Purpose As a member of the management team at the Little White House Museum, you are to share in the responsibilities to promote the Key West Harry S. Truman Foundation and its mission to share the history of the American Presidency. This position will market and increase sales for our location as a venue for events and meetings with pride and enthusiasm. As an event coordinator the job duties include coordinating the activities of staff, service, personnel, and clients to ensure the event is a success. As the Operations Assistant, job duties include assisting in the supervision of the staff and overseeing the daily operations of the museum. Employee Benefits Competitive pay and paid training: $60K per year + Commission All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans. All FT, PT and Seasonal employees are eligible for: Paid sick time. 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available. Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. (Employer pays 100%) Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Functions Assist the Operations Manager in managing and supervising the managers and employees in achieving goals; plan and organize workloads and staff assignments/schedules to ensure the most effective use of staff. Consult with clients to determine objectives and requirements for events and solicit new clients through cold calls. Follow-up on all events before, during, and after the event to ensure all information is correct and resolve any problems that arise. In the Operations Manager's absence, assist in the day-to-day operations of the staff and museum. Required Knowledge, Skills and Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations. Must be able to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency. Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Apr 21, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
Apr 17, 2024
FullTime/PartTime
Explore an incredible opportunity to craft unforgettable vacations and facilitate business travel in collaboration with leading Hotels, Cruise Lines, Theme Parks, and more!
Key Highlights:
Comprehensive Training Provided
Flexible PT or FT Work Options
No Prior Experience Required
Accessible via Computer or Smartphone
Enjoy Travel Perks and Major Benefits
Age Requirement: 18+
Preferred Applicants: Residents of the USA and Mexico
Roles & Responsibilities:
Coordinate travel arrangements for businesses, sports teams, weddings, and vacations
Identify customer preferences, including schedules, costs, and payment plans
Design and organize tour packages, excursions, and day trips
Secure reservations for travel, hotels, flights, rental cars, special events, and honeymoons
Deliver essential documentation to clients, such as authorization forms, flight tickets, and theme park passes
Provide alternative booking solutions in case of changes before or during the trip.
About Us The Westin St. Louis boasts 263 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team's development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests. Responsibilities Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Supervise the night audit/hotel associates; review and verify daily work. Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. Control the Night Audit Bank. Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports. Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner. Prepare the daily activity sheet, report all noteworthy events and serious accounting violations. Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Apr 26, 2024
Full time
About Us The Westin St. Louis boasts 263 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team's development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests. Responsibilities Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Supervise the night audit/hotel associates; review and verify daily work. Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. Control the Night Audit Bank. Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports. Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner. Prepare the daily activity sheet, report all noteworthy events and serious accounting violations. Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 26, 2024
Full time
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Description: The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our food and beverage team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy being outdoors, meeting new people, and putting on events we would love to talk to you! The Sand Castle Café is an onsite restaurant open 7 days a week in the summer season (reduced hours October-April) that serves everything from breakfast burritos & lattes to handmade pizza and beer from local breweries. Our staff also does specialized catering events throughout the year! WORKING HOURS/DETAILS: Reports to the Food & Beverage Manager Part-time/Full Time - 15-30 hours per week depending on the occupancy of the park Most hours available Thursday-Sunday evenings, but flexible availability a plus $18/ per hour & up depending on experience Pooled tips RESPONSIBILITIES • Ensures customers receive a high level of service consistent with our customer service philosophy • Communicate with all staff and management using Basecamp System • Enforce campground policies and implement solutions consistent with goals of park • Proactive guest management to ensure positive environment for all guests • Coordinate with Guest Service staff for problem resolution when applicable • Utilize creative problem-solving skills • Prepare breakfast, lunch & dinner depending on the season in a café style food service kitchen • Be comfortable using a variety of kitchen appliances and utensils • Food prep for all meals during shift • Clean and maintain food prep area according to Health Code • Clean all appliances and equipment daily • Cashier and process orders • Assist with perishable and non perishable inventory on a weekly basis • Other duties as assigned Requirements: • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Ability to thrive in a fast-paced environment • Actively communicate both verbally and written • Must have prior line/short order cooking experience • Have or acquire a Food Handler's Permit • Comfortable serving alcohol & handling raw food • Not afraid to try new recipes! Applicants must be at least 18 years old. PM21 PI735f9ba1-
Apr 26, 2024
Full time
Description: The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our food and beverage team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy being outdoors, meeting new people, and putting on events we would love to talk to you! The Sand Castle Café is an onsite restaurant open 7 days a week in the summer season (reduced hours October-April) that serves everything from breakfast burritos & lattes to handmade pizza and beer from local breweries. Our staff also does specialized catering events throughout the year! WORKING HOURS/DETAILS: Reports to the Food & Beverage Manager Part-time/Full Time - 15-30 hours per week depending on the occupancy of the park Most hours available Thursday-Sunday evenings, but flexible availability a plus $18/ per hour & up depending on experience Pooled tips RESPONSIBILITIES • Ensures customers receive a high level of service consistent with our customer service philosophy • Communicate with all staff and management using Basecamp System • Enforce campground policies and implement solutions consistent with goals of park • Proactive guest management to ensure positive environment for all guests • Coordinate with Guest Service staff for problem resolution when applicable • Utilize creative problem-solving skills • Prepare breakfast, lunch & dinner depending on the season in a café style food service kitchen • Be comfortable using a variety of kitchen appliances and utensils • Food prep for all meals during shift • Clean and maintain food prep area according to Health Code • Clean all appliances and equipment daily • Cashier and process orders • Assist with perishable and non perishable inventory on a weekly basis • Other duties as assigned Requirements: • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Ability to thrive in a fast-paced environment • Actively communicate both verbally and written • Must have prior line/short order cooking experience • Have or acquire a Food Handler's Permit • Comfortable serving alcohol & handling raw food • Not afraid to try new recipes! Applicants must be at least 18 years old. PM21 PI735f9ba1-
PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accordance with BVHS and Sodexo standard methods, recipes, special diets or as directed by the Manager of Food and Nutrition. JOB DUTIES/RESPONSIBILITIES Duty 1: Food Quality- Prepares products to highest quality on a consistent basis. Assures plate presentation and panning are fresh, neat, and colorful. Duty 2: Food Preparation- Able to assemble foods according to recipe guidelines and standards. Measures and follows directions accurately. Adheres to HAACP guidelines. Duty 3: Sanitation and Cleaning- Cleans and sanitizes workstation in accordance to BVRHC, Sodexo, department and all other regulatory agencies. Duty 4: Record Keeping- Maintain accurate record keeping in specific areas (cafeteria and Healing Grounds) for food temperatures logs, equipment, cash worksheets, and production logs per established guidelines. May be responsible for handling cash, counting cash drawers, reconciling cash at end of shift. Duty 5: Productivity- Promptly initiates assignments and proceeds in an efficient and timely manner. Checks production catering sheets to prioritize workload for the day or review meetings for the day to determine Healing Grounds may be busy. Meets established deadlines and the needs of the organization in the specific area (Catering or Healing Grounds). Duty 6: Safety Focus- Attends monthly safety inservices and practices safety in the daily performance of tasks . Duty 7: Meeting Attendance- attends meetings on a monthly basis. Completes documentation related to inservices, mandatories, and competencies without prompting. Duty 8: Communication- Keeps coworkers abreast of job function changes; maintains accurate job function with the guidance of the management team. Duty 9: Cashier Accuracy - Reconciliation of drawer and deposit within the 5% accuracy standard as established by Sodexo/Department Cashier Guidelines. Duty 10: Takes action and assists with problem resolution as problems arise. Promotes an atmosphere of cooperation and provides feedback to management team. REQUIRED QUALIFICATIONS Knowledgeable in proper operation of kitchen equipment Ability to operate a cash register Positive service-oriented interpersonal and communication skills required Ability to work well within a team environment; by accepting and offering honest constructive feedback; by supporting team goals and encouraging other team members Show flexibility/adaptability in meeting environmental constraints and demands placed on services. PREFERRED QUALIFICATIONS High school graduate or GED equivalent. One year cooking experience PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting and twisting. The associate will be required to stand for eight hours a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The associate must have eye-hand coordination and finger dexterity. The individual must have corrected vision and hearing in the normal range. The position requires excellent verbal, writing and reading skills to perform daily tasks.
Apr 26, 2024
Full time
PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accordance with BVHS and Sodexo standard methods, recipes, special diets or as directed by the Manager of Food and Nutrition. JOB DUTIES/RESPONSIBILITIES Duty 1: Food Quality- Prepares products to highest quality on a consistent basis. Assures plate presentation and panning are fresh, neat, and colorful. Duty 2: Food Preparation- Able to assemble foods according to recipe guidelines and standards. Measures and follows directions accurately. Adheres to HAACP guidelines. Duty 3: Sanitation and Cleaning- Cleans and sanitizes workstation in accordance to BVRHC, Sodexo, department and all other regulatory agencies. Duty 4: Record Keeping- Maintain accurate record keeping in specific areas (cafeteria and Healing Grounds) for food temperatures logs, equipment, cash worksheets, and production logs per established guidelines. May be responsible for handling cash, counting cash drawers, reconciling cash at end of shift. Duty 5: Productivity- Promptly initiates assignments and proceeds in an efficient and timely manner. Checks production catering sheets to prioritize workload for the day or review meetings for the day to determine Healing Grounds may be busy. Meets established deadlines and the needs of the organization in the specific area (Catering or Healing Grounds). Duty 6: Safety Focus- Attends monthly safety inservices and practices safety in the daily performance of tasks . Duty 7: Meeting Attendance- attends meetings on a monthly basis. Completes documentation related to inservices, mandatories, and competencies without prompting. Duty 8: Communication- Keeps coworkers abreast of job function changes; maintains accurate job function with the guidance of the management team. Duty 9: Cashier Accuracy - Reconciliation of drawer and deposit within the 5% accuracy standard as established by Sodexo/Department Cashier Guidelines. Duty 10: Takes action and assists with problem resolution as problems arise. Promotes an atmosphere of cooperation and provides feedback to management team. REQUIRED QUALIFICATIONS Knowledgeable in proper operation of kitchen equipment Ability to operate a cash register Positive service-oriented interpersonal and communication skills required Ability to work well within a team environment; by accepting and offering honest constructive feedback; by supporting team goals and encouraging other team members Show flexibility/adaptability in meeting environmental constraints and demands placed on services. PREFERRED QUALIFICATIONS High school graduate or GED equivalent. One year cooking experience PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting and twisting. The associate will be required to stand for eight hours a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The associate must have eye-hand coordination and finger dexterity. The individual must have corrected vision and hearing in the normal range. The position requires excellent verbal, writing and reading skills to perform daily tasks.