HRI Hospitality
Hyatt House Tampa Downtown, North Florida Avenue, Tampa, FL, USA
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Apr 29, 2024
Full time
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department's annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of housekeeping management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department's annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of housekeeping management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Salary:$20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for housekeeping department Plan and co-ordinate activities of housekeeping supervisors and crews Co-ordinate inspection of assigned areas Supervise staff Ensure that safety standards and departmental policies are met Supervise maintenance and repair services Co-ordinate in-house laundry services Hire and dismiss staff Additional information Work conditions and physical capabilities Combination of sitting, standing, walking How to apply By email
Apr 21, 2024
Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Salary:$20.00/hour Position:1 Responsibilities Tasks Establish and implement operational procedures for housekeeping department Plan and co-ordinate activities of housekeeping supervisors and crews Co-ordinate inspection of assigned areas Supervise staff Ensure that safety standards and departmental policies are met Supervise maintenance and repair services Co-ordinate in-house laundry services Hire and dismiss staff Additional information Work conditions and physical capabilities Combination of sitting, standing, walking How to apply By email
Live-in Housekeeper Division: Executive Hospitality Ref ID: R Location: Butler, MD 21023 Salary: $ 25 - $3 0 per hour Schedule: 5-day work week 8 hours per day Must be flexible to work weekends as needed. Accommodations: Live-in accommodations available on the property (Private apartment) Travel: Travel to summer home in Maine during the summer season Benefits: Full-benefits package is available (Paid vacation, sick days, and full health insurance) Job Title: A private couple seeks to hire an experienced Housekeeper to assist with detailed cleaning and organizing for their private estate and care for their pets. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning, and laundry management. Must be pet-friendly as there are two small dogs on the property. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel Grocery shopping and restocking all household inventories Assist with simple light cooking Help with meal service (setting up tables and serving meals) Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Live-in Housekeeper Division: Executive Hospitality Ref ID: R Location: Butler, MD 21023 Salary: $ 25 - $3 0 per hour Schedule: 5-day work week 8 hours per day Must be flexible to work weekends as needed. Accommodations: Live-in accommodations available on the property (Private apartment) Travel: Travel to summer home in Maine during the summer season Benefits: Full-benefits package is available (Paid vacation, sick days, and full health insurance) Job Title: A private couple seeks to hire an experienced Housekeeper to assist with detailed cleaning and organizing for their private estate and care for their pets. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning, and laundry management. Must be pet-friendly as there are two small dogs on the property. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel Grocery shopping and restocking all household inventories Assist with simple light cooking Help with meal service (setting up tables and serving meals) Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Full-time Housekeeper /Laundress Division: Executive Hospitality Ref ID: R Location: New York, NY 10 128 Salary: $ 35 - $ 4 5 per hour Schedule: Monday - Friday. Hours: 9 am - 6 pm Benefits: Full-benefits package is available (Health insurance stipend, PTO, Paid Holidays, sick days, overtime after 40 hours). Job Title: A private family seeks to hire an experienced detailed Housekeeper /Laundress to oversee the cleaning and organizing of a large prestigious prewar apartment (4 bedrooms and 3.5 bathrooms) in the Upper East Side of Manhattan. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing, and excellent laundress skills The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing silver Overseeing general support with laundry and organizing closets Laundry responsibilities: washing, laundering, steam-ironing and using the rotary for linens Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items Assist with guest service for parties or special events Providing excellent service to principals and guests Travel to Berkshires on occasion but the job is mainly based in Fifth Ave apt No cooking required Requirements: Minimum 5 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license is a plus SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Full-time Housekeeper /Laundress Division: Executive Hospitality Ref ID: R Location: New York, NY 10 128 Salary: $ 35 - $ 4 5 per hour Schedule: Monday - Friday. Hours: 9 am - 6 pm Benefits: Full-benefits package is available (Health insurance stipend, PTO, Paid Holidays, sick days, overtime after 40 hours). Job Title: A private family seeks to hire an experienced detailed Housekeeper /Laundress to oversee the cleaning and organizing of a large prestigious prewar apartment (4 bedrooms and 3.5 bathrooms) in the Upper East Side of Manhattan. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing, and excellent laundress skills The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing silver Overseeing general support with laundry and organizing closets Laundry responsibilities: washing, laundering, steam-ironing and using the rotary for linens Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items Assist with guest service for parties or special events Providing excellent service to principals and guests Travel to Berkshires on occasion but the job is mainly based in Fifth Ave apt No cooking required Requirements: Minimum 5 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license is a plus SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Domestic Coupl e, Live-in (Southampton, NY) Division : Executive Hospitality Ref ID : R Location : Southampton, NY 11968 Base Salary : $ 200,000 - $280,000 Job Description: A private individual seeks to hire an experienced Domestic Couple to assist with the maintenance of two properties in Southampton, NY The ideal couple will be very detailed with a strong focus on property maintenance, hospitality, and white glove service Both candidates must be extremely hands-on with a mindset that no job is too big or too small A team player mentality is required for this position and being able to maintain both the interior and exterior of the property as a team. The role will support the principals primarily in Southampton properties, with occasional travel as needed to additional properties in both Miami, FL and New York, NY. Accommodations: Live-on accommodations available - separate cottage within the property Benefits: Benefits package included (Health insurance, vacation, overtime, etc.) Compensation: Base salary for the couple up to $280 based on experience discretionary year-end bonus based on performance! Schedule: 5-day work week Must be flexible to work weekends, especially during the summer season and any special events thereafter. During the summer months of June, July, and majority of August, Principal resides full-time in Southampton and New York City Off-season: Typical off-season schedule is 9-5; hours will fluctuate when Principals are onsite. During the months of September, October and November the Principal will travel to Southampton for religious holidays The rest of the off-season the principals reside in Miami, FL and occasional support might required in this location as needed. Southampton 1st Property: 14,000 square foot home with 11 bedrooms and 4 bathrooms Southampton 2nd Property: 6,000 square foot home with 7 bedrooms and 6 bathrooms. Head Groundskeeper Responsibilities: Responsible for upkeep, maintenance, repairs of the property Daily inspections of the exterior of the property (main house, guest house, pool house) and inspection for any maintenance-related needs of all outside facilities. Overseeing the maintenance of pool, lap pool and hot tubs Perform routine landscaping tasks on the ground including daily weed removal, soil maintenance, and regular soil checks Responsible for transportation of mail/packages to the correct destination Drive principals or guests to and from airports Garbage/Recycle removal and trash-can cleaning as needed Coordinating with outside vendors and contractors Exercise common sense and take the initiative to accomplish tasks and make decisions Caring for all vehicles including cleaning the interior, checking for engine oil inspection, legal registrations, insurance upkeep, always ensuring the pristine condition of the vehicle Oversee that all electronics, smart TVs, iPad, iPod docks, and home/sound systems are operating properly and are connecting to Wi-Fi. Provide care for house pets and chickens including walking, feeding, veterinary appointments, grooming appointments, and routinely picking up and disposing of any waste Perform handyman duties as needed to maintain the functionality and appearance of the property including changing light bulbs, performing yard work, ensuring the mechanical room is in working order, etc. Run errands as needed. Winterizing all irrigation systems, fountains, landscaping, and closer of pools and hot tubs at the end of the summer season (October). Head Housekeeper Responsibilities: Daily inspection of the interior of the property (main house, guest house, pool house) and inspection for any maintenance-related needs. Responsible for the deep cleaning and maintaining museum detailing of the main house and guest houses. Conduct thorough deep cleaning in all bedrooms, bathrooms, and common areas including washing, dusting, polishing, vacuuming, sweeping, and mopping Perform laundry tasks including washing garments using machines or handwashing as necessary, sorting, ironing, folding, and distributing accordingly Must have great attentional to detail and maintain antiques and timeless furnishings Procuring supplies, including grocery shopping, personal gift shopping, etc. Closet organization and travel packing/unpacking Always keeping household guest-ready Support with meal service Help the Chef with any preparation before special dinners Running ad-hoc tasks and assisting with any related duties Running errands and adhering to special requests as needed Requirements Minimum 5 - 10 years of related experience each working in a private estate as a Domestic Couple Experience supervising household staff and working with service staff and other outside vendors Ability to work independently as well as with a team, "hands-on" as necessary Excellent references from both current and previous employers Strong culinary skills; ability to prepare meals and serve events and dinners as needed Great with children and pets (no allergies); comfortable working around animals Flexible scheduling with the flexibility to work overtime and weekends as needed Strong English communication skills, both written and verbal Most love working around animals (dogs and chickens) Must be able to lift to 25 lbs Valid driver's license Valid United States work authorization Must be familiar or local to the area of Southampton, NY SOCIETY STAFFING 379 West Broadway, Floor 2 New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Domestic Coupl e, Live-in (Southampton, NY) Division : Executive Hospitality Ref ID : R Location : Southampton, NY 11968 Base Salary : $ 200,000 - $280,000 Job Description: A private individual seeks to hire an experienced Domestic Couple to assist with the maintenance of two properties in Southampton, NY The ideal couple will be very detailed with a strong focus on property maintenance, hospitality, and white glove service Both candidates must be extremely hands-on with a mindset that no job is too big or too small A team player mentality is required for this position and being able to maintain both the interior and exterior of the property as a team. The role will support the principals primarily in Southampton properties, with occasional travel as needed to additional properties in both Miami, FL and New York, NY. Accommodations: Live-on accommodations available - separate cottage within the property Benefits: Benefits package included (Health insurance, vacation, overtime, etc.) Compensation: Base salary for the couple up to $280 based on experience discretionary year-end bonus based on performance! Schedule: 5-day work week Must be flexible to work weekends, especially during the summer season and any special events thereafter. During the summer months of June, July, and majority of August, Principal resides full-time in Southampton and New York City Off-season: Typical off-season schedule is 9-5; hours will fluctuate when Principals are onsite. During the months of September, October and November the Principal will travel to Southampton for religious holidays The rest of the off-season the principals reside in Miami, FL and occasional support might required in this location as needed. Southampton 1st Property: 14,000 square foot home with 11 bedrooms and 4 bathrooms Southampton 2nd Property: 6,000 square foot home with 7 bedrooms and 6 bathrooms. Head Groundskeeper Responsibilities: Responsible for upkeep, maintenance, repairs of the property Daily inspections of the exterior of the property (main house, guest house, pool house) and inspection for any maintenance-related needs of all outside facilities. Overseeing the maintenance of pool, lap pool and hot tubs Perform routine landscaping tasks on the ground including daily weed removal, soil maintenance, and regular soil checks Responsible for transportation of mail/packages to the correct destination Drive principals or guests to and from airports Garbage/Recycle removal and trash-can cleaning as needed Coordinating with outside vendors and contractors Exercise common sense and take the initiative to accomplish tasks and make decisions Caring for all vehicles including cleaning the interior, checking for engine oil inspection, legal registrations, insurance upkeep, always ensuring the pristine condition of the vehicle Oversee that all electronics, smart TVs, iPad, iPod docks, and home/sound systems are operating properly and are connecting to Wi-Fi. Provide care for house pets and chickens including walking, feeding, veterinary appointments, grooming appointments, and routinely picking up and disposing of any waste Perform handyman duties as needed to maintain the functionality and appearance of the property including changing light bulbs, performing yard work, ensuring the mechanical room is in working order, etc. Run errands as needed. Winterizing all irrigation systems, fountains, landscaping, and closer of pools and hot tubs at the end of the summer season (October). Head Housekeeper Responsibilities: Daily inspection of the interior of the property (main house, guest house, pool house) and inspection for any maintenance-related needs. Responsible for the deep cleaning and maintaining museum detailing of the main house and guest houses. Conduct thorough deep cleaning in all bedrooms, bathrooms, and common areas including washing, dusting, polishing, vacuuming, sweeping, and mopping Perform laundry tasks including washing garments using machines or handwashing as necessary, sorting, ironing, folding, and distributing accordingly Must have great attentional to detail and maintain antiques and timeless furnishings Procuring supplies, including grocery shopping, personal gift shopping, etc. Closet organization and travel packing/unpacking Always keeping household guest-ready Support with meal service Help the Chef with any preparation before special dinners Running ad-hoc tasks and assisting with any related duties Running errands and adhering to special requests as needed Requirements Minimum 5 - 10 years of related experience each working in a private estate as a Domestic Couple Experience supervising household staff and working with service staff and other outside vendors Ability to work independently as well as with a team, "hands-on" as necessary Excellent references from both current and previous employers Strong culinary skills; ability to prepare meals and serve events and dinners as needed Great with children and pets (no allergies); comfortable working around animals Flexible scheduling with the flexibility to work overtime and weekends as needed Strong English communication skills, both written and verbal Most love working around animals (dogs and chickens) Must be able to lift to 25 lbs Valid driver's license Valid United States work authorization Must be familiar or local to the area of Southampton, NY SOCIETY STAFFING 379 West Broadway, Floor 2 New York, NY 10012 Agency DCA License
We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living Retirement Communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! Resort Lifestyle Communities is seeking a dynamic couple or two person team to lead and manage one of our Independent Living Retirement Communities. This role is strategically designed for a domestic couple or two person team who will serve from the heart while living on-site providing management and leadership oversight of the Community. As the Community Managers you will achieve and maintain the Community's three primary goals: Happy Residents, Full Building Occupancy and On-Budget Operations. You will establish and maintain an employee focus of providing outstanding hospitality services for residents, their families and guests. Qualifications: You are a couple or two person team with a calling to work with the senior population. You are willing and able to relocate to one of our established communities where you will live on-site at the community, and find joy in being a neighbor to the residents at the community in which you live and work. You believe the two of you balance each other's experiences, strengths and weaknesses. You have excellent public relations and marketing skills and the ability to successfully manage a retirement community including all aspects of operations. You have proven experience in sales, with a track record of achieving and exceeding sales goals. You have the experience and ability to manage a budget and interpret data from financial and performance reports, and make good business decisions based on this information You both are proficient in the use of computers and various systems including, but not limited to: Microsoft Outlook, Word and Excel and the ability to quickly learn new systems. You both have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees. You have a proven success in recruiting, organizing, training, evaluating and motivating a team. Responsibilities: Responsible for the ongoing growth and management of the Retirement Community, including all aspects of operations, sales management, budget, and Resident and Employee relations. Respond to emergency calls from Residents and take appropriate action as needed. Ensure the continuous operation of the Community and perform any staff duties necessary for coverage. Establish and maintain an enriching and secure environment for the benefit of the Residents. Supervise the Community's Leadership Team: Executive Chef, Sales Leader, Activities Director, Dining Room Supervisor, and Lead Concierge and team members to include Maintenance Technician, Sous Chef, Concierges, Servers, Kitchen Helpers, Housekeepers and Shuttle Bus Driver. You will focus on the following initiatives: Occupancy, Budget, Community Relations, Resident Satisfaction, Emergency Response, Culinary and Dining, Resident Activities, Housekeeping, Maintenance, Transportation and overall operation of the community while being supported by a team in the field that specializes in each sector of the organization. Benefits: Compensation: The salary for this position is $120,000 a year per couple, along with many other great perks. You will live in an apartment at the community (on-site living). You can enjoy the delicious meals that are served by the Culinary and Dining Team. As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. You will have robust benefits to choose from and receive $1,184 ($592 each) per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive a 401(k) with a generous employer match. You will be supported by a team in the field that specializes in each sector of the organization. Interested in this Couples' position? You must both apply by filling out separate applications and our Talent Acquisition Team will be in touch soon! EOE/ADA
Apr 16, 2024
Full time
We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living Retirement Communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! Resort Lifestyle Communities is seeking a dynamic couple or two person team to lead and manage one of our Independent Living Retirement Communities. This role is strategically designed for a domestic couple or two person team who will serve from the heart while living on-site providing management and leadership oversight of the Community. As the Community Managers you will achieve and maintain the Community's three primary goals: Happy Residents, Full Building Occupancy and On-Budget Operations. You will establish and maintain an employee focus of providing outstanding hospitality services for residents, their families and guests. Qualifications: You are a couple or two person team with a calling to work with the senior population. You are willing and able to relocate to one of our established communities where you will live on-site at the community, and find joy in being a neighbor to the residents at the community in which you live and work. You believe the two of you balance each other's experiences, strengths and weaknesses. You have excellent public relations and marketing skills and the ability to successfully manage a retirement community including all aspects of operations. You have proven experience in sales, with a track record of achieving and exceeding sales goals. You have the experience and ability to manage a budget and interpret data from financial and performance reports, and make good business decisions based on this information You both are proficient in the use of computers and various systems including, but not limited to: Microsoft Outlook, Word and Excel and the ability to quickly learn new systems. You both have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees. You have a proven success in recruiting, organizing, training, evaluating and motivating a team. Responsibilities: Responsible for the ongoing growth and management of the Retirement Community, including all aspects of operations, sales management, budget, and Resident and Employee relations. Respond to emergency calls from Residents and take appropriate action as needed. Ensure the continuous operation of the Community and perform any staff duties necessary for coverage. Establish and maintain an enriching and secure environment for the benefit of the Residents. Supervise the Community's Leadership Team: Executive Chef, Sales Leader, Activities Director, Dining Room Supervisor, and Lead Concierge and team members to include Maintenance Technician, Sous Chef, Concierges, Servers, Kitchen Helpers, Housekeepers and Shuttle Bus Driver. You will focus on the following initiatives: Occupancy, Budget, Community Relations, Resident Satisfaction, Emergency Response, Culinary and Dining, Resident Activities, Housekeeping, Maintenance, Transportation and overall operation of the community while being supported by a team in the field that specializes in each sector of the organization. Benefits: Compensation: The salary for this position is $120,000 a year per couple, along with many other great perks. You will live in an apartment at the community (on-site living). You can enjoy the delicious meals that are served by the Culinary and Dining Team. As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. You will have robust benefits to choose from and receive $1,184 ($592 each) per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive a 401(k) with a generous employer match. You will be supported by a team in the field that specializes in each sector of the organization. Interested in this Couples' position? You must both apply by filling out separate applications and our Talent Acquisition Team will be in touch soon! EOE/ADA