HHS Culinary and Nutrition Solutions, LLC
Cincinnati, Ohio
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
HHS Culinary and Nutrition Solutions, LLC
Toledo, Ohio
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Retail Manager to provide operational leadership at M Health Fairview University Hospital. This leader will work closely with the Nutrition team to offer exciting and quality food options. This position offers great work-life balance working a typical closing shift. The successful candidate will: motivate, coach, mentor and develop frontline (hourly-paid), staff provide stellar customer service oversee cash handing processes, and POS programming and maintenance ensure food and physical safety programs and standards are followed conduct retail brand standard audits (in-house and national brands) maintain integrity of retail branded concept standards (national and in-house brands) ensure all needed signage (including digital) is in place manage vendor relationships and compliance maintain all product merchandising, marketing and ordering standards are in place Is this opportunity right for you? We are looking for candidates who have: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service exhibit flexibility to take on additional responsibilities as needed demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs, a plus Learn more about Fairview University Hospital HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 29, 2024
Full time
Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Retail Manager to provide operational leadership at M Health Fairview University Hospital. This leader will work closely with the Nutrition team to offer exciting and quality food options. This position offers great work-life balance working a typical closing shift. The successful candidate will: motivate, coach, mentor and develop frontline (hourly-paid), staff provide stellar customer service oversee cash handing processes, and POS programming and maintenance ensure food and physical safety programs and standards are followed conduct retail brand standard audits (in-house and national brands) maintain integrity of retail branded concept standards (national and in-house brands) ensure all needed signage (including digital) is in place manage vendor relationships and compliance maintain all product merchandising, marketing and ordering standards are in place Is this opportunity right for you? We are looking for candidates who have: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service exhibit flexibility to take on additional responsibilities as needed demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs, a plus Learn more about Fairview University Hospital HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Unit Description: A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. $1,000 SIGN ON BONUS Sodexo is seeking a Retail Manager 2 to join our team at University Hospitals Cleveland Medical Center in Cleveland, Ohio. The Retail Manager 2 is responsible for supporting the day-to-day operations of the Atrium Café as well as assisting as needed with operations at the other retail outlets on campus, which includes: Wolfgang Puck Kitchen Counter, Erie Island Coffee Company, Einstein Brother's Bagels, and the UH Market Zone. The physical work environment includes working in a fast-paced setting, interacting with and serving customers, caregivers and patients. This will require extended periods of physical exertion such as walking, standing, lifting, pushing and or pulling. It also includes working in varied temperatures with and around food products and commercial cooking equipment. In this role, you will be responsible for HACCP record keeping, cash handling and cash management, working knowledge of the POS system, manage and lead employees, handle customer complaints and resolve issues, and ensure health and safety compliance. The Retail Manager 2 will report directly to the Retail Operations Manager. We are looking for candidates who will: have oversight of day-to-day operations; deliver high quality food for cafeteria and branded outlets; achieve company and client financial targets and goals; ensure Sodexo Standards are met. Ensures facility and equipment is in good working order Conduct weekly safety walks and monthly employee safety in-service trainings Assist with retail outlet product inventory and ordering Responsible for annual evaluation and goals for retail employees including; Food and Physical Safety and HACCP record keeping. The ideal candidate: has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively ; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and Demonstrated experience leading and engaging a team and exceptional human resource and supervisory/management skillset. Ability to multitask and proven effectiveness in a high-standards driven environment. Ability to successfully lead, develop and train a team. Proficient computer skills and knowledge of Microsoft Office (Excel, Outlook, Word) as well as exceptional organizational skills. Servsafe certified as well as working knowledge of HACCP Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Apr 17, 2024
Full time
Unit Description: A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. $1,000 SIGN ON BONUS Sodexo is seeking a Retail Manager 2 to join our team at University Hospitals Cleveland Medical Center in Cleveland, Ohio. The Retail Manager 2 is responsible for supporting the day-to-day operations of the Atrium Café as well as assisting as needed with operations at the other retail outlets on campus, which includes: Wolfgang Puck Kitchen Counter, Erie Island Coffee Company, Einstein Brother's Bagels, and the UH Market Zone. The physical work environment includes working in a fast-paced setting, interacting with and serving customers, caregivers and patients. This will require extended periods of physical exertion such as walking, standing, lifting, pushing and or pulling. It also includes working in varied temperatures with and around food products and commercial cooking equipment. In this role, you will be responsible for HACCP record keeping, cash handling and cash management, working knowledge of the POS system, manage and lead employees, handle customer complaints and resolve issues, and ensure health and safety compliance. The Retail Manager 2 will report directly to the Retail Operations Manager. We are looking for candidates who will: have oversight of day-to-day operations; deliver high quality food for cafeteria and branded outlets; achieve company and client financial targets and goals; ensure Sodexo Standards are met. Ensures facility and equipment is in good working order Conduct weekly safety walks and monthly employee safety in-service trainings Assist with retail outlet product inventory and ordering Responsible for annual evaluation and goals for retail employees including; Food and Physical Safety and HACCP record keeping. The ideal candidate: has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively ; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and Demonstrated experience leading and engaging a team and exceptional human resource and supervisory/management skillset. Ability to multitask and proven effectiveness in a high-standards driven environment. Ability to successfully lead, develop and train a team. Proficient computer skills and knowledge of Microsoft Office (Excel, Outlook, Word) as well as exceptional organizational skills. Servsafe certified as well as working knowledge of HACCP Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 02, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay: $20-$24.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: B uild our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You're committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we'll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 02, 2024
Full time
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay: $20-$24.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: B uild our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You're committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we'll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay: $19 - $23.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: B uild our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You're committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we'll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
May 02, 2024
Full time
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay: $19 - $23.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: B uild our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You're committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Must submit to a background check Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we'll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer Additional Description :
JOIN OUR HISTORIC TOURS OF AMERICA FAMILY at The Key West Cooking School Position Summary The Bar Manager will be involved in developing tapas and drink menu, creating daily specials, meeting with vendors and sales representatives placing weekly orders and involved in product selection. They will also put systems and controls in place to follow recipe adherence and proper par levels. The Bar Manager will be involved in and running daily cocktail classes. Employee Benefits Competitive pay and paid training: Starting at $75K per year All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans All FT, PT and Seasonal employees are eligible for: Paid sick time 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100% Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Requirements Serve as a mentor and coach to develop hourly staff members into Key West Cooking School ambassadors and industry leading customer service stewards. Ability to engage with guests in regards to history, culture, food, and beverage both current and past. Serve as a learning coach to develop, implement, and execute learning and developmental programs for all individuals under their stewardships to drive continuous improvement and employee retention. Implement daily and weekly cleaning schedules to maintain cleanliness and organization in bar and bar storage areas. Ability to lift, lower and carry supplies, tubs, and cases that typically weigh up to 50 lbs. varying distances. 3+ years in an Operations Managerial role with high volume exposure in a full-service restaurant Other Requirements Valid Driver's License with acceptable driving record for past three years. Valid Bar Card. Valid Bar Smart certification. Successful candidate must pass a background search
May 02, 2024
Full time
JOIN OUR HISTORIC TOURS OF AMERICA FAMILY at The Key West Cooking School Position Summary The Bar Manager will be involved in developing tapas and drink menu, creating daily specials, meeting with vendors and sales representatives placing weekly orders and involved in product selection. They will also put systems and controls in place to follow recipe adherence and proper par levels. The Bar Manager will be involved in and running daily cocktail classes. Employee Benefits Competitive pay and paid training: Starting at $75K per year All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans All FT, PT and Seasonal employees are eligible for: Paid sick time 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100% Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Requirements Serve as a mentor and coach to develop hourly staff members into Key West Cooking School ambassadors and industry leading customer service stewards. Ability to engage with guests in regards to history, culture, food, and beverage both current and past. Serve as a learning coach to develop, implement, and execute learning and developmental programs for all individuals under their stewardships to drive continuous improvement and employee retention. Implement daily and weekly cleaning schedules to maintain cleanliness and organization in bar and bar storage areas. Ability to lift, lower and carry supplies, tubs, and cases that typically weigh up to 50 lbs. varying distances. 3+ years in an Operations Managerial role with high volume exposure in a full-service restaurant Other Requirements Valid Driver's License with acceptable driving record for past three years. Valid Bar Card. Valid Bar Smart certification. Successful candidate must pass a background search
If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team! Fresh Thyme Rewards Weekly pay Scheduling flexibility Paid parental leave care assistance Team member discount Career growth opportunities . Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different! The Food Service Manager is responsible for managing all aspects of the Food Service Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department. . Essential Duties & Responsibilities Prepares the weekly sales and labor projections for the food service department in order to maximize sales and profits; ensures department operations are within the labor percent allowed. Monitors and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays. Manages the Food Service Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures. Oversees shift operations including writing and/or approving Department work schedules. Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing. Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy. Ensures cleanliness of food service aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping. Responds positively to customer's inquiries and assists customers with purchases, information and product selection while working the food service counter; requires selling and cross selling of products. Receives, inspects, and logs products for accuracy of shipment, temperature, and quality. Monitors the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items. Balances the food service general ledger and financial statements; responsible for all department margins. Oversees pre-inventory preparation; includes back stock and assuring tags match products. Manages department inventory control ensuring no out of stocks and/or over-stocks. Uses knowledge of scales, weight measures, and tares to accurately weigh and label products; includes packaging and wrapping product and following the proper dating procedures. Monitors that proper temperatures are being maintained at all stages during the production of deli, cheese, and bakery items. Sustains a high level of product knowledge and product preparation. Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times. Other duties as assigned. Education and Experience High school diploma or equivalency degree. Must have a minimum of 4 years professional experience. Preferred 3-5 years grocery retail experience in Food Service department processes and procedures. Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities Must maintain the highest level of customer service at all times. Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment. Must have the capacity to take initiative when problems arise. Flexibility to adapt in a variety of situations. Must have advanced attention to detail with the capability to prioritize and meet deadlines. Excellent written communication and documentation skills. Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management. Must have knowledge with MS Office including Outlook, Word, and Excel. Ability to multitask and have excellent organizational skills is essential. Must be able to lead, support and contribute to team goals. Ability to work varied hours/days as business dictates. Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment. Must have advanced knowledge of math, weights, and measures. Demonstrate ability to analyze and interpret Company financial statements and results. Must have skills working with all food service equipment such as knives, slicers, scales, and ovens. Ability to follow and direct team to follow recipes, spec, and schematic. Job Function Analysis Physical Demands Sit Rarely 1-2 hours Stand Continuously 1-8 hours Walk Continuously 2-8 hours Drive Frequently 2-4 hours Balance Frequently 34-66% Bend Occasionally 1-33% Climb (2-6 ft) Occasionally 1-33% Crawl Occasionally 1-33% Crouch/Squat Occasionally 1-33% Kneel Occasionally 1-33% Reach (forward & overhead) Frequently 34-66% Twist (45 degrees at waist) Occasionally 1-33% Lifting/Carrying 0-10 lbs. Occasionally 1-33% 11-25 lbs. Occasionally 1-33% 26-50 lbs. Occasionally 1-33% 51-100 lbs. Never 0% Repetitive Motion Right & Left Grasping Frequently 34-66% Fine Manipulation Occasionally 1-33% Pushing and Pulling Occasionally 1-33% Lower extremities Never 0% Environmental Conditions: Some extreme temperatures are possible. Some ventilation and exhaust fans.
May 02, 2024
Full time
If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team! Fresh Thyme Rewards Weekly pay Scheduling flexibility Paid parental leave care assistance Team member discount Career growth opportunities . Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different! The Food Service Manager is responsible for managing all aspects of the Food Service Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department. . Essential Duties & Responsibilities Prepares the weekly sales and labor projections for the food service department in order to maximize sales and profits; ensures department operations are within the labor percent allowed. Monitors and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays. Manages the Food Service Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures. Oversees shift operations including writing and/or approving Department work schedules. Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing. Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy. Ensures cleanliness of food service aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping. Responds positively to customer's inquiries and assists customers with purchases, information and product selection while working the food service counter; requires selling and cross selling of products. Receives, inspects, and logs products for accuracy of shipment, temperature, and quality. Monitors the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items. Balances the food service general ledger and financial statements; responsible for all department margins. Oversees pre-inventory preparation; includes back stock and assuring tags match products. Manages department inventory control ensuring no out of stocks and/or over-stocks. Uses knowledge of scales, weight measures, and tares to accurately weigh and label products; includes packaging and wrapping product and following the proper dating procedures. Monitors that proper temperatures are being maintained at all stages during the production of deli, cheese, and bakery items. Sustains a high level of product knowledge and product preparation. Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times. Other duties as assigned. Education and Experience High school diploma or equivalency degree. Must have a minimum of 4 years professional experience. Preferred 3-5 years grocery retail experience in Food Service department processes and procedures. Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities Must maintain the highest level of customer service at all times. Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment. Must have the capacity to take initiative when problems arise. Flexibility to adapt in a variety of situations. Must have advanced attention to detail with the capability to prioritize and meet deadlines. Excellent written communication and documentation skills. Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management. Must have knowledge with MS Office including Outlook, Word, and Excel. Ability to multitask and have excellent organizational skills is essential. Must be able to lead, support and contribute to team goals. Ability to work varied hours/days as business dictates. Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment. Must have advanced knowledge of math, weights, and measures. Demonstrate ability to analyze and interpret Company financial statements and results. Must have skills working with all food service equipment such as knives, slicers, scales, and ovens. Ability to follow and direct team to follow recipes, spec, and schematic. Job Function Analysis Physical Demands Sit Rarely 1-2 hours Stand Continuously 1-8 hours Walk Continuously 2-8 hours Drive Frequently 2-4 hours Balance Frequently 34-66% Bend Occasionally 1-33% Climb (2-6 ft) Occasionally 1-33% Crawl Occasionally 1-33% Crouch/Squat Occasionally 1-33% Kneel Occasionally 1-33% Reach (forward & overhead) Frequently 34-66% Twist (45 degrees at waist) Occasionally 1-33% Lifting/Carrying 0-10 lbs. Occasionally 1-33% 11-25 lbs. Occasionally 1-33% 26-50 lbs. Occasionally 1-33% 51-100 lbs. Never 0% Repetitive Motion Right & Left Grasping Frequently 34-66% Fine Manipulation Occasionally 1-33% Pushing and Pulling Occasionally 1-33% Lower extremities Never 0% Environmental Conditions: Some extreme temperatures are possible. Some ventilation and exhaust fans.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $49,800.00 - $72,155.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 02, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $49,800.00 - $72,155.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 02, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Martin's is currently seeking a highly skilled and motivated Assistant Deli Manager to join our team. If you are self-driven, punctual, and reliable, we want to hear from you! Are you passionate about the food and beverage industry? Do you thrive in a fast-paced environment? Are you a natural leader with excellent organizational skills? If you answered yes to these questions, then this role is perfect for you! Assistant Deli Manager Benefits: Company Culture focused on team, open communication and ongoing sharing of ideas Health/Dental/Vision Insurance Life Insurance Disability Insurance 401(k) and 401(k) Matching Employee Discount Paid Time Off Assistant Deli Manager Responsibilities: Assist the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations Handle inventory control, expediting, running registers, taking orders, food preparation, and cross-training on all stations Participate in employee relations including hiring, training, scheduling, and supervision of employees Assistant Deli Manager Qualifications: High school degree 1-2 years of related experience required (food service, restaurant management, kitchen management, retail management), additional years of experience in catering or understanding food preparation and kitchen management preferred Responsible Vendor Certification required. ServSafe certificate and/or state food safety certification preferred and may be required. (NOTE: Both may be obtained after hire) Strong typing, PC/Windows, reading, writing, and phone skills Detail-oriented and solid organizational skills Positive attitude Join our team at Martin's and enjoy the perks of working in the food and beverage industry. With our solid benefit and compensation package, opportunity for professional growth, and experienced staff, you'll have the chance to expand your skills and thrive in a dynamic environment. Apply now and take the first step towards a delicious and rewarding career! PM22 PIbc08e79f4c9a-5463
May 02, 2024
Full time
Martin's is currently seeking a highly skilled and motivated Assistant Deli Manager to join our team. If you are self-driven, punctual, and reliable, we want to hear from you! Are you passionate about the food and beverage industry? Do you thrive in a fast-paced environment? Are you a natural leader with excellent organizational skills? If you answered yes to these questions, then this role is perfect for you! Assistant Deli Manager Benefits: Company Culture focused on team, open communication and ongoing sharing of ideas Health/Dental/Vision Insurance Life Insurance Disability Insurance 401(k) and 401(k) Matching Employee Discount Paid Time Off Assistant Deli Manager Responsibilities: Assist the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations Handle inventory control, expediting, running registers, taking orders, food preparation, and cross-training on all stations Participate in employee relations including hiring, training, scheduling, and supervision of employees Assistant Deli Manager Qualifications: High school degree 1-2 years of related experience required (food service, restaurant management, kitchen management, retail management), additional years of experience in catering or understanding food preparation and kitchen management preferred Responsible Vendor Certification required. ServSafe certificate and/or state food safety certification preferred and may be required. (NOTE: Both may be obtained after hire) Strong typing, PC/Windows, reading, writing, and phone skills Detail-oriented and solid organizational skills Positive attitude Join our team at Martin's and enjoy the perks of working in the food and beverage industry. With our solid benefit and compensation package, opportunity for professional growth, and experienced staff, you'll have the chance to expand your skills and thrive in a dynamic environment. Apply now and take the first step towards a delicious and rewarding career! PM22 PIbc08e79f4c9a-5463
Team Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. Equal Opportunity Employer Additional Description :
May 02, 2024
Full time
Team Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. Equal Opportunity Employer Additional Description :
Assistant Store Manager/Shift Manager Ashburn, Virginia 35-40-hour week $43,000 base salary No late nights Looking to leave the restaurant industry? If you are looking to use your restaurant management experience to join a growth company in the retail supermarket segment then this could be an excellent opportunity. Restaurant Managers looking to transition their careers will enjoy an excellent quality of life. Full time Associate Managers work 35-40 hours a week and enjoy full benefits and rapid career advancement opportunities. Top compensation 5-day week 401K Vacation Medical Dental Paid Holidays! PTO If you have some shift leader/associate manager experience and have a passion for customer service then this could be an excellent opportunity. Requires 2 years of hospitality or retail experience and some supervisory skills. To learn more about this opportunity please send your resume by return email Presented by Tom Bull with Gecko Hospitality
May 02, 2024
Assistant Store Manager/Shift Manager Ashburn, Virginia 35-40-hour week $43,000 base salary No late nights Looking to leave the restaurant industry? If you are looking to use your restaurant management experience to join a growth company in the retail supermarket segment then this could be an excellent opportunity. Restaurant Managers looking to transition their careers will enjoy an excellent quality of life. Full time Associate Managers work 35-40 hours a week and enjoy full benefits and rapid career advancement opportunities. Top compensation 5-day week 401K Vacation Medical Dental Paid Holidays! PTO If you have some shift leader/associate manager experience and have a passion for customer service then this could be an excellent opportunity. Requires 2 years of hospitality or retail experience and some supervisory skills. To learn more about this opportunity please send your resume by return email Presented by Tom Bull with Gecko Hospitality
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 02, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 02, 2024
Full time
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 02, 2024
Full time
As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
$3,000 Bonus! As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
May 02, 2024
Full time
$3,000 Bonus! As a Panera Bread Shift Supervisor, be part of something special where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities. Come make a difference with Panera Bread as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential career path as a General Manager. Earn $18 per hour. Our Shift Supervisors relentlessly pursue Supporting operational excellence and strive to consistently exceed guest expectations. Leading with responsibilities that range from assisting guests to supporting the entire bakery-cafe team. Inspiring associates to have fun while delivering a great guest experiences. A strong willingness to recognize and offer constructive feedback throughout the shift to help our Associates be the best they can be. Establishing a culture of excellent customer service. Experience and Skills: Our recipe of a successful Shift Supervisor includes Motivated team player with great communication and people skills. Proven leadership experience in a food service or retail environment. Aptitude to learn & implement industry leading food safety practices. Minimum 18 years of age.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 02, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Description: Service Center Operations Manager Being an Operations Manager for Sprague Pest Solutions means reinforcing Sprague's commitment to uncompromising service and upholding the values of consistency, accountability, respect, and teamwork. Operations Managers supervise service technicians and support sales personnel to achieve performance, quality, and growth goals. The Operations Manager trains, coaches, and develops technicians to deliver highest quality pest management service to clients. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work This position will support the greater Medford market What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications What you'll get working here: Salary: $67,725-70,000 salary plus incentives A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience Stable job history with experience in a physically demanding job 3+ years' experience in pest management and/or 2+ years' experience in managing people and business operations and/or 1+ years' experience in customer service, retail, food service, or hospitality High school diploma or equivalent (required) . click apply for full job details
May 02, 2024
Full time
Description: Service Center Operations Manager Being an Operations Manager for Sprague Pest Solutions means reinforcing Sprague's commitment to uncompromising service and upholding the values of consistency, accountability, respect, and teamwork. Operations Managers supervise service technicians and support sales personnel to achieve performance, quality, and growth goals. The Operations Manager trains, coaches, and develops technicians to deliver highest quality pest management service to clients. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work This position will support the greater Medford market What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications What you'll get working here: Salary: $67,725-70,000 salary plus incentives A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience Stable job history with experience in a physically demanding job 3+ years' experience in pest management and/or 2+ years' experience in managing people and business operations and/or 1+ years' experience in customer service, retail, food service, or hospitality High school diploma or equivalent (required) . click apply for full job details