Who We Are: The Meritage Resort and Spa: Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country. You're Excited About US Because You Will Set tables (plates, glasses, napkins) as directed. Read tickets and deliver food to assigned table or section, using Company service standards. Clear tables when guests are done; take all dirty dishes to the dishwashing area. Complete side work (rollups, condiments, etc) as directed. Deliver food to guests in a timely and courteous manner. We're Excited About YOU Because You are at least 18 years of age. You have obtained or are willing to obtain (within 30 days of employment) RBS, Responsible Beverage Service, certification. You'll have obtained a valid current Food Handlers Card or have a willingness and ability to obtain one within 30 days of employment. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. The expected hourly rate for this position is $16.00 plus tips. The actual rate offered will be at the sole discretion of the company and determined by relevant experience, qualifications, and skillset of the final candidate. A full-time team member in this role is eligible for health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off, including vacation and sick leave. This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job. We are an equal opportunity employer Job Details Reference # 54508 Posted on 22 Mar 2024 Location(s) The Meritage Resort and Spa - Napa, CA Department Food & Beverage Career level Entry Level Hours/Status Temporary/ Seasonal More details (document)
May 22, 2024
Full time
Who We Are: The Meritage Resort and Spa: Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country. You're Excited About US Because You Will Set tables (plates, glasses, napkins) as directed. Read tickets and deliver food to assigned table or section, using Company service standards. Clear tables when guests are done; take all dirty dishes to the dishwashing area. Complete side work (rollups, condiments, etc) as directed. Deliver food to guests in a timely and courteous manner. We're Excited About YOU Because You are at least 18 years of age. You have obtained or are willing to obtain (within 30 days of employment) RBS, Responsible Beverage Service, certification. You'll have obtained a valid current Food Handlers Card or have a willingness and ability to obtain one within 30 days of employment. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. The expected hourly rate for this position is $16.00 plus tips. The actual rate offered will be at the sole discretion of the company and determined by relevant experience, qualifications, and skillset of the final candidate. A full-time team member in this role is eligible for health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off, including vacation and sick leave. This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job. We are an equal opportunity employer Job Details Reference # 54508 Posted on 22 Mar 2024 Location(s) The Meritage Resort and Spa - Napa, CA Department Food & Beverage Career level Entry Level Hours/Status Temporary/ Seasonal More details (document)
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to est ablished standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates d iscrepancies to the expeditor. Completes all set-up and closin g duties in a timely fashion. Is familiar with all menu specif ications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws an d all related manual material. Promotes positive public/em ployee relations at all times. Performs all other related and compatible duties as assigned. High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to est ablished standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates d iscrepancies to the expeditor. Completes all set-up and closin g duties in a timely fashion. Is familiar with all menu specif ications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws an d all related manual material. Promotes positive public/em ployee relations at all times. Performs all other related and compatible duties as assigned. High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to established standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor. Completes all set-up and closing duties in a timely fashion. Is familiar with all menu specifications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws and all related manual material. Promotes positive public/employee relations at all times. Performs all other related and compatible duties as assigned. Qualifications High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to established standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor. Completes all set-up and closing duties in a timely fashion. Is familiar with all menu specifications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws and all related manual material. Promotes positive public/employee relations at all times. Performs all other related and compatible duties as assigned. Qualifications High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The Server Assistant/Food Runner at The Woodlands Resort is responsible for working with the expo to assure prompt delivery of the food that is ready in the "hot" and "cold" windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food and Beverage Outlet. The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal. Checks each plate of food to be correct as ordered by the guest. Makes sure all condiments are accompanying each order. Assures that every item on the order is ready and on the tray together. Works diligently to avoid breakage and loss. Notifies server of guest needs. Completes all opening, on-going, and closing side work and manager on duty as signed off on work. Stocks/restocks appropriate linens for service. Stocks/restocks work stations with appropriate plates and saucers, etc. Informs server of any potential guest issues. Provides general resort information for guests. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others. Excellent phone skills needed. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate to any guest, client, or associate. A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Must be 18 years or older.
May 16, 2024
Full time
The Server Assistant/Food Runner at The Woodlands Resort is responsible for working with the expo to assure prompt delivery of the food that is ready in the "hot" and "cold" windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food and Beverage Outlet. The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal. Checks each plate of food to be correct as ordered by the guest. Makes sure all condiments are accompanying each order. Assures that every item on the order is ready and on the tray together. Works diligently to avoid breakage and loss. Notifies server of guest needs. Completes all opening, on-going, and closing side work and manager on duty as signed off on work. Stocks/restocks appropriate linens for service. Stocks/restocks work stations with appropriate plates and saucers, etc. Informs server of any potential guest issues. Provides general resort information for guests. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others. Excellent phone skills needed. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate to any guest, client, or associate. A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Must be 18 years or older.
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273
Description SCOPE OF POSITION: Responsible for maintaining and organizing all banquet rooms, hallways, storage and service areas. Ensures banquet event orders are followed so that setup are completed to required specifications and in a timely manner. Responsible for the tear down all events after conclusion. All duties are to be performed in accordance with Tribal, federal, state, local laws, regulations, and ordinances, as well as department and company policies, practices, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. Reviews all banquet event orders and assignments with the Stewarding Supervisor on duty to ensure accuracy Setups all banquet rooms to the specifications requested per the banquet event order Acts as a food runner or busser as needed; assists banquet and culinary staff as needed Maintains cleanliness of all banquet storage areas, hallways and function rooms on a daily basis Pick up trash and takes to designated areas and washes trash cans when emptied Responsible the cleaning of all banquet equipment and displays including banquet event dishes Able to carry or move items up to 75 pounds Must be able to meet timelines in completion of all banquet set-ups Operates a variety of stewarding equipment (i.e.: shop vacs, steamers, floor scrubbers) Breakdown function areas as scheduled in accordance with departmental procedures Maintains a constant awareness of safety and accident prevention Promotes and maintains the highest level of guest service to all guests while staying alert to their needs Maintains the highest level of confidentiality Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy Outstanding example of and a credit to FireKeepers Casino Hotel Minimum Requirements MINIMUM REQUIRED QUALIFICATIONS An applicant's education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods. The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: Strong attention to detail skills. GENERAL OR PREFERRED QUALIFICATIONS One year customer service experience in a similar position in the hospitality industry. High School Diploma or GED. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL & ENVIRONMENTAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke filled environment. INDIAN PREFERENCE Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians. FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary. Category: Food & Beverage
May 13, 2024
Full time
Description SCOPE OF POSITION: Responsible for maintaining and organizing all banquet rooms, hallways, storage and service areas. Ensures banquet event orders are followed so that setup are completed to required specifications and in a timely manner. Responsible for the tear down all events after conclusion. All duties are to be performed in accordance with Tribal, federal, state, local laws, regulations, and ordinances, as well as department and company policies, practices, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. Reviews all banquet event orders and assignments with the Stewarding Supervisor on duty to ensure accuracy Setups all banquet rooms to the specifications requested per the banquet event order Acts as a food runner or busser as needed; assists banquet and culinary staff as needed Maintains cleanliness of all banquet storage areas, hallways and function rooms on a daily basis Pick up trash and takes to designated areas and washes trash cans when emptied Responsible the cleaning of all banquet equipment and displays including banquet event dishes Able to carry or move items up to 75 pounds Must be able to meet timelines in completion of all banquet set-ups Operates a variety of stewarding equipment (i.e.: shop vacs, steamers, floor scrubbers) Breakdown function areas as scheduled in accordance with departmental procedures Maintains a constant awareness of safety and accident prevention Promotes and maintains the highest level of guest service to all guests while staying alert to their needs Maintains the highest level of confidentiality Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy Outstanding example of and a credit to FireKeepers Casino Hotel Minimum Requirements MINIMUM REQUIRED QUALIFICATIONS An applicant's education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods. The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: Strong attention to detail skills. GENERAL OR PREFERRED QUALIFICATIONS One year customer service experience in a similar position in the hospitality industry. High School Diploma or GED. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL & ENVIRONMENTAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke filled environment. INDIAN PREFERENCE Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians. FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary. Category: Food & Beverage