Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
May 04, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 03, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 01, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOIN OUR FUN-EMPLOYED FAMILY! Use your event planning and operations skills to assist with developing, planning, and marketing great events at our Truman Little White House with pride and enthusiasm! Become a CASTmember of the Nations Storyteller Position Purpose As a member of the management team at the Little White House Museum, you are to share in the responsibilities to promote the Key West Harry S. Truman Foundation and its mission to share the history of the American Presidency. This position will market and increase sales for our location as a venue for events and meetings with pride and enthusiasm. As an event coordinator the job duties include coordinating the activities of staff, service, personnel, and clients to ensure the event is a success. As the Operations Assistant, job duties include assisting in the supervision of the staff and overseeing the daily operations of the museum. Employee Benefits Competitive pay and paid training: $60K per year + Commission All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans. All FT, PT and Seasonal employees are eligible for: Paid sick time. 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available. Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. (Employer pays 100%) Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Functions Assist the Operations Manager in managing and supervising the managers and employees in achieving goals; plan and organize workloads and staff assignments/schedules to ensure the most effective use of staff. Consult with clients to determine objectives and requirements for events and solicit new clients through cold calls. Follow-up on all events before, during, and after the event to ensure all information is correct and resolve any problems that arise. In the Operations Manager's absence, assist in the day-to-day operations of the staff and museum. Required Knowledge, Skills and Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations. Must be able to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency. Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
May 01, 2024
Full time
JOIN OUR FUN-EMPLOYED FAMILY! Use your event planning and operations skills to assist with developing, planning, and marketing great events at our Truman Little White House with pride and enthusiasm! Become a CASTmember of the Nations Storyteller Position Purpose As a member of the management team at the Little White House Museum, you are to share in the responsibilities to promote the Key West Harry S. Truman Foundation and its mission to share the history of the American Presidency. This position will market and increase sales for our location as a venue for events and meetings with pride and enthusiasm. As an event coordinator the job duties include coordinating the activities of staff, service, personnel, and clients to ensure the event is a success. As the Operations Assistant, job duties include assisting in the supervision of the staff and overseeing the daily operations of the museum. Employee Benefits Competitive pay and paid training: $60K per year + Commission All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans. All FT, PT and Seasonal employees are eligible for: Paid sick time. 401K plan with company matching Flexible schedules, including a combination of weekdays and weekends are available. Fun, upbeat work environment with various award and recognition celebrations throughout the year Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. (Employer pays 100%) Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980! Start your new Career With Us Today! Eligibility requirements may apply Essential Functions Assist the Operations Manager in managing and supervising the managers and employees in achieving goals; plan and organize workloads and staff assignments/schedules to ensure the most effective use of staff. Consult with clients to determine objectives and requirements for events and solicit new clients through cold calls. Follow-up on all events before, during, and after the event to ensure all information is correct and resolve any problems that arise. In the Operations Manager's absence, assist in the day-to-day operations of the staff and museum. Required Knowledge, Skills and Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations. Must be able to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency. Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Apr 21, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Gurnick Medical Academy of the Arts
San Jose, California
Gurnick Academy of Medical Arts is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as; Vocational Nurse, Diagnostic Medical Sonography (Ultrasound Technology), Radiologic Technology, MRI Technology, Medical Imaging, RN Nursing Program (RN to BSN Pathway) Psychiatric Technician, Phlebotomy Technician, Medical Assistant, Physical Therapist Assistant, Nurse Assistant and Dental Assistant. We are currently seeking an Student Service Coordinator for our San Jose, CA Campus Basic Function The Front Desk Representative FDR is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students. The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for "parallel path" activities (lead nurturing) -invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GE's "to do list" and followed through on in a timely way.
May 02, 2024
Full time
Gurnick Academy of Medical Arts is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as; Vocational Nurse, Diagnostic Medical Sonography (Ultrasound Technology), Radiologic Technology, MRI Technology, Medical Imaging, RN Nursing Program (RN to BSN Pathway) Psychiatric Technician, Phlebotomy Technician, Medical Assistant, Physical Therapist Assistant, Nurse Assistant and Dental Assistant. We are currently seeking an Student Service Coordinator for our San Jose, CA Campus Basic Function The Front Desk Representative FDR is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students. The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for "parallel path" activities (lead nurturing) -invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GE's "to do list" and followed through on in a timely way.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 18, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 18, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Min Max Overview Presbyterian Homes & Services - Croixdale is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Croixdale750 Highway 95 NorthBayport, MN 55003For decades, Croixdale has been a vital part of the warm and inviting Bayport community. Employees and residents enjoy the nearby views of the St. Croix River and the convenience of local restaurants. As an employee you can take advantage of a variety of amenities such as:- Off-street parking (garage parking available for a monthly fee)-Great Employee events & celebrations!- Discounted employee meals- Free Fitness Center accessThis community offers the following care options: Assisted Living, Assisted Living with Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Apr 17, 2024
Full time
Min Max Overview Presbyterian Homes & Services - Croixdale is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Croixdale750 Highway 95 NorthBayport, MN 55003For decades, Croixdale has been a vital part of the warm and inviting Bayport community. Employees and residents enjoy the nearby views of the St. Croix River and the convenience of local restaurants. As an employee you can take advantage of a variety of amenities such as:- Off-street parking (garage parking available for a monthly fee)-Great Employee events & celebrations!- Discounted employee meals- Free Fitness Center accessThis community offers the following care options: Assisted Living, Assisted Living with Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 11, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.