Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Panama City 1030 E. 23rd Street Panama City , FL 32405 Overview: This position is two-fold, part-time Breakfast Attendant and part-time Room Attendant. Candidate will be trained to work in both departments. The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel following all of the Brand and CDC guidelines for cleanliness. The Breakfast Attendant or (Club Floor Attendant) is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.This is a part-time position, but could become full time if willing to cross train. Responsibilities: Thoroughly clean and santize guest rooms on a regular schedule, daily. Remove all trash and dirty linen from public spaces, hallways, and rooms. Keep all hallways, public areas and closets clean, neat and vacuumed Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms. Replenish chemical bottles. Breakfast Attendant Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Keep all work areas clean and properly stocked according to the current meal period. Keep all tables cleaned and properly set according to property specific standards. Set up and Break down of the breakfast buffet area according to established standards. Pro actively pre-bussing tables, and promptly resolving any guest requests. Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Panama City 1030 E. 23rd Street Panama City , FL 32405 Overview: This position is two-fold, part-time Breakfast Attendant and part-time Room Attendant. Candidate will be trained to work in both departments. The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel following all of the Brand and CDC guidelines for cleanliness. The Breakfast Attendant or (Club Floor Attendant) is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.This is a part-time position, but could become full time if willing to cross train. Responsibilities: Thoroughly clean and santize guest rooms on a regular schedule, daily. Remove all trash and dirty linen from public spaces, hallways, and rooms. Keep all hallways, public areas and closets clean, neat and vacuumed Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms. Replenish chemical bottles. Breakfast Attendant Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Keep all work areas clean and properly stocked according to the current meal period. Keep all tables cleaned and properly set according to property specific standards. Set up and Break down of the breakfast buffet area according to established standards. Pro actively pre-bussing tables, and promptly resolving any guest requests. Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Reception/Attendant is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in the daily cleaning and operational duties to include retail sales. Responsibilities: Greet and welcome all guests and members. Check guests and members in and out: administer keys to locker areas Must be able to handle operational functions of the spa including: using Spa software, POS systems, answering telephones, making appointments, and answering guests questions. Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort level. Arrange for all spa appointments for ala carte services/activities and packages. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Qualifications: 2-years spa experience in a hotel spa preferred. High School diploma or equivalent Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to work various hours/shifts including weekends & holidays. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, and pull. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in anticipating, preventing, identifying and solving problems as necessary. Perform other duti.es as requested by management. Must maintain a positive, friendly, and warm demeanor at all times.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Reception/Attendant is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in the daily cleaning and operational duties to include retail sales. Responsibilities: Greet and welcome all guests and members. Check guests and members in and out: administer keys to locker areas Must be able to handle operational functions of the spa including: using Spa software, POS systems, answering telephones, making appointments, and answering guests questions. Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort level. Arrange for all spa appointments for ala carte services/activities and packages. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Qualifications: 2-years spa experience in a hotel spa preferred. High School diploma or equivalent Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to work various hours/shifts including weekends & holidays. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, and pull. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in anticipating, preventing, identifying and solving problems as necessary. Perform other duti.es as requested by management. Must maintain a positive, friendly, and warm demeanor at all times.
Wilson Country Club is seeking a Pool Server/Attendant to join our team to provide food and beverage service for the pool snack bar. The ideal candidate will possess a strong work ethic and positive attitude. Individuals considered for this position will be expected to excel in fast-paced, high-volume, environment and must positively contribute to the country club and golf course atmosphere. Dependability, attention to detail, excellent communication skills, and a vibrant personality are expected. This individual must be able to respond promptly to customer needs while deliver outstanding food and beverage service to members and guests. Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal. Wilson Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at To learn more about McConnell Golf, please visit . Responsibilities Greets the members and guests cheerfully by name if possible or addresses them by sir or ma'am. Assists with table setup, maintenance, cleanliness of dining areas. Complete opening and closing duties/checklists in a timely fashion. Serves Alcoholic Beverages in an appropriate manner consistent with company standards. Maintains full knowledge of food and beverage offerings, current a la carte menus and Daily Specials. Properly receives, stores and inventories all beverage and/or bar products. Communicates with food and beverage staff to ensure guest satisfaction. Does side work during non-busy hours. Maintains a professional appearance at all times. Will assure that member's satisfaction standards are consistently attained and will seek opportunities to create positive, memorable experience for both members and guests. Maintains a safe, clean, organized and stocked work area. Preforms additional duties as assigned by manager. Includes daytime, evening, weekend, and holiday shifts. Must have reliable transportation. Qualifications Ability to lift up to 40lbs Ability to stand, walk, lift, and bend for long periods of time Ability to use a point of sale terminal Basic Mathematical Skills (Add, Subtract, Multiply and Divide) Must be of age to serve an Alcoholic Beverage in the State of North Carolina Must have reliable transportation Country Club Experience preferred but not required USD $10.00 - USD $13.00 /Hr.
Apr 26, 2024
Full time
Wilson Country Club is seeking a Pool Server/Attendant to join our team to provide food and beverage service for the pool snack bar. The ideal candidate will possess a strong work ethic and positive attitude. Individuals considered for this position will be expected to excel in fast-paced, high-volume, environment and must positively contribute to the country club and golf course atmosphere. Dependability, attention to detail, excellent communication skills, and a vibrant personality are expected. This individual must be able to respond promptly to customer needs while deliver outstanding food and beverage service to members and guests. Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal. Wilson Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at To learn more about McConnell Golf, please visit . Responsibilities Greets the members and guests cheerfully by name if possible or addresses them by sir or ma'am. Assists with table setup, maintenance, cleanliness of dining areas. Complete opening and closing duties/checklists in a timely fashion. Serves Alcoholic Beverages in an appropriate manner consistent with company standards. Maintains full knowledge of food and beverage offerings, current a la carte menus and Daily Specials. Properly receives, stores and inventories all beverage and/or bar products. Communicates with food and beverage staff to ensure guest satisfaction. Does side work during non-busy hours. Maintains a professional appearance at all times. Will assure that member's satisfaction standards are consistently attained and will seek opportunities to create positive, memorable experience for both members and guests. Maintains a safe, clean, organized and stocked work area. Preforms additional duties as assigned by manager. Includes daytime, evening, weekend, and holiday shifts. Must have reliable transportation. Qualifications Ability to lift up to 40lbs Ability to stand, walk, lift, and bend for long periods of time Ability to use a point of sale terminal Basic Mathematical Skills (Add, Subtract, Multiply and Divide) Must be of age to serve an Alcoholic Beverage in the State of North Carolina Must have reliable transportation Country Club Experience preferred but not required USD $10.00 - USD $13.00 /Hr.