Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Happier People Management
Brooklyn, New York
The Restaurant Manager ensures a consistent and best-in-class experience for all Members & Guest in our F&B outlets. They proactively and graciously find ways to embed hospitality in even the smallest daily details. We are looking for a Restaurant Manager to ensure all daily activities run smoothly and efficiently. The candidate should be familiar with restaurant operations and supervising restaurant staff performance to succeed in this role. You will be responsible for coordinating activities and helping people reach their full potential. The Restaurant Manager will be focused on ensuring excellent customer experience by being a leader and a problem solver. The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members. This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals. About 154 Scott 154 Scott is a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape. 154 Scott is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck. A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities. About WSA Building 161 Water Street, New York Operated and developed by Happier People Management, The Water Street Associates (WSA) Building is a modern workspace for the Fashion, Arts, Culture, and Technology industries. 700,000 sq. ft. of programming area, spread across 31 floors, will offer Health & Wellness, Dining, Retail, and the Arts intermixed with coworking spaces, offices, and a Members' community for a holistic experience. The WSA Building project will break down barriers between the public and the once-siloed office tower, expanding the cultural offerings of the neighborhood. Reports to: General Manager Direct Reports: FOH Staff Responsibilities Direct floor staff to ensure the fulfillment of Happier steps of service and hospitality standards Lead floor service, ensuring that it runs smoothly and that the team is working efficiently and effectively Facilitate communication between floor staff and kitchen Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.) Consistently helps create memorable experiences for our guests by personalizing service Recognize and engage with regulars and VIP guests to make them feel a part of the family Complete all administrative duties competently and as written within the time frame given Ensures that no members of staff are permitted to work if they are not suitably dressed or groomed Supports with hiring, scheduling, training, evaluating, and terminating employees Documents, investigates, escalates, and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory, and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities and special events, share information, etc. Performs other duties as required or assigned Communicates all product-related information and changes to all team members Support dining room staff by making sure the display is always aesthetically pleasing and accurately representing what is in stock Participates in the inventory of all items Completes end-of-shift notes and all other pertinent information Requirements Minimum 2+ years in upscale independent restaurant leadership roles preferred An innate understanding and demonstrated ability with high-touch and consistent customer service Individuals with diverse educational and training backgrounds Demonstrated strength in working alongside various backgrounds, skills, and professionals. Takes pride in the ability to talk to anybody; you can turn any "No" into a "Yes!" Highly entrepreneurial and able to adapt to changing priorities in a fast-paced environment; proven ability to execute in the face of competing priorities Flexible self-starter with attention to detail who can work in a fast-paced environment and support multiple projects at once Solid written and verbal communication skills Team player with an enthusiastic outlook and creative mind Must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills Must be courteous, persuasive, client-focused, professional, and positive at all times Ability to prioritize and get things done in a rapidly changing environment Be available to work within opening hours, including weekends and holidays Ability to be a leader with a desire to educate and empower team members and create accountability standards Willing to learn new and exciting things PHYSICAL REQUIREMENTS Ability to work long hours as the business needed/ required Ability to maintain a flexible schedule Able to lift up to 35lbs as needed Able to stand for long periods of time as needed/required Benefits Team Benefits: Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Free Food & Snacks Training & Development Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.
The Restaurant Manager ensures a consistent and best-in-class experience for all Members & Guest in our F&B outlets. They proactively and graciously find ways to embed hospitality in even the smallest daily details. We are looking for a Restaurant Manager to ensure all daily activities run smoothly and efficiently. The candidate should be familiar with restaurant operations and supervising restaurant staff performance to succeed in this role. You will be responsible for coordinating activities and helping people reach their full potential. The Restaurant Manager will be focused on ensuring excellent customer experience by being a leader and a problem solver. The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members. This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals. About 154 Scott 154 Scott is a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape. 154 Scott is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck. A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities. About WSA Building 161 Water Street, New York Operated and developed by Happier People Management, The Water Street Associates (WSA) Building is a modern workspace for the Fashion, Arts, Culture, and Technology industries. 700,000 sq. ft. of programming area, spread across 31 floors, will offer Health & Wellness, Dining, Retail, and the Arts intermixed with coworking spaces, offices, and a Members' community for a holistic experience. The WSA Building project will break down barriers between the public and the once-siloed office tower, expanding the cultural offerings of the neighborhood. Reports to: General Manager Direct Reports: FOH Staff Responsibilities Direct floor staff to ensure the fulfillment of Happier steps of service and hospitality standards Lead floor service, ensuring that it runs smoothly and that the team is working efficiently and effectively Facilitate communication between floor staff and kitchen Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.) Consistently helps create memorable experiences for our guests by personalizing service Recognize and engage with regulars and VIP guests to make them feel a part of the family Complete all administrative duties competently and as written within the time frame given Ensures that no members of staff are permitted to work if they are not suitably dressed or groomed Supports with hiring, scheduling, training, evaluating, and terminating employees Documents, investigates, escalates, and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory, and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities and special events, share information, etc. Performs other duties as required or assigned Communicates all product-related information and changes to all team members Support dining room staff by making sure the display is always aesthetically pleasing and accurately representing what is in stock Participates in the inventory of all items Completes end-of-shift notes and all other pertinent information Requirements Minimum 2+ years in upscale independent restaurant leadership roles preferred An innate understanding and demonstrated ability with high-touch and consistent customer service Individuals with diverse educational and training backgrounds Demonstrated strength in working alongside various backgrounds, skills, and professionals. Takes pride in the ability to talk to anybody; you can turn any "No" into a "Yes!" Highly entrepreneurial and able to adapt to changing priorities in a fast-paced environment; proven ability to execute in the face of competing priorities Flexible self-starter with attention to detail who can work in a fast-paced environment and support multiple projects at once Solid written and verbal communication skills Team player with an enthusiastic outlook and creative mind Must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills Must be courteous, persuasive, client-focused, professional, and positive at all times Ability to prioritize and get things done in a rapidly changing environment Be available to work within opening hours, including weekends and holidays Ability to be a leader with a desire to educate and empower team members and create accountability standards Willing to learn new and exciting things PHYSICAL REQUIREMENTS Ability to work long hours as the business needed/ required Ability to maintain a flexible schedule Able to lift up to 35lbs as needed Able to stand for long periods of time as needed/required Benefits Team Benefits: Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Free Food & Snacks Training & Development Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.