(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
May 16, 2024
Full time
(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
May 07, 2024
Full time
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
Job Description Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants! The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers. Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications Documents, investigates and resolves employee and guest incidents Performs other duties as required or assigned
May 02, 2024
Full time
Job Description Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants! The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers. Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications Documents, investigates and resolves employee and guest incidents Performs other duties as required or assigned