Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 02, 2024
Full time
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Greet arriving guests/visitors; bid farewell to departing guests/visitors. Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. Identify and explain hotel facilities and features to guests while escorting them to their room. Place guest luggage inside room. Relay accurate directions to guests on inquiries of transportation within the local area. Handle guest complaints by ensuring guest satisfaction. Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items. Monitor and maintain appearance of lobby areas and luggage holding room. Ensure confidentiality of hotel guests and security of guest room access. Other duties as assigned. Responsibilities Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards. Qualifications Valid driver's license in the state of hotel's operations. Excellent driving record. Must be 21 years or older. Ability to provide legible communication and directions. Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Greet arriving guests/visitors; bid farewell to departing guests/visitors. Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. Identify and explain hotel facilities and features to guests while escorting them to their room. Place guest luggage inside room. Relay accurate directions to guests on inquiries of transportation within the local area. Handle guest complaints by ensuring guest satisfaction. Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items. Monitor and maintain appearance of lobby areas and luggage holding room. Ensure confidentiality of hotel guests and security of guest room access. Other duties as assigned. Responsibilities Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards. Qualifications Valid driver's license in the state of hotel's operations. Excellent driving record. Must be 21 years or older. Ability to provide legible communication and directions. Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping procedures, and security procedures. Cleans and services assigned public spaces according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping procedures, and security procedures. Cleans and services assigned public spaces according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Greet arriving guests/visitors; bid farewell to departing guests/visitors. - Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. - Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. - Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. - Identify and explain hotel facilities and features to guests. - Relay accurate directions to guests on inquiries of transportation within the local area. - Handle guest complaints by ensuring guest satisfaction. - Cash handling for parking payments - Ensure confidentiality of hotel guests and security of access. - Other duties as assigned. Responsibilities Responsible for attending to immediate needs of each guest upon arrival. Maintaining a balance between hotel parking spots and parking spots sold for the day, checking cars as they arrive to ensure they are guests of the hotel or are paying to park. Assisting with directions and general area knowledge. Thorough knowledge of all hotel services and amenities. Qualifications - Ability to provide legible communication and directions. - Previous guest relations and/or training. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - High school graduate or equivalent, some college preferred. - Bilingual English/Spanish a plus. - Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Greet arriving guests/visitors; bid farewell to departing guests/visitors. - Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces. - Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager. - Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies. - Identify and explain hotel facilities and features to guests. - Relay accurate directions to guests on inquiries of transportation within the local area. - Handle guest complaints by ensuring guest satisfaction. - Cash handling for parking payments - Ensure confidentiality of hotel guests and security of access. - Other duties as assigned. Responsibilities Responsible for attending to immediate needs of each guest upon arrival. Maintaining a balance between hotel parking spots and parking spots sold for the day, checking cars as they arrive to ensure they are guests of the hotel or are paying to park. Assisting with directions and general area knowledge. Thorough knowledge of all hotel services and amenities. Qualifications - Ability to provide legible communication and directions. - Previous guest relations and/or training. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - High school graduate or equivalent, some college preferred. - Bilingual English/Spanish a plus. - Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 30, 2024
Full time
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: $17.64 / hour Part-time position This position is responsible for the effective operation of the laundry department on a daily basis. The goal of the department is to produce clean spot free linens for the hotel in a timely and efficient manor. To understand, operate, and perform all functions of the laundry department. Consistently strive to enhance overall operation of the department. Responsibilities: Responsible for washing, drying, and folding all housekeeping linen to assigned specifications. Inspects all linen that is processed to ensure that it is free of stains, separating any stained linen to be retreated as reclaim linen. Inspects all linen that is processed for damage and removes damaged items from service. Regulates laundry machinery to ensure all equipment is working correctly, and reports any damage or errors to management for repairs. Maintains proper levels of chemicals needed to launder items. Adheres to all cleaning chemical and machine operating procedures. Stocks all linen closets and room attendant carts with appropriate supplies and linens daily. Furnishes necessary supplies to room attendants and guestrooms as assigned. Completes laundry room cleaning projects as assigned. Responsible for assisting in the monthly linen inventory. Completes any other tasks as assigned by your supervisor. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Previous laundry experience preferred but not required. Basic knowledge of the English language. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Wellness Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating. Responsibilities: Fundamental Requirements : Ability to handle all guest interactions with the highest level of professionalism Solid communication and organization Strong ability to multi-task Passion for service Strong interpersonal and team player skills Strong problem solving skills Responsibilities Engages with guests to provide a seamless service and maintains the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas. Provides guests with facilities and locker room orientation, offers tours and can advise of facility offerings and retail options when asked. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries. Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Provide proper and safe guidance to our guests, residents and their guests, to operate and care of all equipment including, gym equipment, free weights, bicycles, steam room and handicapped lift. Provide information and assistance to hotel guests, residents and their guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. Report equipment malfunctions promptly and accurately. Ensure safety procedures are followed and notified to Security of any accident or injury. Distribute and stock towels, robes, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a luxury five-star environment. Follow the proper procedures to report when any items will be needed to restock inventory. Enforce fitness rules and regulation with guests. Clean all the wellness areas including lockers, fitness area, pool decks, steam rooms and any other area within the wellness facilities. Work harmoniously and professionally with co-workers and supervisors. Perform other tasks or projects as assigned by hotel management and staff. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the hotel's needs. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Qualifications: Education & Experience: High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Conduct To maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards. To be always courteous to guests and other members of staff. To be adaptable and accountable for all actions. Training Must adhere to training as set down Spa management. Must attend all training courses as deemed necessary by Spa Management. Other To assist with day to day running of the Spa. To always assist all guests and other members of staff. To attend to guests in both the relaxation room and waiting areas Assist with guest and members demonstrations and events. To perform any other duties deemed reasonable by Spa Management. Maintain a warm and friendly demeanor at all times
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Reception/Attendant is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in the daily cleaning and operational duties to include retail sales. Responsibilities: Greet and welcome all guests and members. Check guests and members in and out: administer keys to locker areas Must be able to handle operational functions of the spa including: using Spa software, POS systems, answering telephones, making appointments, and answering guests questions. Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort level. Arrange for all spa appointments for ala carte services/activities and packages. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Qualifications: 2-years spa experience in a hotel spa preferred. High School diploma or equivalent Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to work various hours/shifts including weekends & holidays. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, and pull. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in anticipating, preventing, identifying and solving problems as necessary. Perform other duti.es as requested by management. Must maintain a positive, friendly, and warm demeanor at all times.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Reception/Attendant is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in the daily cleaning and operational duties to include retail sales. Responsibilities: Greet and welcome all guests and members. Check guests and members in and out: administer keys to locker areas Must be able to handle operational functions of the spa including: using Spa software, POS systems, answering telephones, making appointments, and answering guests questions. Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort level. Arrange for all spa appointments for ala carte services/activities and packages. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Qualifications: 2-years spa experience in a hotel spa preferred. High School diploma or equivalent Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to work various hours/shifts including weekends & holidays. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, and pull. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in anticipating, preventing, identifying and solving problems as necessary. Perform other duti.es as requested by management. Must maintain a positive, friendly, and warm demeanor at all times.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Locker Attendant is responsible for providing personal service, stocking the spa amenities and product areas, and orientating guests to the spa facilities. Responsibilities: Embrace and practice Spa Lilliana's Guest Service Standards. Monitor the spa locker room, treatment room area, boutique, and relaxation room for safety and cleanliness Aid guests utilizing the spa. Check guests into the spa area by issuing keys, robes, & slippers. Check guest schedules on the computer. Maintain a safe, full-stocked, clean, and neat work area. Remove dirty linens and restock with clean fresh linens. Assist in maintaining appropriate levels of linen inventory in the spa. Assist in the preparation of products and equipment for spa services. Provide tours and spa information to guests. Read communication boards, logs, and memos before the beginning shift. Attend all scheduled staff meetings and training sessions. Liaison between the guest and the spa service provider, facilitating communication. Come to work in appropriate uniform, with proper grooming. Arrive at work at the time listed on the schedule. Use telephone procedures as dictated by Spa Standard Operating Procedure. Maintain a friendly and cooperative attitude toward your fellow staff members and guests. Report unsafe conditions to management and fill out a maintenance request for equipment in need of repair Report accidents immediately . Do not solicit gratuities or comment on the amount of gratuity given. Adhere to the Walton County municipal code and the laws of Florida. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating , preventing, identifying , and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives . Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required . Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. At least 1-year of retail experience preferred. Bi-lingual preferred.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Locker Attendant is responsible for providing personal service, stocking the spa amenities and product areas, and orientating guests to the spa facilities. Responsibilities: Embrace and practice Spa Lilliana's Guest Service Standards. Monitor the spa locker room, treatment room area, boutique, and relaxation room for safety and cleanliness Aid guests utilizing the spa. Check guests into the spa area by issuing keys, robes, & slippers. Check guest schedules on the computer. Maintain a safe, full-stocked, clean, and neat work area. Remove dirty linens and restock with clean fresh linens. Assist in maintaining appropriate levels of linen inventory in the spa. Assist in the preparation of products and equipment for spa services. Provide tours and spa information to guests. Read communication boards, logs, and memos before the beginning shift. Attend all scheduled staff meetings and training sessions. Liaison between the guest and the spa service provider, facilitating communication. Come to work in appropriate uniform, with proper grooming. Arrive at work at the time listed on the schedule. Use telephone procedures as dictated by Spa Standard Operating Procedure. Maintain a friendly and cooperative attitude toward your fellow staff members and guests. Report unsafe conditions to management and fill out a maintenance request for equipment in need of repair Report accidents immediately . Do not solicit gratuities or comment on the amount of gratuity given. Adhere to the Walton County municipal code and the laws of Florida. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating , preventing, identifying , and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives . Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required . Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. At least 1-year of retail experience preferred. Bi-lingual preferred.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Homewood Suites Grapevine 2214 W. Grapevine Mills Circle Grapevine , TX 76051 Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities: Buff marble floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed. Handle all requests for luggage assistance in a friendly, efficient and courteous manner. Handle items for "Lost and Found" according to hotel standards. Clean guestrooms as needed. Have knowledge of and assist in all emergency procedures. Maintain hotel equipment in proper working order. Maintain storage of hotel equipment in proper area. Complete special projects as assigned by the Housekeeping Manager. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Homewood Suites Grapevine 2214 W. Grapevine Mills Circle Grapevine , TX 76051 Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities: Buff marble floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed. Handle all requests for luggage assistance in a friendly, efficient and courteous manner. Handle items for "Lost and Found" according to hotel standards. Clean guestrooms as needed. Have knowledge of and assist in all emergency procedures. Maintain hotel equipment in proper working order. Maintain storage of hotel equipment in proper area. Complete special projects as assigned by the Housekeeping Manager. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Panama City 1030 E. 23rd Street Panama City , FL 32405 Overview: This position is two-fold, part-time Breakfast Attendant and part-time Room Attendant. Candidate will be trained to work in both departments. The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel following all of the Brand and CDC guidelines for cleanliness. The Breakfast Attendant or (Club Floor Attendant) is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.This is a part-time position, but could become full time if willing to cross train. Responsibilities: Thoroughly clean and santize guest rooms on a regular schedule, daily. Remove all trash and dirty linen from public spaces, hallways, and rooms. Keep all hallways, public areas and closets clean, neat and vacuumed Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms. Replenish chemical bottles. Breakfast Attendant Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Keep all work areas clean and properly stocked according to the current meal period. Keep all tables cleaned and properly set according to property specific standards. Set up and Break down of the breakfast buffet area according to established standards. Pro actively pre-bussing tables, and promptly resolving any guest requests. Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Panama City 1030 E. 23rd Street Panama City , FL 32405 Overview: This position is two-fold, part-time Breakfast Attendant and part-time Room Attendant. Candidate will be trained to work in both departments. The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel following all of the Brand and CDC guidelines for cleanliness. The Breakfast Attendant or (Club Floor Attendant) is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.This is a part-time position, but could become full time if willing to cross train. Responsibilities: Thoroughly clean and santize guest rooms on a regular schedule, daily. Remove all trash and dirty linen from public spaces, hallways, and rooms. Keep all hallways, public areas and closets clean, neat and vacuumed Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms. Replenish chemical bottles. Breakfast Attendant Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Keep all work areas clean and properly stocked according to the current meal period. Keep all tables cleaned and properly set according to property specific standards. Set up and Break down of the breakfast buffet area according to established standards. Pro actively pre-bussing tables, and promptly resolving any guest requests. Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
La Quinta Colorado Springs - South/Airport
Colorado Springs, Colorado
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Colorado Springs - South/Airport 2750 Geyser Drive Colorado Springs , CO 80906 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This position pays $15.50 an hour. This position has no deadline to apply. Highgate offers a generous benefits package that includes sick time, PTO, health care, retirement plans, Employee Assistance Program, and hotel brand discounts. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: La Quinta Colorado Springs - South/Airport 2750 Geyser Drive Colorado Springs , CO 80906 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This position pays $15.50 an hour. This position has no deadline to apply. Highgate offers a generous benefits package that includes sick time, PTO, health care, retirement plans, Employee Assistance Program, and hotel brand discounts. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Residence Inn Foxborough 250 Foxborough Blvd Foxborough , MA 0 2035 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Residence Inn Foxborough 250 Foxborough Blvd Foxborough , MA 0 2035 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
Courtyard Montgomeryville
North Wales, Pennsylvania
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Montgomeryville 544 Dekalb Pike North Wales, PA 19454 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Montgomeryville 544 Dekalb Pike North Wales, PA 19454 Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for "Lost and Found" according to the standards. Ensure overall guest satisfaction. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Breakfast Attendant - Club Lounge Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the Club Lounge, where the complimentray breakfast, snacksand beverages, and everning hors d'oeuvres are served. The position will be based at the Sheraton San Jose Hotel in Milpitas, Ca. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner Mon-Fri 5:30am-12pm and need to be available 4pm-9:30pm on some days Hourly wage $20.00
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Breakfast Attendant - Club Lounge Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the Club Lounge, where the complimentray breakfast, snacksand beverages, and everning hors d'oeuvres are served. The position will be based at the Sheraton San Jose Hotel in Milpitas, Ca. Responsibilities: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner Mon-Fri 5:30am-12pm and need to be available 4pm-9:30pm on some days Hourly wage $20.00