Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
May 10, 2024
Full time
Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
May 10, 2024
Full time
Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
May 09, 2024
Full time
Benefits Specialist US-VA-Tysons (McLean) Job ID: Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Insurance/Benefits/Pension/Retirement - Benefits Specialist Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Responsibilities Benefits Specialist The Air Line Pilots Association, International, the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 77,000 pilots at 41 U.S. and Canadian airlines) seeks an experienced Benefits Specialist for our office in Tysons (McLean), Virginia. The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. Local, national, and international travel: 10 - 20%. ALPA is an equal opportunity employer committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. Certification as an Employee Benefits Paralegal or Certified Employee Benefit Specialist (CEBS) preferred but not required. PHR and/or SPHR SHRM certifications a plus. Software: Microsoft Word, Excel, Access, PowerPoint, and Outlook required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 12 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $75,552.00 -$107,889.00 Relocation Not Provided. Sponsorship not available for this position. PM19 Qualifications Memorandum To: All ALPA Employees From: Human Resources Department RE: REPLACEMENT OPPORTUNITY Date: April 29, 2024 The following Unit 1 position is available for bid in our McLean, VA office: POSITIONS: Benefits Specialist, Gr. V CLOSING DATE: May 13, 2024 REPORTS TO: Supervising Benefits Attorney REFERRAL BONUS : $2,266.00 (US) POSITION SUMMARY: The Benefits Specialist works collaboratively with the Association's current Benefits Specialists, Benefits Attorneys, and other members of the Retirement & Insurance (R&I) team in providing assistance to pilot governing bodies on all subjects that affect their employee benefits program(s), particularly group life, health, dental, disability, and Section 125 plans. The Benefits Specialist provides technical support on benefit issues to the R&I staff and pilot representatives; has familiarity with summary plan descriptions and other benefit plan documents; familiarity with ERISA and the tax code; drafts and reviews benefit-related communications for Master Executive Committee (MEC) publications; prepares quarterly R&I newsletters for distribution; assists in the preparation of retirement, insurance, and welfare benefit proposals for negotiations; participates in the training of R&I pilot committee members by preparing and giving presentations at benefits training events and various R&I seminars; provides technical assistance to Labor Relations Counsels; and, may act as an in-house consultant on benefit-related matters. The successful candidate will have a thorough understanding of employee benefits, current trends and legislation, and will be expected to remain current in these areas. QUALIFICATIONS: Bachelor's degree in relevant area, e.g., Business, Human Resources, Pre-Law, or related field, from an accredited college or university is required; or, the equivalent combination of education and experience. Five (5) years of experience working in employee benefits required, more strongly preferred. At management discretion, applicable experience may be substituted for some of the above requirements. Working knowledge of the design and operation of retirement and welfare benefits required. Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required. Ability to interpret benefit laws, policies, and processes. Airline and/or union experience a plus. Strong communication and interpersonal skills, oral and written, for effective interaction with MEC members, MEC committees, individual members, internal staff, and external contacts. Demonstrated ability working as an integral part of a team. . click apply for full job details
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
May 07, 2024
Full time
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
JOB SUMMARY: Drives revenue by recruiting, managing and developing a book of VIP patrons. Must be 21 years or older and fluent in the Chinese lanagage. ESSENTIAL JOB FUNCTIONS: Relays and amplifies the benefits of Caesars Rewards membership and associated amenities Establishes and maintains the good will of VIP patrons through personal interaction Represents Horseshoe Baltimore at on-property and off-property events. Drives incremental income through booked trips and increased patron loyalty Extends invitations and books patrons for special events Books patron travel and hotel to Caesars Entertainment locations Analyzes patron account data to make strong business decisions for extending comps, event invitations and incentives to drive business Conveys terms of loyalty program and incentives to current and future patrons Serve as Caesars Entertainment Brand Ambassador Partners and develops trusted relationships with other departments and team membersEDUCATION AND EXPERIENCE: Bachelor's Degree or comparable experience preferred Minimum of 5 years in gaming, marketing, entertainment or public relations Proven customer service and telemarketing experience QUALIFICATIONS: Fluent in speaking and writing Chinese (Mandarin & Cantonese) Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese) Knowledge and understanding of Chinese culture, customs and traditions Thrives and excels in being a member of a high-performance team Mastery in making patrons feel special / Family Style Service Excellent English-language writing and verbal communication skills Excellent personal and mass email writing skills Excellent phone, text and telemarketing skills Computer literate and proficient keyboard typing skills Ability to quickly grasp and use computer apps, programs and databases Comfortable with managing administrative responsibilities Ability to adapt in an ever-changing work environment Proven account management analytical skills Ability to develop work strategies and manage multiple job responsibilities Proven ability to solve guest issues with integrity and professionalism especially when dealing with high pressure circumstances Must possess strong relationship building skills and demonstrate the ability to influence and partner with all internal departments Must be able to work flexible hours including weekends / holidays and accommodate last minute schedule changes Must be able to work outside of scheduled work hours and be on call 24/7 Ability to manage confidential and sensitive information. Serve as a role model to other Caesars Entertainment Team Members and as a citizen of the community Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to move in and around on the casino floor quickly Visual and auditory range must include immediate environment Must be able to operate necessary office equipment (printers, computers, etc.) Must have the ability to push, pull, reach, bend, twist, stoop, lift and kneel Must be able to work in a noisy environment and may be exposed to guests who use tobacco products Must maintain clean appearance and dress in professional business attire (Formalapparel, costuming or company issued branded clothing will be required from time totime.)
May 06, 2024
Full time
JOB SUMMARY: Drives revenue by recruiting, managing and developing a book of VIP patrons. Must be 21 years or older and fluent in the Chinese lanagage. ESSENTIAL JOB FUNCTIONS: Relays and amplifies the benefits of Caesars Rewards membership and associated amenities Establishes and maintains the good will of VIP patrons through personal interaction Represents Horseshoe Baltimore at on-property and off-property events. Drives incremental income through booked trips and increased patron loyalty Extends invitations and books patrons for special events Books patron travel and hotel to Caesars Entertainment locations Analyzes patron account data to make strong business decisions for extending comps, event invitations and incentives to drive business Conveys terms of loyalty program and incentives to current and future patrons Serve as Caesars Entertainment Brand Ambassador Partners and develops trusted relationships with other departments and team membersEDUCATION AND EXPERIENCE: Bachelor's Degree or comparable experience preferred Minimum of 5 years in gaming, marketing, entertainment or public relations Proven customer service and telemarketing experience QUALIFICATIONS: Fluent in speaking and writing Chinese (Mandarin & Cantonese) Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese) Knowledge and understanding of Chinese culture, customs and traditions Thrives and excels in being a member of a high-performance team Mastery in making patrons feel special / Family Style Service Excellent English-language writing and verbal communication skills Excellent personal and mass email writing skills Excellent phone, text and telemarketing skills Computer literate and proficient keyboard typing skills Ability to quickly grasp and use computer apps, programs and databases Comfortable with managing administrative responsibilities Ability to adapt in an ever-changing work environment Proven account management analytical skills Ability to develop work strategies and manage multiple job responsibilities Proven ability to solve guest issues with integrity and professionalism especially when dealing with high pressure circumstances Must possess strong relationship building skills and demonstrate the ability to influence and partner with all internal departments Must be able to work flexible hours including weekends / holidays and accommodate last minute schedule changes Must be able to work outside of scheduled work hours and be on call 24/7 Ability to manage confidential and sensitive information. Serve as a role model to other Caesars Entertainment Team Members and as a citizen of the community Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to move in and around on the casino floor quickly Visual and auditory range must include immediate environment Must be able to operate necessary office equipment (printers, computers, etc.) Must have the ability to push, pull, reach, bend, twist, stoop, lift and kneel Must be able to work in a noisy environment and may be exposed to guests who use tobacco products Must maintain clean appearance and dress in professional business attire (Formalapparel, costuming or company issued branded clothing will be required from time totime.)
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greets guests and members with a smile, eye contact, and courteous tone. Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
May 02, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greets guests and members with a smile, eye contact, and courteous tone. Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Unlock Your Career Potential: Customer Service at ADP . It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace. ADP is hiring a Senior Customer Service Specialist. In this position, you'll lead a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: Serve as subject matter expert in handling routine client requests Resolve routine customer concerns with pre-defined solutions Lead workflows and determine procedures for the group as appropriate Develop and leverage a broad understanding of ADP products in support of client needs Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team Mentor and lead less-experienced specialists on the team Learn and navigate ADP systems in order to resolve issue QUALIFICATIONS REQUIRED: 3+ years of previous experience High school diploma PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor's degree Strong client relationship and interpersonal skills Ability to troubleshoot and resolve customer complaints Ability to demonstrate learning agility Ability to learn and apply basic concepts in new situations Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner Ability to collaborate and work in a team environment as well as work independently and make sound decisions Preferred License: Life & Health if not licensed must obtain within 30 days as a condition of employment. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
May 01, 2024
Full time
Unlock Your Career Potential: Customer Service at ADP . It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace. ADP is hiring a Senior Customer Service Specialist. In this position, you'll lead a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: Serve as subject matter expert in handling routine client requests Resolve routine customer concerns with pre-defined solutions Lead workflows and determine procedures for the group as appropriate Develop and leverage a broad understanding of ADP products in support of client needs Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team Mentor and lead less-experienced specialists on the team Learn and navigate ADP systems in order to resolve issue QUALIFICATIONS REQUIRED: 3+ years of previous experience High school diploma PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor's degree Strong client relationship and interpersonal skills Ability to troubleshoot and resolve customer complaints Ability to demonstrate learning agility Ability to learn and apply basic concepts in new situations Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner Ability to collaborate and work in a team environment as well as work independently and make sound decisions Preferred License: Life & Health if not licensed must obtain within 30 days as a condition of employment. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
May 01, 2024
Full time
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
Position Summary: Penske has an exciting opportunity to work as a Consumer Reservations Specialist. In this role you will work with our consumer customers calling from across the country and who are looking for household truck rentals. You will listen to what the customer wants to accomplish. Through careful questioning it will lead to a clear recommendation. The Reservations Specialist will be empathetic and knowledgeable, always sensing the customer's confidence level resulting in a booked reservation or first call resolution. This is a customer service and sales role, and Penske is committed to providing callers legendary customer service. Successful individuals for this role will have a positive attitude, strong phone skills, and the ability to multi-task by typing notes on a computer while conversing with customers. To learn more visit us at Key Requirements: This position is an onsite role at 2675 Morgantown Road, Reading, Pa 19607. Route 10, Green Hills Must be available 40 hours per week, our operating hours at 7:00am-12:00am Eastern Time, shifts are typically 8 hours per day as Full-time. As part of your regular schedule, you will need to work a Saturday or a Sunday. If you want to work both, great! Training classes are 4 weeks to include facilitator led, e-learning and on the job. Must be able to attend either May 6th, May 28th or June 10th start date. What our Consumer Reservation Specialists say about their job: Penske is a great experience and can open many doors to anyone entering the workforce, Penske is a great company to work for. You need to have the ability to adapt and be versatile with each customer conversation. It's not just about renting trucks it's about creating that relationship. You have to be good at numbers while being quick and efficient. In this role you will multi-task and need to remain composed in stressful situations This is a great company with great incentives for motivation plus monthly commission. You are supported by a manager, multiple supervisors with a very supportive team environment. I am not micromanaged. Your call approach can be your own and still be in line with Penske goals. There is no scripting. Major Responsibilities: Take inbound calls and sell Penske truck rental services to customers. Handle high volume of calls daily, logging customer information, rental quotes, and notes in required systems. Place follow-up calls on qualified leads. Collaborate with Penske field locations, district offices, and management. Resolve or escalate customer service issues. Meet performance metrics for call quality standards and revenue goals. Regularly meet with Supervisor to review results, progress towards goals and key metrics Various duties as assigned to support the efficient operation of the call center. Qualifications: High school diploma or equivalent required, and associate or bachelor's degree preferred. Prior work experience with customer interactions over the phone or in person highly preferred Strong communication skills, verbally over the phone demonstrating enthusiasm, great voice, tone, and empathy. Bilingual Spanish verbal and written communication a plus. Ability to communicate effectively and timely via the different methods of communication (Teams, Email, Nice Platform, etc.) Ability to troubleshoot technical challenges and navigate systems independently. Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange. Successfully follow a sales strategy to overcome customer objections and maximize revenue. Basic math, logic, geography, and problem-solving skills as well as the ability to follow specific instructions are also required. Self-motivated with the ability to work independently and manage time efficiently to meet or exceed customer needs. Associates will have the opportunity to receive and share regular feedback from their supervisor and will collaborate with their supervisor to integrate this feedback into their work.Regular, predictable, full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Other Corporate Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Date posted: 04/29/2024
Apr 30, 2024
Position Summary: Penske has an exciting opportunity to work as a Consumer Reservations Specialist. In this role you will work with our consumer customers calling from across the country and who are looking for household truck rentals. You will listen to what the customer wants to accomplish. Through careful questioning it will lead to a clear recommendation. The Reservations Specialist will be empathetic and knowledgeable, always sensing the customer's confidence level resulting in a booked reservation or first call resolution. This is a customer service and sales role, and Penske is committed to providing callers legendary customer service. Successful individuals for this role will have a positive attitude, strong phone skills, and the ability to multi-task by typing notes on a computer while conversing with customers. To learn more visit us at Key Requirements: This position is an onsite role at 2675 Morgantown Road, Reading, Pa 19607. Route 10, Green Hills Must be available 40 hours per week, our operating hours at 7:00am-12:00am Eastern Time, shifts are typically 8 hours per day as Full-time. As part of your regular schedule, you will need to work a Saturday or a Sunday. If you want to work both, great! Training classes are 4 weeks to include facilitator led, e-learning and on the job. Must be able to attend either May 6th, May 28th or June 10th start date. What our Consumer Reservation Specialists say about their job: Penske is a great experience and can open many doors to anyone entering the workforce, Penske is a great company to work for. You need to have the ability to adapt and be versatile with each customer conversation. It's not just about renting trucks it's about creating that relationship. You have to be good at numbers while being quick and efficient. In this role you will multi-task and need to remain composed in stressful situations This is a great company with great incentives for motivation plus monthly commission. You are supported by a manager, multiple supervisors with a very supportive team environment. I am not micromanaged. Your call approach can be your own and still be in line with Penske goals. There is no scripting. Major Responsibilities: Take inbound calls and sell Penske truck rental services to customers. Handle high volume of calls daily, logging customer information, rental quotes, and notes in required systems. Place follow-up calls on qualified leads. Collaborate with Penske field locations, district offices, and management. Resolve or escalate customer service issues. Meet performance metrics for call quality standards and revenue goals. Regularly meet with Supervisor to review results, progress towards goals and key metrics Various duties as assigned to support the efficient operation of the call center. Qualifications: High school diploma or equivalent required, and associate or bachelor's degree preferred. Prior work experience with customer interactions over the phone or in person highly preferred Strong communication skills, verbally over the phone demonstrating enthusiasm, great voice, tone, and empathy. Bilingual Spanish verbal and written communication a plus. Ability to communicate effectively and timely via the different methods of communication (Teams, Email, Nice Platform, etc.) Ability to troubleshoot technical challenges and navigate systems independently. Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange. Successfully follow a sales strategy to overcome customer objections and maximize revenue. Basic math, logic, geography, and problem-solving skills as well as the ability to follow specific instructions are also required. Self-motivated with the ability to work independently and manage time efficiently to meet or exceed customer needs. Associates will have the opportunity to receive and share regular feedback from their supervisor and will collaborate with their supervisor to integrate this feedback into their work.Regular, predictable, full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Other Corporate Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Date posted: 04/29/2024
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Apr 29, 2024
Full time
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at our luxury property, The Lofts at Monroe Parke, Monroe, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Apr 29, 2024
Full time
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. With our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking a Full-Time Resident Specialist for our multi-family portfolio of properties, with customer service industry experience. Candidate will work at our luxury property, The Lofts at Monroe Parke, Monroe, NJ Must be available to work weekends and flexible shifts. As a Resident Specialist at one of our communities, you will play a pivotal role in the daily operations of our leasing and management office, making substantial contributions to our leasing processes and our unwavering commitment to delivering exceptional customer service. Oversight of the front desk, serving as the initial point of contact for residents, prospective residents, vendors, and contractors. Emphasis will be placed on fostering superior customer relationship management. Guests will be graciously offered refreshments while awaiting a meeting with a leasing consultant. Proficiently addressing inquiries related to the community and amenities, and facilitating assistance for residents in obtaining gate cards/keys. Facilitating service requests for residents approaching the front desk by either entering the request into the system on their behalf or providing guidance on self-submission through the call center or portal. Collaboration with Senior Concierge, Resident Specialist, and/or Leasing Consultants in coordinating resident events, including meetings, parties, cooking nights, movie nights, and other special events designed to enhance resident retention. Efficient management and organization of the package room, encompassing the acceptance of packages, resident notification, and accurate distribution of packages. Closure of packages upon resident retrieval. Engaging with residents and prospective residents to ensure exceptional customer experiences, thereby contributing to successful sales closures and resident retention. Providing support to the Property Manager by handling minor tasks as required. Maintaining office cleanliness, replenishing coffee bars, and monitoring office supplies. Expertly routing calls to the appropriate associates and assisting in scheduling tours and other appointments. Oversight of the weekly Sunday breakfast shopping, preparation, setup, and cleanup. Preparation of leasing materials for prospects, including brochures, floor plans, etc. Ensuring the tidiness and readiness of model and/or vacant units for prospect tours. Developing comprehensive knowledge of the community (a "Community Expert") to assist residents in locating dining and entertainment options outside the community. Attending to residents' needs as a demonstration of superior customer service, including assistance with package-carrying, arranging birthday treats, and coordinating small gifts or balloons for resident milestones/events (engagements, weddings, births, loss, etc.). Opening and closing the leasing office, ensuring preparedness for the day ahead. Establishing familiarity with residents and cultivating a deep understanding of their preferences to proactively anticipate and deliver memorable experiences tailored to their individual needs. Overseeing all duties associated with the concierge position, including the effective management and scheduling of the concierge team to ensure seamless coverage of the leasing office. Guiding residents through the lease renewal process, providing comprehensive assistance to ensure their comfort and understanding of the renewal procedures. Coordinating and executing resident move-ins and move-outs, setting clear expectations for residents regarding their responsibilities and obligations during their residency and upon their departure. Serving as a liaison between residents and the maintenance team on-site to facilitate the efficient coordination of service request repairs, ensuring timely resolution and resident satisfaction. Managing monthly resident events, overseeing expenditures on office and breakfast items, and maintaining general office supply inventory. Collaborating closely with the onsite manager to enhance resident retention strategies and initiatives. Addressing online reviews and managing JTurner reviews to uphold a positive online presence and respond effectively to resident feedback. Conducting follow-up communications with residents upon completion of repairs to confirm satisfaction and completion. Ensuring residents remain compliant with renters' insurance requirements through proactive communication and updates. HS Diploma Required. Flexibility Willingness to work flexible hours, including evenings and weekends. Ability to adapt to changing situations and priorities. Computer Skills Proficiency in using basic computer software such as Microsoft Outlook, Word, and Excel. Familiarity with Outlook Calendar. Communication Skills Excellent verbal and written communication skills. Ability to communicate effectively with guests, staff, and vendors. Customer Service or Hospitality Experience Previous experience in a customer-facing service role is often preferred. Professionalism Professional appearance and demeanor. Required to wear an all-black uniform daily. No facial piercings as well as unnatural colored hair or visible tattoos. Respect for confidentiality and discretion. Attention to Detail Keen attention to detail to ensure accuracy in fulfilling guest/resident requests. Problem-Solving Skills Ability to think on your feet and find creative solutions to meet guests'/residents' needs. Team Player Ability to work well as a part of a team. Collaboration with other departments and staff members. Physical Stamina Concierge are required to handle resident packages and deliveries. The ability to carry and sort packages before handing off to residents. In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances . For immediate consideration, please apply online at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
University of California System
La Jolla, California
Payroll Title: ADMIN OFCR 2 CX Department: HOUSING/DINING/HOSPITALITY Hiring Pay Scale $30.45 - $38.61/Hour Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: CX Contract Total Openings: 1 Work Schedule: Days, 8 hrs/day, See additional comments Personnel & Onboarding Specialist Filing Deadline: Sun 4/28/2024 Apply Now UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. This is a UC San Diego Internal Recruitment open to UC San Diego Career Employees Only UCSD Layoff from Career Appointment: Apply by 04/23/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 04/28/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance. Hybrid work schedule: Monday - Friday 7am - 3:30pm or 8am - 4:30pm subject to change due to operational need. 2 days onsite and 3 days remote. DEPARTMENT OVERVIEW UC San Diego Housing, Dining and Hospitality provides housing and dining services for approximately 19,000 undergraduate and graduate students and their families in more than 400 buildings, covering nearly 10 million square feet. Consisting of eight divisions, HDH has more than 1,000 career employees, 1,200 to 1,300 student employees, and an annual operating budget greater than $250 million. HDH is a self-supporting department that operates without any federal, state or campus funding. The department receives nearly 90% of its funding from housing and dining services. It also secures revenue from conference and catering services. The goal is to break even. HDH is in the midst of implementing an aggressive building plan that will added 10,000 new beds in the next 10 years and will almost double our square footage by 2032. Housing, Dining and Hospitality commits to facilitating an equitable, diverse and inclusive environment, fostering a sense of belonging for our students and staff. As Housing, Dining and Hospitality we understand, each unique individual with their varied thoughts and experiences is what makes our department strong. Aligning with UC San Diego's Office for Equity, Diversity, and Inclusion strategic goals, Housing, Dining and Hospitality is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division. POSITION DESCRIPTION Under the direction of the HRIS Manager, independently coordinate the onboarding process to ensure the seamless integration of new hires into HDH. Lead and manage the complex workflow associated with onboarding, overseeing operational aspects from entry into the HRIS system to I-9 compliance. Collaborate with stakeholders to ensure timely completion of required steps and adherence to applicable policies, laws and regulations. Additionally, assist with coordinating student job postings by working closely with managers to gather necessary information and ensure postings meet compliance standards. Provide guidance and training to HDH Personnel & Timekeeping Coordinators and student employees on onboarding procedures, personnel actions, and general timekeeping. Assist with submission and approval of HRIS system entries and transactions. Delegate tasks as necessary and follow up to ensure accurate execution. Continuously review and refine processes, seeking opportunities to streamline workflows and enhance efficiency. Collaborate closely with other areas of HDH HR as well as department and campus partners to maintain smooth workflow of business operations. Exercise leadership related to personnel actions and onboarding matters as well as delegation of tasks related to special projects. Apply professional concepts to address ongoing administrative and operational issues, resolving problems of moderate scope. Conduct research and analysis for special projects, processes, budgets, and procedures. This includes setting priorities, providing work direction, and handling several tasks at once while maintaining professionalism and strict confidentiality standards. Will use a variety of computer applications to include, but not limited to, UCPath, Handshake, I-9 Tracker, Kuali, HRSD, Microsoft Suite (Word, Access, Excel, Outlook, PowerPoint, and Publisher), UKG, Ecotime, and SharePoint. QUALIFICATIONS Knowledge of personnel and payroll procedures. Experience in payroll and timekeeping process. Experience establishing, organizing and maintaining organized filing systems for payroll reports, personnel files, correspondence and other related management files. Knowledge of common organization-specific computer application program including Microsoft Word, Excel and Outlook. Ability to read and interpret computer manuals. Solid organizational skills and ability to multi-task with demanding timeframes. Proven organization skills including skills to set priorities and organize assignments and workload to meet established deadlines. Demonstrated ability to work efficiently in a busy, customer service oriented office with frequent interruptions, varied work assignments, and fluctuating priorities while meeting deadlines. Strong communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. Skill to communicate information clearly and effectively in person and on the phone with a variety of people including staff and students. Ability to use discretion and maintain confidentiality. Excellent interpersonal skills including tact, confidentiality, diplomacy, and flexibility to work diplomatically and effectively with a diverse public clientele. Proven ability to work independently and make independent judgments with a minimum of instruction and supervision. Ability to use sound judgment in responding to issues and concerns. Demonstrated ability to exercise good judgment for problem solving and ability to anticipate problems. Demonstrated ability to independently understand, analyze, and interpret written material. SPECIAL CONDITIONS Job offer is contingent upon satisfactory clearance based on Background Check results. Occasional overtime may be required to meet deadlines. If driving a university vehicle, must have current CA Driver license, maintain good driving record and participate in the DMV pull program. CANRA Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. Pay Transparency Act Annual Full Pay Range: $63,580 - $98,282 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $30.45 - $47.07 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Apply Now If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: For the University of California's Anti-Discrimination Policy, please visit: UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
Apr 26, 2024
Full time
Payroll Title: ADMIN OFCR 2 CX Department: HOUSING/DINING/HOSPITALITY Hiring Pay Scale $30.45 - $38.61/Hour Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: CX Contract Total Openings: 1 Work Schedule: Days, 8 hrs/day, See additional comments Personnel & Onboarding Specialist Filing Deadline: Sun 4/28/2024 Apply Now UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. This is a UC San Diego Internal Recruitment open to UC San Diego Career Employees Only UCSD Layoff from Career Appointment: Apply by 04/23/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 04/28/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance. Hybrid work schedule: Monday - Friday 7am - 3:30pm or 8am - 4:30pm subject to change due to operational need. 2 days onsite and 3 days remote. DEPARTMENT OVERVIEW UC San Diego Housing, Dining and Hospitality provides housing and dining services for approximately 19,000 undergraduate and graduate students and their families in more than 400 buildings, covering nearly 10 million square feet. Consisting of eight divisions, HDH has more than 1,000 career employees, 1,200 to 1,300 student employees, and an annual operating budget greater than $250 million. HDH is a self-supporting department that operates without any federal, state or campus funding. The department receives nearly 90% of its funding from housing and dining services. It also secures revenue from conference and catering services. The goal is to break even. HDH is in the midst of implementing an aggressive building plan that will added 10,000 new beds in the next 10 years and will almost double our square footage by 2032. Housing, Dining and Hospitality commits to facilitating an equitable, diverse and inclusive environment, fostering a sense of belonging for our students and staff. As Housing, Dining and Hospitality we understand, each unique individual with their varied thoughts and experiences is what makes our department strong. Aligning with UC San Diego's Office for Equity, Diversity, and Inclusion strategic goals, Housing, Dining and Hospitality is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division. POSITION DESCRIPTION Under the direction of the HRIS Manager, independently coordinate the onboarding process to ensure the seamless integration of new hires into HDH. Lead and manage the complex workflow associated with onboarding, overseeing operational aspects from entry into the HRIS system to I-9 compliance. Collaborate with stakeholders to ensure timely completion of required steps and adherence to applicable policies, laws and regulations. Additionally, assist with coordinating student job postings by working closely with managers to gather necessary information and ensure postings meet compliance standards. Provide guidance and training to HDH Personnel & Timekeeping Coordinators and student employees on onboarding procedures, personnel actions, and general timekeeping. Assist with submission and approval of HRIS system entries and transactions. Delegate tasks as necessary and follow up to ensure accurate execution. Continuously review and refine processes, seeking opportunities to streamline workflows and enhance efficiency. Collaborate closely with other areas of HDH HR as well as department and campus partners to maintain smooth workflow of business operations. Exercise leadership related to personnel actions and onboarding matters as well as delegation of tasks related to special projects. Apply professional concepts to address ongoing administrative and operational issues, resolving problems of moderate scope. Conduct research and analysis for special projects, processes, budgets, and procedures. This includes setting priorities, providing work direction, and handling several tasks at once while maintaining professionalism and strict confidentiality standards. Will use a variety of computer applications to include, but not limited to, UCPath, Handshake, I-9 Tracker, Kuali, HRSD, Microsoft Suite (Word, Access, Excel, Outlook, PowerPoint, and Publisher), UKG, Ecotime, and SharePoint. QUALIFICATIONS Knowledge of personnel and payroll procedures. Experience in payroll and timekeeping process. Experience establishing, organizing and maintaining organized filing systems for payroll reports, personnel files, correspondence and other related management files. Knowledge of common organization-specific computer application program including Microsoft Word, Excel and Outlook. Ability to read and interpret computer manuals. Solid organizational skills and ability to multi-task with demanding timeframes. Proven organization skills including skills to set priorities and organize assignments and workload to meet established deadlines. Demonstrated ability to work efficiently in a busy, customer service oriented office with frequent interruptions, varied work assignments, and fluctuating priorities while meeting deadlines. Strong communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. Skill to communicate information clearly and effectively in person and on the phone with a variety of people including staff and students. Ability to use discretion and maintain confidentiality. Excellent interpersonal skills including tact, confidentiality, diplomacy, and flexibility to work diplomatically and effectively with a diverse public clientele. Proven ability to work independently and make independent judgments with a minimum of instruction and supervision. Ability to use sound judgment in responding to issues and concerns. Demonstrated ability to exercise good judgment for problem solving and ability to anticipate problems. Demonstrated ability to independently understand, analyze, and interpret written material. SPECIAL CONDITIONS Job offer is contingent upon satisfactory clearance based on Background Check results. Occasional overtime may be required to meet deadlines. If driving a university vehicle, must have current CA Driver license, maintain good driving record and participate in the DMV pull program. CANRA Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. Pay Transparency Act Annual Full Pay Range: $63,580 - $98,282 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $30.45 - $47.07 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Apply Now If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: For the University of California's Anti-Discrimination Policy, please visit: UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
You Belong at Greenway Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us. The Senior Benefits Specialist facilitates the daily oversight of the Company's US-based health and welfare plans (dental/vision/life/self-insured medical), as well as the Company's retirement plan (401(k . This individual administers and communicates the Company's benefits program with regard to plan options, policy features, enrollment and other employee education goals. The Senior Benefits Specialist conducts periodic surveys to determine market positioning, facilitate the planning, developing, and redesigning of the Company's benefit programs when appropriate, including the coordination of budget submission with annual design work. Ensures compliance through completion of all required and appropriate audit and submission processes. Essential Duties & Responsibilities Act as benefits subject matter expert, responsible for responding to employees and fielding benefits inquiries (eligibility, coverage, payments, etc.). Resolve problems regarding company benefits programs: act as liaison between employees and Third Party Administrators/Vendors. Manage billing for assigned plans and policies. Create, review, and update plan summaries, communication materials, open enrollment materials, benefit brochures, and other related materials. Perform regular eligibility and compliance audits on all benefit programs. Attend yearly renewal meetings and provide input on renewal discussions to the leadership team. Manage and oversee the company's 401k program to include vendor management, eligibility and annual plan audit. Serve as Benefits data subject matter expert (SME) for the HR Operations team. Enter/update enrollment and termination data in vendor websites as necessary. Understand risk and compliance of benefits administration, and have strong working knowledge of Benefits/Payroll related Federal/ State laws, including, but not limited to FLSA, FMLA, HIPAA, FICA, ERISA, COBRA, and 401(K). Review, reconcile and coordinate vendor billings. Handle special projects and additional responsibilities as required. Experience and Education High School Diploma/GED Bachelor's Degree in Human Resources or related discipline (or equivalent experience) required. Five (5)+ years of health benefits administration experience required. Experience with self-funded plans, plan design, and 5500 filings also required; prior 401k administration experience preferred. CEBS certification preferred. Skills, Knowledge, and Abilities Must demonstrate ability to lead by example and work as a team. Experience working with leaders, demonstrating courage in taking a stand and influencing others required. Must demonstrate excellent oral and written communication skills appropriate for all levels of an organization. Must demonstrate comfort speaking in front of groups. Must have excellent level of accuracy and detail-orientation. Excellent computer skills including HRIS benefits management (WorkforceNow preferred) and Microsoft Office suite required. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the work day Ability to occasionally lift and or move heavy items This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as, incoming and outgoing communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates Here's what we can offer you in exchange for your amazing work: Competitive pay Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Education reimbursement Growth potential for your career Corporate discounts At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. If you are a Colorado resident, please email us at to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.
Apr 26, 2024
Full time
You Belong at Greenway Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us. The Senior Benefits Specialist facilitates the daily oversight of the Company's US-based health and welfare plans (dental/vision/life/self-insured medical), as well as the Company's retirement plan (401(k . This individual administers and communicates the Company's benefits program with regard to plan options, policy features, enrollment and other employee education goals. The Senior Benefits Specialist conducts periodic surveys to determine market positioning, facilitate the planning, developing, and redesigning of the Company's benefit programs when appropriate, including the coordination of budget submission with annual design work. Ensures compliance through completion of all required and appropriate audit and submission processes. Essential Duties & Responsibilities Act as benefits subject matter expert, responsible for responding to employees and fielding benefits inquiries (eligibility, coverage, payments, etc.). Resolve problems regarding company benefits programs: act as liaison between employees and Third Party Administrators/Vendors. Manage billing for assigned plans and policies. Create, review, and update plan summaries, communication materials, open enrollment materials, benefit brochures, and other related materials. Perform regular eligibility and compliance audits on all benefit programs. Attend yearly renewal meetings and provide input on renewal discussions to the leadership team. Manage and oversee the company's 401k program to include vendor management, eligibility and annual plan audit. Serve as Benefits data subject matter expert (SME) for the HR Operations team. Enter/update enrollment and termination data in vendor websites as necessary. Understand risk and compliance of benefits administration, and have strong working knowledge of Benefits/Payroll related Federal/ State laws, including, but not limited to FLSA, FMLA, HIPAA, FICA, ERISA, COBRA, and 401(K). Review, reconcile and coordinate vendor billings. Handle special projects and additional responsibilities as required. Experience and Education High School Diploma/GED Bachelor's Degree in Human Resources or related discipline (or equivalent experience) required. Five (5)+ years of health benefits administration experience required. Experience with self-funded plans, plan design, and 5500 filings also required; prior 401k administration experience preferred. CEBS certification preferred. Skills, Knowledge, and Abilities Must demonstrate ability to lead by example and work as a team. Experience working with leaders, demonstrating courage in taking a stand and influencing others required. Must demonstrate excellent oral and written communication skills appropriate for all levels of an organization. Must demonstrate comfort speaking in front of groups. Must have excellent level of accuracy and detail-orientation. Excellent computer skills including HRIS benefits management (WorkforceNow preferred) and Microsoft Office suite required. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the work day Ability to occasionally lift and or move heavy items This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as, incoming and outgoing communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates Here's what we can offer you in exchange for your amazing work: Competitive pay Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Education reimbursement Growth potential for your career Corporate discounts At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. If you are a Colorado resident, please email us at to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.
Mark Anthony Services, Inc.
Columbia, South Carolina
The Mark Anthony Group of Companies is one of North America's most diversified and successful private beverage companies focused on the alcohol beverage sector. Founded in 1972, the Company grew organically from a one-man wine importing business to a producer and distributor of fine wine, premium spirits, and ready-to-drink beverages, including White Claw Hard Seltzer. Role Purpose: The Food Safety Specialist serves as internal expert on Food Safety and it's supporting programs. This role requires high attention to detail and experience in Food Safety/HACCP to ensure the highest standards of food safety and regulatory compliance are met. The ideal candidate will be responsible for overseeing the implementation and maintenance of Hazard Analysis and Critical Control Points (HACCP) principles, conducting internal audits, and providing guidance to staff on food safety protocol, including internal systems for traceability, industry trends and best practices, and current/pending legislation to support BRCGS certification. They will create, implement, and improve the brewery food safety program with an eye toward simplicity and streamlined work for self and others. They will manage and maintain critical food safety documentation, records, and action logs; reviewing this information to provide reports and recommendations to key stakeholders. Accountabilities & Impact: The purpose of this role is to manage the Food Safety Program for the Columbia Facility. Be a leader of our core values; prioritizing safety, minimizing waste, building trusting and respectful relationships, collaborating with the brewery departments and industry groups, and does the right thing in times of uncertainty. Develop, implement, and maintain Food Safety Plan (FSP)/HACCP plans in accordance with regulatory requirements and industry best practices. Lead internal audits with site leadership to assess compliance with food safety standards, HACCP protocols, and company policies. Identify potential food safety hazards and recommend corrective actions to mitigate risks. Collaborate with cross-functional teams to develop and implement food safety training programs for employees. Monitor and evaluate the effectiveness of food safety procedures and make recommendations for continuous improvement. Stay current on food safety regulations, industry trends, and emerging technologies to ensure compliance and best practices. Act as a liaison between the organization and regulatory agencies during inspections and audits. Investigate food safety incidents or complaints and implement corrective actions as necessary. Lead monthly HACCP meetings, educating the HACCP team and leading process improvement. Creates internal processes to assure compliance for new product development. Supports Quality Management System (QMS) improvements to include FSP updates. Leverages knowledge of regulatory requirements, industry trends, brewery strategy, etc. to make global connections. Anticipates obstacles and proactively mitigates potential food safety issues brewery-wide using thorough knowledge of core products and processes. Effectively communicates organized, concise information to a cross-functional workforce to enable appropriate response and escalation. Provides routine training for employees on Food Safety, GMPs, and HACCP. Develops SOPs and policies as pertaining to the Food Safety Program. Skills & Experiences Needed: Must be at least 21 years of age. Bachelor's degree in a STEM field (Food Science or Microbiology preferred) OR any combination of experience and/or education from which comparable knowledge, skills, and abilities. Two (2) years relevant experience supporting food safety, quality assurance, technical services, administration, or any combination of related fields required. Experience in food safety program management experience preferred. PCQI/HACCP certified required Auditor and/or Food Defense certification is preferred Experience and working knowledge of GFSI standard requirements with certification by: BRCGS, SQF, AIB, or ISO 22000 Strong understanding of HACCP principles, food safety regulations, and industry standards. Experience conducting internal audits and developing corrective action plans. Detail-oriented and analytical, with the ability to identify and address potential food safety hazards. Willing to work rotating shifts, nights, and occasional weekends/holidays as necessary to address any concerns. Demonstrated ability to successfully manage and/or support multiple projects, ensuring timelines are met and stakeholder engagement. Ability to work independently and as part of a team in a fast-paced environment and prioritize work while multitasking. Solid knowledge of site processes, GMPs, and strong ability to work well with differing agendas. Strong technical writing and document management skills. Demonstrate motivation and a good work ethic under minimal supervision. Highly effective written and verbal presentation skills. Ability to clearly articulate requirements and gain understanding and support. Proficient in Microsoft Office Suite and food safety software applications. Bi-lingual skills a plus. The Food Safety & HACCP Specialist position is well-suited for you if you have/are: Possess a "can do" attitude and believes anything is possible with the right focus. Able to work independently and "roll up your sleeves" to make things happen. High energy team player who thrives in a fast paced, dynamic environment. Constantly questioning the way things are done in a constructive manner and thrives on change that improves results. Open (no agendas), honest and trustworthy. Effective leadership and strategic influencing skills. Results oriented individual with a desire to manage change through to fruition. Working conditions: Fast-paced and constantly changing work environment. Possible off-shift and weekend/holiday work Analytical Laboratory and Manufacturing Environment with potential exposure to odors, fumes, airborne particles and hazardous chemicals; Noise level varies from quiet to loud; Temperature varies from hot to cold At Mark Anthony, we live by our 5 Core Values every day: Sense of Urgency We value sense of urgency because we are a fast-paced company in a fast-paced industry You act as if there is no tomorrow and get it done today Authenticity We value authenticity because we need to stay real You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions Simplicity We value simplicity; why use 50 words when you can use 5? You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area Humility We value humility; there is no room for egos here You're not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other Trust We value trust because unless we are both trusted and trusting, we will not succeed as a team You put trust in others and do your best to never let anyone down
Apr 22, 2024
Full time
The Mark Anthony Group of Companies is one of North America's most diversified and successful private beverage companies focused on the alcohol beverage sector. Founded in 1972, the Company grew organically from a one-man wine importing business to a producer and distributor of fine wine, premium spirits, and ready-to-drink beverages, including White Claw Hard Seltzer. Role Purpose: The Food Safety Specialist serves as internal expert on Food Safety and it's supporting programs. This role requires high attention to detail and experience in Food Safety/HACCP to ensure the highest standards of food safety and regulatory compliance are met. The ideal candidate will be responsible for overseeing the implementation and maintenance of Hazard Analysis and Critical Control Points (HACCP) principles, conducting internal audits, and providing guidance to staff on food safety protocol, including internal systems for traceability, industry trends and best practices, and current/pending legislation to support BRCGS certification. They will create, implement, and improve the brewery food safety program with an eye toward simplicity and streamlined work for self and others. They will manage and maintain critical food safety documentation, records, and action logs; reviewing this information to provide reports and recommendations to key stakeholders. Accountabilities & Impact: The purpose of this role is to manage the Food Safety Program for the Columbia Facility. Be a leader of our core values; prioritizing safety, minimizing waste, building trusting and respectful relationships, collaborating with the brewery departments and industry groups, and does the right thing in times of uncertainty. Develop, implement, and maintain Food Safety Plan (FSP)/HACCP plans in accordance with regulatory requirements and industry best practices. Lead internal audits with site leadership to assess compliance with food safety standards, HACCP protocols, and company policies. Identify potential food safety hazards and recommend corrective actions to mitigate risks. Collaborate with cross-functional teams to develop and implement food safety training programs for employees. Monitor and evaluate the effectiveness of food safety procedures and make recommendations for continuous improvement. Stay current on food safety regulations, industry trends, and emerging technologies to ensure compliance and best practices. Act as a liaison between the organization and regulatory agencies during inspections and audits. Investigate food safety incidents or complaints and implement corrective actions as necessary. Lead monthly HACCP meetings, educating the HACCP team and leading process improvement. Creates internal processes to assure compliance for new product development. Supports Quality Management System (QMS) improvements to include FSP updates. Leverages knowledge of regulatory requirements, industry trends, brewery strategy, etc. to make global connections. Anticipates obstacles and proactively mitigates potential food safety issues brewery-wide using thorough knowledge of core products and processes. Effectively communicates organized, concise information to a cross-functional workforce to enable appropriate response and escalation. Provides routine training for employees on Food Safety, GMPs, and HACCP. Develops SOPs and policies as pertaining to the Food Safety Program. Skills & Experiences Needed: Must be at least 21 years of age. Bachelor's degree in a STEM field (Food Science or Microbiology preferred) OR any combination of experience and/or education from which comparable knowledge, skills, and abilities. Two (2) years relevant experience supporting food safety, quality assurance, technical services, administration, or any combination of related fields required. Experience in food safety program management experience preferred. PCQI/HACCP certified required Auditor and/or Food Defense certification is preferred Experience and working knowledge of GFSI standard requirements with certification by: BRCGS, SQF, AIB, or ISO 22000 Strong understanding of HACCP principles, food safety regulations, and industry standards. Experience conducting internal audits and developing corrective action plans. Detail-oriented and analytical, with the ability to identify and address potential food safety hazards. Willing to work rotating shifts, nights, and occasional weekends/holidays as necessary to address any concerns. Demonstrated ability to successfully manage and/or support multiple projects, ensuring timelines are met and stakeholder engagement. Ability to work independently and as part of a team in a fast-paced environment and prioritize work while multitasking. Solid knowledge of site processes, GMPs, and strong ability to work well with differing agendas. Strong technical writing and document management skills. Demonstrate motivation and a good work ethic under minimal supervision. Highly effective written and verbal presentation skills. Ability to clearly articulate requirements and gain understanding and support. Proficient in Microsoft Office Suite and food safety software applications. Bi-lingual skills a plus. The Food Safety & HACCP Specialist position is well-suited for you if you have/are: Possess a "can do" attitude and believes anything is possible with the right focus. Able to work independently and "roll up your sleeves" to make things happen. High energy team player who thrives in a fast paced, dynamic environment. Constantly questioning the way things are done in a constructive manner and thrives on change that improves results. Open (no agendas), honest and trustworthy. Effective leadership and strategic influencing skills. Results oriented individual with a desire to manage change through to fruition. Working conditions: Fast-paced and constantly changing work environment. Possible off-shift and weekend/holiday work Analytical Laboratory and Manufacturing Environment with potential exposure to odors, fumes, airborne particles and hazardous chemicals; Noise level varies from quiet to loud; Temperature varies from hot to cold At Mark Anthony, we live by our 5 Core Values every day: Sense of Urgency We value sense of urgency because we are a fast-paced company in a fast-paced industry You act as if there is no tomorrow and get it done today Authenticity We value authenticity because we need to stay real You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions Simplicity We value simplicity; why use 50 words when you can use 5? You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area Humility We value humility; there is no room for egos here You're not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other Trust We value trust because unless we are both trusted and trusting, we will not succeed as a team You put trust in others and do your best to never let anyone down
We are seeking an individual with a deep understanding of US health and welfare benefits, as well as experience in managing federal/state leave programs, to join Bio-Rad's Global Human Resources team. In this role, you will provide exceptional customer service and support to our US Benefits Team. We're looking for someone who can bring creativity, collaboration, and extensive expertise to the table, playing a pivotal role in various daily operations such as addressing employee inquiries, managing leave of absences, and offering guidance on benefit plans and policies. Your responsibilities will include troubleshooting system and vendor issues, resolving complex employee concerns, processing benefit-related events, overseeing COBRA subsidy transactions, conducting dependent audits, ensuring compliance with ACA reporting and filing requirements, and assisting with team goals. By becoming a part of our team, you will contribute to enhancing user experiences and making positive impacts on the lives of our employees. How You Will Make an Impact: You will utilize your comprehensive knowledge of benefits to guide Bio-Rad employees in navigating their benefit plan options and finding the best solutions for themselves and their families. Actively identify and propose new solutions to enhance efficiency and reduce workload by continuously refining processes and procedures. Serve as the frontline contact for daily benefits inquiries, promptly escalating urgent matters that require immediate attention to mitigate potential issues and minimize negative user experiences. Foster a benefits team culture centered around prioritizing the customer, providing compassionate support to employees, and ensuring an overall positive benefits experience that contributes to employee health and well-being. What You Bring: Bachelor's degree or equivalent preferred, with a minimum of 5+ years of direct working experience in benefits and leave of absence management. Deep understanding and ability to explain benefit plan concepts, interpret laws, and solve customer issues aligned with Bio-Rad benefits programs, policies, and procedures. Extensive knowledge of federal and state regulations governing employee benefits plan under ERISA, leave laws (FMLA, CFRA, PDL, PFL, ADA), and compliance guidelines with COBRA, HIPAA, ACA Proficiency in Microsoft Office (Word, Excel, Outlook,Teams), with SharePoint, SAP, and Ben-Admin system experience a plus. Experience multitasking in a fast-paced environment with a high sense of urgency, demonstrating strong attention to detail, problem solving, critical thinking and organizational skills Have excellent verbal and written communication skills, work well in a team environment, maintain professional discretion with confidential information, and possess strong customer service skills. Location: Bio-Rad is pleased to offer the flexibility of a hybrid work environment for this role, 3 days in office, 2 days remote, working out of the Hercules, CA office. Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more! Compensation: The estimated base salary range for this position is $91,500 to $125,900 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. Legal Entity: (USA_1000)Bio-Rad Laboratories, Inc.
Apr 21, 2024
Full time
We are seeking an individual with a deep understanding of US health and welfare benefits, as well as experience in managing federal/state leave programs, to join Bio-Rad's Global Human Resources team. In this role, you will provide exceptional customer service and support to our US Benefits Team. We're looking for someone who can bring creativity, collaboration, and extensive expertise to the table, playing a pivotal role in various daily operations such as addressing employee inquiries, managing leave of absences, and offering guidance on benefit plans and policies. Your responsibilities will include troubleshooting system and vendor issues, resolving complex employee concerns, processing benefit-related events, overseeing COBRA subsidy transactions, conducting dependent audits, ensuring compliance with ACA reporting and filing requirements, and assisting with team goals. By becoming a part of our team, you will contribute to enhancing user experiences and making positive impacts on the lives of our employees. How You Will Make an Impact: You will utilize your comprehensive knowledge of benefits to guide Bio-Rad employees in navigating their benefit plan options and finding the best solutions for themselves and their families. Actively identify and propose new solutions to enhance efficiency and reduce workload by continuously refining processes and procedures. Serve as the frontline contact for daily benefits inquiries, promptly escalating urgent matters that require immediate attention to mitigate potential issues and minimize negative user experiences. Foster a benefits team culture centered around prioritizing the customer, providing compassionate support to employees, and ensuring an overall positive benefits experience that contributes to employee health and well-being. What You Bring: Bachelor's degree or equivalent preferred, with a minimum of 5+ years of direct working experience in benefits and leave of absence management. Deep understanding and ability to explain benefit plan concepts, interpret laws, and solve customer issues aligned with Bio-Rad benefits programs, policies, and procedures. Extensive knowledge of federal and state regulations governing employee benefits plan under ERISA, leave laws (FMLA, CFRA, PDL, PFL, ADA), and compliance guidelines with COBRA, HIPAA, ACA Proficiency in Microsoft Office (Word, Excel, Outlook,Teams), with SharePoint, SAP, and Ben-Admin system experience a plus. Experience multitasking in a fast-paced environment with a high sense of urgency, demonstrating strong attention to detail, problem solving, critical thinking and organizational skills Have excellent verbal and written communication skills, work well in a team environment, maintain professional discretion with confidential information, and possess strong customer service skills. Location: Bio-Rad is pleased to offer the flexibility of a hybrid work environment for this role, 3 days in office, 2 days remote, working out of the Hercules, CA office. Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more! Compensation: The estimated base salary range for this position is $91,500 to $125,900 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. Legal Entity: (USA_1000)Bio-Rad Laboratories, Inc.
Martin's Point Health Care
Portsmouth, New Hampshire
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Health Benefits Specialist is responsible for field sales of the US Family Health Plan (USFHP) to eligible beneficiaries in designated territorial markets. The Benefits Specialist builds awareness of the USFHP through consistent contact with active and reserve military units, military headquarters, and veterans associations and with officials of the Department of Veterans Affairs, state veterans services, and other centers of influence. This position is responsible for educating beneficiaries on the features of the USFHP and assists enrollees with the application process. Job Description Key Outcomes: Performs direct sales for the US Family Health Plan to eligible beneficiaries to achieve goals for new membership acquisitions in each assigned market by: Conducting marketing seminars, special events, and briefings for the purpose of educating and enrolling beneficiaries. Conducting one-on-one sessions with customers either at in-person meetings or over the phone to establish TRICARE eligibility; assess customer needs for health care coverage and generate interest in the Plan; assure beneficiary understanding of Plan features, costs, and rules; and assist completion of applications. Building and maintaining a network of relationships with key influencers and centers of military activity that will maximize awareness of and advocacy for the US Family Health Plan. Managing individual Opportunity Pipeline to ensure he/she meets or exceeds sales targets, close rate targets, follows up activity and quality documentation standards. Optimizes the effectiveness of USFHP marketing by: Scheduling seminars and other marketing events in assigned territories. Providing Sales and department leadership with feedback from new and prospective members, observations on the competitive environment, and opportunities for marketing initiatives. Collaborating to advance training initiatives, measurement systems, and market profiles. Participating in projects and process improvement teams as assigned. Uses the contact management system and activity reporting to improve marketing efficiency by: Entering contact information promptly and accurately. Conducting follow-up calls and/or meetings with prospects to close sales. Providing the USFHP Marketing Manager with a report of weekly activities summarizing field marketing activities and results. Education/Experience: Associate Degree or equivalent combination of education and experience Minimum of 3 years of Sales and customer service experience Military experience strongly preferred Valid Driver's License Required Requirements: In compliance with MPHC's Department of Defense government contract, any/all persons hired for this position will need to verify their US citizenship and complete the required employment eligibility verification upon hire. Skills/Knowledge/Competencies (Behaviors): Outstanding customer service focus with the ability to relate to internal and external customers in a positive and professional manner Outstanding interpersonal skills Skill in public speaking in various settings to various size audiences Ability to work independently with minimal direct supervision Ability to work collaboratively with other members of the Marketing department Valid, current driver's license and reliable transportation Proficiency in Microsoft Outlook, Word, and Excel required Proficiency in Goldmine or other contact management software preferred Demonstrates an understanding of and alignment with Martin's Point Values. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at:
Apr 14, 2024
Full time
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Health Benefits Specialist is responsible for field sales of the US Family Health Plan (USFHP) to eligible beneficiaries in designated territorial markets. The Benefits Specialist builds awareness of the USFHP through consistent contact with active and reserve military units, military headquarters, and veterans associations and with officials of the Department of Veterans Affairs, state veterans services, and other centers of influence. This position is responsible for educating beneficiaries on the features of the USFHP and assists enrollees with the application process. Job Description Key Outcomes: Performs direct sales for the US Family Health Plan to eligible beneficiaries to achieve goals for new membership acquisitions in each assigned market by: Conducting marketing seminars, special events, and briefings for the purpose of educating and enrolling beneficiaries. Conducting one-on-one sessions with customers either at in-person meetings or over the phone to establish TRICARE eligibility; assess customer needs for health care coverage and generate interest in the Plan; assure beneficiary understanding of Plan features, costs, and rules; and assist completion of applications. Building and maintaining a network of relationships with key influencers and centers of military activity that will maximize awareness of and advocacy for the US Family Health Plan. Managing individual Opportunity Pipeline to ensure he/she meets or exceeds sales targets, close rate targets, follows up activity and quality documentation standards. Optimizes the effectiveness of USFHP marketing by: Scheduling seminars and other marketing events in assigned territories. Providing Sales and department leadership with feedback from new and prospective members, observations on the competitive environment, and opportunities for marketing initiatives. Collaborating to advance training initiatives, measurement systems, and market profiles. Participating in projects and process improvement teams as assigned. Uses the contact management system and activity reporting to improve marketing efficiency by: Entering contact information promptly and accurately. Conducting follow-up calls and/or meetings with prospects to close sales. Providing the USFHP Marketing Manager with a report of weekly activities summarizing field marketing activities and results. Education/Experience: Associate Degree or equivalent combination of education and experience Minimum of 3 years of Sales and customer service experience Military experience strongly preferred Valid Driver's License Required Requirements: In compliance with MPHC's Department of Defense government contract, any/all persons hired for this position will need to verify their US citizenship and complete the required employment eligibility verification upon hire. Skills/Knowledge/Competencies (Behaviors): Outstanding customer service focus with the ability to relate to internal and external customers in a positive and professional manner Outstanding interpersonal skills Skill in public speaking in various settings to various size audiences Ability to work independently with minimal direct supervision Ability to work collaboratively with other members of the Marketing department Valid, current driver's license and reliable transportation Proficiency in Microsoft Outlook, Word, and Excel required Proficiency in Goldmine or other contact management software preferred Demonstrates an understanding of and alignment with Martin's Point Values. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at:
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
May 09, 2024
Full time
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
_Nespresso est engagé à vous offrir un café durable d'exception à la maison. Avec chaque tasse, on élève les moments café en mouvement, avec goût et intention. Cultiver le café comme un art, pour faire croître le meilleur en chacun de nous._ Pourquoi vous devriez vous joindre à nous Salaire compétitif + Bonus trimestriel Machine à café gratuite + Crédit Nespresso mensuel Rabais exclusifs aux employés Ensemble complet d'avantages de rémunération globale, y compris les prestations de santé et de soins dentaires qui débutent dès le premier jour (incluant le massage, la couverture de santé mentale et le compte de dépenses de santé) Compte de dépenses personnel Excellents programmes de formation et de perfectionnement Possibilités de croissance Café illimité gratuit pendant les quarts de travail Régime de retraite avec contributions compétitives de l'employeur Et bien plus encore Résumé du poste Nous sommes à la recherche d'un spécialiste de stock temps plein à notre Boutique de Saint-Bruno. En tant que membre de l'équipe de stock, l'individu occupant ce rôle sera responsable d'assurer l'écoulement de produits efficace afin de faciliter les opérations quotidiennes, ainsi que gérer l'inventaire tout en agissant en tant qu'ambassadeur de la marque Nespresso. Un jour dans la vie d'un spécialiste de stock Assurer le FIFO tout en maintenant l'excellence de la marchandise; Recevoir la marchandise tout en assurant son exactitude et celle de l'inventaire; Communiquer de façon efficace avec l'équipe et la direction du magasin; Créer une expérience de marque positive pour toutes les parties prenantes; Maintenir une salle de marchandise exceptionnellement organisée. Ce qui vous permettra de réussir dans le poste Être passionné par le café et le développement durable Avoir 1-2 ans d'expérience en organisation de stock, en entrepôt ou dans an rôle similaire Être soucieux du détail et démontrer des compétences en gestion du temps Maîtriser Microsoft Office et des logiciels d'inventaire Être axé sur la santé et la sécurité Être capable de se tenir debout pendant toute une journée de travail et de soulever des charges d'environ 40lbs _Nespresso est un employeur engagé envers la diversité et l'inclusion qui promeut l'égalité des chances. Si vous êtes sélectionné pour participer au processus de recrutement, veuillez informer les ressources humaines de tout accommodement dont vous pourriez avoir besoin. Nestlé travaillera avec vous dans le but de garantir que vous êtes en mesure de participer pleinement au processus. _ Les candidatures seront considérées au fur et à mesure de leur réception. Nespresso Canada, une division de Nestle Canada! Job Type: Full-time Pay: $18.00 per hour Benefits: Dental care Employee assistance program Extended health care Store discount Vision care Schedule: 8 hour shift Supplemental pay types: Bonus pay Application question(s): Il s'agit d'une opportunité à temps plein uniquement, qui comprend les soirées et les week-ends. Pouvez-vous confirmer que vous êtes disponible à temps plein ? Possédez-vous l'autorisation de travailler au Canada ? Work Location: In person
May 09, 2024
Full time
_Nespresso est engagé à vous offrir un café durable d'exception à la maison. Avec chaque tasse, on élève les moments café en mouvement, avec goût et intention. Cultiver le café comme un art, pour faire croître le meilleur en chacun de nous._ Pourquoi vous devriez vous joindre à nous Salaire compétitif + Bonus trimestriel Machine à café gratuite + Crédit Nespresso mensuel Rabais exclusifs aux employés Ensemble complet d'avantages de rémunération globale, y compris les prestations de santé et de soins dentaires qui débutent dès le premier jour (incluant le massage, la couverture de santé mentale et le compte de dépenses de santé) Compte de dépenses personnel Excellents programmes de formation et de perfectionnement Possibilités de croissance Café illimité gratuit pendant les quarts de travail Régime de retraite avec contributions compétitives de l'employeur Et bien plus encore Résumé du poste Nous sommes à la recherche d'un spécialiste de stock temps plein à notre Boutique de Saint-Bruno. En tant que membre de l'équipe de stock, l'individu occupant ce rôle sera responsable d'assurer l'écoulement de produits efficace afin de faciliter les opérations quotidiennes, ainsi que gérer l'inventaire tout en agissant en tant qu'ambassadeur de la marque Nespresso. Un jour dans la vie d'un spécialiste de stock Assurer le FIFO tout en maintenant l'excellence de la marchandise; Recevoir la marchandise tout en assurant son exactitude et celle de l'inventaire; Communiquer de façon efficace avec l'équipe et la direction du magasin; Créer une expérience de marque positive pour toutes les parties prenantes; Maintenir une salle de marchandise exceptionnellement organisée. Ce qui vous permettra de réussir dans le poste Être passionné par le café et le développement durable Avoir 1-2 ans d'expérience en organisation de stock, en entrepôt ou dans an rôle similaire Être soucieux du détail et démontrer des compétences en gestion du temps Maîtriser Microsoft Office et des logiciels d'inventaire Être axé sur la santé et la sécurité Être capable de se tenir debout pendant toute une journée de travail et de soulever des charges d'environ 40lbs _Nespresso est un employeur engagé envers la diversité et l'inclusion qui promeut l'égalité des chances. Si vous êtes sélectionné pour participer au processus de recrutement, veuillez informer les ressources humaines de tout accommodement dont vous pourriez avoir besoin. Nestlé travaillera avec vous dans le but de garantir que vous êtes en mesure de participer pleinement au processus. _ Les candidatures seront considérées au fur et à mesure de leur réception. Nespresso Canada, une division de Nestle Canada! Job Type: Full-time Pay: $18.00 per hour Benefits: Dental care Employee assistance program Extended health care Store discount Vision care Schedule: 8 hour shift Supplemental pay types: Bonus pay Application question(s): Il s'agit d'une opportunité à temps plein uniquement, qui comprend les soirées et les week-ends. Pouvez-vous confirmer que vous êtes disponible à temps plein ? Possédez-vous l'autorisation de travailler au Canada ? Work Location: In person
JOB SUMMARY: Handles the repair of entertainers costumes and assists entertainers in costume changes and hospitality. Provides support for the Outdoor Concert serie KEY JOB FUNCTIONS : Manually repairs costumes for entertainers with sewing needle and thread. Assists entertainers in costume changes. Uses sewing machine, iron and steamer Arranges dry cleaning or laundry for the entertainer. Uses the computer on Harrah s system to order from the warehouse and room service. Stays in contact with contract coordinators and tour managers to discuss hospitality riders and do any necessary shopping. If needed, to change flight and limo schedules, print boarding passes and set lists for the concert. Arranges and handles meet and greet with the entertainer, VIP hosts and guests and sometimes with security. Arrange special occasions backstage like birthdays or other surprises. Oversees the entertainers green room with hospitality and their guests. Order and serve dinners if requested. Assures SSR is cleared after the show to re-open as the night club. Oversees all dressing rooms at SSR including Peek dancers and beverage servers. Responsible for maintenance of dressing rooms and repairs as well for Harvey s Cabaret Improv and Harrah s Center Stage. Stores and takes care of all Harrah s owned costumes. Outdoor Concert Series: Arranges black and white towel delivery for dressing room trailers and stage Outdoor Concert Series: Launders black towels and returns to SSR Outdoor Concert Series: Provides costume ironing/steaming when needed, assures the dressing rooms are up-to-date Outdoor Concert Series: Assists with Meet & Greets and Fan Package Outdoor Concert Series: Provides support for the Summer Concert Backstage Specialist EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous experience as a Dressing Room Attendant preferred QUALIFICATIONS: Must be able to speak, read, write, and understand English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated busine Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedure PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Auditory range must include near and far distances. Visual field must include near and far distances. Ability to stand/walk for 8 hours. Mobility to move quickly through the property Ability to work rapidly under pressure Ability to lift costumes weighing up to 20 lbs. Ability to frequently tolerate high noise level Ability to work in a dark environment May be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
May 06, 2024
Full time
JOB SUMMARY: Handles the repair of entertainers costumes and assists entertainers in costume changes and hospitality. Provides support for the Outdoor Concert serie KEY JOB FUNCTIONS : Manually repairs costumes for entertainers with sewing needle and thread. Assists entertainers in costume changes. Uses sewing machine, iron and steamer Arranges dry cleaning or laundry for the entertainer. Uses the computer on Harrah s system to order from the warehouse and room service. Stays in contact with contract coordinators and tour managers to discuss hospitality riders and do any necessary shopping. If needed, to change flight and limo schedules, print boarding passes and set lists for the concert. Arranges and handles meet and greet with the entertainer, VIP hosts and guests and sometimes with security. Arrange special occasions backstage like birthdays or other surprises. Oversees the entertainers green room with hospitality and their guests. Order and serve dinners if requested. Assures SSR is cleared after the show to re-open as the night club. Oversees all dressing rooms at SSR including Peek dancers and beverage servers. Responsible for maintenance of dressing rooms and repairs as well for Harvey s Cabaret Improv and Harrah s Center Stage. Stores and takes care of all Harrah s owned costumes. Outdoor Concert Series: Arranges black and white towel delivery for dressing room trailers and stage Outdoor Concert Series: Launders black towels and returns to SSR Outdoor Concert Series: Provides costume ironing/steaming when needed, assures the dressing rooms are up-to-date Outdoor Concert Series: Assists with Meet & Greets and Fan Package Outdoor Concert Series: Provides support for the Summer Concert Backstage Specialist EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous experience as a Dressing Room Attendant preferred QUALIFICATIONS: Must be able to speak, read, write, and understand English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated busine Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedure PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Auditory range must include near and far distances. Visual field must include near and far distances. Ability to stand/walk for 8 hours. Mobility to move quickly through the property Ability to work rapidly under pressure Ability to lift costumes weighing up to 20 lbs. Ability to frequently tolerate high noise level Ability to work in a dark environment May be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.