Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Apr 27, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Key Duties and Responsibilities: Assure profitability of assigned location by closely monitoring inventory and product spoilage. Adhere and enforce ALL DEPARTMENT GROOMING, SAFETY and CASH HANDLING POLICIES. Must be focused on driving daily per capita, and revenue. Ability to supervise and positively interact with Team Member and Guests. Support the company mantra; Friendly Clean Fast Safe Service. Maintain a neat, well-organized location. Ensure good and consistent food quality. Monitor daily staffing levels in assigned locations. Keeping location teams focused and on task. Able to properly administer and record disciplinary actions. Ensure all products and services are made available to Guests. Ensure proper portion control. Train new Team Members and leads Perform all other duties as assigned by Managerial Supervisor Skills and Qualifications Must be at least 16 years of age; TABC (if 18+) and CFM required A positive work attendance Must be willing to work a varied schedule, including extended shifts, nights, weekends, and holidays as needed Available to work 40 hours a week during full time operation and 1-2 work crew days during weekend operation Must be professional, possess effective communication skills, energetic, self-motivated, able to motivate others, assist in park wide projects as required, ability to multi-task, possess strong leadership skills, and have a positive attitude Must have the ability to stand, sit, and walk for prolonged periods, as well as, and lift to forty pounds occasionally.
Apr 27, 2024
Full time
Key Duties and Responsibilities: Assure profitability of assigned location by closely monitoring inventory and product spoilage. Adhere and enforce ALL DEPARTMENT GROOMING, SAFETY and CASH HANDLING POLICIES. Must be focused on driving daily per capita, and revenue. Ability to supervise and positively interact with Team Member and Guests. Support the company mantra; Friendly Clean Fast Safe Service. Maintain a neat, well-organized location. Ensure good and consistent food quality. Monitor daily staffing levels in assigned locations. Keeping location teams focused and on task. Able to properly administer and record disciplinary actions. Ensure all products and services are made available to Guests. Ensure proper portion control. Train new Team Members and leads Perform all other duties as assigned by Managerial Supervisor Skills and Qualifications Must be at least 16 years of age; TABC (if 18+) and CFM required A positive work attendance Must be willing to work a varied schedule, including extended shifts, nights, weekends, and holidays as needed Available to work 40 hours a week during full time operation and 1-2 work crew days during weekend operation Must be professional, possess effective communication skills, energetic, self-motivated, able to motivate others, assist in park wide projects as required, ability to multi-task, possess strong leadership skills, and have a positive attitude Must have the ability to stand, sit, and walk for prolonged periods, as well as, and lift to forty pounds occasionally.
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - 2nd Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: Summary/Objective: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. Essential Functions/Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, walk, taste and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is active and requires standing, walking, kneeling, twisting, holding, gripping, reaching, pulling, stooping, extensive bending, kneeling, crouching, crawling, extensive wrist movements, and climbing stairs. Work can be performed in extreme heat and cold environments. Must possess manual dexterity necessary to handle product appropriately. The employee must be able to lift and/or move items weighing 35 pounds. The employee must be able to read, write, and comprehend the English language. The employee must work safely at all times and follow all OSHA (safety) guidelines. Food Quality, Safety and Security: The employee initiates action to prevent the occurrence of nonconformities relating to food safety and the quality of the product, processes, quality or safety system. The employee stops production, if necessary, to correct food safety issues, quality issues, or safety problems. The employee identifies and records any problems relating to food safety, quality of the product, processes, quality system or safety system. The employee controls further processing or delivery of nonconforming product in terms of food safety or quality issues until the deficiency or unsatisfactory condition has been corrected. The employee informs line supervisor, production manager, QA manager, or other management personnel of any food safety or quality issues or of any processes which become noncompliant with specified requirements. Competencies: Technical Capacity. Ethical Conduct. Communication Proficiency. Results Driven. Initiative. Supervisory Responsibility: This position supervises the employees in the Quality Department. This position is responsible for general direction, coordination and evaluation of employees in accordance with policies and laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipline employees; addressing complaints and resolving problems. Work Environment: While performing the duties of this job, the employee may be exposed to fumes or airborne particles, heat, cold, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Position Type/Expected Hours of Work: This is a full -time position. The employee is expected to work the hours necessary to complete the job accurately, thoroughly, and within given deadlines. Travel: No travel is expected for this position. Required Education and Experience: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field required. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience is required. Experience of federal/state food safety regulations is required. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills are required. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment are required. Preferred Education and Experience: Microsoft Office experience is preferred. Lean Manufacturing/TPM experience highly preferred. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Apr 27, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - 2nd Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: Summary/Objective: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. Essential Functions/Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, walk, taste and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is active and requires standing, walking, kneeling, twisting, holding, gripping, reaching, pulling, stooping, extensive bending, kneeling, crouching, crawling, extensive wrist movements, and climbing stairs. Work can be performed in extreme heat and cold environments. Must possess manual dexterity necessary to handle product appropriately. The employee must be able to lift and/or move items weighing 35 pounds. The employee must be able to read, write, and comprehend the English language. The employee must work safely at all times and follow all OSHA (safety) guidelines. Food Quality, Safety and Security: The employee initiates action to prevent the occurrence of nonconformities relating to food safety and the quality of the product, processes, quality or safety system. The employee stops production, if necessary, to correct food safety issues, quality issues, or safety problems. The employee identifies and records any problems relating to food safety, quality of the product, processes, quality system or safety system. The employee controls further processing or delivery of nonconforming product in terms of food safety or quality issues until the deficiency or unsatisfactory condition has been corrected. The employee informs line supervisor, production manager, QA manager, or other management personnel of any food safety or quality issues or of any processes which become noncompliant with specified requirements. Competencies: Technical Capacity. Ethical Conduct. Communication Proficiency. Results Driven. Initiative. Supervisory Responsibility: This position supervises the employees in the Quality Department. This position is responsible for general direction, coordination and evaluation of employees in accordance with policies and laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipline employees; addressing complaints and resolving problems. Work Environment: While performing the duties of this job, the employee may be exposed to fumes or airborne particles, heat, cold, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Position Type/Expected Hours of Work: This is a full -time position. The employee is expected to work the hours necessary to complete the job accurately, thoroughly, and within given deadlines. Travel: No travel is expected for this position. Required Education and Experience: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field required. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience is required. Experience of federal/state food safety regulations is required. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills are required. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment are required. Preferred Education and Experience: Microsoft Office experience is preferred. Lean Manufacturing/TPM experience highly preferred. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Apr 27, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Apr 27, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
PURPOSE OF THIS POSITION The primary purpose of your job position is to perform daily housekeeping tasks needed to maintain the facility in a clean, orderly, and attractive condition in accordance with Independence House policy and procedure, Independence House ethical statement and resident rights, subject to the employee handbook, and as directed by the Supervisor of Housekeeping/Laundry. JOB DUTIES/RESPONSIBILITIES Duty 1: Follow safety precautions, including the use of personal protective equipment, when performing tasks, using equipment and supplies. Duty 2: Keep work areas free of hazardous objects such as protruding mop/broom handles, unnecessary equipment, supplies, etc. Using the wet floor signs when needed. Duty 3: Disinfect assigned areas with special solutions to prevent spread of disease. Duty 4: To assure premises, equipment, and facility are clean, orderly and attractive at all times. Duty 5: To help answer call lights and let appropriate staff members know the residents needs. Duty 6: Replenish supplies of soap, towels and other dispensable items. At the end of the shift, return unused supplies to the utility room. Clean cart and equipment; leave soiled cleaning cloths and mops in the designated areas. Duty 7: Perform all other duties as assigned by supervisor. Duty 8: Displays service excellence and standards of behavior as evidenced by practicing the mission, vision, and values of the organization to promote resident satisfaction. Duty 9: Complies with organizational policies, procedures, and practices to ensure quality job performance and regulatory compliance. REQUIRED QUALIFICATIONS Must possess, as a minimum, a 10th grade education, or up to one month related experience or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to print and speak simple sentences. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. Positive service-oriented interpersonal and communication skills required. PHYSICAL DEMANDS This position requires a full range of body motions with intermittent walking, lifting, bending, squatting, kneeling, twisting, and standing. The associate will be required to walk for up to one hour a day, sit for four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.
Apr 27, 2024
Full time
PURPOSE OF THIS POSITION The primary purpose of your job position is to perform daily housekeeping tasks needed to maintain the facility in a clean, orderly, and attractive condition in accordance with Independence House policy and procedure, Independence House ethical statement and resident rights, subject to the employee handbook, and as directed by the Supervisor of Housekeeping/Laundry. JOB DUTIES/RESPONSIBILITIES Duty 1: Follow safety precautions, including the use of personal protective equipment, when performing tasks, using equipment and supplies. Duty 2: Keep work areas free of hazardous objects such as protruding mop/broom handles, unnecessary equipment, supplies, etc. Using the wet floor signs when needed. Duty 3: Disinfect assigned areas with special solutions to prevent spread of disease. Duty 4: To assure premises, equipment, and facility are clean, orderly and attractive at all times. Duty 5: To help answer call lights and let appropriate staff members know the residents needs. Duty 6: Replenish supplies of soap, towels and other dispensable items. At the end of the shift, return unused supplies to the utility room. Clean cart and equipment; leave soiled cleaning cloths and mops in the designated areas. Duty 7: Perform all other duties as assigned by supervisor. Duty 8: Displays service excellence and standards of behavior as evidenced by practicing the mission, vision, and values of the organization to promote resident satisfaction. Duty 9: Complies with organizational policies, procedures, and practices to ensure quality job performance and regulatory compliance. REQUIRED QUALIFICATIONS Must possess, as a minimum, a 10th grade education, or up to one month related experience or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to print and speak simple sentences. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. Positive service-oriented interpersonal and communication skills required. PHYSICAL DEMANDS This position requires a full range of body motions with intermittent walking, lifting, bending, squatting, kneeling, twisting, and standing. The associate will be required to walk for up to one hour a day, sit for four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 27, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 27, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
General Summary Responsible for the daily supervision of the Casino Pit during the shift. The Floor Supervisor will assign stations and duties for all dealers and ensure that policies and procedures are followed. The Floor Supervisor works under supervision on the casino floor. Essential Duties and Responsibilities Supervise all casino games. Possess knowledge of basic strategy, money management and skill criteria on games authorized to supervise. Knowledge of and compliance with all departmental policies, service standards and gaming regulations, as they pertain to Table Games. Anticipate guest's needs, acknowledge and respond promptly to any and all requests. Resolve guest complaints, ensuring guest satisfaction based upon rules of the games, comping criteria or other pertinent factors. Advise Manager or Director of any personnel or operational problems. Count table inventories; calculate win/loss at the end of shift. Communicate all pertinent information to incoming shift. Issue playing cards and dice and review them for irregularities at the beginning of shift as well as during the shift. Train and counsel table games dealers as required at the supervisory level. Responsible for card and dice security. Advise Manager of irregular play, buy ins or transactions. Provide outstanding guest service to all internal and external guests. Perform any other duties as assigned by management. Requirements: Job Specifications - Qualifications High school graduate or equivalent. Minimum 21 years of age. Fluency in English both verbal and non-verbal. Ability to provide legible communication and direction. Compute basic mathematical calculations (add, subtract, multiply and divide numbers). Maintain confidentiality of guest information and hotel data. Preferred two years of supervisory experience in casino gaming. Knowledge of all aspects of casino gaming. Knowledge of Title 31 training and compliance. Basic knowledge of Word, Excel and other computer functions. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations Must be able to obtain and maintain all cards required by the company. Must be able to verify right to work in the U.S. Working Conditions - Physical Requirements Required to walk, stand or stoop for 80% of shift. Occasionally required to sit at desk and perform computer operations as well as written reports. Occasionally required to lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Work for sustained periods of time maintaining concentrated attention to detail. Must be able to distinguish between shades of color. Must be able to communicate by phone. Required Work Cards Gaming TAM Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Apr 26, 2024
Full time
General Summary Responsible for the daily supervision of the Casino Pit during the shift. The Floor Supervisor will assign stations and duties for all dealers and ensure that policies and procedures are followed. The Floor Supervisor works under supervision on the casino floor. Essential Duties and Responsibilities Supervise all casino games. Possess knowledge of basic strategy, money management and skill criteria on games authorized to supervise. Knowledge of and compliance with all departmental policies, service standards and gaming regulations, as they pertain to Table Games. Anticipate guest's needs, acknowledge and respond promptly to any and all requests. Resolve guest complaints, ensuring guest satisfaction based upon rules of the games, comping criteria or other pertinent factors. Advise Manager or Director of any personnel or operational problems. Count table inventories; calculate win/loss at the end of shift. Communicate all pertinent information to incoming shift. Issue playing cards and dice and review them for irregularities at the beginning of shift as well as during the shift. Train and counsel table games dealers as required at the supervisory level. Responsible for card and dice security. Advise Manager of irregular play, buy ins or transactions. Provide outstanding guest service to all internal and external guests. Perform any other duties as assigned by management. Requirements: Job Specifications - Qualifications High school graduate or equivalent. Minimum 21 years of age. Fluency in English both verbal and non-verbal. Ability to provide legible communication and direction. Compute basic mathematical calculations (add, subtract, multiply and divide numbers). Maintain confidentiality of guest information and hotel data. Preferred two years of supervisory experience in casino gaming. Knowledge of all aspects of casino gaming. Knowledge of Title 31 training and compliance. Basic knowledge of Word, Excel and other computer functions. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations Must be able to obtain and maintain all cards required by the company. Must be able to verify right to work in the U.S. Working Conditions - Physical Requirements Required to walk, stand or stoop for 80% of shift. Occasionally required to sit at desk and perform computer operations as well as written reports. Occasionally required to lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Work for sustained periods of time maintaining concentrated attention to detail. Must be able to distinguish between shades of color. Must be able to communicate by phone. Required Work Cards Gaming TAM Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Department Information This position has a residency waiver and will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense. Please note: This recruitment may be used to fill multiple vacancies. About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. Division of Youth Services Vision: Achieving youth success and safer Colorado communities. Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development. We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description of Job Shifts: This position may be assigned to work breakfast, lunch, or dinner shifts. Please note: Employees may also be required to run shifts at another youth services location. The purpose of the work unit is to provide a statewide continuum of services and programs to access, treat, and control youth placed in its care for delinquent behavior. The DYS Food Services Program includes all activities and responsibilities related to the management and oversight of food services to all detained and committed youth. In addition, DYS administers food services in compliance with the National School Lunch Program as outlined by the Federal School Lunch act. The Food Service Program maintains responsibility for the following administrative functions: establishing and monitoring food programs at each of the State's 10 facilities; auditing programs and services for compliance; developing and allocating resources for programs and providing administrative systems to support programs, such as, financial and budget management, and procuring systems; developing and implementing standard and special menu planning to address the needs of DYS's youth and to ensure future program and resource needs. Specific Duties Include: Supervise Youth. Position has supervisory responsibility for youth participating in a food services work program and has supervisory responsibility for youth offenders. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the selection and removal of the offenders involved in the program. Work involves providing the direct care, safety, security and supervision of adjudicated and/or pre-adjudicated youth in a locked setting to include the kitchen on-site. Supervision for safety is a function of appropriate staff location, mobility and continual observation of youth in accordance with DYS Policy 10.4. Enforce established security rules and behavior of youth, orient youth to the unit/facility and agency rules and routines, and, intervene early in potentially or actively volatile situations. Provide immediate intervention in crisis situations. Employ sound judgment and emotional control when evaluating possible crisis in a timely manner taking into consideration the physical and mental well-being of all juveniles and staff. Participate in defusing and debriefing of all incidents pursuant to prevailing DYS Policy. Monitor movement of youth in unit or through agency, escort and transport to activities or appointments internal and/or external to the agency, conduct searches of persons, property or areas according to schedule or as needed. Ensure that pat searches are conducted by a same sex staff member, except in the case where a juvenile identifies as transgender or intersex, the search is to be conducted according to the juveniles stated preference in accordance with DYS Policy 13.9. Identify, document and seize contraband as directed or appropriate. Actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner. When all other attempts to de-escalate youth have failed, adhere to the Youth and Staff Safety Protocols. Monitor, participate, support and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Special Management Programs). Actively supervise to support prevention of sexual contact in the facility, adhere to all PREA Policies and Federal Standards. Meal Preparation and Service. Prepare food properly ensuring correct temperatures are maintained, presentation is attractive and meals are appetizing. Follows menus and recipes and ensures the youth follow menus and recipes that comply with the National School Lunch Program (NSL), School Breakfast Program (BP) and DYS policies and procedures. Make appropriate substitutions that are in-line with NSL/BP guidelines, and ensure that the products are portioned correctly. Enter data into production worksheets. Prepare, serve, and clean after meal services with the assistance of youth enrolled in the vocational program. When recipe changes are required, document changes and submit report to facility food service manager. Responsible as a lead worker to delegate any prep, cooking, or cleaning to youth and/or support staff as needed. Serves food or ensures that food is served in the correct quantities according to the DYS recipes. Safety and Security. Anticipates and identifies potential safety and security problems and reports problems to the food service manager. Provides oversight, supervision, intervention, and evaluation of youth to assure the safety and security of property and staff. Recognizes safety hazards. Ensures that food service equipment is properly utilized. Enforces safety policies and practices to reduce or prevent slips, trips, falls, burns, etc. Inventory sharps, tools, and utensils according to facility policy and procedures to ensure safety. Follows facility key policy and procedures to ensure doors are kept locked. Correctly notifies appropriate parties in the event of equipment failure and forwards the appropriate details to the supervisor (to include work order number, date and time of malfunction, and parties notified). Ensures that chemicals are stored and used properly. Trains youth on fire prevention and evacuation procedures. Sanitation. Ensures that proper sanitation procedures are followed according to guidelines. Verify compliance by recording and documenting results. Ensures that food services equipment and physical plant of kitchen are cleaned on a regular basis as assigned to keep them free of food particles, dust, and bacteria. Controls times and temperatures of food to prevent food borne illness. Documents, as indicated by facility procedures, all necessary data relevant to daily kitchen operations and the prevention of food-borne illnesses in accordance with DYS Policy 10.7. Ensures storerooms are free of debris, organized, and are in compliance with state health regulations, DYS Policy, facility-specific procedures, and state audit standards. Inventory Control. Assists in taking a physical count of the inventory at least once a month. Requisitions food and food service supplies at least once a month and as needed in the absence of the facility food service manager. Inspects food and food service supplies for accurate quantity and condition upon arrival to the facility. Rejects food and supplies that are inadequate. Stores raw food and food supplies utilizing a FIFO inventory method. Date all food products upon arrival, ensuring date is visible. Signs requisitions and submits to the facility food service manager. In the absence of the manager submits the requisitions and invoices to the DYS food service program assistant. Understand food costs and how substituting products may affect plate costs. Assists with the delivery of orders throughout the week, place all food/paper products away, rotate stock, and ensure that all products are accounted for and correctly invoiced. Training and Meetings. Attend and actively participate in all assigned training and successfully complete any/all testing or other requirements for such training. Maintain required certifications as appropriate. Successful completion may be known or recorded by score or demonstration of skill. Meet and keep current on all mandatory training pursuant to prevailing DYS Policy. Successfully complete DYS Pre-Service, Facility Training and Orientation process as a new employee . click apply for full job details
Apr 26, 2024
Full time
Department Information This position has a residency waiver and will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense. Please note: This recruitment may be used to fill multiple vacancies. About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. Division of Youth Services Vision: Achieving youth success and safer Colorado communities. Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development. We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description of Job Shifts: This position may be assigned to work breakfast, lunch, or dinner shifts. Please note: Employees may also be required to run shifts at another youth services location. The purpose of the work unit is to provide a statewide continuum of services and programs to access, treat, and control youth placed in its care for delinquent behavior. The DYS Food Services Program includes all activities and responsibilities related to the management and oversight of food services to all detained and committed youth. In addition, DYS administers food services in compliance with the National School Lunch Program as outlined by the Federal School Lunch act. The Food Service Program maintains responsibility for the following administrative functions: establishing and monitoring food programs at each of the State's 10 facilities; auditing programs and services for compliance; developing and allocating resources for programs and providing administrative systems to support programs, such as, financial and budget management, and procuring systems; developing and implementing standard and special menu planning to address the needs of DYS's youth and to ensure future program and resource needs. Specific Duties Include: Supervise Youth. Position has supervisory responsibility for youth participating in a food services work program and has supervisory responsibility for youth offenders. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the selection and removal of the offenders involved in the program. Work involves providing the direct care, safety, security and supervision of adjudicated and/or pre-adjudicated youth in a locked setting to include the kitchen on-site. Supervision for safety is a function of appropriate staff location, mobility and continual observation of youth in accordance with DYS Policy 10.4. Enforce established security rules and behavior of youth, orient youth to the unit/facility and agency rules and routines, and, intervene early in potentially or actively volatile situations. Provide immediate intervention in crisis situations. Employ sound judgment and emotional control when evaluating possible crisis in a timely manner taking into consideration the physical and mental well-being of all juveniles and staff. Participate in defusing and debriefing of all incidents pursuant to prevailing DYS Policy. Monitor movement of youth in unit or through agency, escort and transport to activities or appointments internal and/or external to the agency, conduct searches of persons, property or areas according to schedule or as needed. Ensure that pat searches are conducted by a same sex staff member, except in the case where a juvenile identifies as transgender or intersex, the search is to be conducted according to the juveniles stated preference in accordance with DYS Policy 13.9. Identify, document and seize contraband as directed or appropriate. Actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner. When all other attempts to de-escalate youth have failed, adhere to the Youth and Staff Safety Protocols. Monitor, participate, support and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Special Management Programs). Actively supervise to support prevention of sexual contact in the facility, adhere to all PREA Policies and Federal Standards. Meal Preparation and Service. Prepare food properly ensuring correct temperatures are maintained, presentation is attractive and meals are appetizing. Follows menus and recipes and ensures the youth follow menus and recipes that comply with the National School Lunch Program (NSL), School Breakfast Program (BP) and DYS policies and procedures. Make appropriate substitutions that are in-line with NSL/BP guidelines, and ensure that the products are portioned correctly. Enter data into production worksheets. Prepare, serve, and clean after meal services with the assistance of youth enrolled in the vocational program. When recipe changes are required, document changes and submit report to facility food service manager. Responsible as a lead worker to delegate any prep, cooking, or cleaning to youth and/or support staff as needed. Serves food or ensures that food is served in the correct quantities according to the DYS recipes. Safety and Security. Anticipates and identifies potential safety and security problems and reports problems to the food service manager. Provides oversight, supervision, intervention, and evaluation of youth to assure the safety and security of property and staff. Recognizes safety hazards. Ensures that food service equipment is properly utilized. Enforces safety policies and practices to reduce or prevent slips, trips, falls, burns, etc. Inventory sharps, tools, and utensils according to facility policy and procedures to ensure safety. Follows facility key policy and procedures to ensure doors are kept locked. Correctly notifies appropriate parties in the event of equipment failure and forwards the appropriate details to the supervisor (to include work order number, date and time of malfunction, and parties notified). Ensures that chemicals are stored and used properly. Trains youth on fire prevention and evacuation procedures. Sanitation. Ensures that proper sanitation procedures are followed according to guidelines. Verify compliance by recording and documenting results. Ensures that food services equipment and physical plant of kitchen are cleaned on a regular basis as assigned to keep them free of food particles, dust, and bacteria. Controls times and temperatures of food to prevent food borne illness. Documents, as indicated by facility procedures, all necessary data relevant to daily kitchen operations and the prevention of food-borne illnesses in accordance with DYS Policy 10.7. Ensures storerooms are free of debris, organized, and are in compliance with state health regulations, DYS Policy, facility-specific procedures, and state audit standards. Inventory Control. Assists in taking a physical count of the inventory at least once a month. Requisitions food and food service supplies at least once a month and as needed in the absence of the facility food service manager. Inspects food and food service supplies for accurate quantity and condition upon arrival to the facility. Rejects food and supplies that are inadequate. Stores raw food and food supplies utilizing a FIFO inventory method. Date all food products upon arrival, ensuring date is visible. Signs requisitions and submits to the facility food service manager. In the absence of the manager submits the requisitions and invoices to the DYS food service program assistant. Understand food costs and how substituting products may affect plate costs. Assists with the delivery of orders throughout the week, place all food/paper products away, rotate stock, and ensure that all products are accounted for and correctly invoiced. Training and Meetings. Attend and actively participate in all assigned training and successfully complete any/all testing or other requirements for such training. Maintain required certifications as appropriate. Successful completion may be known or recorded by score or demonstration of skill. Meet and keep current on all mandatory training pursuant to prevailing DYS Policy. Successfully complete DYS Pre-Service, Facility Training and Orientation process as a new employee . click apply for full job details
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 26, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apr 26, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$500 SIgn On Bonus! PURPOSE OF THIS POSITION The primary purpose of your job position is to provide clean linens and personal clothing as needed for resident care in accordance with Birchaven Retirement Village policy and procedure, Birchaven Retirement Village ethical statement and resident rights, subject to the employee handbook, and as directed by the Housekeeping and Laundry Supervisor. JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment. REQUIRED QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Must possess, as a minimum, a 10 grade education or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to print and speak simple sentences. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. OTHER SKILLS AND ABILITIES: Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to lift, stand and use hands to finger, handle, or feel objects. The employee frequently is required to walk and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
Apr 26, 2024
Full time
$500 SIgn On Bonus! PURPOSE OF THIS POSITION The primary purpose of your job position is to provide clean linens and personal clothing as needed for resident care in accordance with Birchaven Retirement Village policy and procedure, Birchaven Retirement Village ethical statement and resident rights, subject to the employee handbook, and as directed by the Housekeeping and Laundry Supervisor. JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment. REQUIRED QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Must possess, as a minimum, a 10 grade education or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to print and speak simple sentences. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. OTHER SKILLS AND ABILITIES: Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to lift, stand and use hands to finger, handle, or feel objects. The employee frequently is required to walk and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
$15.00 - $17.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Apr 25, 2024
Full time
$15.00 - $17.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
Apr 25, 2024
Full time
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Apr 25, 2024
Full time
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
Apr 25, 2024
Full time
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Apr 25, 2024
Full time
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Apr 24, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time