Pay: $15 per hour At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities •Communicates with guests to take food and beverage orders •Prepares customer food and beverage orders •Provides outstanding customer service and engage in suggestive selling •Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs •Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing •Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting •Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service •Ensures the daily operation of the retail outlet adheres to operating procedure guidelines •Assists in other food outlets as needed Basic Qualifications & Skills •Some High School education or equivalent •Flexibility regarding scheduling based on business demands •Experience utilizing basic math skills with ability to add, subtract multiply and divide •Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures •Successful completion of a criminal background and drug screen. Desired Qualifications & Traits •Previous experience demonstrating strong customer service •Prior experience utilizing restaurant equipment and sanitation standards •Ability to multi-task and prioritize a variety of tasks with minimal direction •Previous experience with cash transactions and Point of Sale systems •Proven teamwork skills Physical Requirements •Ability to lift up to 20 lbs. •Able to sit and/or stand for long periods of time Application Instructions Click on "Apply Online" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $15 per hour At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities •Communicates with guests to take food and beverage orders •Prepares customer food and beverage orders •Provides outstanding customer service and engage in suggestive selling •Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs •Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing •Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting •Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service •Ensures the daily operation of the retail outlet adheres to operating procedure guidelines •Assists in other food outlets as needed Basic Qualifications & Skills •Some High School education or equivalent •Flexibility regarding scheduling based on business demands •Experience utilizing basic math skills with ability to add, subtract multiply and divide •Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures •Successful completion of a criminal background and drug screen. Desired Qualifications & Traits •Previous experience demonstrating strong customer service •Prior experience utilizing restaurant equipment and sanitation standards •Ability to multi-task and prioritize a variety of tasks with minimal direction •Previous experience with cash transactions and Point of Sale systems •Proven teamwork skills Physical Requirements •Ability to lift up to 20 lbs. •Able to sit and/or stand for long periods of time Application Instructions Click on "Apply Online" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
What You Will Be Doing Greet each guest courteously and in a professional manner. Preform efficient cash handling transactions. Maintain an environment of professionalism and knowledge about the food items. Ensure guest satisfaction and provide exceptional service. Maintain a clean, safe and sanitary facility. How You Will Do It Acknowledging guests immediately and greet them in a professional and cheerful manner Responsible for accuracy of checks, cash, and credit card slip Make sure kitchen is hygienic and functional Wipe up any spills to ensure kitchen floors remain dry Serve the food and beverage properly and timely Help guests make informed decisions by having thorough menu and beverage knowledge Comply with health laws, liquor laws, and safety guidelines Handle all equipment and supplies in a safe manner and protect supplies and equipment from damage and/or breakage What You Will Need Must be at least 14 years old. Must be able to speak, understand, read and write English Must have a professional, courteous and friendly manner, and an enthusiastic and service-oriented attitude Must be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50lbs and stand for several hours at a time Must be able to stand for long periods of time Thorough knowledge of all menu items, ingredients, and ability to describe them to guests Possess ability to pay close attention to detail and work in a fast paced environment Ability to project a professional appearance at all times Must be able to work weekends, holidays, and other shifts as necessary. Why work with us? Pay Range: $15.50 - $15.75 Flexible scheduling - work as little or as much as you want Paid training DailyPay - work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
May 02, 2024
Full time
What You Will Be Doing Greet each guest courteously and in a professional manner. Preform efficient cash handling transactions. Maintain an environment of professionalism and knowledge about the food items. Ensure guest satisfaction and provide exceptional service. Maintain a clean, safe and sanitary facility. How You Will Do It Acknowledging guests immediately and greet them in a professional and cheerful manner Responsible for accuracy of checks, cash, and credit card slip Make sure kitchen is hygienic and functional Wipe up any spills to ensure kitchen floors remain dry Serve the food and beverage properly and timely Help guests make informed decisions by having thorough menu and beverage knowledge Comply with health laws, liquor laws, and safety guidelines Handle all equipment and supplies in a safe manner and protect supplies and equipment from damage and/or breakage What You Will Need Must be at least 14 years old. Must be able to speak, understand, read and write English Must have a professional, courteous and friendly manner, and an enthusiastic and service-oriented attitude Must be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50lbs and stand for several hours at a time Must be able to stand for long periods of time Thorough knowledge of all menu items, ingredients, and ability to describe them to guests Possess ability to pay close attention to detail and work in a fast paced environment Ability to project a professional appearance at all times Must be able to work weekends, holidays, and other shifts as necessary. Why work with us? Pay Range: $15.50 - $15.75 Flexible scheduling - work as little or as much as you want Paid training DailyPay - work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
May 02, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
JOB SUMMARY:The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare Food & beverages per guest's request ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by Management Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints QUALIFICATIONS: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 01, 2024
Full time
JOB SUMMARY:The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare Food & beverages per guest's request ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by Management Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints QUALIFICATIONS: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Apr 26, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 26, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Apr 26, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.25/Hr. Compensation Mid USD $20.31/Hr. Compensation Max USD $24.38/Hr.
Apr 26, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.25/Hr. Compensation Mid USD $20.31/Hr. Compensation Max USD $24.38/Hr.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan