Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To manage and oversee the property management functions of The Lodges at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). This position will include the management of the homeowners association. In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Candidate will work closely with the Resort's Food & Beverage Department and Group Sales Department. RESPONSIBILITIES As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary Manage the homeowner's association including all duties and responsibilities as spelled out in the association management agreement Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort's accounting staff on all association financial matters Review monthly financial statements including balance sheet and profit and loss statements Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program Maintain all files and records related to the management of the association including all business licenses and registrations Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business Respond promptly to all owner and guest requests Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities Work with other departments within the Resort and the Lodging Division as required Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings Perform other duties as required for the successful management of the homeowner association and rental management program Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort. Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure property ownership's loyalty through proactive communication, setting and managing expectations and delivering results. Work closely with Food & Beverage and Group Sales to ensure integration of all food and beverage and group related activities into the overall hotel operations and to capitalize on cross promotional opportunities both within the hotel and externally with all other Deer Valley Resort run operations. • QUALIFICATIONS 4+ years experience in the property management and hospitality industry specifically related to homeowner association management and condominium rental management Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience Knowledge of all facets of association management including the management of the association per the governing documents Experience in creating homeowner association budgets and financial administration including financial statement review, forecasting, profit and loss statements The ability to work with contractors and sub-contractors to solicit bids for association services Experience in the management of a condominium rental program including owner relations and the solicitation of owners This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters The ability to manage the staff required for the operation of the homeowners association and the rental management program Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners Provide overall building management oversight including all aspects related to asset and building management This position requires a detail oriented person who is excellent at following through on requests and assigned tasks DATES OF EMPLOYMENT Year Round PAY RATE Pay: $120,000 - $140,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Description As our Purchasing Manager, you will be responsible for the functional administration, guidance and development of the Purchasing & Receiving Department. Salary Range: $80,000 - $85,000/yr What you will be doing: Administration, guidance, development and control over all purchasing, receiving and storeroom related activities of the hotel. In charge of the day-to-day operations of the storeroom department including scheduling and payroll approvals. Recruiting, development, evaluation and motivation of the storeroom team. Serving as the property champion in Birch Street. Sourcing all required inventory. Ensuring all Food and Beverage products required by operating departments are ordered, received and in stock as required, including Banquet Event Orders. Working with the Food & Beverage department to ensure slow moving products are depleted. Control PAR inventory to ensure adequate stock and minimize waste. Staying on top of any product recalls. Maintain a secure environment for the purchasing area. Hold monthly storeroom department meetings and participate in weekly F&B meetings and monthly finance meetings. Foster and build relationships with vendors and internal departments. Follow Entregra guidelines and policies. Invoice clarifications and approvals via Cora portal. Ensure compliance with Board of Health, EHC and Fire Safety Inspections/Audits. Organizing monthly count of Central Storeroom inventories and preparation of the monthly journal. Maintaining count sheets and accurate, up-to-date pricing on all inventory sheets. Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests. Focus attention on guest needs, remaining calm and courteous at all times. Promote and enforce health and safety awareness. Have a complete understanding of the emergency procedures in order to stock the hotel appropriately. Follow hotel and departmental policies, procedures and service standards. Create and maintain department specific policies, procedures and service standards. Follow NCA Policies and Procedures to be in compliance with Finance Audits.
May 02, 2024
Full time
Job Description As our Purchasing Manager, you will be responsible for the functional administration, guidance and development of the Purchasing & Receiving Department. Salary Range: $80,000 - $85,000/yr What you will be doing: Administration, guidance, development and control over all purchasing, receiving and storeroom related activities of the hotel. In charge of the day-to-day operations of the storeroom department including scheduling and payroll approvals. Recruiting, development, evaluation and motivation of the storeroom team. Serving as the property champion in Birch Street. Sourcing all required inventory. Ensuring all Food and Beverage products required by operating departments are ordered, received and in stock as required, including Banquet Event Orders. Working with the Food & Beverage department to ensure slow moving products are depleted. Control PAR inventory to ensure adequate stock and minimize waste. Staying on top of any product recalls. Maintain a secure environment for the purchasing area. Hold monthly storeroom department meetings and participate in weekly F&B meetings and monthly finance meetings. Foster and build relationships with vendors and internal departments. Follow Entregra guidelines and policies. Invoice clarifications and approvals via Cora portal. Ensure compliance with Board of Health, EHC and Fire Safety Inspections/Audits. Organizing monthly count of Central Storeroom inventories and preparation of the monthly journal. Maintaining count sheets and accurate, up-to-date pricing on all inventory sheets. Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests. Focus attention on guest needs, remaining calm and courteous at all times. Promote and enforce health and safety awareness. Have a complete understanding of the emergency procedures in order to stock the hotel appropriately. Follow hotel and departmental policies, procedures and service standards. Create and maintain department specific policies, procedures and service standards. Follow NCA Policies and Procedures to be in compliance with Finance Audits.
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 02, 2024
Full time
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 02, 2024
Full time
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description The Hotel Manager is an inspirational ambassador of the Fairmont Century Plaza and responsible for day-to-day operations. Ensures the delivery of a consistently high level of memorable luxury guest experiences, colleague engagement and profitability across all aspects of the operation. Through providing strategic planning and inspirational leadership the Hotel Manager creates a positive high performance and high engagement culture. What you will be doing: The Hotel Manager is accountable for all aspects of the operation (Food and Beverage, Rooms, Spa, Residential, Engineering and Security) and work in partnership with Sales and Marketing, Finance, Purchasing, IT and Talent and Culture to ensure a seamless five star guest experience with each outlet optimizing its performance. Consistently delivers memorable and Forbes 5 star service experiences Builds a high performing and highly engaged team Optimizes both profitability and value of The Fairmont Century Plaza brand. Your key responsibilities & contribution will be: Ensures that delivery of Forbes 5 star personalized guest experience is the key focus across all areas of the hotel Leads by example in developing high quality relationships with the guests, ensuring that all tasks relating to guest service, comfort and satisfaction are treated with utmost priority. Analyses feedback and trends in guest satisfaction taking appropriate action to strive for enhancements at every opportunity. Has expert knowledge of the facilities, services and events offered by the hotel and the surrounding area and actively promotes them as well as all amenities and programs offered by the company. Ensures that the team are fully aware of the Standard Operating Procedures including but not limited to Forbes 5 star and LQA standards, and are capable of delivering them. Builds a culture of prioritizing quality improvement through training plans, quality audits, corrective action plans, and regular review. Liaises closely with all Heads of Department with regards to servicing and handling of high profile guests. Works in partnership with Regional Director of Talent & Culturetocreate a positive, diverse and empowered, high performance culture, role modelling inclusive 'inverted pyramid' leadership, and nurturing talent to ensure that all HOD's are effective in their current roles and developed to their full potential. Ensures that Standard Operating Procedures and On Job Training Programs are in place and delivered across the operations to build capability and meet brand and service standards. Works in partnership with the Regional Director of Finance & Business Support to optimize financial performance while enhancing brand reputation and value. Champions Planet 21 initiative, diversity and inclusion and other Accor related programs in the operation. Responds to any changes as dictated by the needs of the industry, company or hotel. Maintains all hotel records and forms required for audit purposes and as prescribed by local management and policies. Ensures that all departmental reports and correspondence are completed punctually and accurately. During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The Fairmont Century Plaza relies on the flexibility of its colleagues to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. What is in it for you? Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Salary $220,000-$250,000 Qualifications Minimum of 8 years' experience required in a senior leadership role within a similar hotel brand. Experience leading hotel operations in a unionized environment, strongly preferred University/College degree required Demonstrates courage, confidence and a positive outlook across a wide range of challenging situations. Develops, mentors and empowers team members inspiring them by building a positive culture Advocates guest passion. Makes guests and their needs a primary focus in developing business initiatives. Inspires, engages and motivates the team to achieve a shared vision Collaborates with colleagues across the hotel, communicating clearly and consistently to ensure understanding Enables the team by directing, coaching, coordinating and monitoring resources and activities to achieve goals Seeks opportunities to self-develop, is detail minded, highly organized and time efficient to ensure that goals are met Operational decision making - provides practical solutions to complex operational problems Monitors market trends and understands their impact on the strategic plans of the business Understands financial data and the operations of their own and other departments Identifies opportunities for business improvement and change, develops and implements change initiatives How you will be Extraordinary: Your passion for hospitality and your enthusiasm for what you do are clear for all to see. You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble. Your glass is always half full and your positive energy is infectious. You are adaptable, and enjoy doing a variety of different things. You would never say 'it's not my job!' You work well under pressure, juggling tasks and prioritizing brilliantly, so that you consistently deliver to a high standard You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues You are constantly thinking about how we can improve the way we do things and create and even better guest and colleagueexperience You are an expert in what you do best, and have the appetite to learn how to do new things You are self-motivated, and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor . click apply for full job details
Apr 30, 2024
Full time
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description The Hotel Manager is an inspirational ambassador of the Fairmont Century Plaza and responsible for day-to-day operations. Ensures the delivery of a consistently high level of memorable luxury guest experiences, colleague engagement and profitability across all aspects of the operation. Through providing strategic planning and inspirational leadership the Hotel Manager creates a positive high performance and high engagement culture. What you will be doing: The Hotel Manager is accountable for all aspects of the operation (Food and Beverage, Rooms, Spa, Residential, Engineering and Security) and work in partnership with Sales and Marketing, Finance, Purchasing, IT and Talent and Culture to ensure a seamless five star guest experience with each outlet optimizing its performance. Consistently delivers memorable and Forbes 5 star service experiences Builds a high performing and highly engaged team Optimizes both profitability and value of The Fairmont Century Plaza brand. Your key responsibilities & contribution will be: Ensures that delivery of Forbes 5 star personalized guest experience is the key focus across all areas of the hotel Leads by example in developing high quality relationships with the guests, ensuring that all tasks relating to guest service, comfort and satisfaction are treated with utmost priority. Analyses feedback and trends in guest satisfaction taking appropriate action to strive for enhancements at every opportunity. Has expert knowledge of the facilities, services and events offered by the hotel and the surrounding area and actively promotes them as well as all amenities and programs offered by the company. Ensures that the team are fully aware of the Standard Operating Procedures including but not limited to Forbes 5 star and LQA standards, and are capable of delivering them. Builds a culture of prioritizing quality improvement through training plans, quality audits, corrective action plans, and regular review. Liaises closely with all Heads of Department with regards to servicing and handling of high profile guests. Works in partnership with Regional Director of Talent & Culturetocreate a positive, diverse and empowered, high performance culture, role modelling inclusive 'inverted pyramid' leadership, and nurturing talent to ensure that all HOD's are effective in their current roles and developed to their full potential. Ensures that Standard Operating Procedures and On Job Training Programs are in place and delivered across the operations to build capability and meet brand and service standards. Works in partnership with the Regional Director of Finance & Business Support to optimize financial performance while enhancing brand reputation and value. Champions Planet 21 initiative, diversity and inclusion and other Accor related programs in the operation. Responds to any changes as dictated by the needs of the industry, company or hotel. Maintains all hotel records and forms required for audit purposes and as prescribed by local management and policies. Ensures that all departmental reports and correspondence are completed punctually and accurately. During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The Fairmont Century Plaza relies on the flexibility of its colleagues to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. What is in it for you? Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Salary $220,000-$250,000 Qualifications Minimum of 8 years' experience required in a senior leadership role within a similar hotel brand. Experience leading hotel operations in a unionized environment, strongly preferred University/College degree required Demonstrates courage, confidence and a positive outlook across a wide range of challenging situations. Develops, mentors and empowers team members inspiring them by building a positive culture Advocates guest passion. Makes guests and their needs a primary focus in developing business initiatives. Inspires, engages and motivates the team to achieve a shared vision Collaborates with colleagues across the hotel, communicating clearly and consistently to ensure understanding Enables the team by directing, coaching, coordinating and monitoring resources and activities to achieve goals Seeks opportunities to self-develop, is detail minded, highly organized and time efficient to ensure that goals are met Operational decision making - provides practical solutions to complex operational problems Monitors market trends and understands their impact on the strategic plans of the business Understands financial data and the operations of their own and other departments Identifies opportunities for business improvement and change, develops and implements change initiatives How you will be Extraordinary: Your passion for hospitality and your enthusiasm for what you do are clear for all to see. You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble. Your glass is always half full and your positive energy is infectious. You are adaptable, and enjoy doing a variety of different things. You would never say 'it's not my job!' You work well under pressure, juggling tasks and prioritizing brilliantly, so that you consistently deliver to a high standard You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues You are constantly thinking about how we can improve the way we do things and create and even better guest and colleagueexperience You are an expert in what you do best, and have the appetite to learn how to do new things You are self-motivated, and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: Eligible Steamboat Resort employees will receive a Steamboat, Ikon, or Alterra Mountain ski pass for you and eligible dependents, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY We believe the view needs to be as enticing as the food, and when you head to any of our F&B locations on the mountain, you'll see what we mean. The Chef will be responsible for kitchen operations including menu planning, provisioning, food preparation, and sanitation. This position directs the training of culinary staff and other kitchen workers engaged in preparing and cooking foods to ensure an efficient and profitable food service. If you work well under pressure, are organized, flexible, self-motivated and dedicated, apply today Resume Required. ESSENTIAL DUTIES General Responsibilities Abide by and ensure all outlets/departments compliance with established health and safety procedures as well as department/and company policies & procedures Properly store food and equipment in correct and allotted areas Plan and develop with Director of Culinary menus for outlets and all specialty menus to research, develop, modify and test recipes Supervise, staff, coordinate and participate in the daily operations of assigned restaurant kitchen facilities Assist Director of Culinary in the supervision of kitchen staff regarding food handling, including rotation and sanitation Support Resort Culinary Management team in supervisory role as manager on duty when necessary Open and close kitchens according to schedule/guidelines/assignments. Assist in the creation, usage, and follow through of prep lists, cleaning list, and closing lists Supervise and coordinate food, supply, equipment, and inventory control purchasing for operations. Coordinate food and menu costing (COGS). Work directly with purchasing agent on par levels and supply management Work with outlet chefs on staffing needs and labor control Oversee or directly supervise all food preparation, quantify and production activities Conduct training as determined by management Other duties as assigned REQUIRED QUALIFICATIONS Minimum 4 years' experience in Chef capacity at a hotel, restaurant, or equivalent as a Banquet or Restaurant Chef required Broad and in-depth professional knowledge and skills in food preparation, cooking and presentation; good knife handling skills and knowledge of food and its characteristics, especially its shelf-life expiration Prior management experience required Must be a minimum of 18 years of age Good planning, administrative and supervisory and math skills, and budget management experience required Can deal effectively with a variety of company personnel and outside vendors Knowledge of Microsoft Outlook, Excel and Word required, as well as Food Trak is preferred Serve Safe Certification, or willingness to attain certification upon hire or Serv Safe Instructor or plus trainer's certification (may be acquired in 1st three months of position) Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards. Problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers. Be a consistent role model for company's Service Excellence standards EDUCATION REQUIREMENTS Must have a high school diploma or GED equivalent Read, write, and speak fluently in English. Spanish a plus The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives. Steamboat area base salary range: $60,000 - $85,000 per year PHYSICAL REQUIREMENTS Must lift and carry approximately 50 lbs. (i.e., a sack of potatoes or stacked supplies) Must stand for long periods of time or walk for up to six hours. The senses of taste and smell are used frequently, the use of hands and arms for periods of up to six hours, peripheral, color, and depth vision are essential. Must handle operation of knives The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: Eligible Steamboat Resort employees will receive a Steamboat, Ikon, or Alterra Mountain ski pass for you and eligible dependents, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY We believe the view needs to be as enticing as the food, and when you head to any of our F&B locations on the mountain, you'll see what we mean. The Chef will be responsible for kitchen operations including menu planning, provisioning, food preparation, and sanitation. This position directs the training of culinary staff and other kitchen workers engaged in preparing and cooking foods to ensure an efficient and profitable food service. If you work well under pressure, are organized, flexible, self-motivated and dedicated, apply today Resume Required. ESSENTIAL DUTIES General Responsibilities Abide by and ensure all outlets/departments compliance with established health and safety procedures as well as department/and company policies & procedures Properly store food and equipment in correct and allotted areas Plan and develop with Director of Culinary menus for outlets and all specialty menus to research, develop, modify and test recipes Supervise, staff, coordinate and participate in the daily operations of assigned restaurant kitchen facilities Assist Director of Culinary in the supervision of kitchen staff regarding food handling, including rotation and sanitation Support Resort Culinary Management team in supervisory role as manager on duty when necessary Open and close kitchens according to schedule/guidelines/assignments. Assist in the creation, usage, and follow through of prep lists, cleaning list, and closing lists Supervise and coordinate food, supply, equipment, and inventory control purchasing for operations. Coordinate food and menu costing (COGS). Work directly with purchasing agent on par levels and supply management Work with outlet chefs on staffing needs and labor control Oversee or directly supervise all food preparation, quantify and production activities Conduct training as determined by management Other duties as assigned REQUIRED QUALIFICATIONS Minimum 4 years' experience in Chef capacity at a hotel, restaurant, or equivalent as a Banquet or Restaurant Chef required Broad and in-depth professional knowledge and skills in food preparation, cooking and presentation; good knife handling skills and knowledge of food and its characteristics, especially its shelf-life expiration Prior management experience required Must be a minimum of 18 years of age Good planning, administrative and supervisory and math skills, and budget management experience required Can deal effectively with a variety of company personnel and outside vendors Knowledge of Microsoft Outlook, Excel and Word required, as well as Food Trak is preferred Serve Safe Certification, or willingness to attain certification upon hire or Serv Safe Instructor or plus trainer's certification (may be acquired in 1st three months of position) Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards. Problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers. Be a consistent role model for company's Service Excellence standards EDUCATION REQUIREMENTS Must have a high school diploma or GED equivalent Read, write, and speak fluently in English. Spanish a plus The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives. Steamboat area base salary range: $60,000 - $85,000 per year PHYSICAL REQUIREMENTS Must lift and carry approximately 50 lbs. (i.e., a sack of potatoes or stacked supplies) Must stand for long periods of time or walk for up to six hours. The senses of taste and smell are used frequently, the use of hands and arms for periods of up to six hours, peripheral, color, and depth vision are essential. Must handle operation of knives The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions . click apply for full job details