Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties.
ESSENTIAL JOB FUNCTIONS:
·Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
·Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
·Creates an atmosphere of luck and celebrates customer wins.
·Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
·Anticipates needs and provides fast, flawless service.
·Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
·Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
·Takes orders from customers or Bar Waiter/Waitress.
·Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
·Serves wine and draft or bottled beer.
·Collects money for drinks served.
·Orders or requisitions liquors and supplies.
·Arranges bottles and glasses to make attractive display.
·Slices and pits fruit for garnishing drinks.
·Prepares appetizers such as pickles, cheese, and cold meats.
·Replenishes bar snacks such as chips, pretzels, and nuts.
·To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·High school diploma or general education degree (GED)
·Minimum of two to three years previous experience as a bartender in a comparable establishment or casino outlet.
PHYSICAL, METNAL AND ENVIRONMENTAL DEMANDS:
·Must be able to maneuver to all areas of the casino
·Must be able to lift up to 10 pounds
·Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
·Must be able to work at a fast pace and in stressful situations.
·Must be able to read, write, speak and understand English.
·Must be able to respond to visual and aural cues.
Must be a minimum of 21 years of age
Job Level:Individual Contributor