The Garden City Hotel features timeless elegance with modern-day comforts. The property showcases renovated guest rooms along with luxurious suites, first-class culinary backed by Celebrity Chef David Burke, and an array of banquet halls. In order to best serve our guests, we have a portfolio of elegant facilities, such as Red Hots Spa Spa and Salon, and Arrangement Bar by Andrew Scott. Our property also boasts Red Salt Room, King Bar, The Rose Room Underground Lounge and The Patio Bar, all inspired by Chef David Burke. Located in the heart of Garden City, the Hotel is a stone's throw away from Manhattan, only 15 miles by car or 45 minutes by Long Island Railroad. We are looking for a self-motivated and experienced Guest Services evening and Overnight Relief Manager who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known. A Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet parking and Bell Attendants to ensure customer satisfaction, quality service, compliance with company policies and procedures while meeting/exceeding financial goals. In this role a Guest Service Manager is responsible for providing excellent service oversight to our guests while maximizing room revenue and productivity. This position will require a minimum of 2 overnight relief shifts (Friday & Saturday ) per week. Responsibilities include, but are not limited to: Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner. Comply with all safety standards to encourage safe and efficient hotel operations Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach and counsel all Front Office personnel according to hotel standards. Develop team members and ensure training of Front Office personnel. Maintain a professional working relationship and promote open lines of communication with managers, team members and other departments. Daily walk around of the house to ensure cleanliness standards are being met while noise pollution is under control. Monitor oversold dates to ensure the maximization of room's revenue. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. Monitor and ensure compliance with SOP's in Rooms and Loss Prevention. Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. Monitor labor expenses through schedule approval process and ensure budgeted productivity. Work closely with Rooms Division including Housekeeping, Engineering, Security, and Valet to ensure efficient and effective operations and to continuously improve service. Requirements: At least 4 years of progressive front office operations experience and 2 years in a managerial role Must be proficient with O PERA PMS This position requires flexibility with scheduling on all shifts including overnights, weekends and holidays. Benefits: Group Health Insurance Plans (Medical, Dental, Vision) Company Paid Life Insurance Supplemental Short Term Disability Long Term Disability 401k Retirement Savings Plan Paid Vacation Days and Paid PTO Days Complimentary Employee Cafeteria You must provide a resume detailing your work history to be considered. EOE/M/F/D/V See what our employees have to say about being a part of the prestigious Garden City Hotel team. Click here for a brief introduction into some of our many success stories!
May 17, 2024
Full time
The Garden City Hotel features timeless elegance with modern-day comforts. The property showcases renovated guest rooms along with luxurious suites, first-class culinary backed by Celebrity Chef David Burke, and an array of banquet halls. In order to best serve our guests, we have a portfolio of elegant facilities, such as Red Hots Spa Spa and Salon, and Arrangement Bar by Andrew Scott. Our property also boasts Red Salt Room, King Bar, The Rose Room Underground Lounge and The Patio Bar, all inspired by Chef David Burke. Located in the heart of Garden City, the Hotel is a stone's throw away from Manhattan, only 15 miles by car or 45 minutes by Long Island Railroad. We are looking for a self-motivated and experienced Guest Services evening and Overnight Relief Manager who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known. A Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet parking and Bell Attendants to ensure customer satisfaction, quality service, compliance with company policies and procedures while meeting/exceeding financial goals. In this role a Guest Service Manager is responsible for providing excellent service oversight to our guests while maximizing room revenue and productivity. This position will require a minimum of 2 overnight relief shifts (Friday & Saturday ) per week. Responsibilities include, but are not limited to: Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner. Comply with all safety standards to encourage safe and efficient hotel operations Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach and counsel all Front Office personnel according to hotel standards. Develop team members and ensure training of Front Office personnel. Maintain a professional working relationship and promote open lines of communication with managers, team members and other departments. Daily walk around of the house to ensure cleanliness standards are being met while noise pollution is under control. Monitor oversold dates to ensure the maximization of room's revenue. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. Monitor and ensure compliance with SOP's in Rooms and Loss Prevention. Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. Monitor labor expenses through schedule approval process and ensure budgeted productivity. Work closely with Rooms Division including Housekeeping, Engineering, Security, and Valet to ensure efficient and effective operations and to continuously improve service. Requirements: At least 4 years of progressive front office operations experience and 2 years in a managerial role Must be proficient with O PERA PMS This position requires flexibility with scheduling on all shifts including overnights, weekends and holidays. Benefits: Group Health Insurance Plans (Medical, Dental, Vision) Company Paid Life Insurance Supplemental Short Term Disability Long Term Disability 401k Retirement Savings Plan Paid Vacation Days and Paid PTO Days Complimentary Employee Cafeteria You must provide a resume detailing your work history to be considered. EOE/M/F/D/V See what our employees have to say about being a part of the prestigious Garden City Hotel team. Click here for a brief introduction into some of our many success stories!
Job Description HGV now offers Day One Team Member Benefits! Now Offering Daily Pay! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's "Top Global 100 Most Loved Workplaces", so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! What will I be doing? As a Security Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards: Supervise, schedule, and encourage Loss Prevention Associates by providing direction and equipment needed to accomplish their duties. Respond to incidents and accidents and completes required reports to include statements from involved parties, including witnesses. Assist with training of all Loss Prevention staff members on emergency fire procedures, lock system operation, response to all security issues, use of force, video camera operation, and fundamental escort procedures. Provide training to resort staff in basic First Aid and CPR, evacuation, fire, and disaster procedures. Deter and prevent employee theft by maintaining and developing policies and procedures, ensuring these guidelines are implemented. Complete daily security reports for the Loss Prevention Manager and maintain accurate SDS labeling and records. Ensure compliance of OSHA rules and regulations. Regular attendance in conformance with the standards, which may be established and revised by HGV from time to time is crucial to the successful performance of this position. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience: High School Graduate/GED 6 months security, security law enforcement, or military experience 1+ years job-related experience Valid Driver's License It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Certified Lodging Security Officer, 3+ years of job-related Associate Degree, Hotel/Hospitality environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
May 16, 2024
Full time
Job Description HGV now offers Day One Team Member Benefits! Now Offering Daily Pay! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's "Top Global 100 Most Loved Workplaces", so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! What will I be doing? As a Security Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards: Supervise, schedule, and encourage Loss Prevention Associates by providing direction and equipment needed to accomplish their duties. Respond to incidents and accidents and completes required reports to include statements from involved parties, including witnesses. Assist with training of all Loss Prevention staff members on emergency fire procedures, lock system operation, response to all security issues, use of force, video camera operation, and fundamental escort procedures. Provide training to resort staff in basic First Aid and CPR, evacuation, fire, and disaster procedures. Deter and prevent employee theft by maintaining and developing policies and procedures, ensuring these guidelines are implemented. Complete daily security reports for the Loss Prevention Manager and maintain accurate SDS labeling and records. Ensure compliance of OSHA rules and regulations. Regular attendance in conformance with the standards, which may be established and revised by HGV from time to time is crucial to the successful performance of this position. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience: High School Graduate/GED 6 months security, security law enforcement, or military experience 1+ years job-related experience Valid Driver's License It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Certified Lodging Security Officer, 3+ years of job-related Associate Degree, Hotel/Hospitality environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Overview: Collective Retreats Life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. We believe that we have the opportunity to create something unique and better that connects us to each other and our surroundings. Collective Retreats is a new, meaningful, way to travel. We are a venture-back, fast growth hospitality company that concepts and operates asset-light resorts in the most iconic destinations. With a passion for the craft of hospitality and a shared appreciation for exploration, adventure, innovation and the outdoors, Collected Retreats is committed to reshaping the luxury travel experience. Overview: Role As the Overnight Support you will manage and maintain all aspects of our Retreat guest operation. They will lead by example and enthusiastically creates an environment of hospitality and generosity throughout the Retreat. You own issues and work collaboratively between the front and back of the house to find solutions and create memorable experiences for our guests. You enjoy building a sense of community with our guests and excel at bringing a positive attitude to our Retreat everyday. Position Details Seasonal, full-time opportunities;11pm to 7am; must be available May 2024 through September 2024 Responsibilities: Oversee overnight Retreat operations and make it a warm and welcoming place Ensure all guests have a exemplary experience Book activities and/or meals for guests as they desire Provide local knowledge and suggestions for our guests Ensure our guest tents/rooms and bathrooms are spotlessly clean and well maintained Ensure the physical condition of the Retreat is spotlessly clean and well maintained Be aware of flow of service for guests, check in/out timing, and adjust for each guest's individual needs or preference as occupancy allows Assist in upselling rooms, food and beverage, and experiences for our guests Own and resolve guest concerns or complaints to the best of their ability Assist the General Manager, Director of Rooms and any Manager(s) as needed Desired Skills and Experience: Minimum 1 years experience in similar position in luxury hospitality environment, outdoor hospitality environment Hard working, enthusiastic, flexible - desires new challenges and is self motivated Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Effective at listening to, understanding, and clarifying concerns raised by employees and guests. Able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Ability to maintain confidentiality of information. Requirements for Employment: Fluent in English Authorized to work in the U.S. Must be available to work variable shifts on both weekdays and weekends (24-40 hours/week) Must be willing to work in an outdoor setting, including all-weather conditions (rain, wind, heat, etc.) Must be able to periodically make fast paced movements when required to go from one part of the property to others Must be able to occasionally kneel, bend, crouch or climb as required Must be able to pull, carry or lift at least 20lbs Must be able to stand, walk, lift and bend for long periods of time Compensation & Perks: Hourly Wage: $24.89 per hour, plus gratuity Employer sponsored healthcare Friends and Family rate at all Collective Retreat locations and employee free and discounted nights Collective Hotels & Retreats (CH&R) core belief is that life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. It is our responsibility to ensure that those experiences are created in an environment that is diverse, inclusive and equitable for all. We are committed to creating this environment for each other, our guests and our partners because we know that a sustainable and healthy environment is one that allows for access and opportunity for everyone. Collective Retreats is committed to creating an accessible environment and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact
May 16, 2024
Full time
Overview: Collective Retreats Life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. We believe that we have the opportunity to create something unique and better that connects us to each other and our surroundings. Collective Retreats is a new, meaningful, way to travel. We are a venture-back, fast growth hospitality company that concepts and operates asset-light resorts in the most iconic destinations. With a passion for the craft of hospitality and a shared appreciation for exploration, adventure, innovation and the outdoors, Collected Retreats is committed to reshaping the luxury travel experience. Overview: Role As the Overnight Support you will manage and maintain all aspects of our Retreat guest operation. They will lead by example and enthusiastically creates an environment of hospitality and generosity throughout the Retreat. You own issues and work collaboratively between the front and back of the house to find solutions and create memorable experiences for our guests. You enjoy building a sense of community with our guests and excel at bringing a positive attitude to our Retreat everyday. Position Details Seasonal, full-time opportunities;11pm to 7am; must be available May 2024 through September 2024 Responsibilities: Oversee overnight Retreat operations and make it a warm and welcoming place Ensure all guests have a exemplary experience Book activities and/or meals for guests as they desire Provide local knowledge and suggestions for our guests Ensure our guest tents/rooms and bathrooms are spotlessly clean and well maintained Ensure the physical condition of the Retreat is spotlessly clean and well maintained Be aware of flow of service for guests, check in/out timing, and adjust for each guest's individual needs or preference as occupancy allows Assist in upselling rooms, food and beverage, and experiences for our guests Own and resolve guest concerns or complaints to the best of their ability Assist the General Manager, Director of Rooms and any Manager(s) as needed Desired Skills and Experience: Minimum 1 years experience in similar position in luxury hospitality environment, outdoor hospitality environment Hard working, enthusiastic, flexible - desires new challenges and is self motivated Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Effective at listening to, understanding, and clarifying concerns raised by employees and guests. Able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Ability to maintain confidentiality of information. Requirements for Employment: Fluent in English Authorized to work in the U.S. Must be available to work variable shifts on both weekdays and weekends (24-40 hours/week) Must be willing to work in an outdoor setting, including all-weather conditions (rain, wind, heat, etc.) Must be able to periodically make fast paced movements when required to go from one part of the property to others Must be able to occasionally kneel, bend, crouch or climb as required Must be able to pull, carry or lift at least 20lbs Must be able to stand, walk, lift and bend for long periods of time Compensation & Perks: Hourly Wage: $24.89 per hour, plus gratuity Employer sponsored healthcare Friends and Family rate at all Collective Retreat locations and employee free and discounted nights Collective Hotels & Retreats (CH&R) core belief is that life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. It is our responsibility to ensure that those experiences are created in an environment that is diverse, inclusive and equitable for all. We are committed to creating this environment for each other, our guests and our partners because we know that a sustainable and healthy environment is one that allows for access and opportunity for everyone. Collective Retreats is committed to creating an accessible environment and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.
May 16, 2024
Full time
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Employee assistance program + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities + Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. + Communicate with the Hotel Manager and/or property managers to prioritize workload. + Inspect guest areas and public outlets. + Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. + Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. + Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. + Perform cleaning duties on slower days or when staff shortages occur. Qualifications + EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. + Previous supervisory experience preferred. + Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. + Ability to read in English; ability to print and speak simple sentences. + Ability to make simple addition and subtraction calculations. + Must be able to work overnight. Physical Requirements + Frequent walking and standing for entire length of shift. + Frequent climbing of stairs. + Frequent bending, stooping, reaching, kneeling, and carrying. + Use of hands to operate cleaning equipment and complete scrubbing/washing duties. + Occasionally required to lift and/or move up to 50 pounds. + Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. + Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 13, 2024
Full time
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Employee assistance program + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities + Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. + Communicate with the Hotel Manager and/or property managers to prioritize workload. + Inspect guest areas and public outlets. + Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. + Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. + Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. + Perform cleaning duties on slower days or when staff shortages occur. Qualifications + EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. + Previous supervisory experience preferred. + Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. + Ability to read in English; ability to print and speak simple sentences. + Ability to make simple addition and subtraction calculations. + Must be able to work overnight. Physical Requirements + Frequent walking and standing for entire length of shift. + Frequent climbing of stairs. + Frequent bending, stooping, reaching, kneeling, and carrying. + Use of hands to operate cleaning equipment and complete scrubbing/washing duties. + Occasionally required to lift and/or move up to 50 pounds. + Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. + Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
May 11, 2024
Full time
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
. Job Location: Bellwood Bellwood Want to make an impact? Supervise, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara's food safety and quality requirements. Ways you will make a difference Accountable for quality and food safety practices during operations. Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness. Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring. Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement. Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations. Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits. Co-ordinate the pre-op, post-op and glass/brittle plastic inspections. Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives. As part of the food safety team, maintains the food safety plan and updates SOPs as required. Ensures training of associates at all levels on quality programs. Interact with other supervisors/managers within Ferrara to share best practices. Perform and maintain the environmental monitoring program and product testing program. Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management. Skills that will make you successful B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred Demonstrated Leadership experience HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus Great communication and interpersonal skills Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at or EQUAL OPPORTUNITY We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
May 11, 2024
Full time
. Job Location: Bellwood Bellwood Want to make an impact? Supervise, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara's food safety and quality requirements. Ways you will make a difference Accountable for quality and food safety practices during operations. Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness. Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring. Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement. Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations. Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits. Co-ordinate the pre-op, post-op and glass/brittle plastic inspections. Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives. As part of the food safety team, maintains the food safety plan and updates SOPs as required. Ensures training of associates at all levels on quality programs. Interact with other supervisors/managers within Ferrara to share best practices. Perform and maintain the environmental monitoring program and product testing program. Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management. Skills that will make you successful B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred Demonstrated Leadership experience HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus Great communication and interpersonal skills Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at or EQUAL OPPORTUNITY We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
. Job Location: Bellwood Bellwood Want to make an impact? Supervise, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara's food safety and quality requirements. Ways you will make a difference • Accountable for quality and food safety practices during operations. • Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness. • Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring. • Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement. • Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations. • Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits. • Co-ordinate the pre-op, post-op and glass/brittle plastic inspections. • Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives. • As part of the food safety team, maintains the food safety plan and updates SOPs as required. • Ensures training of associates at all levels on quality programs. • Interact with other supervisors/managers within Ferrara to share best practices. • Perform and maintain the environmental monitoring program and product testing program. • Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management. Skills that will make you successful • B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred • Demonstrated Leadership experience • HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus • Great communication and interpersonal skills. Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at or . EQUAL OPPORTUNITY We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
May 11, 2024
Full time
. Job Location: Bellwood Bellwood Want to make an impact? Supervise, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara's food safety and quality requirements. Ways you will make a difference • Accountable for quality and food safety practices during operations. • Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness. • Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring. • Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement. • Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations. • Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits. • Co-ordinate the pre-op, post-op and glass/brittle plastic inspections. • Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives. • As part of the food safety team, maintains the food safety plan and updates SOPs as required. • Ensures training of associates at all levels on quality programs. • Interact with other supervisors/managers within Ferrara to share best practices. • Perform and maintain the environmental monitoring program and product testing program. • Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management. Skills that will make you successful • B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred • Demonstrated Leadership experience • HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus • Great communication and interpersonal skills. Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at or . EQUAL OPPORTUNITY We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
This location is located inside the Orlando International Airport. The position is for a closing/overnight shift. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_03CFC941-0DD6 20BA2A61709F_14977 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
May 11, 2024
Full time
This location is located inside the Orlando International Airport. The position is for a closing/overnight shift. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_03CFC941-0DD6 20BA2A61709F_14977 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. Communicate with the Hotel Manager and/or property managers to prioritize workload. Inspect guest areas and public outlets. Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Perform cleaning duties on slower days or when staff shortages occur. Qualifications EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. Previous supervisory experience preferred. Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. Ability to read in English; ability to print and speak simple sentences. Ability to make simple addition and subtraction calculations. Must be able to work overnight. Physical Requirements Frequent walking and standing for entire length of shift. Frequent climbing of stairs. Frequent bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and complete scrubbing/washing duties. Occasionally required to lift and/or move up to 50 pounds. Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 24, 2024
Full time
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. Communicate with the Hotel Manager and/or property managers to prioritize workload. Inspect guest areas and public outlets. Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Perform cleaning duties on slower days or when staff shortages occur. Qualifications EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. Previous supervisory experience preferred. Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. Ability to read in English; ability to print and speak simple sentences. Ability to make simple addition and subtraction calculations. Must be able to work overnight. Physical Requirements Frequent walking and standing for entire length of shift. Frequent climbing of stairs. Frequent bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and complete scrubbing/washing duties. Occasionally required to lift and/or move up to 50 pounds. Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Thackerville, Oklahoma
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Burneyville, Oklahoma
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123